Exploring user-driven telephony services in an information and communication technology for development context
- Authors: Kunjuzwa, Dumani Tau
- Date: 2011
- Subjects: Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11383 , http://hdl.handle.net/10353/546 , Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: There is a great difference that exists between people who have access to Information and Communication Technologies (ICTs) and those who do not. As a developing nation, South Africa is badly affected by the so-called Digital Divide. Information and Communication Technology for Development (ICTD) interventions are rapidly increasing in marginalized and rural communities in striving to bridge this digital divide. This research project is undertaken within the context of the Siyakhula Living Lab (SLL) which is an ICTD intervention at Dwesa rural community. This research investigates how audio-based services can be applied locally for communication and information sharing. This research aims to develop a user-driven telephony framework which will enable users to construct customized audio-based services. This aims to empower the Dwesa community for skill development and supports the user-driven innovation. The Internet and Telephones are the most popular technologies that are widely used in our daily life for purposes of communication and information access. Voice over Internet Protocol (VoIP) integrates these two separate technologies (Internet and Telephones) to produce real-time multimedia communication services such as Interactive Voice Response (IVR) systems. In addition, the ability of VoIP presenting information through voice plays a crucial role, more especially to those who do not have web visual access or those who are computer illiterate.
- Full Text:
- Date Issued: 2011
- Authors: Kunjuzwa, Dumani Tau
- Date: 2011
- Subjects: Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11383 , http://hdl.handle.net/10353/546 , Digital divide -- South Africa -- Eastern Cape , Information technology -- Social aspects -- South Africa -- Eastern Cape , Information technology -- Government policy -- South Africa -- Eastern Cape , Information society -- South Africa -- Eastern Cape , Telecommunication -- Social aspects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: There is a great difference that exists between people who have access to Information and Communication Technologies (ICTs) and those who do not. As a developing nation, South Africa is badly affected by the so-called Digital Divide. Information and Communication Technology for Development (ICTD) interventions are rapidly increasing in marginalized and rural communities in striving to bridge this digital divide. This research project is undertaken within the context of the Siyakhula Living Lab (SLL) which is an ICTD intervention at Dwesa rural community. This research investigates how audio-based services can be applied locally for communication and information sharing. This research aims to develop a user-driven telephony framework which will enable users to construct customized audio-based services. This aims to empower the Dwesa community for skill development and supports the user-driven innovation. The Internet and Telephones are the most popular technologies that are widely used in our daily life for purposes of communication and information access. Voice over Internet Protocol (VoIP) integrates these two separate technologies (Internet and Telephones) to produce real-time multimedia communication services such as Interactive Voice Response (IVR) systems. In addition, the ability of VoIP presenting information through voice plays a crucial role, more especially to those who do not have web visual access or those who are computer illiterate.
- Full Text:
- Date Issued: 2011
Implementation of a facebook crawler for opinion monitoring and trend analysis purposes: a case study of government service delivery in Dwesa
- Mfenyana, Sinesihle Ignetious
- Authors: Mfenyana, Sinesihle Ignetious
- Date: 2014
- Subjects: Online social networks -- South Africa -- Eastern Cape , Social media -- South Africa -- Eastern Cape , Internet -- South Africa -- Eastern Cape , Web-based user interfaces -- South Africa -- Eastern Cape , User interfaces (Computer systems) -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11394 , http://hdl.handle.net/10353/d1016067 , Online social networks -- South Africa -- Eastern Cape , Social media -- South Africa -- Eastern Cape , Internet -- South Africa -- Eastern Cape , Web-based user interfaces -- South Africa -- Eastern Cape , User interfaces (Computer systems) -- South Africa -- Eastern Cape
- Description: The Internet has shifted from the Web 1.0 era to the Web 2.0 era. In the contemporary era of web 2.0, the Internet is being used to build and reflect social relationships among people who share similar interests and activities. This is done through services such as Social Networking Sites (Facebook, Twitter etc.) and the web blogs. Currently, there is a very high usage of Social Networking Sites (SNSs) and blogs where people share their views, opinions, and thoughts. This leads to the production of a lot of data by people who post such content on SNSs. As a result, SNSs and blogs become the ideal platforms for opinion monitoring and the trend analysis. These SNSs and Blogs could be used by service providers for tracking what the public thinks or requires. The reason being, having such knowledge can help in decision making and future planning. If service providers can keep track of such views, opinions or thoughts with regard to the services they provide, they can better their understanding about the public or clients’ needs and improve the provision of relevant services. This research project presents a system prototype for performing opinion monitoring and trend analysis on Facebook. The proposed system crawl Facebook, indexes the data and provides user interface (UI) where end users can search and see the trending of a topics of their choice. The system prototype could also be used to check the trending topics without having to search. The main objective of this research project was to develop a framework that will contribute in improving the way government officials, companies or any service providers and normal citizens communicate regarding services they provide. This research project is premised on the conceptualization that if the government officials, companies or any service providers can keep track of the citizen’s opinions, views and thoughts with regards to services they provide it can help improve the delivery of such services. This research and the implementation of the trend analysis tool is undertaken in the context of the Siyakhula Living Lab (SLL), an Information and Communication Technologies for Development (ICTD) intervention for Dwesa marginalized community.
- Full Text:
- Date Issued: 2014
- Authors: Mfenyana, Sinesihle Ignetious
- Date: 2014
- Subjects: Online social networks -- South Africa -- Eastern Cape , Social media -- South Africa -- Eastern Cape , Internet -- South Africa -- Eastern Cape , Web-based user interfaces -- South Africa -- Eastern Cape , User interfaces (Computer systems) -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11394 , http://hdl.handle.net/10353/d1016067 , Online social networks -- South Africa -- Eastern Cape , Social media -- South Africa -- Eastern Cape , Internet -- South Africa -- Eastern Cape , Web-based user interfaces -- South Africa -- Eastern Cape , User interfaces (Computer systems) -- South Africa -- Eastern Cape
- Description: The Internet has shifted from the Web 1.0 era to the Web 2.0 era. In the contemporary era of web 2.0, the Internet is being used to build and reflect social relationships among people who share similar interests and activities. This is done through services such as Social Networking Sites (Facebook, Twitter etc.) and the web blogs. Currently, there is a very high usage of Social Networking Sites (SNSs) and blogs where people share their views, opinions, and thoughts. This leads to the production of a lot of data by people who post such content on SNSs. As a result, SNSs and blogs become the ideal platforms for opinion monitoring and the trend analysis. These SNSs and Blogs could be used by service providers for tracking what the public thinks or requires. The reason being, having such knowledge can help in decision making and future planning. If service providers can keep track of such views, opinions or thoughts with regard to the services they provide, they can better their understanding about the public or clients’ needs and improve the provision of relevant services. This research project presents a system prototype for performing opinion monitoring and trend analysis on Facebook. The proposed system crawl Facebook, indexes the data and provides user interface (UI) where end users can search and see the trending of a topics of their choice. The system prototype could also be used to check the trending topics without having to search. The main objective of this research project was to develop a framework that will contribute in improving the way government officials, companies or any service providers and normal citizens communicate regarding services they provide. This research project is premised on the conceptualization that if the government officials, companies or any service providers can keep track of the citizen’s opinions, views and thoughts with regards to services they provide it can help improve the delivery of such services. This research and the implementation of the trend analysis tool is undertaken in the context of the Siyakhula Living Lab (SLL), an Information and Communication Technologies for Development (ICTD) intervention for Dwesa marginalized community.
- Full Text:
- Date Issued: 2014
Development of high performance computing cluster for evaluation of sequence alignment algorithms
- Authors: Ngxande, Mkhuseli
- Date: 2015
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11399 , http://hdl.handle.net/10353/d1020163
- Description: As the biological databases are increasing rapidly, there is a challenge for both Biologists and Computer Scientists to develop algorithms and databases to manage the increasing data. There are many algorithms developed to align the sequences stored in biological databases - some take time to process the data while others are inefficient to produce reasonable results. As more data is generated, and time consuming algorithms are developed to handle them, there is a need for specialized computers to handle the computations. Researchers are typically limited by the computational power of their computers. High Performance Computing (HPC) field addresses this challenge and can be used in a cost-effective manner where there is no need for expensive equipment, instead old computers can be used together to form a powerful system. This is the premise of this research, wherein the setup of a low-cost Beowulf cluster is explored, with the subsequent evaluation of its performance for processing sequent alignment algorithms. A mixed method methodology is used in this dissertation, which consists of literature study, theoretical and practise based system. This mixed method methodology also have a proof and concept where the Beowulf cluster is designed and implemented to perform the sequence alignment algorithms and also the performance test. This dissertation firstly gives an overview of sequence alignment algorithms that are already developed and also highlights their timeline. A presentation of the design and implementation of the Beowulf Cluster is highlighted and this is followed by the experiments on the baseline performance of the cluster. A detailed timeline of the sequence alignment algorithms is given and also the comparison between ClustalW-MPI and T-Coffee (Tree-based Consistency Objective Function For alignment Evaluation) algorithm is presented as part of the findings in the research study. The efficiency of the cluster was observed to be 19.8%, this percentage is unexpected because the predicted efficiency is 83.3%, which is found in the theoretical cluster calculator. The theoretical performance of the cluster showed a high performance as compared with the experimental performance, this is attributable to the slow network, which was 100Mbps, low processor speed of 2.50 GHz, and low memory of 2 Gigabytes.
