The impact of land and agrarian reforms on poverty alleviation: lessons from the Jay Dee Rovon workers trust and Mon Desire in Joubertina, Eastern Cape-South Africa
- Authors: Mqikela, Ntombozuko
- Date: 2014
- Subjects: Land reform -- South Africa -- Eastern Cape , Agricultural extension work -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc Agric (Agricultural Economics)
- Identifier: vital:11207 , http://hdl.handle.net/10353/d1016070 , Land reform -- South Africa -- Eastern Cape , Agricultural extension work -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Description: The broad objective of the study is to investigate the impact of Land and Agrarian reforms on poverty alleviation in Joubertina. Purposive sampling method (non-probability sampling) was carried out mainly on two groups of people, land reform beneficiary in Jay Dee Rovon and non-beneficiary in Mon Desire. Moreover, the stratified random sampling method was also applied in Jay Dee Rovon to choose a sample of 60 households from 129 land reform beneficiaries in Jay Dee Rovon and simple random sample of 60 applied to Mon Desire household subsistence. Binary Logistic Regression model was used to test factors that influenced beneficiary on level of production. Results indicated that age and farming experience were significant variables. Age had a negative coefficient value, meaning an increase in age was less likely to cause beneficiary to produce at commercial level. Descriptive statistics revealed that farming activities in the study areas seems to be performed mostly by relatively medium age people followed by younger people and lastly by the older people. Moreover, farming experience with positive coefficient revealed that it is highly likely to influence the beneficiary to produce at commercial for marketing. The older the farmer the more the experience s/he had in farming activities. However, descriptive revealed, medium and young age people with little knowledge tend to be more active than older people on farming activities but on the other hand they are more capable of carrying out physical activities. The results revealed that land reform beneficiaries likely to influence the level of production for marketing while non-beneficiaries produce for home consumption and little for sale in local market. An improvement on yield results an increase on income and thus leading to a change in ownership of household’s durable assets. An increase in yield also indirectly results employment recreation, increasing real wage and improve farm income thus leading to poverty reduction in JDR as compare to MD. The study recommends that the government should also assist non-beneficiaries in MD with agricultural infrastructure to improve their level of production and food security at household level.
- Full Text:
- Date Issued: 2014
- Authors: Mqikela, Ntombozuko
- Date: 2014
- Subjects: Land reform -- South Africa -- Eastern Cape , Agricultural extension work -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc Agric (Agricultural Economics)
- Identifier: vital:11207 , http://hdl.handle.net/10353/d1016070 , Land reform -- South Africa -- Eastern Cape , Agricultural extension work -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape
- Description: The broad objective of the study is to investigate the impact of Land and Agrarian reforms on poverty alleviation in Joubertina. Purposive sampling method (non-probability sampling) was carried out mainly on two groups of people, land reform beneficiary in Jay Dee Rovon and non-beneficiary in Mon Desire. Moreover, the stratified random sampling method was also applied in Jay Dee Rovon to choose a sample of 60 households from 129 land reform beneficiaries in Jay Dee Rovon and simple random sample of 60 applied to Mon Desire household subsistence. Binary Logistic Regression model was used to test factors that influenced beneficiary on level of production. Results indicated that age and farming experience were significant variables. Age had a negative coefficient value, meaning an increase in age was less likely to cause beneficiary to produce at commercial level. Descriptive statistics revealed that farming activities in the study areas seems to be performed mostly by relatively medium age people followed by younger people and lastly by the older people. Moreover, farming experience with positive coefficient revealed that it is highly likely to influence the beneficiary to produce at commercial for marketing. The older the farmer the more the experience s/he had in farming activities. However, descriptive revealed, medium and young age people with little knowledge tend to be more active than older people on farming activities but on the other hand they are more capable of carrying out physical activities. The results revealed that land reform beneficiaries likely to influence the level of production for marketing while non-beneficiaries produce for home consumption and little for sale in local market. An improvement on yield results an increase on income and thus leading to a change in ownership of household’s durable assets. An increase in yield also indirectly results employment recreation, increasing real wage and improve farm income thus leading to poverty reduction in JDR as compare to MD. The study recommends that the government should also assist non-beneficiaries in MD with agricultural infrastructure to improve their level of production and food security at household level.
- Full Text:
- Date Issued: 2014
The role of co-operatives in the socio-economic developmet of Dutywa villages
- Authors: Mqingwana, Cwaka Batandwa
- Date: 2010
- Subjects: Rural development , Sustainable development
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9069 , http://hdl.handle.net/10948/1306 , Rural development , Sustainable development
- Description: The purpose of the study was to investigate how the co-operatives can be used to uplift the standard of living in the rural, with specific reference to Dutywa villages of Ngcingwane, Mangati and Mbewuleni. In other words is ‘how do we make co-operatives work’. The overall purpose of the study was to investigate whether co-operatives have contributed to positive change in the socio-economic conditions in the three villages of Dutywa. The research further analyzes the performance of the co-operatives in terms of their leadership and management structures. The research was also to find out what the challenges are and what are the gaps associated with the performance of the co-operatives. The research was also to look at how the support from different government departments and other government agencies are used to enhance the co-operatives governance. Lastly, the research was to find the best model for co-operative development and what needs to be done to enhance the capacity of the co-operatives. In the study that was carried out, four different approaches were used. The research was based on action research which involved a range of instruments like questionnaires, focus group interviews, conversation and observation. Both comparative and qualitative research frameworks were used for different purposes and at different times. Comparative approach is used when the three co-operatives are compared to each other. Differences on governance and administrative issues on governance such as capital, market and the impact thereafter is reported on. The research assumption was that co-operative development is a viable tool for economic development of the rural areas. This can help many South Africans and many communities come out of poverty. However, there are 6 limitations that are caused by the inability of government to co-ordinate co-operative development. Despite the role that co-operatives play in South Africa, co-operatives still experience a number of challenges. These challenges are, amongst others, lack of access to finance, lack of access to market, lack of business skills, lack of infrastructural facilities and lack of knowledge about the co-operative. In view of the challenges facing the co-operatives, the government instituted a number of state departments and parastatals for funding and other necessary support. These are DTI, DEDEA (in the Eastern Cape), ECDC, SEDA, Department of Labour and municipalities. The objectives of these support institutions are to provide necessary support needed by co-operatives and to ensure that co-operative development is sustainable. The findings of this study suggest that co-operatives play a vital role in the socio-economic development of the rural villages. Co-operatives create self-employment and sometimes employment through temporary employment offered; provide space and time for socialization and lastly co-operative members are sometimes through their produce able to provide basic foodstuffs to the family. In view of the socio-economic benefits of the co-operatives in rural villages of Dutywa, it is highly recommended that various support programmes that are already there within the departments should be enhanced. Assistance to co-operatives should not only be limited to government funding for co-operatives but more concentration should be on finding market for their products.
- Full Text:
- Date Issued: 2010
- Authors: Mqingwana, Cwaka Batandwa
- Date: 2010
- Subjects: Rural development , Sustainable development
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9069 , http://hdl.handle.net/10948/1306 , Rural development , Sustainable development
- Description: The purpose of the study was to investigate how the co-operatives can be used to uplift the standard of living in the rural, with specific reference to Dutywa villages of Ngcingwane, Mangati and Mbewuleni. In other words is ‘how do we make co-operatives work’. The overall purpose of the study was to investigate whether co-operatives have contributed to positive change in the socio-economic conditions in the three villages of Dutywa. The research further analyzes the performance of the co-operatives in terms of their leadership and management structures. The research was also to find out what the challenges are and what are the gaps associated with the performance of the co-operatives. The research was also to look at how the support from different government departments and other government agencies are used to enhance the co-operatives governance. Lastly, the research was to find the best model for co-operative development and what needs to be done to enhance the capacity of the co-operatives. In the study that was carried out, four different approaches were used. The research was based on action research which involved a range of instruments like questionnaires, focus group interviews, conversation and observation. Both comparative and qualitative research frameworks were used for different purposes and at different times. Comparative approach is used when the three co-operatives are compared to each other. Differences on governance and administrative issues on governance such as capital, market and the impact thereafter is reported on. The research assumption was that co-operative development is a viable tool for economic development of the rural areas. This can help many South Africans and many communities come out of poverty. However, there are 6 limitations that are caused by the inability of government to co-ordinate co-operative development. Despite the role that co-operatives play in South Africa, co-operatives still experience a number of challenges. These challenges are, amongst others, lack of access to finance, lack of access to market, lack of business skills, lack of infrastructural facilities and lack of knowledge about the co-operative. In view of the challenges facing the co-operatives, the government instituted a number of state departments and parastatals for funding and other necessary support. These are DTI, DEDEA (in the Eastern Cape), ECDC, SEDA, Department of Labour and municipalities. The objectives of these support institutions are to provide necessary support needed by co-operatives and to ensure that co-operative development is sustainable. The findings of this study suggest that co-operatives play a vital role in the socio-economic development of the rural villages. Co-operatives create self-employment and sometimes employment through temporary employment offered; provide space and time for socialization and lastly co-operative members are sometimes through their produce able to provide basic foodstuffs to the family. In view of the socio-economic benefits of the co-operatives in rural villages of Dutywa, it is highly recommended that various support programmes that are already there within the departments should be enhanced. Assistance to co-operatives should not only be limited to government funding for co-operatives but more concentration should be on finding market for their products.
