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Gender differences and online shopping decisions of consumers in South Africa
- Authors: Mqulo, Thandokazi
- Date: 2019
- Subjects: Electronic commerce Consumer behavior
- Language: English
- Type: Thesis , Masters , MCom (Business Management)
- Identifier: http://hdl.handle.net/10353/16952 , vital:40788
- Description: Online shopping has emerged as one of the most convenient ways of shopping in both emerging and advanced economies. In South Africa, it has received much attention due to its unique way of satisfying both the rural and urban populations. Online shopping is growing and carries great potential of contributing to a country and/or local areas’ economy and development. The primary aim of the study was to analyse the differences of online shopping between males and females in South Africa. The main objective of this study is to determine if there are significant differences between male and female online shoppers in South Africa. The study is motivated by the literature gap that exists on the online shopping discourse, in that there are few published studies on the online shopping differences between males and females in South Africa. Therefore, there is a lack of information on the importance of online shopping activities on promoting convenience for shoppers in these busy times that people live in. A quantitative approach was used to analyse the data that were collected using a questionnaire. Data was collected from a sample of 377 people who are online shoppers in the Eastern Cape, South Africa. Simple random sampling was utilised for this study. The results showed that there is a significant difference between males and females online shopping patterns as determined by specific variables mentioned in this study. Their study had findings on research hypothesis of attitude towards online shopping, the difference in the usefulness of media on online websites, perceived ease of use of online websites, intrinsic enjoyment, perceived risk and trust towards online shopping. The implications of this study unpack and provides discussion on empirical evidence drawn from the study’s statistical results. The implications are presented in a way which explains how the results of this study affect theoretical dimensions of the studied phenomenon, online shoppers and the retail industry. There is a need for more research in this environment and this research study will stimulate further studies in the online shopping environment. Future research may focus on the development of a customer satisfaction scale that uses service quality items in the retail industry, to gather data about what satisfies customers in the retail context.
- Full Text:
- Date Issued: 2019
- Authors: Mqulo, Thandokazi
- Date: 2019
- Subjects: Electronic commerce Consumer behavior
- Language: English
- Type: Thesis , Masters , MCom (Business Management)
- Identifier: http://hdl.handle.net/10353/16952 , vital:40788
- Description: Online shopping has emerged as one of the most convenient ways of shopping in both emerging and advanced economies. In South Africa, it has received much attention due to its unique way of satisfying both the rural and urban populations. Online shopping is growing and carries great potential of contributing to a country and/or local areas’ economy and development. The primary aim of the study was to analyse the differences of online shopping between males and females in South Africa. The main objective of this study is to determine if there are significant differences between male and female online shoppers in South Africa. The study is motivated by the literature gap that exists on the online shopping discourse, in that there are few published studies on the online shopping differences between males and females in South Africa. Therefore, there is a lack of information on the importance of online shopping activities on promoting convenience for shoppers in these busy times that people live in. A quantitative approach was used to analyse the data that were collected using a questionnaire. Data was collected from a sample of 377 people who are online shoppers in the Eastern Cape, South Africa. Simple random sampling was utilised for this study. The results showed that there is a significant difference between males and females online shopping patterns as determined by specific variables mentioned in this study. Their study had findings on research hypothesis of attitude towards online shopping, the difference in the usefulness of media on online websites, perceived ease of use of online websites, intrinsic enjoyment, perceived risk and trust towards online shopping. The implications of this study unpack and provides discussion on empirical evidence drawn from the study’s statistical results. The implications are presented in a way which explains how the results of this study affect theoretical dimensions of the studied phenomenon, online shoppers and the retail industry. There is a need for more research in this environment and this research study will stimulate further studies in the online shopping environment. Future research may focus on the development of a customer satisfaction scale that uses service quality items in the retail industry, to gather data about what satisfies customers in the retail context.
- Full Text:
- Date Issued: 2019
An analysis of barriers which affect women in leadership positions in Eastern Cape Municipalities : case study of Amathole District Municipality
- Authors: Nyangiwe-Ndika, Welekazi
- Date: 2015
- Subjects: Leadership in women -- South Africa -- Eastern Cape Sex discrimination against women -- South Africa -- Eastern Cape Women executives -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/2049 , vital:27601
- Description: The primary concern of the study is to examine leadership challenges confronted by women leaders in Eastern Cape municipalities. International organisations has made a number commitments encouraging gender parity and eliminating imbalance against women in the past three decades, through international platforms. In the World Summit held in 2005, it was recommended that a Platform for Action (1995) and the resolutions of the Twenty Third special session of the General Assembly as a crucial baseline in attaining then internationally agreed development goals, as well as those contained in the Millennium Declaration. (www.ilo.org) In the above forums national decision makers worldwide were urged to apply strategies and programmes which would improve gender fairness, in leadership positions, giving women complete and comparable share in economic, social, cultural and political decision-making as men. South Africa as a role player in the international space also joined the world in endorsing various programmes and strategies which seek to address gender parities and strive to eliminate women oppression especially in public sector.
- Full Text:
- Date Issued: 2015
- Authors: Nyangiwe-Ndika, Welekazi
- Date: 2015
- Subjects: Leadership in women -- South Africa -- Eastern Cape Sex discrimination against women -- South Africa -- Eastern Cape Women executives -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/2049 , vital:27601
- Description: The primary concern of the study is to examine leadership challenges confronted by women leaders in Eastern Cape municipalities. International organisations has made a number commitments encouraging gender parity and eliminating imbalance against women in the past three decades, through international platforms. In the World Summit held in 2005, it was recommended that a Platform for Action (1995) and the resolutions of the Twenty Third special session of the General Assembly as a crucial baseline in attaining then internationally agreed development goals, as well as those contained in the Millennium Declaration. (www.ilo.org) In the above forums national decision makers worldwide were urged to apply strategies and programmes which would improve gender fairness, in leadership positions, giving women complete and comparable share in economic, social, cultural and political decision-making as men. South Africa as a role player in the international space also joined the world in endorsing various programmes and strategies which seek to address gender parities and strive to eliminate women oppression especially in public sector.
- Full Text:
- Date Issued: 2015
An assessment of the Millennium Development Goal's poverty reduction target in Ogun State, Nigeria
- Durokifa, Anuoluwapo Abosede
- Authors: Durokifa, Anuoluwapo Abosede
- Date: 2017
- Subjects: Millennium Development Goals Economic development projects -- Nigeria Sustainable development -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/4649 , vital:28483
- Description: Nigeria, like many nations of the world, is confronted with a high level of poverty. Over the years the country has taken several initiatives to reduce the incidence of poverty. Nigeria was one of the earliest countries to adopt the Millennium Development Goals [MDGs] as a strategy in reducing poverty and promoting development across the vast nation. The federating states have also rolled out a number of poverty reduction programmes tailored along the millennium development goals. This study, therefore, evaluates the achievement of the millennium development poverty reduction target in Ogun State, South west Nigeria. The study seeks to ascertain whether the state was able to significantly reduce poverty with the introduction of the MDGs. The study also attempts to establish difference or similarity (if any) between past poverty reduction policies in the state and the MDGs poverty reduction strategies. In carrying out this study, related literature on poverty, development and poverty reduction efforts (strategies and programmes) implemented in the state were extensively reviewed and relevant information retrieved for the study. This study employed the mixed method research, comprising both the quantitative and qualitative data. Quantitative data through the administration of a questionnaire was obtained from 232 respondents. While in-depth interview with seven participants provided the qualitative data. Quantitative data was analyzed using Descriptive statistics, and chi-square statistical technique was used to analyze the quantitative data while qualitative data analysis was carried out using transcription and thematic clusters. The findings of the study, in general, revealed that the MDG poverty reduction strategy did not make any significant contribution in reducing poverty in the state. The MDG strategy was not any different from past poverty reduction strategies implemented in the state. The findings of the research also strongly indicated that there was low awareness regarding the MDGs poverty reduction strategies set up amongst the citizens of the state. The low awareness emerged as a major hindrance to the success of the MDG programme. Based on the findings of this study, a sustainable development poverty reduction model was developed. The model gives room for programme awareness; people’s consultation and participation. It emphasizes the need to consider the community setting or environment factors in the planning and execution of poverty reduction programme. This model contend that aligning strategies to the peculiar need of each environment is a critical component for the sustenance of any poverty reduction programme.
