Assessing the effects of misplacement of qualified personnel on the implementation of policies: Eastern Cape Department of Basic Education – a case of Head Office, Zone 6- Zwelitsha
- Authors: Ntuni, Zingisa
- Date: 2019
- Subjects: Career development -- South Africa -- Eastern Cape Educational change -- Government policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/12513 , vital:39270
- Description: This dissertation sought to review literature on the skills underutilisation in the Eastern Cape Department of Education, a case of Head Office –Zone 6-Zwelitsha. The study intended to delve deeper into the depth of this challenge and understand the effects of this misdeed on the policy implementation in the department. This problem was compounded by the lackadaisical approach to the skills development by the department as it seemed to be employing a shotgun approach to the training and education of its labour-force. The consulted literature pointed to the existence and commonness of the skills underutilisation and its occasioning in reduced outputs and low worker-morale in the workplace. This study played a crucial role in terms of its contribution to the body of knowledge, being a reference point not only for the department of education, nonetheless, for other departments and organisations as well. The study could help the department to rectify its weaknesses and deal with their current challenges of personnel underutilisation. Policy makers and consultants could use the results of this study to formulate policies for their institutions. Lastly, students could also benefit from this study by using it as a source of reference. The qualitative method and case study as a research design employed in the study, semi-structured interviews used as a data collection method, snowballing sampling procedure used. The employees of the Department of Education used as the respondents in the study. The empirical findings in the study revealed the multiplicity of challenges associated with misplacement of qualified personnel in the department which entailed, inter alia, poor implementation of policies, programs and projects, low staff morale, poor delivery of services to the departmental clientele.
- Full Text:
- Date Issued: 2019
- Authors: Ntuni, Zingisa
- Date: 2019
- Subjects: Career development -- South Africa -- Eastern Cape Educational change -- Government policy -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/12513 , vital:39270
- Description: This dissertation sought to review literature on the skills underutilisation in the Eastern Cape Department of Education, a case of Head Office –Zone 6-Zwelitsha. The study intended to delve deeper into the depth of this challenge and understand the effects of this misdeed on the policy implementation in the department. This problem was compounded by the lackadaisical approach to the skills development by the department as it seemed to be employing a shotgun approach to the training and education of its labour-force. The consulted literature pointed to the existence and commonness of the skills underutilisation and its occasioning in reduced outputs and low worker-morale in the workplace. This study played a crucial role in terms of its contribution to the body of knowledge, being a reference point not only for the department of education, nonetheless, for other departments and organisations as well. The study could help the department to rectify its weaknesses and deal with their current challenges of personnel underutilisation. Policy makers and consultants could use the results of this study to formulate policies for their institutions. Lastly, students could also benefit from this study by using it as a source of reference. The qualitative method and case study as a research design employed in the study, semi-structured interviews used as a data collection method, snowballing sampling procedure used. The employees of the Department of Education used as the respondents in the study. The empirical findings in the study revealed the multiplicity of challenges associated with misplacement of qualified personnel in the department which entailed, inter alia, poor implementation of policies, programs and projects, low staff morale, poor delivery of services to the departmental clientele.
- Full Text:
- Date Issued: 2019
Assessing the effects of misplacement of qualified personnel on the implementation of policies: Eastern Cape Department of Basic Education – a case of Head Office, Zone 6- Zwelitsha
- Authors: Ntuni, Zingisa
- Date: 2019
- Subjects: Education -- Standards Full employment policies
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/18654 , vital:42703
- Description: This dissertation sought to review literature on the skills underutilisation in the Eastern Cape Department of Education, a case of Head Office –Zone 6-Zwelitsha. The study intended to delve deeper into the depth of this challenge and understand the effects of this misdeed on the policy implementation in the department. This problem was compounded by the lackadaisical approach to the skills development by the department as it seemed to be employing a shotgun approach to the training and education of its labour-force. The consulted literature pointed to the existence and commonness of the skills underutilisation and its occasioning in reduced outputs and low worker-morale in the workplace. This study played a crucial role in terms of its contribution to the body of knowledge, being a reference point not only for the department of education, nonetheless, for other departments and organisations as well. The study could help the department to rectify its weaknesses and deal with their current challenges of personnel underutilisation. Policy makers and consultants could use the results of this study to formulate policies for their institutions. Lastly, students could also benefit from this study by using it as a source of reference. The qualitative method and case study as a research design employed in the study, semi-structured interviews used as a data collection method, snowballing sampling procedure used. The employees of the Department of Education used as the respondents in the study. The empirical findings in the study revealed the multiplicity of challenges associated with misplacement of qualified personnel in the department which entailed, inter alia, poor implementation of policies, programs and projects, low staff morale, poor delivery of services to the departmental clientele.