- Full Text:
- Date Issued: 2010
An assessment of the implementation of employment equity: Department of Transport in the province of the Eastern Cape
- Authors: Mqingwana, Phelo Zolisa
- Date: 2015
- Subjects: Discrimination in employment -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/11335 , vital:26912
- Description: During the apartheid era black people were systematically excluded from all positions of influence in the state and civil society. The majority of senior posts in government were held by whites, in particular, white males. Women and people with disabilities were similarly disadvantaged and marginalised, particularly those from black communities. With the new post-apartheid dispensation, the democratic government took a conscious decision to change that situation. It is against this background that that the Employment Equity Act (EEA) was introduced in 1998. The two main aims of the Act are: to achieve employment equity by promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination; and to implement the affirmative action measures, to redress the disadvantages in employment experienced by designated groups in order to ensure their equitable representation in all occupational categories and levels in the workforce. The implement of EEA in the Eastern Cape Department of Transport (ECDOT) has so far not been very successful as the Department still has not managed to meet the set targets. According to their Employment Equity Plan (EEP), the senior management level (SMS) is still dominated by males. Although the situation is slightly better at the middle management level, it is still far from being ideal. The lower ranks are dominated by females. With regard to people with disabilities (PWDs) the Department is still far from meeting their 2% target. The purpose of this research was to determine if the ECDOT has been able to implement the dictates of the EEA. It aims to look at ways in which the EEA can best be implemented in order to ensure that the desired results are achieved. This study was prompted by the fact that the ECDOT has not managed to reach the EEA targets in hiring people with disabilities (PDWs) and elevating women to senior positions. The study explored the views of the employees of the Department regarding the implementation of EE. It was conducted using the quantitative approach. 90 employees were asked to respond to a structured questionnaire designed by the researcher. The findings of the study indicate that although in some areas the Department has been able to successfully implement EE, issues of racial equity, diversity, infrastructure conducive for people with disabilities, recruitment practices, and management commitment still need to be improved on. The study recommends, amongst others, that managers should provide leadership in the implementation process, more recruitment sources should be explored, suitable infrastructure must be provided, diversity issues must be addressed through workshops and training sessions, employee participation needs to be ensured, and that feedback must always be provided to EE beneficiaries in order to keep make sure they remain within the organisation and continue to improve.
- Full Text:
- Date Issued: 2015
- Authors: Mqingwana, Phelo Zolisa
- Date: 2015
- Subjects: Discrimination in employment -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/11335 , vital:26912
- Description: During the apartheid era black people were systematically excluded from all positions of influence in the state and civil society. The majority of senior posts in government were held by whites, in particular, white males. Women and people with disabilities were similarly disadvantaged and marginalised, particularly those from black communities. With the new post-apartheid dispensation, the democratic government took a conscious decision to change that situation. It is against this background that that the Employment Equity Act (EEA) was introduced in 1998. The two main aims of the Act are: to achieve employment equity by promoting equal opportunity and fair treatment in employment through the elimination of unfair discrimination; and to implement the affirmative action measures, to redress the disadvantages in employment experienced by designated groups in order to ensure their equitable representation in all occupational categories and levels in the workforce. The implement of EEA in the Eastern Cape Department of Transport (ECDOT) has so far not been very successful as the Department still has not managed to meet the set targets. According to their Employment Equity Plan (EEP), the senior management level (SMS) is still dominated by males. Although the situation is slightly better at the middle management level, it is still far from being ideal. The lower ranks are dominated by females. With regard to people with disabilities (PWDs) the Department is still far from meeting their 2% target. The purpose of this research was to determine if the ECDOT has been able to implement the dictates of the EEA. It aims to look at ways in which the EEA can best be implemented in order to ensure that the desired results are achieved. This study was prompted by the fact that the ECDOT has not managed to reach the EEA targets in hiring people with disabilities (PDWs) and elevating women to senior positions. The study explored the views of the employees of the Department regarding the implementation of EE. It was conducted using the quantitative approach. 90 employees were asked to respond to a structured questionnaire designed by the researcher. The findings of the study indicate that although in some areas the Department has been able to successfully implement EE, issues of racial equity, diversity, infrastructure conducive for people with disabilities, recruitment practices, and management commitment still need to be improved on. The study recommends, amongst others, that managers should provide leadership in the implementation process, more recruitment sources should be explored, suitable infrastructure must be provided, diversity issues must be addressed through workshops and training sessions, employee participation needs to be ensured, and that feedback must always be provided to EE beneficiaries in order to keep make sure they remain within the organisation and continue to improve.
- Full Text:
- Date Issued: 2015
The quality of higher education and its influence on graduate employability and employer perception
- Authors: Mqingwana, Siviwe Nokulinda
- Date: 2022-04-06
- Subjects: Employability , Career education , Education, Higher Aims and objectives , College graduates Employment , Universities and colleges Ratings and rankings , Labor supply Effect of education on , College graduates Vocational guidance
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/284526 , vital:56071
- Description: This study examined the quality of higher education and its influence on graduate employability and employer perception. Through determining the factors influencing graduates’ employment by employers and also the elements that induce employers in employing graduates, this was achieved. This research is rooted in a positivist perspective determining the relationship between graduate employability and a universities’ status. The main goal of this research was to examine to what extent employers are influenced by a higher education institution's perceived reputation when employing graduates. The linear regression model was used to predict the relationship between graduate employability (dependent variable) and the perceived reputation of the university by employers and citations of the university. This was achieved using quantitative methods. The quantitative database that this research relied on is Quacquarelli Symonds (QS) world university ranking. This research made use of descriptive data analysis as well as linear regression. The data set analysis showed citations of the institution had a significant negative relationship with the rate of employability (although this was a relatively weak relationship). The reputation of the institution and the number of international students enrolled do not affect the rate of employability. The analysed data set also showed that the number of citations of a university had a significant impact on the rate of employability at the 10% significance level. As such, higher education institutions need to consider including current market demand into their offerings to improve their graduate’s employability. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2022
- Full Text:
- Date Issued: 2022-04-06
- Authors: Mqingwana, Siviwe Nokulinda
- Date: 2022-04-06
- Subjects: Employability , Career education , Education, Higher Aims and objectives , College graduates Employment , Universities and colleges Ratings and rankings , Labor supply Effect of education on , College graduates Vocational guidance
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/284526 , vital:56071
- Description: This study examined the quality of higher education and its influence on graduate employability and employer perception. Through determining the factors influencing graduates’ employment by employers and also the elements that induce employers in employing graduates, this was achieved. This research is rooted in a positivist perspective determining the relationship between graduate employability and a universities’ status. The main goal of this research was to examine to what extent employers are influenced by a higher education institution's perceived reputation when employing graduates. The linear regression model was used to predict the relationship between graduate employability (dependent variable) and the perceived reputation of the university by employers and citations of the university. This was achieved using quantitative methods. The quantitative database that this research relied on is Quacquarelli Symonds (QS) world university ranking. This research made use of descriptive data analysis as well as linear regression. The data set analysis showed citations of the institution had a significant negative relationship with the rate of employability (although this was a relatively weak relationship). The reputation of the institution and the number of international students enrolled do not affect the rate of employability. The analysed data set also showed that the number of citations of a university had a significant impact on the rate of employability at the 10% significance level. As such, higher education institutions need to consider including current market demand into their offerings to improve their graduate’s employability. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2022
- Full Text:
- Date Issued: 2022-04-06
Evaluation of water service rendering in the Amathole District Municipality
- Authors: Mqolo, Abner Zamindawo
- Date: 2010
- Subjects: Municipal government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Water-supply -- South Africa -- Eastern Cape , Municipal water supply -- South Africa -- Eastern Cape , Water-supply, Rural -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11639 , http://hdl.handle.net/10353/d1001248 , Municipal government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Water-supply -- South Africa -- Eastern Cape , Municipal water supply -- South Africa -- Eastern Cape , Water-supply, Rural -- South Africa -- Eastern Cape
- Description: The rural areas of Amathole district municipality continue to experience difficulty in accessing water services. The people experience problems despite the fact that the Amathole district municipality, since 2003 has been made a water service authority in its municipal area, which consists of eight local municipalities, namely; Mnquma, Mbashe, Nkonkobe, Amahlathi, Great Kei, Ngqushwa, Nxuba, and Buffalo City. With the water service authority powers devolved from national government to the district municipalities the intention was to speed service delivery. This study investigates the causes of the delays in water service delivery experienced in rural areas of this district municipality. The Buffalo City local municipality is excluded in the study because Buffalo City has as well been given the responsibility of being the water service authority in its municipal area. This study used the questionnaires as data collection tool, and it was distributed to these respondents; chief officials, councilors, and citizens. Due to vastness of the target population sampling was used to reduce the bulkiness of the data. The questionnaire content is based on the phases of the systems theory to see if the policy making processes of the Amathole district municipality are carried out in accordance with the systems theory. The study has found that the citizens are not adequately involved in all the policy processes including the policy analysis and evaluation. This has been found to be a contributory factor in the ineffectiveness of the municipality water service delivery.The spheres of government that operate in silos compromised policy analysis and evaluation of the municipality, and disjuncture of the delivery programs of the spheres and state enterprises caused a huge service delivery challenges for this municipality. The study has confirmed that the Amathole district municipality is experiencing problems, delays, and challenges that make it to be ineffective as a water service authority.
