Employees' experience of job satisfaction within a successful organisation
- Authors: Milne, Claire
- Date: 2013-06-03
- Subjects: Employee motivation Job satisfaction Employees -- Rating of Performance standards Management -- Employee participation Organizational effectiveness Organizational behavior Employees -- Psychology Wages -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3159 , http://hdl.handle.net/10962/d1007639
- Description: In the present organisational climate characterised by intense competition, the success of an organisation is increasingly dependent on its employees' expertise and knowledge (Carrel, Elbert, Hatfield, Grobler, Marx & Van der Schyf, 1997). Employees need to be motivated to contribute to the organisation's goals, for their knowledge and expertise to benefit an organisation (Lawler III, 1994). Organisations need to foster a situation in which employees have a positive attitude towards work and are able to benefit personally through directing their effort towards organisational goals. (Robbins, 2000) This study focuses on an organisation that has managed to link job satisfaction with organisational gain, and explores the link between these two subjects. A case study of a South African mining operation is reported on, and examined in-depth. The mine, a successful operation in terms of productivity, is recognised by its holding company as exemplary and is competing with the best base metal producers in the world. The research was conducted in two stages. The first stage consisted of 20 semi-structured individual interviews. Ten employees were selected from both the lower employee-levels and the higher employee-levels. The individual interviews focused on the experience of working at the mine with particular reference to interpersonal dynamics, job satisfaction, leadership style, and reward systems. During the second stage of the research, focus groups were conducted with two groups of seven employees each, one group from the lower-levels and one from the higher-levels. The focus groups aimed at obtaining a deeper understanding of the issues that emerged from the individual interviews. Grounded theory analysis was used during both the first, and second phase of the study. The results indicated that the mine's employees experience a high level fulfilment of higher-order needs, and that this experience is a reaction to the mine's performance enhancing culture. It is further shown that the same factors that create job satisfaction, when applied in excess, or in certain circumstances may lead to dissatisfaction within the same context.
- Full Text:
- Authors: Milne, Claire
- Date: 2013-06-03
- Subjects: Employee motivation Job satisfaction Employees -- Rating of Performance standards Management -- Employee participation Organizational effectiveness Organizational behavior Employees -- Psychology Wages -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3159 , http://hdl.handle.net/10962/d1007639
- Description: In the present organisational climate characterised by intense competition, the success of an organisation is increasingly dependent on its employees' expertise and knowledge (Carrel, Elbert, Hatfield, Grobler, Marx & Van der Schyf, 1997). Employees need to be motivated to contribute to the organisation's goals, for their knowledge and expertise to benefit an organisation (Lawler III, 1994). Organisations need to foster a situation in which employees have a positive attitude towards work and are able to benefit personally through directing their effort towards organisational goals. (Robbins, 2000) This study focuses on an organisation that has managed to link job satisfaction with organisational gain, and explores the link between these two subjects. A case study of a South African mining operation is reported on, and examined in-depth. The mine, a successful operation in terms of productivity, is recognised by its holding company as exemplary and is competing with the best base metal producers in the world. The research was conducted in two stages. The first stage consisted of 20 semi-structured individual interviews. Ten employees were selected from both the lower employee-levels and the higher employee-levels. The individual interviews focused on the experience of working at the mine with particular reference to interpersonal dynamics, job satisfaction, leadership style, and reward systems. During the second stage of the research, focus groups were conducted with two groups of seven employees each, one group from the lower-levels and one from the higher-levels. The focus groups aimed at obtaining a deeper understanding of the issues that emerged from the individual interviews. Grounded theory analysis was used during both the first, and second phase of the study. The results indicated that the mine's employees experience a high level fulfilment of higher-order needs, and that this experience is a reaction to the mine's performance enhancing culture. It is further shown that the same factors that create job satisfaction, when applied in excess, or in certain circumstances may lead to dissatisfaction within the same context.
