Evaluating the need for an Employee Performance Management System in the Eastern Cape Buffalo City Metropolitan Municipality (2012)
- Authors: Mthembu, Bhekisisa Jacob
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11686 , http://hdl.handle.net/10353/d1013579
- Description: Local government is the most important sphere of government, given the fact that, it is the closest to the people. It always experiences the service delivery protest by the community residents it serves. This is often due to unfulfilled promises concerning the delivery of services. Often the annual performance results are also unsatisfactory as compared to the agreed upon service delivery agreements. National treasury as a distributor of funding to Municipalities often has to request the return of the unused funds at the end of the financial year period. This is the results of poor managing and planning for the resources at the disposal of the Municipalities. There has been a number of transformational processes over the past few years in the manner that municipalities are being managed and run on a day today basis. This research is focused on the system enhancement for Buffalo City Metropolitan Municipality which is situated in the Eastern Cape province of South Africa. Buffalo City Metropolitan Municipality, in particular, has in the 2011 Local government election acquired a metropolitan status, which requires another transformationprocess in the manner it is being managed. At the same time this automatically raises the bar on the service delivery mode and expectations by the communities. The Constitution of the Republic of South Africa, act 108 of 1996 states how Municipalities are to render services to the communities. And therefore pieces of egislation serves as a guide for the processes and systems in the municipalities at large. This research examined the need for an employee performance management system in the Buffalo City Metropolitan Municipality for the 2012 period. In the review of the literature, there was a number of analysis of issues such as organisation culture which plays an important role in the system implementation and success. And it became evident that, there can be no success of any system in an organisation without the thorough evaluation of the organisational culture. The data was sourced through close ended questionnaires which were distributed to 51 respondents that were identified. These were five Directors, five General Managers, 10 Programme Managers from across the institution, 30 staff members from across all directorates and one portfolio councillor from Corporate service directorate.Each respondent was given a period of one week to respond to the questionnaires. The research provides suggested solutions to the current problems in Municipalities in terms of employee performance management within the organisation. The recommendations provided are not conclusive as the circumstances cannot be the same from one municipality to the other. In order to ensure their sustainability within Local Government, there is need for an employee performance management system to evaluate the performance of all the employees. The research findings identified the leadership role in ensuring the introduction and successful implementation of the employee performance management system, in order to address the service delivery challenges faced by the municipalities.
- Full Text:
- Date Issued: 2013
- Authors: Mthembu, Bhekisisa Jacob
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11686 , http://hdl.handle.net/10353/d1013579
- Description: Local government is the most important sphere of government, given the fact that, it is the closest to the people. It always experiences the service delivery protest by the community residents it serves. This is often due to unfulfilled promises concerning the delivery of services. Often the annual performance results are also unsatisfactory as compared to the agreed upon service delivery agreements. National treasury as a distributor of funding to Municipalities often has to request the return of the unused funds at the end of the financial year period. This is the results of poor managing and planning for the resources at the disposal of the Municipalities. There has been a number of transformational processes over the past few years in the manner that municipalities are being managed and run on a day today basis. This research is focused on the system enhancement for Buffalo City Metropolitan Municipality which is situated in the Eastern Cape province of South Africa. Buffalo City Metropolitan Municipality, in particular, has in the 2011 Local government election acquired a metropolitan status, which requires another transformationprocess in the manner it is being managed. At the same time this automatically raises the bar on the service delivery mode and expectations by the communities. The Constitution of the Republic of South Africa, act 108 of 1996 states how Municipalities are to render services to the communities. And therefore pieces of egislation serves as a guide for the processes and systems in the municipalities at large. This research examined the need for an employee performance management system in the Buffalo City Metropolitan Municipality for the 2012 period. In the review of the literature, there was a number of analysis of issues such as organisation culture which plays an important role in the system implementation and success. And it became evident that, there can be no success of any system in an organisation without the thorough evaluation of the organisational culture. The data was sourced through close ended questionnaires which were distributed to 51 respondents that were identified. These were five Directors, five General Managers, 10 Programme Managers from across the institution, 30 staff members from across all directorates and one portfolio councillor from Corporate service directorate.Each respondent was given a period of one week to respond to the questionnaires. The research provides suggested solutions to the current problems in Municipalities in terms of employee performance management within the organisation. The recommendations provided are not conclusive as the circumstances cannot be the same from one municipality to the other. In order to ensure their sustainability within Local Government, there is need for an employee performance management system to evaluate the performance of all the employees. The research findings identified the leadership role in ensuring the introduction and successful implementation of the employee performance management system, in order to address the service delivery challenges faced by the municipalities.
- Full Text:
- Date Issued: 2013
An assesssment of skills development programmes for selected employees: the case of Amathole District Municipality
- Authors: Gaqazele, Constance Yandisa
- Date: 2013
- Subjects: Employees -- Training of -- South Africa -- Amathole District Municipality , Career development -- South Africa -- Amathole District Municipality , Municipal services -- South Africa -- Amathole District Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8349 , http://hdl.handle.net/10948/d1020827
- Description: Municipalities play an important role in accelerating service delivery to all communities. This study is an assessment of skills development programmes for selected employees at the Amathole District Municipality (ADM). The ADM is known as a predominantly rural district. The study revealed that the municipality is faced with a lack of proper skills to accelerate service delivery. This has resulted in the institution neglecting to invest in the development of those competencies needed to function in a constantly changing educational, training and development environment. The success of any organisation depends on its human resources, who are the most important asset. Therefore effective and efficient human resources management and training and development management play a critical role in the well-being of employees. Human resources training and development policies, practices and activities guide the institution with implementation of services and should take on a more strategic role to achieve their objectives. The researcher employed the quantitative research methodology for purposes of the empirical survey and also reviewed official documents and reports. A suitably constructed questionnaire was developed and distributed to the selected sample group from the ADM. The researcher also consulted legislation, official documents, articles, journals, policy documents, reports and books in an effort to obtain as much relevant information as possible. Based on the information gathered from the respondents and literature review the researcher proposes certain recommendations in the final chapter of the treatise.
- Full Text:
- Date Issued: 2013
- Authors: Gaqazele, Constance Yandisa
- Date: 2013
- Subjects: Employees -- Training of -- South Africa -- Amathole District Municipality , Career development -- South Africa -- Amathole District Municipality , Municipal services -- South Africa -- Amathole District Municipality
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8349 , http://hdl.handle.net/10948/d1020827
- Description: Municipalities play an important role in accelerating service delivery to all communities. This study is an assessment of skills development programmes for selected employees at the Amathole District Municipality (ADM). The ADM is known as a predominantly rural district. The study revealed that the municipality is faced with a lack of proper skills to accelerate service delivery. This has resulted in the institution neglecting to invest in the development of those competencies needed to function in a constantly changing educational, training and development environment. The success of any organisation depends on its human resources, who are the most important asset. Therefore effective and efficient human resources management and training and development management play a critical role in the well-being of employees. Human resources training and development policies, practices and activities guide the institution with implementation of services and should take on a more strategic role to achieve their objectives. The researcher employed the quantitative research methodology for purposes of the empirical survey and also reviewed official documents and reports. A suitably constructed questionnaire was developed and distributed to the selected sample group from the ADM. The researcher also consulted legislation, official documents, articles, journals, policy documents, reports and books in an effort to obtain as much relevant information as possible. Based on the information gathered from the respondents and literature review the researcher proposes certain recommendations in the final chapter of the treatise.
- Full Text:
- Date Issued: 2013
Assessing the municipal performance management system on service delivery : the case of Lukhanji Municipality
- Authors: Bam, Liseka Lindelwa
- Date: 2013
- Subjects: Performance -- Management , Local officials and employees -- South Africa -- Queenstown , Employees -- Rating of -- South Africa -- Queenstown , Public administration -- South Africa -- Queenstown , Local government -- South Africa -- Queenstown
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8319 , http://hdl.handle.net/10948/d1020140
- Description: The performance management system has been introduced in the South African public service with the intensions of monitoring, reviewing, assessing performance, developing underperformers and recognising and rewarding good performance. This study was undertaken as an attempt to assess whether the Lukhanji municipality performance management systems contribute to the improvement of service delivery and employee productivity. The literature review undertaken in this study, shows that there is a general poor understanding of performance management systems in Lukhanji municipality. The literature review further establishes that there are several challenges that hinder the effective implementation of a performance management system in the municipality. Other findings of the study include that there is a challenge in setting the unrealistic performance targets which are unrealisable by employees. These are the reasons why productivity levels are not always realised and targets not achieved by Lukhanji municipality. The main findings of the study are that, although performance management systems play a significant role in the improvement of service delivery, it has not contributed in the improvement of employee productivity of the Lukhanji municipality. The main recommendation on the basis of this finding is that there should be thorough and regular training of officials within the Lukhanji Municipality about the performance management system and how it influences productivity and service delivery. In conclusion, the Municipal Executive Mayoral Committee should demand verifiable evidence to justify a higher rating during quarterly assessments, and that punitive disciplinary measures be taken against those who do not comply with the provision of the performance management system framework, particularly failure to submit performance instruments.
