Official development assistance (ODA): coordination, management and its impact in the National Department of Science and Technology (DST)
- Authors: Tena, Mokgadi
- Date: 2013
- Subjects: Economic sssistance -- South Africa , Economic development -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9161 , http://hdl.handle.net/10948/d1020023
- Description: South Africa (SA) has been a recipient of Official Development Assistance (ODA) prior to the democratic elections in 1994. Even though there has been progress in terms of aligning the ODA to SA government priorities and the good aid management principles, it has been a challenge to trace the amount of the ODA received across government departments and its impact thereon. For various reasons, reporting on the impact of the ODA has been very challenging for most of the departments. Some departments do not use government systems such as the Reconstruction and Development Programme (RDP) account, through which it is required by the Policy Framework and Procedural Guidelines for the Management of ODA that all funds are transferred and channelled. As stipulated in the Policy Framework and Procedural Guidelines for the Management of ODA, the ODA is targeted towards innovation, piloting and value-add, as it only constitutes 1.5 percent of the overall budget of the country. As a result, most government departments utilise ODA as a gap-filler, to pay for unplanned activities that would have otherwise not been budgeted for in the government’s fiscal budget. This leads to departments not reporting as they fear that the ODA will then be withdrawn from them (Policy Guidelines2003). The Department of Science and Technology is one of the South African government departments that received high ODA for the period 2005-2011. The department not only spans across all sectors in terms of research and capacity development, but it has also established strategic international partnerships to collaborate in the research arena. In light of the above, it is interesting to explore how coordination is carried out and what impact if any; 2 the ODA has on the proposed Department of Science and Technology projects. This study explores the Department of Science and Technology, which is a recipient and implementer of ODA, and analyses how they co-ordinate, utilise and report on the ODA. The project that will be analysed is a Sector Budget Support Programme that focuses on poverty alleviation within the capacity development sector.
- Full Text:
- Date Issued: 2013
- Authors: Tena, Mokgadi
- Date: 2013
- Subjects: Economic sssistance -- South Africa , Economic development -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9161 , http://hdl.handle.net/10948/d1020023
- Description: South Africa (SA) has been a recipient of Official Development Assistance (ODA) prior to the democratic elections in 1994. Even though there has been progress in terms of aligning the ODA to SA government priorities and the good aid management principles, it has been a challenge to trace the amount of the ODA received across government departments and its impact thereon. For various reasons, reporting on the impact of the ODA has been very challenging for most of the departments. Some departments do not use government systems such as the Reconstruction and Development Programme (RDP) account, through which it is required by the Policy Framework and Procedural Guidelines for the Management of ODA that all funds are transferred and channelled. As stipulated in the Policy Framework and Procedural Guidelines for the Management of ODA, the ODA is targeted towards innovation, piloting and value-add, as it only constitutes 1.5 percent of the overall budget of the country. As a result, most government departments utilise ODA as a gap-filler, to pay for unplanned activities that would have otherwise not been budgeted for in the government’s fiscal budget. This leads to departments not reporting as they fear that the ODA will then be withdrawn from them (Policy Guidelines2003). The Department of Science and Technology is one of the South African government departments that received high ODA for the period 2005-2011. The department not only spans across all sectors in terms of research and capacity development, but it has also established strategic international partnerships to collaborate in the research arena. In light of the above, it is interesting to explore how coordination is carried out and what impact if any; 2 the ODA has on the proposed Department of Science and Technology projects. This study explores the Department of Science and Technology, which is a recipient and implementer of ODA, and analyses how they co-ordinate, utilise and report on the ODA. The project that will be analysed is a Sector Budget Support Programme that focuses on poverty alleviation within the capacity development sector.
- Full Text:
- Date Issued: 2013
Online marketing of commercial and industrial properties and services in a small business
- Jansen van Rensburg, Charmaine
- Authors: Jansen van Rensburg, Charmaine
- Date: 2013
- Subjects: Internet marketing , Real estate management -- South Africa -- Marketing , Online information services -- Marketing , Business planning
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9328 , http://hdl.handle.net/10948/d1020988
- Description: In view of the factors influencing and the steps in the design of a Website, building a successful Website will vary from business to business. This study investigates what is required from a small commercial and industrial property and services business to take their business online and create an effective Website. The environment of the property market reflected the role that government plays in the property industry and also the role of the private sector. Marketing in the real estate context indicated that if real estate agents have access to the right type of information, not only can they add value to their own organizations, but they can also capitalize on the same information to create added value for their clients. The elements of the marketing management process include four steps, namely to gather information, to set marketing goals and plan strategy, to organize and implement marketing strategy and to control the marketing activities. Marketing in the online environment showed that the Marketing Mix includes personalisation, privacy, customer services, community, site, security and sales promotion. The principles of online marketing revealed the important role of the customer and customer relationships. An investigation into the difference between e-commerce and online marketing made it clear that online marketing is one component of e-commerce. This study critically analysed the available literature in order to suggest a proposed framework of what should be included in the Website of a small commercial and industrial property and services business. In order to successfully research online marketing of commercial and industrial properties and services in a small business, a basic but thorough understanding of online marketing principles and Website content are important. In this study a qualitative research approach was followed where secondary sources were critically evaluated to design the required framework. Thereafter three Websites of marketing of commercial and industrial properties and services were content analysed to see whether anything else should be added to the framework. This would assist in taking a small business in commercial and industrial properties and services online. The framework suggests that the Website homepage content should include: Business overview/information Products/services What’s new Search Employment opportunities Interactive feedback Customer service/ assistance Index/directory Financial facts Links to other sites Online business services/utilities Guest book Frequently Asked Questions Messages from CEO A purposeful sample of three Websites was then content analysed so as to provide the information necessary to reach the objectives of the study. The following Websites were included in the content analysis: Broll, which operates as a national agency with international associations. The firm renders services (Estate Agency) and does not own property. Bruce McWilliams Industries Pty Ltd is operative in Port Elizabeth, Uitenhage and surrounds. It is a family business that owns property, which it develops and markets itself. Seeff is a national agency. It renders services (estate agency) and does not own property. Lastly, a narrative of a small commercial and industrial property and services business was created by means of document analysis of a specific business. The researcher was allowed to study the documents and diaries of the business in order to provide a narrative for this business. This narrative can be used as part of the envisaged Website for the business.
- Full Text:
- Date Issued: 2013
- Authors: Jansen van Rensburg, Charmaine
- Date: 2013
- Subjects: Internet marketing , Real estate management -- South Africa -- Marketing , Online information services -- Marketing , Business planning
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9328 , http://hdl.handle.net/10948/d1020988
- Description: In view of the factors influencing and the steps in the design of a Website, building a successful Website will vary from business to business. This study investigates what is required from a small commercial and industrial property and services business to take their business online and create an effective Website. The environment of the property market reflected the role that government plays in the property industry and also the role of the private sector. Marketing in the real estate context indicated that if real estate agents have access to the right type of information, not only can they add value to their own organizations, but they can also capitalize on the same information to create added value for their clients. The elements of the marketing management process include four steps, namely to gather information, to set marketing goals and plan strategy, to organize and implement marketing strategy and to control the marketing activities. Marketing in the online environment showed that the Marketing Mix includes personalisation, privacy, customer services, community, site, security and sales promotion. The principles of online marketing revealed the important role of the customer and customer relationships. An investigation into the difference between e-commerce and online marketing made it clear that online marketing is one component of e-commerce. This study critically analysed the available literature in order to suggest a proposed framework of what should be included in the Website of a small commercial and industrial property and services business. In order to successfully research online marketing of commercial and industrial properties and services in a small business, a basic but thorough understanding of online marketing principles and Website content are important. In this study a qualitative research approach was followed where secondary sources were critically evaluated to design the required framework. Thereafter three Websites of marketing of commercial and industrial properties and services were content analysed to see whether anything else should be added to the framework. This would assist in taking a small business in commercial and industrial properties and services online. The framework suggests that the Website homepage content should include: Business overview/information Products/services What’s new Search Employment opportunities Interactive feedback Customer service/ assistance Index/directory Financial facts Links to other sites Online business services/utilities Guest book Frequently Asked Questions Messages from CEO A purposeful sample of three Websites was then content analysed so as to provide the information necessary to reach the objectives of the study. The following Websites were included in the content analysis: Broll, which operates as a national agency with international associations. The firm renders services (Estate Agency) and does not own property. Bruce McWilliams Industries Pty Ltd is operative in Port Elizabeth, Uitenhage and surrounds. It is a family business that owns property, which it develops and markets itself. Seeff is a national agency. It renders services (estate agency) and does not own property. Lastly, a narrative of a small commercial and industrial property and services business was created by means of document analysis of a specific business. The researcher was allowed to study the documents and diaries of the business in order to provide a narrative for this business. This narrative can be used as part of the envisaged Website for the business.
- Full Text:
- Date Issued: 2013
Operational review of NCNSM's characterisation facility to determine its delivery on its intended mandate
- Mabena, Letlhogonolo Fortunate
- Authors: Mabena, Letlhogonolo Fortunate
- Date: 2013
- Subjects: Reengineering (Management) -- South Africa , Lean manufacturing -- South Africa , Nanotechnology -- South Africa -- Research , High technology -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8824 , http://hdl.handle.net/10948/d1019724
- Description: National Centre for Nano-Structured Materials (NCNSM), one of the National Department of Science and Technology’s nanotech innovation centres houses a characterisation facility which provides a wide array of high-tech materials characterization techniques used in nanotechnology research, to any researchers from any part of South Africa, whether from higher education institutions, government institutions or private firms. In this study the operational review was conducted to identify if the NCNSM Characterisation Facility is delivering on its implementation intent. With operational review organisations are able to explore their internal operations and seek recommendations as to how they can manage and operate more economically, efficiently and effectively. Given that they perform appropriately, allocating their resources properly, and performing within time frame set and using cost-effective measures. BPR was used as a framework to conduct the operational review. BPR is a framework for analysis and design of workflows and process within an organisation. It is an improvement initiative that provides radical change of the business processes in an organizational process. The findings of this study indicated that the NCNSM-CF did not entirely meet its implementation intent but it is striving towards the intention. One of the main reasons for the facility not to meet its intended implementation was the difficulty of the researchers/clients to get access to the facility. The current booking system process contributed significantly to the access problem.