- Full Text:
- Date Issued: 2017
- Authors: Durokifa, Anuoluwapo Abosede
- Date: 2017
- Subjects: Millennium Development Goals Economic development projects -- Nigeria Sustainable development -- Nigeria
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10353/4649 , vital:28483
- Description: Nigeria, like many nations of the world, is confronted with a high level of poverty. Over the years the country has taken several initiatives to reduce the incidence of poverty. Nigeria was one of the earliest countries to adopt the Millennium Development Goals [MDGs] as a strategy in reducing poverty and promoting development across the vast nation. The federating states have also rolled out a number of poverty reduction programmes tailored along the millennium development goals. This study, therefore, evaluates the achievement of the millennium development poverty reduction target in Ogun State, South west Nigeria. The study seeks to ascertain whether the state was able to significantly reduce poverty with the introduction of the MDGs. The study also attempts to establish difference or similarity (if any) between past poverty reduction policies in the state and the MDGs poverty reduction strategies. In carrying out this study, related literature on poverty, development and poverty reduction efforts (strategies and programmes) implemented in the state were extensively reviewed and relevant information retrieved for the study. This study employed the mixed method research, comprising both the quantitative and qualitative data. Quantitative data through the administration of a questionnaire was obtained from 232 respondents. While in-depth interview with seven participants provided the qualitative data. Quantitative data was analyzed using Descriptive statistics, and chi-square statistical technique was used to analyze the quantitative data while qualitative data analysis was carried out using transcription and thematic clusters. The findings of the study, in general, revealed that the MDG poverty reduction strategy did not make any significant contribution in reducing poverty in the state. The MDG strategy was not any different from past poverty reduction strategies implemented in the state. The findings of the research also strongly indicated that there was low awareness regarding the MDGs poverty reduction strategies set up amongst the citizens of the state. The low awareness emerged as a major hindrance to the success of the MDG programme. Based on the findings of this study, a sustainable development poverty reduction model was developed. The model gives room for programme awareness; people’s consultation and participation. It emphasizes the need to consider the community setting or environment factors in the planning and execution of poverty reduction programme. This model contend that aligning strategies to the peculiar need of each environment is a critical component for the sustenance of any poverty reduction programme.
- Full Text:
- Date Issued: 2017
Factors that influence the career success of women managers at a historically black institution in South Africa
- Authors: Chikuya, Albeter Fungai
- Date: 2017
- Subjects: Women executives -- South Africa Universities and colleges -- South Africa Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/11275 , vital:39052
- Description: Orientation: The government of South Africa is making efforts to facilitate the inclusion of women in the workplace, even though they still encounter various career barriers that inhibit their career success. Research purpose: The main purpose of the study was to investigate the factors influencing the career success of women managers at a historically black institution. Motivation: Most studies that focused on career success opted for a positivist research paradigm, but this study is amongst the few that has employed the interpretivism paradigm to enable the researcher to understand subjectively the occupational challenges women experience. Research approach, design, methodology: The study was conducted to ascertain the factors that influence the career success of women managers. A sample of 20 participants was selected, and one on one semi-structured interviews were conducted with women managers who are currently working at the University of Fort Hare. A qualitative approach was suitable for the study because the challenges of the participants were expressed from their lived experiences. The interviews were analysed using Braun and Clarke's six steps of data analysis. Main findings: The study revealed that women experience similar career challenges as they go up their career ladder. Such challenges include gender discrimination, resistance, the glass ceiling and work-life balance dilemma; hence, all these above affect the career success of women. Various themes emerged from the study, namely, the quests for further professional development and improvements, the heightened prioritisation of objective rewards and subjective rewards, negotiation between work and personal space as affecting career development and the resolution tactic: flee or fight. Practical/ managerial implications: An intervention is needed to ensure that organisations are more sensitive to the issues of women representation to top positions to enhance their career success. The study will be useful to both organisations and academics to design policies that will facilitate the career success of women. Contribution: The study is amongst the few that adopted the qualitative paradigm in investigating the factors influencing the career success of women managers, by understanding from their lived experiences. The implications of these findings for policy, practice and career counselling are suggested.
- Full Text:
- Date Issued: 2017
- Authors: Chikuya, Albeter Fungai
- Date: 2017
- Subjects: Women executives -- South Africa Universities and colleges -- South Africa Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/11275 , vital:39052
- Description: Orientation: The government of South Africa is making efforts to facilitate the inclusion of women in the workplace, even though they still encounter various career barriers that inhibit their career success. Research purpose: The main purpose of the study was to investigate the factors influencing the career success of women managers at a historically black institution. Motivation: Most studies that focused on career success opted for a positivist research paradigm, but this study is amongst the few that has employed the interpretivism paradigm to enable the researcher to understand subjectively the occupational challenges women experience. Research approach, design, methodology: The study was conducted to ascertain the factors that influence the career success of women managers. A sample of 20 participants was selected, and one on one semi-structured interviews were conducted with women managers who are currently working at the University of Fort Hare. A qualitative approach was suitable for the study because the challenges of the participants were expressed from their lived experiences. The interviews were analysed using Braun and Clarke's six steps of data analysis. Main findings: The study revealed that women experience similar career challenges as they go up their career ladder. Such challenges include gender discrimination, resistance, the glass ceiling and work-life balance dilemma; hence, all these above affect the career success of women. Various themes emerged from the study, namely, the quests for further professional development and improvements, the heightened prioritisation of objective rewards and subjective rewards, negotiation between work and personal space as affecting career development and the resolution tactic: flee or fight. Practical/ managerial implications: An intervention is needed to ensure that organisations are more sensitive to the issues of women representation to top positions to enhance their career success. The study will be useful to both organisations and academics to design policies that will facilitate the career success of women. Contribution: The study is amongst the few that adopted the qualitative paradigm in investigating the factors influencing the career success of women managers, by understanding from their lived experiences. The implications of these findings for policy, practice and career counselling are suggested.
- Full Text:
- Date Issued: 2017
Land Reform and the Challenge of Rural Development in Zimbabwe: The Case of the Fast Track Reform in Mashonaland West Region
- Authors: Chigarira, Tangai Sylvester
- Date: 2019
- Subjects: Land reform -- Zimbabwe Agriculture and state -- Zimbabwe Zimbabwe -- Politics and government
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/18665 , vital:42704
- Description: A largely agricultural country, land remains an important factor of production and a critical element in the livelihoods of rural Zimbabweans. Small-scale farmers rely on land for food and income. The post-independence development of Zimbabwe has been tied to land holding. As such, land reform aimed at addressing colonial racial land inequalities and rural underdevelopment became an imperative. In the post-independence era, Zimbabwe undertook two phases of land reform – the first occurred between 1980 and 1999 and was known as the Land reform and Resettlement Programme (LRRP). This was based on the ‘willing-buyer and willing seller’. The second phase which took place from 2000, known as the Fast Track Land Reform Programme (FTLRP), took a radical approach. However, due to a variety of reasons, including the dominance of small-scale farming and challenges of land reform, agricultural productivity remains low. Moreover, despite land reform, including massive land redistribution, the process appears incomplete and inconclusive. This is so essentially because the land reform neither increased food production nor reduced poverty. Accordingly, sustainable development remains a distant reality, especially among rural small-scale farmers. The study aimed at assessing the impact of the fast track land reform (FTLRP) on poverty reduction and sustainable rural development in Zimbabwe. Despite undertaking one of Southern Africa’s largest post-colonial redistributive land reform to date, the provision of land on its own has not been sufficient to address rural poverty and achieving meaningful rural development. This is so because the land reform has not articulated integrated growth as remoteness and poverty remain endemic, which is connected to the land. So, resolving the land question still remains crucial for sustainable rural development in Zimbabwe.
- Full Text:
- Date Issued: 2019
- Authors: Chigarira, Tangai Sylvester
- Date: 2019
- Subjects: Land reform -- Zimbabwe Agriculture and state -- Zimbabwe Zimbabwe -- Politics and government
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/18665 , vital:42704
- Description: A largely agricultural country, land remains an important factor of production and a critical element in the livelihoods of rural Zimbabweans. Small-scale farmers rely on land for food and income. The post-independence development of Zimbabwe has been tied to land holding. As such, land reform aimed at addressing colonial racial land inequalities and rural underdevelopment became an imperative. In the post-independence era, Zimbabwe undertook two phases of land reform – the first occurred between 1980 and 1999 and was known as the Land reform and Resettlement Programme (LRRP). This was based on the ‘willing-buyer and willing seller’. The second phase which took place from 2000, known as the Fast Track Land Reform Programme (FTLRP), took a radical approach. However, due to a variety of reasons, including the dominance of small-scale farming and challenges of land reform, agricultural productivity remains low. Moreover, despite land reform, including massive land redistribution, the process appears incomplete and inconclusive. This is so essentially because the land reform neither increased food production nor reduced poverty. Accordingly, sustainable development remains a distant reality, especially among rural small-scale farmers. The study aimed at assessing the impact of the fast track land reform (FTLRP) on poverty reduction and sustainable rural development in Zimbabwe. Despite undertaking one of Southern Africa’s largest post-colonial redistributive land reform to date, the provision of land on its own has not been sufficient to address rural poverty and achieving meaningful rural development. This is so because the land reform has not articulated integrated growth as remoteness and poverty remain endemic, which is connected to the land. So, resolving the land question still remains crucial for sustainable rural development in Zimbabwe.