- Full Text:
- Date Issued: 2015
- Authors: Ngxande, Mkhuseli
- Date: 2015
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11399 , http://hdl.handle.net/10353/d1020163
- Description: As the biological databases are increasing rapidly, there is a challenge for both Biologists and Computer Scientists to develop algorithms and databases to manage the increasing data. There are many algorithms developed to align the sequences stored in biological databases - some take time to process the data while others are inefficient to produce reasonable results. As more data is generated, and time consuming algorithms are developed to handle them, there is a need for specialized computers to handle the computations. Researchers are typically limited by the computational power of their computers. High Performance Computing (HPC) field addresses this challenge and can be used in a cost-effective manner where there is no need for expensive equipment, instead old computers can be used together to form a powerful system. This is the premise of this research, wherein the setup of a low-cost Beowulf cluster is explored, with the subsequent evaluation of its performance for processing sequent alignment algorithms. A mixed method methodology is used in this dissertation, which consists of literature study, theoretical and practise based system. This mixed method methodology also have a proof and concept where the Beowulf cluster is designed and implemented to perform the sequence alignment algorithms and also the performance test. This dissertation firstly gives an overview of sequence alignment algorithms that are already developed and also highlights their timeline. A presentation of the design and implementation of the Beowulf Cluster is highlighted and this is followed by the experiments on the baseline performance of the cluster. A detailed timeline of the sequence alignment algorithms is given and also the comparison between ClustalW-MPI and T-Coffee (Tree-based Consistency Objective Function For alignment Evaluation) algorithm is presented as part of the findings in the research study. The efficiency of the cluster was observed to be 19.8%, this percentage is unexpected because the predicted efficiency is 83.3%, which is found in the theoretical cluster calculator. The theoretical performance of the cluster showed a high performance as compared with the experimental performance, this is attributable to the slow network, which was 100Mbps, low processor speed of 2.50 GHz, and low memory of 2 Gigabytes.
- Full Text:
- Date Issued: 2015
Development of a web-based interface for a wireless sensor network monitoring system
- Authors: Gumbo, Sibukele
- Date: 2007
- Subjects: Wireless LAN , Sensor networks , Wireless communication systems , Web sites -- Design , User interfaces (Computer systems)
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11372 , http://hdl.handle.net/10353/68 , Wireless LAN , Sensor networks , Wireless communication systems , Web sites -- Design , User interfaces (Computer systems)
- Description: In the recent past, wireless sensor technology has undergone advancements in its autonomous data collecting aspects, and has become an area worth investigating in relation to structural monitoring applications. The system described in this thesis aims at acquiring, storing and displaying overhead transmission line related data collected from a wireless sensor network. Open source tools were used in its development and implementation. The inherent linearly aligned topology of transmission line monitoring devices is not without shortcomings; hence analysis of linear node placement, hardware and software components was carried out to determine the feasibility of the system. Their limited data processing capabilities has motivated the development of a post processing wireless sensor application in order to present any collected structural data in an understandable format.
- Full Text:
- Date Issued: 2007
- Authors: Gumbo, Sibukele
- Date: 2007
- Subjects: Wireless LAN , Sensor networks , Wireless communication systems , Web sites -- Design , User interfaces (Computer systems)
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11372 , http://hdl.handle.net/10353/68 , Wireless LAN , Sensor networks , Wireless communication systems , Web sites -- Design , User interfaces (Computer systems)
- Description: In the recent past, wireless sensor technology has undergone advancements in its autonomous data collecting aspects, and has become an area worth investigating in relation to structural monitoring applications. The system described in this thesis aims at acquiring, storing and displaying overhead transmission line related data collected from a wireless sensor network. Open source tools were used in its development and implementation. The inherent linearly aligned topology of transmission line monitoring devices is not without shortcomings; hence analysis of linear node placement, hardware and software components was carried out to determine the feasibility of the system. Their limited data processing capabilities has motivated the development of a post processing wireless sensor application in order to present any collected structural data in an understandable format.
- Full Text:
- Date Issued: 2007
Implementing a robust, cost effective, e-commerce platform for a disadvantaged community of the Eastern Cape, South Africa
- Authors: Njeje, Sicelo Given
- Date: 2008
- Subjects: Computer network architectures -- South Africa -- Design and construction , Rural development -- South Africa -- Eastern Cape , Internet marketing , Business enterprises -- Computer networks , Electronic commerce
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11373 , http://hdl.handle.net/10353/75 , Computer network architectures -- South Africa -- Design and construction , Rural development -- South Africa -- Eastern Cape , Internet marketing , Business enterprises -- Computer networks , Electronic commerce
- Description: The development of electronic commerce (e-commerce) is the most visible business use of the World Wide Web. The primary goal of an e-commerce site is to sell goods and services online. This project deals with developing an e-commerce platform for marginalized communities of the Eastern Cape region, South Africa. An online “shopping mall” to support the marketing of art and crafts from disadvantaged communities is presented, with Linux-Apache-MySQL-PHP (LAMP) as the development environment. Free and Open Source Software has been chosen to develop the virtual shopping mall system because the use of Open Source allows easy localization and extensions to the system developed and long term sustainability, as the source code is available. Also, it might start a “virtuous” circle, whereby young members of the communities hosting art and craft makers become involved in maintenance, and then production, of software systems. One important design constraint from the e-commerce platform presented in this thesis is the possibility for the art and craft makers to manage their shops directly, from the initial loading of their wares to the day-to-day maintenance, such as changes of price or items. The user requirement elicitation and initial field testing were conducted in Dwesa, an area on the wild coast, South Africa. The system currently comprising two shops is live at the time of writing this thesis at www.dwesa.com.
- Full Text:
- Date Issued: 2008
- Authors: Njeje, Sicelo Given
- Date: 2008
- Subjects: Computer network architectures -- South Africa -- Design and construction , Rural development -- South Africa -- Eastern Cape , Internet marketing , Business enterprises -- Computer networks , Electronic commerce
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11373 , http://hdl.handle.net/10353/75 , Computer network architectures -- South Africa -- Design and construction , Rural development -- South Africa -- Eastern Cape , Internet marketing , Business enterprises -- Computer networks , Electronic commerce
- Description: The development of electronic commerce (e-commerce) is the most visible business use of the World Wide Web. The primary goal of an e-commerce site is to sell goods and services online. This project deals with developing an e-commerce platform for marginalized communities of the Eastern Cape region, South Africa. An online “shopping mall” to support the marketing of art and crafts from disadvantaged communities is presented, with Linux-Apache-MySQL-PHP (LAMP) as the development environment. Free and Open Source Software has been chosen to develop the virtual shopping mall system because the use of Open Source allows easy localization and extensions to the system developed and long term sustainability, as the source code is available. Also, it might start a “virtuous” circle, whereby young members of the communities hosting art and craft makers become involved in maintenance, and then production, of software systems. One important design constraint from the e-commerce platform presented in this thesis is the possibility for the art and craft makers to manage their shops directly, from the initial loading of their wares to the day-to-day maintenance, such as changes of price or items. The user requirement elicitation and initial field testing were conducted in Dwesa, an area on the wild coast, South Africa. The system currently comprising two shops is live at the time of writing this thesis at www.dwesa.com.
- Full Text:
- Date Issued: 2008
Investigating wireless network deployment configurations for marginalized areas
- Authors: Ndlovu, Nkanyiso
- Date: 2011
- Subjects: Wireless LAN -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , IEEE 802.16 (Standard) , Telecommunication wiring -- South Africa -- Eastern Cape , Internet -- South Africa -- Eastern Cape , Globalization -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11385 , http://hdl.handle.net/10353/463 , Wireless LAN -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , IEEE 802.16 (Standard) , Telecommunication wiring -- South Africa -- Eastern Cape , Internet -- South Africa -- Eastern Cape , Globalization -- South Africa -- Eastern Cape
- Description: In recent years, immense effort has been channelled towards the Information and Technological development of rural areas. To support this development, telecommunication networks have been deployed. The availability of these telecommunication networks is expected to improve the way people share ideas and communicate locally and globally, reducing limiting factors like distance through the use of the Internet. The major problem for these networks is that very few of them have managed to stay in operation over long periods of time. One of the major causes of this failure is the lack of proper monitoring and management as, in some cases, administrators are located far away from the network site. Other factors that contribute to the frequent failure of these networks are lack of proper infrastructure, lack of a constant power supply and other environmental issues. A telecommunication network was deployed for the people of Dwesa by the Siyakhula Living Lab project. During this research project, frequent visits were made to the site and network users were informally interviewed in order to gain insight into the network challenges. Based on the challenges, different network monitoring systems and other solutions were deployed on the network. This thesis analyses the problems encountered and presents possible and affordable solutions that were implemented on the network. This was done to improve the network‟s reliability, availability and manageability whilst exploring possible and practical ways in which the connectivity of the deployed telecommunication network can be maintained. As part of these solutions, a GPRS redundant link, Nagios and Cacti monitoring systems as well as Simple backup systems were deployed. v Acronyms AC Access Concentrators AMANDA Automatic Marylyn Network Disk Archiver CDMA Code Divison Multiple Access CGI Common Gateway Interface.
- Full Text:
- Date Issued: 2011
- Authors: Ndlovu, Nkanyiso
- Date: 2011
- Subjects: Wireless LAN -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , IEEE 802.16 (Standard) , Telecommunication wiring -- South Africa -- Eastern Cape , Internet -- South Africa -- Eastern Cape , Globalization -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11385 , http://hdl.handle.net/10353/463 , Wireless LAN -- South Africa -- Eastern Cape , Information networks -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , IEEE 802.16 (Standard) , Telecommunication wiring -- South Africa -- Eastern Cape , Internet -- South Africa -- Eastern Cape , Globalization -- South Africa -- Eastern Cape
- Description: In recent years, immense effort has been channelled towards the Information and Technological development of rural areas. To support this development, telecommunication networks have been deployed. The availability of these telecommunication networks is expected to improve the way people share ideas and communicate locally and globally, reducing limiting factors like distance through the use of the Internet. The major problem for these networks is that very few of them have managed to stay in operation over long periods of time. One of the major causes of this failure is the lack of proper monitoring and management as, in some cases, administrators are located far away from the network site. Other factors that contribute to the frequent failure of these networks are lack of proper infrastructure, lack of a constant power supply and other environmental issues. A telecommunication network was deployed for the people of Dwesa by the Siyakhula Living Lab project. During this research project, frequent visits were made to the site and network users were informally interviewed in order to gain insight into the network challenges. Based on the challenges, different network monitoring systems and other solutions were deployed on the network. This thesis analyses the problems encountered and presents possible and affordable solutions that were implemented on the network. This was done to improve the network‟s reliability, availability and manageability whilst exploring possible and practical ways in which the connectivity of the deployed telecommunication network can be maintained. As part of these solutions, a GPRS redundant link, Nagios and Cacti monitoring systems as well as Simple backup systems were deployed. v Acronyms AC Access Concentrators AMANDA Automatic Marylyn Network Disk Archiver CDMA Code Divison Multiple Access CGI Common Gateway Interface.
