An investigation of the policy implementation measures for the advancement of women into leadership positions in the workplace in contemporary South Africa: a case of the department of education in the Nelson Mandela Bay Municipality
- Authors: Mangisa, Tembela
- Date: 2019
- Subjects: Women executives -- South Africa , Leadership in women -- South Africa -- Nelson Mandela Bay Municipality Women in development -- South Africa Leadership
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/40900 , vital:36265
- Description: Long gone are the times when a woman’s place was in the home. This research was therefore aimed at highlighting the evolving of times in that women and men are now exposed to equal opportunities, and most specifically in education as well as in the workplace. However, the level of equal opportunities that they are exposed to is seemingly not the same when it comes to the work environment, as men still enjoy most of the benefits of being in top positions and being paid more than the female counterparts for doing the same or similar work, with women still discriminated against in this regard in the workplace like they did in the past. South Africa has made significant progress in terms of the economic participation as well as empowerment of women in the labour market. The country has also made great strides in mobilising female leadership and political participation. This has been done through the introduction of labour regulations and affirmative legislation to correct the injustices of the past for previously disadvantaged individuals, and for the purpose of this research, women. These corrective legislative measures also protect women from present unfair discrimination and ensure that they enjoy equal opportunities to education, the workplace and society. Equality in all respects is very important and is the founding principle for the new democratic South Africa, and in this regard gender equality, as women and men are regarded equal before the law and must therefore be treated as such in order to be able to fully create and achieve the vision behind this blueprint. However, the accuracy and efficacy in the implementation of these legislative measures is questionable, because the policies are there in blueprint. However, when it comes to the actual realisation of these policies, it is a different tale as even the numbers prove that it is still very much a man’s world, especially in positions of authority in the workplace as women are still very much circulated in lower and middle level management echelons in both government and industry. This is a prevalent issue not just in South Africa, but worldwide. Even though there are more women than men in the country and apparently in the workplace, one would think that the situation for women would be better. The situation is slowly improving, but it could be better than it is still. Change does it indeed take time, and that is very much clear in terms of policy implemenation, the attitudes in society which still very much influence both men and womens careers, and the representation of women in positions of authority. One would therefore also think that as women are seemingly in majority in the workplace, they would also be in majority in executive and decision-making positions. However, that seems not to be the case as even so and to emphasise this point, women are most spread accross lower levels in organisations, and oftentimes in low-skilled and low-paid sectors in the economy. Therefore, the purpose of this research was to highlight the plight for women in terms of gaining access to the executive suite in government and industry. Indeed, there are legislative frameworks that have been put in place to assist women in this regard, to gain access to management roles, and thereby the senior management roles particularly. However, the research has proven that women are still very much congested in lower and middle management roles, and the senior management roles are still very much occupied by men. There are women who have risen to the occasion and are in executive positions in various spheres, thereby busting the myth that women are not fit to be in leadership positions or cannot handle the job, nor the responsibilities and pressures that come with the job. However, many women in leadership positions are faced with different kinds of pressures than men, such as balancing work and family life, including patriarchal attitudes in the work environment and society about the place and even work of a woman. Therefore, the research was aimed at evaluating the level at which society functions today in terms of growth on the aspects of a woman’s place and that of women in leadership, and finding out what are the attitudes and perceptions in terms of women empowerment in society. There is still the perception that women cannot reach the executive suite, and that it should be a man’s job both in the workplace and in society, and also there is a shock to see a woman advance into what is thought to be a man’s world. Indeed, there has been a somewhat positive shift in that women are getting an education and slowly penetrating these male dominated spaces. However, it is not enough. Legislation is there, but it might not be properly implemented and executed in the various spaces that men and women interact in both in society, the workplace and organisations in South Africa and abroad. It seems highly unlikely and unbelievable that not much has really changed over the years though. Indeed, one could argue that the situation for women is much better than before, as they were before barred from even entering the world of work, as it was believed that a women’s place is in the home in times of yesteryear. The situation is indeed better for women, especially in politics. The study therefore provides concrete evidence that women are still faced with barriers in organisations or the workplace, and hence their underrepresentation in positions of authority highlights some of these barriers, whether they are evenly visible or not.