- Full Text:
- Date Issued: 2019
- Authors: Ntuni, Zingisa
- Date: 2019
- Subjects: Education -- Standards Full employment policies
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/18654 , vital:42703
- Description: This dissertation sought to review literature on the skills underutilisation in the Eastern Cape Department of Education, a case of Head Office –Zone 6-Zwelitsha. The study intended to delve deeper into the depth of this challenge and understand the effects of this misdeed on the policy implementation in the department. This problem was compounded by the lackadaisical approach to the skills development by the department as it seemed to be employing a shotgun approach to the training and education of its labour-force. The consulted literature pointed to the existence and commonness of the skills underutilisation and its occasioning in reduced outputs and low worker-morale in the workplace. This study played a crucial role in terms of its contribution to the body of knowledge, being a reference point not only for the department of education, nonetheless, for other departments and organisations as well. The study could help the department to rectify its weaknesses and deal with their current challenges of personnel underutilisation. Policy makers and consultants could use the results of this study to formulate policies for their institutions. Lastly, students could also benefit from this study by using it as a source of reference. The qualitative method and case study as a research design employed in the study, semi-structured interviews used as a data collection method, snowballing sampling procedure used. The employees of the Department of Education used as the respondents in the study. The empirical findings in the study revealed the multiplicity of challenges associated with misplacement of qualified personnel in the department which entailed, inter alia, poor implementation of policies, programs and projects, low staff morale, poor delivery of services to the departmental clientele.
- Full Text:
- Date Issued: 2019
Job engagement, Self-efficacy and Organisational citizenship behaviour among employees in selected insurance companies in the eastern cape province
- Authors: Ntshentshe, Sinazo
- Date: 2019
- Subjects: Organizational behavior -- South Africa -- Eastern Cape Job satisfaction -- South Africa -- Eastern Cape Management -- Employee participation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12502 , vital:39269
- Description: The present study investigated “Job engagement, self-efficacy and organisational citizenship behaviour among employees in an insurance company in the Eastern Cape province”. A research issue is emphasized and debated in details methodically. Social exchange theory (SET) and social cognitive theory (SCT were used in the study with the support of variable. Previous studies discovered and established the relationship between job engagement (JE) and organisational citizenship behaviour (OCB); as well as self-efficacy (SE) and organisational citizenship behavior; and all variables combined together. Hypothesis is formulated that used to achieve objectives. The study used quantitative research design. The sample (N=100) of the study consist of the employees in the selected insurance companies in Eastern Cape, province. The data was collected with the use of questionnaire method and analyses was done using Statistical Package for the social science.
- Full Text:
- Date Issued: 2019
- Authors: Ntshentshe, Sinazo
- Date: 2019
- Subjects: Organizational behavior -- South Africa -- Eastern Cape Job satisfaction -- South Africa -- Eastern Cape Management -- Employee participation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12502 , vital:39269
- Description: The present study investigated “Job engagement, self-efficacy and organisational citizenship behaviour among employees in an insurance company in the Eastern Cape province”. A research issue is emphasized and debated in details methodically. Social exchange theory (SET) and social cognitive theory (SCT were used in the study with the support of variable. Previous studies discovered and established the relationship between job engagement (JE) and organisational citizenship behaviour (OCB); as well as self-efficacy (SE) and organisational citizenship behavior; and all variables combined together. Hypothesis is formulated that used to achieve objectives. The study used quantitative research design. The sample (N=100) of the study consist of the employees in the selected insurance companies in Eastern Cape, province. The data was collected with the use of questionnaire method and analyses was done using Statistical Package for the social science.
- Full Text:
- Date Issued: 2019
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