A framework for assuring conformance of cloud-based email at higher education institutions
- Authors: Willett, Melanie
- Date: 2013
- Subjects: Cloud computing -- Security measures , Computer networks -- Security measures , Web services , Education, Higher -- Technological innovations
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9815 , http://hdl.handle.net/10948/d1018664
- Description: Cloud computing is a relatively immature computing paradigm that could significantly benefit users. Cloud computing solutions are often associated with potential benefits such as cost reduction, less administrative hassle, flexibility and scalability. For organisations to realize such potential benefits, cloud computing solutions need to be chosen, implemented, managed and governed in a way that is secure, compliant with internal and external requirements and indicative of due diligence. This can be a challenge, given the many concerns and risks commonly associated with cloud computing solutions. One cloud computing solution that is being widely adopted around the world is cloud-based email. One of the foremost adopters of this cloud computing solution is higher education institutions. These higher education institutions stand to benefit greatly from using such services. Cloud-based email can be provisioned to staff and students at these institutions for free. Additionally, cloud service providers (CSPs) are able to provide a better email service than some higher education institutions would be able to provide if they were required to do so in-house. CSPs often provide larger inboxes and many extra services with cloud-based email. Cloud-based email is, therefore, clearly an example of a cloud computing solution that has the potential to benefit organisations. There are however, risks and challenges associated with the use of this cloud computing solution. Two of these challenges relate to ensuring conformance to internal and external (legal, regulatory and contractual obligations) requirements and to providing a mechanism of assuring that cloud-based email related activities are sound. The lack of structured guidelines for assuring the conformance of cloud-based email is putting this service at risk at higher education institutions in South Africa. This work addresses this problem by promoting a best practice based approach to assuring the conformance of cloud-based email at higher education institutions. To accomplish this, components of applicable standards and best practice guidelines for IT governance, IT assurance and IT conformance are used to construct a framework for assuring the conformance of cloud-based email. The framework is designed and verified using sound design science principles. The utility and value of the framework has been demonstrated at a higher education institution in South Africa. This framework can be used to assist higher education institutions to demonstrate due diligence in assuring that they conform to legal and best practice requirements for the management and governance of cloud-based email. This is a significant contribution in the relatively new field of cloud computing governance.
- Full Text:
- Date Issued: 2013
- Authors: Willett, Melanie
- Date: 2013
- Subjects: Cloud computing -- Security measures , Computer networks -- Security measures , Web services , Education, Higher -- Technological innovations
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9815 , http://hdl.handle.net/10948/d1018664
- Description: Cloud computing is a relatively immature computing paradigm that could significantly benefit users. Cloud computing solutions are often associated with potential benefits such as cost reduction, less administrative hassle, flexibility and scalability. For organisations to realize such potential benefits, cloud computing solutions need to be chosen, implemented, managed and governed in a way that is secure, compliant with internal and external requirements and indicative of due diligence. This can be a challenge, given the many concerns and risks commonly associated with cloud computing solutions. One cloud computing solution that is being widely adopted around the world is cloud-based email. One of the foremost adopters of this cloud computing solution is higher education institutions. These higher education institutions stand to benefit greatly from using such services. Cloud-based email can be provisioned to staff and students at these institutions for free. Additionally, cloud service providers (CSPs) are able to provide a better email service than some higher education institutions would be able to provide if they were required to do so in-house. CSPs often provide larger inboxes and many extra services with cloud-based email. Cloud-based email is, therefore, clearly an example of a cloud computing solution that has the potential to benefit organisations. There are however, risks and challenges associated with the use of this cloud computing solution. Two of these challenges relate to ensuring conformance to internal and external (legal, regulatory and contractual obligations) requirements and to providing a mechanism of assuring that cloud-based email related activities are sound. The lack of structured guidelines for assuring the conformance of cloud-based email is putting this service at risk at higher education institutions in South Africa. This work addresses this problem by promoting a best practice based approach to assuring the conformance of cloud-based email at higher education institutions. To accomplish this, components of applicable standards and best practice guidelines for IT governance, IT assurance and IT conformance are used to construct a framework for assuring the conformance of cloud-based email. The framework is designed and verified using sound design science principles. The utility and value of the framework has been demonstrated at a higher education institution in South Africa. This framework can be used to assist higher education institutions to demonstrate due diligence in assuring that they conform to legal and best practice requirements for the management and governance of cloud-based email. This is a significant contribution in the relatively new field of cloud computing governance.
