Retailers’ food waste management: challenges and potential for action in Port Elizabeth
- Authors: Đào, Thị Anh Thư
- Date: 2019
- Subjects: Food industry and trade -- Waste minimization , Food industry and trade -- Waste disposal Refuse and refuse disposal
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/39359 , vital:35220
- Description: Food waste management within retailers is seen as an important solution to assist retailers in effectively managing food waste, and by doing so improving food security while limiting negative ecological consequences. Given the lack of research attention focusing on the importance of managing food waste among South African food retailers, and in particular the Eastern Cape, the primary objective of this research was to investigate retailers‟ food waste management in Port Elizabeth. Primary data was collected by conducting interviews with representatives of Port-Elizabeth-based participating stores and their individual Head Offices. This treatise reports on the findings and the conclusions drawn.
- Full Text:
- Date Issued: 2019
- Authors: Đào, Thị Anh Thư
- Date: 2019
- Subjects: Food industry and trade -- Waste minimization , Food industry and trade -- Waste disposal Refuse and refuse disposal
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/39359 , vital:35220
- Description: Food waste management within retailers is seen as an important solution to assist retailers in effectively managing food waste, and by doing so improving food security while limiting negative ecological consequences. Given the lack of research attention focusing on the importance of managing food waste among South African food retailers, and in particular the Eastern Cape, the primary objective of this research was to investigate retailers‟ food waste management in Port Elizabeth. Primary data was collected by conducting interviews with representatives of Port-Elizabeth-based participating stores and their individual Head Offices. This treatise reports on the findings and the conclusions drawn.
- Full Text:
- Date Issued: 2019
A framework for the adoption and optimization of technology within Coega Business Center
- Authors: Zulu, Zwelibanzi
- Date: 2019
- Subjects: Technological innovations
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40206 , vital:35982
- Description: The special economic zone sector plays an important role in economies across the African continent. The mission of the COEGA Development Corporation (CDC) is to provide a competitive investment location supported by value added business services that ultimately enable socio-economic development. The Entity is mandated to develop and operate the Coega Industrial Development Zone (IDZ), which is located adjacent to the modern deep-water port facility, Port of Ngqura, developed and owned by Transnet National Ports Authority. The CDC attracts investors from all over the world and in different business sectors through investment promotion as well as Foreign Direct Investment (FDI). The Coega Development Corporation whose core mandate is to attract Foreign Direct Investments (FDI) struggles to adopt innovative information technologies expeditiously, which is problem for the organization. The organization currently has Information Technology (IT) systems and applications such as the Enterprise Resource Planning (ERP) and other IT systems that have been used, but there has been failure in maximizing the IT capabilities implemented internally. Employees are not understanding and seeing the benefit of using IT systems and there is no integration of systems within the CDC. This paper aims to acquire underlying knowledge of how IT is adopted in private sector organizations and further explore what factors impact its adoption. The main objective of this study was to propose a framework for adopting an optimizing technology usage within the Coega development Corporation to enhance productivity and efficiency. The study focused on the effect of components such as top management involvement, management styles, innovative organization culture, end user training, innovation diffusion, championship and knowledge management. In conclusion, this study showed the importance of optimizing technology, within the Coega Business Center. The author presented and made Recommendations on how to integrate the independent variables identified can influence the optimization of technology. v The proposed conceptual IT innovation adoption and optimization framework is a contribution to theory. This framework presents a detailed list of internal factors that influence IT adoption and optimization in government sector organizations such as the Coega Development Corporation. The author inferences that each factor within this framework signifies its importance and must be considered by organizations while adopting innovation technologies.
- Full Text:
- Date Issued: 2019
- Authors: Zulu, Zwelibanzi
- Date: 2019
- Subjects: Technological innovations
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/40206 , vital:35982
- Description: The special economic zone sector plays an important role in economies across the African continent. The mission of the COEGA Development Corporation (CDC) is to provide a competitive investment location supported by value added business services that ultimately enable socio-economic development. The Entity is mandated to develop and operate the Coega Industrial Development Zone (IDZ), which is located adjacent to the modern deep-water port facility, Port of Ngqura, developed and owned by Transnet National Ports Authority. The CDC attracts investors from all over the world and in different business sectors through investment promotion as well as Foreign Direct Investment (FDI). The Coega Development Corporation whose core mandate is to attract Foreign Direct Investments (FDI) struggles to adopt innovative information technologies expeditiously, which is problem for the organization. The organization currently has Information Technology (IT) systems and applications such as the Enterprise Resource Planning (ERP) and other IT systems that have been used, but there has been failure in maximizing the IT capabilities implemented internally. Employees are not understanding and seeing the benefit of using IT systems and there is no integration of systems within the CDC. This paper aims to acquire underlying knowledge of how IT is adopted in private sector organizations and further explore what factors impact its adoption. The main objective of this study was to propose a framework for adopting an optimizing technology usage within the Coega development Corporation to enhance productivity and efficiency. The study focused on the effect of components such as top management involvement, management styles, innovative organization culture, end user training, innovation diffusion, championship and knowledge management. In conclusion, this study showed the importance of optimizing technology, within the Coega Business Center. The author presented and made Recommendations on how to integrate the independent variables identified can influence the optimization of technology. v The proposed conceptual IT innovation adoption and optimization framework is a contribution to theory. This framework presents a detailed list of internal factors that influence IT adoption and optimization in government sector organizations such as the Coega Development Corporation. The author inferences that each factor within this framework signifies its importance and must be considered by organizations while adopting innovation technologies.
- Full Text:
- Date Issued: 2019
Investigating COBIT 5 implementation in the public TVET college sector in South Africa
- Authors: Zulu, Motlalepule Jacobeth
- Date: 2019
- Subjects: Information technology -- Management , Computer security Education, Higher -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/44246 , vital:37142
- Description: The purpose of this study was to investigate whether the COBIT 5 ICT governance framework has been implemented successfully in the public TVET sector. The study clarifies that ICT governance is not only about satisfying audit requirements; the core of ICT governance based on Cobit 5 is alignment between business and ICT. The study proposed a theoretical framework whereby the perceived benefits of implementing COBIT 5 in the public TVET college sector in South Africa was the dependent variable. The proposed independent variables were namely; Training, Adoption, Leadership, Value in IT Investment and Risk Management. The study infers that the board and/or council within an organisation need to lead the process in relation to the governance of ICT. Moreover, the study takes cognisance that ICT is a strategic enabler and thus the board or council ought to play their role of oversight, monitoring and ensuring optimal utilisation of IT resources. The study challenges the perception that IT is a mere operational functional and deduces that top management ought to incorporate IT when formulating and/or reviewing the business strategy. IT ought to be included in any strategic related activity in the organisation. IT should not be left out of the boardroom if management envisage to derive value from ICT investment.
- Full Text:
- Date Issued: 2019
- Authors: Zulu, Motlalepule Jacobeth
- Date: 2019
- Subjects: Information technology -- Management , Computer security Education, Higher -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/44246 , vital:37142
- Description: The purpose of this study was to investigate whether the COBIT 5 ICT governance framework has been implemented successfully in the public TVET sector. The study clarifies that ICT governance is not only about satisfying audit requirements; the core of ICT governance based on Cobit 5 is alignment between business and ICT. The study proposed a theoretical framework whereby the perceived benefits of implementing COBIT 5 in the public TVET college sector in South Africa was the dependent variable. The proposed independent variables were namely; Training, Adoption, Leadership, Value in IT Investment and Risk Management. The study infers that the board and/or council within an organisation need to lead the process in relation to the governance of ICT. Moreover, the study takes cognisance that ICT is a strategic enabler and thus the board or council ought to play their role of oversight, monitoring and ensuring optimal utilisation of IT resources. The study challenges the perception that IT is a mere operational functional and deduces that top management ought to incorporate IT when formulating and/or reviewing the business strategy. IT ought to be included in any strategic related activity in the organisation. IT should not be left out of the boardroom if management envisage to derive value from ICT investment.
- Full Text:
- Date Issued: 2019
Timing of the incidence of tax in suspensive sale agreements and agreements with suspensive conditions
- Authors: Zondi, Bonginkosi
- Date: 2019
- Subjects: Tax administration and procedure -- South Africa , Taxation -- Law and legislation -- South Africa Taxation -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/44269 , vital:37144
- Description: This study critically examines suspensive sale agreements and agreements subject to suspensive conditions in the South African taxation system. It examines challenges associated with the application of the disposal rules in the context of the Income Tax Act No. 58 of 1962, which includes capital gains tax, and Value-Added Tax Act No. 89 of 1991 relating to these types of agreements. The study also looks at those aspects in which these agreements generally differ and concur. As one of its areas of focus, the study inter alia makes a comparison of the South African approach to the timing of the tax incidence under these agreements, to the approaches adopted by other countries, namely Canada, Zimbabwe and the United States of America (USA).
- Full Text:
- Date Issued: 2019
- Authors: Zondi, Bonginkosi
- Date: 2019
- Subjects: Tax administration and procedure -- South Africa , Taxation -- Law and legislation -- South Africa Taxation -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/44269 , vital:37144
- Description: This study critically examines suspensive sale agreements and agreements subject to suspensive conditions in the South African taxation system. It examines challenges associated with the application of the disposal rules in the context of the Income Tax Act No. 58 of 1962, which includes capital gains tax, and Value-Added Tax Act No. 89 of 1991 relating to these types of agreements. The study also looks at those aspects in which these agreements generally differ and concur. As one of its areas of focus, the study inter alia makes a comparison of the South African approach to the timing of the tax incidence under these agreements, to the approaches adopted by other countries, namely Canada, Zimbabwe and the United States of America (USA).