- Full Text:
- Date Issued: 2013
- Authors: Mabena, Letlhogonolo Fortunate
- Date: 2013
- Subjects: Reengineering (Management) -- South Africa , Lean manufacturing -- South Africa , Nanotechnology -- South Africa -- Research , High technology -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8824 , http://hdl.handle.net/10948/d1019724
- Description: National Centre for Nano-Structured Materials (NCNSM), one of the National Department of Science and Technology’s nanotech innovation centres houses a characterisation facility which provides a wide array of high-tech materials characterization techniques used in nanotechnology research, to any researchers from any part of South Africa, whether from higher education institutions, government institutions or private firms. In this study the operational review was conducted to identify if the NCNSM Characterisation Facility is delivering on its implementation intent. With operational review organisations are able to explore their internal operations and seek recommendations as to how they can manage and operate more economically, efficiently and effectively. Given that they perform appropriately, allocating their resources properly, and performing within time frame set and using cost-effective measures. BPR was used as a framework to conduct the operational review. BPR is a framework for analysis and design of workflows and process within an organisation. It is an improvement initiative that provides radical change of the business processes in an organizational process. The findings of this study indicated that the NCNSM-CF did not entirely meet its implementation intent but it is striving towards the intention. One of the main reasons for the facility not to meet its intended implementation was the difficulty of the researchers/clients to get access to the facility. The current booking system process contributed significantly to the access problem.
- Full Text:
- Date Issued: 2013
Organisational commitment in the automotive industry : a comparative study of employment contracts
- Authors: Bailey, Peter John
- Date: 2013
- Subjects: Organizational commitment , Employee motivation -- South Africa , Automobile industry and trade -- Management , Management -- Employee participation -- South Africa , Labor contracts -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9299 , http://hdl.handle.net/10948/d1014664
- Description: Organisations face many obstacles in maintaining high quality standards and enhancing their competitive positions. It is not just the external factors, such as market fluctuations, but also internal obstacles, that have an effect on the competitiveness of organisations. Most of the internal factors are the result of poor management practices such as insufficient employee development paths, lack of mentorship programmes or job insecurity which results in the poor performance and commitment levels of employees. However employees are more willing to provide efficient and effective practices if they are committed to the organisation. A committed workforce can be created through many practices. Some of these practices include, creating an environment where employees feel as though they are part of the organisation and that their actions directly influence the success of the organisation (Kingston 2007); building long lasting and fair relationships between staff and supervisors (Manetje 2009:50); providing partial organisational ownership for employees through employee share ownership schemes (Employee share ownership plan guidelines 2007:3); creating an organisation structure which binds employees and groups together and removes bureaucratic practices (Brooks 2009:190) and creating management styles that encourage employee involvement (Manetje 2009:51) Unfavourable conditions within the economy are not making it any easier for organisations to become more competitive. Organisations have had to downsize, restructure and transform in order to cut costs as the demands for goods and services slowed down. However, these practices have resulted in an insecure work environment for employees and have posed complex challenges for management. (Coetzee 2005). Employment contracts have therefore become popular tools for managing economic downturns. Organisations opt for more temporary staff so as to easily reduce headcount when costs need to be lowered. Employment contracts give organisations the advantage of flexibility which is a key area for success in turbulent business environments (Krausz, Bizman & Braslavsky 2001:302). Previous research on temporary contracts has revealed lower commitment levels of staff than other types of contracts such as permanent and fixed-term contracts (Guest 2004:12). Therefore, there needs to be a balance between various employment contracts; a balance which brings out the best in organisational performance. The different types of employment contracts are also important tools to use to enhance commitment within the organisation. For that reason, it is essential to understand the linkage between the types of contracts and organisational commitment and whether certain contracts result in higher levels of organisational commitment. The primary objective of the study is to identify factors which influence organisational commitment as well as to investigate whether organisational commitment and the different types of employment contracts can increase employee motivation and job involvement within the automotive industry environment. Given the primary objective of the study, a quantitative research paradigm was followed in testing the relevant hypotheses. A five-point Likert scale questionnaire was conducted to gather empirical data from the respondents employed within the automotive industry. The target population of the study was the employees within the automotive industry (Volkswagen of South Africa). A convenience sampling technique was used to distribute the questionnaires and the researcher made use of both manual hand-outs and an online system called the Survey Monkey to gather the data. The sample was restricted to 260 respondents. The main findings of this study revealed that the dimensions, workplace culture, job security, career development and personality were statistically significant and had a positive influence on organisational commitment. Workplace culture proved to be the most significant positive influence on organisational commitment. Thus, if an organisation adjusts this dimension to better suit the employees, the result could be an enhanced level of employee commitment. On the other hand, management style and mentoring were found to be the least important in influencing organisational commitment in the automotive industry. Furthermore, the results illustrated a significant positive relationship between organisational commitment and the dependent variables, employee motivation and job involvement. The study also identified the link between employment contracts and organisational commitment, job involvement and employee motivation. However, a statistically significant relationship only existed between employment contracts and job involvement. Thus the different types of contracts have an effect on the level of employee involvement within an organisation. The implications of the findings are that organisations within the automotive industry should focus on areas that have a substantially greater impact on organisational commitment. These areas include workplace culture, job security, personality and career development. Organisations thus need to find methods or processes which facilitate the development of these areas. In order for organisations to move from good to great, a workforce that is committed to the goals and objectives is required.
- Full Text:
- Date Issued: 2013
- Authors: Bailey, Peter John
- Date: 2013
- Subjects: Organizational commitment , Employee motivation -- South Africa , Automobile industry and trade -- Management , Management -- Employee participation -- South Africa , Labor contracts -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9299 , http://hdl.handle.net/10948/d1014664
- Description: Organisations face many obstacles in maintaining high quality standards and enhancing their competitive positions. It is not just the external factors, such as market fluctuations, but also internal obstacles, that have an effect on the competitiveness of organisations. Most of the internal factors are the result of poor management practices such as insufficient employee development paths, lack of mentorship programmes or job insecurity which results in the poor performance and commitment levels of employees. However employees are more willing to provide efficient and effective practices if they are committed to the organisation. A committed workforce can be created through many practices. Some of these practices include, creating an environment where employees feel as though they are part of the organisation and that their actions directly influence the success of the organisation (Kingston 2007); building long lasting and fair relationships between staff and supervisors (Manetje 2009:50); providing partial organisational ownership for employees through employee share ownership schemes (Employee share ownership plan guidelines 2007:3); creating an organisation structure which binds employees and groups together and removes bureaucratic practices (Brooks 2009:190) and creating management styles that encourage employee involvement (Manetje 2009:51) Unfavourable conditions within the economy are not making it any easier for organisations to become more competitive. Organisations have had to downsize, restructure and transform in order to cut costs as the demands for goods and services slowed down. However, these practices have resulted in an insecure work environment for employees and have posed complex challenges for management. (Coetzee 2005). Employment contracts have therefore become popular tools for managing economic downturns. Organisations opt for more temporary staff so as to easily reduce headcount when costs need to be lowered. Employment contracts give organisations the advantage of flexibility which is a key area for success in turbulent business environments (Krausz, Bizman & Braslavsky 2001:302). Previous research on temporary contracts has revealed lower commitment levels of staff than other types of contracts such as permanent and fixed-term contracts (Guest 2004:12). Therefore, there needs to be a balance between various employment contracts; a balance which brings out the best in organisational performance. The different types of employment contracts are also important tools to use to enhance commitment within the organisation. For that reason, it is essential to understand the linkage between the types of contracts and organisational commitment and whether certain contracts result in higher levels of organisational commitment. The primary objective of the study is to identify factors which influence organisational commitment as well as to investigate whether organisational commitment and the different types of employment contracts can increase employee motivation and job involvement within the automotive industry environment. Given the primary objective of the study, a quantitative research paradigm was followed in testing the relevant hypotheses. A five-point Likert scale questionnaire was conducted to gather empirical data from the respondents employed within the automotive industry. The target population of the study was the employees within the automotive industry (Volkswagen of South Africa). A convenience sampling technique was used to distribute the questionnaires and the researcher made use of both manual hand-outs and an online system called the Survey Monkey to gather the data. The sample was restricted to 260 respondents. The main findings of this study revealed that the dimensions, workplace culture, job security, career development and personality were statistically significant and had a positive influence on organisational commitment. Workplace culture proved to be the most significant positive influence on organisational commitment. Thus, if an organisation adjusts this dimension to better suit the employees, the result could be an enhanced level of employee commitment. On the other hand, management style and mentoring were found to be the least important in influencing organisational commitment in the automotive industry. Furthermore, the results illustrated a significant positive relationship between organisational commitment and the dependent variables, employee motivation and job involvement. The study also identified the link between employment contracts and organisational commitment, job involvement and employee motivation. However, a statistically significant relationship only existed between employment contracts and job involvement. Thus the different types of contracts have an effect on the level of employee involvement within an organisation. The implications of the findings are that organisations within the automotive industry should focus on areas that have a substantially greater impact on organisational commitment. These areas include workplace culture, job security, personality and career development. Organisations thus need to find methods or processes which facilitate the development of these areas. In order for organisations to move from good to great, a workforce that is committed to the goals and objectives is required.
- Full Text:
- Date Issued: 2013
Perceptions of organisations on how the ward committee impacts on their participation on environmental sustainability in Ward 5 Knysna Municipality
- Authors: Boyce, Marlene
- Date: 2013
- Subjects: Sustainable development -- South Africa -- Knysna , Economic development -- Environmental aspects -- South Africa -- Knysna , Local government -- South Africa -- Knysna
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9199 , http://hdl.handle.net/10948/d1020393
- Description: This guided research report presents the findings of a study on how conservancies perceive the impact of the ward committee on their participation. The research was conducted with the objective of gaining insight into participation in sustainable development in Ward 5 in Knysna Municipality. The study was qualitative and involved a mix of methods including interviews, a survey and documentary review. The analysis shows that the impact of the ward committee on participation is indirect, in that there is a rigid approach to participation by the municipality which focusses only on participation through the ward committees. A change in paradigm that will extend the participation space and accommodate changing media in communication is recommended. The research results will be shared with all the stakeholders in this particular participation relationship, with the view to enhancing participation in sustainable development issues in the ward.
