Possibilities for multilingualism: a critical case study with selected financial information systems (FIS) students
- Authors: Adams, Natalie
- Date: 2013
- Subjects: Language and languages -- Study and teaching -- Bilingual method , Education, Bilingual
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8367 , http://hdl.handle.net/10948/d1011052 , Language and languages -- Study and teaching -- Bilingual method , Education, Bilingual
- Description: This study aims at eliciting what shifts in term of multilingual possibilities can be detected in the language attitudes of first year National Diploma in Financial Information Systems students and their lectures. Qualitative methods are used: data is gathered using a questionnaire, 3 focus group discussions with students, interviews with 2 lecturers as well as an interview with language development practitioner. The questionnaire is modelled on attitudinal studies conducted at University of the Western Cape (Dyers 2001), University of Ford Hare (Dalwit 2001) and at Rhodes University (Aziakpono 2008). The questionnaire data, however, is only used a precursor to the study. The focuses of the study are the 3 focus group discussion and the semi structured interview with two lecturers and language development practitioner. The results of the snap shot questionnaire and first focus group discussion are similar to the three studies on language choices at Fort Hare, Rhodes and the University of the Western Cape respectively whereby students prefer English as the language of learning and teaching. The second focus group discussion is based on an article which students had to read. The article, Here, mother tongue clashes with her mother‟s tongue, focuses on the price that South African black children will pay for the constant erosion of African languages. The article‟s provocative focus challenges commonplace acceptance of English and so resonated with the students‟ exploration of multilingual possibilities. Focus group three revealed that students had experienced an attitudinal shift and realized the significance of mother tongue education as well as the importance of multilingual strategies.
- Full Text:
- Date Issued: 2013
- Authors: Adams, Natalie
- Date: 2013
- Subjects: Language and languages -- Study and teaching -- Bilingual method , Education, Bilingual
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8367 , http://hdl.handle.net/10948/d1011052 , Language and languages -- Study and teaching -- Bilingual method , Education, Bilingual
- Description: This study aims at eliciting what shifts in term of multilingual possibilities can be detected in the language attitudes of first year National Diploma in Financial Information Systems students and their lectures. Qualitative methods are used: data is gathered using a questionnaire, 3 focus group discussions with students, interviews with 2 lecturers as well as an interview with language development practitioner. The questionnaire is modelled on attitudinal studies conducted at University of the Western Cape (Dyers 2001), University of Ford Hare (Dalwit 2001) and at Rhodes University (Aziakpono 2008). The questionnaire data, however, is only used a precursor to the study. The focuses of the study are the 3 focus group discussion and the semi structured interview with two lecturers and language development practitioner. The results of the snap shot questionnaire and first focus group discussion are similar to the three studies on language choices at Fort Hare, Rhodes and the University of the Western Cape respectively whereby students prefer English as the language of learning and teaching. The second focus group discussion is based on an article which students had to read. The article, Here, mother tongue clashes with her mother‟s tongue, focuses on the price that South African black children will pay for the constant erosion of African languages. The article‟s provocative focus challenges commonplace acceptance of English and so resonated with the students‟ exploration of multilingual possibilities. Focus group three revealed that students had experienced an attitudinal shift and realized the significance of mother tongue education as well as the importance of multilingual strategies.
- Full Text:
- Date Issued: 2013
Possible futures for the Republic of South Africa towards 2055
- Adendorff, Christian Michael
- Authors: Adendorff, Christian Michael
- Date: 2013
- Subjects: Economic development -- South Africa , Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/7816 , vital:24294
- Description: The purpose of this thesis was to develop four scenarios for South Africa over the next forty years: Mandela's Dream in which positive elements come into function for South Africa's economy and governance; the Historical African Syndrome, in which the key driving forces unfold in an uneven pattern, or have a differentiated impact on South Africa's economy; the Good, the Bad and the Ugly in which less good governance prevails, but where a fortunate economy and firm national management allow South Africa to become competitive and benefit from satisfactory economic growth; and the Pyramid Syndrome Scenario in which negative regional drivers of change corrode positive policies and initiatives in a manner which compounds the pre-existing threats to South Africa's growth.
- Full Text:
- Date Issued: 2013
- Authors: Adendorff, Christian Michael
- Date: 2013
- Subjects: Economic development -- South Africa , Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/7816 , vital:24294
- Description: The purpose of this thesis was to develop four scenarios for South Africa over the next forty years: Mandela's Dream in which positive elements come into function for South Africa's economy and governance; the Historical African Syndrome, in which the key driving forces unfold in an uneven pattern, or have a differentiated impact on South Africa's economy; the Good, the Bad and the Ugly in which less good governance prevails, but where a fortunate economy and firm national management allow South Africa to become competitive and benefit from satisfactory economic growth; and the Pyramid Syndrome Scenario in which negative regional drivers of change corrode positive policies and initiatives in a manner which compounds the pre-existing threats to South Africa's growth.
- Full Text:
- Date Issued: 2013
Statistical model for risk diversification in renewable energy
- Authors: Ahame, Edmund
- Date: 2013
- Subjects: Renewable energy sources -- Statistics , Diversification in industry
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10564 , http://hdl.handle.net/10948/d1008399 , Renewable energy sources -- Statistics , Diversification in industry
- Description: The growth of the industry and population of South Africa urges to seek new sources of electric power, hence the need to look at alternative power sources. Power output from some renewable energy sources is highly volatile. For instance power output from wind turbines or photovoltaic solar panels fluctuates between zero and the maximum rated power out. To optimize the overall power output a model was designed to determine the best trade-off between production from two or more renewable energy sources putting emphasis on wind and solar. Different measures of risk, such as coefficient of variation (CV) and value at risk (VAR), were used to determine the best hybrid renewable energy system (HRES) configuration. Depending on the investors’ expected returns (demand) and risk averseness, they will be able to use the model to choose the best configuration that suites their needs. In general it was found that investing in a diversified HRES is better than investing in individual power sources.
- Full Text:
- Date Issued: 2013
- Authors: Ahame, Edmund
- Date: 2013
- Subjects: Renewable energy sources -- Statistics , Diversification in industry
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10564 , http://hdl.handle.net/10948/d1008399 , Renewable energy sources -- Statistics , Diversification in industry
- Description: The growth of the industry and population of South Africa urges to seek new sources of electric power, hence the need to look at alternative power sources. Power output from some renewable energy sources is highly volatile. For instance power output from wind turbines or photovoltaic solar panels fluctuates between zero and the maximum rated power out. To optimize the overall power output a model was designed to determine the best trade-off between production from two or more renewable energy sources putting emphasis on wind and solar. Different measures of risk, such as coefficient of variation (CV) and value at risk (VAR), were used to determine the best hybrid renewable energy system (HRES) configuration. Depending on the investors’ expected returns (demand) and risk averseness, they will be able to use the model to choose the best configuration that suites their needs. In general it was found that investing in a diversified HRES is better than investing in individual power sources.
- Full Text:
- Date Issued: 2013
The Mandela Bay Development Agency's role in promoting community participation in the Helenvale Urban Renewal Project, Port Elizabeth
- Authors: Andrews, Christopher Lee
- Date: 2013
- Subjects: Community development -- South Africa -- Citizen participation , City planning -- South Africa -- Citizen participation , Urban renewal -- South Africa -- Eastern Cape , Economic development -- Citizen participation , South Africa -- Social policy -- Citizen participation
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8315 , http://hdl.handle.net/10948/d1020095
- Description: Community participation in urban renewal projects has become important in the South African government’s efforts to address past imbalances and improving the livelihoods of socially excluded and marginalised communities. In order for the Helenvale Urban Renewal Project to be successful and bring about sustainable change, it is vital that the community be allowed and encouraged to play an active role in consultation and participation initiatives. This study outlines the importance of community participation, the types, the incentives and disincentives as well as the possible barriers to effective community participation. Findings from the analysis of the collected data indicates that a community project can only be successful if the implementing agent employs democratic principles whereby all residents are given a voice and are allowed to participate in the decision-making and implementation process. This study explores the concept of community participation in the Helenvale Urban Renewal Projects with particular reference to the role played by the Mandela Bay Development Agency in promoting community participation in the Helenvale Urban Renewal Projects (HURP), in Port Elizabeth.
- Full Text:
- Date Issued: 2013
- Authors: Andrews, Christopher Lee
- Date: 2013
- Subjects: Community development -- South Africa -- Citizen participation , City planning -- South Africa -- Citizen participation , Urban renewal -- South Africa -- Eastern Cape , Economic development -- Citizen participation , South Africa -- Social policy -- Citizen participation
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:8315 , http://hdl.handle.net/10948/d1020095
- Description: Community participation in urban renewal projects has become important in the South African government’s efforts to address past imbalances and improving the livelihoods of socially excluded and marginalised communities. In order for the Helenvale Urban Renewal Project to be successful and bring about sustainable change, it is vital that the community be allowed and encouraged to play an active role in consultation and participation initiatives. This study outlines the importance of community participation, the types, the incentives and disincentives as well as the possible barriers to effective community participation. Findings from the analysis of the collected data indicates that a community project can only be successful if the implementing agent employs democratic principles whereby all residents are given a voice and are allowed to participate in the decision-making and implementation process. This study explores the concept of community participation in the Helenvale Urban Renewal Projects with particular reference to the role played by the Mandela Bay Development Agency in promoting community participation in the Helenvale Urban Renewal Projects (HURP), in Port Elizabeth.