- Full Text:
- Date Issued: 2013
A national strategy towards cultivating a cybersecurity culture in South Africa
- Authors: Gcaza, Noluxolo
- Date: 2017
- Subjects: Computer networks -- Security measures , Cyberspace -- Security measures Computer security -- South Africa Subculture -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/13735 , vital:27303
- Description: In modern society, cyberspace is interwoven into the daily lives of many. Cyberspace is increasingly redefining how people communicate as well as gain access to and share information. Technology has transformed the way the business world operates by introducing new ways of trading goods and services whilst bolstering traditional business methods. It has also altered the way nations govern. Thus individuals, organisations and nations are relying on this technology to perform significant functions. Alongside the positive innovations afforded by cyberspace, however, those who use it are exposed to a variety of risks. Cyberspace is beset by criminal activities such as cybercrime, fraud, identity theft to name but a few. Nonetheless, the negative impact of these cyber threats does not outweigh the advantages of cyberspace. In light of such threats, there is a call for all entities that reap the benefits of online services to institute cybersecurity. As such, cybersecurity is a necessity for individuals, organisations and nations alike. In practice, cybersecurity focuses on preventing and mitigating certain security risks that might compromise the security of relevant assets. For a long time, technology-centred measures have been deemed the most significant solution for mitigating such risks. However, after a legacy of unsuccessful technological efforts, it became clear that such solutions in isolation are insufficient to mitigate all cyber-related risks. This is mainly due to the role that humans play in the security process, that is, the human factor. In isolation, technology-centred measures tend to fail to counter the human factor because of the perception among many users that security measures are an obstacle and consequently a waste of time. This user perception can be credited to the perceived difficulty of the security measure, as well as apparent mistrust and misinterpretation of the measure. Hence, cybersecurity necessitates the development of a solution that encourages acceptable user behaviour in the reality of cyberspace. The cultivation of a cybersecurity culture is thus regarded as the best approach for addressing the human factors that weaken the cybersecurity chain. While the role of culture in pursuing cybersecurity is well appreciated, research focusing on defining and measuring cybersecurity culture is still in its infancy. Furthermore, studies have shown that there are no widely accepted key concepts that delimit a cybersecurity culture. However, the notion that such a culture is not well-delineated has not prevented national governments from pursuing a culture in which all citizens behave in a way that promotes cybersecurity. As a result, many countries now offer national cybersecurity campaigns to foster a culture of cybersecurity at a national level. South Africa is among the nations that have identified cultivating a culture of cybersecurity as a strategic priority. However, there is an apparent lack of a practical plan to cultivate such a cybersecurity culture in South Africa. Thus, this study sought firstly to confirm from the existing body of knowledge that cybersecurity culture is indeed ill-defined and, secondly, to delineate what constitutes a national cybersecurity culture. Finally, and primarily, it sought to devise a national strategy that would assist SA in fulfilling its objective of cultivating a culture of cybersecurity on a national level.
- Full Text:
- Date Issued: 2017
- Authors: Gcaza, Noluxolo
- Date: 2017
- Subjects: Computer networks -- Security measures , Cyberspace -- Security measures Computer security -- South Africa Subculture -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/13735 , vital:27303
- Description: In modern society, cyberspace is interwoven into the daily lives of many. Cyberspace is increasingly redefining how people communicate as well as gain access to and share information. Technology has transformed the way the business world operates by introducing new ways of trading goods and services whilst bolstering traditional business methods. It has also altered the way nations govern. Thus individuals, organisations and nations are relying on this technology to perform significant functions. Alongside the positive innovations afforded by cyberspace, however, those who use it are exposed to a variety of risks. Cyberspace is beset by criminal activities such as cybercrime, fraud, identity theft to name but a few. Nonetheless, the negative impact of these cyber threats does not outweigh the advantages of cyberspace. In light of such threats, there is a call for all entities that reap the benefits of online services to institute cybersecurity. As such, cybersecurity is a necessity for individuals, organisations and nations alike. In practice, cybersecurity focuses on preventing and mitigating certain security risks that might compromise the security of relevant assets. For a long time, technology-centred measures have been deemed the most significant solution for mitigating such risks. However, after a legacy of unsuccessful technological efforts, it became clear that such solutions in isolation are insufficient to mitigate all cyber-related risks. This is mainly due to the role that humans play in the security process, that is, the human factor. In isolation, technology-centred measures tend to fail to counter the human factor because of the perception among many users that security measures are an obstacle and consequently a waste of time. This user perception can be credited to the perceived difficulty of the security measure, as well as apparent mistrust and misinterpretation of the measure. Hence, cybersecurity necessitates the development of a solution that encourages acceptable user behaviour in the reality of cyberspace. The cultivation of a cybersecurity culture is thus regarded as the best approach for addressing the human factors that weaken the cybersecurity chain. While the role of culture in pursuing cybersecurity is well appreciated, research focusing on defining and measuring cybersecurity culture is still in its infancy. Furthermore, studies have shown that there are no widely accepted key concepts that delimit a cybersecurity culture. However, the notion that such a culture is not well-delineated has not prevented national governments from pursuing a culture in which all citizens behave in a way that promotes cybersecurity. As a result, many countries now offer national cybersecurity campaigns to foster a culture of cybersecurity at a national level. South Africa is among the nations that have identified cultivating a culture of cybersecurity as a strategic priority. However, there is an apparent lack of a practical plan to cultivate such a cybersecurity culture in South Africa. Thus, this study sought firstly to confirm from the existing body of knowledge that cybersecurity culture is indeed ill-defined and, secondly, to delineate what constitutes a national cybersecurity culture. Finally, and primarily, it sought to devise a national strategy that would assist SA in fulfilling its objective of cultivating a culture of cybersecurity on a national level.
- Full Text:
- Date Issued: 2017
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