- Full Text:
- Date Issued: 2013
- Authors: Boyce, Marlene
- Date: 2013
- Subjects: Sustainable development -- South Africa -- Knysna , Economic development -- Environmental aspects -- South Africa -- Knysna , Local government -- South Africa -- Knysna
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9199 , http://hdl.handle.net/10948/d1020393
- Description: This guided research report presents the findings of a study on how conservancies perceive the impact of the ward committee on their participation. The research was conducted with the objective of gaining insight into participation in sustainable development in Ward 5 in Knysna Municipality. The study was qualitative and involved a mix of methods including interviews, a survey and documentary review. The analysis shows that the impact of the ward committee on participation is indirect, in that there is a rigid approach to participation by the municipality which focusses only on participation through the ward committees. A change in paradigm that will extend the participation space and accommodate changing media in communication is recommended. The research results will be shared with all the stakeholders in this particular participation relationship, with the view to enhancing participation in sustainable development issues in the ward.
- Full Text:
- Date Issued: 2013
Possible futures for the Republic of South Africa towards 2055
- Adendorff, Christian Michael
- Authors: Adendorff, Christian Michael
- Date: 2013
- Subjects: Economic development -- South Africa , Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/7816 , vital:24294
- Description: The purpose of this thesis was to develop four scenarios for South Africa over the next forty years: Mandela's Dream in which positive elements come into function for South Africa's economy and governance; the Historical African Syndrome, in which the key driving forces unfold in an uneven pattern, or have a differentiated impact on South Africa's economy; the Good, the Bad and the Ugly in which less good governance prevails, but where a fortunate economy and firm national management allow South Africa to become competitive and benefit from satisfactory economic growth; and the Pyramid Syndrome Scenario in which negative regional drivers of change corrode positive policies and initiatives in a manner which compounds the pre-existing threats to South Africa's growth.
- Full Text:
- Date Issued: 2013
- Authors: Adendorff, Christian Michael
- Date: 2013
- Subjects: Economic development -- South Africa , Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/7816 , vital:24294
- Description: The purpose of this thesis was to develop four scenarios for South Africa over the next forty years: Mandela's Dream in which positive elements come into function for South Africa's economy and governance; the Historical African Syndrome, in which the key driving forces unfold in an uneven pattern, or have a differentiated impact on South Africa's economy; the Good, the Bad and the Ugly in which less good governance prevails, but where a fortunate economy and firm national management allow South Africa to become competitive and benefit from satisfactory economic growth; and the Pyramid Syndrome Scenario in which negative regional drivers of change corrode positive policies and initiatives in a manner which compounds the pre-existing threats to South Africa's growth.
- Full Text:
- Date Issued: 2013
Post-war reconstruction and development: a collective case study
- Authors: Heleta, Savo
- Date: 2013
- Subjects: Civil war , Peace , Peace-building , Nation-building
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:9058 , http://hdl.handle.net/10948/d1008049 , Civil war , Peace , Peace-building , Nation-building
- Description: Since the end of the Cold War, there has been a surge in post-war stabilisation, reconstruction and development operations around the world. Externally driven efforts have been shaped by the liberal peace framework, which assumes that a rapid transmission or imposition of neo-liberal norms and values, combined with Western-style governance institutions, would create conditions for lasting peace and prosperity. Only in a few instances countries have attempted internally driven post-war reconstruction and development; in most cases, these efforts were either ignored or suppressed by international analysts, experts, academics and organisations. Despite all the expertise and funding spent since the early 1990s, externally driven operations have not led to lasting peace and stability, establishment of functioning institutions, eradication of poverty, livelihood improvements and economic reconstruction and development in war-torn countries. All too often, programmes, policies and „solutions‟ were designed and imposed by external actors either because they worked elsewhere or because they were influenced by geopolitical, economic and/or security interests of powerful countries. Furthermore, external actors have tended to assume that generic approaches based on the liberal peace framework can work in all places, while ignoring local actors, contexts and knowledge. Focusing on Bosnia and Herzegovina, South Sudan and Somaliland, this exploratory qualitative study critically explores and assesses both externally and internally driven post-war reconstruction and development practices and operations in order to understand the strengths and shortcomings of both approaches and offer recommendations for future improvements. This is important since socio-economic recovery and economic development are crucial for lasting stability and peace in post-war countries.
- Full Text:
- Date Issued: 2013
- Authors: Heleta, Savo
- Date: 2013
- Subjects: Civil war , Peace , Peace-building , Nation-building
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: vital:9058 , http://hdl.handle.net/10948/d1008049 , Civil war , Peace , Peace-building , Nation-building
- Description: Since the end of the Cold War, there has been a surge in post-war stabilisation, reconstruction and development operations around the world. Externally driven efforts have been shaped by the liberal peace framework, which assumes that a rapid transmission or imposition of neo-liberal norms and values, combined with Western-style governance institutions, would create conditions for lasting peace and prosperity. Only in a few instances countries have attempted internally driven post-war reconstruction and development; in most cases, these efforts were either ignored or suppressed by international analysts, experts, academics and organisations. Despite all the expertise and funding spent since the early 1990s, externally driven operations have not led to lasting peace and stability, establishment of functioning institutions, eradication of poverty, livelihood improvements and economic reconstruction and development in war-torn countries. All too often, programmes, policies and „solutions‟ were designed and imposed by external actors either because they worked elsewhere or because they were influenced by geopolitical, economic and/or security interests of powerful countries. Furthermore, external actors have tended to assume that generic approaches based on the liberal peace framework can work in all places, while ignoring local actors, contexts and knowledge. Focusing on Bosnia and Herzegovina, South Sudan and Somaliland, this exploratory qualitative study critically explores and assesses both externally and internally driven post-war reconstruction and development practices and operations in order to understand the strengths and shortcomings of both approaches and offer recommendations for future improvements. This is important since socio-economic recovery and economic development are crucial for lasting stability and peace in post-war countries.
- Full Text:
- Date Issued: 2013
Poverty alleviation programmes in selected towns of the Thabo Mofutsanyane District Municipality
- Authors: Mponya, Mahlomaholo Fred
- Date: 2013
- Subjects: Poverty -- South Africa , Economic assistance, Domestic -- South Africa , Economic development projects -- South Africa , Poor
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9173 , http://hdl.handle.net/10948/d1020112
- Description: The period 1994 to 1999 saw the implementation of fundamental social and political change in South Africa. Social science literature suggests that such fundamental change increases the probability of civil conflict and strife, as some sectors of the population expect significant improvements in their position following the removal of economic and political barriers that previously inhibited their upward mobility. Other sectors are concerned about a possible decrease in their living standards of the erosion of their privileged position. Still others experience increased uncertainty, which in itself is associated with significant social change. It is significant to state that poverty in South Africa is intertwined with a host of social and economic issues. The burden of poverty is exacerbated by limited access to basic services, poor housing, limited employment opportunities and inadequate infrastructure, which are an outcome of the terrible legacies of apartheid. The South African government has set certain targets to reduce poverty by half by 2014, in line with its vision for 2014 and in line with its commitment to the Millennium Development Goals. In an endeavour to realise this commitment, the government has prioritised the improvement of service delivery as one of the indicators of progress. However, although the government has made improvements and attained some of its goals, it still needs to do more. With apartheid no longer in place as the system to blame for every grievance, other rifts may have developed in society and become grounds for mobilisation, Klandermans, B. et al. 2001. Mantsopa Local Municipality is not an exception to these developments and it faces a series of challenges. Despite nineteen years of democracy, poverty is still common in Mantsopa. Unemployment levels are high and many people depend on government old age pensions, seasonal farm work, minor-scale self-employment and part-time jobs for the survival of the entire household. These developments have led to the study of poverty alleviation programmes in selected towns of Thabo Mofutsanyane District Municipality. The researcher investigates these programmes through the analysis of secondary data.
- Full Text:
- Date Issued: 2013
- Authors: Mponya, Mahlomaholo Fred
- Date: 2013
- Subjects: Poverty -- South Africa , Economic assistance, Domestic -- South Africa , Economic development projects -- South Africa , Poor
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9173 , http://hdl.handle.net/10948/d1020112
- Description: The period 1994 to 1999 saw the implementation of fundamental social and political change in South Africa. Social science literature suggests that such fundamental change increases the probability of civil conflict and strife, as some sectors of the population expect significant improvements in their position following the removal of economic and political barriers that previously inhibited their upward mobility. Other sectors are concerned about a possible decrease in their living standards of the erosion of their privileged position. Still others experience increased uncertainty, which in itself is associated with significant social change. It is significant to state that poverty in South Africa is intertwined with a host of social and economic issues. The burden of poverty is exacerbated by limited access to basic services, poor housing, limited employment opportunities and inadequate infrastructure, which are an outcome of the terrible legacies of apartheid. The South African government has set certain targets to reduce poverty by half by 2014, in line with its vision for 2014 and in line with its commitment to the Millennium Development Goals. In an endeavour to realise this commitment, the government has prioritised the improvement of service delivery as one of the indicators of progress. However, although the government has made improvements and attained some of its goals, it still needs to do more. With apartheid no longer in place as the system to blame for every grievance, other rifts may have developed in society and become grounds for mobilisation, Klandermans, B. et al. 2001. Mantsopa Local Municipality is not an exception to these developments and it faces a series of challenges. Despite nineteen years of democracy, poverty is still common in Mantsopa. Unemployment levels are high and many people depend on government old age pensions, seasonal farm work, minor-scale self-employment and part-time jobs for the survival of the entire household. These developments have led to the study of poverty alleviation programmes in selected towns of Thabo Mofutsanyane District Municipality. The researcher investigates these programmes through the analysis of secondary data.
