An evaluation of the coordination of selected decentralised provincial services in the province of the Eastern Cape and its relationship with similar municipal services
- Authors: Ndude, Peace-maker Mqokeleli
- Date: 2009
- Subjects: Social service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11634 , http://hdl.handle.net/10353/158 , Social service -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Public welfare -- South Africa -- Eastern Cape
- Description: In this study, it was attempted to gain insight on coordination of decentralized health and social development services. Further, it was attempted to evaluate the coordinating arrangements of and relationship between decentralized provincial health and social development services with similar services rendered by district and local municipalities. Since the literature on coordination of decentralized services is limited, it is anticipated that this study will provide valuable information for further research on the topic. In the literature study undertaken however, it was evident that coordination of services increases the rate of effectiveness and efficiency in the delivery of public services. It was found that role players can no longer afford to work in different compartments. They need to work cooperatively together in achieving unity of purpose, unity of effort as well as unity of action towards the realization of the objectives of government, that of rendering of public services. Thirty four respondents composed of mayors in Amathole District Municipality and Buffalo City Local Municipality, municipal managers for the respective municipalities, portfolio heads for health and social development services in the respective municipalities as well as two councillors, one in each municipality, were given questionnaires to complete. Also given questionnaires to complete were the political office bearers of the Provincial Department of Health and the Provincial Department of Social Development as well as respective Heads of the two departments. Again, officials of the five decentralized offices of the Provincial Department of Health and the Department of Social Development namely, Mbashe, Mnquma, Buffalo City, (v) Amahlathi and Nkonkobe, were given questionnaires to complete. The intentions of the study were to determine the effectiveness in coordinating the rendering of health and social development services between the Provincial Authority, the district as well as local municipalities in the Eastern Cape. Also, the intention was to determine the problem areas in the coordination of the health and social development services rendered by the above authorities. Lastly, the intention was to ascertain whether or not proper measures and standards are put in place for the effective coordination of health and social development services rendered by the above authorities. The findings of the study confirmed firstly, that there is a need to coordinate decentralised health and social development services with similar services rendered by district and local municipalities as well as other role players. Secondly, the study confirmed that departments and municipalities experience problems of coordinating decentralised health and social development services. Thirdly, the study confirmed that there are measures in place to coordinate decentralised health and social development services with similar services rendered by municipalities and other role players. Lastly, the study confirmed, that such measures are not properly defined and need to be strengthened.
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- Date Issued: 2009
An evaluation of the expanded public works programme in the Buffalo City Metropolitan Municipality, Eastern Cape Province
- Authors: Ntwasa, Andisa
- Date: 2017
- Subjects: Public works -- South Africa -- Eastern Cape Poverty -- Government policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/8802 , vital:33599
- Description: The evaluation of the EPWP within the BCMM will assist the municipality in enhancing the metropolitan’s capacity to deliver the services of the EPWP by ensuring that challenges are addressed, an integrated approach is adopted and that the programme implementation receives the necessary support in order to develop communities. Cabinet has adopted the EPWP as its main tool for creating job opportunities. It has been approved as a conceptual framework with a specific role and targets for each municipality programme. The EPWP also engages the creation of job opportunities for unemployed people which enables them to participate in the economy; eventually they will make a contribution to their communities’ development and to the country as a whole. (National EPWP Guidelines, 2003:4). The EPWP is significant because it aims to expand the creation of temporary job opportunities which will give unemployed and poor people some income. The BCMM has focused on strengthening and expanding its EPWP, predominantly in the infrastructure sector. The emphasis has been on job creation through intensive methods in housing and infrastructure projects, as well as on improving reporting, monitoring and evaluation. Thus, the decision was taken to house the EPWP unit within the Directorate of Infrastructure Services for efficient administration, as most infrastructure projects are implemented within the directorate. To improve the implementation of the EPWP, and to be effective within the metropolitan, the programme should incorporate all activities within the municipality. Therefore, every project implemented, as per the municipality’s Integrated Development Plan (IDP), should be required to promote all possible EPWP opportunities. All existing projects should be restructured in order to promote greater employment opportunities. The municipality needs to increase emphasis on labour intensive construction methods, the rollout of the EPWP in the social and environmental and culture sectors, and the municipality should evince a greater level of EPWP participation.