- Full Text:
- Date Issued: 2013
An investigation into the potential for implementing lean Grindrod Container Depot in Stanbridge Road
- Authors: Andrews, Ferderico Recardo
- Date: 2013
- Subjects: Lean manufacturing -- South Africa -- Port Elizabeth -- Management , Container industry -- South Africa -- Port Elizabeth , Just-in-time systems -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8781 , http://hdl.handle.net/10948/d1012967
- Description: On a daily basis organizations strive to achieve maximum output with minimum input for greater levels of efficiency and profitability. However, in our dynamic modern world and economy the variables have changed dramatically and the time when business was simply about the ‘bottom line’ and all else was subordinate to the objective of profit, has come and gone. In the contemporary world of business today the variables are much broader and more dynamic, as people are no longer just employees, and suppliers are no longer people whose payment should be delayed for as long as possible. In addition, the environment is no longer to be plundered at all costs. Today Lean as an all-encompassing management philosophy with its emphasis on adding value, is more relevant in business than at any other point in business history. At a time when the global economy is facing some of its greatest challenges, it is ultimately business and its networks that, through effective management, can restore the global economy and provide livelihoods to millions of people. The Lean management philosophy is about constantly searching for the best possible way of doing things and eliminating waste in pursuit of value. If Lean is in pursuit of eliminating waste and turning it into value, and the customer, irrespective of required product, is in constant pursuit of finding value, then Lean is surely the management philosophy that can deliver the greatest level of customer satisfaction. This means satisfied customers returning to an organization for repeat sales as long as they perceive that the value they derive meets their expectations.
- Full Text:
- Date Issued: 2013
- Authors: Andrews, Ferderico Recardo
- Date: 2013
- Subjects: Lean manufacturing -- South Africa -- Port Elizabeth -- Management , Container industry -- South Africa -- Port Elizabeth , Just-in-time systems -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8781 , http://hdl.handle.net/10948/d1012967
- Description: On a daily basis organizations strive to achieve maximum output with minimum input for greater levels of efficiency and profitability. However, in our dynamic modern world and economy the variables have changed dramatically and the time when business was simply about the ‘bottom line’ and all else was subordinate to the objective of profit, has come and gone. In the contemporary world of business today the variables are much broader and more dynamic, as people are no longer just employees, and suppliers are no longer people whose payment should be delayed for as long as possible. In addition, the environment is no longer to be plundered at all costs. Today Lean as an all-encompassing management philosophy with its emphasis on adding value, is more relevant in business than at any other point in business history. At a time when the global economy is facing some of its greatest challenges, it is ultimately business and its networks that, through effective management, can restore the global economy and provide livelihoods to millions of people. The Lean management philosophy is about constantly searching for the best possible way of doing things and eliminating waste in pursuit of value. If Lean is in pursuit of eliminating waste and turning it into value, and the customer, irrespective of required product, is in constant pursuit of finding value, then Lean is surely the management philosophy that can deliver the greatest level of customer satisfaction. This means satisfied customers returning to an organization for repeat sales as long as they perceive that the value they derive meets their expectations.
- Full Text:
- Date Issued: 2013
The reforms in the ministry of immigration and registration of persons in Kenya
- Authors: Angaine, Emily Karwitha
- Date: 2013
- Subjects: Public administration -- Kenya , Civil service -- Kenya , Organizational change -- Kenya
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9237 , http://hdl.handle.net/10948/d1021099
- Description: Public service delivery is a major challenge to governments in both the developing and developed worlds. Governments have used various strategies to enhance service delivery. These strategies have resulted in varying outcomes and levels of service delivery. In the Kenyan government, the strategies to enhance service delivery include: Results Based Management strategies, service charters, Information Communication Technology (ICT), performance contracting, and strategic plans. This study is an investigation of reforms in the Ministry of Immigration and Registration of Persons (MIRP), Kenya. The study sought to investigate the effects of Results Based Management on service delivery; to investigate the effect of strategic planning on service delivery in Kenya; to investigate the effect of ICT on service delivery in Kenya; and to investigate the effect of Business Process Re-engineering (BPR) in service delivery. This study utilized a descriptive research design where the researcher investigated and collected factual data to describe the situation or problem. Secondary data was sourced from document reviews. Data was analyzed as it was collected. The researcher classified the data in terms of the topic, themes and content. The broad topic and themes of the data collected was based on the research objectives of this study and included: use of Information Communication Technology, Business Process Re-engineering, Results Based Management, and strategic planning. The findings revealed that the department has utilized Results Based Management, strategic planning, Information Communication Technology, as well as Business Process Re-engineering tools in reforming public service delivery towards effectiveness and efficiency. Furthermore, this study also revealed that the department has accrued various benefits as a consequence of these tools despite the challenges facing their implementation. According to the report, the reform programs have enhanced greater transparency in service delivery, improved accountability, responsibility in employees, enhanced policy coherence and strengthened capacity. these advantages are evident to the Department of Immigration. the study recommends that the use of Results Based Management, ICT and Business Process Re-engineering policies and changes should be implemented to improve service delivery in the Ministry of Immigration and Registration of Persons. In addition, the study recommends the following further studies: the study should be replicated to other public organizations (agencies) to allow for comparison of the findings of this study; the study recommends research on the success of public organizations in achieving objectives of their strategic planning (this is based on the challenges identified facing strategic planning in the Department of Immigration); and, finally, this study recommends future research on the relationship between Business Process Re-engineering (BPR) and efficient service delivery. This study will provide insight to what extent BPR affects service delivery.
- Full Text:
- Date Issued: 2013
- Authors: Angaine, Emily Karwitha
- Date: 2013
- Subjects: Public administration -- Kenya , Civil service -- Kenya , Organizational change -- Kenya
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9237 , http://hdl.handle.net/10948/d1021099
- Description: Public service delivery is a major challenge to governments in both the developing and developed worlds. Governments have used various strategies to enhance service delivery. These strategies have resulted in varying outcomes and levels of service delivery. In the Kenyan government, the strategies to enhance service delivery include: Results Based Management strategies, service charters, Information Communication Technology (ICT), performance contracting, and strategic plans. This study is an investigation of reforms in the Ministry of Immigration and Registration of Persons (MIRP), Kenya. The study sought to investigate the effects of Results Based Management on service delivery; to investigate the effect of strategic planning on service delivery in Kenya; to investigate the effect of ICT on service delivery in Kenya; and to investigate the effect of Business Process Re-engineering (BPR) in service delivery. This study utilized a descriptive research design where the researcher investigated and collected factual data to describe the situation or problem. Secondary data was sourced from document reviews. Data was analyzed as it was collected. The researcher classified the data in terms of the topic, themes and content. The broad topic and themes of the data collected was based on the research objectives of this study and included: use of Information Communication Technology, Business Process Re-engineering, Results Based Management, and strategic planning. The findings revealed that the department has utilized Results Based Management, strategic planning, Information Communication Technology, as well as Business Process Re-engineering tools in reforming public service delivery towards effectiveness and efficiency. Furthermore, this study also revealed that the department has accrued various benefits as a consequence of these tools despite the challenges facing their implementation. According to the report, the reform programs have enhanced greater transparency in service delivery, improved accountability, responsibility in employees, enhanced policy coherence and strengthened capacity. these advantages are evident to the Department of Immigration. the study recommends that the use of Results Based Management, ICT and Business Process Re-engineering policies and changes should be implemented to improve service delivery in the Ministry of Immigration and Registration of Persons. In addition, the study recommends the following further studies: the study should be replicated to other public organizations (agencies) to allow for comparison of the findings of this study; the study recommends research on the success of public organizations in achieving objectives of their strategic planning (this is based on the challenges identified facing strategic planning in the Department of Immigration); and, finally, this study recommends future research on the relationship between Business Process Re-engineering (BPR) and efficient service delivery. This study will provide insight to what extent BPR affects service delivery.
