An investigation of the influence of knowledge-production and learning processes on complex practices in a community-driven citizen science initiative: A nature conservation case study
- Authors: Alexander, Jaclyn
- Date: 2020
- Subjects: Science -- Citizen participation , Western Leopard Toad Conservation Committee , Environmental education , Frogs -- South Africa
- Language: English
- Type: text , Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/138173 , vital:37603
- Description: Community-driven citizen science initiatives have become an increasingly popular tool for combating social-ecological challenges that arise within communities. Scientific protocols have been designed to strengthen and support the accuracy and reliability of data collection and information sharing; however, little is understood of the dynamic social processes that reinforce and co-ordinate such community-driven action. This qualitative case study was undertaken to identify and understand complex organisational, political and socio-cultural processes (in particular knowledge-production and learning processes) that have guided, sustained and informed complex practices in a community driven citizen science initiative. The study aimed to inform the development of a social protocol that might be transferable to other citizen science contexts. The study drew on the theory of ‘Landscapes of Practice’, which highlights how multiple communities of practice overlap, interrelate, share knowledge and cross boundaries to create potential learning across a landscape. Additionally, ideas and typologies in recent citizen science literature offered perspective on the community-driven citizen science practices. This qualitative case study focused on the bounded case of the Western Leopard Toad Conservation Committee. Specific data generation tools (interviews, observations, document analysis and diagrams) were used from multiple perspectives over time to provide rigor and depth to the data. The study demonstrated how multiple ‘nexes of practice’ co-engaged in collective knowledge creation practices, which helped to enhance ‘knowledgeability’ across the landscape. This coordinated effort, however, was sporadic and inconsistent. Recommendations are made for the development of social protocols that could assist collaborators in citizen science initiatives to scrutinise and rethink their practices and to examine both their successes and shortfalls towards their shared interest.
- Full Text:
- Date Issued: 2020
- Authors: Alexander, Jaclyn
- Date: 2020
- Subjects: Science -- Citizen participation , Western Leopard Toad Conservation Committee , Environmental education , Frogs -- South Africa
- Language: English
- Type: text , Thesis , Masters , MEd
- Identifier: http://hdl.handle.net/10962/138173 , vital:37603
- Description: Community-driven citizen science initiatives have become an increasingly popular tool for combating social-ecological challenges that arise within communities. Scientific protocols have been designed to strengthen and support the accuracy and reliability of data collection and information sharing; however, little is understood of the dynamic social processes that reinforce and co-ordinate such community-driven action. This qualitative case study was undertaken to identify and understand complex organisational, political and socio-cultural processes (in particular knowledge-production and learning processes) that have guided, sustained and informed complex practices in a community driven citizen science initiative. The study aimed to inform the development of a social protocol that might be transferable to other citizen science contexts. The study drew on the theory of ‘Landscapes of Practice’, which highlights how multiple communities of practice overlap, interrelate, share knowledge and cross boundaries to create potential learning across a landscape. Additionally, ideas and typologies in recent citizen science literature offered perspective on the community-driven citizen science practices. This qualitative case study focused on the bounded case of the Western Leopard Toad Conservation Committee. Specific data generation tools (interviews, observations, document analysis and diagrams) were used from multiple perspectives over time to provide rigor and depth to the data. The study demonstrated how multiple ‘nexes of practice’ co-engaged in collective knowledge creation practices, which helped to enhance ‘knowledgeability’ across the landscape. This coordinated effort, however, was sporadic and inconsistent. Recommendations are made for the development of social protocols that could assist collaborators in citizen science initiatives to scrutinise and rethink their practices and to examine both their successes and shortfalls towards their shared interest.
- Full Text:
- Date Issued: 2020
Non-government organizations’ adoption of knowledge management systems to enhance service delivery of projects in Grahamstown in the Makana region of the Eastern Cape Province, South Africa
- Authors: Sherif, Nabiha Mohammed
- Date: 2018
- Subjects: Knowledge management , Organizational learning , Non-governmental organizations South Africa Makhanda , Human services South Africa Makhanda
- Language: English
- Type: text , Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10962/61723 , vital:28052
- Description: The object of this research is to enhance the performance of non-government organizations in the Makana region of the Eastern Cape Province of South Africa by the use of knowledge management practices and principles. Non-government organizations face several service delivery challenges that affect their performance. Knowledge management assists in enhancing performance by means of organizational learning. However, the adoption of knowledge management systems has been limited to the profit-making sector. This study includes an evaluation of the contributing factors influencing the adoption of knowledge management and the extent to which non-government organizations use knowledge management to promote organizational learning. An interpretivist, qualitative case study approach was used on five non-government organizations cases from the Makana region of the Eastern Cape Province of South Africa. A suitability profile sampling method was developed to select the non-government organization cases. The participants in the research include non-government organizations’ managers, employees and volunteers. Literature was explored to gain a better understanding of the research area. The research was initiated by an open-ended questionnaire to gather data from the participants, followed by a focus group to enrich the interpretation of the findings. The research proposes a framework to facilitate the adoption of knowledge management systems in non-government organizations. The findings of the research are intended to enhance the performance of non-government organizations projects by means of the use of knowledge management systems.