- Full Text:
- Date Issued: 2011
Implementation of a rewards based negotiation module for an e commerce platform
- Authors: Jere, Nobert Rangarirai
- Date: 2009
- Subjects: Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11378 , http://hdl.handle.net/10353/267 , Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Description: Information and Communication Technologies (ICTs) have been widely deployed in developmental programs and this has lead to the creation of a new field – ICT for Development (ICT4D). Within the context of ICT4D, various e-services are being developed, including e-Commerce, e-Government, e-Health and e-Judiciary. ICT4D projects allow Small, Medium and Micro Enterprises (SMMEs) in rural areas to increase sales and gain a market share in the global market. However, many of these ICT4D projects do not succeed, because they fail to bring enough financial value to SMMEs due to the form they currently have. An obvious example is e-Commerce, which should be a source of revenue for business organizations, but most often is not. This thesis presents the design and implementation of a rewarding and negotiation application for a shopping portal to improve the marketing of products for rural entrepreneurs. The shopping portal has been set up for the Dwesa community, a marginalized area in the Eastern Cape province of South Africa. The proposed system, called the Dwesa Rewarding Program (DRP) enables customers buying online to get points for some of the activities carried out on the shopping portal. It also allows customers to negotiate and make offers whilst purchasing and get rewarded for buying online. The novelty of the system is in its flexibility and adaptability. One achievement of this system is the establishment of negotiation rules which allows fairness in rewarding customers. This should in turn lead to increased sales on the e-Commerce platform in marginalized areas and subsequently increased effectiveness of ICT4D for socio-economic development
- Full Text:
- Date Issued: 2009
- Authors: Jere, Nobert Rangarirai
- Date: 2009
- Subjects: Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11378 , http://hdl.handle.net/10353/267 , Computer network architecture -- South Africa -- Design and construction , Internet in public administration -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Business enterprises -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape
- Description: Information and Communication Technologies (ICTs) have been widely deployed in developmental programs and this has lead to the creation of a new field – ICT for Development (ICT4D). Within the context of ICT4D, various e-services are being developed, including e-Commerce, e-Government, e-Health and e-Judiciary. ICT4D projects allow Small, Medium and Micro Enterprises (SMMEs) in rural areas to increase sales and gain a market share in the global market. However, many of these ICT4D projects do not succeed, because they fail to bring enough financial value to SMMEs due to the form they currently have. An obvious example is e-Commerce, which should be a source of revenue for business organizations, but most often is not. This thesis presents the design and implementation of a rewarding and negotiation application for a shopping portal to improve the marketing of products for rural entrepreneurs. The shopping portal has been set up for the Dwesa community, a marginalized area in the Eastern Cape province of South Africa. The proposed system, called the Dwesa Rewarding Program (DRP) enables customers buying online to get points for some of the activities carried out on the shopping portal. It also allows customers to negotiate and make offers whilst purchasing and get rewarded for buying online. The novelty of the system is in its flexibility and adaptability. One achievement of this system is the establishment of negotiation rules which allows fairness in rewarding customers. This should in turn lead to increased sales on the e-Commerce platform in marginalized areas and subsequently increased effectiveness of ICT4D for socio-economic development
- Full Text:
- Date Issued: 2009
The classification performance of Bayesian Networks Classifiers: a case study of detecting Denial of Service (DoS) attacks in cloud computing environments
- Authors: Moyo, Lindani
- Date: 2015
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11405 , http://hdl.handle.net/10353/d1021327
- Description: In this research we propose a Bayesian networks approach as a promissory classification technique for detecting malicious traffic due to Denial of Service (DoS) attacks. Bayesian networks have been applied in numerous fields fraught with uncertainty and they have been proved to be successful. They have excelled tremendously in classification tasks i.e. text analysis, medical diagnoses and environmental modeling and management. The detection of DoS attacks has received tremendous attention in the field of network security. DoS attacks have proved to be detrimental and are the bane of cloud computing environments. Large business enterprises have been/or are still unwilling to outsource their businesses to the cloud due to the intrusive tendencies that the cloud platforms are prone too. To make use of Bayesian networks it is imperative to understand the ―ecosystem‖ of factors that are external to modeling the Bayesian algorithm itself. Understanding these factors have proven to result in comparable improvement in classification performance beyond the augmentation of the existing algorithms. Literature provides discussions pertaining to the factors that impact the classification capability, however it was noticed that the effects of the factors are not universal, they tend to be unique for each domain problem. This study investigates the effects of modeling parameters on the classification performance of Bayesian network classifiers in detecting DoS attacks in cloud platforms. We analyzed how structural complexity, training sample size, the choice of discretization method and lastly the score function both individually and collectively impact the performance of classifying between normal and DoS attacks on the cloud. To study the aforementioned factors, we conducted a series of experiments in detecting live DoS attacks launched against a deployed cloud and thereafter examined the classification performance in terms of accuracy of different classes of Bayesian networks. NSL-KDD dataset was used as our training set. We used ownCloud software to deploy our cloud platform. To launch DoS attacks, we used hping3 hacker friendly utility. A live packet capture was used as our test set. WEKA version 3.7.12 was used for our experiments. Our results show that the progression in model complexity improves the classification performance. This is attributed to the increase in the number of attribute correlations. Also the size of the training sample size proved to improve classification ability. Our findings noted that the choice of discretization algorithm does matter in the quest for optimal classification performance. Furthermore, our results indicate that the choice of scoring function does not affect the classification performance of Bayesian networks. Conclusions drawn from this research are prescriptive particularly for a novice machine learning researcher with valuable recommendations that ensure optimal classification performance of Bayesian networks classifiers.
- Full Text:
- Date Issued: 2015
- Authors: Moyo, Lindani
- Date: 2015
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11405 , http://hdl.handle.net/10353/d1021327
- Description: In this research we propose a Bayesian networks approach as a promissory classification technique for detecting malicious traffic due to Denial of Service (DoS) attacks. Bayesian networks have been applied in numerous fields fraught with uncertainty and they have been proved to be successful. They have excelled tremendously in classification tasks i.e. text analysis, medical diagnoses and environmental modeling and management. The detection of DoS attacks has received tremendous attention in the field of network security. DoS attacks have proved to be detrimental and are the bane of cloud computing environments. Large business enterprises have been/or are still unwilling to outsource their businesses to the cloud due to the intrusive tendencies that the cloud platforms are prone too. To make use of Bayesian networks it is imperative to understand the ―ecosystem‖ of factors that are external to modeling the Bayesian algorithm itself. Understanding these factors have proven to result in comparable improvement in classification performance beyond the augmentation of the existing algorithms. Literature provides discussions pertaining to the factors that impact the classification capability, however it was noticed that the effects of the factors are not universal, they tend to be unique for each domain problem. This study investigates the effects of modeling parameters on the classification performance of Bayesian network classifiers in detecting DoS attacks in cloud platforms. We analyzed how structural complexity, training sample size, the choice of discretization method and lastly the score function both individually and collectively impact the performance of classifying between normal and DoS attacks on the cloud. To study the aforementioned factors, we conducted a series of experiments in detecting live DoS attacks launched against a deployed cloud and thereafter examined the classification performance in terms of accuracy of different classes of Bayesian networks. NSL-KDD dataset was used as our training set. We used ownCloud software to deploy our cloud platform. To launch DoS attacks, we used hping3 hacker friendly utility. A live packet capture was used as our test set. WEKA version 3.7.12 was used for our experiments. Our results show that the progression in model complexity improves the classification performance. This is attributed to the increase in the number of attribute correlations. Also the size of the training sample size proved to improve classification ability. Our findings noted that the choice of discretization algorithm does matter in the quest for optimal classification performance. Furthermore, our results indicate that the choice of scoring function does not affect the classification performance of Bayesian networks. Conclusions drawn from this research are prescriptive particularly for a novice machine learning researcher with valuable recommendations that ensure optimal classification performance of Bayesian networks classifiers.
- Full Text:
- Date Issued: 2015
Investigation and development of an e judiciary service for a citizen oriented judiciary system for rural communities
- Authors: Scott, Mfundo Shakes
- Date: 2010
- Subjects: Digital divide -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , User interfaces (Computer systems)
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11390 , http://hdl.handle.net/10353/275 , Digital divide -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , User interfaces (Computer systems)
- Description: One of the factors that contribute towards slow rural development is the presence of the digital divide. An area where the digital divide is still prevalent is the administration of justice within traditional contexts. One of the areas affected by this problem is the Dwesa rural community, situated on the Wild Coast of the former homeland of Transkei, in the Eastern Cape Province of South Africa. To address this problem for the Dwesa community, a research project on developing and implementing an e-Judiciary service was undertaken. The primary objective of this project was to develop a web application to support traditional justice administration in the Dwesa community. Due to the lack of a proper legal environment in this community, the e-Judiciary service acts as a portal for safe-keeping of judicial information. Such a system also serves as a platform for the administration of minor offences that are solved by the traditional courts. Furthermore, it provides a better working environment for traditional judicial leaders and eliminates the difficulty of accessing legal information by the rest of the community. Through the availability and use of the service, community members are provided with understanding and knowledge about judiciary operations and services in their community.