- Full Text:
- Date Issued: 2013
Evaluating the training and supply of artisans in the South African construction industry
- Authors: Anugwo, Iruka Chijindu
- Date: 2013
- Subjects: Skilled labor -- South Africa , Skilled labor -- Training -- South Africa , Artisans -- South Africa , Construction industry -- Employees --Training of -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9672 , http://hdl.handle.net/10948/d1020042
- Description: The study focused on identifying ways in which to improve and increase the quality of training and supply of skilled artisans in the South African construction industry (especially in Gauteng Province) in terms of short and medium term approach. The construction industry is facing a severe skills crisis and this has made it so difficult to recruit competent artisans. This may be as a result of artisans being regarded as the lowest in the hierarchy of construction worker positions. In addition, these artisans warrant less training than those at executive- and managerial levels. This negative attitude towards artisans training has plunged the industry into crisis. Those involved find it difficult to successfully complete projects on time, within budgeted project costs and within the required quality specification due to lack of competent artisans. However, serious attention is required towards enhancing artisan training in the industry. It is imperative and vital to ensure the survival of the industry. The cardinal aim of this research project was to demonstrate a guiding solution towards the skills crisis. Thus, in order to initiate a tremendous change in the skills profile, certain measures are required, e.g. expanding training institutions to local regions; upgrading and aligning facilities in the training institutions to industrial demands and the dissemination of vital information that will ensure the attractiveness of the industry. This will safeguard the construction organisations operating in Gauteng Province. Although the industry is a major player in the economy, there is need for special attention in order to ensure sustainable growth and economic development. The Government, construction industry stakeholders and training institutions personnel should collaborate to salvage the skills crisis by strategically developing programmes (in accordance with industrial requirements) that will benefit prospective learners. The researcher adopted the descriptive- and analytical survey method, which entailed the use of questionnaires and a review of the related literature for gathering relevant data. The methodology used in the research was the quantitative data analysis. The feature findings of the research concluded that the skilled artisans profile is insufficient to meet industry demands. In addition, training institutions and primary- and secondary educational systems are characterized by ninadequacy and incompetency to produce skilled artisans. The situation is exacerbated by the lack of harmonization between the training institutions and the vindustry’s requirements. Furthermore, the majority of the respondents acknowledged that training of their workers is an important aspect to them, but few of these organisations indicated that they make use of formal training institutions such as FET colleges. The recommendation include that all the stakeholders in the construction industry should form collaborations to strategically develop programmes that would upgrade the existing training institutions. This could be done through provision of adequate funds and resources and the dissemination of vital information that is capable to promote the attractiveness of the industry image.
- Full Text:
- Date Issued: 2013
- Authors: Anugwo, Iruka Chijindu
- Date: 2013
- Subjects: Skilled labor -- South Africa , Skilled labor -- Training -- South Africa , Artisans -- South Africa , Construction industry -- Employees --Training of -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9672 , http://hdl.handle.net/10948/d1020042
- Description: The study focused on identifying ways in which to improve and increase the quality of training and supply of skilled artisans in the South African construction industry (especially in Gauteng Province) in terms of short and medium term approach. The construction industry is facing a severe skills crisis and this has made it so difficult to recruit competent artisans. This may be as a result of artisans being regarded as the lowest in the hierarchy of construction worker positions. In addition, these artisans warrant less training than those at executive- and managerial levels. This negative attitude towards artisans training has plunged the industry into crisis. Those involved find it difficult to successfully complete projects on time, within budgeted project costs and within the required quality specification due to lack of competent artisans. However, serious attention is required towards enhancing artisan training in the industry. It is imperative and vital to ensure the survival of the industry. The cardinal aim of this research project was to demonstrate a guiding solution towards the skills crisis. Thus, in order to initiate a tremendous change in the skills profile, certain measures are required, e.g. expanding training institutions to local regions; upgrading and aligning facilities in the training institutions to industrial demands and the dissemination of vital information that will ensure the attractiveness of the industry. This will safeguard the construction organisations operating in Gauteng Province. Although the industry is a major player in the economy, there is need for special attention in order to ensure sustainable growth and economic development. The Government, construction industry stakeholders and training institutions personnel should collaborate to salvage the skills crisis by strategically developing programmes (in accordance with industrial requirements) that will benefit prospective learners. The researcher adopted the descriptive- and analytical survey method, which entailed the use of questionnaires and a review of the related literature for gathering relevant data. The methodology used in the research was the quantitative data analysis. The feature findings of the research concluded that the skilled artisans profile is insufficient to meet industry demands. In addition, training institutions and primary- and secondary educational systems are characterized by ninadequacy and incompetency to produce skilled artisans. The situation is exacerbated by the lack of harmonization between the training institutions and the vindustry’s requirements. Furthermore, the majority of the respondents acknowledged that training of their workers is an important aspect to them, but few of these organisations indicated that they make use of formal training institutions such as FET colleges. The recommendation include that all the stakeholders in the construction industry should form collaborations to strategically develop programmes that would upgrade the existing training institutions. This could be done through provision of adequate funds and resources and the dissemination of vital information that is capable to promote the attractiveness of the industry image.
- Full Text:
- Date Issued: 2013
An exploration of the potential for destructive conflict between locals and foreign nationals living in Summerstrand
- Authors: Arkilic, Baris
- Date: 2013
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Emigration and immigration , Ethnic neighborhoods -- South Africa -- Port Elizabeth , Xenophobia -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8211 , http://hdl.handle.net/10948/d1008708 , Conflict management -- South Africa -- Port Elizabeth , Emigration and immigration , Ethnic neighborhoods -- South Africa -- Port Elizabeth , Xenophobia -- South Africa -- Port Elizabeth
- Description: This treatise explores the potential for destructive conflict between locals and foreign nationals in Summerstrand. In the context of this study, foreign nationals have been defined as people who are from other African countries. This specification was made because it is this particular group that has been victim to violent attacks in South Africa. Those attacks have taken place throughout the country, especially in 2008, in areas that are regarded as ‘townships’ in the South African context. This treatise could be regarded as an unusual product, as it does not explore the dynamics of a township; instead, the focus area is a ‘suburb’. The suburb in question is called ‘Summerstrand’ and it is located in Port Elizabeth. Before the research was conducted, it was assumed that due to the differing dynamics of a suburban area, where people would be wealthier and more educated, the potential of a violent conflict taking place between the two groups (locals and foreign nationals) would be lower. In this treatise, firstly, the topic will be explained more in detail together with an overview of the background to the topic. The background will be discussed in further detail as literature relevant to the field of study will be reviewed and presented in Chapters 2 and 3. The ensuing chapters will elaborate upon how the research has been conducted, after which the findings of the study will be presented to the reader. The last chapter of the treatise offers an analysis of the findings of the study, draws conclusions from the study and offers recommendations in light of the findings of the study.
- Full Text:
- Date Issued: 2013
- Authors: Arkilic, Baris
- Date: 2013
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Emigration and immigration , Ethnic neighborhoods -- South Africa -- Port Elizabeth , Xenophobia -- South Africa -- Port Elizabeth
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8211 , http://hdl.handle.net/10948/d1008708 , Conflict management -- South Africa -- Port Elizabeth , Emigration and immigration , Ethnic neighborhoods -- South Africa -- Port Elizabeth , Xenophobia -- South Africa -- Port Elizabeth
- Description: This treatise explores the potential for destructive conflict between locals and foreign nationals in Summerstrand. In the context of this study, foreign nationals have been defined as people who are from other African countries. This specification was made because it is this particular group that has been victim to violent attacks in South Africa. Those attacks have taken place throughout the country, especially in 2008, in areas that are regarded as ‘townships’ in the South African context. This treatise could be regarded as an unusual product, as it does not explore the dynamics of a township; instead, the focus area is a ‘suburb’. The suburb in question is called ‘Summerstrand’ and it is located in Port Elizabeth. Before the research was conducted, it was assumed that due to the differing dynamics of a suburban area, where people would be wealthier and more educated, the potential of a violent conflict taking place between the two groups (locals and foreign nationals) would be lower. In this treatise, firstly, the topic will be explained more in detail together with an overview of the background to the topic. The background will be discussed in further detail as literature relevant to the field of study will be reviewed and presented in Chapters 2 and 3. The ensuing chapters will elaborate upon how the research has been conducted, after which the findings of the study will be presented to the reader. The last chapter of the treatise offers an analysis of the findings of the study, draws conclusions from the study and offers recommendations in light of the findings of the study.
- Full Text:
- Date Issued: 2013
A psychobiographical study of Ellen Kuzwayo
- Authors: Arosi, Ziyanda
- Date: 2013
- Subjects: Kuzwayo, Ellen , Psychology -- Biographical methods , Life cycle, Human , Women, Black -- South Africa -- Social conditions
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9894 , http://hdl.handle.net/10948/d1008658 , Kuzwayo, Ellen , Psychology -- Biographical methods , Life cycle, Human , Women, Black -- South Africa -- Social conditions
- Description: The current study is a psychobiography. The subject was chosen through purposive sampling based on the researcher’s personal interest and the remarkable impact this woman had within her society. Ellen Kuzwayo also meets the requirements of a psychobiography in that she is historically well known, inspirational, and her life has been completed. The study applies a qualitative research method in the form of a psychobiography, which aimed to describe Ellen Kuzwayo`s life accordingto Daniel Levinson`s Life Structure Theory of Adult Development. Levinson`s theory divides the lifespan into four developmental eras, each with its own biopsychosocial character. Each era in turn is divided into shorter periods of development. Levinson`s theory was chosenbecause it is specifically relevant to the development of women. The findings of the study indicate that Kuzwayo’s life was consistent with the pattern of development which Levinson (1996) identified. Kuzwayo was relatively successful in resolving the life tasks and transitional periods proposed by Levinson. This research study has given a positive demonstration of the value of development theory to investigate a particular human life. Furthermore, it emphasized the uniqueness of individuals in coping with the challenges of life. As a result it has opened up the possibility of perceiving people and their actions in a different way. Consequently, recommendations are offered in order to extend psychobiographical research on the life of Ellen Kuzwayo.