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- Date Issued: 2019
Assessing the effects of misplacement of qualified personnel on the implementation of policies: Eastern Cape Department of Basic Education – a case of Head Office, Zone 6- Zwelitsha
- Authors: Ntuni, Zingisa
- Date: 2019
- Subjects: Career development -- South Africa -- Eastern Cape Educational change -- Government policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/12513 , vital:39270
- Description: This dissertation sought to review literature on the skills underutilisation in the Eastern Cape Department of Education, a case of Head Office –Zone 6-Zwelitsha. The study intended to delve deeper into the depth of this challenge and understand the effects of this misdeed on the policy implementation in the department. This problem was compounded by the lackadaisical approach to the skills development by the department as it seemed to be employing a shotgun approach to the training and education of its labour-force. The consulted literature pointed to the existence and commonness of the skills underutilisation and its occasioning in reduced outputs and low worker-morale in the workplace. This study played a crucial role in terms of its contribution to the body of knowledge, being a reference point not only for the department of education, nonetheless, for other departments and organisations as well. The study could help the department to rectify its weaknesses and deal with their current challenges of personnel underutilisation. Policy makers and consultants could use the results of this study to formulate policies for their institutions. Lastly, students could also benefit from this study by using it as a source of reference. The qualitative method and case study as a research design employed in the study, semi-structured interviews used as a data collection method, snowballing sampling procedure used. The employees of the Department of Education used as the respondents in the study. The empirical findings in the study revealed the multiplicity of challenges associated with misplacement of qualified personnel in the department which entailed, inter alia, poor implementation of policies, programs and projects, low staff morale, poor delivery of services to the departmental clientele.
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- Date Issued: 2019
Assessing the effects of misplacement of qualified personnel on the implementation of policies: Eastern Cape Department of Basic Education – a case of Head Office, Zone 6- Zwelitsha
- Authors: Ntuni, Zingisa
- Date: 2019
- Subjects: Education -- Standards Full employment policies
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/18654 , vital:42703
- Description: This dissertation sought to review literature on the skills underutilisation in the Eastern Cape Department of Education, a case of Head Office –Zone 6-Zwelitsha. The study intended to delve deeper into the depth of this challenge and understand the effects of this misdeed on the policy implementation in the department. This problem was compounded by the lackadaisical approach to the skills development by the department as it seemed to be employing a shotgun approach to the training and education of its labour-force. The consulted literature pointed to the existence and commonness of the skills underutilisation and its occasioning in reduced outputs and low worker-morale in the workplace. This study played a crucial role in terms of its contribution to the body of knowledge, being a reference point not only for the department of education, nonetheless, for other departments and organisations as well. The study could help the department to rectify its weaknesses and deal with their current challenges of personnel underutilisation. Policy makers and consultants could use the results of this study to formulate policies for their institutions. Lastly, students could also benefit from this study by using it as a source of reference. The qualitative method and case study as a research design employed in the study, semi-structured interviews used as a data collection method, snowballing sampling procedure used. The employees of the Department of Education used as the respondents in the study. The empirical findings in the study revealed the multiplicity of challenges associated with misplacement of qualified personnel in the department which entailed, inter alia, poor implementation of policies, programs and projects, low staff morale, poor delivery of services to the departmental clientele.
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- Date Issued: 2019
Assessing the use of private sector techniques and strategies in the public sector: the case of the department of provincial treasury & planning, Eastern Cape Province
- Authors: Cembi, Amanda Vuyo Obuhle
- Date: 2019
- Subjects: Finance, Public , Finance, Public -- Law and legislation -- South Africa -- Eastern Cape Financial management Public administration
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/37929 , vital:34264
- Description: The aim of this study was to determine and investigate the extent to which the Department of Treasury and Planning manage public finance making use of relevant private sector techniques and strategies. Financial management is a critical element of good governance and it requires a great deal of attention with parallel internal systems and controls. The study determines the role of various bodies within the public finance environment and the relevant legislative frameworks towards efficient and effective financial management by departments. The Public Finance Management Act(1999) and National Treasury Regulations (2009) require all government departments to ensure accountability on resource allocated to be able to measure value for money in relation to the delivery services to communities. The primary objective of this study was to assess the effectiveness and efficient management of public finance in terms of the PFMA as the legislative framework and the MTEF as a financial management tool. The Constitution Republic of South Africa (Act 108 of 1996) makes a provision that all the three government spheres to be developmental-oriented in nature with clear accountability and transparency lines towards service delivery. On the same breath, The Public Finance Management Act of 1999 (PFMA) is meant “To regulate financial management in the national government and provincial governments; to ensure that all revenue, expenditure, assets and liabilities of those governments are managed efficiently and effectively; to provide for the responsibilities of persons entrusted with financial management in those governments; and to provide for matters connected therewith”. With the above introductory contentions from different authors and researchers, this study will basically be on providing more details on the policy documents namely; PFMA so to establish the nature and extent to which effective and efficient financial management has improved good governance in the Department of Treasury & Planning, Eastern Cape Province.