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- Date Issued: 2017
An evaluation of the impact of the provincial housing policy in the Nxuba Municipality
- Authors: Dywili, Mhlobo Douglas
- Date: 2012
- Subjects: Housing policy -- South Africa -- Eastern Cape , Housing development -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11636 , http://hdl.handle.net/10353/510 , Housing policy -- South Africa -- Eastern Cape , Housing development -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape
- Description: The Eastern Cape Department of Housing has a constitutional and legislative mandate to provide houses to the poor and disadvantaged citizens living within the province. Parliament must also, according to the Constitution of the Republic of South Africa, 1996, as amended, take reasonable legislative and other measures within its available resources to achieve the progressive realisation of the right of citizens to have access to adequate housing (section 26 (1) and (2)). The commitment to improve the existing housing situation, namely the serious lack of adequate housing and basic services in urban townships and rural settlements, is thus in the first instance a policy matter and secondly a financial matter. However, despite the existing policy measures, such as the Housing Act, 1997 (Act 107 of 1997), the rendering of housing services resulted in uncompleted and defective houses due to inexperienced contractors providing poor workmanship and also corruption in the housing programmes. The rendering of housing services as a functional area has constitutionally been given to the national and provincial legislatures in South Africa. The Constitution allocated this function to the local sphere of government. Municipal authorities are the facilitators of sustainable housing services to (xiv) citizens on behalf of the national and provincial spheres of government. The study was thus conducted within the Nxuba local municipality which is one of eight local municipalities in the Amathole district municipality. The purpose of the study was to evaluate the implementation of the provincial housing policy and to determine the impact of the existing policy on the housing needs of the citizens of the Nxuba local municipality. For this purpose the fundamental and overall study problem was found to be that the rendering of housing services at the Nxuba local municipality is hampered by the implementation of an inadequate provincial housing policy and by incompetent municipal personnel and that these actions do not satisfy the growing demand for sustainable and suitable housing. The hypothesis was furthermore based on the fact that the existing provincial housing policy is inadequate to satisfy human needs and impacts negatively if not harmfully on human well-being. The study revealed that besides the implementation of an inadequate housing policy by incompetent municipal personnel, there are economic, social, political, physical and environmental effects on the citizens. As far as the environmental is concerned, the staging of protest marches resulting in the burning of tyres, rubbish cardboards and road barricades had caused serious air pollution which might lead to the spread of diseases such as TB, cancer and bronchitis when people inhale the poisonous gas evolving from smoke such as carbon monoxide (CO) and sulphur dioxide gases. Secondly, there is an economic impact on the citizens. Houses have been built away from town and people are compelled to commute between the town and their place of residence on a daily basis. With a continuous increase in the petrol price and its associated increase in transportation costs people pay large amounts to get to town. Furthermore the building of the RDP houses frequently comes to a standstill, builders, plumbers and carpenters lose their jobs. People’s income levels fall, impacting negatively on economic activity.
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- Date Issued: 2012
An evaluation of the implementation of capacity building strategies in the provision of health services in the central region of Malawi
- Authors: Chowawa, Rosemary Shanice
- Date: 2012
- Subjects: Medical care -- Malawi , Public health -- Malawi , Health services accessibility -- Malawi , Community development -- Malawi , Strategic planning -- Malawi , Human services -- Malawi , Administration , Capacity -- Capacity building , Efficiency -- Effectiveness , Management -- Public administration , Organising -- Planning , Policy making
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11673 , http://hdl.handle.net/10353/d1007122 , Medical care -- Malawi , Public health -- Malawi , Health services accessibility -- Malawi , Community development -- Malawi , Strategic planning -- Malawi , Human services -- Malawi , Administration , Capacity -- Capacity building , Efficiency -- Effectiveness , Management -- Public administration , Organising -- Planning , Policy making
- Description: The purpose of the study was to evaluate the impact of implementing capacity building strategies on the provision of health services in the central region of Malawi. The study intended to determine why a lack of quality services is still prevailing in the health services in the central region despite implementing capacity building strategies aimed at improving the delivery of health services. In addition to this, to come up with recommendations to improve the implementation of the existing capacity building strategies so that the implementation results in the intended impact, that is efficient and effective provision of health services in the central region of Malawi. The studies reviewed what various scholars have written on capacity building in order to ground capacity building in Public Administration and provide the study with a conceptual, theoretical and legislative framework. This enabled the researcher to describe the nature and place of capacity building in Public Administration. It was evident from the review that the implementation of capacity building strategies is a systematic process which requires that chief officials follow all the steps in order to effectively and efficiently implement the capacity building strategies so that the intended impact is achieved. In this regard, capacity building is a management function which requires that chief officials play an enabling role by providing the necessary resources (both human and financial) and policies that support the implementation of capacity building strategies. The study used both quantitative and qualitative research methods whereby thirty-five respondents composed of political office-bearers and chief officials from Lilongwe, Dedza, Mchinji and Dowa districts and Ministry of Health Headquarters in the central region of Malawi were given self-administered questionnaires to complete. Face-to-face interviews and document analysis were also used as research methods. The intention was to determine the problems that are being experienced in the implementation of the existing capacity building strategies and find out if the strategies are resulting in the intended impact. The study findings confirmed that there are indeed problems being experienced in the implementation of the existing capacity building strategies, namely: inadequate human and financial resources, corruption, political interference, lack of consultation with stakeholders and lack of political will to make sure that the implementation of the capacity building strategies is effectively and efficiently done. It was also revealed that the implementation of the existing capacity building strategies is impacting negatively on the provision of health services in the central region of Malawi, hence indicating a need to change in approach. The study concludes that in order for the capacity building strategies to achieve the intended impact there is a need to broaden the scope of the legal framework on health capacity building strategies in Malawi, enforce the use of performance standards and improve the operational framework to gain efficiencies and effectiveness from current investments in capacity building.