- Full Text:
- Date Issued: 2019
Assessing the efficacy of integrating human resource development with organization strategy as a precursor to strategic management in the Eastern Cape Legislature (2006-2012)
- Authors: Matomane, Nyanisile Frisco
- Date: 2014
- Subjects: Personnel management -- South Africa -- Eastern Cape Legislators -- Services for Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/4560 , vital:28418
- Description: This research article studies the factors that are likely to affect the visible part of human resource development (HRD)– the use of HRD activities in the Legislature Sector. It is argued that the active use of HRD activities as such does not indicate the role HRD plays in a Legislature’s business: rather, one has to pay attention to HRD orientation that captures the paradigm of an organization as regards the development of people. In this empirical study of Legislature Sector, several factors related to the organization, strategy, HRD function, and HRD person are identified as meaningful predictors of HRD orientation. Results imply that the outcomes of HRD are also dependent on factors outside the traditional authority of HRD function. The model that is formed based on the results helps those involved in HRD to understand the inherent linkages and holistic nature of people development in organizations.
- Full Text:
- Date Issued: 2014
- Authors: Matomane, Nyanisile Frisco
- Date: 2014
- Subjects: Personnel management -- South Africa -- Eastern Cape Legislators -- Services for Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/4560 , vital:28418
- Description: This research article studies the factors that are likely to affect the visible part of human resource development (HRD)– the use of HRD activities in the Legislature Sector. It is argued that the active use of HRD activities as such does not indicate the role HRD plays in a Legislature’s business: rather, one has to pay attention to HRD orientation that captures the paradigm of an organization as regards the development of people. In this empirical study of Legislature Sector, several factors related to the organization, strategy, HRD function, and HRD person are identified as meaningful predictors of HRD orientation. Results imply that the outcomes of HRD are also dependent on factors outside the traditional authority of HRD function. The model that is formed based on the results helps those involved in HRD to understand the inherent linkages and holistic nature of people development in organizations.
- Full Text:
- Date Issued: 2014
The effects of collective bargaining on wages at University of Fort Hare 2007-2016
- Authors: Olusola, Olasupo
- Date: 2018
- Subjects: Wages Collective bargaining -- South Africa Labor unions -- South Africa
- Language: English
- Type: Thesis , Doctoral , Public Administration
- Identifier: http://hdl.handle.net/10353/9962 , vital:35208
- Description: Collective bargaining is essential in labour relations because of its significant role on wages thereby structuring cordial labour-management relations. The essence of labour unions in South African higher education institutions such as National Education, Health and Allied Workers’ Union (NEHAWU) with specific reference to University of Fort Hare, is to ensure the good wages and conditions of service for their members through the instrumentality of collective bargaining between the Union and University management. The end result which is the bargaining agreement may improve on staff pay and encourage more cordial labour-management relations in South African higher institutions and specifically at University of Fort Hare which is the case study. This study was motivated by claims and evidences which show that University of Fort Hare’s staff is the least paid in South African higher education sector over the years due to unsustainability status of the University in the time past. Both the organized labour union and management at the University of Fort Hare entered into agreement that led to sacrificial forfeiture of salary increase by staff over the period of unsustainability of the University to avoid it from being closed down. This state has made the staff to suffer so many imbalances in their wages compared to what is obtainable in other universities in South Africa. This lingering situation has compelled NEHAWU to consistently engage the University management in bargaining in a bid to improve the wages of their members. The study made use of mixed research method which reveals that collective bargaining has effects on wages at University of Fort Hare. 307 participating staff were randomly selected from the following ÜFH Campuses; Bisho, Alice and East London.The questionnaire measured the effects of collective bargaining on wages at the University. In-depth Interviews were conducted among the staff at UFH. It involves the University management, NEHAWU officialsand top officers from the University Human Resources Department. Statistical Package for Social Science (SPSS) was utilized to analyze data collected. Descriptive and inferential statistics was used to interpret the data. Tables and graphs; confidence interval and p-value was utilized to demonstrate the characteristics of information collected from the participants. The research questions were tested by Pearson correlation and T. Test. The reliability of different instruments that were used in this study was tested by Cronbach alpha coefficients and also computed to determine the validity of question. The study concludes that there is a significant relationship between collective bargaining and wages at UFH. Recommendations were made in favour of transparency, time bound bargaining, mutual trust, proper communication and accountability among the negotiating parties at UFH for more successful bargaining that will further improve on staff pay at the University.
- Full Text:
- Date Issued: 2018
- Authors: Olusola, Olasupo
- Date: 2018
- Subjects: Wages Collective bargaining -- South Africa Labor unions -- South Africa
- Language: English
- Type: Thesis , Doctoral , Public Administration
- Identifier: http://hdl.handle.net/10353/9962 , vital:35208
- Description: Collective bargaining is essential in labour relations because of its significant role on wages thereby structuring cordial labour-management relations. The essence of labour unions in South African higher education institutions such as National Education, Health and Allied Workers’ Union (NEHAWU) with specific reference to University of Fort Hare, is to ensure the good wages and conditions of service for their members through the instrumentality of collective bargaining between the Union and University management. The end result which is the bargaining agreement may improve on staff pay and encourage more cordial labour-management relations in South African higher institutions and specifically at University of Fort Hare which is the case study. This study was motivated by claims and evidences which show that University of Fort Hare’s staff is the least paid in South African higher education sector over the years due to unsustainability status of the University in the time past. Both the organized labour union and management at the University of Fort Hare entered into agreement that led to sacrificial forfeiture of salary increase by staff over the period of unsustainability of the University to avoid it from being closed down. This state has made the staff to suffer so many imbalances in their wages compared to what is obtainable in other universities in South Africa. This lingering situation has compelled NEHAWU to consistently engage the University management in bargaining in a bid to improve the wages of their members. The study made use of mixed research method which reveals that collective bargaining has effects on wages at University of Fort Hare. 307 participating staff were randomly selected from the following ÜFH Campuses; Bisho, Alice and East London.The questionnaire measured the effects of collective bargaining on wages at the University. In-depth Interviews were conducted among the staff at UFH. It involves the University management, NEHAWU officialsand top officers from the University Human Resources Department. Statistical Package for Social Science (SPSS) was utilized to analyze data collected. Descriptive and inferential statistics was used to interpret the data. Tables and graphs; confidence interval and p-value was utilized to demonstrate the characteristics of information collected from the participants. The research questions were tested by Pearson correlation and T. Test. The reliability of different instruments that were used in this study was tested by Cronbach alpha coefficients and also computed to determine the validity of question. The study concludes that there is a significant relationship between collective bargaining and wages at UFH. Recommendations were made in favour of transparency, time bound bargaining, mutual trust, proper communication and accountability among the negotiating parties at UFH for more successful bargaining that will further improve on staff pay at the University.
