Executing a process enhancement intervention on the processing lines at Seavuna Fishing Company
- Authors: Abdullah, Philip Rodger
- Date: 2017
- Subjects: Organizational effectiveness -- South Africa , Small business -- South Africa Workflow -- South Africa -- Management Business planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/13592 , vital:27255
- Description: The fresh hake processing lines at Seavuna fishing company in Mossel Bay are not consistently achieving their volume output standards and this is resulting in higher processing costs and loss of processing opportunities. The company’s senior management are concerned about this trend and require a complete review of the effectiveness of the resources deployed on the lines. This with the view of establishing the causes of poor process volume output. In order to resolve the process inefficiency challenges mentioned, this study used both empirical and time studies to investigate the effectiveness of the company’s resources directly deployed in the processing unit. The study focused on investigating the human factor, machinery and equipment, the environment and the current efficiency standards. Relevant literature in the field of process efficiency improvement was consulted to assist in identifying factors that are known to cause process inefficiencies, and also to establish which improvement techniques would be relevant in correcting the situation. From the Literature reviewed, it was evident that a ‘one size fits all’ solution to resolving inefficiencies is almost non-existent and that a solution that is relevant to the problem is more effective. In addition, a benchmarking exercise was also done to establish how Seavuna’s current volume output standards fair against its major rivals. Once data from both studies were collected, the results were analysed using the some of the basic quality tools. Thereafter, lean manufacturing principles were used to attempt to resolve the current efficiency challenges. The study recommended that the company construct a business strategy and a corresponding organisational culture to direct its continuous improvement interventions. The use of strategic quality planning would go a long way in assisting the company to execute some of the interventions recommended.
- Full Text:
- Date Issued: 2017
- Authors: Abdullah, Philip Rodger
- Date: 2017
- Subjects: Organizational effectiveness -- South Africa , Small business -- South Africa Workflow -- South Africa -- Management Business planning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/13592 , vital:27255
- Description: The fresh hake processing lines at Seavuna fishing company in Mossel Bay are not consistently achieving their volume output standards and this is resulting in higher processing costs and loss of processing opportunities. The company’s senior management are concerned about this trend and require a complete review of the effectiveness of the resources deployed on the lines. This with the view of establishing the causes of poor process volume output. In order to resolve the process inefficiency challenges mentioned, this study used both empirical and time studies to investigate the effectiveness of the company’s resources directly deployed in the processing unit. The study focused on investigating the human factor, machinery and equipment, the environment and the current efficiency standards. Relevant literature in the field of process efficiency improvement was consulted to assist in identifying factors that are known to cause process inefficiencies, and also to establish which improvement techniques would be relevant in correcting the situation. From the Literature reviewed, it was evident that a ‘one size fits all’ solution to resolving inefficiencies is almost non-existent and that a solution that is relevant to the problem is more effective. In addition, a benchmarking exercise was also done to establish how Seavuna’s current volume output standards fair against its major rivals. Once data from both studies were collected, the results were analysed using the some of the basic quality tools. Thereafter, lean manufacturing principles were used to attempt to resolve the current efficiency challenges. The study recommended that the company construct a business strategy and a corresponding organisational culture to direct its continuous improvement interventions. The use of strategic quality planning would go a long way in assisting the company to execute some of the interventions recommended.
- Full Text:
- Date Issued: 2017
A framework for managing the impact of information communication technology on employee well-being
- Authors: Ackerman, Richard
- Date: 2018
- Subjects: Work environment -- Psychological aspects , Work -- Technological innovations Employees -- Mental health Job stress Flextime
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21449 , vital:29523
- Description: Employees who work with Information Communication Technology (hereafter referred to as ICT) face a risk in a rise of portable work. This in turn provides a means for employees to be connected to work, even when at home. Flexible work solutions and ability to work any hour of the week creates non-standard work schedules, which in turn can lead to a condition of work-a-holism. In most cases, this phenomena is driven by the belief that being constantly available to work demonstrates a devotion to one’s career and employer. The higher demands placed on employees, are in most cases at the expense of employees’ health, work-life balance and overall well-being. The primary objective of this study is therefore to establish whether the use of ICT outside of normal working hours affects employee well-being, as measured in terms of work-life balance. The second objective of this study is to provide the Target Company within the automotive component supply industry located in Port Elizabeth, in the Republic of South Africa, with a framework for managing the impact of ICT on employee well-being. The research paper has been prompted by the Target Company having recently introduced flexible working solutions for its employees. Research on the topic of alternative forms of work schedules, has shown flexible working arrangements gives employees more choice and control over where, when and by how much they work. Flexibility allows employees to actively shape their working conditions which helps them solve the demands of integrating personal life and work commitments. Whether management should encourage or permit the use of ICT amongst its employees to extend beyond normal working hours however remains unclear. In order to answer the research questions, this study has applied a quantitative, positivistic and deductive research based methodology. The approach applied within this study included conducting an extensive literature review on the effects of ICT use after hours on employee well-being. Thereafter using literature as a foundation, a measuring instrument was constructed in the form of an online questionnaire. The questionnaire was emailed to respondents to collect primary data, in order to measure the dependent and independent variables in terms of the hypothesised relationships. Testing of the variables followed, in order to establish whether the use of ICT use after hours negatively impacts employee well-being as measured in terms of work-life balance and stress. Secondly, the study set out to establish whether flexible working conditions linked to ICT use after hours negatively impacts on employee work-life balance. Thirdly, the relationship between physiological aspects such as age, gender and ethnicity were interrogated to establish an employees’ ability to adapt to changing work conditions, brought about as a direct result of ICT. Lastly, this study set out to establish which ICT tool (email, cellular phone, smartphone or other) has the highest impact on employee wellness. The data collection process yielded a sample of 103 respondents in middle and senior management levels of the Target Company, with 97% being recipients of employer provided ICT tools. These respondents represented the employees who are most likely to be affected by the phenomena under investigation. The survey data was captured and analysed using descriptive statistical techniques. The interpretation revealed aspects which formed the basis for managerial recommendations in the form of a proposed framework to manage the impact of ICT on employee well-being. The findings of the study found that the use of ICT outside of normal working hours has a negative influence on employee well-being as measured in terms of work-life balance and stress. The literature review findings were confirmed as supporting the statement that flexible working conditions linked to ICT use after hours having a positive influence on employee work-life balance. A further finding of the study was the confirmation of physiological aspects affects an employees’ ability to adapt to changing working conditions, thereby having a negative influence on employee work-life balance. Lastly, to the question of which ICT tool has the biggest impact on well-being, it was found that differing ICT tools (email, cellular, smartphone, or other) do not have a negative influence on employee wellness. These findings formed the basis for the recommendations in the form of a framework which has been proposed to manage the impact of ICT on employee well-being. The most pertinent aspect of the framework includes the employer communicating a well-defined ICT usage policy, which clearly outlines a standard operating procedure in relation to ICT use to all its employees. The findings furthermore propose that the employer should take the time to explain and train its employees as to what is considered acceptable and non-acceptable use of ICT devices, especially in relation to after hour use and leave absences from work. To ensure employee well-being, employees should be encouraged to implement defined time blocks for when they are available for work and when they are not. This can be applied through the act of switching off their ICT devices, which constitutes a boundary work tactic as an action in order to prevent work-related interruptions in the private sphere. While the employer can take described measures, it should also be noted that there is responsibility on the part of the employee to ensure personal wellness, including regular exercise, relaxation, and taking appropriate breaks when necessary. Moreover, employees can apply work and life boundary management techniques through the selective use of devices. By not applying automatic work email updates on ICT devices such as smart phones is yet another boundary management technique which can be utilised by employees. There are a range of practical suggestions which are proposed as a method to minimize the risk of ICT use on employee well-being within this research document. The above proposals have only served to highlight a select few aspects. While it is acknowledged that there are important advantages associated with the development and use of ICT, it is equally important to allow employees to recharge their batteries in the form of appropriate downtime to regain perspective, thus allowing the organisation to maintain its competitive advantage, with the well-being of its employees taken to heart.