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- Date Issued: 2012
An evaluation of the integrated coordination role of the District Intergovernmental Forum in service delivery : a case of Alfred Nzo District Municipality in the Eastern Cape (2010-2015)
- Authors: Ngxenge, Daphne Nomthandazo
- Date: 2016
- Subjects: Local government -- South Africa -- Eastern Cape Intergovernmental cooperation -- South Africa -- Eastern Cape Intergovernmental fiscal relations -- South Africa
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/9079 , vital:34226
- Description: Intergovernmental relation is a prerequisite for effective performance of the contemporary governments. This research evaluates the roles and functions of intergovernmental forums towards enhancing the improvement of service delivery in the Alfred Nzo District Municipality. The motive of the study was to identify the major inhibitors and the integrated remedial measures that can be suggested. In a bid to accomplish this, the entire research process was guided by the four critical research questions for the study entail the evaluation of: What are the edifiers of the roles and functions of intergovernmental forums in service delivery within the Alfred Nzo District Municipality (ANDM)? What so far are the effects of intergovernmental forums on the performance of Alfred Nzo District Municipality (ANDM)? Which are the inhibitors of the effectiveness of the roles or functions of intergovernmental forums in service delivery within the Alfred Nzo District Municipality (ANDM)? Which hybrid model or recommendation can be suggested for improving the effectiveness of the roles or functions of intergovernmental forums in service delivery within the Alfred Nzo District Municipality (ANDM)? The analysis of the qualitative data that was obtained from 25 sampled participants drawn from Alfred Nzo District Municipality revealed that the edifiers of the roles and functions of intergovernmental forums in service delivery within the Alfred Nzo District Municipality (ANDM) are often linked to the legislations and regulations on intergovernmental relations, information system, and the policy on intergovernmental relations. In response to the question that probed what so far are the effects of intergovernmental forums on the performance of Alfred Nzo District Municipality (ANDM), the participants revealed that the effects of the roles and functions performed by the intergovernmental relations and forums have so far been manifested in the improvement of resource optimisation and service delivery. However, further analysis of the interview findings indicated that as much as Alfred Nzo District municipality has been able to realise some of the positive impacts of intergovernmental relations and forums, there are also still challenges that limit the realisation of the full positive impacts of the implementation of the intergovernmental relation programmes. The thematic content analysis of the interview findings revealed that the major inhibitors of the effectiveness of the roles or functions of intergovernmental forums in service delivery within the Alfred Nzo District Municipality (ANDM) are often linked to the three sets of challenges that include: operational challenges, financial challenges and policy issues. In response to the findings of this research, it is argued that the managers and directors at Alfred Nzo District Municipality must consider using the following strategies if they are to ensure that their established intergovernmental forums influence the successful implementation of joint projects and service delivery of the municipalities within the jurisdiction of intergovernmental relations: Practicalise the Legislative Provisions on Intergovernmental Relations by Developing a Vision and Mission that must be achieved through Intergovernmental Forums, Create a Structure and Framework of Intergovernmental Relation, Allocation of Sufficient Resources for the Implementation of the Joint Projects, and Evaluation of Joint Projects. Future studies can explore the roles of information system towards enhancing the effectiveness of intergovernmental relations.
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- Date Issued: 2016
An evaluation of the provision of houses in the Eastern Cape at Intsika Yethu local municipality: the case of Joe Slovo informal settlement at Chris Hani District Municipality (for the period 2009-2011)
- Authors: Mbotoloshi, Zukile
- Date: 2011
- Subjects: Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11637 , http://hdl.handle.net/10353/d1001245 , Local government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Housing -- South Africa -- Eastern Cape , Housing policy -- South Africa -- Eastern Cape
- Description: The research seeks to evaluate the housing service rendering in the Intsika Yethu Local Municipality with special reference to the Joe Slovo informal settlement at Chris Hani District Municipality. The introduction provides the general overview of the study and provides a background to the intention of the research to evaluate the housing services provision in the municipality. The problem statements briefly describe the problem identified in the study and the objectives of the study are set. The theoretical framework is provided and the theories used to evaluate the housing service are discussed which are institutional theory and the system theory. The importance of conducting the research is discussed and the limitations of the study are discussed in the research. Importantly, the study plan directs the researcher in the direction towards the goals of the research. Also the terms used in this study that are not clear were defined to avoid misinterpretation; misunderstanding and confusion of words and terms. The review of the current literature on the theoretical framework and the nature and place of public administration was discussed. The policy process and the nature and place of policy making as well as steps in policymaking were discussed. The nature and place of policy implementation which includes all the functions was discussed in the study. The policy analysis and evaluation as the final step in the policy process including the stages in policy analysis and evaluation i.e. input phase; processing and conversion phase; output phase, impact/effect phase were discussed The legislative framework for rendering of housing services in South Africa was discussed as it influence and affects the housing service rendering in Intsika Yethu Local Municipality. The role of municipal authorities in the rendering of housing services was discussed. The permission to conduct research was received from Intsika Yethu local municipality on the 13 October 2009 from the Municipal Manager. The research design was explained together with research approaches and strategy as qualitative and quantitative. The research methodology with a clear population and sampling for the study as well as the data collection instruments and procedures as questionnaires; literature study and interviews were explained. The ethical considerations are discussed. The data analysis and interpretation was conducted to enable the researcher to identify patterns which are consistent within the data. The theory and techniques for data analysis was discussed to link the theory and data analysis. The demographics of chief officials and political office bearers as respondents include their age; year of service, home language, gender, the academic qualification as well as the different stakeholders were analysed. The housing as essential services in the initiation of policy which the input phase of the Systems theory analysis was conducted and the data on the nature of housing services as output phase were analysed and discussed. The data on the structural problems were analysed and discussed. Also the analysis was conducted on the legislative framework for housing x services. The problems with the rendering of housing services especially administrative enabling problems as a processing phase in the policy process were analysed and discussed. And lastly, the possible solutions to the solving of housing problems were discussed and analysed. The findings of the study were provided and discussed and the concluding remarks were provided to whether the problem is real and whether the hypothesis is true and valid. The recommendations of the study were provided to enable Intsika Yethu Local Municipality to improve the housing service provisioning and ultimately to provide better service delivery.