- Full Text:
- Date Issued: 2013
- Authors: Arosi, Ziyanda
- Date: 2013
- Subjects: Kuzwayo, Ellen , Psychology -- Biographical methods , Life cycle, Human , Women, Black -- South Africa -- Social conditions
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9894 , http://hdl.handle.net/10948/d1008658 , Kuzwayo, Ellen , Psychology -- Biographical methods , Life cycle, Human , Women, Black -- South Africa -- Social conditions
- Description: The current study is a psychobiography. The subject was chosen through purposive sampling based on the researcher’s personal interest and the remarkable impact this woman had within her society. Ellen Kuzwayo also meets the requirements of a psychobiography in that she is historically well known, inspirational, and her life has been completed. The study applies a qualitative research method in the form of a psychobiography, which aimed to describe Ellen Kuzwayo`s life accordingto Daniel Levinson`s Life Structure Theory of Adult Development. Levinson`s theory divides the lifespan into four developmental eras, each with its own biopsychosocial character. Each era in turn is divided into shorter periods of development. Levinson`s theory was chosenbecause it is specifically relevant to the development of women. The findings of the study indicate that Kuzwayo’s life was consistent with the pattern of development which Levinson (1996) identified. Kuzwayo was relatively successful in resolving the life tasks and transitional periods proposed by Levinson. This research study has given a positive demonstration of the value of development theory to investigate a particular human life. Furthermore, it emphasized the uniqueness of individuals in coping with the challenges of life. As a result it has opened up the possibility of perceiving people and their actions in a different way. Consequently, recommendations are offered in order to extend psychobiographical research on the life of Ellen Kuzwayo.
- Full Text:
- Date Issued: 2013
The participation of women entrepreneurs in local economic development in Nelson Mandela Bay
- Authors: Awoyemi, Oluwabunmi
- Date: 2013
- Subjects: Businesswomen -- South Africa -- Nelson Mandela Bay Municipality , Entrepreneurship -- South Africa -- Nelson Mandela Bay Municipality , Economic development -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9179 , http://hdl.handle.net/10948/d1020145
- Description: The purpose of local economic development (LED) is to build up the economic capacity of a community, to improve its economic future and the quality of life for all. It is a process by which public, business and nongovernmental sector partners work collectively to create better conditions for economic growth and employment generation (World Bank, 2006). In achieving the above definition of LED by the World Bank, the participation of community members in this process cannot be over emphasized. Women entrepreneurs are a driving force in today’s modern world. Most researches on women entrepreneurs in developed countries have showed that there are significant improvements in the economic growth of these countries as a result of the entrepreneurial activities of these women. However, there are limited statistics on the impact of women entrepreneurs in developing countries. The context of this research area is the Nelson Mandela Bay Municipality (NMBM). This research makes a contribution to the existing body of knowledge about the promotion of LED through the participation of women entrepreneurs in NMBM. A group of women entrepreneurs in the metro completed a questionnaire. The aim of the questionnaires was to help identify their nature of business, years of being in business and most importantly, challenges each one of them encounter in carrying out their business operations and in developing their entrepreneurial skills. The research methods used in the study are the qualitative and quantitative methods. The qualitative method approach is used in the literature review. The literature review formed the conceptual basis against which the information gained from questionnaires were analysed. The quantitative method included the use of questionnaires. The data collected in this study revealed that the activities of women entrepreneurs contributed in their own little way to the growth and development of the metro. The study further reveals that finance is one of the major challenges of the women entrepreneurs as supported by the findings in the literature review. Therefore, if access to finance and support system are made readily available for women entrepreneurs, they would be able to make a significant impact in the development of the metro and nation at large. In conclusion, the researcher has been able to identify some of the challenges women entrepreneur face through the experience of the respondents in the study. The researcher has also been able to demonstrate how the aims and the objectives of the study have been met.
- Full Text:
- Date Issued: 2013
- Authors: Awoyemi, Oluwabunmi
- Date: 2013
- Subjects: Businesswomen -- South Africa -- Nelson Mandela Bay Municipality , Entrepreneurship -- South Africa -- Nelson Mandela Bay Municipality , Economic development -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9179 , http://hdl.handle.net/10948/d1020145
- Description: The purpose of local economic development (LED) is to build up the economic capacity of a community, to improve its economic future and the quality of life for all. It is a process by which public, business and nongovernmental sector partners work collectively to create better conditions for economic growth and employment generation (World Bank, 2006). In achieving the above definition of LED by the World Bank, the participation of community members in this process cannot be over emphasized. Women entrepreneurs are a driving force in today’s modern world. Most researches on women entrepreneurs in developed countries have showed that there are significant improvements in the economic growth of these countries as a result of the entrepreneurial activities of these women. However, there are limited statistics on the impact of women entrepreneurs in developing countries. The context of this research area is the Nelson Mandela Bay Municipality (NMBM). This research makes a contribution to the existing body of knowledge about the promotion of LED through the participation of women entrepreneurs in NMBM. A group of women entrepreneurs in the metro completed a questionnaire. The aim of the questionnaires was to help identify their nature of business, years of being in business and most importantly, challenges each one of them encounter in carrying out their business operations and in developing their entrepreneurial skills. The research methods used in the study are the qualitative and quantitative methods. The qualitative method approach is used in the literature review. The literature review formed the conceptual basis against which the information gained from questionnaires were analysed. The quantitative method included the use of questionnaires. The data collected in this study revealed that the activities of women entrepreneurs contributed in their own little way to the growth and development of the metro. The study further reveals that finance is one of the major challenges of the women entrepreneurs as supported by the findings in the literature review. Therefore, if access to finance and support system are made readily available for women entrepreneurs, they would be able to make a significant impact in the development of the metro and nation at large. In conclusion, the researcher has been able to identify some of the challenges women entrepreneur face through the experience of the respondents in the study. The researcher has also been able to demonstrate how the aims and the objectives of the study have been met.
- Full Text:
- Date Issued: 2013
A framework for the implementation of social media marketing strategies in political campaigning
- Authors: Ayankoya, Kayode A
- Date: 2013
- Subjects: Online social networks -- Political aspects -- South Africa , Social networks -- South Africa , Campaign management -- South Africa , Branding (Marketing) -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8850 , http://hdl.handle.net/10948/d1020118
- Description: The concept of social media has grown rapidly in the last years. This can be attributed to the rate of adoption and the penetration of social media around the world. Currently, there is an estimate of over two billion people that are actively using social media. The increased usage of social media has changed the way people interact and communicate. Literature suggests that Internet-enabled social networks (relationship between or among individuals and groups) are developing faster than offline relationships. Previous studies have linked social media to the social network theories that define social relationships based on the actors, the ties that exist and the flow of resources among them. This is made possible by social networking sites and other Internet enabled services that allow friends to meet, connect and interact. Social media allow for individuals, groups or organisations to build their social network of friends and followers. It also facilitates the formation of communities with common interest. Social media facilitate the creation and exchange of content such as text messages, images, audio and video formats among individuals or communities that share a common interest or belong to the same social network. Social capital theorists suggest that the ties that exist in social interaction like on social media have the ability to create benefit for the actors in the networks. This provides the foundation to study the benefits that individuals and organisations can obtain from social media. The opportunity to target and communicate directly with the target market and potential customer qualifies social media as a valuable marketing tool and an important component of the integrated marketing communication. As a marketing communication tool, social media introduces a completely new paradigm into marketing communications. Therefore marketing professionals and academics are continuously seeking how to take advantage of social media for different industries. In the field of politics, the use of marketing concepts to engage voters and drive collective participation in political processes has become critical due to stiff competition. The use of social media for political campaigning and engagement could be beneficial, but politicians and political organisations are not taking full advantage of the concept. Previous studies show that organisations are aware of the opportunities that social media could provide for their organisations. However, they are reluctant because they are faced with the problems of lack of information on how to implement social media for business purposes. This treatise investigates the approach and critical success factors for the use of social media for political campaigning and engagement. To evaluate the conceptual framework that was suggested by this study based on the literature review and case studies, an empirical study was conducted among the members of the Democratic Alliance in the Eastern Cape. A survey was conducted among the members of the Democratic Alliance in the Eastern Cape using a questionnaire and 92 responses were received. The questionnaire measured the respondents’ social media usage, level of political engagement, perception on the use of social media for political engagement and the level of political activities on social media. Also, hypotheses were tested to examine the assumption that there might be an association between the respondents’ gender, population group and level of political activities on social media. The findings of this study indicate that a structured approach, a strong emphasis of engaging followers socially and micro-targeting are critical to effective implementation of social media for political campaigning and engagement. Other factors include the direct involvement of leadership, listening and encouragement of user generated contents. This study concludes that political organisations can use social media to establish multi-levelled social networks that provide access to their target audience and also reach potential audience through their friends. This social connectedness can then be translated into political social capital for campaign and engagement purposes.