- Full Text:
- Date Issued: 2013
Poverty alleviation through empowerment and participation: the Seki Women's Foundation
- Authors: Lawrence, Yolisa Innocentia
- Date: 2013
- Subjects: Economic assistance, Domestic -- South Africa -- Port Elizabeth , Sustainable development -- South Africa -- Port Elizabeth , Community development -- South Africa -- Port Elizabeth , Poverty -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9160 , http://hdl.handle.net/10948/d1020020
- Description: As poverty alleviation projects are being established in communities in order to reduce the impact of unemployment, crime, and inequality as well as other factors propagating poverty, numerous projects fail to democratically meet the needs of the poor majority. Development initiatives brought forth by government and non-governmental organisations, which adopt a top-down approach in order to accelerate development, do not always have a positive effect on the community, especially on the poor majority, which development is meant to empower and benefit. This results in the short life span of the project and leads the community into immense poverty. Thus, the focus of this research paper was to evaluate the extent to which poverty alleviation projects such as the Seki Women’s Foundation, contribute towards the alleviation of poverty in its community, located in New Brighton, Port Elizabeth. This evaluation study focused more on aspects of development concerning community participation, empowerment through skills training and project sustainability. The objectives of the study were to investigate the values, aims and objectives of the Seki Women’s Foundation; how these values, aims and objectives were fulfilled; the challenges faced by the project towards effective community development and the determinants of the long-term sustainability of the project. The research study adopted a qualitative approach, which allowed the researcher to collect meaningful knowledge from the volunteers and stakeholders by conducting semi-structured interviews and a focus group which were guided by open-ended questions. The data was thematically analysed where important concepts were coded in order to obtain accurate information so that valid results could be reached. The main findings of the research study suggested that the contribution made by the Seki Women’s Foundation towards poverty alleviation and community development is to empower the volunteers and community through skills training in baking, gardening and sewing. The volunteers share these skills amongst community members, enabling them to be self-sufficient and implement the skills in their own surroundings. The project builds strong partnerships with the stakeholders by being accountable and transparent about the utilisation of funds through report formulation. Although the project implements some principles of community development, the full participation of volunteers in the development process remains a concern, especially in decision making. The challenges faced by the project are concerned with burglary of clothing containers, stealing of vegetation and garden tools and the community not buying the products sold by the project. The research study recommends that the volunteers reason with the community and instil trust and honesty to avoid crime. The project should instil authentic participation in all development processes and form a partnership with local shops in convincing them to sell their produce as this will allow some income to generate within the project and community.
- Full Text:
- Date Issued: 2013
- Authors: Lawrence, Yolisa Innocentia
- Date: 2013
- Subjects: Economic assistance, Domestic -- South Africa -- Port Elizabeth , Sustainable development -- South Africa -- Port Elizabeth , Community development -- South Africa -- Port Elizabeth , Poverty -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9160 , http://hdl.handle.net/10948/d1020020
- Description: As poverty alleviation projects are being established in communities in order to reduce the impact of unemployment, crime, and inequality as well as other factors propagating poverty, numerous projects fail to democratically meet the needs of the poor majority. Development initiatives brought forth by government and non-governmental organisations, which adopt a top-down approach in order to accelerate development, do not always have a positive effect on the community, especially on the poor majority, which development is meant to empower and benefit. This results in the short life span of the project and leads the community into immense poverty. Thus, the focus of this research paper was to evaluate the extent to which poverty alleviation projects such as the Seki Women’s Foundation, contribute towards the alleviation of poverty in its community, located in New Brighton, Port Elizabeth. This evaluation study focused more on aspects of development concerning community participation, empowerment through skills training and project sustainability. The objectives of the study were to investigate the values, aims and objectives of the Seki Women’s Foundation; how these values, aims and objectives were fulfilled; the challenges faced by the project towards effective community development and the determinants of the long-term sustainability of the project. The research study adopted a qualitative approach, which allowed the researcher to collect meaningful knowledge from the volunteers and stakeholders by conducting semi-structured interviews and a focus group which were guided by open-ended questions. The data was thematically analysed where important concepts were coded in order to obtain accurate information so that valid results could be reached. The main findings of the research study suggested that the contribution made by the Seki Women’s Foundation towards poverty alleviation and community development is to empower the volunteers and community through skills training in baking, gardening and sewing. The volunteers share these skills amongst community members, enabling them to be self-sufficient and implement the skills in their own surroundings. The project builds strong partnerships with the stakeholders by being accountable and transparent about the utilisation of funds through report formulation. Although the project implements some principles of community development, the full participation of volunteers in the development process remains a concern, especially in decision making. The challenges faced by the project are concerned with burglary of clothing containers, stealing of vegetation and garden tools and the community not buying the products sold by the project. The research study recommends that the volunteers reason with the community and instil trust and honesty to avoid crime. The project should instil authentic participation in all development processes and form a partnership with local shops in convincing them to sell their produce as this will allow some income to generate within the project and community.
- Full Text:
- Date Issued: 2013
Promoting leadership effectiveness in the public hospitals: a case study at Uitenhage provincial hospital
- Authors: Hoffman, Nyameka
- Date: 2013
- Subjects: Leadership , Hospitals -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8911
- Description: Effective leadership is essential for the achievement of any organisational success. The need for strong leadership and increased diversity is a prominent issue in today’s health service workforce. Effective leadership involves influencing others towards achieving the goals of the organisation. Leadership is the central ingredient necessary for progress as well as for the development and survival of organisations, especially in a changing environment such as is evident in South Africa. This study was undertaken to explore and describe the views of health professionals with respect to factors that promote or influence leadership effectiveness in public hospitals, with specific reference to Uitenhage Provincial Hospital. The research design of this study was a quantitative, explorative, descriptive survey. Interviews were conducted to explore and describe the views and perceptions of healthcare professionals (clinical and nonclinical), and the management of the Uitenhage Provincial Hospital, regarding leadership effectiveness in a public hospital. Firstly, a literature study was conducted on healthcare leadership generally and to identify various leadership approaches and factors that influence leadership effectiveness. More emphasis was put on the current and the most recent approaches to leadership. Secondly, an empirical study was conducted to gain the views and ideas of health professionals regarding leadership effectiveness in the institution. Lastly, the results of the empirical study were evaluated, conclusions were drawn and recommendations were made, based on the information obtained from both the literature study and the empirical study.
- Full Text:
- Date Issued: 2013
- Authors: Hoffman, Nyameka
- Date: 2013
- Subjects: Leadership , Hospitals -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8911
- Description: Effective leadership is essential for the achievement of any organisational success. The need for strong leadership and increased diversity is a prominent issue in today’s health service workforce. Effective leadership involves influencing others towards achieving the goals of the organisation. Leadership is the central ingredient necessary for progress as well as for the development and survival of organisations, especially in a changing environment such as is evident in South Africa. This study was undertaken to explore and describe the views of health professionals with respect to factors that promote or influence leadership effectiveness in public hospitals, with specific reference to Uitenhage Provincial Hospital. The research design of this study was a quantitative, explorative, descriptive survey. Interviews were conducted to explore and describe the views and perceptions of healthcare professionals (clinical and nonclinical), and the management of the Uitenhage Provincial Hospital, regarding leadership effectiveness in a public hospital. Firstly, a literature study was conducted on healthcare leadership generally and to identify various leadership approaches and factors that influence leadership effectiveness. More emphasis was put on the current and the most recent approaches to leadership. Secondly, an empirical study was conducted to gain the views and ideas of health professionals regarding leadership effectiveness in the institution. Lastly, the results of the empirical study were evaluated, conclusions were drawn and recommendations were made, based on the information obtained from both the literature study and the empirical study.
- Full Text:
- Date Issued: 2013
Renewable energy as alternative solution in the Buffalo City Metropolitan Municipality
- Authors: Magaqa, Xolile Donaldson
- Date: 2013
- Subjects: Renewable energy sources -- South Africa -- Eastern Cape , Solar energy -- South Africa|zEastern Cape , Wind power -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8825 , http://hdl.handle.net/10948/d1019725
- Description: The purpose of this study was to investigate and suggest technologies that need to be considered by the Buffalo City Metropolitan Municipality management in order to alleviate electricity power shortages. It is very important to address the problems of electricity power shortages in the Buffalo City Metropolitan Municipality since it affects the households, offices and factories and it creates a negative image about the economic viability and investment opportunities in South Africa. Since ESKOM supplies electricity to the Buffalo City Metropolitan Municipality, they both require solutions that can sustain electricity availability for the current and future consumption by the households and the South African economy. It is of importance to report that the main causes of power shortages are the energy, capacity and the reserve margin constraints in the Buffalo City Metropolitan Municipality. The methodology used for this research was a mixed methods type of research. The literature review led to the formulation of research questionnaires that were subsequently used as the main tools for sourcing data in order to conduct an empirical study for this research. The empirical study was used to combine the quantitative and the qualitative research methodology in one research. The respondents to the structured and self-administered questionnaires comprised Beacon Bay and Mdantsane households that owned Solar Water Heaters. The other respondents that were interviewed with the aid of semi-structured questionnaires comprised ESKOM and the Buffalo City Metropolitan Municipality management teams. The responses from all the respondents were collected, arranged and presented in tables and graphs for the purpose of analysing and thereafter to report the outcomes. The outcomes were compared to the literature reviewed to test whether there is congruence between the two. This was done for the purpose of answering the following research question: Can alternative energy in the form of solar be a solution in improving power shortage in the Buffalo City Metro? Renewable energy was among the suggested solutions that were tested in other countries and found to be reliable. Renewable energy is divided into Solar Power Technology, Wind Power Technology, Small Hydro generation power, Biomass and other technologies. The Solar Power Technology is divided into three forms of energy. The first technology was Solar Photovoltaic Power, Concentrating Solar Power and the Solar Water Heating. The focus of this study was to investigate whether the use of Solar Power Technology in the form of Solar Water Heating can alleviate electricity power shortages in the Buffalo City Metropolitan Municipality. The other renewable energy technologies are reported as the limitations in this research that created opportunities for further research. The literature and empirical studies confirmed that the use of Solar Water Heaters alleviate power shortages in the Buffalo City Metropolitan Municipality since most of the respondents agreed that when Solar Water Heaters are installed and used in the households, electricity power is saved. The respondents further agreed that since Solar Water Heaters use the sun to heat water they do not use electric geysers anymore. They further agreed that a decrease in electricity expenses per household, per day, per month and per annum has been achieved due to the use of Solar Water Heaters. The Solar Water Heaters were reported by most respondents as confirmed in the literature that they are reliable since they do not trip when there is a planned or an emergency power outages in the Buffalo City Metropolitan Municipality area because they are powered by the sunlight. They are safe and have a longer economic life. They can be used in areas that do not have existing power supply. The key findings were that, both quantitative and qualitative results yielded results that were congruent with the literature reviewed. The congruence was reported in terms of electricity power saving, reduction in electricity expenses, per household, its reliability, the longer economic life and the safety of Solar Water Heaters. The installation of Solar Water Heaters has proven to be a good decision since they alleviated power shortages in the households that are in the rural areas, townships and in the upmarket residential places. It was recommended to the Buffalo City Metropolitan Municipality and ESKOM management to install more Solar Water Heaters and to increase the subsidies for the buyers of Solar Water Heaters especially the Buffalo City Metropolitan Municipality; to increase the marketing of Solar Water Heaters and to further educate electricity users about the Demand Side Management. This approach will encourage electricity users to reduce their demand for electricity in order to reap the benefits of power savings and sustainability of electricity supply for the potential increase of the economy in Eastern Cape Province.