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- Date Issued: 2011
An evaluation of the use of Management-By-Objectives (MBO) as a strategic performance improvement measure in the Intsikayethu local municipality
- Authors: Mahlati, Ntombizodwa
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11738 , http://hdl.handle.net/10353/d1018505
- Description: This study examines how the concept of Management-By-Objectives (MBO) can be used by the management of Intsika Yethu Local Municipality to improve the extent to which such prescribed strategic objectives can be easily achieved. It was anticipated that through this exercise, the study would be able to emerge with the measures which could be suggested for enhancing the integration of MBO as one of the performance improvement measures used by the management of Intsika Yethu Local Municipality. In a bid to accomplish this, the entire research process was directed towards the achievement of secondary research objectives that involve; examining the kinds of features that imply that MBO is used as a performance improvement measure by the managers in the Intsika Yethu Local Municipality, assessing the kinds of steps that used in the application of MBO as a performance improvement measure by the managers in the Intsika Yethu Local Municipality, examining the effects of the application of MBO on the performance of the Intsika Yethu Local Municipality, analysing the factors limiting the successful application of MBO as a performance improvement measure by the managers in the Intsika Yethu Local Municipality, evaluating the kinds of strategies that are used for achieving successful application of MBO as a performance improvement measure by the managers in the Intsika Yethu Local Municipality, and determining the measures that can be recommended for improving the successful application of MBO as a performance improvement measure by the managers in the Intsika Yethu Local Municipality. The interviews with the sample participants that comprised of senior and middle managers as well as ordinary employees of Intsika Yethu Local Municipality revealed that although there is some attempt to use management- by- objectives as a strategic performance improvement measure, its current approach do not meet the kinds of features that the literature indicates to define the kinds of an effective MBO. The study highlighted that the essential features for management- by- objectives include; superior-subordinate participation, joint goal-setting, joint decision on methodology, make way to attain maximum result, and constant and genuine support from superiors. However, it was noted that most of the identified themes indicate that most of the essential features that imply that the managers at the Intsika Yethu Local municipality are effectively using MBO are lacking. In terms of the MBO steps that include; Step 1; Goal setting, Step 2; Manager-Subordinate involvement, Step 3; Matching goals and resources, Step 4; Implementation of plan, and Step 5; Review and appraisal of performance, the study reveals that the accomplishment of MBO in the Intsika Yethu Local Municipality is more random and defies the following of such logical steps. Although the study indicates that there are shortfalls in the features and steps that are used in the application of management- by- objectives in the Intsika Yethu Local Municipality, it was noted that the little applications of some aspects of MBO has usually impacted positively. On that basis, the study concluded that the strategies that can be adopted to improve the application of MBO as a strategic performance improvement measure in the Intsika Yethu Local Municipality include; the application of the appropriate motivational strategies, increasing goal congruence to ensure that the main strategic objectives and goals are aligned with the departmental and individual goals and objectives, increasing investments and training of the employees and managers in order to highlight the importance, processes and techniques that are required in management- by- objectives, and improve employee empowerment and communication. It is pointed out in this research document that the suggested area for further studies would be; “The effects of employee empowerment on management- by- objectives in the Intsika Yethu Local Municipality.”
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- Date Issued: 2014
An evaluation on the implementation of Batho Pele Service Delivery Policy: a case of South African Social Security Agency in Amathole District Municipality
- Authors: Matiti, Sibongile
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11710 , http://hdl.handle.net/10353/d1015241
- Description: Batho Pele Principles are the most fundamental policy guide-lines of the public sector administration and service delivery. The government uses these principles in improving the service delivery outcomes. The principles are meant to transform the hearts and the minds of public servants and put the citizens at the core of operations. The study succeeded to establish the understanding and implementation of these principles at SASSA Amathole Region. This study was able to determine the level of good governance in the public sector, its transparency, efficiency, effectiveness and accountability. SASSA committed themselves to the agenda of social transformation that is embodied in the principles of Social Justice and Bill of Rights contained in the South African Constitution. The study also looked at other previous literatures that were conducted which sought to better explain the Batho Pele principles and also looked into describing different demographic characteristics and the process of grant application at SASSA. The study looked at the important aspects that the public servants have to know with regards to the understanding and implementation of the Batho Pele principles. These principles came with responsibility and one has to be alert of their vitality in the realisation of rendering a public service that is sound. These principles were measured through grant application at SASSA in Eastern Cape at Amathole District Municipality. The study determined the level of commitment SASSA has in transforming service delivery. Improving service delivery is the ultimate goal of public service transformation programme and every government’s success depends on its effectiveness and efficiency delivery of services to citizens. The study concluded with the emphasis on the need for effective implementation of Batho Pele policy by government agencies such as SASSA.
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- Date Issued: 2014
An examination of the challenges in intergrated development planning and budget alignment at Amathole District Municipality, (Eastern Cape)
- Authors: Links, Ralph Ronald
- Date: 2015
- Subjects: Municipal services -- South Africa -- Eastern Cape Local budgets -- Political aspects -- South Africa -- Eastern Cape Political participation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/3176 , vital:28329
- Description: The traditional mandate of local government is to deliver sustainable services to communities. The evolution of local government has since put more emphasis on evidence based planning in the form of IDP and sound financial management. The relationship between the IDP and Budget is that, a) the IDP contains community needs, objectives and strategies on how these will be responded or dealt with by the municipality, and b) the budget is the financial plan to execute strategies that need to be employed. The purpose of the study was to examine challenges in integrated development plan and the budget alignment of Amathole District Municipality. The study moved from the premise that municipalities are different and ADM has been in the fore front in terms of producing IDP and Budget. The study therefore is based on the assumption that the Amathole District Municipality has challenges in the IDP and Budget alignment. The study proposed to give a background of the scholarly literature of the IDP and Budget of local government. The empirical survey and research methodology used in the study is described and explained in-depths and followed by data collection in the form of the questionnaire. The research findings of the empirical survey are then analysed and reported in statistical form.