- Full Text:
- Date Issued: 2018
- Authors: Ackerman, Richard
- Date: 2018
- Subjects: Work environment -- Psychological aspects , Work -- Technological innovations Employees -- Mental health Job stress Flextime
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21449 , vital:29523
- Description: Employees who work with Information Communication Technology (hereafter referred to as ICT) face a risk in a rise of portable work. This in turn provides a means for employees to be connected to work, even when at home. Flexible work solutions and ability to work any hour of the week creates non-standard work schedules, which in turn can lead to a condition of work-a-holism. In most cases, this phenomena is driven by the belief that being constantly available to work demonstrates a devotion to one’s career and employer. The higher demands placed on employees, are in most cases at the expense of employees’ health, work-life balance and overall well-being. The primary objective of this study is therefore to establish whether the use of ICT outside of normal working hours affects employee well-being, as measured in terms of work-life balance. The second objective of this study is to provide the Target Company within the automotive component supply industry located in Port Elizabeth, in the Republic of South Africa, with a framework for managing the impact of ICT on employee well-being. The research paper has been prompted by the Target Company having recently introduced flexible working solutions for its employees. Research on the topic of alternative forms of work schedules, has shown flexible working arrangements gives employees more choice and control over where, when and by how much they work. Flexibility allows employees to actively shape their working conditions which helps them solve the demands of integrating personal life and work commitments. Whether management should encourage or permit the use of ICT amongst its employees to extend beyond normal working hours however remains unclear. In order to answer the research questions, this study has applied a quantitative, positivistic and deductive research based methodology. The approach applied within this study included conducting an extensive literature review on the effects of ICT use after hours on employee well-being. Thereafter using literature as a foundation, a measuring instrument was constructed in the form of an online questionnaire. The questionnaire was emailed to respondents to collect primary data, in order to measure the dependent and independent variables in terms of the hypothesised relationships. Testing of the variables followed, in order to establish whether the use of ICT use after hours negatively impacts employee well-being as measured in terms of work-life balance and stress. Secondly, the study set out to establish whether flexible working conditions linked to ICT use after hours negatively impacts on employee work-life balance. Thirdly, the relationship between physiological aspects such as age, gender and ethnicity were interrogated to establish an employees’ ability to adapt to changing work conditions, brought about as a direct result of ICT. Lastly, this study set out to establish which ICT tool (email, cellular phone, smartphone or other) has the highest impact on employee wellness. The data collection process yielded a sample of 103 respondents in middle and senior management levels of the Target Company, with 97% being recipients of employer provided ICT tools. These respondents represented the employees who are most likely to be affected by the phenomena under investigation. The survey data was captured and analysed using descriptive statistical techniques. The interpretation revealed aspects which formed the basis for managerial recommendations in the form of a proposed framework to manage the impact of ICT on employee well-being. The findings of the study found that the use of ICT outside of normal working hours has a negative influence on employee well-being as measured in terms of work-life balance and stress. The literature review findings were confirmed as supporting the statement that flexible working conditions linked to ICT use after hours having a positive influence on employee work-life balance. A further finding of the study was the confirmation of physiological aspects affects an employees’ ability to adapt to changing working conditions, thereby having a negative influence on employee work-life balance. Lastly, to the question of which ICT tool has the biggest impact on well-being, it was found that differing ICT tools (email, cellular, smartphone, or other) do not have a negative influence on employee wellness. These findings formed the basis for the recommendations in the form of a framework which has been proposed to manage the impact of ICT on employee well-being. The most pertinent aspect of the framework includes the employer communicating a well-defined ICT usage policy, which clearly outlines a standard operating procedure in relation to ICT use to all its employees. The findings furthermore propose that the employer should take the time to explain and train its employees as to what is considered acceptable and non-acceptable use of ICT devices, especially in relation to after hour use and leave absences from work. To ensure employee well-being, employees should be encouraged to implement defined time blocks for when they are available for work and when they are not. This can be applied through the act of switching off their ICT devices, which constitutes a boundary work tactic as an action in order to prevent work-related interruptions in the private sphere. While the employer can take described measures, it should also be noted that there is responsibility on the part of the employee to ensure personal wellness, including regular exercise, relaxation, and taking appropriate breaks when necessary. Moreover, employees can apply work and life boundary management techniques through the selective use of devices. By not applying automatic work email updates on ICT devices such as smart phones is yet another boundary management technique which can be utilised by employees. There are a range of practical suggestions which are proposed as a method to minimize the risk of ICT use on employee well-being within this research document. The above proposals have only served to highlight a select few aspects. While it is acknowledged that there are important advantages associated with the development and use of ICT, it is equally important to allow employees to recharge their batteries in the form of appropriate downtime to regain perspective, thus allowing the organisation to maintain its competitive advantage, with the well-being of its employees taken to heart.
- Full Text:
- Date Issued: 2018
The development of a project management body of knowledge model for Vodacom in the eastern region of RSA
- Authors: Alley, Andre
- Date: 2020
- Subjects: Cell phone services industry -- South Africa , Project management Knowledge management Organizational learning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/50338 , vital:42110
- Description: The purpose of this research was the development of a project management body of knowledge model for Vodacom in the Eastern Region of the Republic of South Africa (RSA). As a result of a recent increase of complaints regarding projects delivered by Vodacom Eastern Region. The research started with a structured literature review, followed by a qualitative case study research design using embedded units of analysis, providing useful insights in sustainable project management in Vodacom Easter Region, RSA. The outcome of the research was in the form of a sustainable project management body of knowledge model for Vodacom in the Eastern Region of RSA, which highlighted five focus areas, namely; team structure, project organisational structure, stakeholder management, attributes of team members, communication and information technology enablers. The study concluded with practical recommendations for a relevant and sustainable project management model under the five focus areas.
- Full Text:
- Date Issued: 2020
- Authors: Alley, Andre
- Date: 2020
- Subjects: Cell phone services industry -- South Africa , Project management Knowledge management Organizational learning
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/50338 , vital:42110
- Description: The purpose of this research was the development of a project management body of knowledge model for Vodacom in the Eastern Region of the Republic of South Africa (RSA). As a result of a recent increase of complaints regarding projects delivered by Vodacom Eastern Region. The research started with a structured literature review, followed by a qualitative case study research design using embedded units of analysis, providing useful insights in sustainable project management in Vodacom Easter Region, RSA. The outcome of the research was in the form of a sustainable project management body of knowledge model for Vodacom in the Eastern Region of RSA, which highlighted five focus areas, namely; team structure, project organisational structure, stakeholder management, attributes of team members, communication and information technology enablers. The study concluded with practical recommendations for a relevant and sustainable project management model under the five focus areas.
- Full Text:
- Date Issued: 2020
Investigating the relationship between human resource practices and organisational commitment amongst financial advisors in an insurance company in Kwa-Zulu Natal
- Authors: Appasamy, Sherilyn
- Date: 2020
- Subjects: Financial services industry
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47514 , vital:40120
- Description: The insurance sector within the financial services industry faces a significant human capital dilemma due to its largely aging workforce. Over the last decade, the financial services industry has been plagued by enormous and complex change. This plethora of change is as a result of changing regulatory landscape, the evolving digitalisation of the world and the state of the declining youth African economy. This uncertainty and instability has the potential to impact the career aspirations of financial advisors in the insurance sector as they experience many hurdles to growth. This volatility also impacts organisations as attraction into the role diminishes. Human Resource Management practices which are meant to fulfill strategic partnership role within organisations are meant to guide business accordingly to attract and retain top talent. This paper presents an investigation of Human Resource Management (HRM) practices within an insurance company and the impact of Human Resources Management practices on the organisational commitment of financial advisors. An empirical study, consisting of an online questionnaire, was conducted amongst 102 employees from an insurance company in Kwa-Zulu Natal. The analysis revealed that the relationship of HRM practices to organisational commitment outcomes in the insurance company was exclusive in that only three of the five HRM practices being recruitment and selection; training and development; and workplace culture and climate, were found to be positively and significantly related to the organisational commitment of advisors. It was concluded that recruitment and selection plays an important role in matching the right skills, abilities and personality for the job. There is a critical need for the shift in focus from academy classroom learning to on-the-job practical training and mentorship from senior advisors. Thirdly, workplace climate and culture is a key determinant into whether an employee will stay and creating a space which is diverse, flexible and harnesses work-life integration will be more critical moving forward.
- Full Text:
- Date Issued: 2020
- Authors: Appasamy, Sherilyn
- Date: 2020
- Subjects: Financial services industry
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47514 , vital:40120
- Description: The insurance sector within the financial services industry faces a significant human capital dilemma due to its largely aging workforce. Over the last decade, the financial services industry has been plagued by enormous and complex change. This plethora of change is as a result of changing regulatory landscape, the evolving digitalisation of the world and the state of the declining youth African economy. This uncertainty and instability has the potential to impact the career aspirations of financial advisors in the insurance sector as they experience many hurdles to growth. This volatility also impacts organisations as attraction into the role diminishes. Human Resource Management practices which are meant to fulfill strategic partnership role within organisations are meant to guide business accordingly to attract and retain top talent. This paper presents an investigation of Human Resource Management (HRM) practices within an insurance company and the impact of Human Resources Management practices on the organisational commitment of financial advisors. An empirical study, consisting of an online questionnaire, was conducted amongst 102 employees from an insurance company in Kwa-Zulu Natal. The analysis revealed that the relationship of HRM practices to organisational commitment outcomes in the insurance company was exclusive in that only three of the five HRM practices being recruitment and selection; training and development; and workplace culture and climate, were found to be positively and significantly related to the organisational commitment of advisors. It was concluded that recruitment and selection plays an important role in matching the right skills, abilities and personality for the job. There is a critical need for the shift in focus from academy classroom learning to on-the-job practical training and mentorship from senior advisors. Thirdly, workplace climate and culture is a key determinant into whether an employee will stay and creating a space which is diverse, flexible and harnesses work-life integration will be more critical moving forward.