- Full Text:
- Date Issued: 2019
Government support and sustainable small, medium enterprises (SMEs) in the ocean economy: a case of Eastern Cape
- Authors: Zilimbola, Mlungiseleli
- Date: 2019
- Subjects: Small business -- South Africa -- Eastern Cape , Marine resources -- Economic aspects Shipping -- Economic aspects Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/44291 , vital:37149
- Description: In the past few years, South Africa has started to follow other developing countries, such as Japan and Greece, in pursuit of oceans economy. The presidency launched operation phakisa in Port Elizabeth in 2016 with the hope that it would contribute greatly to job creation and economic development in South Africa. It has been noted that oceans economy is a wide concept and covers a number of activities/sectors in the oceans. This study will focus on different economic is a wide concept and covers a number of activities, such as transport, fishing, bunkering and many other economic activities. This study seeks to investigate the strategic role of SMEs in the oceans economy. In accordance with the report drafted by the small enterprise development agency (seda) in 2016, which was commissioned by the department of trade and industry , the report show that SMMEs are struggling because of access to finance and markets, poor infrastructure, labour laws, crime, skills shortages.
- Full Text: false
- Date Issued: 2019
- Authors: Zilimbola, Mlungiseleli
- Date: 2019
- Subjects: Small business -- South Africa -- Eastern Cape , Marine resources -- Economic aspects Shipping -- Economic aspects Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/44291 , vital:37149
- Description: In the past few years, South Africa has started to follow other developing countries, such as Japan and Greece, in pursuit of oceans economy. The presidency launched operation phakisa in Port Elizabeth in 2016 with the hope that it would contribute greatly to job creation and economic development in South Africa. It has been noted that oceans economy is a wide concept and covers a number of activities/sectors in the oceans. This study will focus on different economic is a wide concept and covers a number of activities, such as transport, fishing, bunkering and many other economic activities. This study seeks to investigate the strategic role of SMEs in the oceans economy. In accordance with the report drafted by the small enterprise development agency (seda) in 2016, which was commissioned by the department of trade and industry , the report show that SMMEs are struggling because of access to finance and markets, poor infrastructure, labour laws, crime, skills shortages.
- Full Text: false
- Date Issued: 2019
Creating value through experiential marketing for mobile network operators in Ghana
- Authors: Yiadom, Michael Boakye
- Date: 2019
- Subjects: Target marketing -- Ghana , Branding (Marketing) -- Ghana Marketing -- Ghana Telecommunication -- Ghana
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/44357 , vital:37158
- Description: Experiential marketing and value creation have become paramount for businesses, worldwide, to remain competitive and sustainable. Due to the global economic crisis which put all public and private sector businesses under financial stress, experiential marketing has become necessary as a mechanism in facilitating value creation for the mobile network operators (MNOs) in Ghana to survive and to outdo their counterparts in the industry. The effective and efficient implementation of the experiential marketing programmes and campaigns, aside from helping these businesses in deriving value, could further assist the government of Ghana in its quest to develop the telecommunications industry. The government has stated that the mobile network industry of the country should be based upon the principles of open markets and fair competition, which requires strong policies and strategies in experiential marketing to create value as well as to survive. It must be noted that a unique product or service experience creates a memorable customer experience where emotion has a significant impact on business performance in terms of customer satisfaction, retention, and loyalty, as well as growth in sales and revenue and return on capital employed (ROCE). It is of the utmost importance, therefore, that network operators have the necessary resources and techniques in experiential marketing to facilitate sustainable value creation in the industry, as a lack of proper resources and implementation strategies can hinder the successful creation of value. Given this situation, this study sought to create value through experiential marketing for MNOs in Ghana. The study sought to empirically test a hypothetical model reflecting 11 independent variables on experiential marketing (i.e. mediating variables), particularly with proper attention to the experiential value gained by consumers after consumption. Also, the study addressed the contribution of all mobile components, namely processes, physical evidence, and people, in experiential marketing and creating value for businesses. The remaining hypothesis aimed at identifying the impact of the mediating variable (i.e. experiential marketing) on the dependent variable (i.e. business value) to assess how value is created through experiential marketing for MNOs in Ghana. The outcome of the primary research helped in recommending strategies that could be employed by businesses for improving competitiveness and sustainability. The debate about value creation through experiential marketing to MNOs in Ghana is not available. Consequently, this study attempted to develop a hypothetical model to provide a scientific, theoretical, and empirical contribution to MNOs, other businesses, and the entire telecommunications industry of Ghana in order to aid them in creating value through experiential marketing. To achieve the objectives of this study, a quantitative approach using a face-to-face self-administered questionnaire was adopted to test the hypotheses. The participants were randomly selected based on the 10 regions to which they belong in the country. With a visit to the regional offices of the mobile operators, the questionnaires were conveniently administered. A total of 384 participants were selected through a stratification sampling and, in addition, a total of 31 participants were conveniently added, producing a total of 415 respondents who completed the survey. Based on the analysis of various secondary sources, a hypothetical model regarding creating value through experiential marketing for MNOs in Ghana was constructed. The proposed hypothetical model indicated that the mediating variable of experiential marketing, with sub-variables related to experiential mix (i.e. sense, feel, think, act, and relate) and experiential value (i.e. emotional, functional, and social), is possibly influenced by the independent variables. This influence is also known as the mobile mix, namely 1) physical evidence with sub-variables related to the physical environment, building and spatial layout, and corporate branding; 2) process with sub-variables related to technology development, research and development, and machines and operation; and 3) people with sub-elements related to input and output logistics, marketing and customers services, human resource management, and procurement managing. The business value (i.e. the dependent variables) was identified as consisting of sales value, growth value, and return on capital employed value (ROEV). IBM’s SPSS AMOS (Version 25) was utilised for data analysis. Descriptive statistics were used to summarise the data of respondents leading to easy interpretation by the researcher. Inferential statistical analysis was utilised to test for relationships between identified variables by using a validity test, a reliability test, correlation, and a structural equation model (SEM). The empirical results revealed that the mobile mix (i.e. the independent variables) has a significant positive influence and relationship with experiential marketing (i.e. the mediating variables). On the other hand, experiential marketing was identified as having a significant positive influence on business value (i.e. the dependent variables). The majority of the respondents agreed concerning the variable items measuring experiential marketing and its influence on creating value to MNOs in Ghana. It is envisaged that the empirical evidence provided in this study could assist MNOs in Ghana in understanding the factors influencing experiential marketing and its role in creating value and, thereby, assist these businesses in strategy development and decision-making. This study provides relevant and practical recommendations that could make MNOs in Ghana generate sustainable long-term value. Thus, the objectives of this study were achieved, and the research problem was answered. This study could also act as a foundation for other studies, thereby contributing to the body of knowledge in this regard.
- Full Text:
- Date Issued: 2019
- Authors: Yiadom, Michael Boakye
- Date: 2019
- Subjects: Target marketing -- Ghana , Branding (Marketing) -- Ghana Marketing -- Ghana Telecommunication -- Ghana
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/44357 , vital:37158
- Description: Experiential marketing and value creation have become paramount for businesses, worldwide, to remain competitive and sustainable. Due to the global economic crisis which put all public and private sector businesses under financial stress, experiential marketing has become necessary as a mechanism in facilitating value creation for the mobile network operators (MNOs) in Ghana to survive and to outdo their counterparts in the industry. The effective and efficient implementation of the experiential marketing programmes and campaigns, aside from helping these businesses in deriving value, could further assist the government of Ghana in its quest to develop the telecommunications industry. The government has stated that the mobile network industry of the country should be based upon the principles of open markets and fair competition, which requires strong policies and strategies in experiential marketing to create value as well as to survive. It must be noted that a unique product or service experience creates a memorable customer experience where emotion has a significant impact on business performance in terms of customer satisfaction, retention, and loyalty, as well as growth in sales and revenue and return on capital employed (ROCE). It is of the utmost importance, therefore, that network operators have the necessary resources and techniques in experiential marketing to facilitate sustainable value creation in the industry, as a lack of proper resources and implementation strategies can hinder the successful creation of value. Given this situation, this study sought to create value through experiential marketing for MNOs in Ghana. The study sought to empirically test a hypothetical model reflecting 11 independent variables on experiential marketing (i.e. mediating variables), particularly with proper attention to the experiential value gained by consumers after consumption. Also, the study addressed the contribution of all mobile components, namely processes, physical evidence, and people, in experiential marketing and creating value for businesses. The remaining hypothesis aimed at identifying the impact of the mediating variable (i.e. experiential marketing) on the dependent variable (i.e. business value) to assess how value is created through experiential marketing for MNOs in Ghana. The outcome of the primary research helped in recommending strategies that could be employed by businesses for improving competitiveness and sustainability. The debate about value creation through experiential marketing to MNOs in Ghana is not available. Consequently, this study attempted to develop a hypothetical model to provide a scientific, theoretical, and empirical contribution to MNOs, other businesses, and the entire telecommunications industry of Ghana in order to aid them in creating value through experiential marketing. To achieve the objectives of this study, a quantitative approach using a face-to-face self-administered questionnaire was adopted to test the hypotheses. The participants were randomly selected based on the 10 regions to which they belong in the country. With a visit to the regional offices of the mobile operators, the questionnaires were conveniently administered. A total of 384 participants were selected through a stratification sampling and, in addition, a total of 31 participants were conveniently added, producing a total of 415 respondents who completed the survey. Based on the analysis of various secondary sources, a hypothetical model regarding creating value through experiential marketing for MNOs in Ghana was constructed. The proposed hypothetical model indicated that the mediating variable of experiential marketing, with sub-variables related to experiential mix (i.e. sense, feel, think, act, and relate) and experiential value (i.e. emotional, functional, and social), is possibly influenced by the independent variables. This influence is also known as the mobile mix, namely 1) physical evidence with sub-variables related to the physical environment, building and spatial layout, and corporate branding; 2) process with sub-variables related to technology development, research and development, and machines and operation; and 3) people with sub-elements related to input and output logistics, marketing and customers services, human resource management, and procurement managing. The business value (i.e. the dependent variables) was identified as consisting of sales value, growth value, and return on capital employed value (ROEV). IBM’s SPSS AMOS (Version 25) was utilised for data analysis. Descriptive statistics were used to summarise the data of respondents leading to easy interpretation by the researcher. Inferential statistical analysis was utilised to test for relationships between identified variables by using a validity test, a reliability test, correlation, and a structural equation model (SEM). The empirical results revealed that the mobile mix (i.e. the independent variables) has a significant positive influence and relationship with experiential marketing (i.e. the mediating variables). On the other hand, experiential marketing was identified as having a significant positive influence on business value (i.e. the dependent variables). The majority of the respondents agreed concerning the variable items measuring experiential marketing and its influence on creating value to MNOs in Ghana. It is envisaged that the empirical evidence provided in this study could assist MNOs in Ghana in understanding the factors influencing experiential marketing and its role in creating value and, thereby, assist these businesses in strategy development and decision-making. This study provides relevant and practical recommendations that could make MNOs in Ghana generate sustainable long-term value. Thus, the objectives of this study were achieved, and the research problem was answered. This study could also act as a foundation for other studies, thereby contributing to the body of knowledge in this regard.