- Full Text:
- Date Issued: 2018
The mediating role of job autonomy on mobile technology usage, work engagement and emotional exhaustion amongst a sample of public service employees in Bhisho
- Authors: Mkabile, Siphesihle
- Date: 2019
- Subjects: Mobile communication systems Psychology, Industrial
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/13748 , vital:39707
- Description: Orientation: The constant subjective criticism by the public for poor and or a total lack of service delivery by government departments in terms of meeting requirements and standards and the non-performance seem to rest with the public employees. In government, work engagement leads to the satisfaction of the citizens or clients, which in turn leads to the citizens trusting and having confidence in public organisations. Research purpose: This study aimed at examining the mediating role of job autonomy between mobile technology usage, work engagement and emotional exhaustion amongst public service employees in Bhisho. Motivation for the study: There is growth in the usage of mobile technology in Africa. However, the effects of mobile devices on the working environment are still unclear. A research gap exists on the effects of mobile technology on employee outcomes such as work engagement and emotional exhaustion. Research approach/design and method: This study used a quantitative approach, with a descriptive and explanatory research design. Analyses were conducted by SPSS 23 and Amos 22 on a sample of 165 public service employees. Main findings: The results show that mobile technology usage improved work engagement of the employees through their job autonomy. Mobile technology usage did not have any significant effect on the employees’ emotional exhaustion and work engagement. Practical/managerial implications: The findings from this study imply that mobile technology can result in positive psychological experiences for employees and present some managerial implications for boundary conditions. Contribution/value-add: This study contributes to the literature on mobile technology usage, work engagement, emotional exhaustion and job auto
- Full Text:
- Date Issued: 2019
- Authors: Mkabile, Siphesihle
- Date: 2019
- Subjects: Mobile communication systems Psychology, Industrial
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/13748 , vital:39707
- Description: Orientation: The constant subjective criticism by the public for poor and or a total lack of service delivery by government departments in terms of meeting requirements and standards and the non-performance seem to rest with the public employees. In government, work engagement leads to the satisfaction of the citizens or clients, which in turn leads to the citizens trusting and having confidence in public organisations. Research purpose: This study aimed at examining the mediating role of job autonomy between mobile technology usage, work engagement and emotional exhaustion amongst public service employees in Bhisho. Motivation for the study: There is growth in the usage of mobile technology in Africa. However, the effects of mobile devices on the working environment are still unclear. A research gap exists on the effects of mobile technology on employee outcomes such as work engagement and emotional exhaustion. Research approach/design and method: This study used a quantitative approach, with a descriptive and explanatory research design. Analyses were conducted by SPSS 23 and Amos 22 on a sample of 165 public service employees. Main findings: The results show that mobile technology usage improved work engagement of the employees through their job autonomy. Mobile technology usage did not have any significant effect on the employees’ emotional exhaustion and work engagement. Practical/managerial implications: The findings from this study imply that mobile technology can result in positive psychological experiences for employees and present some managerial implications for boundary conditions. Contribution/value-add: This study contributes to the literature on mobile technology usage, work engagement, emotional exhaustion and job auto
- Full Text:
- Date Issued: 2019
An assessment of teaching and learning strategy in improving grade 12 results in Eastern Cape selected school Butterworth District
- Authors: Mantanga-Mgoduka, N B
- Date: 2019
- Subjects: Educational tests and measurements Effective teaching
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/18554 , vital:42608
- Description: This is a study that was conducted at Nomaheya Senior Secondary School in the Butterworth in East of the Eastern Cape Province. The main purpose of this study was to assesses teaching and learning strategies in improving Grade 12 results. Teaching and Learning Strategies are defined as activities and methods used to move the learner towards achievement of the learning outcome. Crawford, Alan; 2005:16 views teaching and learning strategy, as an effective instruction, as an interactive process - students learn best when they are engaged, not only with their teacher, but also with one another. The researcher will provide the background and motivation of the study. The problem statement, research questions, research objectives, significance of the study, delimitations of the study, literature review, research methodology, and the conclusion of the study. Poor performance that is displayed by Grade 12 learners in the Eastern Cape has been a trend for the past three years. Well known contributory factor for poor performance is poverty, unemployment, high levels of illiteracy, low levels of management and leadership in schools, constant shortage of teachers with specific reference to critical subjects, learner teacher support material (LTSM) that is not delivered on time school safety, infrastructure, discipline amongst learners, absenteeism of learners, SMT with no well-defined roles, Annual Teaching plans, circulars are available but are not implemented. In other words, lack of support by the stakeholders, management and leadership in schools. This was observed by Solo, 1997: 37 who argues that, the atmosphere at home helps to foster or break school functionality, effects of parental interest in learner academic achievement. The background of the study, the problem statement, objectives, questions and also the objectives of research were fully discussed in chapter one. In chapter two, a research on recent publications in the subject was done. Keywords were: outcome-based education, educator, change, assessment and evaluation. The literature study was done to attain objectives in chapter one and also to provide the theoretical background to evaluate the findings in chapter four. Chapter three dealt presents the research methodology, research design, area of study, population, sampling method, purposive sampling method, research sample, data collection procedures, data collection instruments, interviews, observations, ethical considerations.
- Full Text:
- Date Issued: 2019
- Authors: Mantanga-Mgoduka, N B
- Date: 2019
- Subjects: Educational tests and measurements Effective teaching
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/18554 , vital:42608
- Description: This is a study that was conducted at Nomaheya Senior Secondary School in the Butterworth in East of the Eastern Cape Province. The main purpose of this study was to assesses teaching and learning strategies in improving Grade 12 results. Teaching and Learning Strategies are defined as activities and methods used to move the learner towards achievement of the learning outcome. Crawford, Alan; 2005:16 views teaching and learning strategy, as an effective instruction, as an interactive process - students learn best when they are engaged, not only with their teacher, but also with one another. The researcher will provide the background and motivation of the study. The problem statement, research questions, research objectives, significance of the study, delimitations of the study, literature review, research methodology, and the conclusion of the study. Poor performance that is displayed by Grade 12 learners in the Eastern Cape has been a trend for the past three years. Well known contributory factor for poor performance is poverty, unemployment, high levels of illiteracy, low levels of management and leadership in schools, constant shortage of teachers with specific reference to critical subjects, learner teacher support material (LTSM) that is not delivered on time school safety, infrastructure, discipline amongst learners, absenteeism of learners, SMT with no well-defined roles, Annual Teaching plans, circulars are available but are not implemented. In other words, lack of support by the stakeholders, management and leadership in schools. This was observed by Solo, 1997: 37 who argues that, the atmosphere at home helps to foster or break school functionality, effects of parental interest in learner academic achievement. The background of the study, the problem statement, objectives, questions and also the objectives of research were fully discussed in chapter one. In chapter two, a research on recent publications in the subject was done. Keywords were: outcome-based education, educator, change, assessment and evaluation. The literature study was done to attain objectives in chapter one and also to provide the theoretical background to evaluate the findings in chapter four. Chapter three dealt presents the research methodology, research design, area of study, population, sampling method, purposive sampling method, research sample, data collection procedures, data collection instruments, interviews, observations, ethical considerations.
- Full Text:
- Date Issued: 2019
A bring your own device information security behavioural model
- Authors: Musarurwa, Alfred
- Date: 2017
- Subjects: Data protection Computer security -- Management Privacy, Right of
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/8587 , vital:33166
- Description: The Bring Your Own Device (BYOD) phenomenon has become prevalent in the modern-day workplace, including the banking industry. Employees who own devices have become the unintended administrators of the organisation’s information as their mobile devices often carry information belonging to the organisation. The unintended administrator is not necessarily schooled or aware of the information security risks and challenges that are associated with the BYOD. This inadvertently shifts the management of organisational information security from the information technology (IT) administrator to the unintended administrator. This shift leaves the organisation at risk of information security breaches that can permeate the organisation, which result from the behaviour that the unintended administrator displays when operating the mobile device. This study introduces the BYOD Information Security Behavioural (BISB) model. The model constructs are a combination of individual and organisational traits of the unintended administrator. The purpose of this study is to mitigate the risks posed by the unintended administrator in organisations through the implementation this model. The risk that the unintended administrator poses in relation to the BYOD phenomenon results in chief information officers (CIOs) being unable to totally control these mobile devices. Traditional endpoint information security management tools and methods can no longer secure devices in the BYOD the way they can in the traditional network where they are confined to the organisation’s IT administrator. This results in the organisation’s information security becoming the responsibility of the unintended administrator. This study was conducted in the banking sector in Zimbabwe. It is noteworthy that the BYOD phenomenon has become prevalent in the banking sector among other organisational sectors like education, health or even government departments. Information security is also an important component of the banks as such and a choice was made to conduct the study in the banking industry. The design science research paradigm was followed in this study and included a survey of 270 bank employees in Zimbabwe, which received 170 complete responses. A literature review on both employee behaviour and organisational culture was conducted, followed by a case study of a commercial bank in Zimbabwe. The literature review culminated in traits that were then classified as individual traits and organisational traits. Six constructs –, knowledge, attitude, habit, environment, governance and training – were identified from the literature and combined to form the BYOD information security behavioural (BISB) model. Statistical calculations were conducted on the survey results which informed the reliability, validity and rigour of the model constructs. An expert review including industry experts was conducted to evaluate the BISB model. This study concludes by recommending that organisations in Zimbabwe should make use of the BISB model to mitigate the information security risks that are posed by the unintended administrator. While there are technical solutions for managing the information security risks that come with the BYOD, this study points out that without harnessing the individual and organisational traits that make up the BYOD information security behavioural model for the unintended administrator, technical solutions alone will not be effective.