- Full Text:
- Date Issued: 2013
- Authors: Ayankoya, Kayode A
- Date: 2013
- Subjects: Online social networks -- Political aspects -- South Africa , Social networks -- South Africa , Campaign management -- South Africa , Branding (Marketing) -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8850 , http://hdl.handle.net/10948/d1020118
- Description: The concept of social media has grown rapidly in the last years. This can be attributed to the rate of adoption and the penetration of social media around the world. Currently, there is an estimate of over two billion people that are actively using social media. The increased usage of social media has changed the way people interact and communicate. Literature suggests that Internet-enabled social networks (relationship between or among individuals and groups) are developing faster than offline relationships. Previous studies have linked social media to the social network theories that define social relationships based on the actors, the ties that exist and the flow of resources among them. This is made possible by social networking sites and other Internet enabled services that allow friends to meet, connect and interact. Social media allow for individuals, groups or organisations to build their social network of friends and followers. It also facilitates the formation of communities with common interest. Social media facilitate the creation and exchange of content such as text messages, images, audio and video formats among individuals or communities that share a common interest or belong to the same social network. Social capital theorists suggest that the ties that exist in social interaction like on social media have the ability to create benefit for the actors in the networks. This provides the foundation to study the benefits that individuals and organisations can obtain from social media. The opportunity to target and communicate directly with the target market and potential customer qualifies social media as a valuable marketing tool and an important component of the integrated marketing communication. As a marketing communication tool, social media introduces a completely new paradigm into marketing communications. Therefore marketing professionals and academics are continuously seeking how to take advantage of social media for different industries. In the field of politics, the use of marketing concepts to engage voters and drive collective participation in political processes has become critical due to stiff competition. The use of social media for political campaigning and engagement could be beneficial, but politicians and political organisations are not taking full advantage of the concept. Previous studies show that organisations are aware of the opportunities that social media could provide for their organisations. However, they are reluctant because they are faced with the problems of lack of information on how to implement social media for business purposes. This treatise investigates the approach and critical success factors for the use of social media for political campaigning and engagement. To evaluate the conceptual framework that was suggested by this study based on the literature review and case studies, an empirical study was conducted among the members of the Democratic Alliance in the Eastern Cape. A survey was conducted among the members of the Democratic Alliance in the Eastern Cape using a questionnaire and 92 responses were received. The questionnaire measured the respondents’ social media usage, level of political engagement, perception on the use of social media for political engagement and the level of political activities on social media. Also, hypotheses were tested to examine the assumption that there might be an association between the respondents’ gender, population group and level of political activities on social media. The findings of this study indicate that a structured approach, a strong emphasis of engaging followers socially and micro-targeting are critical to effective implementation of social media for political campaigning and engagement. Other factors include the direct involvement of leadership, listening and encouragement of user generated contents. This study concludes that political organisations can use social media to establish multi-levelled social networks that provide access to their target audience and also reach potential audience through their friends. This social connectedness can then be translated into political social capital for campaign and engagement purposes.
- Full Text:
- Date Issued: 2013
Perceptions of students regarding the information literacy programme: a case study of Walter Sisulu University
- Authors: Badi, Mzwanele
- Date: 2013
- Subjects: Information literacy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8311 , http://hdl/handle.net/10948/d1020080
- Description: Information literacy is universally considered one of effective means through which one’s information skills are developed, more especially at higher education Institutions. It has been part of the WSU library’s tradition to promote and offer units of Information Literacy instruction to all students at WSU, although it was initially on ad-hoc bases until 2010 when the Faculty of Education introduced it as a module or a program as a credit-bearing subject to all first year level Bachelor of Education students. The study is intended to understand the perceptions of students that are currently enrolled in Bachelor of Education Degree level one regarding the Information Literacy Program at Walter Sisulu University. The Information Literacy Program is offered in two campuses of WSU, that is Mthatha and Butterworth campuses. This study was conducted using first year level B. Ed students in Butterworth campus only. This may be regarded as a limitation of the study. The study is largely informed by a literature review of scholarly journal articles, books, internet sources and academic libraries in South Africa. The study applied quantitative method using semi-structured questionnaires as the main data gathering instrument. The sample was drawn from 80 first year B Ed students. A total of 80 questionnaires were distributed and 65 were received back. In the study the significant changes in the higher education in the post-apartheid South Africa are discussed. The historical evolution of information literacy as a course in South Africa and internationally is also discussed. The study reveals that information literacy has contributed positively to students’ study approaches. It has helped the students to learn how to apply computing and internet skills to improve on their studies. More importantly, the study reveals that information literacy has helped the students to learn different ways to search for and use information for the purpose of working on their assignments and enhancing their knowledge generally. Furthermore, the study reveals that it has helped the students to know how to tailor their search for information using specific databases such as OPAC, PROQUEST, EBSCOHOST, and SABINET etc.
- Full Text:
- Date Issued: 2013
- Authors: Badi, Mzwanele
- Date: 2013
- Subjects: Information literacy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8311 , http://hdl/handle.net/10948/d1020080
- Description: Information literacy is universally considered one of effective means through which one’s information skills are developed, more especially at higher education Institutions. It has been part of the WSU library’s tradition to promote and offer units of Information Literacy instruction to all students at WSU, although it was initially on ad-hoc bases until 2010 when the Faculty of Education introduced it as a module or a program as a credit-bearing subject to all first year level Bachelor of Education students. The study is intended to understand the perceptions of students that are currently enrolled in Bachelor of Education Degree level one regarding the Information Literacy Program at Walter Sisulu University. The Information Literacy Program is offered in two campuses of WSU, that is Mthatha and Butterworth campuses. This study was conducted using first year level B. Ed students in Butterworth campus only. This may be regarded as a limitation of the study. The study is largely informed by a literature review of scholarly journal articles, books, internet sources and academic libraries in South Africa. The study applied quantitative method using semi-structured questionnaires as the main data gathering instrument. The sample was drawn from 80 first year B Ed students. A total of 80 questionnaires were distributed and 65 were received back. In the study the significant changes in the higher education in the post-apartheid South Africa are discussed. The historical evolution of information literacy as a course in South Africa and internationally is also discussed. The study reveals that information literacy has contributed positively to students’ study approaches. It has helped the students to learn how to apply computing and internet skills to improve on their studies. More importantly, the study reveals that information literacy has helped the students to learn different ways to search for and use information for the purpose of working on their assignments and enhancing their knowledge generally. Furthermore, the study reveals that it has helped the students to know how to tailor their search for information using specific databases such as OPAC, PROQUEST, EBSCOHOST, and SABINET etc.
- Full Text:
- Date Issued: 2013
Organisational commitment in the automotive industry : a comparative study of employment contracts
- Authors: Bailey, Peter John
- Date: 2013
- Subjects: Organizational commitment , Employee motivation -- South Africa , Automobile industry and trade -- Management , Management -- Employee participation -- South Africa , Labor contracts -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9299 , http://hdl.handle.net/10948/d1014664
- Description: Organisations face many obstacles in maintaining high quality standards and enhancing their competitive positions. It is not just the external factors, such as market fluctuations, but also internal obstacles, that have an effect on the competitiveness of organisations. Most of the internal factors are the result of poor management practices such as insufficient employee development paths, lack of mentorship programmes or job insecurity which results in the poor performance and commitment levels of employees. However employees are more willing to provide efficient and effective practices if they are committed to the organisation. A committed workforce can be created through many practices. Some of these practices include, creating an environment where employees feel as though they are part of the organisation and that their actions directly influence the success of the organisation (Kingston 2007); building long lasting and fair relationships between staff and supervisors (Manetje 2009:50); providing partial organisational ownership for employees through employee share ownership schemes (Employee share ownership plan guidelines 2007:3); creating an organisation structure which binds employees and groups together and removes bureaucratic practices (Brooks 2009:190) and creating management styles that encourage employee involvement (Manetje 2009:51) Unfavourable conditions within the economy are not making it any easier for organisations to become more competitive. Organisations have had to downsize, restructure and transform in order to cut costs as the demands for goods and services slowed down. However, these practices have resulted in an insecure work environment for employees and have posed complex challenges for management. (Coetzee 2005). Employment contracts have therefore become popular tools for managing economic downturns. Organisations opt for more temporary staff so as to easily reduce headcount when costs need to be lowered. Employment contracts give organisations the advantage of flexibility which is a key area for success in turbulent business environments (Krausz, Bizman & Braslavsky 2001:302). Previous research on temporary contracts has revealed lower commitment levels of staff than other types of contracts such as permanent and fixed-term contracts (Guest 2004:12). Therefore, there needs to be a balance between various employment contracts; a balance which brings out the best in organisational performance. The different types of employment contracts are also important tools to use to enhance commitment within the organisation. For that reason, it is essential to understand the linkage between the types of contracts and organisational commitment and whether certain contracts result in higher levels of organisational commitment. The primary objective of the study is to identify factors which influence organisational commitment as well as to investigate whether organisational commitment and the different types of employment contracts can increase employee motivation and job involvement within the automotive industry environment. Given the primary objective of the study, a quantitative research paradigm was followed in testing the relevant hypotheses. A five-point Likert scale questionnaire was conducted to gather empirical data from the respondents employed within the automotive industry. The target population of the study was the employees within the automotive industry (Volkswagen of South Africa). A convenience sampling technique was used to distribute the questionnaires and the researcher made use of both manual hand-outs and an online system called the Survey Monkey to gather the data. The sample was restricted to 260 respondents. The main findings of this study revealed that the dimensions, workplace culture, job security, career development and personality were statistically significant and had a positive influence on organisational commitment. Workplace culture proved to be the most significant positive influence on organisational commitment. Thus, if an organisation adjusts this dimension to better suit the employees, the result could be an enhanced level of employee commitment. On the other hand, management style and mentoring were found to be the least important in influencing organisational commitment in the automotive industry. Furthermore, the results illustrated a significant positive relationship between organisational commitment and the dependent variables, employee motivation and job involvement. The study also identified the link between employment contracts and organisational commitment, job involvement and employee motivation. However, a statistically significant relationship only existed between employment contracts and job involvement. Thus the different types of contracts have an effect on the level of employee involvement within an organisation. The implications of the findings are that organisations within the automotive industry should focus on areas that have a substantially greater impact on organisational commitment. These areas include workplace culture, job security, personality and career development. Organisations thus need to find methods or processes which facilitate the development of these areas. In order for organisations to move from good to great, a workforce that is committed to the goals and objectives is required.