- Full Text:
- Date Issued: 2019
A changed curriculum approach for learners at Enkuselweni child and youth care center
- Authors: Xhanti, Cynthia
- Date: 2019
- Subjects: Curriculum planning -- South Africa , Education -- Curricula -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/44312 , vital:37152
- Description: Enkuselweni Child and Youth Care Centre is a public institution that accommodates male youths between the ages of 10-17 years who broke the law and are awaiting court trials. While awaiting trial, the youths are compelled to attend school from grade one to grade seven. Learners are faced by academic development problems such as lack of interest in attending school resulting in high dropout rates. Other problems include unruly behaviour, bullying, prevalence of theft, fights and conflict between learners, lack of cooperation on academic subjects, low concentration span and focus, and non-attendance of classes. This leads to very low pass rates and little impact on the money spent by the institution to promote the academic development of learners. The current school curriculum, Curriculum Assessment Policy Statement (CAPS), provides for nine subjects in a full academic year starting from January to December. Learners at the Centre are therefore limited as they arrive at any time during the year. The learners spend an average of 3 – 6 months at the Centre, and are therefore unable to complete and cope with the prescribed CAPS curriculum. The main aim of this research study is to investigate an alternative curriculum that will be suitable for learners who are in conflict with the law and who spend less than one year at the Centre and arrive at any time of the year. The research question is “What alternative curriculum approach other than the current nine (9) subjects approach would better enhance the academic development of learners with behavioural problems while at Enkuselweni Child and Youth Care Centre?” The curriculum approach should take into consideration that the learners should be active citizens that can count, read and write (Asmal, 1997). The learners at Enkuselweni are unable to complete a “grade” which leads to despondency and drop out. According to the South African Schools Act (SASA) a grade is an educational programme which a learner may complete in one school year (South African Schools Act, 2011). This research indicates that the social and cultural influences as well as learner aptitude are the major barriers in the development of the Enkuselweni Centre learner’s education. Indeed, the research further showed that alignment of a suitable curriculum will bring a positive influence to learners’ academic interests. Parental involvement is an important aspect in ensuring that the learners succeed academically at Enkuselweni Centre. However, as a result of the lack of parental involvement the care workers act as the official guardians for the learners. The cares workers only address the basic physiological and physical wellbeing but do not assist with the academic needs or homework of the children. The culture of schooling of the learners is not an encouragement for academic achievement. The learners only spend on average 3 – 6 months a year at the Centre, which is shorter than the period prescribed by SASA. The teachers at Enkuselweni Centre are unable to produce positive results as there is no continuity or sense of completion. The basic achievement of reading, writing and counting can be achieved by reducing the nine subjects required by CAPS to three subjects, namely Home Language, First Additional Language (English) and Mathematics as per the table below. These subjects can be complemented by vocational skills such carpentry, brick laying, plumbing, electricity, computer literacy, landscaping and culinary skills. These vocational skills should be accredited with the relevant SETAs for ease of obtaining work.
- Full Text:
- Date Issued: 2019
- Authors: Xhanti, Cynthia
- Date: 2019
- Subjects: Curriculum planning -- South Africa , Education -- Curricula -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/44312 , vital:37152
- Description: Enkuselweni Child and Youth Care Centre is a public institution that accommodates male youths between the ages of 10-17 years who broke the law and are awaiting court trials. While awaiting trial, the youths are compelled to attend school from grade one to grade seven. Learners are faced by academic development problems such as lack of interest in attending school resulting in high dropout rates. Other problems include unruly behaviour, bullying, prevalence of theft, fights and conflict between learners, lack of cooperation on academic subjects, low concentration span and focus, and non-attendance of classes. This leads to very low pass rates and little impact on the money spent by the institution to promote the academic development of learners. The current school curriculum, Curriculum Assessment Policy Statement (CAPS), provides for nine subjects in a full academic year starting from January to December. Learners at the Centre are therefore limited as they arrive at any time during the year. The learners spend an average of 3 – 6 months at the Centre, and are therefore unable to complete and cope with the prescribed CAPS curriculum. The main aim of this research study is to investigate an alternative curriculum that will be suitable for learners who are in conflict with the law and who spend less than one year at the Centre and arrive at any time of the year. The research question is “What alternative curriculum approach other than the current nine (9) subjects approach would better enhance the academic development of learners with behavioural problems while at Enkuselweni Child and Youth Care Centre?” The curriculum approach should take into consideration that the learners should be active citizens that can count, read and write (Asmal, 1997). The learners at Enkuselweni are unable to complete a “grade” which leads to despondency and drop out. According to the South African Schools Act (SASA) a grade is an educational programme which a learner may complete in one school year (South African Schools Act, 2011). This research indicates that the social and cultural influences as well as learner aptitude are the major barriers in the development of the Enkuselweni Centre learner’s education. Indeed, the research further showed that alignment of a suitable curriculum will bring a positive influence to learners’ academic interests. Parental involvement is an important aspect in ensuring that the learners succeed academically at Enkuselweni Centre. However, as a result of the lack of parental involvement the care workers act as the official guardians for the learners. The cares workers only address the basic physiological and physical wellbeing but do not assist with the academic needs or homework of the children. The culture of schooling of the learners is not an encouragement for academic achievement. The learners only spend on average 3 – 6 months a year at the Centre, which is shorter than the period prescribed by SASA. The teachers at Enkuselweni Centre are unable to produce positive results as there is no continuity or sense of completion. The basic achievement of reading, writing and counting can be achieved by reducing the nine subjects required by CAPS to three subjects, namely Home Language, First Additional Language (English) and Mathematics as per the table below. These subjects can be complemented by vocational skills such carpentry, brick laying, plumbing, electricity, computer literacy, landscaping and culinary skills. These vocational skills should be accredited with the relevant SETAs for ease of obtaining work.
- Full Text:
- Date Issued: 2019
Leadership influence on organisational performance at Eskom
- Authors: Xawuka, Asanda
- Date: 2019
- Subjects: Leadership -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/42433 , vital:36655
- Description: The role and the impact of leadership in business and society is a topic of interest to many in business. This is evident by the increase in the number of studies on the topic of leadership. Organisational leaders are responsible to oversee the company’s operations including the allocation of resources, people management and to facilitate process integration to enable the organisation to achieve its stated objectives. State-Owned Enterprises (SOEs) such as Eskom has a mandate to provide infrastructure services to improve the country’s economic conditions. In particular, Eskom is responsible for electricity generation, transmission and distribution in South Africa and other neighbouring counties. Infrastructure development is much needed in South Africa (SA) to enable the country to attract investors and to grow local businesses, as its economy was downgraded to one notch above‘junk status’ in June 2017 (Mutize & Gossel, 2017). Apart from social responsibility, SOEs are required to operate efficiently in line with good corporate governance and become self-sufficient to fund their own future growth plans. Hence, the importance of SOEs to improve their own performance and efficiencies. In the past few years, Eskom has underperformed in meeting its key deliverables as stipulated in the shareholder compact. These include the electrification of households, maintenance of the current infrastructure and the building of excess electricity capacity. The poor performance has negatively affected the country economy due to planned outages when trying to balance electricity demand and supply. It has further contributed to ongoing community service delivery protests, which costs the country millions of rands (Kekana, 2017; Nyembezi, 2015). In the same period, the company faced many leadership changes which partly contribute to its not fully implementing its strategic plans. The objective of this study was to contribute to a possible improvement in Eskom’s performance by examining the influence of leadership on organisational performance, using the independent variables of the leadership conduct (authenticity), work support and performance determinants (culture, communication, change management, strategy implementation and talent management) and further to add to the current literature in explaining how leadership influences performance. The research design was positivistic asthe relationship amongst the above-mentioned variables was statistically tested. The sample consisted of 111 managerial and non-managerial employees in Eskom, across the nine provinces in South Africa. The empirical results were reported and interpreted. The results revealed that the talent management process, work support, effective communication and strategy implementation have a positive influence on employee performance, which in turn has a positive influence on organisational performance. These results were discussed in terms of the implications they hold for the leadership at Eskom. The limitations are reported, thereby providing areas for possible future research.