- Full Text:
- Date Issued: 2017
- Authors: Musarurwa, Alfred
- Date: 2017
- Subjects: Data protection Computer security -- Management Privacy, Right of
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/8587 , vital:33166
- Description: The Bring Your Own Device (BYOD) phenomenon has become prevalent in the modern-day workplace, including the banking industry. Employees who own devices have become the unintended administrators of the organisation’s information as their mobile devices often carry information belonging to the organisation. The unintended administrator is not necessarily schooled or aware of the information security risks and challenges that are associated with the BYOD. This inadvertently shifts the management of organisational information security from the information technology (IT) administrator to the unintended administrator. This shift leaves the organisation at risk of information security breaches that can permeate the organisation, which result from the behaviour that the unintended administrator displays when operating the mobile device. This study introduces the BYOD Information Security Behavioural (BISB) model. The model constructs are a combination of individual and organisational traits of the unintended administrator. The purpose of this study is to mitigate the risks posed by the unintended administrator in organisations through the implementation this model. The risk that the unintended administrator poses in relation to the BYOD phenomenon results in chief information officers (CIOs) being unable to totally control these mobile devices. Traditional endpoint information security management tools and methods can no longer secure devices in the BYOD the way they can in the traditional network where they are confined to the organisation’s IT administrator. This results in the organisation’s information security becoming the responsibility of the unintended administrator. This study was conducted in the banking sector in Zimbabwe. It is noteworthy that the BYOD phenomenon has become prevalent in the banking sector among other organisational sectors like education, health or even government departments. Information security is also an important component of the banks as such and a choice was made to conduct the study in the banking industry. The design science research paradigm was followed in this study and included a survey of 270 bank employees in Zimbabwe, which received 170 complete responses. A literature review on both employee behaviour and organisational culture was conducted, followed by a case study of a commercial bank in Zimbabwe. The literature review culminated in traits that were then classified as individual traits and organisational traits. Six constructs –, knowledge, attitude, habit, environment, governance and training – were identified from the literature and combined to form the BYOD information security behavioural (BISB) model. Statistical calculations were conducted on the survey results which informed the reliability, validity and rigour of the model constructs. An expert review including industry experts was conducted to evaluate the BISB model. This study concludes by recommending that organisations in Zimbabwe should make use of the BISB model to mitigate the information security risks that are posed by the unintended administrator. While there are technical solutions for managing the information security risks that come with the BYOD, this study points out that without harnessing the individual and organisational traits that make up the BYOD information security behavioural model for the unintended administrator, technical solutions alone will not be effective.
- Full Text:
- Date Issued: 2017
Critical success factors for the implementation of an electronic health record system in the public health care sector of South Africa
- Katurura, Munyaradzi Caurage
- Authors: Katurura, Munyaradzi Caurage
- Date: 2017
- Subjects: Medical records -- South Africa -- Data processing Public health -- South Africa Medical records -- Access control -- South Africa.
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/13182 , vital:39472
- Description: South Africa intends to implement a National Health Insurance for its citizens, however, for this to be possible there is a need for registering and tracking all the patients who visit health care institutions. The use of EHRs was identified as the most suitable towards accomplishing the above-mentioned tasks. This study investigated other African countries’ EHR implementation efforts in order to identify the critical success factors for the implementation of EHR in South Africa’s public health system. The study conducted a structured literature review of articles written about EHR implementation in African countries and found that issues such as the high costs of implementation; resistance by health workers; a lack of suitable infrastructure; a lack of skills; political influence and poor government commitment were some of the challenges to the implementation of EHRs in African countries. The study then identified 6 critical factors that could address these challenges and ensure that EHR implementation is successful. Identified factors included Incentivising the health informatics career field to attract and retain ICT professionals; Encouraging participation of all stakeholders in the development process of EHR systems; Investigating and investing in alternative infrastructural facilities; Allocating separate budgets for E-health projects; Developing context relevant E-health implementation strategies and frameworks; and finally, Develop and implement Legislation specific to EHR implementation and continued use. Recommendations were also made on each factor regarding how it could be accomplished.
- Full Text:
- Date Issued: 2017
- Authors: Katurura, Munyaradzi Caurage
- Date: 2017
- Subjects: Medical records -- South Africa -- Data processing Public health -- South Africa Medical records -- Access control -- South Africa.
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/13182 , vital:39472
- Description: South Africa intends to implement a National Health Insurance for its citizens, however, for this to be possible there is a need for registering and tracking all the patients who visit health care institutions. The use of EHRs was identified as the most suitable towards accomplishing the above-mentioned tasks. This study investigated other African countries’ EHR implementation efforts in order to identify the critical success factors for the implementation of EHR in South Africa’s public health system. The study conducted a structured literature review of articles written about EHR implementation in African countries and found that issues such as the high costs of implementation; resistance by health workers; a lack of suitable infrastructure; a lack of skills; political influence and poor government commitment were some of the challenges to the implementation of EHRs in African countries. The study then identified 6 critical factors that could address these challenges and ensure that EHR implementation is successful. Identified factors included Incentivising the health informatics career field to attract and retain ICT professionals; Encouraging participation of all stakeholders in the development process of EHR systems; Investigating and investing in alternative infrastructural facilities; Allocating separate budgets for E-health projects; Developing context relevant E-health implementation strategies and frameworks; and finally, Develop and implement Legislation specific to EHR implementation and continued use. Recommendations were also made on each factor regarding how it could be accomplished.
- Full Text:
- Date Issued: 2017
An investigation into the relationship of job satisfaction, organisational commitment and the intention to quit among academics and administrative employees at the University of Fort Hare
- Authors: Gomomo, Nokuzola Ruth
- Date: 2014
- Subjects: Job satisfaction -- South Africa -- Eastern Cape Employee retention -- South Africa -- Eastern Cape Employees -- Resignation -- South Africa -- Eastern Cape Labor turnover -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: http://hdl.handle.net/10353/1730 , vital:27553
- Description: University of Fort Hare Human Resource Department reports show evidence relating to high labour turnover. Between 2009 and 2012 there was a high degree of labour turnover. A total 1127 staff left the University. This study investigated the relationship between job satisfaction, organisational commitment and intention to quit among academics and administrative employees at the University of Fort Hare. Data was collected from a random sample of 289 employees of the University staff. To obtain data in this study a questionnaire was utilised. This questionnaire was divided into four sections viz, biographical information, measured ten-items which range from age to condition of employment, Halpern’s (1966) seven-level evaluation scale was utilised to measure job satisfaction, to measure organisational commitment, Meyer, and Allen (1984) 24-item rating point scale was applied and Canmann, Fichman, Jenkins and Klesh’s questionnaire was used to measure intention to quit. Data analysis was performed by way of several statistical techniques, including the Pearson Product Moment Correlation Technique and Multiple Regression analysis. The results obtained revealed that job satisfaction has a significant positive correlation with intention to leave while organisational commitment showed no substantial correlation with intention to quit work.
- Full Text:
- Date Issued: 2014
- Authors: Gomomo, Nokuzola Ruth
- Date: 2014
- Subjects: Job satisfaction -- South Africa -- Eastern Cape Employee retention -- South Africa -- Eastern Cape Employees -- Resignation -- South Africa -- Eastern Cape Labor turnover -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: http://hdl.handle.net/10353/1730 , vital:27553
- Description: University of Fort Hare Human Resource Department reports show evidence relating to high labour turnover. Between 2009 and 2012 there was a high degree of labour turnover. A total 1127 staff left the University. This study investigated the relationship between job satisfaction, organisational commitment and intention to quit among academics and administrative employees at the University of Fort Hare. Data was collected from a random sample of 289 employees of the University staff. To obtain data in this study a questionnaire was utilised. This questionnaire was divided into four sections viz, biographical information, measured ten-items which range from age to condition of employment, Halpern’s (1966) seven-level evaluation scale was utilised to measure job satisfaction, to measure organisational commitment, Meyer, and Allen (1984) 24-item rating point scale was applied and Canmann, Fichman, Jenkins and Klesh’s questionnaire was used to measure intention to quit. Data analysis was performed by way of several statistical techniques, including the Pearson Product Moment Correlation Technique and Multiple Regression analysis. The results obtained revealed that job satisfaction has a significant positive correlation with intention to leave while organisational commitment showed no substantial correlation with intention to quit work.
- Full Text:
- Date Issued: 2014
An assessment of urban agriculture as a strategy for youth employment in the Democratic Republic of Congo (DRC) : the case of Kisenso/Kinshasa
- Authors: Mubiala, Wivin Luwakunu
- Date: 2016
- Subjects: Urban agriculture -- Congo (Democratic Republic) Youth -- Employment -- Congo (Democratic Republic)
- Language: English
- Type: Thesis , Masters , MSoc
- Identifier: http://hdl.handle.net/10353/14000 , vital:39759
- Description: In this study, urban agriculture was investigated as a strategy for youth employment and poverty alleviation in Kisenso / Kinshasa- DRC. The aim of the study was to identify the effect of urban agriculture on employment and job creation in the DRC. The specific objectives are to assess the sustainability of urban agriculture as an employment alternative for the youth in Kinshasa, to examine the extent of government support for the sector and evaluate the role urban agriculture plays in poverty reduction in the identified households. This study adopted a qualitative approach because of its strengths which facilitated a better understanding of the different data the study gathered. Indeed, by use of words such as why, when, how, and what, the study was able to explain many aspects that are not known on urban agriculture in Kinshasa. The quantitative approach has been used to present some results in the form of figures and graphs It was noted that income from urban agriculture is mainly used for needs such as: school fees (25percent), food (53percent), clothing (15percent), and health (7percent). Despite the fact that it does not satisfy all the needs of the workers, results from the study indicate that urban agriculture is making a contribution in the socio-economic development of Kisenso. It clearly appears that if the urban agriculture is funded and professionalised, it can significantly contribute towards creating jobs in Kinshasa. This study was focused only in Kisenso, meaning that more research should be conducted on the entire city of Kinshasa so that conclusions can be generalised on employment and poverty reduction. It will be interesting for the government to fund urban agriculture activity and make it profitable to the workers and the entire population of Kinshasa.