- Full Text:
- Date Issued: 2020
The quality of tertiary healthcare in the Port Elizabeth - Eastern Cape province hospital complex
- Authors: Aroyewun, Nurudeen
- Date: 2020
- Subjects: SERVQUAL (Service quality framework)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47515 , vital:40115
- Description: The goal of this study was to carry out a comprehensive assessment of the quality of healthcare in the Port Elizabeth Hospital Complex in the province of the Eastern Cape in South Africa. The assessment was made on the basis of the perceptions of patients of the features of the hospital and the services which it provides to patients. A quantitative research design was adopted to conduct the study. The data was derived from a questionnaire which the research assistants administered to patients in a number of surgical clinics in the hospital. Across-sectional sample of 350 patients, who were making their first follow-up visits after having previously been admitted to the hospital to undergo surgical procedures, was obtained by making use of convenience sampling. The researcher made use of the modified SERVQUAL scale for hospital services in order to measure the extent to which the participants agreed with statements pertaining to five specific dimensions of the quality of service, namely, tangibles, reliability, responsiveness, assurance, and empathy. The overall gap score was negative (-0.52), which indicates that the respondents perceived that the quality of healthcare which the hospital provided was unsatisfactory. Although the gap scores for each of five of the dimensions of quality were negative, the two dimensions whose gap scores reflected the highest levels of dissatisfaction were reliability (-0.66) and responsiveness (-0.63). The findings of this study could assist the Department of Health of the Eastern Cape Provincial Government to appreciate the perceptions of the public of the quality of healthcare which the Port Elizabeth Hospital Complex provides to patients. The recommendations which are made on the basis of the findings of this study could assist policymakers and members of the senior management of the hospital complex to formulate policies which result in substantial improvements in the quality of healthcare in the hospital complex. Further research is still needed to identify the factors which adversely affect the performance of the staff of the hospital and limit their ability to provide satisfactory healthcare consistently to patients.
- Full Text:
- Date Issued: 2020
- Authors: Aroyewun, Nurudeen
- Date: 2020
- Subjects: SERVQUAL (Service quality framework)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47515 , vital:40115
- Description: The goal of this study was to carry out a comprehensive assessment of the quality of healthcare in the Port Elizabeth Hospital Complex in the province of the Eastern Cape in South Africa. The assessment was made on the basis of the perceptions of patients of the features of the hospital and the services which it provides to patients. A quantitative research design was adopted to conduct the study. The data was derived from a questionnaire which the research assistants administered to patients in a number of surgical clinics in the hospital. Across-sectional sample of 350 patients, who were making their first follow-up visits after having previously been admitted to the hospital to undergo surgical procedures, was obtained by making use of convenience sampling. The researcher made use of the modified SERVQUAL scale for hospital services in order to measure the extent to which the participants agreed with statements pertaining to five specific dimensions of the quality of service, namely, tangibles, reliability, responsiveness, assurance, and empathy. The overall gap score was negative (-0.52), which indicates that the respondents perceived that the quality of healthcare which the hospital provided was unsatisfactory. Although the gap scores for each of five of the dimensions of quality were negative, the two dimensions whose gap scores reflected the highest levels of dissatisfaction were reliability (-0.66) and responsiveness (-0.63). The findings of this study could assist the Department of Health of the Eastern Cape Provincial Government to appreciate the perceptions of the public of the quality of healthcare which the Port Elizabeth Hospital Complex provides to patients. The recommendations which are made on the basis of the findings of this study could assist policymakers and members of the senior management of the hospital complex to formulate policies which result in substantial improvements in the quality of healthcare in the hospital complex. Further research is still needed to identify the factors which adversely affect the performance of the staff of the hospital and limit their ability to provide satisfactory healthcare consistently to patients.
- Full Text:
- Date Issued: 2020
The scalability of small and medium enterprises in South Africa
- Authors: Augustyn, Wesley
- Date: 2018
- Subjects: Small business -- South Africa -- Management , Business planning -- South Africa Corporations -- South Africa -- Growth Success in business -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21516 , vital:29532
- Description: It has long been recognised that small and medium enterprises (SMEs) account for an overwhelming part of businesses worldwide and that they contribute considerably to private sector Gross Domestic Product (GDP), growth and are the source for most new employment opportunities. It may therefore be postulated that scaling and growing SMEs are of notable importance to the economic wealth of the country and to this extent it eliminates economic stagnation. This treatise argues the significant impact that entrepreneurship exerts on the South African economy. This would allow the role players to identify the strategic interventions necessary to grow and scale SMEs. A literature review was conducted to develop insights on the factors that affect the scalability of SMEs. The aforementioned section expounds on the concept of SMEs. Secondly, the emergence of SMEs across developed and emerging economies is discussed by exploring the United States of America, Europe and the BRICS economies respectively. Thirdly, SMEs in the South African context are explored. Fourthly, the requirements and challenges of SMEs in the South African economy are highlighted. The primary data for this study were collected from the sample by means of an online questionnaire and through fieldworkers who were deployed to collect responses from the sample group. A representative sample of n = 295 responses were received. Descriptive statistics were used to summarize the data in a way to simplify the interpretation of the data. Inferential statistics were used to authenticate conclusions made from the data. The model was developed and identified the following factors as exerting influence on the scalability of SMEs: Access to Finance, Access to Markets and Access to Human Capital, Entrepreneurial Intention, Regulatory Framework, Business Support and Networks. The average mean values of the factors were then used to establish their position or ranking as determined from the responses received. All factors ranked above a mean value of 3 which indicates that SMEs have a neutral to positive opinion of the factors identified in the model. According to a one-tailed t-test from the sample of SMEs it was shown that two of the nine factors had a large effect size in the factors of Human Capital and Entrepreneurial Intention. The Scalability of SMEs’ model developed in this study specified the factors that influence the growth of SMEs.
- Full Text:
- Date Issued: 2018
- Authors: Augustyn, Wesley
- Date: 2018
- Subjects: Small business -- South Africa -- Management , Business planning -- South Africa Corporations -- South Africa -- Growth Success in business -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21516 , vital:29532
- Description: It has long been recognised that small and medium enterprises (SMEs) account for an overwhelming part of businesses worldwide and that they contribute considerably to private sector Gross Domestic Product (GDP), growth and are the source for most new employment opportunities. It may therefore be postulated that scaling and growing SMEs are of notable importance to the economic wealth of the country and to this extent it eliminates economic stagnation. This treatise argues the significant impact that entrepreneurship exerts on the South African economy. This would allow the role players to identify the strategic interventions necessary to grow and scale SMEs. A literature review was conducted to develop insights on the factors that affect the scalability of SMEs. The aforementioned section expounds on the concept of SMEs. Secondly, the emergence of SMEs across developed and emerging economies is discussed by exploring the United States of America, Europe and the BRICS economies respectively. Thirdly, SMEs in the South African context are explored. Fourthly, the requirements and challenges of SMEs in the South African economy are highlighted. The primary data for this study were collected from the sample by means of an online questionnaire and through fieldworkers who were deployed to collect responses from the sample group. A representative sample of n = 295 responses were received. Descriptive statistics were used to summarize the data in a way to simplify the interpretation of the data. Inferential statistics were used to authenticate conclusions made from the data. The model was developed and identified the following factors as exerting influence on the scalability of SMEs: Access to Finance, Access to Markets and Access to Human Capital, Entrepreneurial Intention, Regulatory Framework, Business Support and Networks. The average mean values of the factors were then used to establish their position or ranking as determined from the responses received. All factors ranked above a mean value of 3 which indicates that SMEs have a neutral to positive opinion of the factors identified in the model. According to a one-tailed t-test from the sample of SMEs it was shown that two of the nine factors had a large effect size in the factors of Human Capital and Entrepreneurial Intention. The Scalability of SMEs’ model developed in this study specified the factors that influence the growth of SMEs.