- Full Text:
- Date Issued: 2013
- Authors: Magaqa, Xolile Donaldson
- Date: 2013
- Subjects: Renewable energy sources -- South Africa -- Eastern Cape , Solar energy -- South Africa|zEastern Cape , Wind power -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8825 , http://hdl.handle.net/10948/d1019725
- Description: The purpose of this study was to investigate and suggest technologies that need to be considered by the Buffalo City Metropolitan Municipality management in order to alleviate electricity power shortages. It is very important to address the problems of electricity power shortages in the Buffalo City Metropolitan Municipality since it affects the households, offices and factories and it creates a negative image about the economic viability and investment opportunities in South Africa. Since ESKOM supplies electricity to the Buffalo City Metropolitan Municipality, they both require solutions that can sustain electricity availability for the current and future consumption by the households and the South African economy. It is of importance to report that the main causes of power shortages are the energy, capacity and the reserve margin constraints in the Buffalo City Metropolitan Municipality. The methodology used for this research was a mixed methods type of research. The literature review led to the formulation of research questionnaires that were subsequently used as the main tools for sourcing data in order to conduct an empirical study for this research. The empirical study was used to combine the quantitative and the qualitative research methodology in one research. The respondents to the structured and self-administered questionnaires comprised Beacon Bay and Mdantsane households that owned Solar Water Heaters. The other respondents that were interviewed with the aid of semi-structured questionnaires comprised ESKOM and the Buffalo City Metropolitan Municipality management teams. The responses from all the respondents were collected, arranged and presented in tables and graphs for the purpose of analysing and thereafter to report the outcomes. The outcomes were compared to the literature reviewed to test whether there is congruence between the two. This was done for the purpose of answering the following research question: Can alternative energy in the form of solar be a solution in improving power shortage in the Buffalo City Metro? Renewable energy was among the suggested solutions that were tested in other countries and found to be reliable. Renewable energy is divided into Solar Power Technology, Wind Power Technology, Small Hydro generation power, Biomass and other technologies. The Solar Power Technology is divided into three forms of energy. The first technology was Solar Photovoltaic Power, Concentrating Solar Power and the Solar Water Heating. The focus of this study was to investigate whether the use of Solar Power Technology in the form of Solar Water Heating can alleviate electricity power shortages in the Buffalo City Metropolitan Municipality. The other renewable energy technologies are reported as the limitations in this research that created opportunities for further research. The literature and empirical studies confirmed that the use of Solar Water Heaters alleviate power shortages in the Buffalo City Metropolitan Municipality since most of the respondents agreed that when Solar Water Heaters are installed and used in the households, electricity power is saved. The respondents further agreed that since Solar Water Heaters use the sun to heat water they do not use electric geysers anymore. They further agreed that a decrease in electricity expenses per household, per day, per month and per annum has been achieved due to the use of Solar Water Heaters. The Solar Water Heaters were reported by most respondents as confirmed in the literature that they are reliable since they do not trip when there is a planned or an emergency power outages in the Buffalo City Metropolitan Municipality area because they are powered by the sunlight. They are safe and have a longer economic life. They can be used in areas that do not have existing power supply. The key findings were that, both quantitative and qualitative results yielded results that were congruent with the literature reviewed. The congruence was reported in terms of electricity power saving, reduction in electricity expenses, per household, its reliability, the longer economic life and the safety of Solar Water Heaters. The installation of Solar Water Heaters has proven to be a good decision since they alleviated power shortages in the households that are in the rural areas, townships and in the upmarket residential places. It was recommended to the Buffalo City Metropolitan Municipality and ESKOM management to install more Solar Water Heaters and to increase the subsidies for the buyers of Solar Water Heaters especially the Buffalo City Metropolitan Municipality; to increase the marketing of Solar Water Heaters and to further educate electricity users about the Demand Side Management. This approach will encourage electricity users to reduce their demand for electricity in order to reap the benefits of power savings and sustainability of electricity supply for the potential increase of the economy in Eastern Cape Province.
- Full Text:
- Date Issued: 2013
Retention strategies for knowledge workers at a consulting engineering firm
- Authors: Ketye, Lungelo
- Date: 2013
- Subjects: Employee retention , Employee motivation , Job satisfaction
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6247 , vital:21059
- Description: The Consulting Engineering industry plays a very critical role in the construction industry. Its primary role is to plan and design projects before they go on to the construction phase. During the construction phase of a project, consulting engineers are responsible for supervising the works and ensuring that construction is done according to design specifications. The selected company, where this study was conducted, provides civil engineering consulting services. The main purpose of the research was to identify retention strategies that could be used by the company in order to reduce staff turnover. To achieve this objective, the researcher completed a literature study. The literature study revealed the characteristics of knowledge workers, and what makes knowledge workers wish to extend their stay with an organisation. The study examined variables that lead to staff turnover i.e. leadership and communication, organizational culture, performance management and job satisfaction. The empirical study was conducted at LK Consulting Engineers. A survey with a questionnaire was administered to all engineering practitioners who were registered with the Engineering Council of South Africa. Interviews were also conducted with three managers. The study demonstrated that leadership and communication, organisational culture, performance management and job satisfaction are important variables leading to retention of knowledge workers. The study also demonstrated that training and financial remuneration is not enough to retain knowledge workers, employees should feel valued and provided with the opportunities to make meaningful contributions to the organisation.
- Full Text:
- Date Issued: 2013
- Authors: Ketye, Lungelo
- Date: 2013
- Subjects: Employee retention , Employee motivation , Job satisfaction
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6247 , vital:21059
- Description: The Consulting Engineering industry plays a very critical role in the construction industry. Its primary role is to plan and design projects before they go on to the construction phase. During the construction phase of a project, consulting engineers are responsible for supervising the works and ensuring that construction is done according to design specifications. The selected company, where this study was conducted, provides civil engineering consulting services. The main purpose of the research was to identify retention strategies that could be used by the company in order to reduce staff turnover. To achieve this objective, the researcher completed a literature study. The literature study revealed the characteristics of knowledge workers, and what makes knowledge workers wish to extend their stay with an organisation. The study examined variables that lead to staff turnover i.e. leadership and communication, organizational culture, performance management and job satisfaction. The empirical study was conducted at LK Consulting Engineers. A survey with a questionnaire was administered to all engineering practitioners who were registered with the Engineering Council of South Africa. Interviews were also conducted with three managers. The study demonstrated that leadership and communication, organisational culture, performance management and job satisfaction are important variables leading to retention of knowledge workers. The study also demonstrated that training and financial remuneration is not enough to retain knowledge workers, employees should feel valued and provided with the opportunities to make meaningful contributions to the organisation.
- Full Text:
- Date Issued: 2013
Selected marketing communication methods influencing young adults' perceptions and buying intentions of healthy foods in South Africa
- Authors: Galloway, Kelly Lou
- Date: 2013
- Subjects: Restaurants -- Marketing , Food industry and trade -- South Africa , Fast food restaurants -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/6312 , vital:21072
- Description: For more than a decade (2001 – 2012) there has been extensive research conducted on the impact of marketing on food consumption, the promotion of healthy lifestyles and the use of media communication channels in the restaurant industry. However, no known research has focused specifically on the healthy fast-casual restaurant segment with a specific focus on media communication channels. This study attempts to address this limitation. The study deals with selected media communication channels and their influence on the healthy lifestyle perceptions and healthy lifestyle purchase intentions of young adult consumers in South Africa. The study considers the impact that a more selective choice of media communication channel can have on restaurants in the healthy fast-casual restaurant segment. Media communication channels are a vital part of a restaurant’s marketing communication program as they transmit messages between the business and its target market. In South Africa’s restaurant industry, there are numerous businesses that are conveying messages to consumers regarding their market offerings. This advertising clutter is aggravated by healthy fast-casual restaurants needing to compete against traditional fast-casual restaurants who are adding healthier items to their menus. The study’s secondary research included a literature review on marketing communication, selected media communication channels (print media, display media, broadcast media and online media) and the South African restaurant industry (with a focus on the healthy fast-casual segment). In addition, perception and purchase intention were discussed with a focus on healthy lifestyles and young adult consumers. In order to establish the influence of the selected media communication channels (print media, display media, broadcast media and online media) on young adults’ healthy lifestyle perceptions and healthy lifestyle purchase intentions an empirical investigation was also conducted. A positivistic research paradigm was used as quantitative methods were performed to identify significant relationships among the selected variables. The sample consisted of students from the Nelson Mandela Metropolitan University. A total of 440 questionnaires were distributed, with 350 usable. Therefore, a response rate of 79.55 per cent was obtained. The empirical investigation revealed that the items in the questionnaire that were used to gather information about healthy lifestyle perception and healthy lifestyle purchase intention loaded together on one factor which was renamed healthy lifestyle buying behaviour. Multiple regression analysis indicated that positive and statistically significant relationships existed between print media and healthy lifestyle buying behaviour and between online media and the healthy lifestyle buying behaviour of young adults. These relationships imply that an increased use of print media will reflect increased buying behaviour that supports healthy lifestyles amongst young adults. Similarly, the more online media is used, the more young adult buying behaviour will reflect healthier choices. This implies that restaurants in the healthy fast-casual restaurant segment can increase the demand for their market offerings and stand out amongst the advertising clutter through a more deliberate use of print media and online media. The study includes strategies that can be used to improve the use of print media and online media in order to influence the healthy lifestyle buying behaviour of young adults. Healthy lifestyle buying behaviours essentially will increase the demand for goods that support healthy lifestyles and therefore increase the demand for healthy fast-casual restaurants. The provision of healthy menu items and a more focused marketing program can be used as a strategy to attract more young adults as consumers, to grow business relationships with this target market, to enhance business performance and to create a healthier South African community.