- Full Text:
- Date Issued: 2016
- Authors: Mubiala, Wivin Luwakunu
- Date: 2016
- Subjects: Urban agriculture -- Congo (Democratic Republic) Youth -- Employment -- Congo (Democratic Republic)
- Language: English
- Type: Thesis , Masters , MSoc
- Identifier: http://hdl.handle.net/10353/14000 , vital:39759
- Description: In this study, urban agriculture was investigated as a strategy for youth employment and poverty alleviation in Kisenso / Kinshasa- DRC. The aim of the study was to identify the effect of urban agriculture on employment and job creation in the DRC. The specific objectives are to assess the sustainability of urban agriculture as an employment alternative for the youth in Kinshasa, to examine the extent of government support for the sector and evaluate the role urban agriculture plays in poverty reduction in the identified households. This study adopted a qualitative approach because of its strengths which facilitated a better understanding of the different data the study gathered. Indeed, by use of words such as why, when, how, and what, the study was able to explain many aspects that are not known on urban agriculture in Kinshasa. The quantitative approach has been used to present some results in the form of figures and graphs It was noted that income from urban agriculture is mainly used for needs such as: school fees (25percent), food (53percent), clothing (15percent), and health (7percent). Despite the fact that it does not satisfy all the needs of the workers, results from the study indicate that urban agriculture is making a contribution in the socio-economic development of Kisenso. It clearly appears that if the urban agriculture is funded and professionalised, it can significantly contribute towards creating jobs in Kinshasa. This study was focused only in Kisenso, meaning that more research should be conducted on the entire city of Kinshasa so that conclusions can be generalised on employment and poverty reduction. It will be interesting for the government to fund urban agriculture activity and make it profitable to the workers and the entire population of Kinshasa.
- Full Text:
- Date Issued: 2016
Assessment of Supply Chain Corruption in the three Metropolitan Municipalities in the Gauteng Province of South Africa
- Authors: Sisi, Molebedi Gordon
- Date: 2019
- Subjects: Government purchasing -- South Africa Political corruption Municipal services
- Language: English
- Type: Thesis , Doctoral , D.Admin
- Identifier: http://hdl.handle.net/10353/14104 , vital:39844
- Description: The aim of the current study was to assess the supply chain corruption in the three metropolitan municipalities in the Gauteng Province of South Africa. Core to the assessment was to establish the causes and ramifications of supply chain corruption as well as the nature and extent of supply chain corruption in the three metropolitan municipalities. In order to meet the objectives of the current the study, a qualitative research approach underpinned by ethics and accountability theories was used. The study employed interviews and observation as a primary source of data collection as well as document review in a form of government documents, legislation and court case decisions as secondary source of data, which were then thematically analysed. The study pointed out that while supply chain corruption certainly negatively affects the day-to-day running of public affairs, it is actually the collapse of ethical behaviour together with the failure to uphold accountability and consequence management that has created fertile ground for supply chain corruption. It further, purported that in order to combat the scourge of supply chain corruption in all its manifestations, there is a need to install a Central Supplier Database application, which has been sufficiently tested to determine its effectiveness as blacklisted companies and their directors have a way of masquerading in another form, to do business with the state. South Africa needs the embodiment of ethical behaviour from its citizenry, along with anti-corruption policy enforcement and consequence management. The Kanyane Ethics Architecture should be launched in municipalities across the board as a comprehensive and all-encompassing mix model to prevent supply chain corruption, in its various manifestations, from taking place.
- Full Text:
- Date Issued: 2019
- Authors: Sisi, Molebedi Gordon
- Date: 2019
- Subjects: Government purchasing -- South Africa Political corruption Municipal services
- Language: English
- Type: Thesis , Doctoral , D.Admin
- Identifier: http://hdl.handle.net/10353/14104 , vital:39844
- Description: The aim of the current study was to assess the supply chain corruption in the three metropolitan municipalities in the Gauteng Province of South Africa. Core to the assessment was to establish the causes and ramifications of supply chain corruption as well as the nature and extent of supply chain corruption in the three metropolitan municipalities. In order to meet the objectives of the current the study, a qualitative research approach underpinned by ethics and accountability theories was used. The study employed interviews and observation as a primary source of data collection as well as document review in a form of government documents, legislation and court case decisions as secondary source of data, which were then thematically analysed. The study pointed out that while supply chain corruption certainly negatively affects the day-to-day running of public affairs, it is actually the collapse of ethical behaviour together with the failure to uphold accountability and consequence management that has created fertile ground for supply chain corruption. It further, purported that in order to combat the scourge of supply chain corruption in all its manifestations, there is a need to install a Central Supplier Database application, which has been sufficiently tested to determine its effectiveness as blacklisted companies and their directors have a way of masquerading in another form, to do business with the state. South Africa needs the embodiment of ethical behaviour from its citizenry, along with anti-corruption policy enforcement and consequence management. The Kanyane Ethics Architecture should be launched in municipalities across the board as a comprehensive and all-encompassing mix model to prevent supply chain corruption, in its various manifestations, from taking place.
- Full Text:
- Date Issued: 2019
Individualism and collectivism as moderators of the relationship between achievement motivation and entrepreneurial interest among undergraduate students at Walter Sisulu University
- Authors: Magadlela, Asanda Sinazo
- Date: 2020
- Subjects: Individualism -- Psychological aspects Collectivism -- Psychological aspects
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/18543 , vital:42607
- Description: The purpose of this study” is “to explore individualism and collectivism” “as moderators of the relationship between entrepreneurial” interest “and achievement motivation”among undergraduate students. The study is focused on analysing the relationship behind the variables and what drives the University students of Walter Sisulu University towards the business development of young people. “Researchers have traditionally associated individualism with high rates of firm creation, arguing that an orientation towards achievement and the pursuit of personal objectives” (dominant aspects of individualist cultures) “are determinants of entrepreneurial activity.” “The current analysis shows that a culture correlates to entrepreneurship”, “but cannot uphold the idea that higher levels of individualism mean higher rates of entrepreneurship.” “Many universities have introduced entrepreneurship education to promote the interest” of undergraduates in “becoming future entrepreneurs. Here, the researcher tries to retrieve the undergraduate’s interest and achievement motivation which influences them to entrepreneurial intentions. Based on” the “literature” review, it identifies various factors that are used in the predictions of entrepreneurial interest. “These factors were” adopted “to explore” student’s interests. “Survey questionnaires were distributed to” two campuses from the University of Walter Sisulu, namely; College street campus (East London) and the Potsdam campus which is the main campus of the University. “A total of” 154 “valid data” was “analysed using multiple regressions. The results show that entrepreneurial” interest “was predicted by achievement” motivation, individualism and collectivism.
- Full Text:
- Date Issued: 2020
- Authors: Magadlela, Asanda Sinazo
- Date: 2020
- Subjects: Individualism -- Psychological aspects Collectivism -- Psychological aspects
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/18543 , vital:42607
- Description: The purpose of this study” is “to explore individualism and collectivism” “as moderators of the relationship between entrepreneurial” interest “and achievement motivation”among undergraduate students. The study is focused on analysing the relationship behind the variables and what drives the University students of Walter Sisulu University towards the business development of young people. “Researchers have traditionally associated individualism with high rates of firm creation, arguing that an orientation towards achievement and the pursuit of personal objectives” (dominant aspects of individualist cultures) “are determinants of entrepreneurial activity.” “The current analysis shows that a culture correlates to entrepreneurship”, “but cannot uphold the idea that higher levels of individualism mean higher rates of entrepreneurship.” “Many universities have introduced entrepreneurship education to promote the interest” of undergraduates in “becoming future entrepreneurs. Here, the researcher tries to retrieve the undergraduate’s interest and achievement motivation which influences them to entrepreneurial intentions. Based on” the “literature” review, it identifies various factors that are used in the predictions of entrepreneurial interest. “These factors were” adopted “to explore” student’s interests. “Survey questionnaires were distributed to” two campuses from the University of Walter Sisulu, namely; College street campus (East London) and the Potsdam campus which is the main campus of the University. “A total of” 154 “valid data” was “analysed using multiple regressions. The results show that entrepreneurial” interest “was predicted by achievement” motivation, individualism and collectivism.