- Full Text:
- Date Issued: 2010
- Authors: Scott, Mfundo Shakes
- Date: 2010
- Subjects: Digital divide -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , User interfaces (Computer systems)
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11390 , http://hdl.handle.net/10353/275 , Digital divide -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Community development -- South Africa -- Eastern Cape , User interfaces (Computer systems)
- Description: One of the factors that contribute towards slow rural development is the presence of the digital divide. An area where the digital divide is still prevalent is the administration of justice within traditional contexts. One of the areas affected by this problem is the Dwesa rural community, situated on the Wild Coast of the former homeland of Transkei, in the Eastern Cape Province of South Africa. To address this problem for the Dwesa community, a research project on developing and implementing an e-Judiciary service was undertaken. The primary objective of this project was to develop a web application to support traditional justice administration in the Dwesa community. Due to the lack of a proper legal environment in this community, the e-Judiciary service acts as a portal for safe-keeping of judicial information. Such a system also serves as a platform for the administration of minor offences that are solved by the traditional courts. Furthermore, it provides a better working environment for traditional judicial leaders and eliminates the difficulty of accessing legal information by the rest of the community. Through the availability and use of the service, community members are provided with understanding and knowledge about judiciary operations and services in their community.
- Full Text:
- Date Issued: 2010
Implementing an integrated e-government functionality for a marginalized community in the Eastern Cape South Africa
- Authors: Jakachira, Bobby Tichaona
- Date: 2009
- Subjects: Rural development projects -- South Africa -- Eastern Cape , Internet in public administration -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11377 , http://hdl.handle.net/10353/273 , Rural development projects -- South Africa -- Eastern Cape , Internet in public administration -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: Traditional methods of providing public services to disadvantaged rural communities in South Africa have, over the years, proven to be inefficient and in most such communities, simply non-existent. Although the South African government has taken initiatives to make these public services cheaply and conveniently available online at national level, access at local municipal level is still lacking. The goal of this study is to develop a cost-effective e-government system that will contribute to improved provision of public services to the Dwesa area, a rural community in the Eastern Cape province of South Africa, by the government. A prototype construction approach was used, to develop a cost-effective four-modular web application. Interviews were conducted in the field, resulting in four e-government system modules, based on open-source software, developed and integrated to form a single, dynamic web component that will act as a one-stop shop for Dwesa community members. These are the Dwesa Online Application Centre (DOAC) to apply for important government documents and grants, the Dwesa Online Reporting Centre (DORC) to report various grievances to the responsible agencies, the Dwesa Forum Corner (DFC), a digital community, and the management back-end module. The Dwesa e-government portal was developed using Linux-Apache-MySQL-PHP (LAMP) technology, a Zoop framework to model the individual components and a JQUERY JavaScript library to increase the responsiveness of the user interfaces. The most significant contributions of this thesis have been the development of a cost-effective, integrated e-government functionality, applicable to disadvantaged communities, and the greater understanding this has given of the tools and methodologies that can be used to deliver public services efficiently to citizens. The final evaluation of this e-government system gives significant evidence that the e-government portal provides a solid foundation that will allow e-government implementation to raise the provision of public services to a higher level.
- Full Text:
- Date Issued: 2009
- Authors: Jakachira, Bobby Tichaona
- Date: 2009
- Subjects: Rural development projects -- South Africa -- Eastern Cape , Internet in public administration -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11377 , http://hdl.handle.net/10353/273 , Rural development projects -- South Africa -- Eastern Cape , Internet in public administration -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape
- Description: Traditional methods of providing public services to disadvantaged rural communities in South Africa have, over the years, proven to be inefficient and in most such communities, simply non-existent. Although the South African government has taken initiatives to make these public services cheaply and conveniently available online at national level, access at local municipal level is still lacking. The goal of this study is to develop a cost-effective e-government system that will contribute to improved provision of public services to the Dwesa area, a rural community in the Eastern Cape province of South Africa, by the government. A prototype construction approach was used, to develop a cost-effective four-modular web application. Interviews were conducted in the field, resulting in four e-government system modules, based on open-source software, developed and integrated to form a single, dynamic web component that will act as a one-stop shop for Dwesa community members. These are the Dwesa Online Application Centre (DOAC) to apply for important government documents and grants, the Dwesa Online Reporting Centre (DORC) to report various grievances to the responsible agencies, the Dwesa Forum Corner (DFC), a digital community, and the management back-end module. The Dwesa e-government portal was developed using Linux-Apache-MySQL-PHP (LAMP) technology, a Zoop framework to model the individual components and a JQUERY JavaScript library to increase the responsiveness of the user interfaces. The most significant contributions of this thesis have been the development of a cost-effective, integrated e-government functionality, applicable to disadvantaged communities, and the greater understanding this has given of the tools and methodologies that can be used to deliver public services efficiently to citizens. The final evaluation of this e-government system gives significant evidence that the e-government portal provides a solid foundation that will allow e-government implementation to raise the provision of public services to a higher level.
- Full Text:
- Date Issued: 2009
Developing a help-desk system for a multi-purpose ICT platform in a marginalised setting
- Authors: Makombe, Farai
- Date: 2011
- Subjects: Computer industry -- Customer services , Rural development projects -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Case-based reasoning , Telecommunication -- Technological innovations
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11381 , http://hdl.handle.net/10353/315 , Computer industry -- Customer services , Rural development projects -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Case-based reasoning , Telecommunication -- Technological innovations
- Description: Attempts to bridge the digital divide between urban and rural Information and Communications Technology (ICT) users have led to the deployment of ICT platforms in remote rural areas. This puts an increased demand for skilled support in rural ICT platforms to assist users in resolving technical problems that they face on a daily basis. A web based help desk system is developed and implemented to allow knowledge sharing and collaboration amongst users and experts as a way of ensuring the technical sustainability of the Siyakhula Living Lab, a remote rural based Information and Communications Technology (ICT4D) intervention. The research describes the use of Transactional and Innovation & Creative knowledge management strategies and their associated applications such as case-based reasoning (CBR) methods and collaborative knowledge approaches to develop a help desk support system for a geographically distributed multipurpose ICT centre in Dwesa, a rural remote area in the Eastern Cape Province, South Africa. The system implemented in this study has been validated for functional adequacy and usability within the Siyakhula Living Lab. The results of the evaluation are presented in this thesis to provide the initial validation of the effectiveness of the help desk system. Keywords: ICT4D, ICT, Case-Based Reasoning; Collaborative Knowledge, Technical Sustainability, Help Desk Systems, Siyakhula Living Lab Forums, Issue Tracking, Rural Users, South Africa
- Full Text:
- Date Issued: 2011
- Authors: Makombe, Farai
- Date: 2011
- Subjects: Computer industry -- Customer services , Rural development projects -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Case-based reasoning , Telecommunication -- Technological innovations
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11381 , http://hdl.handle.net/10353/315 , Computer industry -- Customer services , Rural development projects -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Case-based reasoning , Telecommunication -- Technological innovations
- Description: Attempts to bridge the digital divide between urban and rural Information and Communications Technology (ICT) users have led to the deployment of ICT platforms in remote rural areas. This puts an increased demand for skilled support in rural ICT platforms to assist users in resolving technical problems that they face on a daily basis. A web based help desk system is developed and implemented to allow knowledge sharing and collaboration amongst users and experts as a way of ensuring the technical sustainability of the Siyakhula Living Lab, a remote rural based Information and Communications Technology (ICT4D) intervention. The research describes the use of Transactional and Innovation & Creative knowledge management strategies and their associated applications such as case-based reasoning (CBR) methods and collaborative knowledge approaches to develop a help desk support system for a geographically distributed multipurpose ICT centre in Dwesa, a rural remote area in the Eastern Cape Province, South Africa. The system implemented in this study has been validated for functional adequacy and usability within the Siyakhula Living Lab. The results of the evaluation are presented in this thesis to provide the initial validation of the effectiveness of the help desk system. Keywords: ICT4D, ICT, Case-Based Reasoning; Collaborative Knowledge, Technical Sustainability, Help Desk Systems, Siyakhula Living Lab Forums, Issue Tracking, Rural Users, South Africa
- Full Text:
- Date Issued: 2011
A decentralized multi-agent based network management system for ICT4D networks
- Authors: Matebese, Sithembiso
- Date: 2014
- Subjects: Microsoft� Word 2010
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11398 , http://hdl.handle.net/10353/d1019853
- Description: Network management is fundamental for assuring high quality services required by each user for the effective utilization of network resources. In this research, we propose the use of a decentralized, flexible and scalable Multi-Agent based system to monitor and manage rural broadband networks adaptively and efficiently. This mechanism is not novel as it has been used for high-speed, large-scale and distributed networks. This research investigates how software agents could collaborate in the process of managing rural broadband networks and developing an autonomous decentralized network management mechanism. In rural networks, network management is a challenging task because of lack of a reliable power supply, greater geographical distances, topographical barriers, and lack of technical support as well as computer repair facilities. This renders the network monitoring function complex and difficult. Since software agents are goal-driven, this research aims at developing a distributed management system that efficiently diagnoses errors on a given network and autonomously invokes effective changes to the network based on the goals defined on system agents. To make this possible, the Siyakhula Living Lab network was used as the research case study and existing network management system was reviewed and used as the basis for the proposed network management system. The proposed network management system uses JADE framework, Hyperic-Sigar API, Java networking programming and JESS scripting language to implement reasoning software agents. JADE and Java were used to develop the system agents with FIPA specifications. Hyperic-Sigar was used to collect the device information, Jpcap was used for collecting device network information and JESS for developing a rule engine for agents to reason about the device and network state. Even though the system is developed with Siyakhula Living Lab considerations, technically it can be used in any small-medium network because it is adaptable and scalable to various network infrastructure requirements. The proposed system consists of two types of agents, the MasterAgent and the NodeAgent. The MasterAgent resides on the device that has the agent platform and NodeAgent resides on devices connected to the network. The MasterAgent provides the network administrator with graphical and web user interfaces so that they can view network analysis and statistics. The agent platform provides agents with the executing environment and every agent, when started, is added to this platform. This system is platform independent as it has been tested on Linux, Mac and Windows platforms. The implemented system has been found to provide a suitable network management function to rural broadband networks that is: scalable in that more node agents can be added to the system to accommodate more devices in the network; autonomous in the ability to reason and execute actions based on the defined rules; fault-tolerant through being designed as a decentralized platform thereby reducing the Single Point of Failure (SPOF) in the system.