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- Date Issued: 2019
Benefits and limitation of informal trading in promoting sustainable local economic development in the Intsika Yethu Municipality
- Authors: Makubalo, Zukiswa
- Date: 2019
- Subjects: Municipal government -- South Africa -- Eastern Cape Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/12425 , vital:39262
- Description: The informal sector refers to all economic activities by workers and economic units that are not covered or insufficiently covered by formal arrangements which can be carried out across all the sectors of the economy both in public and private spaces. The study was conducted to determine the benefits and limitation of informal trading in promoting sustainable local economic development in the Intsika Yethu Municipality. South African municipalities for various reasons fail in providing local economic development friendly environment and more developmental and inclusive informal economy policies and by-laws. The objective of the study was to assess the benefits and challenges which might hinder the maximisation of benefits in the sector. The literature was reviewed with the aim to integrate published academic data on the benefits and limitations of informal trading in promoting sustainable local economic development. Data for the study was sourced from the literature and questionnaires administered to respondents who were selected by means of a purposive sampling technique. The respondents from which data was collected were 18 and a qualitative research approach was used as a main research methodology. The responses obtained were subjected to content analyses. The main findings of the study include; informal traders are uncoordinated, informal traders are faced with challenges which hinder their success, majority of respondents see benefits from informal trading, the informal sector of responds to triple social ills and all respondents started up businesses due to the inability of the formal sector to create job opportunities that are permanent and enough for everyone. In response to the findings about the main recommendation made is the improvement of communication between government and informal trader for the sustainability of municipal programs.
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- Date Issued: 2019
Challenges in the implementation of a community police forum constitution: a case study of the beacon bay community police forum in the Eastern Cape
- Authors: Twani, Sydney Vuyisile
- Date: 2019
- Subjects: Community policing -- South Africa Crime prevention Police-community relations Police -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/11031 , vital:36687
- Description: The purpose of this study was to investigate the extent to which the Beacon Bay Community Police Forum in the East London area has implemented the Community Police Forum (CPF) uniform constitution. The main research question of this study was: To what extent has the Beacon Bay Community Police Forum in the East London area implemented the uniform Community Police Forum (CPF) constitution? The theoretical framework that guided this study was the broken windows theory. The literature review looked into the following: existing knowledge based on the assessment of the implementation of the uniform CPF constitution by the Beacon Bay Community Police Forum, the regulatory framework and an overview of the role and functions of the community police forum (CPF) in South Africa, lack of awareness and representativeness as challenges to community police forums effectiveness, inadequate resources in the implementation of an effective community policing forum, lack of trust between the police and the community and the issue of corruption as challenges in the implementation of CPF. The qualitative research method was used in this study. The case study design was also used. The researcher used the purposive sampling technique to select six community members and four community executives of the Beacon Bay CPF in the East London area. Face-to-face in-depth individual interviews were used to gather in-depth data. The manual method of analysis was used. The researcher analysed the data by capturing the patterns and direct words of the participants who were interviewed through note taking. Themes were drawn from the responses of the participants and analysed. Some of the findings were that: Community members did not know exactly when the CPF was implemented, the CPF was not effective, community members did not attend CPF meetings and had negative attitudes towards CPF, the police worked better with the rich people rather than the poor ones and there were some influences of politics in the CPF. In addition, the resources lacking at the CPF were: SAPS staff, shortage of police stations and insufficient vehicles at the police stations. Furthermore, some police worked hand-iniv hand with the criminals and the repercussions of poor trust between the community and the police included: community members taking the law into their own hands, poor handling of criminal cases, and escalation of crime in the community. Some community members noted the positive effect that the implementation of the community police forum had as they could now engage the police directly on matters relating to crime and how they think such challenges can be addressed. The researcher made some recommendations towards an effective implementation of the Community Police Forum in Beacon Bay in East London.
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- Date Issued: 2019
Implementation and management of code of conduct in addressing service delivery, in the Eastern Cape department of basic education
- Authors: Mhambi, Mbulelo
- Date: 2019
- Subjects: Professional ethics Code of life
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/16940 , vital:40787
- Description: The study seeks to assess and examine the management and implementation of the code of conduct by the Eastern Cape Department of Basic Education in addressing service delivery in the Province. The reason for the Researcher to undertake the study is influenced among others by poor of service delivery, maladministration and corruption reported in this department through media, newspapers, Auditor General (AG) Reports and Portfolio Committee on Basic Education Eastern Cape Legislature which act as the oversight mechanism for this department. Literature review was conducted as a secondary source of information and primary information was conducted through sample of 30 respondents which were selected by the Researcher. The respondents were from the most key units of the department of Education Eastern Cape, which are stated in chapter one of the study. The study followed qualitative research approach which included semi-structured questionnaire, observation and document analysis. The findings of the study indicate lack of management and implementation of the code of conduct by the department. They clearly shows, lack of awareness and understanding of the code itself by the general staff members, lack of discipline, poor employee attitude, and unwillingness to improve service delivery and corruption in the department systems. The findings of the study expose lack of understanding of the code of conduct by the civil servants in the Department of Education, Eastern Cape. This can be attributed to lack of induction, orientation and training, in order to understand the importance of the code of conduct. Document analysis revealed that, there was lack of adherence and observation of the department’s established policies, rules, regulations, procedures and flouting of supply chain management processes and corruption in the system which is tantamount to violation of the DPSA code of conduct. These factors all contributed to this department’s failure in achieving clean audit outcomes from the AG during the last term. Department of Basic Education, Eastern Cape Province, received qualified and adverse audit reports between 2009 and 2014 financial years. The study recommends trainings of the department of education officials in the DPSA code of conduct. More vigorous on going ethical training is very crucial in the attempt to promote ethical behaviour, to root out corruption, under performance and vi maladministration activities experienced in this department so as to fast track service delivery to the people of the Province, in the following terms of Government administration going forward.