- Full Text:
- Date Issued: 2020
A Framework for Broadband Adoption in Buffalo City Metropolitan Municipality to Enable Citizen Access to e-Government
- Twetwa-Dube, Sithandile Pornelia
- Authors: Twetwa-Dube, Sithandile Pornelia
- Date: 2020
- Subjects: Electronic government information
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: http://hdl.handle.net/10353/18963 , vital:43003
- Description: E-government has been adopted as one of the cornerstones of the government‘s strategy for making services accessible to its citizens. The aim of this broadband adoption is to provide high quality public sector services via digital channels to improve cost-efficiency and generate benefits to municipality employees and citizen. A major challenge that municipalities face is the lack of public participation which restricts levels of communication between governments and municipalities and the citizen where public misses out on information and services available online, which results in further inequality. This has a devastating impact on service delivery because participatory democracy would be non-existent. Limited IT infrastructure, resistance to change, cultural barriers and exposure of malpractice are main themes related to IT usage or facilitating IT access for the wider public. Furthermore, lack of meaningful participation and freedom of association emerged as themes related to governance effectiveness. A mixed approach within a case study was considered, and data was collected through an online questionnaire and review of current literature. The study collected primary data by conducting web based questionnaires comprising sixty respondent’s citizens and fifteen municipal employees, including Information and Communication Technology (ICT) employees and broadband task team members. Statistical Package for the Social Science (SPSS) to analyse data from questionnaires. The selected BCMM employees of the population were known to have the relevant knowledge, time and experience to participate. Responses to each question developed the framework further based on the findings. Respondents were selected based on their appropriate knowledge and experience of the problem domain. Six experts were selected for final evaluation of the research findings. Firstly, the findings provided on barriers impact on the adoption of e-government. Secondly, on the techniques available to ensure access to e-government within BCMM. Thirdly, on the availability of technologies currently in the Buffalo City Metropolitan Municipality. Finally, on the elements of a Buffalo City Metropolitan Municipality broadband adoption strategy. This study evaluates barriers of e-government adoption, assessing strategies and techniques for accessing e-government services, examines current technologies to support e-government service within municipalities and analyses elements of Buffalo City Metropolitan Municipality broadband adoption strategy. A broadband adoption model was proposed based on empirical findings. Key adoption factors include adoption benefits and drivers, concerns and barriers and adoption interventions. These factors provide an essential foundation for the development of the proposed broadband adoption framework. The contribution of this study is a framework based on the Unified Theory of Acceptance and Use of Technology (UTAUT) and Technology Organisation Environment (TOE) framework to determine factors that influence or restrict a citizen’s intention to use and adopt technology, specifically broadband, in e-government services as a tool for citizen engagement. The proposed framework aims to overcome barriers to broadband adoption 4 Final Submission of Thesis, Dissertation or Research Report/Project, Conference or Exam Paper in municipalities, specifically Buffalo City Metropolitan Municipality (BCMM) to enable citizens’ access to e-government services.
- Full Text:
- Date Issued: 2020
- Authors: Twetwa-Dube, Sithandile Pornelia
- Date: 2020
- Subjects: Electronic government information
- Language: English
- Type: Thesis , Masters , MCom (Information Systems)
- Identifier: http://hdl.handle.net/10353/18963 , vital:43003
- Description: E-government has been adopted as one of the cornerstones of the government‘s strategy for making services accessible to its citizens. The aim of this broadband adoption is to provide high quality public sector services via digital channels to improve cost-efficiency and generate benefits to municipality employees and citizen. A major challenge that municipalities face is the lack of public participation which restricts levels of communication between governments and municipalities and the citizen where public misses out on information and services available online, which results in further inequality. This has a devastating impact on service delivery because participatory democracy would be non-existent. Limited IT infrastructure, resistance to change, cultural barriers and exposure of malpractice are main themes related to IT usage or facilitating IT access for the wider public. Furthermore, lack of meaningful participation and freedom of association emerged as themes related to governance effectiveness. A mixed approach within a case study was considered, and data was collected through an online questionnaire and review of current literature. The study collected primary data by conducting web based questionnaires comprising sixty respondent’s citizens and fifteen municipal employees, including Information and Communication Technology (ICT) employees and broadband task team members. Statistical Package for the Social Science (SPSS) to analyse data from questionnaires. The selected BCMM employees of the population were known to have the relevant knowledge, time and experience to participate. Responses to each question developed the framework further based on the findings. Respondents were selected based on their appropriate knowledge and experience of the problem domain. Six experts were selected for final evaluation of the research findings. Firstly, the findings provided on barriers impact on the adoption of e-government. Secondly, on the techniques available to ensure access to e-government within BCMM. Thirdly, on the availability of technologies currently in the Buffalo City Metropolitan Municipality. Finally, on the elements of a Buffalo City Metropolitan Municipality broadband adoption strategy. This study evaluates barriers of e-government adoption, assessing strategies and techniques for accessing e-government services, examines current technologies to support e-government service within municipalities and analyses elements of Buffalo City Metropolitan Municipality broadband adoption strategy. A broadband adoption model was proposed based on empirical findings. Key adoption factors include adoption benefits and drivers, concerns and barriers and adoption interventions. These factors provide an essential foundation for the development of the proposed broadband adoption framework. The contribution of this study is a framework based on the Unified Theory of Acceptance and Use of Technology (UTAUT) and Technology Organisation Environment (TOE) framework to determine factors that influence or restrict a citizen’s intention to use and adopt technology, specifically broadband, in e-government services as a tool for citizen engagement. The proposed framework aims to overcome barriers to broadband adoption 4 Final Submission of Thesis, Dissertation or Research Report/Project, Conference or Exam Paper in municipalities, specifically Buffalo City Metropolitan Municipality (BCMM) to enable citizens’ access to e-government services.
- Full Text:
- Date Issued: 2020
An investigation of Raymond Mhlaba municipality indigent policy on water service delivery: a case study of free basic water policy (FBWP) in selected areas of Golf Course and Bhofolo.
- Authors: Ncube, Mary Silibaziso
- Date: 2019
- Subjects: Community development
- Language: English
- Type: Thesis , Masters , MCom (Development Studies)
- Identifier: http://hdl.handle.net/10353/16974 , vital:40799
- Description: The study was looking at the Free Basic Water policy (FBWP) in the Eastern Cape which was introduced in July 2001 in South Africa. FBWP was introduced to all provinces, however people living in rural areas, poor areas and villages are still suffering from lack of clean and safe drinking water. People lack adequate supplies of water and this creates conditions under which the diseases thrive. The researcher used mixed research methodology which comprises of qualitative (interview) and quantitative (questionnaire) approaches. The reason for the use of mixed methodology was to get adequate information both from the municipality (the provider of water) and the residents (the receivers of the services provided by the municipality) in order to assess how the unreliable water provision affect residents and the challenges being faced by the municipality in providing water. The findings of the study are that both people under Golf course and Bhofolo have little knowledge about FBW and most of the residents are unable to pay their water bills. Residents in the two research areas suffer from medical problems due to unreliable water provision. The study is therefore, of view that South Africa needs to prioritise improvement of access to water in rural areas, poor areas and villages. There is a need to educate people about FBW and on how to save water.
- Full Text:
- Date Issued: 2019
- Authors: Ncube, Mary Silibaziso
- Date: 2019
- Subjects: Community development
- Language: English
- Type: Thesis , Masters , MCom (Development Studies)
- Identifier: http://hdl.handle.net/10353/16974 , vital:40799
- Description: The study was looking at the Free Basic Water policy (FBWP) in the Eastern Cape which was introduced in July 2001 in South Africa. FBWP was introduced to all provinces, however people living in rural areas, poor areas and villages are still suffering from lack of clean and safe drinking water. People lack adequate supplies of water and this creates conditions under which the diseases thrive. The researcher used mixed research methodology which comprises of qualitative (interview) and quantitative (questionnaire) approaches. The reason for the use of mixed methodology was to get adequate information both from the municipality (the provider of water) and the residents (the receivers of the services provided by the municipality) in order to assess how the unreliable water provision affect residents and the challenges being faced by the municipality in providing water. The findings of the study are that both people under Golf course and Bhofolo have little knowledge about FBW and most of the residents are unable to pay their water bills. Residents in the two research areas suffer from medical problems due to unreliable water provision. The study is therefore, of view that South Africa needs to prioritise improvement of access to water in rural areas, poor areas and villages. There is a need to educate people about FBW and on how to save water.