- Full Text:
- Date Issued: 2013
- Authors: Bam, Liseka Lindelwa
- Date: 2013
- Subjects: Performance -- Management , Local officials and employees -- South Africa -- Queenstown , Employees -- Rating of -- South Africa -- Queenstown , Public administration -- South Africa -- Queenstown , Local government -- South Africa -- Queenstown
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8319 , http://hdl.handle.net/10948/d1020140
- Description: The performance management system has been introduced in the South African public service with the intensions of monitoring, reviewing, assessing performance, developing underperformers and recognising and rewarding good performance. This study was undertaken as an attempt to assess whether the Lukhanji municipality performance management systems contribute to the improvement of service delivery and employee productivity. The literature review undertaken in this study, shows that there is a general poor understanding of performance management systems in Lukhanji municipality. The literature review further establishes that there are several challenges that hinder the effective implementation of a performance management system in the municipality. Other findings of the study include that there is a challenge in setting the unrealistic performance targets which are unrealisable by employees. These are the reasons why productivity levels are not always realised and targets not achieved by Lukhanji municipality. The main findings of the study are that, although performance management systems play a significant role in the improvement of service delivery, it has not contributed in the improvement of employee productivity of the Lukhanji municipality. The main recommendation on the basis of this finding is that there should be thorough and regular training of officials within the Lukhanji Municipality about the performance management system and how it influences productivity and service delivery. In conclusion, the Municipal Executive Mayoral Committee should demand verifiable evidence to justify a higher rating during quarterly assessments, and that punitive disciplinary measures be taken against those who do not comply with the provision of the performance management system framework, particularly failure to submit performance instruments.
- Full Text:
- Date Issued: 2013
A critical assessment of the role of Eastern Cape Provincial Treasury in enforcing compliance with Public Finance Management Act for Public Entities, (South Africa)
- Authors: Libala, Pozisa
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11708 , http://hdl.handle.net/10353/d1015229
- Description: The term Public Administration meant the study of the public service. The purpose of the public service is to provide services to society. However, before any services are provided, certain functions should be undertaken within the public service. The public service is required to execute the policies of the government. In this system, public administration enables and supports the activity of public management. The public management functions are related to public administration and gives direction to the administrative conduct of public servants to ensure the effective execution of policies by the public service (Dye 1987:324). The purpose of Eastern Cape administration is to provide a legislative, political and administrative direction to the province and is also responsible for providing strategic financial direction, monitoring and oversight to the departments and the province in terms of the Public Finance Management Act, (PFMA) (Act No. 1 of 1999). The Eastern Cape administration renders strategic planning services, providing transversal policy opinions and advice and protocol development, it also provides technical and managerial support to the provincial government. Among other things it develops and implements a Human Resource strategy that gives effect to a sustainable Human Resource function and Human Resource plan in support of the organizational structure and provides financial processes to ensure efficient, effective, economical and transparent use of resources.
- Full Text:
- Date Issued: 2013
- Authors: Libala, Pozisa
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11708 , http://hdl.handle.net/10353/d1015229
- Description: The term Public Administration meant the study of the public service. The purpose of the public service is to provide services to society. However, before any services are provided, certain functions should be undertaken within the public service. The public service is required to execute the policies of the government. In this system, public administration enables and supports the activity of public management. The public management functions are related to public administration and gives direction to the administrative conduct of public servants to ensure the effective execution of policies by the public service (Dye 1987:324). The purpose of Eastern Cape administration is to provide a legislative, political and administrative direction to the province and is also responsible for providing strategic financial direction, monitoring and oversight to the departments and the province in terms of the Public Finance Management Act, (PFMA) (Act No. 1 of 1999). The Eastern Cape administration renders strategic planning services, providing transversal policy opinions and advice and protocol development, it also provides technical and managerial support to the provincial government. Among other things it develops and implements a Human Resource strategy that gives effect to a sustainable Human Resource function and Human Resource plan in support of the organizational structure and provides financial processes to ensure efficient, effective, economical and transparent use of resources.
- Full Text:
- Date Issued: 2013
Factors influencing the procurement process in the supply chain management of the Eastern Cape Provincial Planning and Treasury
- Pharoe, Dieketseng Albertina
- Authors: Pharoe, Dieketseng Albertina
- Date: 2013
- Subjects: Industrial procurement -- South Africa -- Eastern Cape Process control , Business logistics -- South Africa -- Eastern Cape Materials management
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/47858 , vital:40390
- Description: The study focused on the factors influencing the procurement processes in the Supply Chain Management. The empirical part of the study was conducted at the Eastern Cape Provincial Planning and Treasury at Bhisho. The Supply Chain Management (SCM) is the organisation’s identification, acquisition, access, positioning and management of resources in order to attain its objectives. Supply Chain Management System is the South African reform process that the South African Government developed, for sound management of procurement activities within government. Section 195 (1) of the Constitution of South Africa, 1996 (Act 108 of 1996), sets out the basic values and principles governing public administration which include a high standard of professionalism, efficiency, economic and effective use of resources, and promoting transparency at all times. Section 217 (1) of the Constitution further states that when an organ of state contracts for goods and/or services it must do so in accordance with the system which is fair, equitable, transparent, competitive and cost effective. Treasury Regulation 16A.6 on the procurement of goods and services provides that procurement either by way of quotations or through competitive bidding processes must be within the thresholds as determined by the National Treasury, and in the case of procurement through bidding processes, the SCM system must provide for the establishment, composition and functioning of Bid Specification, Evaluation and Adjudication Committees. The departmental processes were measured against the applicable prescripts and the study revealed that the departmental processes were in line with the applicable legislation. Areas of concerns were however raised where the department needs to come up with innovative ways to implement the procurement processes to be economical and also to train the officials involved in procurement.
- Full Text:
- Date Issued: 2013
- Authors: Pharoe, Dieketseng Albertina
- Date: 2013
- Subjects: Industrial procurement -- South Africa -- Eastern Cape Process control , Business logistics -- South Africa -- Eastern Cape Materials management
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10948/47858 , vital:40390
- Description: The study focused on the factors influencing the procurement processes in the Supply Chain Management. The empirical part of the study was conducted at the Eastern Cape Provincial Planning and Treasury at Bhisho. The Supply Chain Management (SCM) is the organisation’s identification, acquisition, access, positioning and management of resources in order to attain its objectives. Supply Chain Management System is the South African reform process that the South African Government developed, for sound management of procurement activities within government. Section 195 (1) of the Constitution of South Africa, 1996 (Act 108 of 1996), sets out the basic values and principles governing public administration which include a high standard of professionalism, efficiency, economic and effective use of resources, and promoting transparency at all times. Section 217 (1) of the Constitution further states that when an organ of state contracts for goods and/or services it must do so in accordance with the system which is fair, equitable, transparent, competitive and cost effective. Treasury Regulation 16A.6 on the procurement of goods and services provides that procurement either by way of quotations or through competitive bidding processes must be within the thresholds as determined by the National Treasury, and in the case of procurement through bidding processes, the SCM system must provide for the establishment, composition and functioning of Bid Specification, Evaluation and Adjudication Committees. The departmental processes were measured against the applicable prescripts and the study revealed that the departmental processes were in line with the applicable legislation. Areas of concerns were however raised where the department needs to come up with innovative ways to implement the procurement processes to be economical and also to train the officials involved in procurement.
- Full Text:
- Date Issued: 2013
An appraisal of Human Resource Management Practices in the Ministry of Public Service, Central Equatoria State, South Sudan
- Authors: Maka, Mustafa Fataki Kila
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11705 , http://hdl.handle.net/10353/d1015203
- Description: The primary objective was to assess Human Resource Management Practices in the Ministry of Public Service, Central Equatoria State-South Sudan. The objectives of the study were: Identify the key Practices used by the Ministry of Public Service in human resources management in Central Equatoria State. It also sought to establish the challenges faced by the Ministry of Public Service in human resources management practices in Central Equatoria State and to identify employees‟ perceptions on human resources management practices in Ministry of the Public Service in Central Equatoria State and lastly, to determine how and to what extent the Ministry of the Public Service can further improve on human resources management practices in Central Equatoria State. The study used both qualitative and quantitative methodology of data collection. Interviews and questionnaires were used as qualitative and quantitative methods of data collection respectively. The study used twenty five (25) respondents starting from Director General, Department of Administration and Finance, Department of General List of Clerks, Department of Establishments, Department of Pensions, Department of Budgets, and Department of Labour. The results revealed that; the human resource management practices by Ministry of Public Service in Central Equatoria State in the different departments need to ensure efficient and effective human resource management practices reforms, and the recommendations were put forward to assist the public civil servants in different human resource departments in the State.
- Full Text:
- Date Issued: 2013
- Authors: Maka, Mustafa Fataki Kila
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11705 , http://hdl.handle.net/10353/d1015203
- Description: The primary objective was to assess Human Resource Management Practices in the Ministry of Public Service, Central Equatoria State-South Sudan. The objectives of the study were: Identify the key Practices used by the Ministry of Public Service in human resources management in Central Equatoria State. It also sought to establish the challenges faced by the Ministry of Public Service in human resources management practices in Central Equatoria State and to identify employees‟ perceptions on human resources management practices in Ministry of the Public Service in Central Equatoria State and lastly, to determine how and to what extent the Ministry of the Public Service can further improve on human resources management practices in Central Equatoria State. The study used both qualitative and quantitative methodology of data collection. Interviews and questionnaires were used as qualitative and quantitative methods of data collection respectively. The study used twenty five (25) respondents starting from Director General, Department of Administration and Finance, Department of General List of Clerks, Department of Establishments, Department of Pensions, Department of Budgets, and Department of Labour. The results revealed that; the human resource management practices by Ministry of Public Service in Central Equatoria State in the different departments need to ensure efficient and effective human resource management practices reforms, and the recommendations were put forward to assist the public civil servants in different human resource departments in the State.