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- Date Issued: 2019
Improving public participation through ward based planning in Port St Johns Local Municipality
- Authors: Koninga, Siyabonga
- Date: 2019
- Subjects: Political participation -- South Africa -- Eastern Cape , Social participation -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape Public Administration -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/45194 , vital:38262
- Description: This research study deals with ways in which to improve public participation through ward based planning in Port St Johns local municipality. Public participation in South Africa is important, as it is the backbone of the democratic state that was introduced by the 1994 democratic elections. Public participation is essentially a process that engages communities from the planning phase to the implementation and evaluation phases of a particular activity or project. Public participation has become a key aspect of South African planning and is a recurring theme in several legislative and theoretical documents. Public participation is a principle that is accepted throughout all spheres of government. It is important because it is the only method whereby government can gain a sense of the needs and aspirations of the various communities. With specific reference to municipalities, public participation is enhanced through the establishment of ward based planning. The Port St Johns ward based planning process has not only been an opportunity for households and communities to contribute to the integrated development plan (IDP), it has also provided them with access to information. This is the first step towards re-skilling our people to participate in the knowledge economy. The ward based planning process provides a link between municipal level planning and delivery and activities at ward level. Port St Johns’ ward based planning process is the vehicle for entrenching participation in the IDP in order to maximise co-ordination and synergy between priorities and municipal programs. The main objective and aim of the study was to advance recommendations that may be adopted as solutions to Port St Johns’ municipal management for improving a strategy for the public to participate in municipal activities. In conclusion, this study found that community based planning does influence the municipality’s integrated development plan but its effectiveness lies in proper planning and giving it the attention it deserves as one of the tools to be used to improve public participation in the affairs of the Port St Johns Municipality.
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- Date Issued: 2019
Improving public participation through ward based planning in Port St Johns Local Municipality
- Authors: Koninga, Siyabonga
- Date: 2019
- Subjects: Public participation
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/44720 , vital:38158
- Description: This research study deals with ways in which to improve public participation through ward based planning in Port St Johns local municipality. Public participation in South Africa is important, as it is the backbone of the democratic state that was introduced by the 1994 democratic elections. Public participation is essentially a process that engages communities from the planning phase to the implementation and evaluation phases of a particular activity or project. Public participation has become a key aspect of South African planning and is a recurring theme in several legislative and theoretical documents. Public participation is a principle that is accepted throughout all spheres of government. It is important because it is the only method whereby government can gain a sense of the needs and aspirations of the various communities. With specific reference to municipalities, public participation is enhanced through the establishment of ward based planning. The Port St Johns ward based planning process has not only been an opportunity for households and communities to contribute to the integrated development plan (IDP), it has also provided them with access to information. This is the first step towards re-skilling our people to participate in the knowledge economy. The ward based planning process provides a link between municipal level planning and delivery and activities at ward level. Port St Johns’ ward based planning process is the vehicle for entrenching participation in the IDP in order to maximise co-ordination and synergy between priorities and municipal programs. The main objective and aim of the study was to advance recommendations that may be adopted as solutions to Port St Johns’ municipal management for improving a strategy for the public to participate in municipal activities. In conclusion, this study found that community based planning does influence the municipality’s integrated development plan but its effectiveness lies in proper planning and giving it the attention it deserves as one of the tools to be used to improve public participation in the affairs of the Port St Johns Municipality.
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- Date Issued: 2019
Investigating the employee turnover of educators in selected schools in the Butterworth Education District
- Authors: Siganagana, Zimkitha
- Date: 2019
- Subjects: Labor turnover -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape Teachers -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/45227 , vital:38334
- Description: The aim of this study is to investigate the employee turnover of educators in the Butterworth Education District. In order to achieve this goal, it was necessary to review the literature on human resource management. The motivation of job satisfaction was used to utilise the full potential people so as to ensure quality products and services. This is a very complex issue owing to the wide range of internal and external factors that impact on it. The study employed a literature study to examine the employee turnover. Moreover, the study discussed the types, consequences and factors influencing employee turnover. It also discussed retaining strategies, steps to manage employee turnover and methods to reduce employee turnover. The findings of the study revealed that an overview of human resource management plays a key role in determining the survival, effectiveness and competitiveness of an organisation. Factors influencing employee turnover determine employee turnover, and one of these is the labour market, which is determined by economic conditions. The findings also revealed that the causes and consequences of employee turnover can impact both negatively and positively to the organisation. Thus, the management of the Department of Education should perhaps adopt intervention strategies to control the main factors. In this regard, the study made recommendations for the motivation of educators in carrying out the core business of teaching and learning. This would involve the adequate allocation of all resources and benefits that surround teaching and learning and the introduction of a retention policy, which might encourage qualified and productive employees to continue working for the Department and reduce the unwanted voluntary turnover of valuable employees.