- Full Text:
- Date Issued: 2019
- Authors: Xawuka, Asanda
- Date: 2019
- Subjects: Leadership -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/42433 , vital:36655
- Description: The role and the impact of leadership in business and society is a topic of interest to many in business. This is evident by the increase in the number of studies on the topic of leadership. Organisational leaders are responsible to oversee the company’s operations including the allocation of resources, people management and to facilitate process integration to enable the organisation to achieve its stated objectives. State-Owned Enterprises (SOEs) such as Eskom has a mandate to provide infrastructure services to improve the country’s economic conditions. In particular, Eskom is responsible for electricity generation, transmission and distribution in South Africa and other neighbouring counties. Infrastructure development is much needed in South Africa (SA) to enable the country to attract investors and to grow local businesses, as its economy was downgraded to one notch above‘junk status’ in June 2017 (Mutize & Gossel, 2017). Apart from social responsibility, SOEs are required to operate efficiently in line with good corporate governance and become self-sufficient to fund their own future growth plans. Hence, the importance of SOEs to improve their own performance and efficiencies. In the past few years, Eskom has underperformed in meeting its key deliverables as stipulated in the shareholder compact. These include the electrification of households, maintenance of the current infrastructure and the building of excess electricity capacity. The poor performance has negatively affected the country economy due to planned outages when trying to balance electricity demand and supply. It has further contributed to ongoing community service delivery protests, which costs the country millions of rands (Kekana, 2017; Nyembezi, 2015). In the same period, the company faced many leadership changes which partly contribute to its not fully implementing its strategic plans. The objective of this study was to contribute to a possible improvement in Eskom’s performance by examining the influence of leadership on organisational performance, using the independent variables of the leadership conduct (authenticity), work support and performance determinants (culture, communication, change management, strategy implementation and talent management) and further to add to the current literature in explaining how leadership influences performance. The research design was positivistic asthe relationship amongst the above-mentioned variables was statistically tested. The sample consisted of 111 managerial and non-managerial employees in Eskom, across the nine provinces in South Africa. The empirical results were reported and interpreted. The results revealed that the talent management process, work support, effective communication and strategy implementation have a positive influence on employee performance, which in turn has a positive influence on organisational performance. These results were discussed in terms of the implications they hold for the leadership at Eskom. The limitations are reported, thereby providing areas for possible future research.
- Full Text:
- Date Issued: 2019
The impact of job embeddedness on innovative work behaviours
- Authors: Wood, Jaryd Marc
- Date: 2019
- Subjects: Organizational behavior -- South Africa , Employee retention -- South Africa Work -- Psychological aspects Work ethic -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/44379 , vital:37160
- Description: Modern day organisations compete in an ever growing and highly competitive global environment. International competitiveness continues to play a critical role in ensuring that both organisations and employees grow and succeed. An organisation’s and employee’s ability to innovate remains one of the key factors in ensuring that they remain competitive and relevant amongst global organisations. Globalisation, access to advanced technology and the enhanced ability to travel has further enabled consumers and to keep up to date with international trends. These phenomena’s make it increasingly and ever important to remain relevant and innovate to attract new customers or consumers and to retain the current ones. The term job embeddedness relates to the relationships employees have between the organisation they work for and the community they form part of. It is felt that a link may exist between job embeddedness and employees engagement in innovative work behaviours to ensure that employees continuously generate new and improved processes, ideas, technologies to contribute to the organisations success. It is against this setting that an empirical study was created for the purpose of concluding evidential data needed to draw conclusions and make recommendations to leadership within organisation’s relating to the impact that job embeddedness has on engagement in innovative work behaviours. Furthermore, the impact of job embeddedness is tested against employee’s engagement in innovative work behaviours. 90 professional part-time executive MBA programme individuals who were enrolled at the Nelson Mandela University Business School in South Africa and who are based at the four major centres of the Business School, which included Port Elizabeth, Cape Town, Durban and Johannesburg were approached to take part in this study. These individuals were employed in a variety of spheres in industry, including engineering, financial services, information technology, accounting and management in organisations that spanned a multitude of additional industries. As a result of these individuals participation, 549 participants took part in the survey. Key findings of the study includes that employee fit into the organisation, employee fit into the community and employee perceived sacrifice in the event of leaving the organisation are all significantly related to engagement in innovative work behaviours. A key recommendation of the study would be that in order to increase the organisational aspect of job embeddedness, organisational leaders would need to consider ways to or place emphasis on factors that would promote organisational fit and organisational sacrifice.
- Full Text:
- Date Issued: 2019
- Authors: Wood, Jaryd Marc
- Date: 2019
- Subjects: Organizational behavior -- South Africa , Employee retention -- South Africa Work -- Psychological aspects Work ethic -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/44379 , vital:37160
- Description: Modern day organisations compete in an ever growing and highly competitive global environment. International competitiveness continues to play a critical role in ensuring that both organisations and employees grow and succeed. An organisation’s and employee’s ability to innovate remains one of the key factors in ensuring that they remain competitive and relevant amongst global organisations. Globalisation, access to advanced technology and the enhanced ability to travel has further enabled consumers and to keep up to date with international trends. These phenomena’s make it increasingly and ever important to remain relevant and innovate to attract new customers or consumers and to retain the current ones. The term job embeddedness relates to the relationships employees have between the organisation they work for and the community they form part of. It is felt that a link may exist between job embeddedness and employees engagement in innovative work behaviours to ensure that employees continuously generate new and improved processes, ideas, technologies to contribute to the organisations success. It is against this setting that an empirical study was created for the purpose of concluding evidential data needed to draw conclusions and make recommendations to leadership within organisation’s relating to the impact that job embeddedness has on engagement in innovative work behaviours. Furthermore, the impact of job embeddedness is tested against employee’s engagement in innovative work behaviours. 90 professional part-time executive MBA programme individuals who were enrolled at the Nelson Mandela University Business School in South Africa and who are based at the four major centres of the Business School, which included Port Elizabeth, Cape Town, Durban and Johannesburg were approached to take part in this study. These individuals were employed in a variety of spheres in industry, including engineering, financial services, information technology, accounting and management in organisations that spanned a multitude of additional industries. As a result of these individuals participation, 549 participants took part in the survey. Key findings of the study includes that employee fit into the organisation, employee fit into the community and employee perceived sacrifice in the event of leaving the organisation are all significantly related to engagement in innovative work behaviours. A key recommendation of the study would be that in order to increase the organisational aspect of job embeddedness, organisational leaders would need to consider ways to or place emphasis on factors that would promote organisational fit and organisational sacrifice.
- Full Text:
- Date Issued: 2019
An evaluation of social team building intervention on MBA group formation
- Authors: Westraadt, Johan Ewald
- Date: 2019
- Subjects: Team learning approach in education , Business Administration -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/45679 , vital:38926
- Description: Teamwork and the ability to work effectively in a team is a critical skill in a technologically complex workplace where no individual can possess all the knowledge and skills. MBA programmes, therefore, require students to work in collaborative learning groups in order to not only share their knowledge and skills, but also to develop the needed team-based competencies. However, collaborative learning groups are prone to many pitfalls that could result in intra-group conflict and inefficiencies such as social loafing, where the group performance is less than the sum of the output of the individual members when working alone. Team development interventions (TDI) aim to improve team-based competencies of a team. One type of TDI that is often employed is social team building. It typically consists of a one-day extra-mural excursion involving some non-work-related tasks performed by teams to improve interpersonal relationships. The MBA groups are pre-allocated at the start of the academic programme and team building interventions are therefore needed to facilitate group formation. The main research question in this study deals with the effectiveness of these social team building TDI’s to promote group formation. The literature of teams and the factors that influence team effectivity were reviewed. Input-Process-Output models relate the factors that drive team performance. Three team viability measures critical to a teams’ performance were identified namely, group cohesion, group communication and goal-setting. There is strong empirical evidence that these factors contribute positively to the performance of the team. The influence of team building interventions on each of these factors were discussed. There is empirical evidence for the impact of team building interventions on these affective outcomes. However, empirical evidence for the link to objective performance measures is still lacking
- Full Text:
- Date Issued: 2019
- Authors: Westraadt, Johan Ewald
- Date: 2019
- Subjects: Team learning approach in education , Business Administration -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/45679 , vital:38926
- Description: Teamwork and the ability to work effectively in a team is a critical skill in a technologically complex workplace where no individual can possess all the knowledge and skills. MBA programmes, therefore, require students to work in collaborative learning groups in order to not only share their knowledge and skills, but also to develop the needed team-based competencies. However, collaborative learning groups are prone to many pitfalls that could result in intra-group conflict and inefficiencies such as social loafing, where the group performance is less than the sum of the output of the individual members when working alone. Team development interventions (TDI) aim to improve team-based competencies of a team. One type of TDI that is often employed is social team building. It typically consists of a one-day extra-mural excursion involving some non-work-related tasks performed by teams to improve interpersonal relationships. The MBA groups are pre-allocated at the start of the academic programme and team building interventions are therefore needed to facilitate group formation. The main research question in this study deals with the effectiveness of these social team building TDI’s to promote group formation. The literature of teams and the factors that influence team effectivity were reviewed. Input-Process-Output models relate the factors that drive team performance. Three team viability measures critical to a teams’ performance were identified namely, group cohesion, group communication and goal-setting. There is strong empirical evidence that these factors contribute positively to the performance of the team. The influence of team building interventions on each of these factors were discussed. There is empirical evidence for the impact of team building interventions on these affective outcomes. However, empirical evidence for the link to objective performance measures is still lacking
- Full Text:
- Date Issued: 2019
Personal branding through social networking
- Authors: Wait, John-Pierre
- Date: 2019
- Subjects: Branding (Marketing) -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/42440 , vital:36660
- Description: This study explores people’s insights of personal branding by means of social networking. The continuously increasing competitive marketplace is creating a situation where people find it difficult to stand out from their peers. Personal branding affords the opportunity for people to be noticeable in competitive environments. This study used a qualitative research method employing two phases. The semi-structured personal interviews using a semi-structured interview schedule was conducted in the first phase, while the content analysis using criterion schedules analysing participants’ Facebook and LinkedIn social networks was done in phase two. The results of phase one of the study revealed that the majority of participants did not know what a personal brand was, but they believed they possessed a personal brand. Phase two of the study revealed that only a few participants had a coherently perceived personal brand and presented personal brands on both Facebook and LinkedIn. Phase two of the study also revealed that the majority of participants more prominently presented the skills necessary for the future work environment on Facebook rather than LinkedIn. In conclusion, the findings showed that most participants did not actively manage their personal brands across multiple social networking sites. They also did not effectively present the necessary skills for the future work environment on their social networking profiles.