- Full Text:
- Date Issued: 2013
- Authors: Bailey, Peter John
- Date: 2013
- Subjects: Organizational commitment , Employee motivation -- South Africa , Automobile industry and trade -- Management , Management -- Employee participation -- South Africa , Labor contracts -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9299 , http://hdl.handle.net/10948/d1014664
- Description: Organisations face many obstacles in maintaining high quality standards and enhancing their competitive positions. It is not just the external factors, such as market fluctuations, but also internal obstacles, that have an effect on the competitiveness of organisations. Most of the internal factors are the result of poor management practices such as insufficient employee development paths, lack of mentorship programmes or job insecurity which results in the poor performance and commitment levels of employees. However employees are more willing to provide efficient and effective practices if they are committed to the organisation. A committed workforce can be created through many practices. Some of these practices include, creating an environment where employees feel as though they are part of the organisation and that their actions directly influence the success of the organisation (Kingston 2007); building long lasting and fair relationships between staff and supervisors (Manetje 2009:50); providing partial organisational ownership for employees through employee share ownership schemes (Employee share ownership plan guidelines 2007:3); creating an organisation structure which binds employees and groups together and removes bureaucratic practices (Brooks 2009:190) and creating management styles that encourage employee involvement (Manetje 2009:51) Unfavourable conditions within the economy are not making it any easier for organisations to become more competitive. Organisations have had to downsize, restructure and transform in order to cut costs as the demands for goods and services slowed down. However, these practices have resulted in an insecure work environment for employees and have posed complex challenges for management. (Coetzee 2005). Employment contracts have therefore become popular tools for managing economic downturns. Organisations opt for more temporary staff so as to easily reduce headcount when costs need to be lowered. Employment contracts give organisations the advantage of flexibility which is a key area for success in turbulent business environments (Krausz, Bizman & Braslavsky 2001:302). Previous research on temporary contracts has revealed lower commitment levels of staff than other types of contracts such as permanent and fixed-term contracts (Guest 2004:12). Therefore, there needs to be a balance between various employment contracts; a balance which brings out the best in organisational performance. The different types of employment contracts are also important tools to use to enhance commitment within the organisation. For that reason, it is essential to understand the linkage between the types of contracts and organisational commitment and whether certain contracts result in higher levels of organisational commitment. The primary objective of the study is to identify factors which influence organisational commitment as well as to investigate whether organisational commitment and the different types of employment contracts can increase employee motivation and job involvement within the automotive industry environment. Given the primary objective of the study, a quantitative research paradigm was followed in testing the relevant hypotheses. A five-point Likert scale questionnaire was conducted to gather empirical data from the respondents employed within the automotive industry. The target population of the study was the employees within the automotive industry (Volkswagen of South Africa). A convenience sampling technique was used to distribute the questionnaires and the researcher made use of both manual hand-outs and an online system called the Survey Monkey to gather the data. The sample was restricted to 260 respondents. The main findings of this study revealed that the dimensions, workplace culture, job security, career development and personality were statistically significant and had a positive influence on organisational commitment. Workplace culture proved to be the most significant positive influence on organisational commitment. Thus, if an organisation adjusts this dimension to better suit the employees, the result could be an enhanced level of employee commitment. On the other hand, management style and mentoring were found to be the least important in influencing organisational commitment in the automotive industry. Furthermore, the results illustrated a significant positive relationship between organisational commitment and the dependent variables, employee motivation and job involvement. The study also identified the link between employment contracts and organisational commitment, job involvement and employee motivation. However, a statistically significant relationship only existed between employment contracts and job involvement. Thus the different types of contracts have an effect on the level of employee involvement within an organisation. The implications of the findings are that organisations within the automotive industry should focus on areas that have a substantially greater impact on organisational commitment. These areas include workplace culture, job security, personality and career development. Organisations thus need to find methods or processes which facilitate the development of these areas. In order for organisations to move from good to great, a workforce that is committed to the goals and objectives is required.
- Full Text:
- Date Issued: 2013
Rev James Warren "Jim" Jones: a psychobiographical study
- Authors: Baldwin, Garth Adrian
- Date: 2013
- Subjects: Jones, James Warren -- 1931-1978 , Religious leaders -- United States -- Biography , African American religious leaders -- Biography
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9948 , http://hdl.handle.net/10948/d1015635
- Description: The purpose of a psychobiography is to describe an individual‟s life while using a psychological theory. James Warren “Jim” Jones was selected through purposive sampling because of his instrumental role in organising the largest mass suicide in recorded USA history. Kernberg‟s (1979; 1985; 2004) object relations theory was used to illuminate his life and personality dynamics, a theory focused on describing the borderline personality organisation. The study employed a qualitative single case study design, and data was analysed according to the principals set out by Yin (1994) as well as Miles and Huberman (1994). Results indicated that Kernberg‟s (1979; 1985; 2004) theory was suitable in shedding light on the life of this infamous historical figure, which resulted in an increased understanding of the application of this psychological theory. Lastly, it contributed towards increasing the limited number of psychobiographical studies conducted in South Africa.
- Full Text:
- Date Issued: 2013
- Authors: Baldwin, Garth Adrian
- Date: 2013
- Subjects: Jones, James Warren -- 1931-1978 , Religious leaders -- United States -- Biography , African American religious leaders -- Biography
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9948 , http://hdl.handle.net/10948/d1015635
- Description: The purpose of a psychobiography is to describe an individual‟s life while using a psychological theory. James Warren “Jim” Jones was selected through purposive sampling because of his instrumental role in organising the largest mass suicide in recorded USA history. Kernberg‟s (1979; 1985; 2004) object relations theory was used to illuminate his life and personality dynamics, a theory focused on describing the borderline personality organisation. The study employed a qualitative single case study design, and data was analysed according to the principals set out by Yin (1994) as well as Miles and Huberman (1994). Results indicated that Kernberg‟s (1979; 1985; 2004) theory was suitable in shedding light on the life of this infamous historical figure, which resulted in an increased understanding of the application of this psychological theory. Lastly, it contributed towards increasing the limited number of psychobiographical studies conducted in South Africa.
- Full Text:
- Date Issued: 2013
Assessing the municipal performance management system on service delivery : the case of Lukhanji Municipality
- Authors: Bam, Liseka Lindelwa
- Date: 2013
- Subjects: Performance -- Management , Local officials and employees -- South Africa -- Queenstown , Employees -- Rating of -- South Africa -- Queenstown , Public administration -- South Africa -- Queenstown , Local government -- South Africa -- Queenstown
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8319 , http://hdl.handle.net/10948/d1020140
- Description: The performance management system has been introduced in the South African public service with the intensions of monitoring, reviewing, assessing performance, developing underperformers and recognising and rewarding good performance. This study was undertaken as an attempt to assess whether the Lukhanji municipality performance management systems contribute to the improvement of service delivery and employee productivity. The literature review undertaken in this study, shows that there is a general poor understanding of performance management systems in Lukhanji municipality. The literature review further establishes that there are several challenges that hinder the effective implementation of a performance management system in the municipality. Other findings of the study include that there is a challenge in setting the unrealistic performance targets which are unrealisable by employees. These are the reasons why productivity levels are not always realised and targets not achieved by Lukhanji municipality. The main findings of the study are that, although performance management systems play a significant role in the improvement of service delivery, it has not contributed in the improvement of employee productivity of the Lukhanji municipality. The main recommendation on the basis of this finding is that there should be thorough and regular training of officials within the Lukhanji Municipality about the performance management system and how it influences productivity and service delivery. In conclusion, the Municipal Executive Mayoral Committee should demand verifiable evidence to justify a higher rating during quarterly assessments, and that punitive disciplinary measures be taken against those who do not comply with the provision of the performance management system framework, particularly failure to submit performance instruments.