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- Date Issued: 2019
Post-violent community protest recovery process (PVCPRP) and service delivery in Gauteng Province: a case of Merafong City Local Municipality
- Authors: Ngada,Leon Simphiwe Hopewell
- Date: 2019
- Subjects: Political participation -- South Africa Municipal government -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13859 , vital:39719
- Description: The on-going violent community public protests in most South African municipalities, including Merafong Local City Municipality in Gauteng Province, continue unabated. While community public protests is a democratic right provided for in the Constitution (RSA 1996), the violent nature and persistence thereof at municipal level is a cause for serious concern. The associated violence often results in the destruction of both public and private property, disruptions in economic activities, loss of lives and severe injuries to innocent victims. Since the end of the 5-year of violent community protest in Khutsong in 2009, there has been a surge in post-violent protest recovery processes, reconstruction and service delivery operations. Despite the expertise and funding since 2009, external driven operations have not led to lasting peace and stability, establishment of functioning institutions, eradication of poverty, livelihood improvements, or economic reconstruction and development in the violence-torn municipality. All too often, programmes, policies and solutions were designed and imposed by external actors either because they had worked elsewhere or they were influenced by the political and economic interests of powerful politicians. Furthermore, external actors have tended to assume that local approaches based on the liberal peace framework would be successful wherever its implemented, while ignoring local communities, contexts and knowledge. This exploratory qualitative study based on the Merafong City Local Municipality critically explores and assesses the impact of community engagement during post-violent recovery processes. Moreover, it endeavours to comprehend the strengths and shortcomings of this approach and provide recommendations for future improvement. This is important since socio-economic recovery and economic development are crucial for lasting stability and peace in post-war countries.
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- Date Issued: 2019
Role of councillors in the roll-out of the national development plan: the case of Chris Hani District Municipality
- Authors: Fololo, Ncumisa Kanyisa
- Date: 2019
- Subjects: Political leadership -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/42129 , vital:36628
- Description: The study wants to establish the level of awareness of councillors of their role and responsibility in the National Development Plan as public representatives who are required to provide sustainable ways to meet the socio-economic needs of communities and improve the quality of life. The interest was triggered by the fact that even though the National Development Plan is a national document but its implementation and success will be gauged through the improved lives of community that are led by councillors. All the envisaged programmes and activities that are reflected in the NDP will be implemented in the municipal areas hence councillors as community leaders should be the champions of such. Their contribution as public representatives in the implementation of the NDP is vital and key. The study adopted a case study design that assisted in establishing what is required from councillors in the implementation of the NDP as they plan for communities and municipal officials as a supporting and implementing arm of the council. Qualitative and quantitative data collection instruments were used to collect data. Data collection tools used to obtain information from the councillors and municipal officials were written self-administered questionnaires for councillors and face to face interviews for municipal officials. For councillors the study reflected on their lack in carrying their fiduciary duties in providing leadership and guidance through proper planning and oversight. They have to a certain degree viewed the NDP as political document rather than a government planning framework tool. For municipal officials, the study highlighted their lack of ownership of the NDP which they view it as a separate document rather than considering that the national developed the National Spatial Development Perspective, Provinces, the Provincial Development and Growth Strategies and local government had to develop their Integrated Development Plans and all those were the strategic planning documents to drive development forward, however without having a long term vision which is called by many countries, National Development Plan to provide framework for all these documents. Subsequently, the study made a set of recommendations in this regard.
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- Date Issued: 2019
The challenges facing small, medium and microsize enterprise in public procurement: a case of Sundays River Valley Municipality
- Authors: Mkele, Makhaya Nelson
- Date: 2019
- Subjects: Government purchasing -- South Africa -- Eastern Cape , Government purchasing -- Case studies Small business -- South Africa -- Eastern Cape Small business -- Research -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/40017 , vital:35675
- Description: The purpose of this study is to investigate challenges facing Small, Medium and Micro Enterprises (SMMEs) in order to improve the participation of SMMEs in public procurement processes within category B municipalities. A Total Quality Management approach was used to interpret the manner in which to install change within a selection of supplier procedures. The study employed desktop analysis to explain and describe the challenges SMMEs are facing in public procurement in the Sundays River Valley Municipality. Based on the discussions of the participation of SMMEs in public procurement, the challenges which exist within a centralised approach of public procurement were discovered. The findings of the study revealed that SMMEs are challenged by the lack of entrepreneurial coaching by local government, low demand for the commodities, lack of experience, skills and knowledge, limited access to debt finance, poor marketing skills, poor managerial and lack of planning skills, gaps in implementation of preference point system, poor management of core strategies of the preferential system, gaps in implementation of preference point system, poor management of the tender system, improper integration of central supplier database, globalisation and the impact of e-procurement on local government level. Subsequently, the study made recommendations in this regard.