- Full Text:
- Date Issued: 2019
- Authors: Wait, John-Pierre
- Date: 2019
- Subjects: Branding (Marketing) -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/42440 , vital:36660
- Description: This study explores people’s insights of personal branding by means of social networking. The continuously increasing competitive marketplace is creating a situation where people find it difficult to stand out from their peers. Personal branding affords the opportunity for people to be noticeable in competitive environments. This study used a qualitative research method employing two phases. The semi-structured personal interviews using a semi-structured interview schedule was conducted in the first phase, while the content analysis using criterion schedules analysing participants’ Facebook and LinkedIn social networks was done in phase two. The results of phase one of the study revealed that the majority of participants did not know what a personal brand was, but they believed they possessed a personal brand. Phase two of the study revealed that only a few participants had a coherently perceived personal brand and presented personal brands on both Facebook and LinkedIn. Phase two of the study also revealed that the majority of participants more prominently presented the skills necessary for the future work environment on Facebook rather than LinkedIn. In conclusion, the findings showed that most participants did not actively manage their personal brands across multiple social networking sites. They also did not effectively present the necessary skills for the future work environment on their social networking profiles.
- Full Text:
- Date Issued: 2019
Model for the alleviation of poverty in South Africa
- Authors: Visagie, Jana
- Date: 2019
- Subjects: Poverty -- South Africa , Poverty -- Prevention
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/45701 , vital:38956
- Description: The existence of extreme poverty in an affluent world is morally unacceptable and action needs to be taken. The reduction of economic and social inequality within countries and between countries, as well as the honouring of human rights, is of utmost importance, but the eradication of poverty must take priority One of the main problems with poverty is that poverty impedes human flourishing). People are hungry and constantly live in pain and anguish while education is hampered. People do not develop fully on cognitive and physical levels as poverty allows the exploitation of the poor and their bodies. Feelings of shame and worthlessness are established for reasons people cannot control. To contribute to the ongoing attempts to reduce poverty, it is necessary to have an understanding as to why people remain poor in an affluent world and what can be done to address the causes of poverty. Unless a global culture of ethics and value alignment is pursued for the reduction of poverty, there will be devastating effects for the future Underwriting lasting escapes from chronic poverty demands more investment in education, employment and human development potentials and in the related infrastructure that permits people to enhance their living standards while developing their resilience to handle setbacks and the effects of climate change.ffects include, for example, disaster-risk management, global healthcare and social cohesion. These investment efforts 9 have the ability to generate a virtuous cycle of poverty reduction, national economic growth and enlarged individual opportunity This could diminish the inequalities that decelerate human development. The lack of practical and outcome-based poverty reduction models affords this research with a unique opportunity to fulfil the need and to contribute to the body of knowledge regarding the reduction of poverty towards 2030.
- Full Text:
- Date Issued: 2019
- Authors: Visagie, Jana
- Date: 2019
- Subjects: Poverty -- South Africa , Poverty -- Prevention
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/45701 , vital:38956
- Description: The existence of extreme poverty in an affluent world is morally unacceptable and action needs to be taken. The reduction of economic and social inequality within countries and between countries, as well as the honouring of human rights, is of utmost importance, but the eradication of poverty must take priority One of the main problems with poverty is that poverty impedes human flourishing). People are hungry and constantly live in pain and anguish while education is hampered. People do not develop fully on cognitive and physical levels as poverty allows the exploitation of the poor and their bodies. Feelings of shame and worthlessness are established for reasons people cannot control. To contribute to the ongoing attempts to reduce poverty, it is necessary to have an understanding as to why people remain poor in an affluent world and what can be done to address the causes of poverty. Unless a global culture of ethics and value alignment is pursued for the reduction of poverty, there will be devastating effects for the future Underwriting lasting escapes from chronic poverty demands more investment in education, employment and human development potentials and in the related infrastructure that permits people to enhance their living standards while developing their resilience to handle setbacks and the effects of climate change.ffects include, for example, disaster-risk management, global healthcare and social cohesion. These investment efforts 9 have the ability to generate a virtuous cycle of poverty reduction, national economic growth and enlarged individual opportunity This could diminish the inequalities that decelerate human development. The lack of practical and outcome-based poverty reduction models affords this research with a unique opportunity to fulfil the need and to contribute to the body of knowledge regarding the reduction of poverty towards 2030.
- Full Text:
- Date Issued: 2019
The relationship between perceived ethical leadership and employee life-satisfaction in South Africa
- Authors: van Rooyen, Uné
- Date: 2019
- Subjects: Leadership -- Moral and ethical aspects , Leadership Business ethics Social responsibility of business
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/44100 , vital:37110
- Description: Leadership behaviour has a significant impact on follower outcomes. How leaders are perceived in terms of ethical leadership and integrity may have an impact on follower well-being. This non-experimental, correlational study aimed to determine the relationships between Ethical Leadership, employee Life-satisfaction and Job-satisfaction in South Africa. Perceived Leader Integrity was used as an indicator of Ethical Leadership. Employing the survey method, Ethical Leadership was measured with the Perceived Leadership Integrity Scale (PLIS), Life-satisfaction was measured with the Satisfaction with Life Scale (SWLS) and Job-satisfaction was measured with the Michigan Organisational Assessment Questionnaire Jobsatisfaction Subscale (MOAQ-JSS). The sample consisted of lower and middle managers in various organisations across different geographical locations in South Africa. Data was analysed using descriptive and inferential statistics, including Cronbach’s alpha testing, Person Product Moment correlation calculations as well as Independent samples T-tests and ANOVA statistics. The results indicated a positive, yet negligible relationship between Perceived Leader Integrity and Life-satisfaction, and a fair positive relationship between Perceived Leader Integrity and Job-satisfaction, as well as between Lifesatisfaction and Job-satisfaction. Despite several limitations, the study contributes to the current body of knowledge regarding leadership and well-being, specifically in a South African context. Recommendations for future research include cultural considerations, and more specific populations groups, among others.
- Full Text:
- Date Issued: 2019
The relationship between perceived ethical leadership and employee life-satisfaction in South Africa
- Authors: van Rooyen, Uné
- Date: 2019
- Subjects: Leadership -- Moral and ethical aspects , Leadership Business ethics Social responsibility of business
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/44100 , vital:37110
- Description: Leadership behaviour has a significant impact on follower outcomes. How leaders are perceived in terms of ethical leadership and integrity may have an impact on follower well-being. This non-experimental, correlational study aimed to determine the relationships between Ethical Leadership, employee Life-satisfaction and Job-satisfaction in South Africa. Perceived Leader Integrity was used as an indicator of Ethical Leadership. Employing the survey method, Ethical Leadership was measured with the Perceived Leadership Integrity Scale (PLIS), Life-satisfaction was measured with the Satisfaction with Life Scale (SWLS) and Job-satisfaction was measured with the Michigan Organisational Assessment Questionnaire Jobsatisfaction Subscale (MOAQ-JSS). The sample consisted of lower and middle managers in various organisations across different geographical locations in South Africa. Data was analysed using descriptive and inferential statistics, including Cronbach’s alpha testing, Person Product Moment correlation calculations as well as Independent samples T-tests and ANOVA statistics. The results indicated a positive, yet negligible relationship between Perceived Leader Integrity and Life-satisfaction, and a fair positive relationship between Perceived Leader Integrity and Job-satisfaction, as well as between Lifesatisfaction and Job-satisfaction. Despite several limitations, the study contributes to the current body of knowledge regarding leadership and well-being, specifically in a South African context. Recommendations for future research include cultural considerations, and more specific populations groups, among others.
- Full Text:
- Date Issued: 2019
Systematic review of rural health development research in South Africa
- Authors: van Rooyen, Rize Dorothea
- Date: 2019
- Subjects: Rural health services -- South Africa , Rural development -- South Africa Health -- Research -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/44112 , vital:37112
- Description: The challenges presented by the contextual realities of rurality on the South African rural health care system are important to the understanding of the poor health outcomes of these populations. Nonetheless, much research has been done on South African rural health. The vast amount of information, studies and policies regarding South African rural health, and its development made it ideal to be studied by systematic review. This systematic review through its adaption of a mixed methods approach, reviewed a sample of the South African rural health development research outputs between 2013 and 2018, in addition to practitioner-led research and policies. Twelve key systematic review steps were developed to assist in executing the research. In addition, a complete research protocol was part of the systematic review steps. The review protocol indicated the strategies utilised in the scoping searches, data collection and synthesis processes of the review. The findings of this research consisted of three synthesis processes. The first synthesis consisted of the presentation of the qualitative findings and the interpretation thereof. The second synthesis process compared the key themes extracted from the data outputs to those extracted from the grey literature, and the third synthesis integrated the quantitative and qualitative findings into a single review. The review found that although research and practice were aligned to an extent, there were important areas of research, which had been largely overlooked. These included areas such as participation of advocacy, training and education as well as rural-proofing. It further showed that academic research in the field of rural health development relied heavily on participant dependent research methods thereby limiting the exposure of researchers to the phenomena being studied. This review’s methodology and protocol could serve as a guideline for future researchers. The prioritisation of rural health needs and the inclusion of rurality as a variable in South African healthcare policy and strategy is essential in health development research.