- Full Text:
- Date Issued: 2018
The impact of the LRA amendments 2015 - section 198 on labour flexibility in the nelson Mandela Bay automotive component manufacturing industry
- Authors: Badenhorst, Petri
- Date: 2018
- Subjects: Employment agencies -- South Africa , Labor market -- South Africa -- Nelson Mandela Bay Municipality Labor laws and legislation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/23360 , vital:30535
- Description: For many years businesses have been capitalising on the benefits that employees employed on a temporary basis through temporary employment services (labour brokers) has had to offer in terms of labour flexibility. Following the passing of the amended Labour Relations Act of South Africa in early 2015, much attention has been given to section 198 as this section aims to further regulate the use temporary employment. The main objective of this paper consists in studying the impact that the recent amendments to section 198 of the Labour Relations Act have had on labour flexibility in the Nelson Mandela Bay automotive component manufacturing industry. The paper examines how businesses have historically benefitted from the use of temporary labour, how these benefits are slowly being removed, and how businesses are responding to mitigate the risks associated with this legislative change whilst becoming compliant. As the topic being researched is still very recent, with certain legal aspects remaining to be fully tested in the courts, it is hoped that that this study will provide sufficient information to assist all the stakeholders of businesses to make more informative decisions in the future.
- Full Text:
- Date Issued: 2018
- Authors: Badenhorst, Petri
- Date: 2018
- Subjects: Employment agencies -- South Africa , Labor market -- South Africa -- Nelson Mandela Bay Municipality Labor laws and legislation -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/23360 , vital:30535
- Description: For many years businesses have been capitalising on the benefits that employees employed on a temporary basis through temporary employment services (labour brokers) has had to offer in terms of labour flexibility. Following the passing of the amended Labour Relations Act of South Africa in early 2015, much attention has been given to section 198 as this section aims to further regulate the use temporary employment. The main objective of this paper consists in studying the impact that the recent amendments to section 198 of the Labour Relations Act have had on labour flexibility in the Nelson Mandela Bay automotive component manufacturing industry. The paper examines how businesses have historically benefitted from the use of temporary labour, how these benefits are slowly being removed, and how businesses are responding to mitigate the risks associated with this legislative change whilst becoming compliant. As the topic being researched is still very recent, with certain legal aspects remaining to be fully tested in the courts, it is hoped that that this study will provide sufficient information to assist all the stakeholders of businesses to make more informative decisions in the future.
- Full Text:
- Date Issued: 2018
The determinants of waste separation behaviour in Uitenhage, South Africa
- Authors: Basson, Anna-Marie
- Date: 2018
- Subjects: Recycling industry -- South Africa , Sustainable development -- South Africa Economic development -- South Africa -- Environmental aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/23658 , vital:30593
- Description: The value of waste as a resource, diverting waste from landfills and the need for a circular economy, was emphasised at the South African and European Colloquium on recycling hosted by PETCO, the polyethylene terephthalate company (Godfrey, 2013, p. 17). In South Africa, the recycling industry is seen as a means to provide income and skills development, and to create sustainable livelihoods. Yet, the country remains deeply entrenched in landfilling (Godfrey, 2013, p. 19). According to Zhang, Huang, Yin and Gong (2015, p. 9475) “understanding the factors that affect residents’ waste separation behaviours helps in constructing effective environmental campaigns for the community”. The focus of a waste management system should be to motivate and convince the consumer to dispose of their waste in a sustainable manner. The waste separation decision is complex and can be explained by the theory of planned behaviour and theory of reasoned action (Nguyen, Nguyen, Lobo & Dao, 2017, p. 2). The aim of this study is to identify and evaluate the factors that influence the waste separation behaviour of households in the Uitenhage area. In order to achieve this aim, secondary research (literature review) and primary research (empirical study) were conducted. The study has shown that if the residents are presented with free containers and have access to a collection service which facilitates the flow of the recyclables from the point of consumption to the point of sustainable disposal and conversion, it could motivate them to separate the waste. The only variable that was found significant in relation to household waste separation behaviour was motivation. The respondents are motivated to separate their household waste; yet, they do not separate it. The frequency distribution analysis reported that the sample was not experienced waste separators, where less than half of the sample was engaged in some waste separation activities. Yet, the respondents had a positive attitude towards the importance of waste separation and disagreed that waste separation is inconvenient. The majority of the respondents agreed that they have control over their behaviour and that the decision to separate their waste is within their control, but yet they do not separate their waste. The respondents agreed that they have the knowledge of what and how to separate waste, however, disagreed that they know where to take their separated waste. Interestingly, the respondents agreed that waste separation is The determinants of waste separation behaviour in Uitenhage, South Africa part of their moral norms; yet, they do not consider family and friends, including the municipality, to exert social pressure on them to separate their household waste. It is recommended that the municipality investigates the requirements for implementing a waste management scheme which provides containers for free and collects separated waste from households. Entrepreneurs can also play a pivotal role in bridging the gap in the waste management supply chain by establishing buy-back centres and sustainable recycling depots to facilitate the collection of separated waste for recycling. These collection services, buy-back centres and recycling depots present business opportunities and job creation potential, which will drive the economic growth in the Nelson Mandela Bay area.
- Full Text:
- Date Issued: 2018
- Authors: Basson, Anna-Marie
- Date: 2018
- Subjects: Recycling industry -- South Africa , Sustainable development -- South Africa Economic development -- South Africa -- Environmental aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/23658 , vital:30593
- Description: The value of waste as a resource, diverting waste from landfills and the need for a circular economy, was emphasised at the South African and European Colloquium on recycling hosted by PETCO, the polyethylene terephthalate company (Godfrey, 2013, p. 17). In South Africa, the recycling industry is seen as a means to provide income and skills development, and to create sustainable livelihoods. Yet, the country remains deeply entrenched in landfilling (Godfrey, 2013, p. 19). According to Zhang, Huang, Yin and Gong (2015, p. 9475) “understanding the factors that affect residents’ waste separation behaviours helps in constructing effective environmental campaigns for the community”. The focus of a waste management system should be to motivate and convince the consumer to dispose of their waste in a sustainable manner. The waste separation decision is complex and can be explained by the theory of planned behaviour and theory of reasoned action (Nguyen, Nguyen, Lobo & Dao, 2017, p. 2). The aim of this study is to identify and evaluate the factors that influence the waste separation behaviour of households in the Uitenhage area. In order to achieve this aim, secondary research (literature review) and primary research (empirical study) were conducted. The study has shown that if the residents are presented with free containers and have access to a collection service which facilitates the flow of the recyclables from the point of consumption to the point of sustainable disposal and conversion, it could motivate them to separate the waste. The only variable that was found significant in relation to household waste separation behaviour was motivation. The respondents are motivated to separate their household waste; yet, they do not separate it. The frequency distribution analysis reported that the sample was not experienced waste separators, where less than half of the sample was engaged in some waste separation activities. Yet, the respondents had a positive attitude towards the importance of waste separation and disagreed that waste separation is inconvenient. The majority of the respondents agreed that they have control over their behaviour and that the decision to separate their waste is within their control, but yet they do not separate their waste. The respondents agreed that they have the knowledge of what and how to separate waste, however, disagreed that they know where to take their separated waste. Interestingly, the respondents agreed that waste separation is The determinants of waste separation behaviour in Uitenhage, South Africa part of their moral norms; yet, they do not consider family and friends, including the municipality, to exert social pressure on them to separate their household waste. It is recommended that the municipality investigates the requirements for implementing a waste management scheme which provides containers for free and collects separated waste from households. Entrepreneurs can also play a pivotal role in bridging the gap in the waste management supply chain by establishing buy-back centres and sustainable recycling depots to facilitate the collection of separated waste for recycling. These collection services, buy-back centres and recycling depots present business opportunities and job creation potential, which will drive the economic growth in the Nelson Mandela Bay area.
- Full Text:
- Date Issued: 2018
A framework for enhancing compliance with Employee Performance Management and Development Systems(EPMDS) among public sector doctors in BCMM health facilities
- Bayeni, Luvuyo Lonwabo Precious
- Authors: Bayeni, Luvuyo Lonwabo Precious
- Date: 2020
- Subjects: Performance -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47520 , vital:40116
- Description: This research explored an employee performance management and development system in the context of the public health centres in the Eastern Cape Province of South Africa. The study reviewed the literature on EPMDS in the public health sector of South Africa, noting the shortfalls, challenges, and ways in which it could be improved. The major findings from the study include the need to review the entire policy, revise the pay-scales, and co-create a new EPMDS policy creating space for the representation of the views of the employees. Without completing the development and performance evaluation, grade progression cannot be implemented despite years of service; hence the problem doctors face with their salary levels. The current EPMDS was found to be ineffective due to the wide discrepancy that exists between doctors and other health professionals in public health institutions. Among the commitment motivators highlighted by the respondents, was the need to develop an organisational culture that permits employees to recognise that they are appreciated. Future research must consider using mixed research methods, in the context of other South African Provinces and include a larger sample of research participants.