- Full Text:
- Date Issued: 2013
Assessing the effect of Public Participation and development communications on service delivery: the case of the department of Social Development in the Eastern Cape (2004-2010)
- Authors: Maswana, Gcobani
- Date: 2013
- Subjects: Political participation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Human capital -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11652 , http://hdl.handle.net/10353/d1006979 , Political participation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Human capital -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Description: Public Participation is a critical facet of development communication. The Republic of South Africa (RSA) Constitution 1996 promotes a set of values of good governance setting a framework for the public participation, and democratization of the public sector through instruments such as developmental communication in order to impact better service delivery. Public participation is an effective communication platform of a new democratic South Africa, as such, public participation forms part of the Constitution of the RSA Act (108 of 1996). To necessitate good governance, it is very imperative that the citizenry, being voters to take an active role in the affairs of governance. The credibility, legitimacy, acceptability, support for governance structures and sustainability of any government is dependable mostly on how citizens are participating in the affairs of government.The research topic being-assessing the effect of Public Participation and Development Communications on service delivery:the case of the department of Social Development in the Eastern Cape focused on Ingquza Municipality in O.R.Tambo District of the Eastern Cape.The public administration has positioned financial management and human resources as critical elements for effective and efficient system. The study has identified that the omission of public participation and development communication as a gap that need to be optimally utilized to avoid communication gap that leads to unnecessary service delivery protests. The study position communication as strategic and management function of each and every manager. The importance of Public Participation is that it could help to ensure that the citizens take ownership of processes as an important democratic principle.The imbizo’s as public participation tool and effective communication platform has been proven to be effective. The strengthening of development communication in the department to empower communities through development communication cadres and information dissemination is paramount important. Furthermore this will make sure that there is a continuous feedback on quality assurance programme in implementing political pronouncements that are made during imbizo’s.
- Full Text:
- Date Issued: 2013
- Authors: Maswana, Gcobani
- Date: 2013
- Subjects: Political participation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Human capital -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11652 , http://hdl.handle.net/10353/d1006979 , Political participation -- South Africa -- Eastern Cape , Human services -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Civil service -- South Africa -- Eastern Cape , Municipal services -- South Africa -- Eastern Cape , Human capital -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape
- Description: Public Participation is a critical facet of development communication. The Republic of South Africa (RSA) Constitution 1996 promotes a set of values of good governance setting a framework for the public participation, and democratization of the public sector through instruments such as developmental communication in order to impact better service delivery. Public participation is an effective communication platform of a new democratic South Africa, as such, public participation forms part of the Constitution of the RSA Act (108 of 1996). To necessitate good governance, it is very imperative that the citizenry, being voters to take an active role in the affairs of governance. The credibility, legitimacy, acceptability, support for governance structures and sustainability of any government is dependable mostly on how citizens are participating in the affairs of government.The research topic being-assessing the effect of Public Participation and Development Communications on service delivery:the case of the department of Social Development in the Eastern Cape focused on Ingquza Municipality in O.R.Tambo District of the Eastern Cape.The public administration has positioned financial management and human resources as critical elements for effective and efficient system. The study has identified that the omission of public participation and development communication as a gap that need to be optimally utilized to avoid communication gap that leads to unnecessary service delivery protests. The study position communication as strategic and management function of each and every manager. The importance of Public Participation is that it could help to ensure that the citizens take ownership of processes as an important democratic principle.The imbizo’s as public participation tool and effective communication platform has been proven to be effective. The strengthening of development communication in the department to empower communities through development communication cadres and information dissemination is paramount important. Furthermore this will make sure that there is a continuous feedback on quality assurance programme in implementing political pronouncements that are made during imbizo’s.
- Full Text:
- Date Issued: 2013
Implementing Supply Chain Management: a case study of the Department of Roads and Public Works - Eastern Cape 2010-2012
- Authors: Dlova, Vukile
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11682 , http://hdl.handle.net/10353/d1013549
- Description: Supply Chain Management was introduced in 2003 to government departments, municipalities and public entities as means of transforming public sector procurement practices. In some public institutions compliance with the regulatory framework has been limited to mere establishment of Supply Chain Management Units. Some of these units are not compliant with the National Treasury guidelines and are not properly staffed with personnel with the required skills and qualifications. Staff employed in Supply Chain Management units are either not provided with the required training in order to fulfill their employment obligations or do not see self-development in Supply Chain Management as of great importance. Supply Chain Management Policies do not evolve from within the institutions but more copies of the guidelines provided by the National Treasury. Staff do not get involved in policy development processes. This is a non-conclusive case study of the Eastern Cape Department of Roads of Public Works which is aimed at establishing the extent the department has complied with prescribed guidelines pertaining to establishment of Supply Chain Management, training of personnel and the development of policies and procedures on Supply Chain Management.
- Full Text:
- Date Issued: 2013
- Authors: Dlova, Vukile
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11682 , http://hdl.handle.net/10353/d1013549
- Description: Supply Chain Management was introduced in 2003 to government departments, municipalities and public entities as means of transforming public sector procurement practices. In some public institutions compliance with the regulatory framework has been limited to mere establishment of Supply Chain Management Units. Some of these units are not compliant with the National Treasury guidelines and are not properly staffed with personnel with the required skills and qualifications. Staff employed in Supply Chain Management units are either not provided with the required training in order to fulfill their employment obligations or do not see self-development in Supply Chain Management as of great importance. Supply Chain Management Policies do not evolve from within the institutions but more copies of the guidelines provided by the National Treasury. Staff do not get involved in policy development processes. This is a non-conclusive case study of the Eastern Cape Department of Roads of Public Works which is aimed at establishing the extent the department has complied with prescribed guidelines pertaining to establishment of Supply Chain Management, training of personnel and the development of policies and procedures on Supply Chain Management.
- Full Text:
- Date Issued: 2013
Perceptions of students regarding the information literacy programme: a case study of Walter Sisulu University
- Authors: Badi, Mzwanele
- Date: 2013
- Subjects: Information literacy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8311 , http://hdl/handle.net/10948/d1020080
- Description: Information literacy is universally considered one of effective means through which one’s information skills are developed, more especially at higher education Institutions. It has been part of the WSU library’s tradition to promote and offer units of Information Literacy instruction to all students at WSU, although it was initially on ad-hoc bases until 2010 when the Faculty of Education introduced it as a module or a program as a credit-bearing subject to all first year level Bachelor of Education students. The study is intended to understand the perceptions of students that are currently enrolled in Bachelor of Education Degree level one regarding the Information Literacy Program at Walter Sisulu University. The Information Literacy Program is offered in two campuses of WSU, that is Mthatha and Butterworth campuses. This study was conducted using first year level B. Ed students in Butterworth campus only. This may be regarded as a limitation of the study. The study is largely informed by a literature review of scholarly journal articles, books, internet sources and academic libraries in South Africa. The study applied quantitative method using semi-structured questionnaires as the main data gathering instrument. The sample was drawn from 80 first year B Ed students. A total of 80 questionnaires were distributed and 65 were received back. In the study the significant changes in the higher education in the post-apartheid South Africa are discussed. The historical evolution of information literacy as a course in South Africa and internationally is also discussed. The study reveals that information literacy has contributed positively to students’ study approaches. It has helped the students to learn how to apply computing and internet skills to improve on their studies. More importantly, the study reveals that information literacy has helped the students to learn different ways to search for and use information for the purpose of working on their assignments and enhancing their knowledge generally. Furthermore, the study reveals that it has helped the students to know how to tailor their search for information using specific databases such as OPAC, PROQUEST, EBSCOHOST, and SABINET etc.
- Full Text:
- Date Issued: 2013
- Authors: Badi, Mzwanele
- Date: 2013
- Subjects: Information literacy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:8311 , http://hdl/handle.net/10948/d1020080
- Description: Information literacy is universally considered one of effective means through which one’s information skills are developed, more especially at higher education Institutions. It has been part of the WSU library’s tradition to promote and offer units of Information Literacy instruction to all students at WSU, although it was initially on ad-hoc bases until 2010 when the Faculty of Education introduced it as a module or a program as a credit-bearing subject to all first year level Bachelor of Education students. The study is intended to understand the perceptions of students that are currently enrolled in Bachelor of Education Degree level one regarding the Information Literacy Program at Walter Sisulu University. The Information Literacy Program is offered in two campuses of WSU, that is Mthatha and Butterworth campuses. This study was conducted using first year level B. Ed students in Butterworth campus only. This may be regarded as a limitation of the study. The study is largely informed by a literature review of scholarly journal articles, books, internet sources and academic libraries in South Africa. The study applied quantitative method using semi-structured questionnaires as the main data gathering instrument. The sample was drawn from 80 first year B Ed students. A total of 80 questionnaires were distributed and 65 were received back. In the study the significant changes in the higher education in the post-apartheid South Africa are discussed. The historical evolution of information literacy as a course in South Africa and internationally is also discussed. The study reveals that information literacy has contributed positively to students’ study approaches. It has helped the students to learn how to apply computing and internet skills to improve on their studies. More importantly, the study reveals that information literacy has helped the students to learn different ways to search for and use information for the purpose of working on their assignments and enhancing their knowledge generally. Furthermore, the study reveals that it has helped the students to know how to tailor their search for information using specific databases such as OPAC, PROQUEST, EBSCOHOST, and SABINET etc.