- Full Text:
- Date Issued: 2019
- Authors: van Rooyen, Rize Dorothea
- Date: 2019
- Subjects: Rural health services -- South Africa , Rural development -- South Africa Health -- Research -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/44112 , vital:37112
- Description: The challenges presented by the contextual realities of rurality on the South African rural health care system are important to the understanding of the poor health outcomes of these populations. Nonetheless, much research has been done on South African rural health. The vast amount of information, studies and policies regarding South African rural health, and its development made it ideal to be studied by systematic review. This systematic review through its adaption of a mixed methods approach, reviewed a sample of the South African rural health development research outputs between 2013 and 2018, in addition to practitioner-led research and policies. Twelve key systematic review steps were developed to assist in executing the research. In addition, a complete research protocol was part of the systematic review steps. The review protocol indicated the strategies utilised in the scoping searches, data collection and synthesis processes of the review. The findings of this research consisted of three synthesis processes. The first synthesis consisted of the presentation of the qualitative findings and the interpretation thereof. The second synthesis process compared the key themes extracted from the data outputs to those extracted from the grey literature, and the third synthesis integrated the quantitative and qualitative findings into a single review. The review found that although research and practice were aligned to an extent, there were important areas of research, which had been largely overlooked. These included areas such as participation of advocacy, training and education as well as rural-proofing. It further showed that academic research in the field of rural health development relied heavily on participant dependent research methods thereby limiting the exposure of researchers to the phenomena being studied. This review’s methodology and protocol could serve as a guideline for future researchers. The prioritisation of rural health needs and the inclusion of rurality as a variable in South African healthcare policy and strategy is essential in health development research.
- Full Text:
- Date Issued: 2019
The relationship between psychological capital and work engagement among educators in Port Elizabeth
- Authors: Van Kerkhof, Michelle
- Date: 2019
- Subjects: Human capital -- Psychological aspects , Psychology, Industrial Employees -- Psychology Management|xPsychological aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/44145 , vital:37117
- Description: Psychological Capital (PsyCap) and work engagement (WE) are both positive constructs which research shows has an advantageous effect on the performance of the organisation. The educational system, and in particular the job of the educator, remains an important field of study as 80% of schools in South Africa are deemed dysfunctional (Spaull, 2013). Although educators face numerous challenges, there are still educators who remain determined in their work role. This research used a cross-sectional design, using a composite questionnaire to measure PsyCap and WE. The self-report questionnaires were distributed to a sample of educators (n=106) of which 53% were from private schools and 47% were from public schools in Port Elizabeth. Various studies both locally and abroad confirm the reliability and validity of the PCQ-24 and UWES-9 measures utilised in this study. The present study aimed to determine the relationship between PsyCap and WE of educators. The relationship between PsyCap and WE was assessed using Pearson correlation and multiple regression analysis. Furthermore, it also considered whether a significant distinction exists among the PsyCap and WE levels of private and public schools in Port Elizabeth. A t-test was used to establish the difference among the levels of PsyCap and WE of private and public school teachers. As indicated by previous research, the current study uncovered that PsyCap predicts WE, exhibiting a positive relationship among the constructs. In addition, this study found that there was a difference among the PsyCap and WE levels of private and public school teachers in Port Elizabeth.
- Full Text:
- Date Issued: 2019
The relationship between psychological capital and work engagement among educators in Port Elizabeth
- Authors: Van Kerkhof, Michelle
- Date: 2019
- Subjects: Human capital -- Psychological aspects , Psychology, Industrial Employees -- Psychology Management|xPsychological aspects
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/44145 , vital:37117
- Description: Psychological Capital (PsyCap) and work engagement (WE) are both positive constructs which research shows has an advantageous effect on the performance of the organisation. The educational system, and in particular the job of the educator, remains an important field of study as 80% of schools in South Africa are deemed dysfunctional (Spaull, 2013). Although educators face numerous challenges, there are still educators who remain determined in their work role. This research used a cross-sectional design, using a composite questionnaire to measure PsyCap and WE. The self-report questionnaires were distributed to a sample of educators (n=106) of which 53% were from private schools and 47% were from public schools in Port Elizabeth. Various studies both locally and abroad confirm the reliability and validity of the PCQ-24 and UWES-9 measures utilised in this study. The present study aimed to determine the relationship between PsyCap and WE of educators. The relationship between PsyCap and WE was assessed using Pearson correlation and multiple regression analysis. Furthermore, it also considered whether a significant distinction exists among the PsyCap and WE levels of private and public schools in Port Elizabeth. A t-test was used to establish the difference among the levels of PsyCap and WE of private and public school teachers. As indicated by previous research, the current study uncovered that PsyCap predicts WE, exhibiting a positive relationship among the constructs. In addition, this study found that there was a difference among the PsyCap and WE levels of private and public school teachers in Port Elizabeth.
- Full Text:
- Date Issued: 2019
The influence of multinational corporations in promoting foreign direct investment in the South African business environment
- Van der Berg, Jan Gabriel Mara
- Authors: Van der Berg, Jan Gabriel Mara
- Date: 2019
- Subjects: Investments, Foreign -- South Africa , Business enterprises Business Organisations Industrial promotion
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/44213 , vital:37131
- Description: One of the major driving forces behind international trade over the past thirty years has been Foreign Direct Investment (FDI). Due to the importance of FDI, a vast amount of research has been conducted on the various elements that make up FDI. There has also been widespread research done to measure the impact of FDI on host countries, and attempts have been made to determine the long-term benefits thereof. Despite the existent research on FDI, there is a dearth of literature on the unique situation in South Africa (due to the country’s fragmented past) and the impact of FDI on the South African economy. This study attempts to address this research gap and to add to the existent body of knowledge on FDI market entry. Thus, the primary objective of this study was to examine the impact of multinational corporations (MNCs) in promoting the entry of FDIs in South Africa, and the effectiveness of these investments in the South African business environment. The comprehensive literature review in this study included a discussion of the background to the pre- and post-apartheid South African economy, and the various efforts made by the South African government to facilitate sustainable economic growth through various economic policies. FDI was identified as one of the four major indicators of economic growth and was therefore investigated as a concept, strategy and driver of change. The South African marketing environment was analysed in order to assist in the identification of variables that are conducive to FDI. The final section of the literature review utilised three cases to better illustrate and understand the different challenges, market entry strategies and long-term implications of FDI. In this study, the independent variables (international marketing environment, stakeholder intervention, government considerations, resources and FDI incentives) were identified as influencing the mediating variable (FDI market entry strategy) and the dependent variables (competitiveness, sustainability, trade agreements and commitment of traders). These independent variables were selected to construct a hypothesised model and the research hypotheses. To this end, an empirical investigation was conducted, the measuring instrument used in this investigation was a questionnaire, which was assembled with the help of insights gained from secondary sources. The study respondents were selected through convenience sampling. A total of 210 respondents participated in the study, and 165 useable questionnaires were subjected to statistical analysis. The data collected for this study was subjected to five phases of analysis: exploratory factor analysis to assess validity; Cronbach’s alpha was used to test for internal consistency reliability; descriptive statistics to describe the fundamental features of the data by providing a statistical summary and analysis; and the nine hypotheses pertaining to the relationships between different variables were assessed using inferential statistical procedures, Pearson’s product correlation and regression analysis. This led to the adaptation of the hypothesised model and the hypotheses so as to indicate the changes resulting from the EFA. The findings of this study reveals that external stakeholder intervention as well as FDI incentives and resources effectively influence FDI market entry strategy in the South African business environment. The study results further reveal that the promotion of FDI market entry strategy positively influences competitiveness, sustainability, trade agreements and commitment of traders in the South African business environment. For MNCs to be successful in the expansion of FDI market entry strategy in the South African business environment, the study recommends that it is important to consider the availability of potential local partners, proximity to trading routes, reduction of the costs involved in supplying the market, the effect of tariff barriers and a competitive domestic economy. It is further recommended that MNCs need to focus on the utilisation of reliable and effective equipment in order to enable the productive management of operations in the South African business environment. The study also recommends the South African business environment as a strategic investment destination for the promotion of FDI market entry strategy as it offers low production costs in particular trading locations. This study has contributed to the field of FDI and the FDI market entry strategies employed by MNCs in South Africa. The research findings identified the international marketing (SLEPTS) factors through an assessment of the South African marketing environment, as these factors are deemed important for FDI to occur. The study also highlights the critical international marketing factors that could be used to improve local conditions through a mixture of incentives and policy re-alignment, so as to be more conducive to attracting large scale FDI. The hypothesised model developed for this study contributed to identifying the influence of external stakeholders on the successful market entry of FDI into South Africa, a critical element that MNCs usually only identify after market entry is complete. Evidence from the study shows that the South African government should direct FDI incentives towards those sectors in the economy that stand to benefit the most from the spill-over effects of FDI, in order to maximise the impact of FDI on the local economy. The research also indicates that elements such as restrictive legislation and government corruption may, to a certain degree, hinder FDI; therefore, these issues need to be addressed through legislation. It is recommended that all local efforts to attract FDI are industry or sector focussed, and that they are guided by government policies towards the greater benefit of the South African economy. Furthermore, the study found that the relationship between the host country and the MNC is critical to achieving sustainability in the long-term; therefore, it is suggested that the South African government improves its relationship with local businesses and MNCs that are looking to invest in South Africa. To conclude, it was found that South Africa has a very important role to play in attracting global FDI to Africa, as it has an accessible market based on geographic location, trade channels and traditional linkages with African and European networks.