- Full Text:
- Date Issued: 2020
- Authors: Bayeni, Luvuyo Lonwabo Precious
- Date: 2020
- Subjects: Performance -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47520 , vital:40116
- Description: This research explored an employee performance management and development system in the context of the public health centres in the Eastern Cape Province of South Africa. The study reviewed the literature on EPMDS in the public health sector of South Africa, noting the shortfalls, challenges, and ways in which it could be improved. The major findings from the study include the need to review the entire policy, revise the pay-scales, and co-create a new EPMDS policy creating space for the representation of the views of the employees. Without completing the development and performance evaluation, grade progression cannot be implemented despite years of service; hence the problem doctors face with their salary levels. The current EPMDS was found to be ineffective due to the wide discrepancy that exists between doctors and other health professionals in public health institutions. Among the commitment motivators highlighted by the respondents, was the need to develop an organisational culture that permits employees to recognise that they are appreciated. Future research must consider using mixed research methods, in the context of other South African Provinces and include a larger sample of research participants.
- Full Text:
- Date Issued: 2020
The impact of mergers and acquisitions on employee well-being in the beverage industry: The CCBSA coastal region case
- Authors: Belle, Isabel
- Date: 2020
- Subjects: Employees health promotion -- South Africa -- Eastern Cape , Beverage industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49751 , vital:41796
- Description: Globalisation, technological advancement and currency regulations are key motivators for companies to invest in foreign countries. As new entrants enter the market companies are faced with the threat of market share loss due to increased competition. The increase in the global competitive landscape has a direct impact on the rise of Mergers and Acquisitions (M&A). The growth potential of companies that experienced mergers has resulted in the boom of M&A over the past three decades. In most cases M&A have resulted in job losses and in some demotions. It is no surprise that these transactions result in an anxious and stressed workforce. The merger of the three soft drink bottlers in South Africa namely: CCF, Shanduka and ABI has brought about changes that have left some employees feeling anxious about the future. The combining of different cultures from the different entities can have a negative effect on employees as they would need to adapt to a different culture of the new formed entity. M&A were first introduced in the United States during the eighteenth century and moved into Europe in the nineteenth century. A large body of research has been concentrated in the United States and European markets to understand phenomena relating to such activities in developed countries. M&A activities have also transcended into developing countries. Over the past few years M&A transactions have become a critical gateway for investment in Africa for both local and universal market players. The aim of the study is to understand the employees’ state of mind in the workplace after the merger. The results of the study show that employee morale prior to the merger was higher when compared to post the merger, which implies that employee morale has declined post the merger. The results indicate that after the merger there was a significant decrease in trust, motivation, employee well-being and job satisfaction.
- Full Text:
- Date Issued: 2020
- Authors: Belle, Isabel
- Date: 2020
- Subjects: Employees health promotion -- South Africa -- Eastern Cape , Beverage industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/49751 , vital:41796
- Description: Globalisation, technological advancement and currency regulations are key motivators for companies to invest in foreign countries. As new entrants enter the market companies are faced with the threat of market share loss due to increased competition. The increase in the global competitive landscape has a direct impact on the rise of Mergers and Acquisitions (M&A). The growth potential of companies that experienced mergers has resulted in the boom of M&A over the past three decades. In most cases M&A have resulted in job losses and in some demotions. It is no surprise that these transactions result in an anxious and stressed workforce. The merger of the three soft drink bottlers in South Africa namely: CCF, Shanduka and ABI has brought about changes that have left some employees feeling anxious about the future. The combining of different cultures from the different entities can have a negative effect on employees as they would need to adapt to a different culture of the new formed entity. M&A were first introduced in the United States during the eighteenth century and moved into Europe in the nineteenth century. A large body of research has been concentrated in the United States and European markets to understand phenomena relating to such activities in developed countries. M&A activities have also transcended into developing countries. Over the past few years M&A transactions have become a critical gateway for investment in Africa for both local and universal market players. The aim of the study is to understand the employees’ state of mind in the workplace after the merger. The results of the study show that employee morale prior to the merger was higher when compared to post the merger, which implies that employee morale has declined post the merger. The results indicate that after the merger there was a significant decrease in trust, motivation, employee well-being and job satisfaction.
- Full Text:
- Date Issued: 2020
Factors affecting female students studying engineering at a higher education institution
- Authors: Boshoff, Hildegarde
- Date: 2018
- Subjects: Women in engineering -- South Africa , Women -- Education (Graduate) -- South Africa Sex discrimination in education -- South Africa South Africa -- Education (Higher)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21746 , vital:29745
- Description: Engineering is of vital importance for humankind. Engineering combines the fields of mathematics and science, including engineering science and technology, in order to solve problems in the real world and in order to improve the society and economies of countries. It includes the ability to implement ideas in a cost effective and practical manner. Some of these solutions may include sustainability, needs of society, necessary risks and protection of the environment. Engineers develop ideas by using production of technology in order to improve the living of humankind. This includes designing and manufacturing different products based on customer needs and expectations. Although a field in engineering is largely a male-dominated career, women are becoming more interested in this career, compared to a few years ago. The problem remains that female students are still in the minority compared to their male counterparts studying engineering. Therefore, universities need to find solutions to attract female students towards engineering. There are various reasons why female students choose to study engineering, which include different influences, encouragements and their perception towards the Faculty and the academic staff. Thus, the purpose of the research study is to identify the reasons for both genders, currently studying engineering at Nelson Mandela University, formally known as Nelson Mandela Metropolitan University (NMMU), why they chose to study engineering, what influenced their studies, their encouragements or discouragements and overall perception and experience while studying engineering. The main focus will be on female students. This research study was an exploratory, mixed method study, which contains literature studies, surveys and cross-sectional studies. A literature study was compiled by using secondary sources in order to identify the importance of engineering internationally and within South Africa, women in the workplace and female students studying towards engineering. The empirical study, which consisted of a survey, was compiled and distributed to all Nelson Mandela University undergraduate students studying towards an engineering qualification. Respondents were asked various questions regarding pre-studies and their perceptions and experiences during their studies. This includes their experience with the academic staff and the Faculty of Engineering in general. For the analysis of the data, both Descriptive and Inferential Statistical methods were used. Some of the findings from the research study include that both genders develop an interest for engineering at a young age (between ages 13 – 18). Therefore, an interest is developed during high school level. Both genders choose to study engineering for the same reasons. The interest for choosing a career for both genders was triggered by a qualified engineer’s influence. During high school, female students take part in science, mathematics and engineering programmes and participate in competitions or contests. Both gender’s science, mathematics and engineering abilities increased since they started their studies at a higher education institution. From the findings, both genders indicated that they have a high level of interest in engineering, they are satisfied with their choice of engineering field and they are committed to complete their engineering qualification. Both genders are confident that they will find employment in engineering that pays well. Female students believe that they are better at problem solving activities, they are more committed to their studies, they work better with other people and they are more confident in their engineering abilities compared to the male counterparts. The findings also include that during their studies, both genders receive encouragement from various factors, but the significant source of encouragement for both genders are their mothers and employment opportunities. Whereas the most significant source of discouragement for both genders are their grades or academic performance and the amount of time required for engineering. Both genders receive equal quality in lecturing throughout their studies and the academic staff do not treat female students different from male students. It is also significant that female students receive support from the Faculty of Engineering. Female students will definitely encourage other females to study towards a field in engineering and find the academic staff approachable. Academic staff does give regular feedback to students regarding their academic performance. Therefore both genders know at all-time their academic performance and therefore will be able to improve their results. There are not enough female lecturers within the Engineering Department. Female lecturers serve as role models for female students. Therefore, the University’s management team needs to investigate this matter. The research study concluded with recommendations and considerations, contribution towards the body of knowledge, future research and the limitations of the study. Furthermore, the study offers an understanding of engineering students at Nelson Mandela University, which includes their current overall experience during their studies. The treatise will therefore assist the readers and especially Nelson Mandela University to attract and retain female students by addressing their challenges they experience during their studies.