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- Date Issued: 2019
The contribution of tourism in local economic development: the case of Buffalo City Metropolitan Municipality
- Authors: Tshobeni, Yolanda
- Date: 2019
- Subjects: Local government -- South Africa -- Eastern Cape , Economic development -- South Africa -- Eastern Cape Sustainable development -- South Africa -- Eastern Cape , Tourism -- South Africa -- Buffalo City Metropolitan Municipality Tourism -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/43732 , vital:37039
- Description: The primary aim of the study was to analyse the contribution of tourism to Local economic development in BCMM. Tourism is one of the most important sectors of the economy and an extremely lucrative business. The industry is growing and carries great potential of contributing to a country and/or local areas’ economy and development. What motivated the study is that there are no published studies on the contribution of tourism to LED in BCMM. Therefore, is a lack of information on the importance of tourism activities on promoting the local communities’ economies and social well-being by helping to reduce poverty. Even though, the municipality gives some information on activities that are being done by the municipality to work with the local communities that have tourist attraction hubs, the information does not delve into economic issues that are needed to ensure that there is promotion of development in areas that are around the tourist attraction hubs. The study was qualitative and it used secondary data to achieve its objectives. Data was sourced from journals, municipal documents, newspapers and many other secondary sources. Results showed that tourism in BCCM has led to economic development in that there are quite a number of attractions and tourism products in the city i.e. museums, theatres, beautiful beaches, conference, restaurants, and accommodation facilities, and this is where job opportunities are created. The tourism sector is one of the key areas with great potential for poverty alleviation and has been taken as a key portfolio to be appropriately monitored to foster its growth and development in the Buffalo City Metropolitan.
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- Date Issued: 2019
The Effects of Municipal Amalgamations on Organisational Culture: A Case-Study of Raymond Mhlaba Local Municipality in Eastern Cape Province.
- Authors: Ndlela, Likhaya Hlubikazi
- Date: 2019
- Subjects: Corporate culture Organizational change
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13848 , vital:39717
- Description: In the study, the researcher assessed the effects of amalgamations on organisational culture in the Raymond Mhlaba Local Municipality in Eastern Cape Province. The study examined whether the current organisational structure is conducive to a sound working environment, analysed change management interventions provided after the amalgamation and made recommendations to the local municipality on the measures to be taken to provide quality service delivery, improved communication networks and challenges that affect organisational culture. The entire research process was guided by the above research objectives and questions that strive to assess the outcomes of the effects of an amalgamation on organisational culture in Raymond Mhlaba. The study involved a qualitative research approach, and interviews were conducted for the administrative employees of the municipality. The findings of the study identified that the municipal amalgamation has negative effects on organisational culture, especially at the beginning of the amalgamation. The study established that there are many factors that led to the negative effect of an amalgamation on organisational culture, such as lack of management communication, consultation and planning strategies, preferential treatment, conflict and confusion, service delivery and failure to provide change management interventions. The study also revealed that the amalgamation came with better opportunities in terms of salary scales as the municipality is be more capacitated. These factors can be prevented to ensure the success of amalgamations in Local Government. Finally, the study makes recommendations for the municipality on how 10 to handle the amalgamation better, to result to a positive effect on organisational culture.
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- Date Issued: 2019
The implementation of performance management systems: Chris Hani District Municipality
- Authors: Zazi, Luzuko
- Date: 2019
- Subjects: Performance -- Management -- South Africa -- Eastern Cape -- Chris Hani District Municipality , Employees -- Rating of -- South Africa -- Eastern Cape -- Chris Hani District Municipality Municipal government -- South Africa -- Eastern Cape -- Chris Hani District Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/44301 , vital:37150
- Description: This study stemmed from the researcher’s observations about the seemingly ‘obvious’ under performance of the Chris Hani District Municipality and the Lukhanji Local Municipality. As a resident of Komani – under the now Enoch Mgijima Local Municipality, the researcher noticed the rampant water cuts and electric power outages, among other issues, experienced in the district; and sort to understand the underlying causes to these. To understand the root-cause, this study aimed to describe the implementation of performance management systems within the Chris Hani District Municipality; neglecting the Lukhanji Local Municipality as it was in the process of amalgamation to form the Enoch Mgijima Local Municipality. The process was finalised in August 2017, proving the municipality ‘too new’ to study. As a descriptive, qualitative study following the constructivist paradigm, focus was placed on the role senior management plays in the performance management processes, with six operational staff’s perceptions about this process interrogated through a focus group. As custodians and drivers of quality service delivery, five directors and senior managers were interviewed through semi-structured interviews to gather thick, descriptive narratives about the process. The study found performance management was implemented at management level only, with ‘loose’ performance arrangements between supervisors and subordinates. This made it difficult to manage performance or account for poor performance as there are not strict, contractual targets. At management level, critical issues found included poor performance information collection, management not owning their respective targets on their portfolios of evidence, non-alignment of targets with the Integrated Development Plan, and Council not holding persons responsible for irregular expenditure accountable - as no investigations were done in order to recover the monies. This, the Auditor General says promotes a general culture of unaccountability; thus, confirming the researcher’s observations and identifying the root-cause. Recommendations included a ‘back-to-basics’ philosophical approach to municipal governance. These included an adoption of a comprehensive performance management policy; management empowerment in the collection and use of performance information; a change in organisational culture from both side of the political-administrative dichotomy; and an introduction of a community-based monitoring mechanism supplemented with a non-partisan voter education initiative. Furthermore, the strengthening of intergovernmental relations was recommended insofar as this pertains to the delivering of basics services and infrastructure, developing the local economy, and improving the quality of life within the district.