- Full Text:
Die toepassing van die proses van geïntegreerde ontwikkelingsbeplanning deur kategorie B plaaslike owerhede
- Authors: Els, Christoffel Gerhardus
- Date: 2004
- Subjects: Local government -- South Africa , Public administration -- South Africa
- Language: Afrikaans
- Type: Thesis , Masters , MTech (Public Management)
- Identifier: vital:10768 , http://hdl.handle.net/10948/266 , Local government -- South Africa , Public administration -- South Africa
- Description: Samevattende oorsig: In hierdie skripsie, is 'n studie onderneem ten opsigte van die Geïntegreerde Ontwikkelingsbeplanningsproses, wat die proses van beplanning en die toepassing van hierdie beplanningsresultate ten opsigte van twee klein B-munisipaliteite in die Wes-Kaap Provinsie insluit. Die skripsie bestaan uit sewe hoofstukke en is gebaseer op die veronderstelling dat die beplanningsproses van so 'n tegniese aard is dat kleiner owerhede nie in staat is om die proses na behore te kan bestuur nie. Dit gaan verder van die onderstelling uit dat die implementeeringskapasiteit by kleiner owerhede ontbreek om dievoorsiene uitkomste na behore te realiseer. Die primêre doelwitte van die navorsing sluit die volgende in: 'n basiese oorsig van openbare bestuur, die rolle en funksies van funksionarisse binne hierdie omgewing en die veranderende aard van openbare bestuur. Die proses van geïntegreerde ontwikkelingsbeplanning binne plaaslike regering word bestudeer met 'n volledige proses toeligting. Die noodsaaklikheid van beplanning en prestasiebestuur word bevestig tesame met die uitdagings en probleme wat die nuwe benadering bring aan klein plaaslike owerhede. 'n Finale waardebepaling rond die studie af. Die studie bestaan uit bronnavorsing om die veranderende aard van openbare bestuur toe te lig tesame met die werklike aard van die beplanningsproses soos vereis binne relevante wetgewing. Die impak van hierdie vereistes op klein plaaslike owerhede in die Wes-Kaap word ontleed aan die hand van twee geïntegreerde ontwikkelingsplanne soos deur die skrywer hiervan gefasiliteer by dié owerhede. Die gevolgtrekkings gemaak uit hierdie studie word dan ook aangedui met 'n aanbeveling oor die mees sinvolle inkrementele benadering ten opsigte van ontwikkeling as proses en die deelname van rolspelers daarbinne.
- Full Text:
- Date Issued: 2004
- Authors: Els, Christoffel Gerhardus
- Date: 2004
- Subjects: Local government -- South Africa , Public administration -- South Africa
- Language: Afrikaans
- Type: Thesis , Masters , MTech (Public Management)
- Identifier: vital:10768 , http://hdl.handle.net/10948/266 , Local government -- South Africa , Public administration -- South Africa
- Description: Samevattende oorsig: In hierdie skripsie, is 'n studie onderneem ten opsigte van die Geïntegreerde Ontwikkelingsbeplanningsproses, wat die proses van beplanning en die toepassing van hierdie beplanningsresultate ten opsigte van twee klein B-munisipaliteite in die Wes-Kaap Provinsie insluit. Die skripsie bestaan uit sewe hoofstukke en is gebaseer op die veronderstelling dat die beplanningsproses van so 'n tegniese aard is dat kleiner owerhede nie in staat is om die proses na behore te kan bestuur nie. Dit gaan verder van die onderstelling uit dat die implementeeringskapasiteit by kleiner owerhede ontbreek om dievoorsiene uitkomste na behore te realiseer. Die primêre doelwitte van die navorsing sluit die volgende in: 'n basiese oorsig van openbare bestuur, die rolle en funksies van funksionarisse binne hierdie omgewing en die veranderende aard van openbare bestuur. Die proses van geïntegreerde ontwikkelingsbeplanning binne plaaslike regering word bestudeer met 'n volledige proses toeligting. Die noodsaaklikheid van beplanning en prestasiebestuur word bevestig tesame met die uitdagings en probleme wat die nuwe benadering bring aan klein plaaslike owerhede. 'n Finale waardebepaling rond die studie af. Die studie bestaan uit bronnavorsing om die veranderende aard van openbare bestuur toe te lig tesame met die werklike aard van die beplanningsproses soos vereis binne relevante wetgewing. Die impak van hierdie vereistes op klein plaaslike owerhede in die Wes-Kaap word ontleed aan die hand van twee geïntegreerde ontwikkelingsplanne soos deur die skrywer hiervan gefasiliteer by dié owerhede. Die gevolgtrekkings gemaak uit hierdie studie word dan ook aangedui met 'n aanbeveling oor die mees sinvolle inkrementele benadering ten opsigte van ontwikkeling as proses en die deelname van rolspelers daarbinne.
- Full Text:
- Date Issued: 2004
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