- Full Text:
- Date Issued: 2010
- Authors: Mqolo, Abner Zamindawo
- Date: 2010
- Subjects: Municipal government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Water-supply -- South Africa -- Eastern Cape , Municipal water supply -- South Africa -- Eastern Cape , Water-supply, Rural -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11639 , http://hdl.handle.net/10353/d1001248 , Municipal government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Water-supply -- South Africa -- Eastern Cape , Municipal water supply -- South Africa -- Eastern Cape , Water-supply, Rural -- South Africa -- Eastern Cape
- Description: The rural areas of Amathole district municipality continue to experience difficulty in accessing water services. The people experience problems despite the fact that the Amathole district municipality, since 2003 has been made a water service authority in its municipal area, which consists of eight local municipalities, namely; Mnquma, Mbashe, Nkonkobe, Amahlathi, Great Kei, Ngqushwa, Nxuba, and Buffalo City. With the water service authority powers devolved from national government to the district municipalities the intention was to speed service delivery. This study investigates the causes of the delays in water service delivery experienced in rural areas of this district municipality. The Buffalo City local municipality is excluded in the study because Buffalo City has as well been given the responsibility of being the water service authority in its municipal area. This study used the questionnaires as data collection tool, and it was distributed to these respondents; chief officials, councilors, and citizens. Due to vastness of the target population sampling was used to reduce the bulkiness of the data. The questionnaire content is based on the phases of the systems theory to see if the policy making processes of the Amathole district municipality are carried out in accordance with the systems theory. The study has found that the citizens are not adequately involved in all the policy processes including the policy analysis and evaluation. This has been found to be a contributory factor in the ineffectiveness of the municipality water service delivery.The spheres of government that operate in silos compromised policy analysis and evaluation of the municipality, and disjuncture of the delivery programs of the spheres and state enterprises caused a huge service delivery challenges for this municipality. The study has confirmed that the Amathole district municipality is experiencing problems, delays, and challenges that make it to be ineffective as a water service authority.
- Full Text:
- Date Issued: 2010
The influence of leadership styles on employee commitment in the retail industry
- Authors: Mqomboti, Sakhile
- Date: 2019
- Subjects: Retail trade -- Management -- South Africa , Retail trade -- Employees -- South Africa , Employee loyalty -- South Africa , Leadership -- Case studies -- South Africa
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/93811 , vital:30947
- Description: Purpose – Companies operating in the South African retail industry have been experiencing a high staff turnover, reported to be standing at 36% (Kelly, 2016). The Edcon Retail Group and Taste Holdings have already indicated their strategic focus on staff turnover reduction in order to achieve their business objectives (Crotty, 2017; Laing, 2017). This research study explained the relationship between the three leadership styles of the Full Range Leadership Theory (FRLT) model developed by Bass and Avolio and three types of commitments from the three component model of Meyer and Allen. The research study was interested in the leadership style that contributes the most to commitment. The effective leadership style may be developed to improve the level of employee commitment in the South African Retail industry. Methodology – The research study used the total population of 300 subordinate employees from four stores of a retail company in the Rustenburg region in the North-West Province of South Africa. The Multifactor Leadership Questionnaire (MLQ 5X) instrument was adopted for leadership questionnaire data collection, the three-component model of commitment was adopted for data collection of the commitment questionnaire. Pearson Correlations quantitative data analysis was adopted to explain the relationship of the independent and dependent variables. Multiple Regression quantitative data analysis was adopted to test the strength of the leadership styles on commitment. Findings – The statistical analysis results of Pearson Correlations found weak but significant positive relationship between Transactional leadership style and both Normative and Continuance commitment. A weak but significant positive relationship was found between Transformational leadership style and Normative commitment. A weak but significant positive relationship was found between Passive/Avoidant leadership and continuance commitment. Transformational leadership style showed more strength in contribution to commitment, followed by the Transactional leadership style. Significant – This research study will expand the existing but limited leadership style and commitment body of knowledge in the South African retail industry. The South African retail companies will be able to develop the preferred leadership style by its employees and develop this leadership style in their managers to improve the commitment of their employees.
- Full Text:
- Date Issued: 2019
- Authors: Mqomboti, Sakhile
- Date: 2019
- Subjects: Retail trade -- Management -- South Africa , Retail trade -- Employees -- South Africa , Employee loyalty -- South Africa , Leadership -- Case studies -- South Africa
- Language: English
- Type: text , Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10962/93811 , vital:30947
- Description: Purpose – Companies operating in the South African retail industry have been experiencing a high staff turnover, reported to be standing at 36% (Kelly, 2016). The Edcon Retail Group and Taste Holdings have already indicated their strategic focus on staff turnover reduction in order to achieve their business objectives (Crotty, 2017; Laing, 2017). This research study explained the relationship between the three leadership styles of the Full Range Leadership Theory (FRLT) model developed by Bass and Avolio and three types of commitments from the three component model of Meyer and Allen. The research study was interested in the leadership style that contributes the most to commitment. The effective leadership style may be developed to improve the level of employee commitment in the South African Retail industry. Methodology – The research study used the total population of 300 subordinate employees from four stores of a retail company in the Rustenburg region in the North-West Province of South Africa. The Multifactor Leadership Questionnaire (MLQ 5X) instrument was adopted for leadership questionnaire data collection, the three-component model of commitment was adopted for data collection of the commitment questionnaire. Pearson Correlations quantitative data analysis was adopted to explain the relationship of the independent and dependent variables. Multiple Regression quantitative data analysis was adopted to test the strength of the leadership styles on commitment. Findings – The statistical analysis results of Pearson Correlations found weak but significant positive relationship between Transactional leadership style and both Normative and Continuance commitment. A weak but significant positive relationship was found between Transformational leadership style and Normative commitment. A weak but significant positive relationship was found between Passive/Avoidant leadership and continuance commitment. Transformational leadership style showed more strength in contribution to commitment, followed by the Transactional leadership style. Significant – This research study will expand the existing but limited leadership style and commitment body of knowledge in the South African retail industry. The South African retail companies will be able to develop the preferred leadership style by its employees and develop this leadership style in their managers to improve the commitment of their employees.
- Full Text:
- Date Issued: 2019
Analysis of corporate failures: a case study of two South African banks
- Mqomboti, Xitshembiso Pronacia
- Authors: Mqomboti, Xitshembiso Pronacia
- Date: 2023-02
- Subjects: Business failures South Africa , Corporate governance South Africa , Risk management , Operational risk , Business ethics , Bank management South Africa , Banks and banking South Africa
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/419151 , vital:71620
- Description: This study analysed the factors that contributed to the failure of Venda Building Society Mutual Bank (VBS) and African Bank Limited and the impact it had on their key stakeholders. The specific objectives of this study were to evaluate African Bank and VBS bank's operational risk management processes and controls, the role of ethical failures at VBS bank and African Bank; and assess how the failures affected their stakeholders. The population sample of the study included African Bank and VBS. The study adopted a qualitative research method. Existing reports from both African Bank and VBS were used to collect data. The study adopted a thematic data analysis method, which includes data coding and the development of themes. The data analysis framework was derived from a defined set of research propositions and seven (7) themes were derived from this analysis method. The failure in operational controls of both banks and ineffective risk management structures including unethical conduct by the executive management and board of VBS bank, irregular financial transactions and weakened external auditing function resulted in an unaccountable executive relationship and reckless lending decision-making. This research study will expand on the existing body of knowledge on the failures and near-failures of banks in the South African banking sector. The South African banking industry and its regulatory bodies will be better equipped to strengthen their corporate governance in risk controls to mitigate future collapses and near collapses of banks. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2023
- Full Text:
- Date Issued: 2023-02
- Authors: Mqomboti, Xitshembiso Pronacia
- Date: 2023-02
- Subjects: Business failures South Africa , Corporate governance South Africa , Risk management , Operational risk , Business ethics , Bank management South Africa , Banks and banking South Africa
- Language: English
- Type: Academic theses , Master's theses , text
- Identifier: http://hdl.handle.net/10962/419151 , vital:71620
- Description: This study analysed the factors that contributed to the failure of Venda Building Society Mutual Bank (VBS) and African Bank Limited and the impact it had on their key stakeholders. The specific objectives of this study were to evaluate African Bank and VBS bank's operational risk management processes and controls, the role of ethical failures at VBS bank and African Bank; and assess how the failures affected their stakeholders. The population sample of the study included African Bank and VBS. The study adopted a qualitative research method. Existing reports from both African Bank and VBS were used to collect data. The study adopted a thematic data analysis method, which includes data coding and the development of themes. The data analysis framework was derived from a defined set of research propositions and seven (7) themes were derived from this analysis method. The failure in operational controls of both banks and ineffective risk management structures including unethical conduct by the executive management and board of VBS bank, irregular financial transactions and weakened external auditing function resulted in an unaccountable executive relationship and reckless lending decision-making. This research study will expand on the existing body of knowledge on the failures and near-failures of banks in the South African banking sector. The South African banking industry and its regulatory bodies will be better equipped to strengthen their corporate governance in risk controls to mitigate future collapses and near collapses of banks. , Thesis (MBA) -- Faculty of Commerce, Rhodes Business School, 2023
- Full Text:
- Date Issued: 2023-02
Gender differences and online shopping decisions of consumers in South Africa
- Authors: Mqulo, Thandokazi
- Date: 2019
- Subjects: Electronic commerce Consumer behavior
- Language: English
- Type: Thesis , Masters , MCom (Business Management)
- Identifier: http://hdl.handle.net/10353/16952 , vital:40788
- Description: Online shopping has emerged as one of the most convenient ways of shopping in both emerging and advanced economies. In South Africa, it has received much attention due to its unique way of satisfying both the rural and urban populations. Online shopping is growing and carries great potential of contributing to a country and/or local areas’ economy and development. The primary aim of the study was to analyse the differences of online shopping between males and females in South Africa. The main objective of this study is to determine if there are significant differences between male and female online shoppers in South Africa. The study is motivated by the literature gap that exists on the online shopping discourse, in that there are few published studies on the online shopping differences between males and females in South Africa. Therefore, there is a lack of information on the importance of online shopping activities on promoting convenience for shoppers in these busy times that people live in. A quantitative approach was used to analyse the data that were collected using a questionnaire. Data was collected from a sample of 377 people who are online shoppers in the Eastern Cape, South Africa. Simple random sampling was utilised for this study. The results showed that there is a significant difference between males and females online shopping patterns as determined by specific variables mentioned in this study. Their study had findings on research hypothesis of attitude towards online shopping, the difference in the usefulness of media on online websites, perceived ease of use of online websites, intrinsic enjoyment, perceived risk and trust towards online shopping. The implications of this study unpack and provides discussion on empirical evidence drawn from the study’s statistical results. The implications are presented in a way which explains how the results of this study affect theoretical dimensions of the studied phenomenon, online shoppers and the retail industry. There is a need for more research in this environment and this research study will stimulate further studies in the online shopping environment. Future research may focus on the development of a customer satisfaction scale that uses service quality items in the retail industry, to gather data about what satisfies customers in the retail context.