- Full Text:
- Date Issued: 2019
- Authors: Van der Berg, Jan Gabriel Mara
- Date: 2019
- Subjects: Investments, Foreign -- South Africa , Business enterprises Business Organisations Industrial promotion
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/44213 , vital:37131
- Description: One of the major driving forces behind international trade over the past thirty years has been Foreign Direct Investment (FDI). Due to the importance of FDI, a vast amount of research has been conducted on the various elements that make up FDI. There has also been widespread research done to measure the impact of FDI on host countries, and attempts have been made to determine the long-term benefits thereof. Despite the existent research on FDI, there is a dearth of literature on the unique situation in South Africa (due to the country’s fragmented past) and the impact of FDI on the South African economy. This study attempts to address this research gap and to add to the existent body of knowledge on FDI market entry. Thus, the primary objective of this study was to examine the impact of multinational corporations (MNCs) in promoting the entry of FDIs in South Africa, and the effectiveness of these investments in the South African business environment. The comprehensive literature review in this study included a discussion of the background to the pre- and post-apartheid South African economy, and the various efforts made by the South African government to facilitate sustainable economic growth through various economic policies. FDI was identified as one of the four major indicators of economic growth and was therefore investigated as a concept, strategy and driver of change. The South African marketing environment was analysed in order to assist in the identification of variables that are conducive to FDI. The final section of the literature review utilised three cases to better illustrate and understand the different challenges, market entry strategies and long-term implications of FDI. In this study, the independent variables (international marketing environment, stakeholder intervention, government considerations, resources and FDI incentives) were identified as influencing the mediating variable (FDI market entry strategy) and the dependent variables (competitiveness, sustainability, trade agreements and commitment of traders). These independent variables were selected to construct a hypothesised model and the research hypotheses. To this end, an empirical investigation was conducted, the measuring instrument used in this investigation was a questionnaire, which was assembled with the help of insights gained from secondary sources. The study respondents were selected through convenience sampling. A total of 210 respondents participated in the study, and 165 useable questionnaires were subjected to statistical analysis. The data collected for this study was subjected to five phases of analysis: exploratory factor analysis to assess validity; Cronbach’s alpha was used to test for internal consistency reliability; descriptive statistics to describe the fundamental features of the data by providing a statistical summary and analysis; and the nine hypotheses pertaining to the relationships between different variables were assessed using inferential statistical procedures, Pearson’s product correlation and regression analysis. This led to the adaptation of the hypothesised model and the hypotheses so as to indicate the changes resulting from the EFA. The findings of this study reveals that external stakeholder intervention as well as FDI incentives and resources effectively influence FDI market entry strategy in the South African business environment. The study results further reveal that the promotion of FDI market entry strategy positively influences competitiveness, sustainability, trade agreements and commitment of traders in the South African business environment. For MNCs to be successful in the expansion of FDI market entry strategy in the South African business environment, the study recommends that it is important to consider the availability of potential local partners, proximity to trading routes, reduction of the costs involved in supplying the market, the effect of tariff barriers and a competitive domestic economy. It is further recommended that MNCs need to focus on the utilisation of reliable and effective equipment in order to enable the productive management of operations in the South African business environment. The study also recommends the South African business environment as a strategic investment destination for the promotion of FDI market entry strategy as it offers low production costs in particular trading locations. This study has contributed to the field of FDI and the FDI market entry strategies employed by MNCs in South Africa. The research findings identified the international marketing (SLEPTS) factors through an assessment of the South African marketing environment, as these factors are deemed important for FDI to occur. The study also highlights the critical international marketing factors that could be used to improve local conditions through a mixture of incentives and policy re-alignment, so as to be more conducive to attracting large scale FDI. The hypothesised model developed for this study contributed to identifying the influence of external stakeholders on the successful market entry of FDI into South Africa, a critical element that MNCs usually only identify after market entry is complete. Evidence from the study shows that the South African government should direct FDI incentives towards those sectors in the economy that stand to benefit the most from the spill-over effects of FDI, in order to maximise the impact of FDI on the local economy. The research also indicates that elements such as restrictive legislation and government corruption may, to a certain degree, hinder FDI; therefore, these issues need to be addressed through legislation. It is recommended that all local efforts to attract FDI are industry or sector focussed, and that they are guided by government policies towards the greater benefit of the South African economy. Furthermore, the study found that the relationship between the host country and the MNC is critical to achieving sustainability in the long-term; therefore, it is suggested that the South African government improves its relationship with local businesses and MNCs that are looking to invest in South Africa. To conclude, it was found that South Africa has a very important role to play in attracting global FDI to Africa, as it has an accessible market based on geographic location, trade channels and traditional linkages with African and European networks.
- Full Text:
- Date Issued: 2019
The importance of a donor management framework on the sustainability of non-profit organisations in Nelson Mandela Bay
- Authors: Van Boomen, Clinton
- Date: 2019
- Subjects: Nonprofit organizations -- Management , Nonprofit organizations -- Finance -- Management Nonprofit organizations -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/43676 , vital:37029
- Description: Fundraising and income generation to service operational expenses play a significant role in ensuring the sustainability of non-profit organisations. Literature maintains that in order for non-profit organisations to remain sustainable, designing campaigns and strategies with stakeholder needs in mind is crucial. The study aims at improving donor relations by determining the role donor management systems play in the strategic objectives of non-profit organisations, and whether non-profits adopt strategic approaches to create and maintain relationships with donors. The research also attempted to understand the importance of managing relationships with donors. According to the framework of Determinants of Philanthropy formulated by Bekkers and Wiepking, the researcher utilised the eight key mechanisms as a framework to answer the research question. In the study, simple probability sampling was used to identify non-profit organisations within Nelson Mandela Bay. Data from anonymous participants were collected using a self-completion questionnaire using the determinants of philanthropy framework themes to link responses to the research question and literature. While the study returned a low response rate, the main finding of the research was that non-profit organisations spent more time servicing relationships with existing donors, instead of creating relationships with new potential donors. In the event that a major long-term donor stopped donating, this left the non-profit with a significant predicament of sourcing a new donor, which could be time consuming at best. A possible solution to this issue is to create a strategic relationship management framework which identifies each new and existing donor’s attributes, thereby linking it to the correct campaigns at the right time. The anticipated outcome of this solution is to ensure that there is a consistent supply of donors which will ensure sustainability for the non-profit organisation.
- Full Text:
- Date Issued: 2019
- Authors: Van Boomen, Clinton
- Date: 2019
- Subjects: Nonprofit organizations -- Management , Nonprofit organizations -- Finance -- Management Nonprofit organizations -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/43676 , vital:37029
- Description: Fundraising and income generation to service operational expenses play a significant role in ensuring the sustainability of non-profit organisations. Literature maintains that in order for non-profit organisations to remain sustainable, designing campaigns and strategies with stakeholder needs in mind is crucial. The study aims at improving donor relations by determining the role donor management systems play in the strategic objectives of non-profit organisations, and whether non-profits adopt strategic approaches to create and maintain relationships with donors. The research also attempted to understand the importance of managing relationships with donors. According to the framework of Determinants of Philanthropy formulated by Bekkers and Wiepking, the researcher utilised the eight key mechanisms as a framework to answer the research question. In the study, simple probability sampling was used to identify non-profit organisations within Nelson Mandela Bay. Data from anonymous participants were collected using a self-completion questionnaire using the determinants of philanthropy framework themes to link responses to the research question and literature. While the study returned a low response rate, the main finding of the research was that non-profit organisations spent more time servicing relationships with existing donors, instead of creating relationships with new potential donors. In the event that a major long-term donor stopped donating, this left the non-profit with a significant predicament of sourcing a new donor, which could be time consuming at best. A possible solution to this issue is to create a strategic relationship management framework which identifies each new and existing donor’s attributes, thereby linking it to the correct campaigns at the right time. The anticipated outcome of this solution is to ensure that there is a consistent supply of donors which will ensure sustainability for the non-profit organisation.
- Full Text:
- Date Issued: 2019
The interaction between oil price shocks, currency volatility and stock market prices: evidence from South Africa
- Authors: Tshivhase, Mikovhe
- Date: 2019
- Subjects: Petroleum products -- Prices , Accounting and price fluctuations , Inflation (Finance) -- South Africa , Stock exchanges , Economics
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/43834 , vital:37051
- Description: Crude oil is an essential and strategic commodity in modern economies. Therefore, energy price fluctuations have the potential of affecting the economic welfare of a country. For instance, they have the potential to undermine the government’s attainment of its economic growth targets (National Treasury, 2016:2). The South African Reserve Bank (SARB) also considers oil price movements to be one of the major threats to currency volatility and the continued attainment of its inflation targets of about (3-6, per cent), as evidenced by numerous recent statements by its monetary policy committee (SARB, 2016:5-13). This study used co-integration tests to investigate the interaction between oil price shocks, exchange rates and stock market prices in South Africa over the period 1 January 2011 to 1 April 2018. The study employed the Johansen co-integration test. The results found no long run co-integration between oil prices, exchange rate and stock market prices. Therefore, this study adopted the VAR model for causality tests. Using the VAR model, this study found the existence of a unidirectional causality between stock prices and oil prices, with stock prices leading the oil prices changes. The all share index, resources and financials index were found to be significant variables to explain oil prices. This result is consistent with the business cycle view, which states that oil price fluctuations are mainly driven by demand factors. Furthermore, strong world output growth trends especially in emerging markets, could give rise to an upward surge in oil prices. The study also found that there is a weak correlation between stock price and exchange rate in South Africa. This is consistent with the asset approach. The findings of this study add to the already largely debated theories that seek to explain the relationship between the oil prices, exchange rates and stock market prices. The recommendation of this research is that, policy makers, researchers and investment bankers or fund managers who have interest or trade these financial instruments, may have to consider the role of stock market prices in the various sectors of the economy in their models for forecasting the path of the oil prices and the Rand/US Dollar exchange rate trend.