- Full Text:
- Date Issued: 2013
Leadership and accountability in managing the Constituency Development Fund (CDF): a case study of Yei River County, Central Equatoria State, Juba
- Authors: Wani, Mary Apayi Ayiga
- Date: 2013
- Subjects: Leadership -- South Sudan , Responsibility -- South Sudan , Development credit corporations -- South Sudan , Human services -- South Sudan , South Sudan -- Economic policy
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11677 , http://hdl.handle.net/10353/d1007150 , Leadership -- South Sudan , Responsibility -- South Sudan , Development credit corporations -- South Sudan , Human services -- South Sudan , South Sudan -- Economic policy
- Description: This study is based on Leadership & Accountability in managing the Constituency Development Fund (CDF), the case of Yei River County (YRC) of Central Equatoria State, Republic of South Sudan (RSS). CDF is one of the initiatives of the government of South Sudan created by a legislation of Parliament to compliment development of the community needs as they expect more from the government of the day. The CDF Act 2007 which was passed by the parliament stipulated structures that govern the operation of the fund in terms of management, leadership and accountability to enhance effective and efficient provision of services to the people. The CDF Act provided that fund allocated to the MPs is to address the challenges that face the communities such as construction of schools, health facilities, water, roads and government facilities but not for personal interest or individual use. The problem that motivated the researcher to explore the performance of the CDF was inadequate service to the community although the government has allocated funds to each constituency channeled through the members of parliament to improve the socio-economic status of the community. The research looked at how the CDF roles, functions, and procedure were applied in the utilization of the funds to ensure efficiency. It analysed and evaluated the effectiveness and efficiency of management of CDF to promote service delivery in the constituencies of Yei, Ottogo, Tore and Mugwo Payams. The study investigated the following questions: How is the Constituency Development Fund (CDF) been managed and utilized by the Members of Parliament (MPs) to promote development in their constituencies? To what extent is the Constituency Development Fund (CDF) used in accordance with the provisions of the CDF Act (2007)? To what extent does the CDF achieve its objective in promoting development to meet the aspirations of the people within the constituencies? And, what is the nature of the relationship between the MPs, the community and the County Local Authority in relation to the CDF? The study also examined the linkage between the various committees formed by the CDF Act 2007 to guide the implementation of the fund as well as the projects at grass-root levels in regards to monitoring and evaluation process. The study used both descriptive and explanatory techniques to guide the researcher in gathering information required on the best of CDF practice in Yei River County which were carried out using interviews, focus group discussion and observation. Twenty (20) respondents comprising of head of departments, women, youth, MPs of both parliaments - the National and the State, chiefs, councilors, CDF committees from the four constituencies mentioned above were interviewed about the use of the CDF. The study reveals that there are no clear linkages between the various committees formed by the CDF Act 2007 to guide the implementation of the fund as well as the projects at the grass-root level in regards to monitoring and evaluation process. In addition to this, less participation of the community in identification, planning, implementation, monitoring and evaluation of the CDF community projects was one of the contributing factors that affected the effectiveness and efficiency of the result. Although creation of CDF has effect in some of the areas of the county, it requires more improvement in the implementation process to increase development in other areas. Based on these findings, the study argues that for the best of the CDF utilization, leadership and accountability which are components of the Public Administration Discipline that enhances efficiency in the public institutions need to be put into practice. Hence, rigorous application of the CDF rules, regulations and procedures is paramount in managing the utilization of the fund allocated for the purpose of development.
- Full Text:
- Date Issued: 2013
- Authors: Wani, Mary Apayi Ayiga
- Date: 2013
- Subjects: Leadership -- South Sudan , Responsibility -- South Sudan , Development credit corporations -- South Sudan , Human services -- South Sudan , South Sudan -- Economic policy
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11677 , http://hdl.handle.net/10353/d1007150 , Leadership -- South Sudan , Responsibility -- South Sudan , Development credit corporations -- South Sudan , Human services -- South Sudan , South Sudan -- Economic policy
- Description: This study is based on Leadership & Accountability in managing the Constituency Development Fund (CDF), the case of Yei River County (YRC) of Central Equatoria State, Republic of South Sudan (RSS). CDF is one of the initiatives of the government of South Sudan created by a legislation of Parliament to compliment development of the community needs as they expect more from the government of the day. The CDF Act 2007 which was passed by the parliament stipulated structures that govern the operation of the fund in terms of management, leadership and accountability to enhance effective and efficient provision of services to the people. The CDF Act provided that fund allocated to the MPs is to address the challenges that face the communities such as construction of schools, health facilities, water, roads and government facilities but not for personal interest or individual use. The problem that motivated the researcher to explore the performance of the CDF was inadequate service to the community although the government has allocated funds to each constituency channeled through the members of parliament to improve the socio-economic status of the community. The research looked at how the CDF roles, functions, and procedure were applied in the utilization of the funds to ensure efficiency. It analysed and evaluated the effectiveness and efficiency of management of CDF to promote service delivery in the constituencies of Yei, Ottogo, Tore and Mugwo Payams. The study investigated the following questions: How is the Constituency Development Fund (CDF) been managed and utilized by the Members of Parliament (MPs) to promote development in their constituencies? To what extent is the Constituency Development Fund (CDF) used in accordance with the provisions of the CDF Act (2007)? To what extent does the CDF achieve its objective in promoting development to meet the aspirations of the people within the constituencies? And, what is the nature of the relationship between the MPs, the community and the County Local Authority in relation to the CDF? The study also examined the linkage between the various committees formed by the CDF Act 2007 to guide the implementation of the fund as well as the projects at grass-root levels in regards to monitoring and evaluation process. The study used both descriptive and explanatory techniques to guide the researcher in gathering information required on the best of CDF practice in Yei River County which were carried out using interviews, focus group discussion and observation. Twenty (20) respondents comprising of head of departments, women, youth, MPs of both parliaments - the National and the State, chiefs, councilors, CDF committees from the four constituencies mentioned above were interviewed about the use of the CDF. The study reveals that there are no clear linkages between the various committees formed by the CDF Act 2007 to guide the implementation of the fund as well as the projects at the grass-root level in regards to monitoring and evaluation process. In addition to this, less participation of the community in identification, planning, implementation, monitoring and evaluation of the CDF community projects was one of the contributing factors that affected the effectiveness and efficiency of the result. Although creation of CDF has effect in some of the areas of the county, it requires more improvement in the implementation process to increase development in other areas. Based on these findings, the study argues that for the best of the CDF utilization, leadership and accountability which are components of the Public Administration Discipline that enhances efficiency in the public institutions need to be put into practice. Hence, rigorous application of the CDF rules, regulations and procedures is paramount in managing the utilization of the fund allocated for the purpose of development.
- Full Text:
- Date Issued: 2013
Evaluation of the Performance Management Systems (PMS): a case study of the Eastern Cape Provincial Treasure
- Authors: Baxana, Mandilakhe
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11693 , http://hdl.handle.net/10353/d1015045
- Description: The objective of this study was to evaluate the effectiveness of the Performance Managements System (PMS) policy by looking at the implementation of the PMS in line with provincial and national policies. The purpose is to achieve sustainable improvement in organizational performance whilst examining the value of PMS in assessing performance of the Eastern Cape Provincial Treasury employees. The questionnaire was personally delivered to potential respondents. The study showed that the performance management system used by the Eastern Cape Provincial Treasury was on track with clear objectives, and was largely integrated with the departments' planning process, primarily through the use of divisional planning objectives as a basis for employee performance agreements. However, the general findings were qualified by the need to address. Several key issues, and to make some improvements to the process. It was also concluded that the revised performance management system should have a stronger emphasis on effective managing, monitoring, reporting and rewarding high performance and correcting low performance respectively. Key recommendations are made to assist this department in its quest to achieve maximum return on the investment from its human capital. The recommendations are: The Eastern Cape Provincial Treasury needs to establish clear organizational objectives and the performance management tool should be negotiated and agreed with the union councils and management. The performance measures or key performance indicators should be agreed upfront with all employees, irrespective of their level in the organization.
- Full Text: false
- Date Issued: 2013
- Authors: Baxana, Mandilakhe
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11693 , http://hdl.handle.net/10353/d1015045
- Description: The objective of this study was to evaluate the effectiveness of the Performance Managements System (PMS) policy by looking at the implementation of the PMS in line with provincial and national policies. The purpose is to achieve sustainable improvement in organizational performance whilst examining the value of PMS in assessing performance of the Eastern Cape Provincial Treasury employees. The questionnaire was personally delivered to potential respondents. The study showed that the performance management system used by the Eastern Cape Provincial Treasury was on track with clear objectives, and was largely integrated with the departments' planning process, primarily through the use of divisional planning objectives as a basis for employee performance agreements. However, the general findings were qualified by the need to address. Several key issues, and to make some improvements to the process. It was also concluded that the revised performance management system should have a stronger emphasis on effective managing, monitoring, reporting and rewarding high performance and correcting low performance respectively. Key recommendations are made to assist this department in its quest to achieve maximum return on the investment from its human capital. The recommendations are: The Eastern Cape Provincial Treasury needs to establish clear organizational objectives and the performance management tool should be negotiated and agreed with the union councils and management. The performance measures or key performance indicators should be agreed upfront with all employees, irrespective of their level in the organization.