- Full Text:
- Date Issued: 2019
- Authors: Mqulo, Thandokazi
- Date: 2019
- Subjects: Electronic commerce Consumer behavior
- Language: English
- Type: Thesis , Masters , MCom (Business Management)
- Identifier: http://hdl.handle.net/10353/16952 , vital:40788
- Description: Online shopping has emerged as one of the most convenient ways of shopping in both emerging and advanced economies. In South Africa, it has received much attention due to its unique way of satisfying both the rural and urban populations. Online shopping is growing and carries great potential of contributing to a country and/or local areas’ economy and development. The primary aim of the study was to analyse the differences of online shopping between males and females in South Africa. The main objective of this study is to determine if there are significant differences between male and female online shoppers in South Africa. The study is motivated by the literature gap that exists on the online shopping discourse, in that there are few published studies on the online shopping differences between males and females in South Africa. Therefore, there is a lack of information on the importance of online shopping activities on promoting convenience for shoppers in these busy times that people live in. A quantitative approach was used to analyse the data that were collected using a questionnaire. Data was collected from a sample of 377 people who are online shoppers in the Eastern Cape, South Africa. Simple random sampling was utilised for this study. The results showed that there is a significant difference between males and females online shopping patterns as determined by specific variables mentioned in this study. Their study had findings on research hypothesis of attitude towards online shopping, the difference in the usefulness of media on online websites, perceived ease of use of online websites, intrinsic enjoyment, perceived risk and trust towards online shopping. The implications of this study unpack and provides discussion on empirical evidence drawn from the study’s statistical results. The implications are presented in a way which explains how the results of this study affect theoretical dimensions of the studied phenomenon, online shoppers and the retail industry. There is a need for more research in this environment and this research study will stimulate further studies in the online shopping environment. Future research may focus on the development of a customer satisfaction scale that uses service quality items in the retail industry, to gather data about what satisfies customers in the retail context.
- Full Text:
- Date Issued: 2019
Evaluating the impact of public participation on the formulation and implementation of the Integrated Development Plan: the case of the Nelson Mandela Bay Municipality (2004-2008)
- Authors: Mqulwana, Nimrod Mbuyiseli
- Date: 2010
- Subjects: City planning -- South Africa -- Port Elizabeth , Civic improvement -- South Africa -- Port Elizabeth , Regional planning -- South Africa -- Port Elizabeth , Political participation -- South Africa -- Port Elizabeth , Local government -- South Africa -- Port Elizabeth , Community development -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11638 , http://hdl.handle.net/10353/d1001247 , City planning -- South Africa -- Port Elizabeth , Civic improvement -- South Africa -- Port Elizabeth , Regional planning -- South Africa -- Port Elizabeth , Political participation -- South Africa -- Port Elizabeth , Local government -- South Africa -- Port Elizabeth , Community development -- South Africa -- Port Elizabeth
- Description: Local Government has a critical role to play in rebuilding local communities and environments as the basis for a democratic, integrated prosperous and truly non-racial society and this is enshrined in Chapter 7 of the Constitution of the Republic of South Africa Act 108 of 1996. The key focus area of this research study is the evaluation of the impact of Public Participation on the formulation and implementation of the Integrated Development Plan in the Nelson Mandela Bay Municipality for the period 2004 – 2008. This research study has two aims that are related to public participation in the Nelson Mandela Bay Municipality and they are: - To evaluate the impact of public participation in the Integrated Development Plan in the Nelson Mandela Bay Municipality and whether public participation is seen as a vehicle to enhance policy formulation and implementation or not especially with respect to community ownership of the Integrated Development Plan. To provide strategies/mechanisms to remedy the situation. The research study is people focused and the methodogical approach that is used in this investigation is qualitative and quantitative. The target groups for this research is the Community residing in the jurisdiction area of the Nelson Mandela Bay Municipality, Metro Councillors and Municipal Officials.
- Full Text:
- Date Issued: 2010
- Authors: Mqulwana, Nimrod Mbuyiseli
- Date: 2010
- Subjects: City planning -- South Africa -- Port Elizabeth , Civic improvement -- South Africa -- Port Elizabeth , Regional planning -- South Africa -- Port Elizabeth , Political participation -- South Africa -- Port Elizabeth , Local government -- South Africa -- Port Elizabeth , Community development -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11638 , http://hdl.handle.net/10353/d1001247 , City planning -- South Africa -- Port Elizabeth , Civic improvement -- South Africa -- Port Elizabeth , Regional planning -- South Africa -- Port Elizabeth , Political participation -- South Africa -- Port Elizabeth , Local government -- South Africa -- Port Elizabeth , Community development -- South Africa -- Port Elizabeth
- Description: Local Government has a critical role to play in rebuilding local communities and environments as the basis for a democratic, integrated prosperous and truly non-racial society and this is enshrined in Chapter 7 of the Constitution of the Republic of South Africa Act 108 of 1996. The key focus area of this research study is the evaluation of the impact of Public Participation on the formulation and implementation of the Integrated Development Plan in the Nelson Mandela Bay Municipality for the period 2004 – 2008. This research study has two aims that are related to public participation in the Nelson Mandela Bay Municipality and they are: - To evaluate the impact of public participation in the Integrated Development Plan in the Nelson Mandela Bay Municipality and whether public participation is seen as a vehicle to enhance policy formulation and implementation or not especially with respect to community ownership of the Integrated Development Plan. To provide strategies/mechanisms to remedy the situation. The research study is people focused and the methodogical approach that is used in this investigation is qualitative and quantitative. The target groups for this research is the Community residing in the jurisdiction area of the Nelson Mandela Bay Municipality, Metro Councillors and Municipal Officials.
- Full Text:
- Date Issued: 2010
A survey of customer satisfaction, expectations and perceptions as a measure of service quality in SANBS
- Authors: Mququ, Mpumzi H
- Date: 2006
- Subjects: South African National Blood Service Consumer satisfaction Customer services -- Quality control Customer services -- Rating of Blood banks -- Quality control -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:767 , http://hdl.handle.net/10962/d1003888
- Description: The purpose of the study is to evaluate the service quality that the SANBS provides to its customers, by measuring customers’ perceptions and their expectations of service quality provided by the supplier of blood transfusion services. The organization that is used for this study is the South African National Blood Service (SANBS). Specifically the study seeks to: 1. Determine the extent to which customers are satisfied or not satisfied with the service they receive from the SANBS using the ten-dimensional format of SERVQUAL model, modified to the specific service quality requirements of the blood transfusion service industry. 2. Establish customers’ perceptions of the service they receive using a multiple-item scale (SERVQUAL) for measuring consumer perceptions of service quality. 3. Establish customers’ expectations of the service, and compare them to their perceptions of the service they currently receive. The comparison is made along each service quality dimension, across different parts of same service on a geographical basis, and across different customer groups on a customer category (or type) basis. 4. Recommend implementation of appropriate service quality performance improvement procedures where necessary. Study design and methods: The data for the study came from the SANBS’ customer perception and expectation survey conducted in 2005. Questionnaires were sent out to hospitals that use products and services provided by the SANBS in the Eastern Cape and KwaZulu-Natal Provinces of South Africa. The questionnaire was based on the multiple-item SERVQUAL model for measuring consumer perceptions of service quality, modified and tailored to specific service quality requirements of the blood transfusion service industry. Questionnaires were sent out to 113 (69.3%) hospitals out of a total of 163 blood-utilizing hospitals in the two provinces. Of the 113 hospitals, 92 (81.4%) responded, with questionnaires rendered unusable. The final sample size is 88 and is included in the final study database. The data is analyzed by comparing different parts of the service on a geographical basis namely KwaZulu-Natal and Eastern Cape zones. The data is also analyzed by comparing different customer groups namely the Rural State Hospitals, the Urban State Hospitals and Private Hospitals. Results: The result confirms the research (alternative) hypothesis (H1 : μ1 ≠ μ2), and rejects Ho. The overall expectations ratings are higher than the perceptions ratings, and the KwaZulu-Natal expectations ratings are higher than the Eastern Cape ratings. The expectations of private hospitals and rural state hospitals have a higher rating than that of urban state hospitals and the perceptions of private and urban state hospitals have a higher rating than that of rural state hospitals. The largest service quality gap is the accessibility dimension which relates specifically to approachability and ease with which customers can access staff at different levels of the organization by e-mail, and includes accessing of knowledgeable blood bank personnel and medical staff of SANBS, but may also relate to the distance of hospitals from the nearest blood bank, all of which are situated in urban state hospitals. The mean difference for accessibility is the highest followed by the understanding customer mean difference. The mean differences for the other dimension categories are significantly less than that of the largest two dimensions, but not significantly different amongst themselves. The mean difference for rural state hospitals is the largest followed by private hospitals and urban state hospitals. The mean difference for rural state hospitals is greater than that for urban state hospitals in both zones, but the mean difference for private hospitals is greater in KwaZulu-Natal than in the Eastern Cape. The dimension means of differences for rural state hospitals are greater than that for urban state hospitals. According to the correlations between expectations and perceptions for different dimensions, there is a weak or no linear relationship between expectations and perceptions. Conclusion: This empirical study supports the literature on the provision of service quality, and concludes that there is a statistically significant difference or gap between the services offered by the SANBS as perceived by its customers, and the expectations of its customers. The study substantiates the need for management of blood transfusion services to take into account customer perceptions of service quality and their expectations, and upon identification of gaps, to implement appropriate service quality improvement processes, rather than take a one sided view of their (SANBS’) own perception of service quality.
