- Title
- The effectiveness of school management: conflict management skills as a missing link in selected schools in Gauteng
- Creator
- Msila, Vuyisile
- Subject
- Conflict management -- South Africa -- Gauteng
- Subject
- School management and organization -- South Africa -- Gauteng
- Subject
- Educational leadership -- South Africa -- Gauteng
- Date Issued
- 2012
- Date
- 2012
- Type
- Thesis
- Type
- Masters
- Type
- MPhil
- Identifier
- vital:8288
- Identifier
- http://hdl.handle.net/10948/d1018647
- Description
- Growing research in educational leadership and management shows that there are many factors that have an impact on the running of effective schools. Many people are now aware of the importance of the school management‟s role in guiding successful schools. This quantitative study was conducted in Gauteng where 100 school managers responded to a questionnaire which probed them about their conflict management and competence skills. The participants responded to a 40 item Likert scale instrument. Each of the items had five alternatives to choose from. The results demonstrate that many teachers were never trained in conflict management skills and that they also find it hard to resolve disputes in their schools. Furthermore, a majority of the participants attributed the dysfunctionality and lack of teacher commitment to the pervading unresolved conflicts in their schools. There was also consensus that intractable conflict adversely affects the culture of learning and teaching in schools. Among the recommendations highlighted at the end are to ensure that prospective school managers are empowered with conflict management skills before assuming their positions.
- Format
- xi, 86, 8 leaves
- Format
- Publisher
- Nelson Mandela Metropolitan University
- Publisher
- Faculty of Arts
- Language
- English
- Rights
- Nelson Mandela Metropolitan University
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NMMU School of Governmental and Social Sciences
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