- Full Text:
- Date Issued: 2013
- Authors: Bam, Liseka Lindelwa
- Date: 2013
- Subjects: Performance -- Management , Local officials and employees -- South Africa -- Queenstown , Employees -- Rating of -- South Africa -- Queenstown , Public administration -- South Africa -- Queenstown , Local government -- South Africa -- Queenstown
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8319 , http://hdl.handle.net/10948/d1020140
- Description: The performance management system has been introduced in the South African public service with the intensions of monitoring, reviewing, assessing performance, developing underperformers and recognising and rewarding good performance. This study was undertaken as an attempt to assess whether the Lukhanji municipality performance management systems contribute to the improvement of service delivery and employee productivity. The literature review undertaken in this study, shows that there is a general poor understanding of performance management systems in Lukhanji municipality. The literature review further establishes that there are several challenges that hinder the effective implementation of a performance management system in the municipality. Other findings of the study include that there is a challenge in setting the unrealistic performance targets which are unrealisable by employees. These are the reasons why productivity levels are not always realised and targets not achieved by Lukhanji municipality. The main findings of the study are that, although performance management systems play a significant role in the improvement of service delivery, it has not contributed in the improvement of employee productivity of the Lukhanji municipality. The main recommendation on the basis of this finding is that there should be thorough and regular training of officials within the Lukhanji Municipality about the performance management system and how it influences productivity and service delivery. In conclusion, the Municipal Executive Mayoral Committee should demand verifiable evidence to justify a higher rating during quarterly assessments, and that punitive disciplinary measures be taken against those who do not comply with the provision of the performance management system framework, particularly failure to submit performance instruments.
- Full Text:
- Date Issued: 2013
Assessing employee perceptions of quality at Fresenius Kabi Manufacturing South Africa (FKMSA)
- Authors: Bango, Nomasango Ida
- Date: 2013
- Subjects: Pharmaceutical industry -- South Africa -- Quality control , Quality assurance -- South Africa -- Management , Manufactures -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8830 , http://hdl.handle.net/10948/d1019778
- Description: The pharmaceutical industry is one of the fastest growing and developing industries in the world today. With the ever advancing technology and manufacturing techniques, quality assurance has become the focus of regulatory bodies all over the world. The implementation of quality management systems (QMS) that ensures that quality is built into every step of the design and manufacturing process has been the focus of many pharmaceutical companies. With the implementation of quality systems, employee’s perception of those systems and overall quality standards of the organisation is very important in establishing the quality culture of the organisation. To benefit from sustainable quality systems the organisations must ensure that employees understand the importance of the systems and that employee’s take personal responsibility for ensuring that their functions are performed correctly the first time. FKMSA has invested in a QMS that seeks to integrate all quality issues. The quality system includes documentation, deviations, corrective and preventative action (CAPA), change controls and quality risk management (QRM) in the entire facility. This system is administered by the quality control department, but each department takes ownership for their quality issues with support and guidance from the quality unit. FKMSA also firmly believes that quality cannot merely rely on the quality control test results; every step of the production process has a quality aspect built in to ensure that quality standards are adhered to. Every employee is trained, assessed and deemed competent before they can perform their duties; this is to ensure that human errors are kept to a minimum. Employee’s perception of quality is an integral part of quality assurance and it is important for the organisation to know what the employees believe to be the company’s standards of quality.
- Full Text:
- Date Issued: 2013
- Authors: Bango, Nomasango Ida
- Date: 2013
- Subjects: Pharmaceutical industry -- South Africa -- Quality control , Quality assurance -- South Africa -- Management , Manufactures -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8830 , http://hdl.handle.net/10948/d1019778
- Description: The pharmaceutical industry is one of the fastest growing and developing industries in the world today. With the ever advancing technology and manufacturing techniques, quality assurance has become the focus of regulatory bodies all over the world. The implementation of quality management systems (QMS) that ensures that quality is built into every step of the design and manufacturing process has been the focus of many pharmaceutical companies. With the implementation of quality systems, employee’s perception of those systems and overall quality standards of the organisation is very important in establishing the quality culture of the organisation. To benefit from sustainable quality systems the organisations must ensure that employees understand the importance of the systems and that employee’s take personal responsibility for ensuring that their functions are performed correctly the first time. FKMSA has invested in a QMS that seeks to integrate all quality issues. The quality system includes documentation, deviations, corrective and preventative action (CAPA), change controls and quality risk management (QRM) in the entire facility. This system is administered by the quality control department, but each department takes ownership for their quality issues with support and guidance from the quality unit. FKMSA also firmly believes that quality cannot merely rely on the quality control test results; every step of the production process has a quality aspect built in to ensure that quality standards are adhered to. Every employee is trained, assessed and deemed competent before they can perform their duties; this is to ensure that human errors are kept to a minimum. Employee’s perception of quality is an integral part of quality assurance and it is important for the organisation to know what the employees believe to be the company’s standards of quality.
- Full Text:
- Date Issued: 2013
Sustainable harvesting of wild populations of Cyclopia intermedia in Kouga, Eastern Cape, South Africa
- Authors: Barnardo, Nadia
- Date: 2013
- Subjects: Wild plants, Edible -- South Africa -- Eastern Cape , Rooibos tea industry -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10639 , http://hdl.handle.net/10948/d1020195
- Description: Cyclopia intermedia E. Mey is harvested from the wild to produce honeybush tea. The presence of a lignotuber and its slow growth seems to hinder the cultivation of this species and wild harvesting is likely to continue. Species distribution modelling indicated that C. intermedia has a climate envelope that spans from the Eastern Cape to the Western Cape along the Cape Fold mountains. This regional distribution is threatened under future climate change scenarios with a range loss and shift identified for climate conditions predicted for 2050. More specifically, its niche was identified as south-facing slopes with sandy to loamy sand soils and water holding capacity that is higher than the surrounding areas. Some keystone Fynbos species were found to share this niche: Leucadendron salignum, Leucospermum cuneiforme, Protea neriifolia, Protea repens, Elegia filacea and Rhodocoma fruticosa. Cyclopia intermedia grows throughout the summer with flowering buds developing in autumn. These enlarge during winter with the flowers opening in early spring. Pods develop in November and seed set occurs during December. Harvesting plants increases their fecundity with cut plants producing more than twice the number of pods and seeds compared to their non-harvested counterparts. This is because resprouting plants produce more flowering stems than uncut plants. Controlled harvesting or localised short-cycle burning could be considered as a management option to improve fecundity of declining Cyclopia intermedia populations in protected areas. C. intermedia harvesting could occur every third year and stem colour was identified as a measure of harvest maturity. Where at least 30 percent of the population has orange (RHS colour 163A) stems the population is suitable for harvesting.
- Full Text:
- Date Issued: 2013
- Authors: Barnardo, Nadia
- Date: 2013
- Subjects: Wild plants, Edible -- South Africa -- Eastern Cape , Rooibos tea industry -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10639 , http://hdl.handle.net/10948/d1020195
- Description: Cyclopia intermedia E. Mey is harvested from the wild to produce honeybush tea. The presence of a lignotuber and its slow growth seems to hinder the cultivation of this species and wild harvesting is likely to continue. Species distribution modelling indicated that C. intermedia has a climate envelope that spans from the Eastern Cape to the Western Cape along the Cape Fold mountains. This regional distribution is threatened under future climate change scenarios with a range loss and shift identified for climate conditions predicted for 2050. More specifically, its niche was identified as south-facing slopes with sandy to loamy sand soils and water holding capacity that is higher than the surrounding areas. Some keystone Fynbos species were found to share this niche: Leucadendron salignum, Leucospermum cuneiforme, Protea neriifolia, Protea repens, Elegia filacea and Rhodocoma fruticosa. Cyclopia intermedia grows throughout the summer with flowering buds developing in autumn. These enlarge during winter with the flowers opening in early spring. Pods develop in November and seed set occurs during December. Harvesting plants increases their fecundity with cut plants producing more than twice the number of pods and seeds compared to their non-harvested counterparts. This is because resprouting plants produce more flowering stems than uncut plants. Controlled harvesting or localised short-cycle burning could be considered as a management option to improve fecundity of declining Cyclopia intermedia populations in protected areas. C. intermedia harvesting could occur every third year and stem colour was identified as a measure of harvest maturity. Where at least 30 percent of the population has orange (RHS colour 163A) stems the population is suitable for harvesting.
- Full Text:
- Date Issued: 2013
Establishing a transformative institutional culture at a comprehensive South African university: the role of the arts
- Authors: Barry, Michael Peter
- Date: 2013
- Subjects: Multicultural education -- South Africa , Education -- Social aspects -- South Africa , Educational change , Cultural pluralism
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9561 , http://hdl.handle.net/10948/d1013069
- Description: Universities in South Africa have emerged from an exceptionally fragmented and divided past and are responding to this by reconceptualising and restructuring their institutional governance structures. This is been done through the introduction of policies and strategies aimed at transforming institutional landscapes and creating environments that are conducive to meeting the demands and pressures of a transformed SA. Previous studies have indicated that there is a need for institutional transformation and change at newly merged universities in SA. However, very little is known about the possible role the arts could play in institutional change and transformation processes and what Badat refers to, when referencing the process of institutional transformation, as “the dissolution of existing social relations and institutions, policies and practices, and their re-creation and consolidation into something substantially new” (2009:456). The goal of this research study is to explore the views, opinions and perceptions of key stakeholders and decision-makers at a comprehensive South African university, in this case, Nelson Mandela Metropolitan University (NMMU), in order to gain their insights into the role the arts could play in creating and consolidating a transformative institutional culture at a merged university in SA. The data was obtained from semi-structured interviews with 16 key decision-makers and stakeholders at NMMU. Based on the thematic data analysis, the responses from these key stakeholders indicate that there is wide support for the arts to play a role in the establishment of a transformative institutional culture and it appears that not only should the arts play a role, they should play a central role.