- Full Text:
- Date Issued: 2006
- Authors: Mququ, Mpumzi H
- Date: 2006
- Subjects: South African National Blood Service Consumer satisfaction Customer services -- Quality control Customer services -- Rating of Blood banks -- Quality control -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:767 , http://hdl.handle.net/10962/d1003888
- Description: The purpose of the study is to evaluate the service quality that the SANBS provides to its customers, by measuring customers’ perceptions and their expectations of service quality provided by the supplier of blood transfusion services. The organization that is used for this study is the South African National Blood Service (SANBS). Specifically the study seeks to: 1. Determine the extent to which customers are satisfied or not satisfied with the service they receive from the SANBS using the ten-dimensional format of SERVQUAL model, modified to the specific service quality requirements of the blood transfusion service industry. 2. Establish customers’ perceptions of the service they receive using a multiple-item scale (SERVQUAL) for measuring consumer perceptions of service quality. 3. Establish customers’ expectations of the service, and compare them to their perceptions of the service they currently receive. The comparison is made along each service quality dimension, across different parts of same service on a geographical basis, and across different customer groups on a customer category (or type) basis. 4. Recommend implementation of appropriate service quality performance improvement procedures where necessary. Study design and methods: The data for the study came from the SANBS’ customer perception and expectation survey conducted in 2005. Questionnaires were sent out to hospitals that use products and services provided by the SANBS in the Eastern Cape and KwaZulu-Natal Provinces of South Africa. The questionnaire was based on the multiple-item SERVQUAL model for measuring consumer perceptions of service quality, modified and tailored to specific service quality requirements of the blood transfusion service industry. Questionnaires were sent out to 113 (69.3%) hospitals out of a total of 163 blood-utilizing hospitals in the two provinces. Of the 113 hospitals, 92 (81.4%) responded, with questionnaires rendered unusable. The final sample size is 88 and is included in the final study database. The data is analyzed by comparing different parts of the service on a geographical basis namely KwaZulu-Natal and Eastern Cape zones. The data is also analyzed by comparing different customer groups namely the Rural State Hospitals, the Urban State Hospitals and Private Hospitals. Results: The result confirms the research (alternative) hypothesis (H1 : μ1 ≠ μ2), and rejects Ho. The overall expectations ratings are higher than the perceptions ratings, and the KwaZulu-Natal expectations ratings are higher than the Eastern Cape ratings. The expectations of private hospitals and rural state hospitals have a higher rating than that of urban state hospitals and the perceptions of private and urban state hospitals have a higher rating than that of rural state hospitals. The largest service quality gap is the accessibility dimension which relates specifically to approachability and ease with which customers can access staff at different levels of the organization by e-mail, and includes accessing of knowledgeable blood bank personnel and medical staff of SANBS, but may also relate to the distance of hospitals from the nearest blood bank, all of which are situated in urban state hospitals. The mean difference for accessibility is the highest followed by the understanding customer mean difference. The mean differences for the other dimension categories are significantly less than that of the largest two dimensions, but not significantly different amongst themselves. The mean difference for rural state hospitals is the largest followed by private hospitals and urban state hospitals. The mean difference for rural state hospitals is greater than that for urban state hospitals in both zones, but the mean difference for private hospitals is greater in KwaZulu-Natal than in the Eastern Cape. The dimension means of differences for rural state hospitals are greater than that for urban state hospitals. According to the correlations between expectations and perceptions for different dimensions, there is a weak or no linear relationship between expectations and perceptions. Conclusion: This empirical study supports the literature on the provision of service quality, and concludes that there is a statistically significant difference or gap between the services offered by the SANBS as perceived by its customers, and the expectations of its customers. The study substantiates the need for management of blood transfusion services to take into account customer perceptions of service quality and their expectations, and upon identification of gaps, to implement appropriate service quality improvement processes, rather than take a one sided view of their (SANBS’) own perception of service quality.
- Full Text:
- Date Issued: 2006
Mr William Gwali Church Moderator and Royal Advisor Mrs Pama
- Authors: Mr Gwali and Mrs Pama
- Date: 2016
- Subjects: UNCATALOGUED
- Type: Image
- Identifier: http://hdl.handle.net/10962/220089 , vital:48591 , KHP-198
- Description: After Church Service Interview of Church Commitee , Use of this resource is governed by the terms and conditions of the Creative Commons "Attribution-NonCommercial-ShareAlike" License (http://creativecommons.org/licenses/by-nc-sa/2.0/) (NEVER CAHNGE THIS FIELD)
- Full Text: false
- Date Issued: 2016
- Authors: Mr Gwali and Mrs Pama
- Date: 2016
- Subjects: UNCATALOGUED
- Type: Image
- Identifier: http://hdl.handle.net/10962/220089 , vital:48591 , KHP-198
- Description: After Church Service Interview of Church Commitee , Use of this resource is governed by the terms and conditions of the Creative Commons "Attribution-NonCommercial-ShareAlike" License (http://creativecommons.org/licenses/by-nc-sa/2.0/) (NEVER CAHNGE THIS FIELD)
- Full Text: false
- Date Issued: 2016
Methodist Church Choir
- Authors: Mr Tyaliti
- Date: 19--?
- Subjects: uncatalogued
- Type: Image
- Identifier: http://hdl.handle.net/10962/126717 , vital:35916 , RHPC-072
- Description: Methodist Church Choir conducted by Mr Tyaliti. , Use of this resource is governed by the terms and conditions of the Creative Commons "Attribution-NonCommercial-ShareAlike" License (http://creativecommons.org/licenses/by-nc-sa/2.0/)
- Full Text: false
- Date Issued: 19--?
- Authors: Mr Tyaliti
- Date: 19--?
- Subjects: uncatalogued
- Type: Image
- Identifier: http://hdl.handle.net/10962/126717 , vital:35916 , RHPC-072
- Description: Methodist Church Choir conducted by Mr Tyaliti. , Use of this resource is governed by the terms and conditions of the Creative Commons "Attribution-NonCommercial-ShareAlike" License (http://creativecommons.org/licenses/by-nc-sa/2.0/)
- Full Text: false
- Date Issued: 19--?
Empowerment of women victicms of domestic violence in Ntabethemba ,Tsolwana Municipality:an ecclesiastical function of Evangelical Presbyterian church of South Africa
- Authors: Mraji, Thomakazi
- Date: 2017
- Subjects: Church work with abused women - - South Africa Abused women -- Pastoral counseling of Family violence -- Religious aspects -- Christianity
- Language: English
- Type: Thesis , Masters , M Th
- Identifier: http://hdl.handle.net/10353/10382 , vital:35443
- Description: This research study investigated the empowerment of women victims of domestic violence in Ntabethemba, Tsolwana Municipality: An Ecclesiastical Function of Evangelical Presbyterian Church of South Africa. The study intended to achieve the following objectives: (i) to examine the intervention and involvement of the Evangelical Presbyterian Church of South Africa in social development of women victims of domestic violence; and (ii) to investigate whether there are any available programs within the Evangelical Presbyterian Church of South Africa to empower women victims of domestic violence in Ntabethemba. This study used a qualitative paradigm and an exploratory research approach. It also employed in-depth one-on-one interviews complemented by focus group discussions as a method of data collection. The study used non-probability sampling, specifically purposive sampling technique. 32 participants were sampled, including: participants from Focus Group Discussions, which consisted of 7 clergy members, 7 members of Association of Presbyterian Women Executive Committee, 6 members of Men’s Christian Guild Executive Committee, 7 members of Imanyano Yee-Ntombi ZamaRabe Avangelayo Executive Committee, 5 members of Presbytery Council and 65 participants from Focused Group Discussions. These 65 participants derive from four congregations, namely; Trinity congregation, St. James congregation, St. Phillips congregation and Calvin congregation and from three associations, namely; APW, IYZA and MCG. The data was analysed qualitatively through content thematic analysis which used the interpretative approach and textual presentation.
- Full Text:
- Date Issued: 2017
- Authors: Mraji, Thomakazi
- Date: 2017
- Subjects: Church work with abused women - - South Africa Abused women -- Pastoral counseling of Family violence -- Religious aspects -- Christianity
- Language: English
- Type: Thesis , Masters , M Th
- Identifier: http://hdl.handle.net/10353/10382 , vital:35443
- Description: This research study investigated the empowerment of women victims of domestic violence in Ntabethemba, Tsolwana Municipality: An Ecclesiastical Function of Evangelical Presbyterian Church of South Africa. The study intended to achieve the following objectives: (i) to examine the intervention and involvement of the Evangelical Presbyterian Church of South Africa in social development of women victims of domestic violence; and (ii) to investigate whether there are any available programs within the Evangelical Presbyterian Church of South Africa to empower women victims of domestic violence in Ntabethemba. This study used a qualitative paradigm and an exploratory research approach. It also employed in-depth one-on-one interviews complemented by focus group discussions as a method of data collection. The study used non-probability sampling, specifically purposive sampling technique. 32 participants were sampled, including: participants from Focus Group Discussions, which consisted of 7 clergy members, 7 members of Association of Presbyterian Women Executive Committee, 6 members of Men’s Christian Guild Executive Committee, 7 members of Imanyano Yee-Ntombi ZamaRabe Avangelayo Executive Committee, 5 members of Presbytery Council and 65 participants from Focused Group Discussions. These 65 participants derive from four congregations, namely; Trinity congregation, St. James congregation, St. Phillips congregation and Calvin congregation and from three associations, namely; APW, IYZA and MCG. The data was analysed qualitatively through content thematic analysis which used the interpretative approach and textual presentation.