- Full Text:
- Date Issued: 2018
- Authors: Sherif, Nabiha Mohammed
- Date: 2018
- Subjects: Knowledge management , Organizational learning , Non-governmental organizations South Africa Makhanda , Human services South Africa Makhanda
- Language: English
- Type: text , Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10962/61723 , vital:28052
- Description: The object of this research is to enhance the performance of non-government organizations in the Makana region of the Eastern Cape Province of South Africa by the use of knowledge management practices and principles. Non-government organizations face several service delivery challenges that affect their performance. Knowledge management assists in enhancing performance by means of organizational learning. However, the adoption of knowledge management systems has been limited to the profit-making sector. This study includes an evaluation of the contributing factors influencing the adoption of knowledge management and the extent to which non-government organizations use knowledge management to promote organizational learning. An interpretivist, qualitative case study approach was used on five non-government organizations cases from the Makana region of the Eastern Cape Province of South Africa. A suitability profile sampling method was developed to select the non-government organization cases. The participants in the research include non-government organizations’ managers, employees and volunteers. Literature was explored to gain a better understanding of the research area. The research was initiated by an open-ended questionnaire to gather data from the participants, followed by a focus group to enrich the interpretation of the findings. The research proposes a framework to facilitate the adoption of knowledge management systems in non-government organizations. The findings of the research are intended to enhance the performance of non-government organizations projects by means of the use of knowledge management systems.
- Full Text:
- Date Issued: 2018
The determination of whether a Unified Communication System can be effective in supporting informal communication and collaboration in virtual teams
- Authors: Hill, Kyle
- Date: 2020
- Subjects: Telecommuting , Virtual work teams , Telecommunication systems , Computer networks
- Language: English
- Type: text , Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10962/146343 , vital:38517
- Description: The overall objective of the research is to determine whether a Unified Communication System intervention can be effective in supporting informal communication and collaboration in virtual teams. In so doing, this research is aimed at developing a current framework of critical success factors for facilitating informal collaboration and communication. As teams have evolved to the point where there is no longer a need for team members to be co-located, with a greater importance now being placed on how they collaborate, this framework will also highlight how it can support virtual teams due to the huge potential advantage they can provide to the organisation. A virtual communication and collaboration system will be selected based on the outputs of the current framework and interactions which occur through the system will be observed to provide quantitative and qualitative results. In conclusion, the research will suggest recommendations for the successful implementation of informal communication and collaboration technologies within the organisation. The research will also indicate to a limited degree, the impact of the implementation of these technologies, and the outcome for the organisation, whether positive or negative. Whilst conducting the research, it became apparent that while the UCS was capable of performing the processes and functions required, the individuals and teams engaging with the technology did not always make use of the full scope of the technology provided. Regardless, a UCS was observed to provide direct benefits to an organisation in increasing communication and collaboration in the organisation. These increases can be observed in both the physical and virtual sense. However, the converse is true for generating social capital which lead to the observation that there are a smaller number of interactions happening in the smaller teams, but these are of higher value when compared to the larger teams of this study. It is also clear that the larger a team becomes, the more the trend is to focus on adopting new technologies to make their roles more efficient. This adoption is not however translated into outputs such as social capital but is translated into stronger networks and the formation of new networks. It is also clear that most negative factors around the UCS are related to the respondent’s hardware rather than the solution itself. Cost reductions because of virtuality will also be observed and using the Developed Framework as a blue print, an organisation should be able to observe direct benefits for an organisation by being able to confirm the thesis of this research in that having a UCS intervention is effective in supporting informal communication and collaboration in virtual teams.
- Full Text:
- Date Issued: 2020
- Authors: Hill, Kyle
- Date: 2020
- Subjects: Telecommuting , Virtual work teams , Telecommunication systems , Computer networks
- Language: English
- Type: text , Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10962/146343 , vital:38517
- Description: The overall objective of the research is to determine whether a Unified Communication System intervention can be effective in supporting informal communication and collaboration in virtual teams. In so doing, this research is aimed at developing a current framework of critical success factors for facilitating informal collaboration and communication. As teams have evolved to the point where there is no longer a need for team members to be co-located, with a greater importance now being placed on how they collaborate, this framework will also highlight how it can support virtual teams due to the huge potential advantage they can provide to the organisation. A virtual communication and collaboration system will be selected based on the outputs of the current framework and interactions which occur through the system will be observed to provide quantitative and qualitative results. In conclusion, the research will suggest recommendations for the successful implementation of informal communication and collaboration technologies within the organisation. The research will also indicate to a limited degree, the impact of the implementation of these technologies, and the outcome for the organisation, whether positive or negative. Whilst conducting the research, it became apparent that while the UCS was capable of performing the processes and functions required, the individuals and teams engaging with the technology did not always make use of the full scope of the technology provided. Regardless, a UCS was observed to provide direct benefits to an organisation in increasing communication and collaboration in the organisation. These increases can be observed in both the physical and virtual sense. However, the converse is true for generating social capital which lead to the observation that there are a smaller number of interactions happening in the smaller teams, but these are of higher value when compared to the larger teams of this study. It is also clear that the larger a team becomes, the more the trend is to focus on adopting new technologies to make their roles more efficient. This adoption is not however translated into outputs such as social capital but is translated into stronger networks and the formation of new networks. It is also clear that most negative factors around the UCS are related to the respondent’s hardware rather than the solution itself. Cost reductions because of virtuality will also be observed and using the Developed Framework as a blue print, an organisation should be able to observe direct benefits for an organisation by being able to confirm the thesis of this research in that having a UCS intervention is effective in supporting informal communication and collaboration in virtual teams.
- Full Text:
- Date Issued: 2020
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