- Full Text:
- Date Issued: 2013
- Authors: Barry, Michael Peter
- Date: 2013
- Subjects: Multicultural education -- South Africa , Education -- Social aspects -- South Africa , Educational change , Cultural pluralism
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9561 , http://hdl.handle.net/10948/d1013069
- Description: Universities in South Africa have emerged from an exceptionally fragmented and divided past and are responding to this by reconceptualising and restructuring their institutional governance structures. This is been done through the introduction of policies and strategies aimed at transforming institutional landscapes and creating environments that are conducive to meeting the demands and pressures of a transformed SA. Previous studies have indicated that there is a need for institutional transformation and change at newly merged universities in SA. However, very little is known about the possible role the arts could play in institutional change and transformation processes and what Badat refers to, when referencing the process of institutional transformation, as “the dissolution of existing social relations and institutions, policies and practices, and their re-creation and consolidation into something substantially new” (2009:456). The goal of this research study is to explore the views, opinions and perceptions of key stakeholders and decision-makers at a comprehensive South African university, in this case, Nelson Mandela Metropolitan University (NMMU), in order to gain their insights into the role the arts could play in creating and consolidating a transformative institutional culture at a merged university in SA. The data was obtained from semi-structured interviews with 16 key decision-makers and stakeholders at NMMU. Based on the thematic data analysis, the responses from these key stakeholders indicate that there is wide support for the arts to play a role in the establishment of a transformative institutional culture and it appears that not only should the arts play a role, they should play a central role.
- Full Text:
- Date Issued: 2013
The influence of soil properties on the growth and distribution of Portulacaria Afra in subtropical thicket, South Africa
- Authors: Becker, Carina Helene
- Date: 2013
- Subjects: Portulacaria afra -- South Africa , Plant conservation -- South Africa , Shrubs -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10753 , http://hdl.handle.net/10948/d1013046
- Description: Subtropical Thicket is the dominant vegetation biome in the Eastern Cape, and extends through to parts of the Western Cape. It is dominated by Portulacaria afra (spekboom), a woody succulent plant recognised for its importance as an ecosystem engineer and its carbon sequestration potential. Due to excessive grazing from domestic stock, spekboom has been completely removed from some areas. The Subtropical Thicket Restoration Programme (STRP) initiated a large scale restoration programme of planting spekboom cuttings in these degraded areas. Their efforts have been met with varying levels of success and improvement of the programme relies on continuous monitoring and scientific evaluation. I investigated the influence of selected soil properties on spekboom growth, mortality and landscape distribution, at both restoration sites and natural intact areas, and through experiments. Site or location was the most important factor influencing spekboom success at restoration plots, whereby sites in the eastern end of spekboom distribution perform better. Moving westwards slope orientation emerged as an important factor, whereby north facing slopes are preferred by spekboom. Although high levels of soil salinity (NaCl) restricted spekboom growth and affected its health, it could tolerate the levels it was exposed too. Soil pH, above 7, and phosphorous concentration, above 70 mg.kg-1, were the only limiting factors to spekboom survival found in the restoration sites. This preference for acidic soils was mirrored in intact Thicket. However in general, soil is not a major factor influencing spekboom growth and distribution, and spekboom is tolerant of a wide range of soil conditions. Spekbooms constraint is most likely a function of climate, which varies greatly across the biome. This study answered some vital questions regarding the possible influence of soil in spekboom growth and distribution. It disapproved the theory that a catena effect may be responsible for the lack of spekboom growing in bottomland areas. The study also indicates and supports the versatility of spekboom as a plant for restoring degraded lands across a range of different geologies and soil types. To maximise spekboom survival rates, restoration efforts should be focussed towards the eastern end of its distribution and to avoid planting in soils with pH levels higher than 7.
- Full Text:
- Date Issued: 2013
- Authors: Becker, Carina Helene
- Date: 2013
- Subjects: Portulacaria afra -- South Africa , Plant conservation -- South Africa , Shrubs -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:10753 , http://hdl.handle.net/10948/d1013046
- Description: Subtropical Thicket is the dominant vegetation biome in the Eastern Cape, and extends through to parts of the Western Cape. It is dominated by Portulacaria afra (spekboom), a woody succulent plant recognised for its importance as an ecosystem engineer and its carbon sequestration potential. Due to excessive grazing from domestic stock, spekboom has been completely removed from some areas. The Subtropical Thicket Restoration Programme (STRP) initiated a large scale restoration programme of planting spekboom cuttings in these degraded areas. Their efforts have been met with varying levels of success and improvement of the programme relies on continuous monitoring and scientific evaluation. I investigated the influence of selected soil properties on spekboom growth, mortality and landscape distribution, at both restoration sites and natural intact areas, and through experiments. Site or location was the most important factor influencing spekboom success at restoration plots, whereby sites in the eastern end of spekboom distribution perform better. Moving westwards slope orientation emerged as an important factor, whereby north facing slopes are preferred by spekboom. Although high levels of soil salinity (NaCl) restricted spekboom growth and affected its health, it could tolerate the levels it was exposed too. Soil pH, above 7, and phosphorous concentration, above 70 mg.kg-1, were the only limiting factors to spekboom survival found in the restoration sites. This preference for acidic soils was mirrored in intact Thicket. However in general, soil is not a major factor influencing spekboom growth and distribution, and spekboom is tolerant of a wide range of soil conditions. Spekbooms constraint is most likely a function of climate, which varies greatly across the biome. This study answered some vital questions regarding the possible influence of soil in spekboom growth and distribution. It disapproved the theory that a catena effect may be responsible for the lack of spekboom growing in bottomland areas. The study also indicates and supports the versatility of spekboom as a plant for restoring degraded lands across a range of different geologies and soil types. To maximise spekboom survival rates, restoration efforts should be focussed towards the eastern end of its distribution and to avoid planting in soils with pH levels higher than 7.
- Full Text:
- Date Issued: 2013
An assessment of opportunities for implementing lean management in the healthcare supply chain of selected clinics in the East London area
- Authors: Beja, Fezekile Sydwell
- Date: 2013
- Subjects: Lean manufacturing -- Management , Business logistics -- South Africa -- East London , Medical care -- South Africa -- East London
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8899 , http://hdl.handle.net/10948/d1020958
- Description: When the current South African government came into power two decades ago they inherited a fragmented health care system whose main focus was on the tertiary care level. The strategy of the current government was to re-focus the whole health care system and prioritize primary health care system. That included setting up district health care systems and building primary health care centres in the areas within the communities in order to make health care accessible to everybody. Due to financial difficulties the majority of the people staying in these communities solely depend on these clinics as they cannot afford to buy health care services in the private sector. The study seeks to assess the current medication supply chain to these clinics with a view of coming up with recommendations that, when implemented, will ensure that the supply of medication by the clinics is able to meet the demands of their patients. Lean management is a system that was started in the manufacturing sector and because of its success there it was later adopted by the service industry. Lean is a system that seeks to eliminate all forms of waste and improve the quality of the service rendered to the satisfaction of the customer/patient. Literature review and discussion of lean implementation is discussed extensively. The findings of the study are presented, analyzed and discussed. In these findings it is noted that the system is functioning very well but there are challenges in these clinics that need to be addressed. Recommendations of how lean management can be implemented successfully to optimize the functioning of the current system are discusse The permission received from the Department of Health to conduct this study came with contractual obligations that the researcher promised to honour. One of those requirement stated clearly that the findings of the study should not be published anywhere without the permission of the Department (see addendums A & C). It is under that premise that the researcher wants to bring this to the attention of the relevant university departments, with the hope of ensuring that this contractual obligation is honoured.
- Full Text:
- Date Issued: 2013
- Authors: Beja, Fezekile Sydwell
- Date: 2013
- Subjects: Lean manufacturing -- Management , Business logistics -- South Africa -- East London , Medical care -- South Africa -- East London
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8899 , http://hdl.handle.net/10948/d1020958
- Description: When the current South African government came into power two decades ago they inherited a fragmented health care system whose main focus was on the tertiary care level. The strategy of the current government was to re-focus the whole health care system and prioritize primary health care system. That included setting up district health care systems and building primary health care centres in the areas within the communities in order to make health care accessible to everybody. Due to financial difficulties the majority of the people staying in these communities solely depend on these clinics as they cannot afford to buy health care services in the private sector. The study seeks to assess the current medication supply chain to these clinics with a view of coming up with recommendations that, when implemented, will ensure that the supply of medication by the clinics is able to meet the demands of their patients. Lean management is a system that was started in the manufacturing sector and because of its success there it was later adopted by the service industry. Lean is a system that seeks to eliminate all forms of waste and improve the quality of the service rendered to the satisfaction of the customer/patient. Literature review and discussion of lean implementation is discussed extensively. The findings of the study are presented, analyzed and discussed. In these findings it is noted that the system is functioning very well but there are challenges in these clinics that need to be addressed. Recommendations of how lean management can be implemented successfully to optimize the functioning of the current system are discusse The permission received from the Department of Health to conduct this study came with contractual obligations that the researcher promised to honour. One of those requirement stated clearly that the findings of the study should not be published anywhere without the permission of the Department (see addendums A & C). It is under that premise that the researcher wants to bring this to the attention of the relevant university departments, with the hope of ensuring that this contractual obligation is honoured.
- Full Text:
- Date Issued: 2013