- Full Text:
- Date Issued: 2014
- Authors: Matebese, Sithembiso
- Date: 2014
- Subjects: Microsoft� Word 2010
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11398 , http://hdl.handle.net/10353/d1019853
- Description: Network management is fundamental for assuring high quality services required by each user for the effective utilization of network resources. In this research, we propose the use of a decentralized, flexible and scalable Multi-Agent based system to monitor and manage rural broadband networks adaptively and efficiently. This mechanism is not novel as it has been used for high-speed, large-scale and distributed networks. This research investigates how software agents could collaborate in the process of managing rural broadband networks and developing an autonomous decentralized network management mechanism. In rural networks, network management is a challenging task because of lack of a reliable power supply, greater geographical distances, topographical barriers, and lack of technical support as well as computer repair facilities. This renders the network monitoring function complex and difficult. Since software agents are goal-driven, this research aims at developing a distributed management system that efficiently diagnoses errors on a given network and autonomously invokes effective changes to the network based on the goals defined on system agents. To make this possible, the Siyakhula Living Lab network was used as the research case study and existing network management system was reviewed and used as the basis for the proposed network management system. The proposed network management system uses JADE framework, Hyperic-Sigar API, Java networking programming and JESS scripting language to implement reasoning software agents. JADE and Java were used to develop the system agents with FIPA specifications. Hyperic-Sigar was used to collect the device information, Jpcap was used for collecting device network information and JESS for developing a rule engine for agents to reason about the device and network state. Even though the system is developed with Siyakhula Living Lab considerations, technically it can be used in any small-medium network because it is adaptable and scalable to various network infrastructure requirements. The proposed system consists of two types of agents, the MasterAgent and the NodeAgent. The MasterAgent resides on the device that has the agent platform and NodeAgent resides on devices connected to the network. The MasterAgent provides the network administrator with graphical and web user interfaces so that they can view network analysis and statistics. The agent platform provides agents with the executing environment and every agent, when started, is added to this platform. This system is platform independent as it has been tested on Linux, Mac and Windows platforms. The implemented system has been found to provide a suitable network management function to rural broadband networks that is: scalable in that more node agents can be added to the system to accommodate more devices in the network; autonomous in the ability to reason and execute actions based on the defined rules; fault-tolerant through being designed as a decentralized platform thereby reducing the Single Point of Failure (SPOF) in the system.
- Full Text:
- Date Issued: 2014
Exploring user experience (UX) factors For ICTD services
- Authors: Nyambi, Pride Bongiwe
- Date: 2015
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11400 , http://hdl.handle.net/10353/d1020164
- Description: Consistent with global entities such as the United Nations- through the World Summit of the Information Society (WSIS), introduction of Information and Communication Technology (ICT) for human development has seen the introduction of ICT-based services aimed at facilitating socio-economic development of marginalized communities. The use of ICTs has always solicited the concept of Human Computer Interaction (HCI), which involves the methods which humans interact with technology. The types of User Interfaces (UIs) and interaction techniques that people use to interact with ICTs affects the way they perceive technology and eventually, their acceptance of the technology. Current ICT systems still haven‟t adopted the concept of placing the user at the core of the interaction. Users are still required to adapt themselves to the interface‟s characteristics; which limits the number of people who can use the system due to inabilities to adapt to the interface. As a result, the information embedded in these technologies is still inaccessible and useless to Marginalized Rural Area (MRA) users. Such usability challenges can be mitigated against and avoided by matching UI components with the users‟ mental models, language, preferences, needs and other socio-cultural artefacts. In this research, literature in Human-Computer Interaction (HCI) is reviewed with emphasis on the usability and User Experience (UX) during user interaction with ICTs using various modes of interactions. HCI emphasizes the need for systems to take account of user‟s characteristics such as their abilities, needs, socio-cultural experiences, behaviours and interests. In efforts to meet the requirement of UX, the user, system and the context of use, need to be evaluated, taking into consideration that changing one entity modifies the UX. This will be achieved by persona profiling to determine the key characteristics of the user communities, clustered according to the key UX attributes. Subsequently, through detailed usability evaluations, including the use of System Usability Scale (SUS) to determine user satisfaction with various UI components/techniques per identified persona- thus providing and persona mapping for usability of Information and Communication Technology for Development (ICTD) services. The results from this research are reflective of the importance of creating personas for usability testing. Some of the personas do not have a problem with interacting with most of the interfaces but their choice of interface comes from a preference point of view. For some personas, their skills and level of experience with ICTs motivates their choice of interface. The common UI component that users from across the spectrum appreciate is UI consistency which makes interaction easier and more natural. Common obstacles with current User Interfaces (UIs) that inhibit users from MRAs include the hefty use of text in interfaces, unintuitive navigation structures and the use of a foreign language. Differences in UIs from different application developers present an inconsistency which challenges the users from rural areas. These differences include the layout, the text entry methods and the form of output produced. A solution to this has been identified from the usability test as the use of speech-enabled interfaces in a language that can be understood by the target audience. In addition, through literature study it has been found that UX of interfaces can be improved by the use of less textual or text-free interfaces. Based on literature, users from MRAs can benefit from using hand-writing based UIs for text-based entry which mimics pen and paper environment for literate users who have experience with writing. Finally, the use of numbered options can assist illiterate users in tasks that requires users to choose options and for navigation. Therefore, consistency in UIs designed to be used by MRA users can improve usability of these interfaces and thus, improving the overall UX.
- Full Text:
- Date Issued: 2015
- Authors: Nyambi, Pride Bongiwe
- Date: 2015
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11400 , http://hdl.handle.net/10353/d1020164
- Description: Consistent with global entities such as the United Nations- through the World Summit of the Information Society (WSIS), introduction of Information and Communication Technology (ICT) for human development has seen the introduction of ICT-based services aimed at facilitating socio-economic development of marginalized communities. The use of ICTs has always solicited the concept of Human Computer Interaction (HCI), which involves the methods which humans interact with technology. The types of User Interfaces (UIs) and interaction techniques that people use to interact with ICTs affects the way they perceive technology and eventually, their acceptance of the technology. Current ICT systems still haven‟t adopted the concept of placing the user at the core of the interaction. Users are still required to adapt themselves to the interface‟s characteristics; which limits the number of people who can use the system due to inabilities to adapt to the interface. As a result, the information embedded in these technologies is still inaccessible and useless to Marginalized Rural Area (MRA) users. Such usability challenges can be mitigated against and avoided by matching UI components with the users‟ mental models, language, preferences, needs and other socio-cultural artefacts. In this research, literature in Human-Computer Interaction (HCI) is reviewed with emphasis on the usability and User Experience (UX) during user interaction with ICTs using various modes of interactions. HCI emphasizes the need for systems to take account of user‟s characteristics such as their abilities, needs, socio-cultural experiences, behaviours and interests. In efforts to meet the requirement of UX, the user, system and the context of use, need to be evaluated, taking into consideration that changing one entity modifies the UX. This will be achieved by persona profiling to determine the key characteristics of the user communities, clustered according to the key UX attributes. Subsequently, through detailed usability evaluations, including the use of System Usability Scale (SUS) to determine user satisfaction with various UI components/techniques per identified persona- thus providing and persona mapping for usability of Information and Communication Technology for Development (ICTD) services. The results from this research are reflective of the importance of creating personas for usability testing. Some of the personas do not have a problem with interacting with most of the interfaces but their choice of interface comes from a preference point of view. For some personas, their skills and level of experience with ICTs motivates their choice of interface. The common UI component that users from across the spectrum appreciate is UI consistency which makes interaction easier and more natural. Common obstacles with current User Interfaces (UIs) that inhibit users from MRAs include the hefty use of text in interfaces, unintuitive navigation structures and the use of a foreign language. Differences in UIs from different application developers present an inconsistency which challenges the users from rural areas. These differences include the layout, the text entry methods and the form of output produced. A solution to this has been identified from the usability test as the use of speech-enabled interfaces in a language that can be understood by the target audience. In addition, through literature study it has been found that UX of interfaces can be improved by the use of less textual or text-free interfaces. Based on literature, users from MRAs can benefit from using hand-writing based UIs for text-based entry which mimics pen and paper environment for literate users who have experience with writing. Finally, the use of numbered options can assist illiterate users in tasks that requires users to choose options and for navigation. Therefore, consistency in UIs designed to be used by MRA users can improve usability of these interfaces and thus, improving the overall UX.
- Full Text:
- Date Issued: 2015
A feasibility study of wireless network technologies for rural broadband connectivity
- Authors: Twele, Nombulelo
- Date: 2013
- Subjects: Wireless communication systems -- South Africa -- Eastern Cape , Local area networks (Computer networks) -- South Africa -- Eastern Cape , Broadband communication systems -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11396 , http://hdl.handle.net/10353/d1016167 , Wireless communication systems -- South Africa -- Eastern Cape , Local area networks (Computer networks) -- South Africa -- Eastern Cape , Broadband communication systems -- South Africa -- Eastern Cape
- Description: The adoption of wireless broadband technologies to provide network and Internet connectivity in rural communities has conveyed the possibility to overcome the challenges caused by marginalization and many other characteristics possessed by these rural communities. With their different capabilities, these technologies enable communication for rural communities internally within the community and externally on a global scale. Deployment of these technologies in rural areas requires consideration of different factors - these are in contrast, to those considered when deploying these technologies in non-rural, urban areas. Numerous research show consideration of facts for deployment of broadband technologies in urban/ non-rural environments and a little has been done in considering facts for deployment in rural environments. Hence this research aims to define guidelines for selection of broadband technologies and make recommendations on which technologies are suitable for deployment in rural communities, thereby considering facts that are true only within these rural communities. To achieve this, the research determines the metrics that are relevant and important to consider when deploying wireless broadband technology in rural communities of South Africa. It further undertakes a survey of wireless broadband technologies that are suitable for deployment in such areas. The study first profiles a list of wireless communication technologies, determines and documents characteristics of rural communities in Africa, determines metrics used to declare technologies feasible in rural areas. The metrics and rural characteristics are then used to identify technologies that are better suited than others. Informed by this initial profiling, one technology: mobile WiMAX is then selected for deployment and further evaluation. A technical review of mobile WiMAX is then carried out by deploying it at our research site in the rural, marginalized community of Dwesa (Eastern Cape, South Africa). The final section of this research provides recommendations that mobile WiMAX, LTE and Wi-Fi are the best suitable technologies for deployment in rural marginalized environments. This has been supported by extensive research and real life deployment of both Wi-Fi and mobile WiMAX. This research also recommends consideration of the following facts when seeking deployment of these technologies in rural communities: the geographical setting of the target terrain, the distances between sources and target customers and distances between target communities, weather conditions of the area, applications to be deployed over the network, social well-being of the community and their financial freedom as well.