- Full Text:
- Date Issued: 2019
- Authors: Tshivhase, Mikovhe
- Date: 2019
- Subjects: Petroleum products -- Prices , Accounting and price fluctuations , Inflation (Finance) -- South Africa , Stock exchanges , Economics
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/43834 , vital:37051
- Description: Crude oil is an essential and strategic commodity in modern economies. Therefore, energy price fluctuations have the potential of affecting the economic welfare of a country. For instance, they have the potential to undermine the government’s attainment of its economic growth targets (National Treasury, 2016:2). The South African Reserve Bank (SARB) also considers oil price movements to be one of the major threats to currency volatility and the continued attainment of its inflation targets of about (3-6, per cent), as evidenced by numerous recent statements by its monetary policy committee (SARB, 2016:5-13). This study used co-integration tests to investigate the interaction between oil price shocks, exchange rates and stock market prices in South Africa over the period 1 January 2011 to 1 April 2018. The study employed the Johansen co-integration test. The results found no long run co-integration between oil prices, exchange rate and stock market prices. Therefore, this study adopted the VAR model for causality tests. Using the VAR model, this study found the existence of a unidirectional causality between stock prices and oil prices, with stock prices leading the oil prices changes. The all share index, resources and financials index were found to be significant variables to explain oil prices. This result is consistent with the business cycle view, which states that oil price fluctuations are mainly driven by demand factors. Furthermore, strong world output growth trends especially in emerging markets, could give rise to an upward surge in oil prices. The study also found that there is a weak correlation between stock price and exchange rate in South Africa. This is consistent with the asset approach. The findings of this study add to the already largely debated theories that seek to explain the relationship between the oil prices, exchange rates and stock market prices. The recommendation of this research is that, policy makers, researchers and investment bankers or fund managers who have interest or trade these financial instruments, may have to consider the role of stock market prices in the various sectors of the economy in their models for forecasting the path of the oil prices and the Rand/US Dollar exchange rate trend.
- Full Text:
- Date Issued: 2019
Youth development through basketball in Nelson Mandela Bay
- Authors: Thuo, Andrew G
- Date: 2019
- Subjects: Youth development -- South Africa -- Nelson Mandela Bay Municipality , Youth -- Services for Sports and state Basketball -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/43776 , vital:37046
- Description: Limited research exists, both internationally and in the South African context, on the use of basketball as tool for youth development through sport. In almost all sport-based youth development programs, the desired sport is football and occasionally rugby. Developing the youth is crucial for the development of a nation and the United Nations has highlighted the progress sport has had as a development tool over the past 20 years. South Africa has recently received international acclaim by becoming the focal point of the National Basketball Associations (NBA) presence in Africa by hosting the last three NBA Africa games. South Africa’s Eastern Cape province was the home of elite basketball in the early eighties and is no stranger to the sport of basketball. The study aimed to explore the possibility of using basketball as a tool for youth development in Nelson Mandela Bay in the Eastern Cape. The study employed a mixed methods research approach that was explorative, descriptive and contextual in design. The empirical data was collected by means of a questionnaire distributed to target basketball players in the Nelson Mandela Bay area. While the data analysis and literature favoured basketball as a suitable tool to be used in sport-based youth development programs, there were limitations with respect to the number of female participants in the study. It was recommended that further research be considered within this field of study and on a wider scale, in an effort to expand the knowledge base on youth development through basketball across South Africa.
- Full Text:
- Date Issued: 2019
- Authors: Thuo, Andrew G
- Date: 2019
- Subjects: Youth development -- South Africa -- Nelson Mandela Bay Municipality , Youth -- Services for Sports and state Basketball -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/43776 , vital:37046
- Description: Limited research exists, both internationally and in the South African context, on the use of basketball as tool for youth development through sport. In almost all sport-based youth development programs, the desired sport is football and occasionally rugby. Developing the youth is crucial for the development of a nation and the United Nations has highlighted the progress sport has had as a development tool over the past 20 years. South Africa has recently received international acclaim by becoming the focal point of the National Basketball Associations (NBA) presence in Africa by hosting the last three NBA Africa games. South Africa’s Eastern Cape province was the home of elite basketball in the early eighties and is no stranger to the sport of basketball. The study aimed to explore the possibility of using basketball as a tool for youth development in Nelson Mandela Bay in the Eastern Cape. The study employed a mixed methods research approach that was explorative, descriptive and contextual in design. The empirical data was collected by means of a questionnaire distributed to target basketball players in the Nelson Mandela Bay area. While the data analysis and literature favoured basketball as a suitable tool to be used in sport-based youth development programs, there were limitations with respect to the number of female participants in the study. It was recommended that further research be considered within this field of study and on a wider scale, in an effort to expand the knowledge base on youth development through basketball across South Africa.
- Full Text:
- Date Issued: 2019
Critical determinants of service quality for the port of cape town users
- Authors: Thomas, Darren Roger
- Date: 2019
- Subjects: Physical distribution of goods -- Management , Business logistics -- South Africa -- Cape Town Harbors -- South Africa -- Cape Town Shipping -- South Africa -- Cape Town
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/43845 , vital:37052
- Description: This research study was motivated by the daily observed operational experiences from the perspective of the researcher’s logistics business. Poor levels of operational service quality were observed in the Port of Cape Town during the 2017/2018 “wind season” which occurs from September to March, where the port lost more than 1200-man hours due to wind delays. The poor levels of operational service quality are further compounded by the effects of the wind delays and its impact on congestion at the port which results in financial loss to importers and exporters and their intermodal service providers. Nearly ninety six percent (96%) of exports from South Africa are by sea, therefore South Africa’s trade with the rest of the world is by sea. Thus, ports are important economic contributors and play an important role for both inbound and outbound logistics. Service quality failures affect business-to-business players in the logistics chain. Port users suffer financial and reputational damage when containers, which are shipped via the port, are delayed due to service quality failures. The purpose of this treatise was to determine what the critical determinants of service quality for the Port of Cape Town users are. To achieve this a conceptual research model was developed, where six variables were identified that have an influence on service quality. The six variables identified are Communication, Competence, Access, Reliability, Understanding/Knowing Customer and Tangibles. A literature review was then conducted to determine what the difference between B2C and B2B operational service quality is. This was done by investigating both the similarities and differences between B2C and B2B and providing a review of service quality and customer satisfaction. Similarly, a literature review was also conducted to investigate the contrasts between international and local port service quality. This was achieved by investigating the importance of ports and an overview of the South African port network. An overview of the Port of Cape Town was then provided where inefficiencies in the Port of Cape Town are discussed. Service quality in selected international ports are then discussed before the chapter was concluded by providing a review of service quality at the port of Cape Town’s two closest international competitors. The methodological approach to the study was quantitative research using a survey strategy to test the conceptual model. Analysis was performed through descriptive and inferential statics. Based on the analysis, the study could conclude by making important managerial recommendations that the management of the Port of Cape Town could implement to improve the level of Operational Service Quality at the port. Some of the recommendations are, that the ports staff should be trained in the importance of proactive communication. Port staff should receive regular training with respect to their operational functions. The port should provide a platform which will allow port users to raise concerns or provide compliments related to container operations or port staff interactions. Before communicating start up times after port stoppages, the port needs to take in to consideration the necessary time required to get staff back to their operational posts and other start-up operations when advising the port reopening time to port users. Port management should implement a better maintenance programme for the container handling equipment as it was the respondent’s perception that the handling equipment used in the port is not always in good working condition.
- Full Text:
- Date Issued: 2019
- Authors: Thomas, Darren Roger
- Date: 2019
- Subjects: Physical distribution of goods -- Management , Business logistics -- South Africa -- Cape Town Harbors -- South Africa -- Cape Town Shipping -- South Africa -- Cape Town
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/43845 , vital:37052
- Description: This research study was motivated by the daily observed operational experiences from the perspective of the researcher’s logistics business. Poor levels of operational service quality were observed in the Port of Cape Town during the 2017/2018 “wind season” which occurs from September to March, where the port lost more than 1200-man hours due to wind delays. The poor levels of operational service quality are further compounded by the effects of the wind delays and its impact on congestion at the port which results in financial loss to importers and exporters and their intermodal service providers. Nearly ninety six percent (96%) of exports from South Africa are by sea, therefore South Africa’s trade with the rest of the world is by sea. Thus, ports are important economic contributors and play an important role for both inbound and outbound logistics. Service quality failures affect business-to-business players in the logistics chain. Port users suffer financial and reputational damage when containers, which are shipped via the port, are delayed due to service quality failures. The purpose of this treatise was to determine what the critical determinants of service quality for the Port of Cape Town users are. To achieve this a conceptual research model was developed, where six variables were identified that have an influence on service quality. The six variables identified are Communication, Competence, Access, Reliability, Understanding/Knowing Customer and Tangibles. A literature review was then conducted to determine what the difference between B2C and B2B operational service quality is. This was done by investigating both the similarities and differences between B2C and B2B and providing a review of service quality and customer satisfaction. Similarly, a literature review was also conducted to investigate the contrasts between international and local port service quality. This was achieved by investigating the importance of ports and an overview of the South African port network. An overview of the Port of Cape Town was then provided where inefficiencies in the Port of Cape Town are discussed. Service quality in selected international ports are then discussed before the chapter was concluded by providing a review of service quality at the port of Cape Town’s two closest international competitors. The methodological approach to the study was quantitative research using a survey strategy to test the conceptual model. Analysis was performed through descriptive and inferential statics. Based on the analysis, the study could conclude by making important managerial recommendations that the management of the Port of Cape Town could implement to improve the level of Operational Service Quality at the port. Some of the recommendations are, that the ports staff should be trained in the importance of proactive communication. Port staff should receive regular training with respect to their operational functions. The port should provide a platform which will allow port users to raise concerns or provide compliments related to container operations or port staff interactions. Before communicating start up times after port stoppages, the port needs to take in to consideration the necessary time required to get staff back to their operational posts and other start-up operations when advising the port reopening time to port users. Port management should implement a better maintenance programme for the container handling equipment as it was the respondent’s perception that the handling equipment used in the port is not always in good working condition.
- Full Text:
- Date Issued: 2019