- Full Text:
- Date Issued: 2017
Negative impacts of illegal waste dumping in Nelson Mandela Bay Municipality
- Authors: Mralaza, Phumelele David
- Date: 2012
- Subjects: Waste minimization -- Law and legislation -- South Africa -- Nelson Mandela Bay Municipality , Refuse and refuse disposal -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9134 , http://hdl.handle.net/10948/d1018650
- Description: South Africa is confronted by waste management challenges and the need to redress environmentally acceptable waste management practices. In seeking to address this challenge, the South African government has introduced waste management legislation, policies and strategies. Despite the legislation, policies and strategies on waste management, illegal waste dumping continues to exist as a major challenge in particular for the Nelson Mandela Bay Municipality. This study focuses on illegal waste dumping in Nelson Mandela Bay Municipality which negatively impacts on development. The study seeks to make recommendations which will assist the Nelson Mandela Bay Municipality to improve its waste management services. This study involved a community participatory approach by communities in Motherwell, New Brighton and Gelvandale. The research follows a mixed method approach, employing both qualitative and quantitative approach. A Public Perception Survey is used as a method of data collection aimed at determining the present public opinions regarding the waste management services currently offered by the Nelson Mandela Bay Municipality (NMBM). The study found that despite interventions by the NMBM to address illegal dumping, the problem continues to exist. Poor service provision by the NMBM in terms of waste collection services combined with the lack of awareness of the community‟s responsibility towards the cleanliness of its communities leads to littering and illegal dumping of waste by communities. The NMBM is not effective in the planning, coordination and implementation of its waste management services. Recommendations have been presented with regard to how effective waste management services in NMBM can be enhanced.
- Full Text:
- Date Issued: 2012
- Authors: Mralaza, Phumelele David
- Date: 2012
- Subjects: Waste minimization -- Law and legislation -- South Africa -- Nelson Mandela Bay Municipality , Refuse and refuse disposal -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9134 , http://hdl.handle.net/10948/d1018650
- Description: South Africa is confronted by waste management challenges and the need to redress environmentally acceptable waste management practices. In seeking to address this challenge, the South African government has introduced waste management legislation, policies and strategies. Despite the legislation, policies and strategies on waste management, illegal waste dumping continues to exist as a major challenge in particular for the Nelson Mandela Bay Municipality. This study focuses on illegal waste dumping in Nelson Mandela Bay Municipality which negatively impacts on development. The study seeks to make recommendations which will assist the Nelson Mandela Bay Municipality to improve its waste management services. This study involved a community participatory approach by communities in Motherwell, New Brighton and Gelvandale. The research follows a mixed method approach, employing both qualitative and quantitative approach. A Public Perception Survey is used as a method of data collection aimed at determining the present public opinions regarding the waste management services currently offered by the Nelson Mandela Bay Municipality (NMBM). The study found that despite interventions by the NMBM to address illegal dumping, the problem continues to exist. Poor service provision by the NMBM in terms of waste collection services combined with the lack of awareness of the community‟s responsibility towards the cleanliness of its communities leads to littering and illegal dumping of waste by communities. The NMBM is not effective in the planning, coordination and implementation of its waste management services. Recommendations have been presented with regard to how effective waste management services in NMBM can be enhanced.
- Full Text:
- Date Issued: 2012
Educator perceptions of the impact of the departmental matric intervention strategies on selected under-performing schools in the Queenstown district
- Authors: Mrali, Amos Mzoxolo
- Date: 2012
- Subjects: High school teachers -- South Africa -- Eastern Cape , High school students -- South Africa -- Eastern Cape , Teacher effectiveness -- South Africa -- Eastern Cape , High schools -- South Africa -- Eastern Cape -- Examinations , Academic achievement -- South Africa -- Eastern Cape , School improvement programs -- South Africa -- Eastern Cape , School crisis management -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16180 , http://hdl.handle.net/10353/d1006232 , High school teachers -- South Africa -- Eastern Cape , High school students -- South Africa -- Eastern Cape , Teacher effectiveness -- South Africa -- Eastern Cape , High schools -- South Africa -- Eastern Cape -- Examinations , Academic achievement -- South Africa -- Eastern Cape , School improvement programs -- South Africa -- Eastern Cape , School crisis management -- South Africa -- Eastern Cape
- Description: The problem of school under-performance as defined by the level of pass rates of learners in the matric examinations has been a point of educational debate in South Africa for a number of years, especially after the attainment of democracy. In the Eastern Cape, Matric Intervention Strategies (MIS) have been used to address the problem. The aim of this study was to investigate educator perceptions of the impact of the MIS on selected under-performing high schools in the Queenstown District.Two case study schools classified as consistent under-performers participated in the study. Data was collected through in-depth interviews of key educators in these schools. There were five main findings. First, educators felt that Departmental intervention strategies had not made any significant improvement in addressing underperformance in the two case study schools. Second, participants saw underperformance by schools as caused by a myriad of factors which include those related to leadership and management at school and district levels and educator and learner factors, as well as teacher union interference. They did not see MIS as being able to address the causes simultaneously. Third, the implementation of the (MIS) at school level was poorly monitored by the Departmental officials. It was reported that under-performing schools were hardly visited and supported by the subject advisors and (MIO)s. Fourth, educators perceived the role of subject advisors to be limited to CASS moderation as they did not provide any developmental support to educators experiencing content gaps. Finally, educators saw the MIS as a money making scheme for certain educators and district officials. They claimed this was linked to corrupt practices during the appointment of tutors. The teachers did not have confidence in the appointment procedures used by the district for tutors.It can be concluded that the Matric Intervention Strategies in the two schools arenot likely to achieve the intended results as long as educators do not think thatthe strategies are addressing the problems they face. Another conclusion is that the Matric Intervention Strategies are seen as ‘quick fix’ responses to what arereally deep-seated and systemic problems in education. Given the findings of this study, it is recommended that the impact of Matric Intervention Strategies be the focus of a survey research for which a probability sample must be drawn that can generate findings that are generalisable across the participating target population. For the delivery of the MIS it is recommended that the weaknesses identified by educators of the two schools be further investigated so that new implementation plans can be developed.
- Full Text:
- Date Issued: 2012
- Authors: Mrali, Amos Mzoxolo
- Date: 2012
- Subjects: High school teachers -- South Africa -- Eastern Cape , High school students -- South Africa -- Eastern Cape , Teacher effectiveness -- South Africa -- Eastern Cape , High schools -- South Africa -- Eastern Cape -- Examinations , Academic achievement -- South Africa -- Eastern Cape , School improvement programs -- South Africa -- Eastern Cape , School crisis management -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16180 , http://hdl.handle.net/10353/d1006232 , High school teachers -- South Africa -- Eastern Cape , High school students -- South Africa -- Eastern Cape , Teacher effectiveness -- South Africa -- Eastern Cape , High schools -- South Africa -- Eastern Cape -- Examinations , Academic achievement -- South Africa -- Eastern Cape , School improvement programs -- South Africa -- Eastern Cape , School crisis management -- South Africa -- Eastern Cape
- Description: The problem of school under-performance as defined by the level of pass rates of learners in the matric examinations has been a point of educational debate in South Africa for a number of years, especially after the attainment of democracy. In the Eastern Cape, Matric Intervention Strategies (MIS) have been used to address the problem. The aim of this study was to investigate educator perceptions of the impact of the MIS on selected under-performing high schools in the Queenstown District.Two case study schools classified as consistent under-performers participated in the study. Data was collected through in-depth interviews of key educators in these schools. There were five main findings. First, educators felt that Departmental intervention strategies had not made any significant improvement in addressing underperformance in the two case study schools. Second, participants saw underperformance by schools as caused by a myriad of factors which include those related to leadership and management at school and district levels and educator and learner factors, as well as teacher union interference. They did not see MIS as being able to address the causes simultaneously. Third, the implementation of the (MIS) at school level was poorly monitored by the Departmental officials. It was reported that under-performing schools were hardly visited and supported by the subject advisors and (MIO)s. Fourth, educators perceived the role of subject advisors to be limited to CASS moderation as they did not provide any developmental support to educators experiencing content gaps. Finally, educators saw the MIS as a money making scheme for certain educators and district officials. They claimed this was linked to corrupt practices during the appointment of tutors. The teachers did not have confidence in the appointment procedures used by the district for tutors.It can be concluded that the Matric Intervention Strategies in the two schools arenot likely to achieve the intended results as long as educators do not think thatthe strategies are addressing the problems they face. Another conclusion is that the Matric Intervention Strategies are seen as ‘quick fix’ responses to what arereally deep-seated and systemic problems in education. Given the findings of this study, it is recommended that the impact of Matric Intervention Strategies be the focus of a survey research for which a probability sample must be drawn that can generate findings that are generalisable across the participating target population. For the delivery of the MIS it is recommended that the weaknesses identified by educators of the two schools be further investigated so that new implementation plans can be developed.