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- Date Issued: 2019
The use of the performance management system as management tool to accelerate service delivery in municipalities, case study Amathole District Municipality Eastern Cape
- Authors: Nako, Mkhululi
- Date: 2019
- Subjects: Performance -- Management Public administration Local government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13824 , vital:39715
- Description: In the recent years have been several public protests in our communities which was a result of slow pace in the provision of services by the municipalities in the district which has led to the use of the performance management system in order to accelerate the service delivery. The study focused on the usage of the system like performance management to accelerate service delivery in Amatole District Municipality (ADM) in the Eastern Cape Province. There is limited research regarding the usage of the system like performance management to accelerate service delivery in Amatole District Municipality. Mixed research methodology was used. The sample (n=10) comprised of individual involved in performance management systems. Data was collected through the questionnaire method and both qualitative and quantitative methods were used for data analysis. The study results show that while the performance management systems are being practiced at the municipality it is not done effectively and efficiently. In addition, not all municipal employees had the necessary knowledge and expertise to implement PMS. It can also be noted that every respondent in the study agreed that performance management systems do accelerate service delivery if done efficiently. The study recommends that local government should not only focus on their plans on dealing with backlogs but also on the rapid development taking place and the performance management system framework should cater for individual performance.
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- Date Issued: 2019
To explore the Reconstruction Development Programme housing system in South Africa and its full potential relating to the system itself, the design, government’s role and the challenges encountered in its implementation: The Case of Buffalo City Metropolitan Municipality, Eastern Cape
- Authors: Mvunge, Nathunathi Mvunge
- Date: 2019
- Subjects: Housing -- South Africa -- Eastern Cape Human services -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13782 , vital:39711
- Description: The issue of housing in South Africa presents a challenge confronting many citizens. As such, this dissertation seeks to identify the challenges faced by the Buffalo City Metropolitan Municipality in its implementation of the RDP Housing Scheme, to assess how the housing challenges in the BCMM differ from those in other municipalities, to identify the measures taken by the Buffalo City Metropolitan Municipality to address the challenges encountered in the implementation of the RDP Housing Scheme and to give possible recommendations that address the challenges encountered in the implementation of the RDP Housing Scheme in BCMM. The study makes use of qualitative research in the form of in-depth interviews, focus group discussions, observations and relevant secondary literature to collect data from the Buffalo City Metropolitan Municipality and from citizens residing in Amalinda and Scenery Park RDP houses. The findings of the study show that the majority of the occupants of RDP houses in both Amalinda and Scenery Park are not satisfied with the quality of the houses mainly in terms of their sizes and space. The government has limited resources and is not able to provide enough good quality houses to the applicant’s needs. In addition, the study reveals that there are bureaucratic (red tape) delays in the implementation of the RDP and that the government does not work together with or consult with the beneficiaries of the RDP Housing scheme sufficiently. The study was anchored in the Neo-institutional and the growth pole theory. As to recommendations, the study has recommended that the government address the still extant barriers intiated by the apartheid government, by allowing public participation in the implementation of the RDP housing scheme and ensuring that effective screening measures be used to eligible RDP housing occupants.
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- Date Issued: 2019
A critical assessment of the oversight role of committees of parliament : a case of the Portfolio Committee of Public Works National Parliament in South Africa 2010 - 2015
- Authors: Yako, Roderic Ralph Odo
- Date: 2018
- Subjects: South Africa -- Department of Transport Legislative oversight Legislative bodies -- Committees
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/11928 , vital:39119
- Description: The research seeks to assess the efficacy of the oversight role of portfolio committees of Parliament with specific reference to the Portfolio Committee on Public Works between 2010 and 2015. The Portfolio Committee on Public Works has an overarching oversight role over all infrastructural and maintenance services rendered by the Department of Public Works. The Department of Public Works fulfils a pivotal function in the infrastructural and maintenance service rendition to all departments in the executive. This function overlaps on provincial and local government spheres. The researcher dwells much on the capacity and competency of members of portfolio committees and support staff in their use of oversight tools, inclusive of the Theory of Change, Monitoring and Evaluation, Budget Cycle Model, Public Sector Oversight Model and Logical Framework when conducting oversight within a financial year. The critical point that was noted was the inadequate time allocated by the Joint Programme Committee for committee oversight and the inadequate capacity of members and support to apply the instruments designed for effective and efficient oversight. The dearth of application of appropriate instruments for oversight is exacerbated by the proliferation of executive government departments, which stretches the work of the Portfolio Committee of Public Works without stretching the resources. The research methodology used included data collection using questionnaires and interviews as instruments for assessment. Questionnaires were distributed to all Whips of all parties in Parliament. A sample size was measured from the total number of members of Parliament less ministers and their deputies and officials. The sample was fifty members. After analysis of the data, it transpired that the responses on the questionnaires gave a convincing result confirming some assumptions that triggered the research. The researcher arrived at conclusions and thereafter suggested recommendations. The research reflected on weaknesses and achievements of the portfolio committees in their oversight role and stressed the importance of the application and use of oversight-related tools and models in order to achieve best practices for developmental results.