- Full Text:
- Date Issued: 2018
- Authors: Boshoff, Hildegarde
- Date: 2018
- Subjects: Women in engineering -- South Africa , Women -- Education (Graduate) -- South Africa Sex discrimination in education -- South Africa South Africa -- Education (Higher)
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21746 , vital:29745
- Description: Engineering is of vital importance for humankind. Engineering combines the fields of mathematics and science, including engineering science and technology, in order to solve problems in the real world and in order to improve the society and economies of countries. It includes the ability to implement ideas in a cost effective and practical manner. Some of these solutions may include sustainability, needs of society, necessary risks and protection of the environment. Engineers develop ideas by using production of technology in order to improve the living of humankind. This includes designing and manufacturing different products based on customer needs and expectations. Although a field in engineering is largely a male-dominated career, women are becoming more interested in this career, compared to a few years ago. The problem remains that female students are still in the minority compared to their male counterparts studying engineering. Therefore, universities need to find solutions to attract female students towards engineering. There are various reasons why female students choose to study engineering, which include different influences, encouragements and their perception towards the Faculty and the academic staff. Thus, the purpose of the research study is to identify the reasons for both genders, currently studying engineering at Nelson Mandela University, formally known as Nelson Mandela Metropolitan University (NMMU), why they chose to study engineering, what influenced their studies, their encouragements or discouragements and overall perception and experience while studying engineering. The main focus will be on female students. This research study was an exploratory, mixed method study, which contains literature studies, surveys and cross-sectional studies. A literature study was compiled by using secondary sources in order to identify the importance of engineering internationally and within South Africa, women in the workplace and female students studying towards engineering. The empirical study, which consisted of a survey, was compiled and distributed to all Nelson Mandela University undergraduate students studying towards an engineering qualification. Respondents were asked various questions regarding pre-studies and their perceptions and experiences during their studies. This includes their experience with the academic staff and the Faculty of Engineering in general. For the analysis of the data, both Descriptive and Inferential Statistical methods were used. Some of the findings from the research study include that both genders develop an interest for engineering at a young age (between ages 13 – 18). Therefore, an interest is developed during high school level. Both genders choose to study engineering for the same reasons. The interest for choosing a career for both genders was triggered by a qualified engineer’s influence. During high school, female students take part in science, mathematics and engineering programmes and participate in competitions or contests. Both gender’s science, mathematics and engineering abilities increased since they started their studies at a higher education institution. From the findings, both genders indicated that they have a high level of interest in engineering, they are satisfied with their choice of engineering field and they are committed to complete their engineering qualification. Both genders are confident that they will find employment in engineering that pays well. Female students believe that they are better at problem solving activities, they are more committed to their studies, they work better with other people and they are more confident in their engineering abilities compared to the male counterparts. The findings also include that during their studies, both genders receive encouragement from various factors, but the significant source of encouragement for both genders are their mothers and employment opportunities. Whereas the most significant source of discouragement for both genders are their grades or academic performance and the amount of time required for engineering. Both genders receive equal quality in lecturing throughout their studies and the academic staff do not treat female students different from male students. It is also significant that female students receive support from the Faculty of Engineering. Female students will definitely encourage other females to study towards a field in engineering and find the academic staff approachable. Academic staff does give regular feedback to students regarding their academic performance. Therefore both genders know at all-time their academic performance and therefore will be able to improve their results. There are not enough female lecturers within the Engineering Department. Female lecturers serve as role models for female students. Therefore, the University’s management team needs to investigate this matter. The research study concluded with recommendations and considerations, contribution towards the body of knowledge, future research and the limitations of the study. Furthermore, the study offers an understanding of engineering students at Nelson Mandela University, which includes their current overall experience during their studies. The treatise will therefore assist the readers and especially Nelson Mandela University to attract and retain female students by addressing their challenges they experience during their studies.
- Full Text:
- Date Issued: 2018
The development of a world-class operator framework for the Eastern Cape automotive component industry
- Authors: Boshoff, Waldo
- Date: 2018
- Subjects: Automobile industry and trade -- South Africa -- Eastern Cape , Lean manufacturing -- South Africa -- Eastern Cape Manufacturing processes -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21757 , vital:29760
- Description: This treatise evaluates the environment in which a world-class operator within the Eastern Cape automotive component industry is expected to work, and the skills and knowledge the operator requires to function effectively. Using both qualitative interviews and a quantitative survey four basic domains of skills and knowledge were identified: manufacturing principles, shop floor skills, shop floor knowledge and generic skills. Based on these results, a framework of required content to be included in the training and developing of a world class operator for the Eastern Cape automotive component industry is developed.
- Full Text:
- Date Issued: 2018
- Authors: Boshoff, Waldo
- Date: 2018
- Subjects: Automobile industry and trade -- South Africa -- Eastern Cape , Lean manufacturing -- South Africa -- Eastern Cape Manufacturing processes -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21757 , vital:29760
- Description: This treatise evaluates the environment in which a world-class operator within the Eastern Cape automotive component industry is expected to work, and the skills and knowledge the operator requires to function effectively. Using both qualitative interviews and a quantitative survey four basic domains of skills and knowledge were identified: manufacturing principles, shop floor skills, shop floor knowledge and generic skills. Based on these results, a framework of required content to be included in the training and developing of a world class operator for the Eastern Cape automotive component industry is developed.
- Full Text:
- Date Issued: 2018
Factors that influence consumers’ buying behaviour for particular vehicle brands
- Authors: Bosman, Brendan
- Date: 2019
- Subjects: Consumer behavior -- South Africa , Consumer profiling Advertising -- South Africa , Purchasing -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/37742 , vital:34233
- Description: The motor industry is a critical component of South Africa’s economy. It is also an industry that has become intensely competitive with a large variety of vehicle brands on offer for buyers to choose from. Given the competitive nature of this environment, Original Equipment Manufacturers (OEM’s) are constantly under pressure and have to consistently review and develop new strategies to keep their brands relevant in the market. The purpose of the study was to gain insight into customer preferences and specifically vehicle purchasing behaviour, and to establish if brand factors and personal factors influence consumer buying behaviour for particular vehicle brands. An empirical investigation was embarked on using a self-administered questionnaire with a seven-point Likert scale. Convenience sampling was used and resulted in the return of 215 usable questionnaires. The reliability of the measuring instrument was confirmed via acceptable Cronbach’s alpha coefficients. Descriptive statistics were used to analyse the data collected. The main findings indicate that numerous factors influence buyers’ behaviour when purchasing a vehicle. However, Quality, Safety and Price had the biggest influence on the buyer’s decision making when choosing a particular vehicle brand. Based on the findings, recommendations are made to dealers and OEM’s. These recommendations are practical and also linked to previous research as presented in the literature. Dealerships and OEMs should therefore take cognizance of these results and improve on these factors to influence vehicle buying behaviour. These factors should also be used as strong marketing components when advertising and selling vehicles. The value for money provided by vehicles should be emphasised. The link between Quality, Safety, and Price should therefore be accentuated.
- Full Text:
- Date Issued: 2019
- Authors: Bosman, Brendan
- Date: 2019
- Subjects: Consumer behavior -- South Africa , Consumer profiling Advertising -- South Africa , Purchasing -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/37742 , vital:34233
- Description: The motor industry is a critical component of South Africa’s economy. It is also an industry that has become intensely competitive with a large variety of vehicle brands on offer for buyers to choose from. Given the competitive nature of this environment, Original Equipment Manufacturers (OEM’s) are constantly under pressure and have to consistently review and develop new strategies to keep their brands relevant in the market. The purpose of the study was to gain insight into customer preferences and specifically vehicle purchasing behaviour, and to establish if brand factors and personal factors influence consumer buying behaviour for particular vehicle brands. An empirical investigation was embarked on using a self-administered questionnaire with a seven-point Likert scale. Convenience sampling was used and resulted in the return of 215 usable questionnaires. The reliability of the measuring instrument was confirmed via acceptable Cronbach’s alpha coefficients. Descriptive statistics were used to analyse the data collected. The main findings indicate that numerous factors influence buyers’ behaviour when purchasing a vehicle. However, Quality, Safety and Price had the biggest influence on the buyer’s decision making when choosing a particular vehicle brand. Based on the findings, recommendations are made to dealers and OEM’s. These recommendations are practical and also linked to previous research as presented in the literature. Dealerships and OEMs should therefore take cognizance of these results and improve on these factors to influence vehicle buying behaviour. These factors should also be used as strong marketing components when advertising and selling vehicles. The value for money provided by vehicles should be emphasised. The link between Quality, Safety, and Price should therefore be accentuated.