- Full Text:
- Date Issued: 2012
An investigation of turnover and retention factors of health professional staff within the Eastern Cape Department of Health
- Authors: Mrara, Msibulele Theophilus
- Date: 2010
- Subjects: Eastern Cape (South Africa) -- Department of Health Medical personnel -- South Africa -- Eastern Cape Hospitals -- Officials and employees -- Turnover -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:754 , http://hdl.handle.net/10962/d1003875
- Description: Health Professionals are critical in the provision of health services, more especially when it comes to nurses who are next to the patient most of the time. It is critically important for the Eastern Cape Department of Health to ensure that skilled health professionals such as doctors, pharmacists, nurses and the like are retained and the staff turnover regarding this category of staff is appropriately managed. The difficulty to attract and retain health professionals is negatively affecting service delivery in the Eastern Cape department of Health and leaves the department with an unacceptably high vacancy rate. This often put more of a burden on to the health professionals who remain within the organization. Some of them will end up leaving the organization. There is a great shortage of health professionals in South Africa and it becomes easier for the health professionals to get employment elsewhere, particularly in the private sector which appears to have a competitive advantage as compared to the public sector. In this study, both quantitative and qualitative methods were used to gather information through the utilization of a questionnaire and interviews were conducted mainly to confirm the results obtained. The results of the study have assisted to reflect factors that could be influencing the health professionals to leave health facilities of the Eastern Cape Department of Health. The respondents were drawn from the two areas within the Health Department, and these are, Mthatha and Port Elizabeth areas. One hundred (100) questionnaires were issued to the health professionals and sixty three responded. Documents that were received from the department were helpful in determining the turnover rate. The study has revealed that the Eastern Cape Department of Health may succeed in retaining the health professionals if they can be made to feel that their job is important. It appears that health professionals would like to be given enough opportunity to perform their functions and participate in the decision making processes of the department. Some factors may be contributing to the staff turnover and these are, lack of career opportunities to develop, challenges in the workplace, conflict with the management and colleagues. It is always important for the organizations to recognize its employees by giving them space to practice their profession and create a comfortable workplace that could have an impact in influencing the employee to remain within the organization. Employee turnover can be minimized, if employees can be exposed to a healthy workplace environment that will assist if fostering happiness, and in the process, enhance their motivation. It is imperative for the Eastern Cape Department of Health to focus on the training and development of its employees in order to increase the efficiency and competitiveness. As the employees gain the necessary skills to perform their job, productivity may improve. The performance of the employees should be properly managed, and the resultant incentives and rewards must be fairly distributed. This could promote harmony in the workplace and that could help in building relationships among employees. If employees are satisfied, there is an increased chance that they will stay within the organization and it becomes difficult for other competitors to attract them. Employees must be given adequate space to participate in the decision making processes of the organization, and by doing so, their loyalty to the organization could be increased.
- Full Text:
- Date Issued: 2010
- Authors: Mrara, Msibulele Theophilus
- Date: 2010
- Subjects: Eastern Cape (South Africa) -- Department of Health Medical personnel -- South Africa -- Eastern Cape Hospitals -- Officials and employees -- Turnover -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:754 , http://hdl.handle.net/10962/d1003875
- Description: Health Professionals are critical in the provision of health services, more especially when it comes to nurses who are next to the patient most of the time. It is critically important for the Eastern Cape Department of Health to ensure that skilled health professionals such as doctors, pharmacists, nurses and the like are retained and the staff turnover regarding this category of staff is appropriately managed. The difficulty to attract and retain health professionals is negatively affecting service delivery in the Eastern Cape department of Health and leaves the department with an unacceptably high vacancy rate. This often put more of a burden on to the health professionals who remain within the organization. Some of them will end up leaving the organization. There is a great shortage of health professionals in South Africa and it becomes easier for the health professionals to get employment elsewhere, particularly in the private sector which appears to have a competitive advantage as compared to the public sector. In this study, both quantitative and qualitative methods were used to gather information through the utilization of a questionnaire and interviews were conducted mainly to confirm the results obtained. The results of the study have assisted to reflect factors that could be influencing the health professionals to leave health facilities of the Eastern Cape Department of Health. The respondents were drawn from the two areas within the Health Department, and these are, Mthatha and Port Elizabeth areas. One hundred (100) questionnaires were issued to the health professionals and sixty three responded. Documents that were received from the department were helpful in determining the turnover rate. The study has revealed that the Eastern Cape Department of Health may succeed in retaining the health professionals if they can be made to feel that their job is important. It appears that health professionals would like to be given enough opportunity to perform their functions and participate in the decision making processes of the department. Some factors may be contributing to the staff turnover and these are, lack of career opportunities to develop, challenges in the workplace, conflict with the management and colleagues. It is always important for the organizations to recognize its employees by giving them space to practice their profession and create a comfortable workplace that could have an impact in influencing the employee to remain within the organization. Employee turnover can be minimized, if employees can be exposed to a healthy workplace environment that will assist if fostering happiness, and in the process, enhance their motivation. It is imperative for the Eastern Cape Department of Health to focus on the training and development of its employees in order to increase the efficiency and competitiveness. As the employees gain the necessary skills to perform their job, productivity may improve. The performance of the employees should be properly managed, and the resultant incentives and rewards must be fairly distributed. This could promote harmony in the workplace and that could help in building relationships among employees. If employees are satisfied, there is an increased chance that they will stay within the organization and it becomes difficult for other competitors to attract them. Employees must be given adequate space to participate in the decision making processes of the organization, and by doing so, their loyalty to the organization could be increased.
- Full Text:
- Date Issued: 2010
The role of women in black family business in South Africa
- Authors: Mrara,Lulama
- Date: 2016
- Subjects: Women executives -- South Africa Women -- Economic conditions -- 21st century Women in the professions -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/12253 , vital:27048
- Description: Family businesses are major contributors to economies around the world. It is also recognised that family businesses are critical to entrepreneurship, socio- economic development and industrialisation around the world. Women in family business are major contributors to the success of the family business around the world. Limited research is available on the role of women in family business. The research conducted yielded similar results for South Africa. The impact of family business on entrepreneurship and the economy, with respect to socio- economic development, has placed great interest in family business studies in South Africa. This study focused on the role of women in black family business in South Africa. This research found that women in black family business focus on bringing softer skills to the business which are beneficial for people management. In their capacity as managers in the family business, women tend to take on a supportive role to the spouse; they tend to focus on ensuring a harmonious and peaceful culture in the work place. Women in family business have a dual role of ensuring business success and quality family life. They prefer to work in the shadow of their male counterparts. Challenges faced by women in black family business have been identified as the lack of inclusion in strategic decision- making, lack of decision-making career opportunities and the lack of consideration for succession within the business, a lack of business mentorship and ambiguity of roles in the business and in the family. It has been found that the role of women in black family business may be enhanced going forward. This may be done through educational programmes or workshops for management skills for women, networking opportunities and support groups, counselling on work/family management strategies, and spousal sharing of responsibilities in the work- family management relationship. A suggested area for future research is the impact of culture in family business in South Africa.
- Full Text:
- Date Issued: 2016
- Authors: Mrara,Lulama
- Date: 2016
- Subjects: Women executives -- South Africa Women -- Economic conditions -- 21st century Women in the professions -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/12253 , vital:27048
- Description: Family businesses are major contributors to economies around the world. It is also recognised that family businesses are critical to entrepreneurship, socio- economic development and industrialisation around the world. Women in family business are major contributors to the success of the family business around the world. Limited research is available on the role of women in family business. The research conducted yielded similar results for South Africa. The impact of family business on entrepreneurship and the economy, with respect to socio- economic development, has placed great interest in family business studies in South Africa. This study focused on the role of women in black family business in South Africa. This research found that women in black family business focus on bringing softer skills to the business which are beneficial for people management. In their capacity as managers in the family business, women tend to take on a supportive role to the spouse; they tend to focus on ensuring a harmonious and peaceful culture in the work place. Women in family business have a dual role of ensuring business success and quality family life. They prefer to work in the shadow of their male counterparts. Challenges faced by women in black family business have been identified as the lack of inclusion in strategic decision- making, lack of decision-making career opportunities and the lack of consideration for succession within the business, a lack of business mentorship and ambiguity of roles in the business and in the family. It has been found that the role of women in black family business may be enhanced going forward. This may be done through educational programmes or workshops for management skills for women, networking opportunities and support groups, counselling on work/family management strategies, and spousal sharing of responsibilities in the work- family management relationship. A suggested area for future research is the impact of culture in family business in South Africa.
- Full Text:
- Date Issued: 2016
Exploring the attitudes of selected community members on the interplay between incidences of poverty and the escalation of HIV/AIDS in Cofimvaba, Eastern Cape Province, South Africa
- Authors: Mrashula, Zodidi
- Date: 2017
- Subjects: AIDS (Disease) -- South Africa -- Eastern Cape AIDS (Disease) -- Economic aspects Poverty -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10353/7941 , vital:30987
- Description: Cofimvaba has had a noticeable increase of people who got infected with HIV/AIDS and is one of the poorest of the poor in the Eastern Cape. Hence, the researcher became interested to investigate the interplay between incidences of poverty and the prevalence of HIV/AIDS. The reasons for the continued increase of HIV infection in Cofimvaba were investigated. The study used a qualitative approach, was descriptive and explorative and specifically used a case study as a specific research design. The study investigated 32 participants, nine of whom were infected and diagnosed to be seropositive between the years 2012, and 2014; six community members; twelve from the volunteer care givers who were members from the support group. The study also investigated a number of key informants who included a traditional leader, a care giver, a nurse, a social worker and a community development practitioner. The study used a non-probability sampling methodology, but specifically purposive sampling technique. On data collection, the study triangulated both in-depth interviews and focus group discussions. The findings of the study revealed that people who are infected with HIV/AIDS are unemployed, illiterate and suffer from poverty. The study also found that poor people are more vulnerable to HIV/AIDS infections. The study findings were as follows: There is a lack knowledge about HIV/AIDS that leads to lack of prevention. It has been discovered that there is a high level of poverty and HIV/AIDS in Cofimvaba. High level of unemployment is a contributing factor of poverty and high level of HIV/AIDS in Cofimvaba. Level of unprotected sex as driver of HIV/AIDS has also been identified. There is an inextricable relationship poverty and prevalence of HIV/AIDS. Unreliability of the food parcel on people who are HIV positive leads to poverty. The study findings were also as: Caregivers breaching the ethos and principle of confidentiality leads to people not to to HIV/disclose their HIV/AIDS status. Migration driving vulnerability to HIV/AIDS. It has been insisted that transactional sex drives to HIV/AIDS. Low HIV/AIDS education makes people to be vulnerable to HIVAIDS., The fear of testing makes people unaware of their HIV/AIDS status. Also the excessive alcohol intake as a driver to HIV/AIDS vulnerability. It has also been noted that only women responded to the study and there was a high rate of death revealed on account of HIV/AIDS in Cofimvaba. The researcher has also made the following recommendations to the study: obligatory psychol-social support programs for PLWHA, extension and replication of community based organisation, collaboration between different stakeholders in the HIV/AIDS domain. Widen the horizon of training education and HIV/AIDS awareness campaigns and availability of counselling, job opportunity, social grants and food parcels.