- Full Text:
- Date Issued: 2013
- Authors: Twele, Nombulelo
- Date: 2013
- Subjects: Wireless communication systems -- South Africa -- Eastern Cape , Local area networks (Computer networks) -- South Africa -- Eastern Cape , Broadband communication systems -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11396 , http://hdl.handle.net/10353/d1016167 , Wireless communication systems -- South Africa -- Eastern Cape , Local area networks (Computer networks) -- South Africa -- Eastern Cape , Broadband communication systems -- South Africa -- Eastern Cape
- Description: The adoption of wireless broadband technologies to provide network and Internet connectivity in rural communities has conveyed the possibility to overcome the challenges caused by marginalization and many other characteristics possessed by these rural communities. With their different capabilities, these technologies enable communication for rural communities internally within the community and externally on a global scale. Deployment of these technologies in rural areas requires consideration of different factors - these are in contrast, to those considered when deploying these technologies in non-rural, urban areas. Numerous research show consideration of facts for deployment of broadband technologies in urban/ non-rural environments and a little has been done in considering facts for deployment in rural environments. Hence this research aims to define guidelines for selection of broadband technologies and make recommendations on which technologies are suitable for deployment in rural communities, thereby considering facts that are true only within these rural communities. To achieve this, the research determines the metrics that are relevant and important to consider when deploying wireless broadband technology in rural communities of South Africa. It further undertakes a survey of wireless broadband technologies that are suitable for deployment in such areas. The study first profiles a list of wireless communication technologies, determines and documents characteristics of rural communities in Africa, determines metrics used to declare technologies feasible in rural areas. The metrics and rural characteristics are then used to identify technologies that are better suited than others. Informed by this initial profiling, one technology: mobile WiMAX is then selected for deployment and further evaluation. A technical review of mobile WiMAX is then carried out by deploying it at our research site in the rural, marginalized community of Dwesa (Eastern Cape, South Africa). The final section of this research provides recommendations that mobile WiMAX, LTE and Wi-Fi are the best suitable technologies for deployment in rural marginalized environments. This has been supported by extensive research and real life deployment of both Wi-Fi and mobile WiMAX. This research also recommends consideration of the following facts when seeking deployment of these technologies in rural communities: the geographical setting of the target terrain, the distances between sources and target customers and distances between target communities, weather conditions of the area, applications to be deployed over the network, social well-being of the community and their financial freedom as well.
- Full Text:
- Date Issued: 2013
Enhancement of the usability of SOA services for novice users
- Authors: Yalezo, Sabelo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: http://hdl.handle.net/10353/822 , vital:26500
- Description: Recently, the automation of service integration has provided a significant advantage in delivering services to novice users. This art of integrating various services is known as Service Composition and its main purpose is to simplify the development process for web applications and facilitates reuse of services. It is one of the paradigms that enables services to end-users (i.e.service provisioning) through the outsourcing of web contents and it requires users to share and reuse services in more collaborative ways. Most service composers are effective at enabling integration of web contents, but they do not enable universal access across different groups of users. This is because, the currently existing content aggregators require complex interactions in order to create web applications (e.g., Web Service Business Process Execution Language (WS-BPEL)) as a result not all users are able to use such web tools. This trend demands changes in the web tools that end-users use to gain and share information, hence this research uses Mashups as a service composition technique to allow novice users to integrate publicly available Service Oriented Architecture (SOA) services, where there is a minimal active web application development. Mashups being the platforms that integrate disparate web Application Programming Interfaces (APIs) to create user defined web applications; presents a great opportunity for service provisioning. However, their usability for novice users remains invalidated since Mashup tools are not easy to use they require basic programming skills which makes the process of designing and creating Mashups difficult. This is because Mashup tools access heterogeneous web contents using public web APIs and the process of integrating them become complex since web APIs are tailored by different vendors. Moreover, the design of Mashup editors is unnecessary complex; as a result, users do not know where to start when creating Mashups. This research address the gap between Mashup tools and usability by the designing and implementing a semantically enriched Mashup tool to discover, annotate and compose APIs to improve the utilization of SOA services by novice users. The researchers conducted an analysis of the already existing Mashup tools to identify challenges and weaknesses experienced by novice Mashup users. The findings from the requirement analysis formulated the system usability requirements that informed the design and implementation of the proposed Mashup tool. The proposed architecture addressed three layers: composition, annotation and discovery. The researchers developed a simple Mashup tool referred to as soa-Services Provisioner (SerPro) that allowed novice users to create web application flexibly. Its usability and effectiveness was validated. The proposed Mashup tool enhanced the usability of SOA services, since data analysis and results showed that it was usable to novice users by scoring a System Usability Scale (SUS) score of 72.08. Furthermore, this research discusses the research limitations and future work for further improvements.
- Full Text:
- Date Issued: 2014
- Authors: Yalezo, Sabelo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: http://hdl.handle.net/10353/822 , vital:26500
- Description: Recently, the automation of service integration has provided a significant advantage in delivering services to novice users. This art of integrating various services is known as Service Composition and its main purpose is to simplify the development process for web applications and facilitates reuse of services. It is one of the paradigms that enables services to end-users (i.e.service provisioning) through the outsourcing of web contents and it requires users to share and reuse services in more collaborative ways. Most service composers are effective at enabling integration of web contents, but they do not enable universal access across different groups of users. This is because, the currently existing content aggregators require complex interactions in order to create web applications (e.g., Web Service Business Process Execution Language (WS-BPEL)) as a result not all users are able to use such web tools. This trend demands changes in the web tools that end-users use to gain and share information, hence this research uses Mashups as a service composition technique to allow novice users to integrate publicly available Service Oriented Architecture (SOA) services, where there is a minimal active web application development. Mashups being the platforms that integrate disparate web Application Programming Interfaces (APIs) to create user defined web applications; presents a great opportunity for service provisioning. However, their usability for novice users remains invalidated since Mashup tools are not easy to use they require basic programming skills which makes the process of designing and creating Mashups difficult. This is because Mashup tools access heterogeneous web contents using public web APIs and the process of integrating them become complex since web APIs are tailored by different vendors. Moreover, the design of Mashup editors is unnecessary complex; as a result, users do not know where to start when creating Mashups. This research address the gap between Mashup tools and usability by the designing and implementing a semantically enriched Mashup tool to discover, annotate and compose APIs to improve the utilization of SOA services by novice users. The researchers conducted an analysis of the already existing Mashup tools to identify challenges and weaknesses experienced by novice Mashup users. The findings from the requirement analysis formulated the system usability requirements that informed the design and implementation of the proposed Mashup tool. The proposed architecture addressed three layers: composition, annotation and discovery. The researchers developed a simple Mashup tool referred to as soa-Services Provisioner (SerPro) that allowed novice users to create web application flexibly. Its usability and effectiveness was validated. The proposed Mashup tool enhanced the usability of SOA services, since data analysis and results showed that it was usable to novice users by scoring a System Usability Scale (SUS) score of 72.08. Furthermore, this research discusses the research limitations and future work for further improvements.
- Full Text:
- Date Issued: 2014
The generalization ability of artificial neural networks in forecasting TCP/IP network traffic trends
- Authors: Moyo, Vusumuzi
- Date: 2014
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11404 , http://hdl.handle.net/10353/d1021127
- Description: Artificial Neural Networks (ANNs) have been used in many fields for a variety of applications, and proved to be reliable. They have proved to be one of the most powerful tools in the domain of forecasting and analysis of various time series. The forecasting of TCP/IP network traffic is an important issue receiving growing attention from the computer networks. By improving upon this task, efficient network traffic engineering and anomaly detection tools can be created, resulting in economic gains from better resource management. The use of ANNs requires some critical decisions on the part of the user. These decisions, which are mainly concerned with the determinations of the components of the network structure and the parameters defined for the learning algorithm, can significantly affect the ability of the ANN to generalize, i.e. to have the outputs of the ANN approximate target values given inputs that are not in the training set. This has an impact on the quality of forecasts produced by the ANN. Although there are some discussions in the literature regarding the issues that affect network generalization ability, there is no standard method or approach that is universally accepted to determine the optimum values of these parameters for a particular problem. This research examined the impact a selection of key design features has on the generalization ability of ANNs. We examined how the size and composition of the network architecture, the size of the training samples, the choice of learning algorithm, the training schedule and the size of the learning rate both individually and collectively affect the ability of an ANN to learn the training data and to generalize well to novel data. To investigate this matter, we empirically conducted several experiments in forecasting a real world TCP/IP network traffic time series and the network performance validated using an independent test set. MATLAB version 7.4.0.287’s Neural Network toolbox version 5.0.2 (R2007a) was used for our experiments. The results are found to be promising in terms of ease of design and use of ANNs. Our results indicate that in contrast to Occam’s razor principle for a single hidden layer an increase in number of hidden neurons produces a corresponding increase in generalization ability of ANNs, however larger networks do not always improve the generalization ability of ANNs even though an increase in number of hidden neurons results in a concomitant rise in network generalization. Also, contradicting commonly accepted guidelines, networks trained with a larger representation of the data, exhibit better generalization than networks trained on smaller representations, even though the larger networks have a significantly greater capacity. Furthermore, the results obtained indicate that the learning rate, momentum, training schedule and choice of learning algorithm have as much a significant effect on ANN generalization ability. A number of conclusions were drawn from the results and later used to generate a comprehensive set of guidelines that will facilitate the process of design and use of ANNs in TCP/IP network traffic forecasting. The main contribution of this research lies in the identification of optimal strategies for the use of ANNs in forecasting TCP/IP network traffic trends. Although the information obtained from the tests carried out in this research is specific to the problem considered, it provides users of back-propagation networks with a valuable guide on the behaviour of networks under a wide range of operating conditions. It is important to note that the guidelines accrued from this research are of an assistive and not necessarily restrictive nature to potential ANN modellers.