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- Date Issued: 2015
An examination of the nexus between school management and governance : a case of selected schools in the Eastern Cape Province
- Authors: Ntsimango, Ncedile Stewart Lungisa
- Date: 2016
- Subjects: School management and organization -- South Africa -- Eastern Cape School boards -- South Africa -- Eastern Cape Education and state -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1885 , vital:27573
- Description: School management and governance has become essential in improving quality of education in public schools (Caldwell, 2012). Furthermore, the existence of a well-established partnership between school governors and school managers is vital to ensure that students receive quality education. On this regard, the study sought to broaden an understanding the thin line between School Management Teams (SMT) and School Governing Bodies (SGB) which is frequently crossed by both parties while executing their roles and responsibilities. The population for the study was SGB members, SMT members and general staff members of public schools in the Eastern Cape Province. The study unit was Willowvale (KwaGcaleka kuGatyane) a circuit named after a great amaXhosa king Zwelidumile, King Zwelidumile Circuit. Purposive sampling method was used because collection of data required that respondents be familiar with the concepts of school management and school governance. A mixed method research methodology was used which include a combination of qualitative and quantitative research approaches. A self-administered questionnaire was used to collect quantitative data and an interview guide was used to facilitate focus group interviews. Qualitative and quantitative data was analysed separately. Quantitative data analysis was done and presented as descriptive statistics, Analysis of variance (ANOVA) Pearson’s correlation and T-test. For the purpose of testing the reliability of the scales of questions included in the questionnaire, the Cronbach’s alpha was used. Qualitative data analysis was done through the researcher`s critical reasoning and analysis of focus group discussions of interviewees. The research found out that lack teamwork, transparency and ineffective leadership are the root cause of failure to recognise strategic and operational boundaries that exist between SGBs and SMTs. Also understanding of the distinction and overlaps between School governance and school management is important to ensure strong relationships, trust and respect between the SGBs and the SMTs. More so, the research observed lack of strategic and operational synergy between SGBs and SMTs. Consequently, the research recommends the importance of training and development to both SGBs and SMTs so that they understand their roles and responsibilities as stated in the SASA Act. SGBs and the SMTs should strive to forge strategic and operational synergy. Trust and respect must prevail from the SGB since they are the major stakeholders of the schools. Effective communication was seen as crucial to building partnerships and ensuring collaboration. Finally, the research recommends that research should be conducted regularly in order to keep track of the state of school management and governments in public schools.
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- Date Issued: 2016
An exploration of ethical conduct in the South African public sector: a case of the Eastern Cape Department of Education
- Authors: Gwanzura, Owen
- Date: 2012
- Subjects: Human capital -- South Africa -- Eastern Cape , Responsibility -- South Africa -- Eastern Cape , Political corruption -- South Africa -- Eastern Cape , Ethics -- South Africa -- Eastern Cape , Fraud -- South Africa -- Eastern Cape , Leadership -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Economic conditions , Accountability , Auditor-General , Code of Conduct , Corruption , Eastern Cape Department of Education , Ethical Conduct , Unethical Conduct
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11672 , http://hdl.handle.net/10353/d1007121 , Human capital -- South Africa -- Eastern Cape , Responsibility -- South Africa -- Eastern Cape , Political corruption -- South Africa -- Eastern Cape , Ethics -- South Africa -- Eastern Cape , Fraud -- South Africa -- Eastern Cape , Leadership -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Economic conditions , Accountability , Auditor-General , Code of Conduct , Corruption , Eastern Cape Department of Education , Ethical Conduct , Unethical Conduct
- Description: The Eastern Cape Department of Education has become like a problem child in the Republic of South Africa. It is a cause for concern to both the provincial and national government. This is a department where service delivery is problematic. Schools are not built or renovated and children are taught in dilapidated structures or sometimes under trees. Hardly a week passes without the department making the headlines in the media for the wrong reasons. It is widely accepted that the department is dysfunctional and education is in a crisis. The department has emerged as the number one culprit of engaging in corrupt activities in the province. Public officials in the department have been identified as being at the helm of these corrupt activities. In the 200/10 financial year, the Auditor General issued a disclaimer to the department and highlighted a lack of direction, accountability and a total breakdown of internal control systems and supply chain management within the department. Numerous fraud risk indicators were identified during the audit and underlined by findings that are indicative of fraud and corruption within the department. This unfortunate state of affairs is contrary to the requirements of section 195(1) of the Constitution of the Republic of South Africa which provides for the democratic values and principles governing public administration including inter alia, that: A high standard of professional ethics must be promoted and maintained. Efficient, economic and effective use of resources must be promoted. Public administration must be accountable. This raises several questions about the ethical fitness of public officials in the department as the custodians of the public resources and trust. Though several reasons abound for this unfavourable state of affairs in the department, the researcher has singled out unethical conduct by public officials in the department and its impact on service delivery. The approach followed in this research was to analyse the 2009/10 Department of Education Annual Report and the 2009/10 Auditor General’s Report to the Eastern Cape Department of Education. The analysis confirmed the existence and occurrence of multiple cases of unethical conduct in the department. At the end scientific recommendations are proposed to alleviate this ill.