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- Date Issued: 2018
A theoretical study on primary health care services within a South African context
- Authors: Mkalipi, Thembinkosi Delport
- Date: 2018
- Subjects: Primary health care -- South Africa , Health facilities -- South Africa Clinics -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/32193 , vital:31979
- Description: Primary health care (PHC) is a system introduced to bring health services closer to communities. It was introduced with its challenges such as the management and treatment of various illnesses including HIV, TB and STI’s which have affected certain communities. The non-communicable diseases which require the attention of PHC institutions still face numerous challenges including the referral system and clinics with limited medicine. The study revealed that there are limited measures in place to deal with communities in rural areas who require medical assistance from government. Further challenges identified from the study included human resource management, supply chain management, finance and other administrative support systems. The inadequate funding of the Department of Health appears to be directly related to adequate service delivery problems. The study adopted a qualitative research methodology which incorporated an extensive desktop analysis and literature review approach. No human participants were involved. Health legislation is an important enabler and a necessary component of health policy. Research has shown that since 1995 when the first edition of the review appeared, South Africa has been engaged in a constant process of public health law reform and despite significant gains, some legislative processes have stalled. Examples include the certificate of need provided for in the National Health Act, the introduction of compulsory continuing professional development for pharmacists, the recognition of specialist nurses as prescribers, and the introduction of international benchmarking for medicinal processes. The process of introducing NHI remains contested with the legislative component, still under developed. Although NHI will in due course be a game changer and there has been some strengthening of the health service in the NHI pilot district to date, in general, implementation has been slower than anticipated in the NHI green paper released in August 2011. The NHI white paper indicated that public health care spending was likely to increase substantially over the next 15years from 4% to 6% of the GDP. Several mechanisms for raising revenue have been proposed, including some combination of an increase of VAT or payroll tax, or an increase of personal income tax. NHI also has the potential to improve efficiencies in the overall health system through improved pooling, strategic purchasing, medicine price reduction through central procurement, redistribution, improved quality in the public sector and providing greater access to general practitioners. Development of, and amendment to the relevant health technology assessment policy and legislative frameworks are needed in order to inform appropriate universal health coverage and to align with the 2015 NHI white paper Addressing social determinants is the cornerstone of the National Department of Health’s primary health care system. A engineering strategy, and an approach that is embedded in the country’s national development plan is needed. However the translation of this policy commitment to programmatic action at different levels in the health system and in partnership with other sectors remains elusive Evidence indicate that South African patients face challenges in accessing heath care particularly those from rural areas. The main challenge is the lack of a coordinated strategy to ensure continuous access to treatment, cure and support for chronic conditions. This study has shown that the private for profit hospital sector is well resourced and caters to a population that is wealthier, urban and more likely to be formerly employed. The public hospital sector catering to the majority of South Africans, faces lower human resourcing ratios, financial constraints and ageing infrastructure. The ideal clinic realisation and maintenance programme was assigned in response to the current deficiencies in the quality of primary health care services and to lay a strong foundation for the implementation of national health insurance. There is an urgent need to develop cohesive, sustainable systems to support evidence based decisions on appropriate regime choices, while minimizing risks associated with medication. This study has shown the importance of a robust national PV system in order to reduce the significant burden of drug induced diseases, to inform treatment policies with real world evidence, to improve outcomes of common diseases, such as HIV, TB, hypertension, and diabetes through optimal therapeutic management, and to ensure the safety of large scale therapeutic interventions such as vaccines, especially when newly introduced. Results from the study suggest that there is a failure by policy-makers to adequately address the challenges faced by PHC institutions. There also appears to be a backlog in terms of the promulgation of enabling legislation to address certain of the challenges. The Department of Health has a number of draft policies which are negatively affecting the level of service delivery. The study revealed that the challenges include, inter alia, inadequate budgeting, staff shortages, aging infrastructure, the non-availability of certain medicines in hospitals, a poor referral system with limited measures in place to address HIV, TB and STI’s as well as non-communicable treatments.
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- Date Issued: 2018