- Full Text:
- Date Issued: 2013
- Authors: Galloway, Kelly Lou
- Date: 2013
- Subjects: Restaurants -- Marketing , Food industry and trade -- South Africa , Fast food restaurants -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/6312 , vital:21072
- Description: For more than a decade (2001 – 2012) there has been extensive research conducted on the impact of marketing on food consumption, the promotion of healthy lifestyles and the use of media communication channels in the restaurant industry. However, no known research has focused specifically on the healthy fast-casual restaurant segment with a specific focus on media communication channels. This study attempts to address this limitation. The study deals with selected media communication channels and their influence on the healthy lifestyle perceptions and healthy lifestyle purchase intentions of young adult consumers in South Africa. The study considers the impact that a more selective choice of media communication channel can have on restaurants in the healthy fast-casual restaurant segment. Media communication channels are a vital part of a restaurant’s marketing communication program as they transmit messages between the business and its target market. In South Africa’s restaurant industry, there are numerous businesses that are conveying messages to consumers regarding their market offerings. This advertising clutter is aggravated by healthy fast-casual restaurants needing to compete against traditional fast-casual restaurants who are adding healthier items to their menus. The study’s secondary research included a literature review on marketing communication, selected media communication channels (print media, display media, broadcast media and online media) and the South African restaurant industry (with a focus on the healthy fast-casual segment). In addition, perception and purchase intention were discussed with a focus on healthy lifestyles and young adult consumers. In order to establish the influence of the selected media communication channels (print media, display media, broadcast media and online media) on young adults’ healthy lifestyle perceptions and healthy lifestyle purchase intentions an empirical investigation was also conducted. A positivistic research paradigm was used as quantitative methods were performed to identify significant relationships among the selected variables. The sample consisted of students from the Nelson Mandela Metropolitan University. A total of 440 questionnaires were distributed, with 350 usable. Therefore, a response rate of 79.55 per cent was obtained. The empirical investigation revealed that the items in the questionnaire that were used to gather information about healthy lifestyle perception and healthy lifestyle purchase intention loaded together on one factor which was renamed healthy lifestyle buying behaviour. Multiple regression analysis indicated that positive and statistically significant relationships existed between print media and healthy lifestyle buying behaviour and between online media and the healthy lifestyle buying behaviour of young adults. These relationships imply that an increased use of print media will reflect increased buying behaviour that supports healthy lifestyles amongst young adults. Similarly, the more online media is used, the more young adult buying behaviour will reflect healthier choices. This implies that restaurants in the healthy fast-casual restaurant segment can increase the demand for their market offerings and stand out amongst the advertising clutter through a more deliberate use of print media and online media. The study includes strategies that can be used to improve the use of print media and online media in order to influence the healthy lifestyle buying behaviour of young adults. Healthy lifestyle buying behaviours essentially will increase the demand for goods that support healthy lifestyles and therefore increase the demand for healthy fast-casual restaurants. The provision of healthy menu items and a more focused marketing program can be used as a strategy to attract more young adults as consumers, to grow business relationships with this target market, to enhance business performance and to create a healthier South African community.
- Full Text:
- Date Issued: 2013
Service delivery protests as a catalyst for development: the case of Ethekwini municipality
- Authors: Shezi, Lindelani
- Date: 2013
- Subjects: Protest movements -- South Africa , Municipal services -- South Africa -- Case studies , Local government -- services -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9236 , http://hdl.handle.net/10948/d1021095
- Description: Many have described South Africa as a protest-rich nation. Some have defended this high level of protest as an indication that this country has a functional democracy where peoples’ right to raise their dissatisfaction with government through protesting is protected. These protests take different forms, with some displaying signs of criminality where protesters vandalise private and public property, while others proceed peacefully. This project examines and interprets the dynamics and circumstances surrounding these events and processes through empirical research, and explores their relationship to development. This dissertation attempts to establish what motivates people to engage in these protests, to assess the impact and consequences of protests in South African local communities, and to assess whether the different forms of protest were effective in compelling government to address protesters' developmental demands. The research undertaken was of a qualitative nature, and the researcher sourced the information from community members and community leaders. As the process of collecting empirical data unfolded, it became clear that the Marianridge and Umlazi Z Section case studies presented in this dissertation indicated that developmental local government without public participation is ineffective.
- Full Text:
- Date Issued: 2013
- Authors: Shezi, Lindelani
- Date: 2013
- Subjects: Protest movements -- South Africa , Municipal services -- South Africa -- Case studies , Local government -- services -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9236 , http://hdl.handle.net/10948/d1021095
- Description: Many have described South Africa as a protest-rich nation. Some have defended this high level of protest as an indication that this country has a functional democracy where peoples’ right to raise their dissatisfaction with government through protesting is protected. These protests take different forms, with some displaying signs of criminality where protesters vandalise private and public property, while others proceed peacefully. This project examines and interprets the dynamics and circumstances surrounding these events and processes through empirical research, and explores their relationship to development. This dissertation attempts to establish what motivates people to engage in these protests, to assess the impact and consequences of protests in South African local communities, and to assess whether the different forms of protest were effective in compelling government to address protesters' developmental demands. The research undertaken was of a qualitative nature, and the researcher sourced the information from community members and community leaders. As the process of collecting empirical data unfolded, it became clear that the Marianridge and Umlazi Z Section case studies presented in this dissertation indicated that developmental local government without public participation is ineffective.
- Full Text:
- Date Issued: 2013
Service delivery, the state and NGO's: the case of Peddie extension, Eastern Cape
- Authors: Ngcayi, Qaqambile Quintin
- Date: 2013
- Subjects: Municipal services- Eastern Cape - Peddie , Local government - Eastern Cape- Peddie
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9177 , http://hdl.handle.net/10948/d1020135
- Description: This study intends to assess the roles of the State and non-governmental organisation in community development with regard to housing provision. Peddie Extension in Ngqushwa Municipality was chosen and used as an area of study. The study is based on the assumption that the State has not been performing or has performed poorly in its role as provider of houses in the rural areas of Ngqushwa Local Municipality in Peddie Extension. The study comprises of five chapters. The study was designed to assess whether the community members from the Peddie Extension are satisfied with the housing delivery process and how they have benefitted from the process. Additionally, it was designed to understand, and analyse the roles played by the State and non-governmental organisations in housing delivery for the poor people in rural Peddie Extension. The study tried to review the available literature regarding the role of State and non-governmental organisations (NGOs) in community development in an effort to have a broader understanding of their role in housing delivery in the rural area in Peddie Extension. This study adopted a qualitative approach and took the form of exploratory research. The researcher selected purposively the participants for interviews namely, residents of Peddie Extension in the Ngqushwa Municipality, a Municipality official and non-governmental organisation (NGO) official. The research methodology and the interpretation of the research findings are described. The research findings of the qualitative research were analysed and reported on. Finally, plenty of conclusions that were arrived at during the study, followed by specific recommendations were made.
- Full Text:
- Date Issued: 2013
- Authors: Ngcayi, Qaqambile Quintin
- Date: 2013
- Subjects: Municipal services- Eastern Cape - Peddie , Local government - Eastern Cape- Peddie
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9177 , http://hdl.handle.net/10948/d1020135
- Description: This study intends to assess the roles of the State and non-governmental organisation in community development with regard to housing provision. Peddie Extension in Ngqushwa Municipality was chosen and used as an area of study. The study is based on the assumption that the State has not been performing or has performed poorly in its role as provider of houses in the rural areas of Ngqushwa Local Municipality in Peddie Extension. The study comprises of five chapters. The study was designed to assess whether the community members from the Peddie Extension are satisfied with the housing delivery process and how they have benefitted from the process. Additionally, it was designed to understand, and analyse the roles played by the State and non-governmental organisations in housing delivery for the poor people in rural Peddie Extension. The study tried to review the available literature regarding the role of State and non-governmental organisations (NGOs) in community development in an effort to have a broader understanding of their role in housing delivery in the rural area in Peddie Extension. This study adopted a qualitative approach and took the form of exploratory research. The researcher selected purposively the participants for interviews namely, residents of Peddie Extension in the Ngqushwa Municipality, a Municipality official and non-governmental organisation (NGO) official. The research methodology and the interpretation of the research findings are described. The research findings of the qualitative research were analysed and reported on. Finally, plenty of conclusions that were arrived at during the study, followed by specific recommendations were made.
- Full Text:
- Date Issued: 2013
Share incentive schemes in South Africa : an analysis of company law, accounting and income tax implications
- Authors: Mentz, Melanie
- Date: 2013
- Subjects: Executives -- Salaries, etc. -- South Africa , Bonuses (Employee fringe benefits) -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:8969 , http://hdl.handle.net/10948/d1021109
- Description: In the last decade South Africa saw the introduction of s 8C into the Income Tax Act, no.58 of 1962, the introduction of IFRS 2 into the International Financial Reporting Standards and the promulgation of the 2008 Companies Act. Each of these changes is relevant to and impact on the consequences flowing from executive share incentive schemes, from the perspective of both the employer company offering the scheme and the employee participating in the scheme. The aim of this study was to analyse, from the employer company’s perspective, the implications of each discipline in isolation, as well as the interrelationship of the three disciplines. The further aims of this study were to utilise the findings from the analyses to identify where legislative amendment is required to close loopholes or ensure equitable results, to identify where the interrelationship of the three disciplines result in unintended consequences, and to provide recommendations on how to avoid these adverse consequences. The most significant findings of this study are summarised below. Due to the legal precedent created by the Supreme Court of Appeal in the Labat case, the mode of settlement – cash or equity – will be the determining factor as regards the availability of an income tax deduction in the hands of the employer company. It is submitted that legislative amendment is required to rectify this inequitable result. Where payment by the employer pursuant to a share appreciation rights scheme occurs in a year of assessment subsequent to the year of assessment in which vesting occurred, changes in the value of the underlying equity instrument from the vesting date to the payment date could result in adverse income tax consequences to the employer and/or the fiscus. To address this, it is recommended that the Income Tax Act should be amended to expressly bring cash-settled executive share incentive schemes within the scope of s 7B and to align the provisions of s 7B and 8C in order to avoid anomalies existing between these two sections in so far as the income tax consequences in the hands of the participating employees are concerned.