- Full Text:
- Date Issued: 2014
- Authors: Moyo, Vusumuzi
- Date: 2014
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11404 , http://hdl.handle.net/10353/d1021127
- Description: Artificial Neural Networks (ANNs) have been used in many fields for a variety of applications, and proved to be reliable. They have proved to be one of the most powerful tools in the domain of forecasting and analysis of various time series. The forecasting of TCP/IP network traffic is an important issue receiving growing attention from the computer networks. By improving upon this task, efficient network traffic engineering and anomaly detection tools can be created, resulting in economic gains from better resource management. The use of ANNs requires some critical decisions on the part of the user. These decisions, which are mainly concerned with the determinations of the components of the network structure and the parameters defined for the learning algorithm, can significantly affect the ability of the ANN to generalize, i.e. to have the outputs of the ANN approximate target values given inputs that are not in the training set. This has an impact on the quality of forecasts produced by the ANN. Although there are some discussions in the literature regarding the issues that affect network generalization ability, there is no standard method or approach that is universally accepted to determine the optimum values of these parameters for a particular problem. This research examined the impact a selection of key design features has on the generalization ability of ANNs. We examined how the size and composition of the network architecture, the size of the training samples, the choice of learning algorithm, the training schedule and the size of the learning rate both individually and collectively affect the ability of an ANN to learn the training data and to generalize well to novel data. To investigate this matter, we empirically conducted several experiments in forecasting a real world TCP/IP network traffic time series and the network performance validated using an independent test set. MATLAB version 7.4.0.287’s Neural Network toolbox version 5.0.2 (R2007a) was used for our experiments. The results are found to be promising in terms of ease of design and use of ANNs. Our results indicate that in contrast to Occam’s razor principle for a single hidden layer an increase in number of hidden neurons produces a corresponding increase in generalization ability of ANNs, however larger networks do not always improve the generalization ability of ANNs even though an increase in number of hidden neurons results in a concomitant rise in network generalization. Also, contradicting commonly accepted guidelines, networks trained with a larger representation of the data, exhibit better generalization than networks trained on smaller representations, even though the larger networks have a significantly greater capacity. Furthermore, the results obtained indicate that the learning rate, momentum, training schedule and choice of learning algorithm have as much a significant effect on ANN generalization ability. A number of conclusions were drawn from the results and later used to generate a comprehensive set of guidelines that will facilitate the process of design and use of ANNs in TCP/IP network traffic forecasting. The main contribution of this research lies in the identification of optimal strategies for the use of ANNs in forecasting TCP/IP network traffic trends. Although the information obtained from the tests carried out in this research is specific to the problem considered, it provides users of back-propagation networks with a valuable guide on the behaviour of networks under a wide range of operating conditions. It is important to note that the guidelines accrued from this research are of an assistive and not necessarily restrictive nature to potential ANN modellers.
- Full Text:
- Date Issued: 2014
Development of an M-Payment system prototype for a marginalized region (Dwesa case study)
- Authors: Mpofu, Handsome C
- Date: 2011
- Subjects: Information technology -- South Africa -- Eastern Cape , Digital divide -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Mobile communication systems -- South Africa -- Eastern Cape , Home banking services -- South Africa -- Eastern Cape , Rural poor -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11387 , http://hdl.handle.net/10353/458 , Information technology -- South Africa -- Eastern Cape , Digital divide -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Mobile communication systems -- South Africa -- Eastern Cape , Home banking services -- South Africa -- Eastern Cape , Rural poor -- South Africa -- Eastern Cape
- Description: Wireless technologies, such as Worldwide Interoperability for Microwave Access (WiMAX) and Wireless Fidelity (WiFi), are making it easier to provide the much needed telecommunications infrastructure in marginalized areas worldwide. These technologies enable the rapid deployment of network services as well as their redistribution throughout these marginalized areas. The ability to bring Internet connectivity to previously underserviced and marginalized areas has the potential to leap-frog socio-economic development and improve participation in the global knowledge economy. This study investigated how wireless access technologies, such as WiMAX and WiFi, can be integrated and used to deliver ubiquitous distributed Internet connectivity with increased capillarity in rural areas. The research was undertaken within an ICT for Development (ICT4D) intervention called Siyakhula Living Lab (SLL) which is based in the Eastern Cape province of South Africa. The research further eliminated the accessibility constraints associated with long distances and remoteness from the Digital Access Nodes (DANs) and provided increased penetration in the network in contrast to the traditional Telecentre model which has been used extensively in ICT4D interventions. This was achieved by deploying WiFi hotspots around the DANs and extending the existing SLL WiMAX backbone to increase the network footprint to neighboring communities. The technical result of the research has been the provision of increased capillarity on the network and service redistribution throughout the entire Dwesa community. Consequently, this has given local community members an opportunity to access network services easily and ubiquitously. Finally, the research investigated and presented the benefits of such wireless network deployment configurations on ICT4D activities in marginalized areas.
- Full Text:
- Date Issued: 2011
- Authors: Mpofu, Handsome C
- Date: 2011
- Subjects: Information technology -- South Africa -- Eastern Cape , Digital divide -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Mobile communication systems -- South Africa -- Eastern Cape , Home banking services -- South Africa -- Eastern Cape , Rural poor -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11387 , http://hdl.handle.net/10353/458 , Information technology -- South Africa -- Eastern Cape , Digital divide -- South Africa -- Eastern Cape , Electronic commerce -- South Africa -- Eastern Cape , Mobile communication systems -- South Africa -- Eastern Cape , Home banking services -- South Africa -- Eastern Cape , Rural poor -- South Africa -- Eastern Cape
- Description: Wireless technologies, such as Worldwide Interoperability for Microwave Access (WiMAX) and Wireless Fidelity (WiFi), are making it easier to provide the much needed telecommunications infrastructure in marginalized areas worldwide. These technologies enable the rapid deployment of network services as well as their redistribution throughout these marginalized areas. The ability to bring Internet connectivity to previously underserviced and marginalized areas has the potential to leap-frog socio-economic development and improve participation in the global knowledge economy. This study investigated how wireless access technologies, such as WiMAX and WiFi, can be integrated and used to deliver ubiquitous distributed Internet connectivity with increased capillarity in rural areas. The research was undertaken within an ICT for Development (ICT4D) intervention called Siyakhula Living Lab (SLL) which is based in the Eastern Cape province of South Africa. The research further eliminated the accessibility constraints associated with long distances and remoteness from the Digital Access Nodes (DANs) and provided increased penetration in the network in contrast to the traditional Telecentre model which has been used extensively in ICT4D interventions. This was achieved by deploying WiFi hotspots around the DANs and extending the existing SLL WiMAX backbone to increase the network footprint to neighboring communities. The technical result of the research has been the provision of increased capillarity on the network and service redistribution throughout the entire Dwesa community. Consequently, this has given local community members an opportunity to access network services easily and ubiquitously. Finally, the research investigated and presented the benefits of such wireless network deployment configurations on ICT4D activities in marginalized areas.
- Full Text:
- Date Issued: 2011
Cultural and linguistic localization of the virtual shop owner interfaces of e commerce platforms for rural development
- Authors: Dyakalashe, Siyabulela
- Date: 2009
- Subjects: User interfaces (Computer systems) , Electronic commerce -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Computer architecture -- Design and construction
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11379 , http://hdl.handle.net/10353/276 , User interfaces (Computer systems) , Electronic commerce -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Computer architecture -- Design and construction
- Description: The introduction of Information and Communication Technologies (ICTs) for rural development in rural marginalized societies is vastly growing. However, the success of developing and deploying ICT related services is still in question as influential factors such as adaptability, scalability, sustainability, and usability have great effect on the rate of growth of ICTs in rural environments. The problem is that these ICT services should be maintained and sustained by the targeted communities. The main cause for rural marginalization is the fact that some communities situated in rural settings are educationally challenged and computer illiterate or semiliterate in comparison with urban communities. An ICT for development (ICT4D) intervention in the form of an e-Commerce platform that targets the social and economic growth of rural marginalized communities has been developed and field tested at Dwesa, a rural community located on the Wild Coast of the former homeland of Transkei in the Eastern Cape Province. The e-Commerce platform is known as “buy at Dwesa” and can be visited at this URL, http://www.dwesa.com. The aim of the e-Commerce platform is to motivate small entrepreneurs in rural areas to market their products and themselves to the global market as they lack the skills and resources for marketing their art and crafts. Virtual stores are created for a small group of entrepreneurs who will maintain and sustain the stores on their own. These entrepreneurs are often elderly women with limited education and little to no computer literacy - meaning that sustaining the stores may prove difficult for them. In this research we discuss the re-design and re-development of the virtual shop-owner interfaces of the e-Commerce platform to make them more culturally and linguistically localized. The virtual shops allow shop-owners to upload their artifacts to advertise and sell on the customer’s end of the e-Commerce platform. For multilingual and multicultural communities, adoption of the software interfaces to the user’s cultural and linguistic needs and modes of expression is important as failure to do so may reduce the level of benefits of e-Commerce initiatives.