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- Date Issued: 2012
An exploration of leadership attributes for good governance in selected public community learning centres in the Eastern Cape province
- Authors: Madikiza-Sambane, Ndiliwe Christabell
- Date: 2017
- Subjects: Human services -- South Africa -- Eastern Cape Political leadership -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/13403 , vital:39658
- Description: The success of any government depends on its leadership’s efficiency and effectiveness in ensuring that government’s vision is realized. It therefore becomes important that all public administration activities are in line with the elements of good governance as reflected on the Constitution of the Republic of South Africa, 1996. These elements include, among others, responsiveness to the needs of the public, accountability, public participation, equity, effectiveness and efficiency. Leadership attributes play a pivotal role in this regard, as all leaders are expected to be able to give guidance and direction towards the vision of government, good communicators, have humble confidence and display exemplary behavior to be successful in their leadership responsibilities. This includes leaders who are assigned responsibilities at all levels and sectors, both in public and private institutions. The purpose of this study therefore, was to explore leadership attributes for good governance in selected Public Community Learning Centres (PCLCs) in the Eastern Cape Province and its focus was in Libode District. It sought to answer a number of questions relating to community participation, policy formulation and implementation, problem solving and the envisaged solutions to address the problems that enhance good governance in the PCLCs. The study is viewed as significant in assisting the process of putting new systems in place for the implementation of new approaches in adult education. The extensive literature review that was conducted before the study resumed contributed tremendously in the success of the study as it provided more insight to the study. The qualitative approach was mainly used and the data was collected through self- administered questionnaires, interviews and observation. The findings of the study revealed challenges that exist with regards to leadership attributes and the enhancement of good governance in Public Community Learning Centres. All participating Ward Councillors (the community leaders) expressed their ignorance about what is happening in the PCLCs. However, they expressed their willingness to work together with the centres for the benefit of all community members within their wards. The recommendations of the study are based on the problems revealed in the findings and provide solutions and answers to the research questions.
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- Date Issued: 2017
An exploration of the effects of government financial subsidies on the performance of schools and learners in the OR Tambo District Municipality
- Authors: Mtyida, Thembani Justice Zolisa
- Date: 2018
- Subjects: School budgets -- South Africa -- Eastern Cape School management and organization Education -- South Africa -- Finance
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/9198 , vital:34304
- Description: An exploration of the effects of government financial subsidies on the performance of schools and learners in the OR Tambo District Municipality Under the Direction of: Prof EOC Ijeoma. As much as the awarded fiscal resources have been critical for improving the quality of learning and education as well as the performance of schools, there are still often inhibitors that affect the extent to which such fiscal packages are able to induce achievement of the desired educational outcomes. Thematic analysis of the interview findings revealed the limitations undermining the extent to which the allocated fiscal resources are able to influence the achievement of the desired positive educational outcomes and these are linked to poor school financial management, poor planning and budgeting, poor school governance and corruption and theft of funds. The other limitations that mar the effective performance of certain schools to achieve the desired educational outcomes were also noted to arise from the shortage of teachers for critical subjects, poor motivation of teachers in rural areas, poor learners’ welfare and poor infrastructure. To respond to these challenges, it is argued that the OR Tambo District Department of Education must develop special fiscal packages for teachers in the rural areas, develop special fiscal packages for teachers of special subjects such as science and mathematics, invest in the educational infrastructure and facilities, and proactively develop school managers. Future research can explore a framework for monitoring and evaluation of the effects of educational fiscal grants on the performance of schools and learners.
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- Date Issued: 2018
An investigation into social exclusion in the implementation of social grants: the case study of the child support grant in the Nkonkobe local municipality (Eastern Cape)
- Authors: Boniswa, Mashibini
- Date: 2013
- Subjects: National Congress -- Child Support Grant -- Eastern Cape Province , Means-testing -- Nkonkobe municipality -- Poverty , Social exclusion -- Social Security -- South African Social Security Agency
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11737 , http://hdl.handle.net/10353/d1018220 , National Congress -- Child Support Grant -- Eastern Cape Province , Means-testing -- Nkonkobe municipality -- Poverty , Social exclusion -- Social Security -- South African Social Security Agency
- Description: South Africa is faced by a huge problem of inequality, twenty years after the dawn of independence. Such inequalities have been addressed by policy intervention such as the social security and assistance of citizens through various classes of grants. One of the grants targeting children under the age of 18 years is the child support grant. However there are deserving children who have been left-out of mainstream social security through social exclusion. The study sought to investigate the problem of the social exclusion of children from the child support grant in the Nkonkobe municipality. Through the use of the Basic Needs Approach (BNA) to understand the need for any state/government to promote the social welfare of its citizens, the study took a triangulated research paradigm which used both quantitative and qualitative research approaches to collect data from forty respondents by way of a questionnaire survey. The study found out that, inter alia, poverty remains high in the Nkonkobe municipal area, there is rampant social exclusion in the area, the amount paid for the child support grant is little and that the effects of the withdrawal of the grant when the child reaches the age of 18 are unbearable to the child. Some of the recommendations which the study made in line with improved mainstream social security in relation to the child support grant are that, the government needs to improve information dissemination about grants to the populace, there should be mandatory policies to make sure all citizens have identification particulars, the government should be mobile and take services to the people and there should a consideration to review the amount paid for the child support grant upwards. The researcher is quite optimistic that the study will play a part in improving policy implementation.