- Full Text:
- Date Issued: 2013
- Authors: Mentz, Melanie
- Date: 2013
- Subjects: Executives -- Salaries, etc. -- South Africa , Bonuses (Employee fringe benefits) -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:8969 , http://hdl.handle.net/10948/d1021109
- Description: In the last decade South Africa saw the introduction of s 8C into the Income Tax Act, no.58 of 1962, the introduction of IFRS 2 into the International Financial Reporting Standards and the promulgation of the 2008 Companies Act. Each of these changes is relevant to and impact on the consequences flowing from executive share incentive schemes, from the perspective of both the employer company offering the scheme and the employee participating in the scheme. The aim of this study was to analyse, from the employer company’s perspective, the implications of each discipline in isolation, as well as the interrelationship of the three disciplines. The further aims of this study were to utilise the findings from the analyses to identify where legislative amendment is required to close loopholes or ensure equitable results, to identify where the interrelationship of the three disciplines result in unintended consequences, and to provide recommendations on how to avoid these adverse consequences. The most significant findings of this study are summarised below. Due to the legal precedent created by the Supreme Court of Appeal in the Labat case, the mode of settlement – cash or equity – will be the determining factor as regards the availability of an income tax deduction in the hands of the employer company. It is submitted that legislative amendment is required to rectify this inequitable result. Where payment by the employer pursuant to a share appreciation rights scheme occurs in a year of assessment subsequent to the year of assessment in which vesting occurred, changes in the value of the underlying equity instrument from the vesting date to the payment date could result in adverse income tax consequences to the employer and/or the fiscus. To address this, it is recommended that the Income Tax Act should be amended to expressly bring cash-settled executive share incentive schemes within the scope of s 7B and to align the provisions of s 7B and 8C in order to avoid anomalies existing between these two sections in so far as the income tax consequences in the hands of the participating employees are concerned.
- Full Text:
- Date Issued: 2013
Strategic planning as a tool for investment decision-making for SMEs in Nelson Mandela Metropole
- Authors: Kikine, Bereng Nimrode
- Date: 2013
- Subjects: Small business -- Management , Strategic planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6455 , vital:21092
- Description: All around the world, SMEs are perceived as the engine room of economic growth, job creation and poverty alleviation, due to their flexibility and quick adaptability to change. It is believed that, for developing countries to address their social and economic challenges, it would be beneficial if they leverage the potential that the SME sector potentially possess. However, despite the government focus on supporting and encouraging the establishment of SMEs through the small business development programmes in order to address these social challenges, SME sector has experienced a high degree of business mortality, which impacts negatively on the ability to create sustainable employment opportunities in the long term. This view is supported by the work of (Ligthelm and Cant 2003). According to the global economic monitor (GEM), the small business mortality in South Africa is among the highest in the world. It is said that that most newly established SMEs will not survive beyond 48 months Von Broembsen, as cited in Olawale and Garwe (2010: 730). One of the reasons that lead to the high failure rate of SMEs is the lack of strategic planning and the poor allocation of resources. The literature review suggests that SMEs that embark on strategic planning are the ones that are most likely to experience sales growth, personnel growth and asset value growth, as opposed those that do not do any strategic planning at all. The primary objective of this research was to establish how a strategic planning process can be used as an investment decision-making tool for manufacturing SMEs in the Nelson Mandela Metropole. In order to address this research problem, the following sub-problems had to be solved: - What strategic planning processes do current SME managers use? - What strategic performance measurement systems do SME owner-managers currently use? - What capital budgeting techniques are currently being used by SME’s in the region? - How do SME owner-managers evaluate the risk of the projects at hand? The research design was methodological triangulation in nature, that is, using both qualitative and quantitative methodologies, though a quantitative paradigm was more dominant that the qualitative paradigm. A questionnaire was designed as a primary source of data collection from a selected sample group. The empirical study revealed that there is some level of strategic planning amongst SMEs, however, it is mostly informal and unstructured. It also emerged that strategic planning can be used as more than just a performance measurement tool, it can contribute more effectively to strategic alignment, organisational learning and diffusion of knowledge throughout the organisation. The empirical study also suggests that SMEs understand that capital budgeting is critical for the success of the organisations. However, very few SMEs have a formal capital budgeting process. It also became evident that most SMEs are still relying on the traditional capital budgeting techniques; that is, ‘gut feel’ and the payback methods of evaluating projects. The empirical study suggests that the largest group of SMEs rely on break-even analysis and scenario planning as the major indicators of the impact the projects will or may have on the organisation. The recommendations have thus been made to address the challenges facing SMEs with regard to strategic planning, strategic performance measurement, capital budgeting and project risk evaluation.
- Full Text:
- Date Issued: 2013
- Authors: Kikine, Bereng Nimrode
- Date: 2013
- Subjects: Small business -- Management , Strategic planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6455 , vital:21092
- Description: All around the world, SMEs are perceived as the engine room of economic growth, job creation and poverty alleviation, due to their flexibility and quick adaptability to change. It is believed that, for developing countries to address their social and economic challenges, it would be beneficial if they leverage the potential that the SME sector potentially possess. However, despite the government focus on supporting and encouraging the establishment of SMEs through the small business development programmes in order to address these social challenges, SME sector has experienced a high degree of business mortality, which impacts negatively on the ability to create sustainable employment opportunities in the long term. This view is supported by the work of (Ligthelm and Cant 2003). According to the global economic monitor (GEM), the small business mortality in South Africa is among the highest in the world. It is said that that most newly established SMEs will not survive beyond 48 months Von Broembsen, as cited in Olawale and Garwe (2010: 730). One of the reasons that lead to the high failure rate of SMEs is the lack of strategic planning and the poor allocation of resources. The literature review suggests that SMEs that embark on strategic planning are the ones that are most likely to experience sales growth, personnel growth and asset value growth, as opposed those that do not do any strategic planning at all. The primary objective of this research was to establish how a strategic planning process can be used as an investment decision-making tool for manufacturing SMEs in the Nelson Mandela Metropole. In order to address this research problem, the following sub-problems had to be solved: - What strategic planning processes do current SME managers use? - What strategic performance measurement systems do SME owner-managers currently use? - What capital budgeting techniques are currently being used by SME’s in the region? - How do SME owner-managers evaluate the risk of the projects at hand? The research design was methodological triangulation in nature, that is, using both qualitative and quantitative methodologies, though a quantitative paradigm was more dominant that the qualitative paradigm. A questionnaire was designed as a primary source of data collection from a selected sample group. The empirical study revealed that there is some level of strategic planning amongst SMEs, however, it is mostly informal and unstructured. It also emerged that strategic planning can be used as more than just a performance measurement tool, it can contribute more effectively to strategic alignment, organisational learning and diffusion of knowledge throughout the organisation. The empirical study also suggests that SMEs understand that capital budgeting is critical for the success of the organisations. However, very few SMEs have a formal capital budgeting process. It also became evident that most SMEs are still relying on the traditional capital budgeting techniques; that is, ‘gut feel’ and the payback methods of evaluating projects. The empirical study suggests that the largest group of SMEs rely on break-even analysis and scenario planning as the major indicators of the impact the projects will or may have on the organisation. The recommendations have thus been made to address the challenges facing SMEs with regard to strategic planning, strategic performance measurement, capital budgeting and project risk evaluation.
- Full Text:
- Date Issued: 2013
Strategic planning as a tool for investment decision-making for SMEs in Nelson Mandela Metropole
- Authors: Kikine, Bereng Nimrode
- Date: 2013
- Subjects: Small business -- Management , Strategic planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6465 , vital:21094
- Description: All around the world, SMEs are perceived as the engine room of economic growth, job creation and poverty alleviation, due to their flexibility and quick adaptability to change. It is believed that, for developing countries to address their social and economic challenges, it would be beneficial if they leverage the potential that the SME sector potentially possess. However, despite the government focus on supporting and encouraging the establishment of SMEs through the small business development programmes in order to address these social challenges, SME sector has experienced a high degree of business mortality, which impacts negatively on the ability to create sustainable employment opportunities in the long term. This view is supported by the work of (Ligthelm and Cant 2003). According to the global economic monitor (GEM), the small business mortality in South Africa is among the highest in the world. It is said that that most newly established SMEs will not survive beyond 48 months Von Broembsen, as cited in Olawale and Garwe (2010: 730). One of the reasons that lead to the high failure rate of SMEs is the lack of strategic planning and the poor allocation of resources. The literature review suggests that SMEs that embark on strategic planning are the ones that are most likely to experience sales growth, personnel growth and asset value growth, as opposed those that do not do any strategic planning at all. The primary objective of this research was to establish how a strategic planning process can be used as an investment decision-making tool for manufacturing SMEs in the Nelson Mandela Metropole. In order to address this research problem, the following sub-problems had to be solved: What strategic planning processes do current SME managers use?; What strategic performance measurement systems do SME owner-managers currently use?; What capital budgeting techniques are currently being used by SME’s in the region?; How do SME owner-managers evaluate the risk of the projects at hand?. The research design was methodological triangulation in nature, that is, using both qualitative and quantitative methodologies, though a quantitative paradigm was more dominant that the qualitative paradigm. A questionnaire was designed as a primary source of data collection from a selected sample group. The empirical study revealed that there is some level of strategic planning amongst SMEs, however, it is mostly informal and unstructured. It also emerged that strategic planning can be used as more than just a performance measurement tool, it can contribute more effectively to strategic alignment, organisational learning and diffusion of knowledge throughout the organisation. The empirical study also suggests that SMEs understand that capital budgeting is critical for the success of the organisations. However, very few SMEs have a formal capital budgeting process. It also became evident that most SMEs are still relying on the traditional capital budgeting techniques; that is, ‘gut feel’ and the payback methods of evaluating projects. The empirical study suggests that the largest group of SMEs rely on break-even analysis and scenario planning as the major indicators of the impact the projects will or may have on the organisation. The recommendations have thus been made to address the challenges facing SMEs with regard to strategic planning, strategic performance measurement, capital budgeting and project risk evaluation.