- Full Text:
- Date Issued: 2019
Strategies to improve employee financial intelligence
- Authors: Botha, Perine
- Date: 2020
- Subjects: Financial literacy
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47486 , vital:40118
- Description: South African employees are largely indebted, with the majority of their disposable income used to service debt. The potential causes of this problem include the levels of education of individuals, how investors perceive the political climate in the country, levels of disposable income and the spending habits of individuals. This study aims to assist organisations to improve employee financial intelligence by investigating what influences financial intelligence. To ascertain these influences, the respondents’ level of financial literacy is to be determined as well. Financial literacy is assessed by determining a respondents’ knowledge of numeracy, risk diversification, compound interest and inflation. Additional factors such as debt management, saving culture and access to digital information too have an impact on financial literacy. An empirical study, consisting of a questionnaire was conducted among employees of a state-owned enterprise (SOE) in the Eastern Cape Province of South Africa. These employees represent both the management and junior employee profiles. The study found that 75% of the respondents were not financially literate. Financial literacy rates globally are at 51%, however, in a major emerging economy such as South Africa, the rate is between 48% and 51%. The results of the study however indicate that it is much lower than the global average as well as for that of similar developing countries. The results of the study indicate that age, gender, job grade, level of education, access to digital information, a savings culture, budgeting and debt management do not significantly influence financial literacy in the context of SouthAfrica.The research indicates that the respondents are, however, willing to learn and be educated to increase their financial knowledge and awareness. Possible strategies which could assist in improving levels of financial intelligence are:•Financial literacy courses offered by employers;•Research undertaken by employees themselves could increase their financial literacy; Employee wellness programmes, such as debt counselling, could improve the financial literacy of employees;•Completion of online courses would improve the employees’ level of financial literacy;•Budgeting and money management courses;•Financial advisors to be appointed by employers;•Debt counselling of employees.
- Full Text:
- Date Issued: 2020
- Authors: Botha, Perine
- Date: 2020
- Subjects: Financial literacy
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47486 , vital:40118
- Description: South African employees are largely indebted, with the majority of their disposable income used to service debt. The potential causes of this problem include the levels of education of individuals, how investors perceive the political climate in the country, levels of disposable income and the spending habits of individuals. This study aims to assist organisations to improve employee financial intelligence by investigating what influences financial intelligence. To ascertain these influences, the respondents’ level of financial literacy is to be determined as well. Financial literacy is assessed by determining a respondents’ knowledge of numeracy, risk diversification, compound interest and inflation. Additional factors such as debt management, saving culture and access to digital information too have an impact on financial literacy. An empirical study, consisting of a questionnaire was conducted among employees of a state-owned enterprise (SOE) in the Eastern Cape Province of South Africa. These employees represent both the management and junior employee profiles. The study found that 75% of the respondents were not financially literate. Financial literacy rates globally are at 51%, however, in a major emerging economy such as South Africa, the rate is between 48% and 51%. The results of the study however indicate that it is much lower than the global average as well as for that of similar developing countries. The results of the study indicate that age, gender, job grade, level of education, access to digital information, a savings culture, budgeting and debt management do not significantly influence financial literacy in the context of SouthAfrica.The research indicates that the respondents are, however, willing to learn and be educated to increase their financial knowledge and awareness. Possible strategies which could assist in improving levels of financial intelligence are:•Financial literacy courses offered by employers;•Research undertaken by employees themselves could increase their financial literacy; Employee wellness programmes, such as debt counselling, could improve the financial literacy of employees;•Completion of online courses would improve the employees’ level of financial literacy;•Budgeting and money management courses;•Financial advisors to be appointed by employers;•Debt counselling of employees.
- Full Text:
- Date Issued: 2020
Assessing factors that mitigate business risks in the operations of emerging black-owned businesses in Mthatha, Eastern Cape
- Authors: Bovungana, Afrika Khanyiso
- Date: 2020
- Subjects: Business enterprises, Black
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47502 , vital:40121
- Description: The study sought to assessfactors that mitigate business risks in the operations of emerging black-owned businesses in Mthatha, Eastern Cape. Small businesses in the country are significant contributorsto the South African economy,as they provide employment and development opportunities to disadvantaged communities. Many of these businesses are operationalbut have no formal systems in place to operate effectively. The lack of proper operating procedures can result ininefficiencies that often lead to the collapse and eventual failure of these businesses. Van Vuuren,a professor at the University of Pretoria,mentionedin a round table dialogue that in South Africa the early stage entrepreneurial activity rate has been recorded as9.2% whereas in similar developing economies such as Brazil early stage entrepreneurialactivity isapproximately 40%. The study utilised a quantitative research design and employed a Likert scale questionnaire on a sample of 64 black-owned small, medium and micro enterprises (SMMEs) chosen by means of a random probability samplingmethod. QuestionPro was used to analyse the data and discuss the findings of the study.The various factors identified and highlighted indicate the integral challenges faced by the black-owned SMMEs remain prevalent. The success or failure is dependent on dynamic interventions that are taken into consideration and implemented for the improvement of the environment and business life cycle of black-owned businesses.
- Full Text:
- Date Issued: 2020
- Authors: Bovungana, Afrika Khanyiso
- Date: 2020
- Subjects: Business enterprises, Black
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47502 , vital:40121
- Description: The study sought to assessfactors that mitigate business risks in the operations of emerging black-owned businesses in Mthatha, Eastern Cape. Small businesses in the country are significant contributorsto the South African economy,as they provide employment and development opportunities to disadvantaged communities. Many of these businesses are operationalbut have no formal systems in place to operate effectively. The lack of proper operating procedures can result ininefficiencies that often lead to the collapse and eventual failure of these businesses. Van Vuuren,a professor at the University of Pretoria,mentionedin a round table dialogue that in South Africa the early stage entrepreneurial activity rate has been recorded as9.2% whereas in similar developing economies such as Brazil early stage entrepreneurialactivity isapproximately 40%. The study utilised a quantitative research design and employed a Likert scale questionnaire on a sample of 64 black-owned small, medium and micro enterprises (SMMEs) chosen by means of a random probability samplingmethod. QuestionPro was used to analyse the data and discuss the findings of the study.The various factors identified and highlighted indicate the integral challenges faced by the black-owned SMMEs remain prevalent. The success or failure is dependent on dynamic interventions that are taken into consideration and implemented for the improvement of the environment and business life cycle of black-owned businesses.
- Full Text:
- Date Issued: 2020
The economic impact of electrical meter tampering within Western Cape municipalities
- Authors: Brink, Petrus Johannes
- Date: 2020
- Subjects: Electric meters--Power supply
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47526 , vital:40125
- Description: Electricity access is fundamental for satisfying elementary human needs, raising living standards, preserving satisfactory human health, assisting in the relief of poverty and helping expedite sustainable development. Furthermore, access to electricity helps to uplift communities and empower businesses, contributing to an all-round positive environment ultimately leading to the development of a country. Worldwide, electricity is generated at identified areas and by specific entities such as Eskom in South Africa, Nampower in Namibia and LEC in Lesotho. Electricity generation, transmission, and distribution are a business just like any other business and its main goals are to service the needs of its customers as well as to make a profit and look after the interests of the shareholders. Although electricity must be made available for use by all the citizens and businesses in a country, it is not a free service and must be paid for. An electricity meter is used to measure the amount of electricity used and bill the consumer accordingly. Tampering with any electrical meters in order to avoid paying for electricity is illegal and a criminal offense. Electrical meter tampering and the economic impact it has on a utility is a massive overall problem. An initial review of the problem revealed that there are studies and published statistics for electrical meter tampering in South Africa on a national level, but that there is a lack of focus and results on a regional level. The purpose of this study is to assist regional municipalities and determine how to challenge electricity meter tampering and therefore influence the economic effect it might have on such a municipality. This study looks at investigating regional municipalities with a specific focus on municipalities situated within the Western Cape. To initiate this study, secondary data was collected from academic sources and presented in the form of a literature review. The literature review addresses research questions and objectives around the background, nature, and extent of managing electricity, electrical meters, the importance of solving the problem and the potential causes of electrical meter tampering. An interpretive research philosophy was followed and primary data was gathered through a qualitative study by interviewing eleven (11)participants from ten (10)local Western Cape Municipalities. Furthermore, it was identified that the two qualitative approaches best suited to this research was a case study and grounded theory. In order to analyse the primary data gathered, a sophisticated software programme called ATLAS.ti was used to identify themes and codes emanating from the data. The analysis of the primary data was presented in the form of columns, bar and pie charts and the key findings interpreted with reference to the secondary data gathered earlier in the study.The treatise was concluded with recommendations to municipal managers of how to challenge electrical meter tampering and what economic impact meter tampering has on their municipalities. It was left to the municipal manager’s discretion to decide if they want to share the results of the study with their senior and middle managers who acted as participants in the study.