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- Date Issued: 2013
An investigation into the IGR practices in local government planning in the Eastern Cape: A case study of Amathole District Municipality
- Authors: Omoruyi, Uchenna Diamond
- Date: 2016
- Subjects: Intergovernmental cooperation -- South Africa -- Eastern Cape Political participation -- South Africa -- Eastern Cape City planning -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/7720 , vital:30712
- Description: The governance system in post-apartheid South Africa brought about the working together of the three spheres of government, namely, the National, Provincial and Local spheres in a principle of intergovernmental relations underpinned by a system of cooperative government. Cooperative governance is about intergovernmental integration and coordination which sees the three spheres of government working together and functioning in harmony to provide public services and meet the needs of communities effectively and comes together in the integrated development plan (IDP), the key strategic planning instrument at local government level. In developing the IDP’s, the Municipal systems Act requires cooperation between the different spheres of government with the IDP providing the basis for the alignment of policy, planning and budgeting processes across all spheres. The IDP is, therefore, very important to IGR as it is meant to coordinate the programs, plans and projects of national and provincial departments that are to be implemented at local government level. This research, therefore, investigates the IGR practices in local government planning in the Eastern Cape, focusing on the Amathole District Municipality. A qualitative research method was utilized in this study and data was acquired through secondary sources to achieve the aims and objectives of this study. Data that was gathered was analyzed using an analytical framework. The study revealed that although the Amathole District Municipality has IGR structures to coordinate the IDP development process and the involvement of these structures have brought some positive changes to the IDP process; however, there are challenges that are still crippling the process, thereby, leaving much to be desired. Consequently, recommendations based on the findings were offered.
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- Date Issued: 2016
An investigation into the impact of citizen’s protests on the performance of municipalities: a case of Nelson Mandela Bay Metropolitan Municipality
- Authors: Ncipha, Bukiwe
- Date: 2014
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11692 , http://hdl.handle.net/10353/d1014677
- Description: The aim of this paper is to establish the impact of citizen’s protests on the performance of municipalities with particular reference to Nelson Mandela Bay Metropolitan Municipality. The basis for this study is the wave of strikes that are directed towards municipalities bearing demands for the delivery of basic services. The protests give an indication that municipalities throughout the country are faced with challenges in carrying out their constitutional mandate of delivering basic services and developing the socio-economic status of their constituencies. It thus becomes crucial to get a grasp of the causal factors and to understand the impact of such protest on the performance of municipalities, in order to develop relevant intervention strategies. The research aims to identify the trends and define the nature of these service delivery protests. In order to preserve democracy government ought to take note of the demonstrations because they are a re-occurrence of the past. During the apartheid regime, non-voting civilians used violent protests to raise their dissatisfaction with the government of the day; primarily the protests were aimed at disorganizing and bringing pressure to the government. The situation is different because nowadays citizens have various platforms to raise their concerns hence it becomes crucial to analyse the protests because they may be an indication that the various platforms are not functional and that people want to raise a vote of no confidence to the reigning party. The research entails an overview of local government, the constitutional mandate and developmental role of local government. The paper will also provide a brief synopsis on the state of affairs with regards to the delivery of basic services in Nelson Mandela Bay Metropolitan Municipality. In conclusion there is going to be a list of recommendation based on the findings of this investigation. The recommendations will assist Nelson Mandela Bay Metropolitan Municipality and other municipalities in developing their strategies of delivering services in an effective and efficient manner thus giving meaning to the objectives of the constitution.
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- Date Issued: 2014
An investigation into the management of allocated funds in schools: a case study of two selected schools in Fort Beaufort District in the Eastern Cape Province
- Authors: Cakwebe, Pindiwe Theodora
- Date: 2013
- Subjects: Allocated Funds , Constitution , Education , Financial Management -- Government , Paper Budget -- Quintile , School Governing Body -- Section 21 school
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11706 , http://hdl.handle.net/10353/d1015204 , Allocated Funds , Constitution , Education , Financial Management -- Government , Paper Budget -- Quintile , School Governing Body -- Section 21 school
- Description: The South African Schools Act (No. 84 of 1996) mandates the government to make financial allocations to needy schools. Section 21 of the Act read together with the National Norms and Standards for School Funding, stipulates that schools falling into certain categories (quintiles) receive given amount of funds per each and every learner. The funds are meant to help promote the equal and unparalleled access to education for all citizens as set-out in Section 29 of the Constitution of the Republic of South Africa (1996). The study focused on investigating the manner in which two selected Section 21 primary schools are managing their allocated funds. The empirical study made use of a qualitative paradigm through which data was collected using interviews and focus group discussions to collect data from a sample comprising of thirty-five respondents. In terms of data analysis, the study used a qualitative analysis approach to interpret data into readable information for the various categories of audiences in the study. The findings of the study were, inter alia, that financial management skills are low in the schools, the amounts appropriated to schools needs to be revised upwards because schools need more funding for renovations and property development in schools, sanctions for those guilty of school financial misconduct are too soft and auditing of financial record is not being constantly done. The study recommends that the following be considered in order to help improve school financial management; the training of financial officers in school on how to best manage funds, imposition of stiffer penalties for offenders of financial misconduct and increase in allocation aimed at school property development.