- Full Text:
- Date Issued: 2017
- Authors: Mrashula, Zodidi
- Date: 2017
- Subjects: AIDS (Disease) -- South Africa -- Eastern Cape AIDS (Disease) -- Economic aspects Poverty -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10353/7941 , vital:30987
- Description: Cofimvaba has had a noticeable increase of people who got infected with HIV/AIDS and is one of the poorest of the poor in the Eastern Cape. Hence, the researcher became interested to investigate the interplay between incidences of poverty and the prevalence of HIV/AIDS. The reasons for the continued increase of HIV infection in Cofimvaba were investigated. The study used a qualitative approach, was descriptive and explorative and specifically used a case study as a specific research design. The study investigated 32 participants, nine of whom were infected and diagnosed to be seropositive between the years 2012, and 2014; six community members; twelve from the volunteer care givers who were members from the support group. The study also investigated a number of key informants who included a traditional leader, a care giver, a nurse, a social worker and a community development practitioner. The study used a non-probability sampling methodology, but specifically purposive sampling technique. On data collection, the study triangulated both in-depth interviews and focus group discussions. The findings of the study revealed that people who are infected with HIV/AIDS are unemployed, illiterate and suffer from poverty. The study also found that poor people are more vulnerable to HIV/AIDS infections. The study findings were as follows: There is a lack knowledge about HIV/AIDS that leads to lack of prevention. It has been discovered that there is a high level of poverty and HIV/AIDS in Cofimvaba. High level of unemployment is a contributing factor of poverty and high level of HIV/AIDS in Cofimvaba. Level of unprotected sex as driver of HIV/AIDS has also been identified. There is an inextricable relationship poverty and prevalence of HIV/AIDS. Unreliability of the food parcel on people who are HIV positive leads to poverty. The study findings were also as: Caregivers breaching the ethos and principle of confidentiality leads to people not to to HIV/disclose their HIV/AIDS status. Migration driving vulnerability to HIV/AIDS. It has been insisted that transactional sex drives to HIV/AIDS. Low HIV/AIDS education makes people to be vulnerable to HIVAIDS., The fear of testing makes people unaware of their HIV/AIDS status. Also the excessive alcohol intake as a driver to HIV/AIDS vulnerability. It has also been noted that only women responded to the study and there was a high rate of death revealed on account of HIV/AIDS in Cofimvaba. The researcher has also made the following recommendations to the study: obligatory psychol-social support programs for PLWHA, extension and replication of community based organisation, collaboration between different stakeholders in the HIV/AIDS domain. Widen the horizon of training education and HIV/AIDS awareness campaigns and availability of counselling, job opportunity, social grants and food parcels.
- Full Text:
- Date Issued: 2017
The use of performance information in the department of transport, Eastern Cape
- Authors: Mrawusi, Lindelwa Theodorah
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11729 , http://hdl.handle.net/10353/d1018183
- Description: In a global sphere where public management performance has to be monitored and governments held accountable for their performance, performance information use has been advocated to be stratagem to promote accountability and efficient public sector performance. The South African government has also in a bid to ensure accountable, responsive, transparent, participatory, effective and efficient service delivery promoted the use of performance information use. It is in this regard that the current study sought to It is this argument and scholarly contradictions that have given rise to the current study, which sought to investigate the usage of performance information systems (PIs) by managers and public sector officials in promoting good governance, decision making, transparency, accountability and reporting in the transport department in King Williams’ town. It was established from the current study that there is interplay of various factors for the proper utilization of PIs within the public sector and the findings of the study also indicated that PIs are mainly utilized by the top management for making decisions, planning and evaluation. In order to order to carry out the study, deductive logic was used using a quantitative survey methodology. Data was collected through the use of self administered Likert‐styled questionnaires within the King Williams Town Transport Department. The study utilized stratified sampling in selecting the respondents of the study.
- Full Text:
- Date Issued: 2014
- Authors: Mrawusi, Lindelwa Theodorah
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11729 , http://hdl.handle.net/10353/d1018183
- Description: In a global sphere where public management performance has to be monitored and governments held accountable for their performance, performance information use has been advocated to be stratagem to promote accountability and efficient public sector performance. The South African government has also in a bid to ensure accountable, responsive, transparent, participatory, effective and efficient service delivery promoted the use of performance information use. It is in this regard that the current study sought to It is this argument and scholarly contradictions that have given rise to the current study, which sought to investigate the usage of performance information systems (PIs) by managers and public sector officials in promoting good governance, decision making, transparency, accountability and reporting in the transport department in King Williams’ town. It was established from the current study that there is interplay of various factors for the proper utilization of PIs within the public sector and the findings of the study also indicated that PIs are mainly utilized by the top management for making decisions, planning and evaluation. In order to order to carry out the study, deductive logic was used using a quantitative survey methodology. Data was collected through the use of self administered Likert‐styled questionnaires within the King Williams Town Transport Department. The study utilized stratified sampling in selecting the respondents of the study.
- Full Text:
- Date Issued: 2014
A critical analysis of the role of aid agencies in the Kenyan land policy process (1999-2012)
- Authors: Mrewa, Bernard
- Date: 2017
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10962/7634 , vital:21280
- Description: Land is central to development policies globally, including with reference to Africa, but the land reform strategies and modalities often pursued by international development agencies are controversial in terms of their potential and actual impact on questions of land rights, possession and access as well as poverty reduction and economic development. In the current era of global neoliberal restructuring, as indeed in the past, international aid agencies (or donors) have identified the formation and reform of national land policies in Africa and elsewhere as crucial in terms of facilitating systematic and successful land reform measures. A practical example of this is the case of Kenya. In this context, this thesis seeks to critically analyse the role of development (or aid) agencies in the land policy-making process in Kenya from 1999 to 2012. In this regard, the thesis does not focus on the product of the policy process (i.e. the land policy) let alone the implementation or impact of the policy. Rather, it treats the policy process itself as worthy of investigation and analysis, and thus delves into the policy processes leading to the product (the Kenyan land policy). The involvement of aid agencies in land policy in Kenya is part of a broader pattern of development cooperation with the Kenyan state over an extended period of time. Despite this long-term integration of Kenya in the international development system and the direct and pronounced involvement of global donors in the land policy-making process in Kenya, land policy outcomes in Kenya cannot be reduced simply to the influence and power of these donors. While the thesis analyses in detail the various forms of donor input into the land policy process, it also highlights that other (Kenyan-based) actors were centrally involved in the land policy formation process in the country, including state bureaucrats and national politicians but also a diverse range of interests embedded in civil society. Development agency involvement in the land policy process can be only understood in relation to these other actors. In Kenya, donors in fact interacted with these other actors in complex and fluctuating ways as they sought to maximise their influence in the national land policy process, and the thesis examines these dynamic and sometimes turbulent social and political interactions. These interactions were further complicated in Kenya because of the highly-ethnicised character of national politics and the fact that the constitution-review process was taking place at the same time as the land policy process. Together, this meant that the land policy process at nation-state level in Kenya became both a focus and site of struggle between state and non-state actors (including donors).
- Full Text:
- Date Issued: 2017
- Authors: Mrewa, Bernard
- Date: 2017
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10962/7634 , vital:21280
- Description: Land is central to development policies globally, including with reference to Africa, but the land reform strategies and modalities often pursued by international development agencies are controversial in terms of their potential and actual impact on questions of land rights, possession and access as well as poverty reduction and economic development. In the current era of global neoliberal restructuring, as indeed in the past, international aid agencies (or donors) have identified the formation and reform of national land policies in Africa and elsewhere as crucial in terms of facilitating systematic and successful land reform measures. A practical example of this is the case of Kenya. In this context, this thesis seeks to critically analyse the role of development (or aid) agencies in the land policy-making process in Kenya from 1999 to 2012. In this regard, the thesis does not focus on the product of the policy process (i.e. the land policy) let alone the implementation or impact of the policy. Rather, it treats the policy process itself as worthy of investigation and analysis, and thus delves into the policy processes leading to the product (the Kenyan land policy). The involvement of aid agencies in land policy in Kenya is part of a broader pattern of development cooperation with the Kenyan state over an extended period of time. Despite this long-term integration of Kenya in the international development system and the direct and pronounced involvement of global donors in the land policy-making process in Kenya, land policy outcomes in Kenya cannot be reduced simply to the influence and power of these donors. While the thesis analyses in detail the various forms of donor input into the land policy process, it also highlights that other (Kenyan-based) actors were centrally involved in the land policy formation process in the country, including state bureaucrats and national politicians but also a diverse range of interests embedded in civil society. Development agency involvement in the land policy process can be only understood in relation to these other actors. In Kenya, donors in fact interacted with these other actors in complex and fluctuating ways as they sought to maximise their influence in the national land policy process, and the thesis examines these dynamic and sometimes turbulent social and political interactions. These interactions were further complicated in Kenya because of the highly-ethnicised character of national politics and the fact that the constitution-review process was taking place at the same time as the land policy process. Together, this meant that the land policy process at nation-state level in Kenya became both a focus and site of struggle between state and non-state actors (including donors).
- Full Text:
- Date Issued: 2017