- Full Text: false
- Date Issued: 2013
Assessing the implementation of gender equity policies in education in Bor County, South Sudan
- Authors: Duot, Kulang Mayen Kulang
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11698 , http://hdl.handle.net/10353/d1015134
- Description: Education is a fundamental human right, a vital resource in overcoming poverty and inequality globally. All children have the right to quality basic education, the bedrock for a productive life. But key to this success is ensuring that girls, as well as boys, have full, equal access to a good quality education system, which gives them knowledge and skills (Fast-tracking, 2011:2). This research study explores the main challenges in the implementation of policies on gender equity in the education in Bor County in South Sudan. An exploratory research design was applied to explain to what extent policies on gender equity in the education system in Bor County, has been achieved and implemented. Quantitative and qualitative research methodologies were applied through questionnaire administration and focus group discussion interviews. Of the sampled respondents about ninety percent (90%) of the respondents were males, while only ten percent (10%) were females, seventy-three percent (73%) were in the middle aged group of 26-45 years. Forty-six percent (46%) had secondary level of education, while about fifty-four (54%) had a tertiary level education. About eighty-four percent (84%) of the respondents reported the existence of policies on gender equity in the education system in Bor County. Ninety-eight percent, (98%) of the respondents were of the perceptions that it was critically important that policies on gender equity in the education system in Bor County be effectively implemented. About seventy-four percent (74%) of them reported that the institutions responsible for formulating or contributing to policy making include among others: the Ministry of Education, Science and Technology National government and Jonglei State Ministry of Education, National and State Parliaments, Ministry of Gender, Child and Social Welfare, Jonglei state and South Sudan transitional Constitutions, with the support from United Nations agencies such as World Food Programme (WFP) and UNICEF, IOM and UNMIISS, also other NGOs for example, Hold the Child, CRS, Save the Children Sweden, JAM and fifty-six percent (56%) reported that these policies did not address the gender equity in education system in Bor County. Respondents pointed to some of the challenges related to implementation of policies on gender equity in the education in Bor County. These challenges entail: lack of financial support to implement gender policies in education, rigid communal traditions and customs, long distance of schools from homes which impact on girls accessing education, illiteracy among the communities which makes them resist enrolling girls in schools, early and forced marriages by the parents, lack of clear gender equity policies in the state Ministry of Education in Jonglei state and Bor County Department of Education, parents who regard their daughters as sources of wealth through marriages, lack of commitment and dedication from the concerned authorities on the implementation of gender policies in education and lack of sensitisation of the community on gender policies in education by the County department of education. The study findings also suggest lack of monitoring and evaluation during the implementation of gender policies in education. Further to this, domestic chores by the girl child as well as poor road network to facilitate movement from one point to another to sensitise people on gender policies in education impede efforts to implement gender equity policies in education. Furthermore some parents regarded schools as places for unlimited freedom for girls. The findings of this study indicated that policies on gender equity in education system in Bor County were formulated and not implemented. The stakeholders in implementing these policies were experiencing challenges that hampered their individual initiative to implement the policies. This was as a result of many factors that have affected the efforts and the roles of stakeholders involving in the implementation of gender equity policies in education in Bor County in South Sudan.
- Full Text:
- Date Issued: 2013
- Authors: Duot, Kulang Mayen Kulang
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11698 , http://hdl.handle.net/10353/d1015134
- Description: Education is a fundamental human right, a vital resource in overcoming poverty and inequality globally. All children have the right to quality basic education, the bedrock for a productive life. But key to this success is ensuring that girls, as well as boys, have full, equal access to a good quality education system, which gives them knowledge and skills (Fast-tracking, 2011:2). This research study explores the main challenges in the implementation of policies on gender equity in the education in Bor County in South Sudan. An exploratory research design was applied to explain to what extent policies on gender equity in the education system in Bor County, has been achieved and implemented. Quantitative and qualitative research methodologies were applied through questionnaire administration and focus group discussion interviews. Of the sampled respondents about ninety percent (90%) of the respondents were males, while only ten percent (10%) were females, seventy-three percent (73%) were in the middle aged group of 26-45 years. Forty-six percent (46%) had secondary level of education, while about fifty-four (54%) had a tertiary level education. About eighty-four percent (84%) of the respondents reported the existence of policies on gender equity in the education system in Bor County. Ninety-eight percent, (98%) of the respondents were of the perceptions that it was critically important that policies on gender equity in the education system in Bor County be effectively implemented. About seventy-four percent (74%) of them reported that the institutions responsible for formulating or contributing to policy making include among others: the Ministry of Education, Science and Technology National government and Jonglei State Ministry of Education, National and State Parliaments, Ministry of Gender, Child and Social Welfare, Jonglei state and South Sudan transitional Constitutions, with the support from United Nations agencies such as World Food Programme (WFP) and UNICEF, IOM and UNMIISS, also other NGOs for example, Hold the Child, CRS, Save the Children Sweden, JAM and fifty-six percent (56%) reported that these policies did not address the gender equity in education system in Bor County. Respondents pointed to some of the challenges related to implementation of policies on gender equity in the education in Bor County. These challenges entail: lack of financial support to implement gender policies in education, rigid communal traditions and customs, long distance of schools from homes which impact on girls accessing education, illiteracy among the communities which makes them resist enrolling girls in schools, early and forced marriages by the parents, lack of clear gender equity policies in the state Ministry of Education in Jonglei state and Bor County Department of Education, parents who regard their daughters as sources of wealth through marriages, lack of commitment and dedication from the concerned authorities on the implementation of gender policies in education and lack of sensitisation of the community on gender policies in education by the County department of education. The study findings also suggest lack of monitoring and evaluation during the implementation of gender policies in education. Further to this, domestic chores by the girl child as well as poor road network to facilitate movement from one point to another to sensitise people on gender policies in education impede efforts to implement gender equity policies in education. Furthermore some parents regarded schools as places for unlimited freedom for girls. The findings of this study indicated that policies on gender equity in education system in Bor County were formulated and not implemented. The stakeholders in implementing these policies were experiencing challenges that hampered their individual initiative to implement the policies. This was as a result of many factors that have affected the efforts and the roles of stakeholders involving in the implementation of gender equity policies in education in Bor County in South Sudan.
- Full Text:
- Date Issued: 2013
Explorative study on the efficacy of the Total Quality Management System as a performance enhancement instrument: the case of Walter Sisulu University (Eastern Cape Province, Republic of South Africa)
- Authors: Gwele, Xolani
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11681 , http://hdl.handle.net/10353/d1013544
- Description: With the advent of a democratic South Africa in 1994, national public administration has effected reforms to improve government performance and service delivery. The importance of education for the development of excellence, expertise and knowledge leading to overall development in economy cannot be undermined. This has necessitated a sound strategy for the development of higher education in South Africa. Establishing leadership in this country is possible only when there is a developed system of higher education in which efficiency remains the sole criteria to evaluate performance. Higher education institutions are faced with an increasing number of complex challenges including implementing and maintaining a quality management system. This study seeks to explore the efficacy of total quality management as the performance enhancement instrument at Walter Sisulu University, in the Eastern Cape Province – South Africa. Relevant literature regarding quality, quality assurance, total quality management and performance management has been reviewed in order to establish and test if this study is researchable. Interviews with students have been conducted in order understand a sense of student perception towards quality assurance in the university. Observations and Staff questionnaires have been used to collect more data on total quality management and performance management system. The data collected is analysed and interpreted in chapter four and chapter five provides for findings and recommendations in concluding this study.
- Full Text:
- Date Issued: 2013
- Authors: Gwele, Xolani
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11681 , http://hdl.handle.net/10353/d1013544
- Description: With the advent of a democratic South Africa in 1994, national public administration has effected reforms to improve government performance and service delivery. The importance of education for the development of excellence, expertise and knowledge leading to overall development in economy cannot be undermined. This has necessitated a sound strategy for the development of higher education in South Africa. Establishing leadership in this country is possible only when there is a developed system of higher education in which efficiency remains the sole criteria to evaluate performance. Higher education institutions are faced with an increasing number of complex challenges including implementing and maintaining a quality management system. This study seeks to explore the efficacy of total quality management as the performance enhancement instrument at Walter Sisulu University, in the Eastern Cape Province – South Africa. Relevant literature regarding quality, quality assurance, total quality management and performance management has been reviewed in order to establish and test if this study is researchable. Interviews with students have been conducted in order understand a sense of student perception towards quality assurance in the university. Observations and Staff questionnaires have been used to collect more data on total quality management and performance management system. The data collected is analysed and interpreted in chapter four and chapter five provides for findings and recommendations in concluding this study.
