Effects of the brittle national information policy framework on information services in Malawi
- Authors: Gausi, Hambani Adamson
- Date: 2013
- Subjects: Information science -- Malawi , Information policy -- Malawi , Information services -- Law and legislation -- Malawi , Libraries -- Malawi
- Language: English
- Type: Thesis , Masters , M Bibl
- Identifier: vital:11573 , http://hdl.handle.net/10353/d1005989 , Information science -- Malawi , Information policy -- Malawi , Information services -- Law and legislation -- Malawi , Libraries -- Malawi
- Description: The aim of the study was to explore the effects of the absence of an overarching national information policy on information services in Malawi. The objectives of the study were to: find out the effects of the absence of an overarching national information policy on information access in Malawi; establish factors impeding the development of an overarching national information policy in Malawi; find out the extent to which the absence of an overarching policy has affected capacity building in information services in Malawi; and identify the legal and regulatory framework implications of the absence of such a policy in Malawi. The study adopted an exploratory research design. Data were collected using document analysis, observations and in-depth interviews. Eighty-two face-to-face interviews were conducted with policy makers in government, Members of Parliamentary committees on legal and media issues, information scientists, information service providers, academicians, legal experts and information users. Purposive sampling was used to select participants. An interview guide comprising closed and open ended questions was used to interview respondents. Data were analysed using quantitative and qualitative methods. The findings of this study may be used by Government in developing relevant national information policies that would enhance free access and utilisation of information. Furthermore the study is significant in identifying factors that may impede the development of a national information policy. The study revealed that Malawi has a brittle national information policy framework for the provision of information services. Malawi doesn’t have an overarching policy framework for the sector and as a result, there is no policy guidance to drive the development of sectoral policies and supporting legislation. Policy development in Malawi is more reactive to issues than systematic and very slow. Consequently, access to and utilization of information is low; capacity building is low in terms of competencies and infrastructure and; the legal and regulatory framework for information services is weak. The study also revealed that factors impeding the development of an overarching national information policy include: motivation for the development of sectoral information policies; lack of an institutional framework to guide the development of policy; lack of finances and technical capacity; lack of sustained political will; level of economic development; existence of overarching government development plans; international trends; and the diverse nature of the information sector. The general recommendation emanating from the findings of the study is that Malawi needs an overarching national information policy which would articulate and address issues regarding access to information, capacity building in terms of skills and infrastructure, and the legal and regulatory framework. Information is a cross-cutting issue requiring an all-encompassing policy. However, specific recommendations from the findings of this study are that government should expedite the development of policies and enactment of relevant pieces of legislation which are not yet in place to enhance free access and utilisation of information and ICTs; government should speed up the introduction of information literacy in the school curriculum starting from primary school level to university; government should develop a library policy to promote the development of school libraries in both primary and secondary schools, and public libraries in all towns, district assemblies and rural growth centres which should be well resourced including Internet facilities; and government should constantly review and harmonise policies and legislation in the information sector so that they are in line with current trends.
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- Date Issued: 2013
Information seeking behaviour of postgraduate students: a study of Rhodes University and the University of Fort Hare
- Authors: Monyela, Madireng Jane
- Date: 2013
- Subjects: Information behavior -- Education (Higher) , Information retrieval , Information literacy -- Education (Higher)
- Language: English
- Type: Thesis , Masters , M Bibl
- Identifier: vital:11575 , http://hdl.handle.net/10353/d1015440 , Information behavior -- Education (Higher) , Information retrieval , Information literacy -- Education (Higher)
- Description: Information is documented as data value in planning, decision making and evaluation of any programme, therefore any informed decision would be based on the kind of information that the decision maker has. Information seeking behaviour can be described as an individual’s manner of gathering and sourcing information for personal use, knowledge update and development. In the light of this Information, this study examined the information seeking behaviour of postgraduate students at the University of Fort Hare and Rhodes University. The study went further to understand the impact the introduction of new technology has on postgraduate students’ information seeking behaviour. The study was limited to postgraduate students in the faculties of Humanities, Social Sciences and Education at the University of Fort Hare and Rhodes University. These disciplines were selected because of Whitemire (2002:637)’s opinion that students studying humanities, social sciences and education carry out more information seeking activities than students studying hard sciences such as Mathematics and other Natural Sciences. The aim of the study was to establish how postgraduate students seek and gather information for academic use. The objectives of the study were as follows: to find out information sources that postgraduate students value the most and determine where they find such resources; to identify the activities postgraduate students engage in when seeking for information; to establish the factors which influence postgraduate students information seeking behaviour and to determine methods that postgraduate students use to obtain relevant information. Both quantitative and qualitative research methodologies were employed in a survey. The main research instrument was a questionnaire supported by focus groups and face to face interviews. The results showed that postgraduate students utilised different sources of information when seeking information for academic use. Internet usage however was established as the information source that postgraduate students valued and relied on most. Few respondents indicated that they still visited the library and browsed the shelves and found information that met their needs in books. Reports on consulting librarians for help were low. Although the study was not on information seeking behaviour and age, the researcher noticed that mature students did not make use of information technologies effectively and also called themselves “Born Before Technology” generation. The study also established that postgraduate student’s preferred or conveniently accessed Internet and other electronic sources of information in the libraries, even though the two Universities have postgraduate computer laboratories and students could also access electronic sources of information at their residences through wireless connection. The researcher also noted that postgraduate students relied more on lecturers and supervisors for the choice of information sources, rather than independently searching to find the most appropriate documents to use. Postgraduate students used keywords to obtain relevant information when searching electronic sources. The respondents strongly agreed that they felt frustrated, confused, disappointed and demotivated if they did not find relevant information for their searches. This validates Kuhlthau (1991)’s Information Seeking Process model (ISP) as it not only focuses on the information seeking process, but also on emotions, thoughts and expressions of the user when searching information. The study recommends the following: optional computer literacy programmes for postgraduate students, extended library orientation for postgraduate students, mentorship programmes, extended information literacy programmes, appointment of research and subject librarians as well as more faculty librarians and improvement in library marketing.
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- Date Issued: 2013