- Full Text:
- Date Issued: 2019
The impact of government support on growth, survival and performance of cooperatives in selected areas of Eastern Cape province; South Africa
- Authors: Mqaba, Mzuyanda Victor
- Date: 2015
- Subjects: Cooperative societies -- South Africa -- Eastern Cape Producer cooperatives -- South Africa -- Eastern Cape Agriculture, Cooperative -- South Africa -- Eastern Cape Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Com (Business Management)
- Identifier: http://hdl.handle.net/10353/1612 , vital:27488
- Description: This study investigated the impact of government support on growth, survival and performance of agricultural cooperatives in selected areas of Eastern Cape Province of South Africa. The objectives of this empirical study were to examine (1) the impact of government support on growth of cooperatives, (2) assess the impact of government support on the performance of cooperatives, (3) reviewing the impact of government support on survival of cooperatives. A total sample of 157 agricultural cooperatives which consisted of poultry, maize, goat, nursery, sheep and vegetable coops was used. Stratified random sampling technique was used and a self-administered questionnaire used to gather primary data. The primary data of the study was gathered from the cooperatives managers only as they were the targeted respondents. Gathered data went through factor analysis, anova test and correlation analysis for the statistical analysis purposefully to arrive in study findings and conclusion. The findings of the study drawn from the 66% response rate concluded that government support has a statistical significant impact on growth of cooperatives. The study also indicated that government support has a significant impact on the survival of cooperatives. It is also reported that the performance of cooperatives is significantly impacted positively by government support. The findings of the study also indicated that agricultural cooperatives are not satisfied with the present government support.
- Full Text:
- Date Issued: 2015
- Authors: Mqaba, Mzuyanda Victor
- Date: 2015
- Subjects: Cooperative societies -- South Africa -- Eastern Cape Producer cooperatives -- South Africa -- Eastern Cape Agriculture, Cooperative -- South Africa -- Eastern Cape Sustainable development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , M Com (Business Management)
- Identifier: http://hdl.handle.net/10353/1612 , vital:27488
- Description: This study investigated the impact of government support on growth, survival and performance of agricultural cooperatives in selected areas of Eastern Cape Province of South Africa. The objectives of this empirical study were to examine (1) the impact of government support on growth of cooperatives, (2) assess the impact of government support on the performance of cooperatives, (3) reviewing the impact of government support on survival of cooperatives. A total sample of 157 agricultural cooperatives which consisted of poultry, maize, goat, nursery, sheep and vegetable coops was used. Stratified random sampling technique was used and a self-administered questionnaire used to gather primary data. The primary data of the study was gathered from the cooperatives managers only as they were the targeted respondents. Gathered data went through factor analysis, anova test and correlation analysis for the statistical analysis purposefully to arrive in study findings and conclusion. The findings of the study drawn from the 66% response rate concluded that government support has a statistical significant impact on growth of cooperatives. The study also indicated that government support has a significant impact on the survival of cooperatives. It is also reported that the performance of cooperatives is significantly impacted positively by government support. The findings of the study also indicated that agricultural cooperatives are not satisfied with the present government support.
- Full Text:
- Date Issued: 2015
An investigation into the IGR practices in local government planning in the Eastern Cape: A case study of Amathole District Municipality
- Authors: Omoruyi, Uchenna Diamond
- Date: 2016
- Subjects: Intergovernmental cooperation -- South Africa -- Eastern Cape Political participation -- South Africa -- Eastern Cape City planning -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/7720 , vital:30712
- Description: The governance system in post-apartheid South Africa brought about the working together of the three spheres of government, namely, the National, Provincial and Local spheres in a principle of intergovernmental relations underpinned by a system of cooperative government. Cooperative governance is about intergovernmental integration and coordination which sees the three spheres of government working together and functioning in harmony to provide public services and meet the needs of communities effectively and comes together in the integrated development plan (IDP), the key strategic planning instrument at local government level. In developing the IDP’s, the Municipal systems Act requires cooperation between the different spheres of government with the IDP providing the basis for the alignment of policy, planning and budgeting processes across all spheres. The IDP is, therefore, very important to IGR as it is meant to coordinate the programs, plans and projects of national and provincial departments that are to be implemented at local government level. This research, therefore, investigates the IGR practices in local government planning in the Eastern Cape, focusing on the Amathole District Municipality. A qualitative research method was utilized in this study and data was acquired through secondary sources to achieve the aims and objectives of this study. Data that was gathered was analyzed using an analytical framework. The study revealed that although the Amathole District Municipality has IGR structures to coordinate the IDP development process and the involvement of these structures have brought some positive changes to the IDP process; however, there are challenges that are still crippling the process, thereby, leaving much to be desired. Consequently, recommendations based on the findings were offered.
- Full Text:
- Date Issued: 2016
- Authors: Omoruyi, Uchenna Diamond
- Date: 2016
- Subjects: Intergovernmental cooperation -- South Africa -- Eastern Cape Political participation -- South Africa -- Eastern Cape City planning -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/7720 , vital:30712
- Description: The governance system in post-apartheid South Africa brought about the working together of the three spheres of government, namely, the National, Provincial and Local spheres in a principle of intergovernmental relations underpinned by a system of cooperative government. Cooperative governance is about intergovernmental integration and coordination which sees the three spheres of government working together and functioning in harmony to provide public services and meet the needs of communities effectively and comes together in the integrated development plan (IDP), the key strategic planning instrument at local government level. In developing the IDP’s, the Municipal systems Act requires cooperation between the different spheres of government with the IDP providing the basis for the alignment of policy, planning and budgeting processes across all spheres. The IDP is, therefore, very important to IGR as it is meant to coordinate the programs, plans and projects of national and provincial departments that are to be implemented at local government level. This research, therefore, investigates the IGR practices in local government planning in the Eastern Cape, focusing on the Amathole District Municipality. A qualitative research method was utilized in this study and data was acquired through secondary sources to achieve the aims and objectives of this study. Data that was gathered was analyzed using an analytical framework. The study revealed that although the Amathole District Municipality has IGR structures to coordinate the IDP development process and the involvement of these structures have brought some positive changes to the IDP process; however, there are challenges that are still crippling the process, thereby, leaving much to be desired. Consequently, recommendations based on the findings were offered.
- Full Text:
- Date Issued: 2016
An examination of the challenges in intergrated development planning and budget alignment at Amathole District Municipality, (Eastern Cape)
- Authors: Links, Ralph Ronald
- Date: 2015
- Subjects: Municipal services -- South Africa -- Eastern Cape Local budgets -- Political aspects -- South Africa -- Eastern Cape Political participation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/3176 , vital:28329
- Description: The traditional mandate of local government is to deliver sustainable services to communities. The evolution of local government has since put more emphasis on evidence based planning in the form of IDP and sound financial management. The relationship between the IDP and Budget is that, a) the IDP contains community needs, objectives and strategies on how these will be responded or dealt with by the municipality, and b) the budget is the financial plan to execute strategies that need to be employed. The purpose of the study was to examine challenges in integrated development plan and the budget alignment of Amathole District Municipality. The study moved from the premise that municipalities are different and ADM has been in the fore front in terms of producing IDP and Budget. The study therefore is based on the assumption that the Amathole District Municipality has challenges in the IDP and Budget alignment. The study proposed to give a background of the scholarly literature of the IDP and Budget of local government. The empirical survey and research methodology used in the study is described and explained in-depths and followed by data collection in the form of the questionnaire. The research findings of the empirical survey are then analysed and reported in statistical form.
- Full Text:
- Date Issued: 2015
- Authors: Links, Ralph Ronald
- Date: 2015
- Subjects: Municipal services -- South Africa -- Eastern Cape Local budgets -- Political aspects -- South Africa -- Eastern Cape Political participation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MPA
- Identifier: http://hdl.handle.net/10353/3176 , vital:28329
- Description: The traditional mandate of local government is to deliver sustainable services to communities. The evolution of local government has since put more emphasis on evidence based planning in the form of IDP and sound financial management. The relationship between the IDP and Budget is that, a) the IDP contains community needs, objectives and strategies on how these will be responded or dealt with by the municipality, and b) the budget is the financial plan to execute strategies that need to be employed. The purpose of the study was to examine challenges in integrated development plan and the budget alignment of Amathole District Municipality. The study moved from the premise that municipalities are different and ADM has been in the fore front in terms of producing IDP and Budget. The study therefore is based on the assumption that the Amathole District Municipality has challenges in the IDP and Budget alignment. The study proposed to give a background of the scholarly literature of the IDP and Budget of local government. The empirical survey and research methodology used in the study is described and explained in-depths and followed by data collection in the form of the questionnaire. The research findings of the empirical survey are then analysed and reported in statistical form.
- Full Text:
- Date Issued: 2015