- Full Text:
- Date Issued: 2013
Evaluating the Efficacy of Poverty Eradication Strategies and Interventions: Department Of Human Settlement (King Sabata Dalindyebo Municipality, Eastern Cape)
- Authors: Sentiwe, Maxwell
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11715 , http://hdl.handle.net/10353/d1015269
- Description: Poverty in the Eastern Cape KSD Municipality remains widespread and deep due to South Africa’s Apartheid history, poverty is intergenerational and structural. The commitment by the South African government to poverty reduction has been expressed in recent years through various national, provincial and local policy interventions. As such since 1994 the South African government has introduced a large number of interventions to address poverty in its various manifestations, not least income poverty, human capital poverty, service poverty, asset poverty. Former president of South Africa, Mr Thabo Mbeki in 2004 said “Endemic and widespread poverty continues to disfigure the face of our country, it will always be impossible for us to say that we have fully restored the dignity of all our people as long as this situation persists, for this reason the struggle to eradicate poverty has been and will continue to be a cornerstone of the national effort to build the new South Africa”. The ANC led government has committed itself to meeting the Millennium Development Goals by 2015. These goals aim at addressing extreme poverty in its many dimensions, including income, poverty, hunger, disease, adequate shelter and exclusion, to promote gender equality, education, and environmental sustainability. South African government has sought to address poverty from many angles, like The Reconstruction and Development Programme Policy Framework of 1994 which seeks to address poverty through five key programmes namely, Meeting basic needs, Developing our human resources, Building the economy, Democratizing the state and society, and Implementing the RDP. (RDP 1994). Interventions have varied from child support and disability grants, housing, water and electricity. There has been little means of appreciating the overall magnitude or significance of these attempts. Despite what appears to be overall progress in the fight against poverty, it is also generally recognized that there remain pockets of enduring poverty that government is struggling to eradicate. In particular, there is evidence that those residing in deep rural areas have tended to see fewer improvements across the board, be they access to improved services or amenities. At this point in time it appears somewhat fluid, in the sense that different statements package the elements differently, sometimes omitting one and including something else and this is evidence of a lack of coherence in government’s anti-poverty strategies. The unjust state of rural areas in the Eastern Cape has remained unchanged since 1994. Political analyst, Dr Somadoda Fikeni said even with rural development being national government’s priority, there has been no massive shift of resources from urban cities to the rural. “The fixation is on urban development, leaving the rural to fend off diseases, unemployment and pathetic leaving conditions”. The Eastern Cape OR Tambo district’s poverty rate is higher than the provincial and national averages, with an estimated 1,183,517 people living in poverty, According to the community survey report conducted in 2207 has determined the housing backlog showing the OR Tambo as the largest area of need by 36% and the largest part is the KSD Municipality with an average growth rate of -1.67, number of people in poverty from year 2000 to 2010 and average growth rate of -2.42 of poverty rate. Eastern Cape government have undertaken a series of programmes to address poverty, however programmes implemented since 1994 have not yielded the desired impact in eradicating poverty.
- Full Text:
- Date Issued: 2013
- Authors: Sentiwe, Maxwell
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11715 , http://hdl.handle.net/10353/d1015269
- Description: Poverty in the Eastern Cape KSD Municipality remains widespread and deep due to South Africa’s Apartheid history, poverty is intergenerational and structural. The commitment by the South African government to poverty reduction has been expressed in recent years through various national, provincial and local policy interventions. As such since 1994 the South African government has introduced a large number of interventions to address poverty in its various manifestations, not least income poverty, human capital poverty, service poverty, asset poverty. Former president of South Africa, Mr Thabo Mbeki in 2004 said “Endemic and widespread poverty continues to disfigure the face of our country, it will always be impossible for us to say that we have fully restored the dignity of all our people as long as this situation persists, for this reason the struggle to eradicate poverty has been and will continue to be a cornerstone of the national effort to build the new South Africa”. The ANC led government has committed itself to meeting the Millennium Development Goals by 2015. These goals aim at addressing extreme poverty in its many dimensions, including income, poverty, hunger, disease, adequate shelter and exclusion, to promote gender equality, education, and environmental sustainability. South African government has sought to address poverty from many angles, like The Reconstruction and Development Programme Policy Framework of 1994 which seeks to address poverty through five key programmes namely, Meeting basic needs, Developing our human resources, Building the economy, Democratizing the state and society, and Implementing the RDP. (RDP 1994). Interventions have varied from child support and disability grants, housing, water and electricity. There has been little means of appreciating the overall magnitude or significance of these attempts. Despite what appears to be overall progress in the fight against poverty, it is also generally recognized that there remain pockets of enduring poverty that government is struggling to eradicate. In particular, there is evidence that those residing in deep rural areas have tended to see fewer improvements across the board, be they access to improved services or amenities. At this point in time it appears somewhat fluid, in the sense that different statements package the elements differently, sometimes omitting one and including something else and this is evidence of a lack of coherence in government’s anti-poverty strategies. The unjust state of rural areas in the Eastern Cape has remained unchanged since 1994. Political analyst, Dr Somadoda Fikeni said even with rural development being national government’s priority, there has been no massive shift of resources from urban cities to the rural. “The fixation is on urban development, leaving the rural to fend off diseases, unemployment and pathetic leaving conditions”. The Eastern Cape OR Tambo district’s poverty rate is higher than the provincial and national averages, with an estimated 1,183,517 people living in poverty, According to the community survey report conducted in 2207 has determined the housing backlog showing the OR Tambo as the largest area of need by 36% and the largest part is the KSD Municipality with an average growth rate of -1.67, number of people in poverty from year 2000 to 2010 and average growth rate of -2.42 of poverty rate. Eastern Cape government have undertaken a series of programmes to address poverty, however programmes implemented since 1994 have not yielded the desired impact in eradicating poverty.
- Full Text:
- Date Issued: 2013
Evaluating integrated participatory planning in a decentralised governance system: the case of Yei River County, Southern Sudan
- Authors: Matata, Khamis Charles
- Date: 2013
- Subjects: Decentralization in government -- South Sudan , Intergovernmental cooperation -- South Sudan , Local government -- South Sudan , Political participation -- South Sudan , Human services -- South Sudan , Sustainable development -- South Sudan , Economic development -- South Sudan , South Sudan -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11656 , http://hdl.handle.net/10353/d1006985 , Decentralization in government -- South Sudan , Intergovernmental cooperation -- South Sudan , Local government -- South Sudan , Political participation -- South Sudan , Human services -- South Sudan , Sustainable development -- South Sudan , Economic development -- South Sudan , South Sudan -- Politics and government
- Description: Local government is an important level of participatory democracy, where communities play an active role not only as the electorate, but also as end-users and consumers, and thereby holding their municipal councils accountable for their actions. Given the above statement, the interim Constitution of the Republic of South Sudan 2011, entrusts local government with the provision of services to communities in a sustainable manner. It also provides for the promotion of social and economic development and the promotion of a safe and healthy environment. This also entails the need for a commitment to service delivery hence, public representatives and public officials must take seriously their obligation to render services to the people that could be in the form of ensuring that refuse gets collected, electricity being supplied and other services rendered which better the general welfare of citizens. There are several definitions of public participation, but it can be defined as a process of empowering citizens by involving them in making decisions on all issues that concern them, which can be political, social or economic. The main aim of this study was to, investigate and identify the nature and extent of integrated participatory planning in Yei River County and the extent to which opportunities for public participation are accessible to the communities. The study sought to investigate: How different stakeholders in the community in Yei River County make use of public participation opportunities during the integrated participatory planning process? As such, the main objectives of the study were to; to assess the existing integrated participatory planning practices in Yei River County, to examine and evaluate how the existing integrated participatory planning practices influence service delivery in Yei River County and lastly to identify the barriers to effective integrated participatory planning in YRC and advance recommendations for improvement. Purposive and snowball sampling methods were used and data was collected from a sample of two hundred and twenty-six (226) public officials, comprising of Local Government officials, County councillors and members of the public. Results from the data collected using open and close-ended questionnaires, showed that public participation is very important in local government planning as it leads to incorporation of public suggestions and interests in the development strategies. The results further showed that public meetings and workshops were the only public participation mechanisms being used by Yei River County. The study therefore recommended among other things that, Yei River County should strengthen public participation in integrated participatory planning by providing adequate skilled human resources and establishing structures, as well as public participation mechanisms at the Payam and Boma levels. It was also recommended that the communities needed to utilise all available mechanisms of participation to ensure maximum participation during the integrated participatory planning processes.
- Full Text:
- Date Issued: 2013
- Authors: Matata, Khamis Charles
- Date: 2013
- Subjects: Decentralization in government -- South Sudan , Intergovernmental cooperation -- South Sudan , Local government -- South Sudan , Political participation -- South Sudan , Human services -- South Sudan , Sustainable development -- South Sudan , Economic development -- South Sudan , South Sudan -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11656 , http://hdl.handle.net/10353/d1006985 , Decentralization in government -- South Sudan , Intergovernmental cooperation -- South Sudan , Local government -- South Sudan , Political participation -- South Sudan , Human services -- South Sudan , Sustainable development -- South Sudan , Economic development -- South Sudan , South Sudan -- Politics and government
- Description: Local government is an important level of participatory democracy, where communities play an active role not only as the electorate, but also as end-users and consumers, and thereby holding their municipal councils accountable for their actions. Given the above statement, the interim Constitution of the Republic of South Sudan 2011, entrusts local government with the provision of services to communities in a sustainable manner. It also provides for the promotion of social and economic development and the promotion of a safe and healthy environment. This also entails the need for a commitment to service delivery hence, public representatives and public officials must take seriously their obligation to render services to the people that could be in the form of ensuring that refuse gets collected, electricity being supplied and other services rendered which better the general welfare of citizens. There are several definitions of public participation, but it can be defined as a process of empowering citizens by involving them in making decisions on all issues that concern them, which can be political, social or economic. The main aim of this study was to, investigate and identify the nature and extent of integrated participatory planning in Yei River County and the extent to which opportunities for public participation are accessible to the communities. The study sought to investigate: How different stakeholders in the community in Yei River County make use of public participation opportunities during the integrated participatory planning process? As such, the main objectives of the study were to; to assess the existing integrated participatory planning practices in Yei River County, to examine and evaluate how the existing integrated participatory planning practices influence service delivery in Yei River County and lastly to identify the barriers to effective integrated participatory planning in YRC and advance recommendations for improvement. Purposive and snowball sampling methods were used and data was collected from a sample of two hundred and twenty-six (226) public officials, comprising of Local Government officials, County councillors and members of the public. Results from the data collected using open and close-ended questionnaires, showed that public participation is very important in local government planning as it leads to incorporation of public suggestions and interests in the development strategies. The results further showed that public meetings and workshops were the only public participation mechanisms being used by Yei River County. The study therefore recommended among other things that, Yei River County should strengthen public participation in integrated participatory planning by providing adequate skilled human resources and establishing structures, as well as public participation mechanisms at the Payam and Boma levels. It was also recommended that the communities needed to utilise all available mechanisms of participation to ensure maximum participation during the integrated participatory planning processes.