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- Date Issued: 2013
An investigation into the recruitment procedures in the Public Service: a case study of the Ministry of Labour, Public Service and Human Resources Development- Republic of South Sudan-Juba
- Authors: Khamis, Emmanuel Abusingia
- Date: 2013
- Subjects: Employees -- Recruiting -- South Sudan , Public service employment -- South Sudan , Civil service -- South Sudan , Manpower policy -- South Sudan , Human capital -- South Sudan
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11650 , http://hdl.handle.net/10353/d1006965 , Employees -- Recruiting -- South Sudan , Public service employment -- South Sudan , Civil service -- South Sudan , Manpower policy -- South Sudan , Human capital -- South Sudan
- Description: This document is a research report (Thesis) on the topic an Investigation in to the Recruitment Procedures in the Public Service a case study of the Ministry of Labour Public Service and Human Resource Development Republic of South Sudan. In line with the objectives, the study established a significant number of policies and legislations that guide recruitment in the ministry and in the South Sudan Public Service. The findings of the study revealed that recruitment procedures exist in the public service of South Sudan amidst challenges. The researcher provided recommendations to the challenges in the last chapter of this thesis. However, there will be a need for further research on some of the issues that affect recruitment in the ministry as provided by the respondents of this study. These issues are discussed in chapter four. Thus recruitment is very important to research on further in the Public Service of South Sudan so as to ensure efficient and effective service delivery through recruiting competent staff.
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- Date Issued: 2013
An investigation of public participation in municipal planning and performance evaluation: a case study of Mnquma Local Municipality
- Authors: Mkentane, Benjamin Zolile
- Date: 2013
- Subjects: Municipal government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Performance -- Evaluation , Community development -- South Africa -- Eastern Cape , Political participation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11671 , http://hdl.handle.net/10353/d1007119 , Municipal government -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Municipal officials and employees -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Performance -- Evaluation , Community development -- South Africa -- Eastern Cape , Political participation -- South Africa -- Eastern Cape
- Description: The participation of communities and community organizations in Municipal governance is set in terms of the law as a mechanism to deepen democracy. Municipalities are required to develop a culture of governance that complements representative democracy with community participation. However the participation of communities in local governance has not translated to the strengthening of governance and the deepening of democracy as municipalities have not done enough to involve communities in municipal affaires. Lack of human resources, and financial capacity have been cited as some of the reasons that beset municipalities and undermine citizen participation. Municipalities have taken steps to encourage community participation and these include establishment of structures to enable participation, however without the guidance and financial support of the municipalities these structures are not able to perform their functions. In spite of all the efforts made by municipalities to encourage participation, a culture of community participation has not yet taken root in local government. While the legislative framework provides for communities to participate, practice shows that the implementation of legislation is complex and requires dedicated capacities within the councils to be effective. This can be achieved when municipalities develop their own community participation policies which address their special circumstances, which must be reviewed on a regular basis. Unless communities are empowered with knowledge on the available participation mechanisms, the dream of a culture of participation will remain just that, a dream. Thus civic education coupled with capacity building of officials will assist in ensuring the development of a culture of participation. Council must also develop mechanisms to evaluate the effectiveness of community participation processes and procedures, to avoid a one size fits all approach. It is imperative that councils as the legislative arm of municipalities must lead the process and not leave everything to the executive arm.
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- Date Issued: 2013
An investigation of record-keeping as a catalyst in ensuring accountability and transparency : a case study of the Provincial Department of Basic Education in the Eastern Cape
- Authors: Ntontela, Majama
- Date: 2015
- Subjects: Public records -- Management Government information -- South Africa -- Management Transparency in government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/4415 , vital:28336
- Description: Not all documents are records. One of the central concerns of contemporary governance is the reduced or complete lack of accountability among public officials when rendering public services. In the absence of accountability and records, corruption thrives. This research examines the relationship that exists between transparency, accountability and record keeping in order to find the effect that records has; in terms of producing positive audit outcomes and in eliminating corrupt activities by public official/s. Since the transition to democracy in South Africa, the new constitution demands transparency and accountability on matters of governance supported with available information (records). Various pieces of legislation in South Africa are available in support of timely, accessible and accurate information in pursuit of official duties. The difficulty in ensuring an effective record keeping creates an opportunity for governance, transparency and accountability to fail. The essence of this research undertaking was motivated by the fact that, absence of records (which has a negative effect in achieving clean audits) renders governance chaotic and infringes on the democratic principles enshrined in the Constitution such as accountability and transparency. The purpose of the study was to investigate the practice of record keeping in the Eastern Cape Provincial Department of Basic Education (ECDoE) in ensuring accountability and transparency. This research undertaking was guided by the following three research questions: (1) what is the legal/normative framework that governs record keeping in South African public service? (2) How does ECDoE practice record-keeping in ensuring accountability and transparency? And (3) how does the practice of ECDoE’s record-keeping compare with the requirements of the legal/normative framework? After all the gathering of information from different sources, it is therefore recommended that the ECDoE send its employees for records management courses and there must be strict adherence to legislation and recommendations made by the Auditor General in his last audit report for the department. During the conduct of this research undertaking, these are the findings that emerged from the study: at the ECDoE (1) There is no adequate training provided to employees in record keeping. (2) There are ineffective internal control systems. (3) There is no risk management contingency plan. (4) There is no proper record keeping. (5) There is non-compliance with legislation by officials. (6) There is no strong or effective leadership. (7) There is shortage of staff and qualified personnel. (8) Lack of commitment to excel. (9) No significant corrective action undertaken to eliminate past inaccuracies. (10) There is absence of following up on recommendations made by the external audit. Lastly, the researcher accepts the arguments raised by the different authors about record keeping, transparency and accountability in that: there can be no accountable and transparent government without an effective record-keeping in place. Records are vital sources of evidence admissible to any institution be it a court of law or standing committees should clarity be required.
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- Date Issued: 2015