- Title
- A strategic approach towards the successful implementation of corporate governance of Information and Communication Technology in the Kwazulu-Natal Department of Social Development
- Creator
- Siziba, Makabongwe Johnson
- Subject
- Corporate governance -- South Africa -- KwaZulu-Natal -- Management Information technology -- Management -- South Africa -- KwaZulu-Natal
- Date Issued
- 2020
- Date
- 2020
- Type
- Thesis
- Type
- Masters
- Type
- MPhil
- Identifier
- http://hdl.handle.net/10948/49617
- Identifier
- vital:41741
- Description
- Information is a critical asset in any organisation and its management, including the associated technological channels, requires the attention of decision-makers to ensure that information assets are utilised for the intended purposes. Therefore, decision-makers need to have appropriate governance oversight on technology that produces information and information itself. Over the years, the governance of ICT has been adopted in the public sector given the fact that state funding received from tax collections is utilised to invest in IT solutions with the intention of expediting service delivery and increase productivity. The purpose of this treatise was to identify the root causes of why the department is not implementing Corporate Governance of ICT successfully despite the fact that most good controls do exist. The research revealed that there is insufficient budget to implement ICT projects coupled with inadequate ICT staff to implement ICT strategy. Furthermore, it cited a lack of ICT governance skills with ICT Strategic Committee members who are tasked with pioneering ICT governance. This weakness relates directly to other identified weaknesses such as end-user resistance to adopt ICT projects and a lack of project management function in the department.
- Format
- 116 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Engineering, the Built Environment and Technology
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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NMU School of Information and Communication Technology
| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Siziba, M.pdf | 2 MB | Adobe Acrobat PDF | View Details Download |