- Full Text:
- Date Issued: 2013
Effects of management and leadership styles of school managers on teaching and learning in Fort Beaufort basic education district Eastern Cape Province
- Authors: Zinto, Sinekhaya Homeboy
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11717 , http://hdl.handle.net/10353/d1016106
- Description: The aim of the study was to investigate the management and leadership styles of school managers and how it affects quality teaching and learning in Debe Nek schools at Fort Beaufort District. It was a mixed study that used both the qualitative and quantitative research methods. It adopted a correlation survey research design that helped in establishing the relationship of management and leadership styles and quality teaching and learning. In this regard, data for this study was collected on the independent variables, which was management and leadership styles, and that of the dependent variables, which was quality teaching and learning. The relationship between the two variables was investigated in order to determine the strength of the relationship that exists between them. The literature reviewed identify many factors affecting quality teaching and learning in schools. To achieve the aim of the study, the researcher administrated a number of questionnaires, conducted interviews and observed what is happening in schools during school visits. The findings of the assessment showed that there is relationship between management and leadership styles and quality teaching and learning. The researcher analysed democratic and autocratic management and leadership styles in relation to quality teaching and learning. The study established a positive relationship from the use of democratic management and leadership style and quality teaching and learning. The study also established that autocratic management and leadership style has a negative effect in quality teaching and learning in schools. The key recommendation of the study was the need for the programmes that must focus at development of management and leadership skills among school managers with the help from Districts in partnership with the Universities so as to help in the overall improvement of the schools.
- Full Text:
- Date Issued: 2013
- Authors: Zinto, Sinekhaya Homeboy
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11717 , http://hdl.handle.net/10353/d1016106
- Description: The aim of the study was to investigate the management and leadership styles of school managers and how it affects quality teaching and learning in Debe Nek schools at Fort Beaufort District. It was a mixed study that used both the qualitative and quantitative research methods. It adopted a correlation survey research design that helped in establishing the relationship of management and leadership styles and quality teaching and learning. In this regard, data for this study was collected on the independent variables, which was management and leadership styles, and that of the dependent variables, which was quality teaching and learning. The relationship between the two variables was investigated in order to determine the strength of the relationship that exists between them. The literature reviewed identify many factors affecting quality teaching and learning in schools. To achieve the aim of the study, the researcher administrated a number of questionnaires, conducted interviews and observed what is happening in schools during school visits. The findings of the assessment showed that there is relationship between management and leadership styles and quality teaching and learning. The researcher analysed democratic and autocratic management and leadership styles in relation to quality teaching and learning. The study established a positive relationship from the use of democratic management and leadership style and quality teaching and learning. The study also established that autocratic management and leadership style has a negative effect in quality teaching and learning in schools. The key recommendation of the study was the need for the programmes that must focus at development of management and leadership skills among school managers with the help from Districts in partnership with the Universities so as to help in the overall improvement of the schools.
- Full Text:
- Date Issued: 2013
An analysis of the politics-administrative interface and its impact on delivery of municipal services: a case of the Mnquma Local Municipality
- Ndudula, Mziwoxolo Rutherford
- Authors: Ndudula, Mziwoxolo Rutherford
- Date: 2013
- Subjects: Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11659 , http://hdl.handle.net/10353/d1007043 , Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Description: The study took a qualitative approach to the analysis of the effect of the politics-administrative interface on municipal service delivery. It was a case study of the Mnquma local municipality in the Eastern Cape Province. The researcher developed a keen interest in researching on the topic because the political infighting and clashes between politicians and administrators of the municipality have caused a public outcry for the root causes of the infighting to be effectively addressed and redressed. It is hoped that the findings and recommendations of the study will help, reshape public policy implementation, service delivery and fostering of mutual cooperative relations between politicians and administrators both at local government level and any other sphere of government in South Africa. The study, is categorized into five chronological chapters, with chapter one (introduction and background), chapter two (literature review), chapter three (research design and methodology), chapter four (data analysis, interpretation and presentation) and chapter five (conclusions and recommendations). The researcher used a sample size of 40 respondents who were selected using snowball sampling, a non-random sampling design spread accordingly over both politicians and administrators. Data collection was made possible through an open-ended questionnaire, interviews, observations and documentary analysis. Various reports and media statements were also used to augment this empirical study. The study also used an in-depth qualitative data analysis technique which was descriptive in nature and the study made numerous deductions and findings based on the collected and collated data. Findings of the study were, inter alia, too much politicization of the public sector, interference between politicians and administrators into each other’s affairs and vice versa and adverse effects of cadre deployment which are damaging service delivery. The study made numerous recommendations which included, inter alia, training and development of administrators and politicians on their respective roles and responsibilities, enforcement of the politics-administrative interface as a mutually beneficial approach to service delivery, need for proper interpretation of Acts and policy documents and the enforcing of section 139 interventions into municipalities.
- Full Text:
- Date Issued: 2013
- Authors: Ndudula, Mziwoxolo Rutherford
- Date: 2013
- Subjects: Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11659 , http://hdl.handle.net/10353/d1007043 , Municipal services -- South Africa -- Eastern Cape , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , City council members -- South Africa -- Eastern Cape , Politicians -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape , Political leadership -- South Africa -- Eastern Cape , Communication in community development -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , Eastern Cape -- South Africa -- Politics and government
- Description: The study took a qualitative approach to the analysis of the effect of the politics-administrative interface on municipal service delivery. It was a case study of the Mnquma local municipality in the Eastern Cape Province. The researcher developed a keen interest in researching on the topic because the political infighting and clashes between politicians and administrators of the municipality have caused a public outcry for the root causes of the infighting to be effectively addressed and redressed. It is hoped that the findings and recommendations of the study will help, reshape public policy implementation, service delivery and fostering of mutual cooperative relations between politicians and administrators both at local government level and any other sphere of government in South Africa. The study, is categorized into five chronological chapters, with chapter one (introduction and background), chapter two (literature review), chapter three (research design and methodology), chapter four (data analysis, interpretation and presentation) and chapter five (conclusions and recommendations). The researcher used a sample size of 40 respondents who were selected using snowball sampling, a non-random sampling design spread accordingly over both politicians and administrators. Data collection was made possible through an open-ended questionnaire, interviews, observations and documentary analysis. Various reports and media statements were also used to augment this empirical study. The study also used an in-depth qualitative data analysis technique which was descriptive in nature and the study made numerous deductions and findings based on the collected and collated data. Findings of the study were, inter alia, too much politicization of the public sector, interference between politicians and administrators into each other’s affairs and vice versa and adverse effects of cadre deployment which are damaging service delivery. The study made numerous recommendations which included, inter alia, training and development of administrators and politicians on their respective roles and responsibilities, enforcement of the politics-administrative interface as a mutually beneficial approach to service delivery, need for proper interpretation of Acts and policy documents and the enforcing of section 139 interventions into municipalities.
- Full Text:
- Date Issued: 2013
An assessment of the monitoring and evaluation function in the Eastern Cape office of the premier
- Authors: Qinela, Loyisokazi
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1071 , vital:26523
- Description: This study responds to the need to understand the shifts in the national monitoring and evaluation policy context from output and compliance focus to outcomes and performance focus. The study also responds to need to understand how national policies are interpreted and implemented in the province through the Office of the Premier. The purpose of the study is to assess the monitoring and evaluation function in the Eastern Cape Office of the Premier. The following research questions will guide the study: a. What is the context, rationale, purpose and claims of the National M&E Policy? b. How does the Eastern Cape Office of the Premier implement the monitoring & evaluation function? c. How does the implementation of M&E by Office of the Premier resonate with intention of the National M&E policy & what are the gaps. In this study, both qualitative and quantitative approaches were used. The use of interviews and questionnaires demonstrates the mix method approach. This approach was preferred since one part of the research analyses policy documents and the other one assesses implementation. The key findings of the research were: Although the context, rationale, purpose and claims of the National and Provincial M&E Policies are clearly articulated, there is no national legislation that gives the Office of the Premier power to enforce the implementation of the M&E policies. Both national and provincial M&E policies are not sensitive to the context of implementation. There is poor enabling environment in the Office of the Premier to implement M&E. There is a gap between planning and M&E functions in the Province the Premier’s Office, Provincial Treasury and Department of Local Government have not succeeded in coordination and the definition of roles and responsibilities for rolling out a Province wide M&E system. The M&E Policies do not address the problem of duplicate reporting in the Province. The M&E Provincial Framework has several limitations that will affect implementation. The National M&E policies are silent on the monitoring role of the legislative branch of government. There is no alignment between the development and monitoring of Service Delivery Improvement Plans with the rest of the implementation of M&E policies. Poor intergovernmental relations in the province make it difficult to fully implement M&E policies. . Programme Managers focus narrowly on day to day management functions with little or no focus on monitoring and evaluation. There was very poor usage for M&E evidence by the for decision making.