- Full Text:
- Date Issued: 2013
- Authors: Kikine, Bereng Nimrode
- Date: 2013
- Subjects: Small business -- Management , Strategic planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/6465 , vital:21094
- Description: All around the world, SMEs are perceived as the engine room of economic growth, job creation and poverty alleviation, due to their flexibility and quick adaptability to change. It is believed that, for developing countries to address their social and economic challenges, it would be beneficial if they leverage the potential that the SME sector potentially possess. However, despite the government focus on supporting and encouraging the establishment of SMEs through the small business development programmes in order to address these social challenges, SME sector has experienced a high degree of business mortality, which impacts negatively on the ability to create sustainable employment opportunities in the long term. This view is supported by the work of (Ligthelm and Cant 2003). According to the global economic monitor (GEM), the small business mortality in South Africa is among the highest in the world. It is said that that most newly established SMEs will not survive beyond 48 months Von Broembsen, as cited in Olawale and Garwe (2010: 730). One of the reasons that lead to the high failure rate of SMEs is the lack of strategic planning and the poor allocation of resources. The literature review suggests that SMEs that embark on strategic planning are the ones that are most likely to experience sales growth, personnel growth and asset value growth, as opposed those that do not do any strategic planning at all. The primary objective of this research was to establish how a strategic planning process can be used as an investment decision-making tool for manufacturing SMEs in the Nelson Mandela Metropole. In order to address this research problem, the following sub-problems had to be solved: What strategic planning processes do current SME managers use?; What strategic performance measurement systems do SME owner-managers currently use?; What capital budgeting techniques are currently being used by SME’s in the region?; How do SME owner-managers evaluate the risk of the projects at hand?. The research design was methodological triangulation in nature, that is, using both qualitative and quantitative methodologies, though a quantitative paradigm was more dominant that the qualitative paradigm. A questionnaire was designed as a primary source of data collection from a selected sample group. The empirical study revealed that there is some level of strategic planning amongst SMEs, however, it is mostly informal and unstructured. It also emerged that strategic planning can be used as more than just a performance measurement tool, it can contribute more effectively to strategic alignment, organisational learning and diffusion of knowledge throughout the organisation. The empirical study also suggests that SMEs understand that capital budgeting is critical for the success of the organisations. However, very few SMEs have a formal capital budgeting process. It also became evident that most SMEs are still relying on the traditional capital budgeting techniques; that is, ‘gut feel’ and the payback methods of evaluating projects. The empirical study suggests that the largest group of SMEs rely on break-even analysis and scenario planning as the major indicators of the impact the projects will or may have on the organisation. The recommendations have thus been made to address the challenges facing SMEs with regard to strategic planning, strategic performance measurement, capital budgeting and project risk evaluation.
- Full Text:
- Date Issued: 2013
Strategies and approaches that sustain community health committees in Nelson Mandela Bay Health District
- Authors: Shugu, Yolisa
- Date: 2013
- Subjects: Community health services , Community health services -- South Africa -- Nelson Mandela Bay Municipality -- Citizen participation , Public health -- South Africa -- Nelson Mandela Bay Municipality -- Citizen participation
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8905 , http://hdl.handle.net/10948/d1021003
- Description: Primary health care has been the cornerstone of South Africa's health policies since its transition to democracy in 1994. In order to optimise the effectiveness of primary health care, the South African government introduced community health committees hich were intended to facilitate primary health care at the grassroots level through community participation. As statutory bodies outlined in the National Health Act, 61 of 2003, and in provincial legislation, Community Health Committees were to be the liaison between communities and government and assist government in improving health services in communities. Since being re-established in 2010, Community Health Committees in the Nelson Mandela Bay Health District, Eastern Cape Province, South Africa have sought to fulfil this role and have remained sustainable. This research was aimed at investigating the strategies and approaches which sustain Community Health Committees in Nelson Mandela Bay Health District. It focused on eliciting information regarding the factors that sustain Community Health Committees, factors that threaten their sustainability and factors that motivate continued membership in Community Health Committees. Qualitative research methods of key informant interviews, observations and focus groups were used and analysed to identify these factors. The findings indicated that Community Health Committees struggle to remain sustainable because of various threats to their functioning. The major threat identified was the disengagement of the Department of Health in the operations of the Community Health Committees. The Department of Health was not visible; rather it was passive and unresponsive to the reports submitted by Community Health Committees on behalf of their communities and provided no re-imbursement for administration costs. Despite threats to sustainability, these Community Health Committees had commitment, passion and drive to assist with the health improvement of their communities in partnership with health facilities in their communities. Good interpersonal relationships in the Community Health Committees, good professional relationships with the health facility staff and the liaising role played by health facility management are some of the factors that contributed to sustainability. Recommendations were made at the end of the study that may assist the Nelson Mandela Bay Health District and the Department of Health to create a working environment that will be conducive to the sustainability of Community health Committees.
- Full Text:
- Date Issued: 2013
- Authors: Shugu, Yolisa
- Date: 2013
- Subjects: Community health services , Community health services -- South Africa -- Nelson Mandela Bay Municipality -- Citizen participation , Public health -- South Africa -- Nelson Mandela Bay Municipality -- Citizen participation
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8905 , http://hdl.handle.net/10948/d1021003
- Description: Primary health care has been the cornerstone of South Africa's health policies since its transition to democracy in 1994. In order to optimise the effectiveness of primary health care, the South African government introduced community health committees hich were intended to facilitate primary health care at the grassroots level through community participation. As statutory bodies outlined in the National Health Act, 61 of 2003, and in provincial legislation, Community Health Committees were to be the liaison between communities and government and assist government in improving health services in communities. Since being re-established in 2010, Community Health Committees in the Nelson Mandela Bay Health District, Eastern Cape Province, South Africa have sought to fulfil this role and have remained sustainable. This research was aimed at investigating the strategies and approaches which sustain Community Health Committees in Nelson Mandela Bay Health District. It focused on eliciting information regarding the factors that sustain Community Health Committees, factors that threaten their sustainability and factors that motivate continued membership in Community Health Committees. Qualitative research methods of key informant interviews, observations and focus groups were used and analysed to identify these factors. The findings indicated that Community Health Committees struggle to remain sustainable because of various threats to their functioning. The major threat identified was the disengagement of the Department of Health in the operations of the Community Health Committees. The Department of Health was not visible; rather it was passive and unresponsive to the reports submitted by Community Health Committees on behalf of their communities and provided no re-imbursement for administration costs. Despite threats to sustainability, these Community Health Committees had commitment, passion and drive to assist with the health improvement of their communities in partnership with health facilities in their communities. Good interpersonal relationships in the Community Health Committees, good professional relationships with the health facility staff and the liaising role played by health facility management are some of the factors that contributed to sustainability. Recommendations were made at the end of the study that may assist the Nelson Mandela Bay Health District and the Department of Health to create a working environment that will be conducive to the sustainability of Community health Committees.
- Full Text:
- Date Issued: 2013
Strategies for obtaining buy-in during transformation
- Authors: Tsotsi, Siyabulela
- Date: 2013
- Subjects: Organizational change -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9314 , http://hdl.handle.net/10948/d1019946
- Description: Change is inevitable due to organisations operating in a constantly changing environment marked by change and discontinuation. A major challenge for organisations is to obtain buy-in from employees. People generally resist change due to their past experiences of change which are often disjointed, posted with job losses, longer working hours, higher and cumulative stress levels, unethical practices and corporate failures. Perceptions of fairness, trust, and the magnitude to which the change has been conveyed, have been noted as some of the reasons why people resist organisational change. Essentially, people resist change when they think it will cause them to lose something of value to them. It is therefore important for organisations to have well-planned change programmes that make provision for creating buy-in. The purpose of this study was to investigate strategies that organisations can use to foster buy-in. For successful change, it is imperative that change agents find ways to empower employees in the process. Communication, and especially the articulation of the vision, plays a crucial role in creating buy-in. Leadership, the working environment, rewards and recognition interdependently contribute to fostering buy-in behaviours. The empirical study was conducted at the Port Elizabeth plant of Kraftfoods, a confectionery company. In 2010, Kraftfoods acquired Cadbury. This acquisition implied new management, production and process structures and procedures, as well as a restructuring of the employee complement in 2011. The empirical study was both qualitative and quantitative. Interviews were conducted with employees from the shop floor, as well as representatives from the trade union, a representative from human resources and a project manager responsible for transformation, to obtain more organisation-specific information about the transformation and the strategies which were used to create buy-in. For the empirical study, a survey with a questionnaire as the basic data collection tool was used. The survey was administered to 101 employees. The results revealed that the way the vision of the change is articulated and the empowerment of employees are main determinants of buy-in behaviour. It was therefore recommended that management should spend an equal amount of time selling the change as they spend planning the change program. Also management need to allow for more involvement in the design and even implimentation of the change program by change recipients.
- Full Text:
- Date Issued: 2013
- Authors: Tsotsi, Siyabulela
- Date: 2013
- Subjects: Organizational change -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:9314 , http://hdl.handle.net/10948/d1019946
- Description: Change is inevitable due to organisations operating in a constantly changing environment marked by change and discontinuation. A major challenge for organisations is to obtain buy-in from employees. People generally resist change due to their past experiences of change which are often disjointed, posted with job losses, longer working hours, higher and cumulative stress levels, unethical practices and corporate failures. Perceptions of fairness, trust, and the magnitude to which the change has been conveyed, have been noted as some of the reasons why people resist organisational change. Essentially, people resist change when they think it will cause them to lose something of value to them. It is therefore important for organisations to have well-planned change programmes that make provision for creating buy-in. The purpose of this study was to investigate strategies that organisations can use to foster buy-in. For successful change, it is imperative that change agents find ways to empower employees in the process. Communication, and especially the articulation of the vision, plays a crucial role in creating buy-in. Leadership, the working environment, rewards and recognition interdependently contribute to fostering buy-in behaviours. The empirical study was conducted at the Port Elizabeth plant of Kraftfoods, a confectionery company. In 2010, Kraftfoods acquired Cadbury. This acquisition implied new management, production and process structures and procedures, as well as a restructuring of the employee complement in 2011. The empirical study was both qualitative and quantitative. Interviews were conducted with employees from the shop floor, as well as representatives from the trade union, a representative from human resources and a project manager responsible for transformation, to obtain more organisation-specific information about the transformation and the strategies which were used to create buy-in. For the empirical study, a survey with a questionnaire as the basic data collection tool was used. The survey was administered to 101 employees. The results revealed that the way the vision of the change is articulated and the empowerment of employees are main determinants of buy-in behaviour. It was therefore recommended that management should spend an equal amount of time selling the change as they spend planning the change program. Also management need to allow for more involvement in the design and even implimentation of the change program by change recipients.
- Full Text:
- Date Issued: 2013