- Full Text:
- Date Issued: 2009
- Authors: Dyakalashe, Siyabulela
- Date: 2009
- Subjects: User interfaces (Computer systems) , Electronic commerce -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Computer architecture -- Design and construction
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11379 , http://hdl.handle.net/10353/276 , User interfaces (Computer systems) , Electronic commerce -- South Africa -- Eastern Cape , Rural development projects -- South Africa -- Eastern Cape , Rural development -- South Africa -- Eastern Cape , Computer architecture -- Design and construction
- Description: The introduction of Information and Communication Technologies (ICTs) for rural development in rural marginalized societies is vastly growing. However, the success of developing and deploying ICT related services is still in question as influential factors such as adaptability, scalability, sustainability, and usability have great effect on the rate of growth of ICTs in rural environments. The problem is that these ICT services should be maintained and sustained by the targeted communities. The main cause for rural marginalization is the fact that some communities situated in rural settings are educationally challenged and computer illiterate or semiliterate in comparison with urban communities. An ICT for development (ICT4D) intervention in the form of an e-Commerce platform that targets the social and economic growth of rural marginalized communities has been developed and field tested at Dwesa, a rural community located on the Wild Coast of the former homeland of Transkei in the Eastern Cape Province. The e-Commerce platform is known as “buy at Dwesa” and can be visited at this URL, http://www.dwesa.com. The aim of the e-Commerce platform is to motivate small entrepreneurs in rural areas to market their products and themselves to the global market as they lack the skills and resources for marketing their art and crafts. Virtual stores are created for a small group of entrepreneurs who will maintain and sustain the stores on their own. These entrepreneurs are often elderly women with limited education and little to no computer literacy - meaning that sustaining the stores may prove difficult for them. In this research we discuss the re-design and re-development of the virtual shop-owner interfaces of the e-Commerce platform to make them more culturally and linguistically localized. The virtual shops allow shop-owners to upload their artifacts to advertise and sell on the customer’s end of the e-Commerce platform. For multilingual and multicultural communities, adoption of the software interfaces to the user’s cultural and linguistic needs and modes of expression is important as failure to do so may reduce the level of benefits of e-Commerce initiatives.
- Full Text:
- Date Issued: 2009
Building a semantic web-based e-health component for a multipurpose communication centre
- Authors: Hlungulu, Bulumko
- Date: 2010
- Subjects: Rural development -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Internet in medicine -- South Africa -- Eastern Cape , Telecommunication in medicine -- South Africa -- Eastern Cape , Health -- Computer network resources
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11380 , http://hdl.handle.net/10353/374 , Rural development -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Internet in medicine -- South Africa -- Eastern Cape , Telecommunication in medicine -- South Africa -- Eastern Cape , Health -- Computer network resources
- Description: Rural communities have limited access to health information which is made available on the internet. This is due to poor infrastructure (i.e., lack of clinics or Internet access) and that gives them problems in accessing information within the domain of health. The availability of Information and Communication Technologies (ICTs) in a rural community can provide the community with a number of beneficial solutions to their problems as they maximize the potential of knowledge sharing and delivery. This research seeks to make use of ICTs deployed in the community of Dwesa, in order to contribute to improving the health standards of the community. It seeks to accomplish this by carrying out an investigation and literature review with the aim of understanding health knowledge sharing dynamics in the context of marginalized communities. The knowledge acquired will then be used in the development and implementation of a semantic web-based e-Health portal as part of the Siyakhula Living Lab (SLL) project. This portal will share and deliver western medical knowledge, traditional knowledge and indigenous knowledge. This research seeks to make use of a combination of Free and/or Open Sources Software in developing the portal to make it affordable to the community.
- Full Text:
- Date Issued: 2010
- Authors: Hlungulu, Bulumko
- Date: 2010
- Subjects: Rural development -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Internet in medicine -- South Africa -- Eastern Cape , Telecommunication in medicine -- South Africa -- Eastern Cape , Health -- Computer network resources
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11380 , http://hdl.handle.net/10353/374 , Rural development -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Internet in medicine -- South Africa -- Eastern Cape , Telecommunication in medicine -- South Africa -- Eastern Cape , Health -- Computer network resources
- Description: Rural communities have limited access to health information which is made available on the internet. This is due to poor infrastructure (i.e., lack of clinics or Internet access) and that gives them problems in accessing information within the domain of health. The availability of Information and Communication Technologies (ICTs) in a rural community can provide the community with a number of beneficial solutions to their problems as they maximize the potential of knowledge sharing and delivery. This research seeks to make use of ICTs deployed in the community of Dwesa, in order to contribute to improving the health standards of the community. It seeks to accomplish this by carrying out an investigation and literature review with the aim of understanding health knowledge sharing dynamics in the context of marginalized communities. The knowledge acquired will then be used in the development and implementation of a semantic web-based e-Health portal as part of the Siyakhula Living Lab (SLL) project. This portal will share and deliver western medical knowledge, traditional knowledge and indigenous knowledge. This research seeks to make use of a combination of Free and/or Open Sources Software in developing the portal to make it affordable to the community.
- Full Text:
- Date Issued: 2010
Development of isiXhosa text-to-speech modules to support e-Services in marginalized rural areas
- Authors: Mhlana, Siphe
- Date: 2011
- Subjects: Xhosa language -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Text processing (Computer science) -- South Africa -- Eastern Cape , Literacy -- South Africa -- Eastern Cape , Digital divide -- South Africa -- Eastern Cape , Mobile communication systems -- South Africa -- Eastern Cape , Transmission of texts -- Data processing , Electronic publishing -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11388 , http://hdl.handle.net/10353/495 , Xhosa language -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Text processing (Computer science) -- South Africa -- Eastern Cape , Literacy -- South Africa -- Eastern Cape , Digital divide -- South Africa -- Eastern Cape , Mobile communication systems -- South Africa -- Eastern Cape , Transmission of texts -- Data processing , Electronic publishing -- South Africa -- Eastern Cape
- Description: Information and Communication Technology (ICT) projects are being initiated and deployed in marginalized areas to help improve the standard of living for community members. This has lead to a new field, which is responsible for information processing and knowledge development in rural areas, called Information and Communication Technology for Development (ICT4D). An ICT4D projects has been implemented in a marginalized area called Dwesa; this is a rural area situated in the wild coast of the former homelandof Transkei, in the Eastern Cape Province of South Africa. In this rural community there are e-Service projects which have been developed and deployed to support the already existent ICT infrastructure. Some of these projects include the e-Commerce platform, e-Judiciary service, e-Health and e-Government portal. Although these projects are deployed in this area, community members face a language and literacy barrier because these services are typically accessed through English textual interfaces. This becomes a challenge because their language of communication is isiXhosa and some of the community members are illiterate. Most of the rural areas consist of illiterate people who cannot read and write isiXhosa but can only speak the language. This problem of illiteracy in rural areas affects both the youth and the elderly. This research seeks to design, develop and implement software modules that can be used to convert isiXhosa text into natural sounding isiXhosa speech. Such an application is called a Text-to-Speech (TTS) system. The main objective of this research is to improve ICT4D eServices’ usability through the development of an isiXhosa Text-to-Speech system. This research is undertaken within the context of Siyakhula Living Lab (SLL), an ICT4D intervention towards improving the lives of rural communities of South Africa in an attempt to bridge the digital divide. Thedeveloped TTS modules were subsequently tested to determine their applicability to improve eServices usability. The results show acceptable levels of usability as having produced audio utterances for the isiXhosa Text-To-Speech system for marginalized areas.
- Full Text:
- Date Issued: 2011
- Authors: Mhlana, Siphe
- Date: 2011
- Subjects: Xhosa language -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Text processing (Computer science) -- South Africa -- Eastern Cape , Literacy -- South Africa -- Eastern Cape , Digital divide -- South Africa -- Eastern Cape , Mobile communication systems -- South Africa -- Eastern Cape , Transmission of texts -- Data processing , Electronic publishing -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MSc (Computer Science)
- Identifier: vital:11388 , http://hdl.handle.net/10353/495 , Xhosa language -- South Africa -- Eastern Cape , Information technology -- South Africa -- Eastern Cape , Text processing (Computer science) -- South Africa -- Eastern Cape , Literacy -- South Africa -- Eastern Cape , Digital divide -- South Africa -- Eastern Cape , Mobile communication systems -- South Africa -- Eastern Cape , Transmission of texts -- Data processing , Electronic publishing -- South Africa -- Eastern Cape
- Description: Information and Communication Technology (ICT) projects are being initiated and deployed in marginalized areas to help improve the standard of living for community members. This has lead to a new field, which is responsible for information processing and knowledge development in rural areas, called Information and Communication Technology for Development (ICT4D). An ICT4D projects has been implemented in a marginalized area called Dwesa; this is a rural area situated in the wild coast of the former homelandof Transkei, in the Eastern Cape Province of South Africa. In this rural community there are e-Service projects which have been developed and deployed to support the already existent ICT infrastructure. Some of these projects include the e-Commerce platform, e-Judiciary service, e-Health and e-Government portal. Although these projects are deployed in this area, community members face a language and literacy barrier because these services are typically accessed through English textual interfaces. This becomes a challenge because their language of communication is isiXhosa and some of the community members are illiterate. Most of the rural areas consist of illiterate people who cannot read and write isiXhosa but can only speak the language. This problem of illiteracy in rural areas affects both the youth and the elderly. This research seeks to design, develop and implement software modules that can be used to convert isiXhosa text into natural sounding isiXhosa speech. Such an application is called a Text-to-Speech (TTS) system. The main objective of this research is to improve ICT4D eServices’ usability through the development of an isiXhosa Text-to-Speech system. This research is undertaken within the context of Siyakhula Living Lab (SLL), an ICT4D intervention towards improving the lives of rural communities of South Africa in an attempt to bridge the digital divide. Thedeveloped TTS modules were subsequently tested to determine their applicability to improve eServices usability. The results show acceptable levels of usability as having produced audio utterances for the isiXhosa Text-To-Speech system for marginalized areas.
- Full Text:
- Date Issued: 2011