- Full Text:
- Date Issued: 2013
- Authors: Qinela, Loyisokazi
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/1071 , vital:26523
- Description: This study responds to the need to understand the shifts in the national monitoring and evaluation policy context from output and compliance focus to outcomes and performance focus. The study also responds to need to understand how national policies are interpreted and implemented in the province through the Office of the Premier. The purpose of the study is to assess the monitoring and evaluation function in the Eastern Cape Office of the Premier. The following research questions will guide the study: a. What is the context, rationale, purpose and claims of the National M&E Policy? b. How does the Eastern Cape Office of the Premier implement the monitoring & evaluation function? c. How does the implementation of M&E by Office of the Premier resonate with intention of the National M&E policy & what are the gaps. In this study, both qualitative and quantitative approaches were used. The use of interviews and questionnaires demonstrates the mix method approach. This approach was preferred since one part of the research analyses policy documents and the other one assesses implementation. The key findings of the research were: Although the context, rationale, purpose and claims of the National and Provincial M&E Policies are clearly articulated, there is no national legislation that gives the Office of the Premier power to enforce the implementation of the M&E policies. Both national and provincial M&E policies are not sensitive to the context of implementation. There is poor enabling environment in the Office of the Premier to implement M&E. There is a gap between planning and M&E functions in the Province the Premier’s Office, Provincial Treasury and Department of Local Government have not succeeded in coordination and the definition of roles and responsibilities for rolling out a Province wide M&E system. The M&E Policies do not address the problem of duplicate reporting in the Province. The M&E Provincial Framework has several limitations that will affect implementation. The National M&E policies are silent on the monitoring role of the legislative branch of government. There is no alignment between the development and monitoring of Service Delivery Improvement Plans with the rest of the implementation of M&E policies. Poor intergovernmental relations in the province make it difficult to fully implement M&E policies. . Programme Managers focus narrowly on day to day management functions with little or no focus on monitoring and evaluation. There was very poor usage for M&E evidence by the for decision making.
- Full Text:
- Date Issued: 2013
Implementation challenges to Performance Management System (PMS) in Malawi`S Civil Service: case of Ministry of Education, Science and Technology (MOEST)
- Authors: Kalowamfumbi, Frank Tisu
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11684 , http://hdl.handle.net/10353/d1013563
- Description: The Malawi Government introduced the Performance Management System (hereafter referred to as PMS) in 2008 in an effort to enhance efficiency, effectiveness and productivity in the public service. However, since its introduction there have been indications that the system is encountering a number of challenges which are derailing and obstructing its implementation. This research was aimed at exploring those implementation challenges to PMS in the Malawi Civil Service with a case study of the Ministry of Education, Science and Technology (MoEST). Recommendations are made to the concerned parties for possible improvement in the implementation of PMS. The study took a qualitative approach whereby interviews with key informants, sampled purposively, were conducted in order to get relevant information to the problem. Besides the interviews, a study of official documents was done in accessing secondary data. The overall findings of the studyare that, although PMS plays a significant role in the improvement of productivity in an organisation, the Malawi government in general and the Ministry of Education, Science and Technology in particular, are failing to implement it effectively due to varying challenges that are generic to the entire Malawi Civil Service and also specific to the MoEST. The generic implementation challenges included: lack of correct understanding of the term performance management, design challenges and inadequate consultation, lack of linkage between rewards and performance, lack of leadership and management commitment, lack of knowledge and skills about the process and procedure of PMS, weak monitoring and evaluation (M&E) system, lack of clear legislation on PMS, lack of communication on organizational strategies,absence of performance standards, inadequate financial resources, attitude problem and social culture, political will not bending on performance and also the nature of the Civil Service. This research identified the following specific implementation challenges in the MoEST: inadequate sensitization and training on PMS, structural arrangements in the Ministry, numerous vacant positions and understaffing, unclear career path, duo lines of reporting, grade of employee determining the criterion of assessment, promotion interviews for teachers rarely happen, under qualified head teachers managing institutions, as well as administrative arrangements and political appointments to positions. The study upon giving recommendations to have the highlighted challenges addressed accordingly with a sense of commitment, concluded that the performance management system in Malawi Civil Service and MoEST in particular , while well-intentioned, is really fraught with numerous challenges that have adversely impacted on its implementation. At the individual level a lot of work has to be done in relation to making PMS being accepted. Most of the employees in the Malawi Civil Service and MoEST have little knowledge or none at all about the system as such effective implementation is failing to take place.
- Full Text:
- Date Issued: 2013
- Authors: Kalowamfumbi, Frank Tisu
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11684 , http://hdl.handle.net/10353/d1013563
- Description: The Malawi Government introduced the Performance Management System (hereafter referred to as PMS) in 2008 in an effort to enhance efficiency, effectiveness and productivity in the public service. However, since its introduction there have been indications that the system is encountering a number of challenges which are derailing and obstructing its implementation. This research was aimed at exploring those implementation challenges to PMS in the Malawi Civil Service with a case study of the Ministry of Education, Science and Technology (MoEST). Recommendations are made to the concerned parties for possible improvement in the implementation of PMS. The study took a qualitative approach whereby interviews with key informants, sampled purposively, were conducted in order to get relevant information to the problem. Besides the interviews, a study of official documents was done in accessing secondary data. The overall findings of the studyare that, although PMS plays a significant role in the improvement of productivity in an organisation, the Malawi government in general and the Ministry of Education, Science and Technology in particular, are failing to implement it effectively due to varying challenges that are generic to the entire Malawi Civil Service and also specific to the MoEST. The generic implementation challenges included: lack of correct understanding of the term performance management, design challenges and inadequate consultation, lack of linkage between rewards and performance, lack of leadership and management commitment, lack of knowledge and skills about the process and procedure of PMS, weak monitoring and evaluation (M&E) system, lack of clear legislation on PMS, lack of communication on organizational strategies,absence of performance standards, inadequate financial resources, attitude problem and social culture, political will not bending on performance and also the nature of the Civil Service. This research identified the following specific implementation challenges in the MoEST: inadequate sensitization and training on PMS, structural arrangements in the Ministry, numerous vacant positions and understaffing, unclear career path, duo lines of reporting, grade of employee determining the criterion of assessment, promotion interviews for teachers rarely happen, under qualified head teachers managing institutions, as well as administrative arrangements and political appointments to positions. The study upon giving recommendations to have the highlighted challenges addressed accordingly with a sense of commitment, concluded that the performance management system in Malawi Civil Service and MoEST in particular , while well-intentioned, is really fraught with numerous challenges that have adversely impacted on its implementation. At the individual level a lot of work has to be done in relation to making PMS being accepted. Most of the employees in the Malawi Civil Service and MoEST have little knowledge or none at all about the system as such effective implementation is failing to take place.
- Full Text:
- Date Issued: 2013
Linking performance management to public perceptions of police effectiveness: a case of Queenstown cluster police stations, Eastern Cape (2009-2011)
- Authors: Mziwonke, Bazel Bibi
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11702 , http://hdl.handle.net/10353/d1015148
- Description: This study investigated the relationship between SAPS performance management and measurement assessment patterns and public perceptions of the effectiveness of SAPS. The Performance Management System (PMS) and the Performance Measurement System (PMS1) of SAPS were investigated and it was looked at whether there is a correlation between them. The two internal measurement systems i.e. PMS and PMS1 were compared with the perception of the community about service delivery effectiveness of SAPS. Seven police stations in the Queenstown Cluster participated in the study. Semi-structured interviews were used to gather data from the Cluster Commander, Station Commanders, Production personnel and members of the community. The findings indicated that SAPS has challenges in implementing PMS. Matters of honesty and trust were seen as contributing factors to these challenges. The internal performance management tools do not take into consideration the needs of the community. This transpired on the results of internal performance management which indicated police stations and their members to be performing satisfactory while the community is not satisfied with the police station performance.
- Full Text:
- Date Issued: 2013
- Authors: Mziwonke, Bazel Bibi
- Date: 2013
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: vital:11702 , http://hdl.handle.net/10353/d1015148
- Description: This study investigated the relationship between SAPS performance management and measurement assessment patterns and public perceptions of the effectiveness of SAPS. The Performance Management System (PMS) and the Performance Measurement System (PMS1) of SAPS were investigated and it was looked at whether there is a correlation between them. The two internal measurement systems i.e. PMS and PMS1 were compared with the perception of the community about service delivery effectiveness of SAPS. Seven police stations in the Queenstown Cluster participated in the study. Semi-structured interviews were used to gather data from the Cluster Commander, Station Commanders, Production personnel and members of the community. The findings indicated that SAPS has challenges in implementing PMS. Matters of honesty and trust were seen as contributing factors to these challenges. The internal performance management tools do not take into consideration the needs of the community. This transpired on the results of internal performance management which indicated police stations and their members to be performing satisfactory while the community is not satisfied with the police station performance.
- Full Text:
- Date Issued: 2013