- Full Text:
- Date Issued: 2020
- Authors: Brink, Petrus Johannes
- Date: 2020
- Subjects: Electric meters--Power supply
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/47526 , vital:40125
- Description: Electricity access is fundamental for satisfying elementary human needs, raising living standards, preserving satisfactory human health, assisting in the relief of poverty and helping expedite sustainable development. Furthermore, access to electricity helps to uplift communities and empower businesses, contributing to an all-round positive environment ultimately leading to the development of a country. Worldwide, electricity is generated at identified areas and by specific entities such as Eskom in South Africa, Nampower in Namibia and LEC in Lesotho. Electricity generation, transmission, and distribution are a business just like any other business and its main goals are to service the needs of its customers as well as to make a profit and look after the interests of the shareholders. Although electricity must be made available for use by all the citizens and businesses in a country, it is not a free service and must be paid for. An electricity meter is used to measure the amount of electricity used and bill the consumer accordingly. Tampering with any electrical meters in order to avoid paying for electricity is illegal and a criminal offense. Electrical meter tampering and the economic impact it has on a utility is a massive overall problem. An initial review of the problem revealed that there are studies and published statistics for electrical meter tampering in South Africa on a national level, but that there is a lack of focus and results on a regional level. The purpose of this study is to assist regional municipalities and determine how to challenge electricity meter tampering and therefore influence the economic effect it might have on such a municipality. This study looks at investigating regional municipalities with a specific focus on municipalities situated within the Western Cape. To initiate this study, secondary data was collected from academic sources and presented in the form of a literature review. The literature review addresses research questions and objectives around the background, nature, and extent of managing electricity, electrical meters, the importance of solving the problem and the potential causes of electrical meter tampering. An interpretive research philosophy was followed and primary data was gathered through a qualitative study by interviewing eleven (11)participants from ten (10)local Western Cape Municipalities. Furthermore, it was identified that the two qualitative approaches best suited to this research was a case study and grounded theory. In order to analyse the primary data gathered, a sophisticated software programme called ATLAS.ti was used to identify themes and codes emanating from the data. The analysis of the primary data was presented in the form of columns, bar and pie charts and the key findings interpreted with reference to the secondary data gathered earlier in the study.The treatise was concluded with recommendations to municipal managers of how to challenge electrical meter tampering and what economic impact meter tampering has on their municipalities. It was left to the municipal manager’s discretion to decide if they want to share the results of the study with their senior and middle managers who acted as participants in the study.
- Full Text:
- Date Issued: 2020
Job performance and the relationship between employee engagement, goal setting, training, job fit and trust
- Authors: Brood, Ayoob
- Date: 2019
- Subjects: Performance -- Management , Job satisfaction -- South Africa Employee motivation -- South Africa Labor productivity -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/37846 , vital:34253
- Description: Every business has a goal of being profitable which relies on employee job performance. To determine the relationship employee engagement, trust, goal setting, job fit and training had on job performance surveys was sent to 8 MTN Branded retail stores within the Eastern Cape to gather data. Each survey once completed would then be dropped off and the MTN head office in Cape Road. Previous work has looked at these independent variables and how they affect job performance separately and not as a whole. Contrary to the literature, goal settings were the only variable that had a significant influence according to the findings of this study. The statistical results of this study revealed that goal settings influenced job performance with a p-value of 0.010 (p<0.05) and had a positive relationship, indicating that the respondent’s goal settings had an influence on their job performance. The mean values indicated that the respondents agreed that the independent variables would affect the performance. Thus, it is highly recommended that management investigates the requirements of implementing strategies of these variables to improve job performance.
- Full Text:
- Date Issued: 2019
- Authors: Brood, Ayoob
- Date: 2019
- Subjects: Performance -- Management , Job satisfaction -- South Africa Employee motivation -- South Africa Labor productivity -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/37846 , vital:34253
- Description: Every business has a goal of being profitable which relies on employee job performance. To determine the relationship employee engagement, trust, goal setting, job fit and training had on job performance surveys was sent to 8 MTN Branded retail stores within the Eastern Cape to gather data. Each survey once completed would then be dropped off and the MTN head office in Cape Road. Previous work has looked at these independent variables and how they affect job performance separately and not as a whole. Contrary to the literature, goal settings were the only variable that had a significant influence according to the findings of this study. The statistical results of this study revealed that goal settings influenced job performance with a p-value of 0.010 (p<0.05) and had a positive relationship, indicating that the respondent’s goal settings had an influence on their job performance. The mean values indicated that the respondents agreed that the independent variables would affect the performance. Thus, it is highly recommended that management investigates the requirements of implementing strategies of these variables to improve job performance.
- Full Text:
- Date Issued: 2019
Identifying the causes of widespread illegal dumping in buffalo city metropolitan municipality and innovative waste management mechanisms
- Authors: Brown, Drayton
- Date: 2020
- Subjects: Refuse and refuse disposal -- South Africa -- Eastern Cape , Municipal Services -- South Africa -- Eastern Cape Waste minimization -- South Africa -- Buffalo City Metropolitan Municipality
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/50444 , vital:42168
- Description: South Africa faces the daily challenge of illegal dumping and authorities cannot seem to contain the problem. This is particularly the case in Buffalo City Metropolitan Municipality (BCMM) as the same non-effective means of curbing illegal dumping is attempted again and again. This study sought to gain insight into why residents would illegally dump waste near their homes considering the numerous negative health and environmental consequences. While many studies have focused on the quantitative aspects of waste management and illegal dumping, none have been conducted in the Eastern Cape or BCMM or enquired as to how citizens felt about the phenomena. This research utilised in-depth semi-structured interviews to gain insight into the problem of illegal dumping through the lenses of both residents and BCMM staff members. One of the key themes within the findings of the study is the apathetic nature of citizens towards their environment. There are also two predominant ways illegal dumping sites form. The first is through ‘Systemic Dumping’ which arises through the lack of waste infrastructure in low income communities and the second is ‘Ad-hoc Illegal Dumping’ which form when BCMM does not provide a timely waste management service.
- Full Text:
- Date Issued: 2020
- Authors: Brown, Drayton
- Date: 2020
- Subjects: Refuse and refuse disposal -- South Africa -- Eastern Cape , Municipal Services -- South Africa -- Eastern Cape Waste minimization -- South Africa -- Buffalo City Metropolitan Municipality
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/50444 , vital:42168
- Description: South Africa faces the daily challenge of illegal dumping and authorities cannot seem to contain the problem. This is particularly the case in Buffalo City Metropolitan Municipality (BCMM) as the same non-effective means of curbing illegal dumping is attempted again and again. This study sought to gain insight into why residents would illegally dump waste near their homes considering the numerous negative health and environmental consequences. While many studies have focused on the quantitative aspects of waste management and illegal dumping, none have been conducted in the Eastern Cape or BCMM or enquired as to how citizens felt about the phenomena. This research utilised in-depth semi-structured interviews to gain insight into the problem of illegal dumping through the lenses of both residents and BCMM staff members. One of the key themes within the findings of the study is the apathetic nature of citizens towards their environment. There are also two predominant ways illegal dumping sites form. The first is through ‘Systemic Dumping’ which arises through the lack of waste infrastructure in low income communities and the second is ‘Ad-hoc Illegal Dumping’ which form when BCMM does not provide a timely waste management service.
- Full Text:
- Date Issued: 2020
Assessing the local government turnaround strategy (2009) and implementation strategy (2010) focusing on municipal service delivery in rural municipalities. Case study: Ngqushwa Local Municipality
- Authors: Brown, Joelene
- Date: 2019
- Subjects: Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape Human services -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/37731 , vital:34232
- Description: Analysing the root causes of the challenges experienced by local municipalities in service delivery. A single case study research approach was utilised and the study was qualitative in nature. The research focussed on the challenges of rural local municipalities rendering municipal services to their communities and the root causes of these challenges. It furthermore assess whether the Local Government Turnaround Strategy can make a positive impact on service delivery, specifically within rural municipalities such as the Ngqushwa Local Municipality. The case study made use of an in depth literature review based on secondary sources as well as a semi structured interview with the Municipal Manager of the Ngqushwa Local Municipality. In the event that the root causes hampering service delivery can be solved, specifically in rural municipal areas, it will not only assist municipalities to comply with their constitutional duties, but will also assist with various socio-economic problems which exist within communities specifically in rural areas. The researcher experienced reluctance by the relevant employees of municipalities to part take in the research effort and to make themselves available for interviews. Large backlogs exist in relation to service delivery of municipalities specifically in rural areas. The research effort provided relevant information in relation to the root causes of the challenges which are experienced by local municipalities and what problems must be solved in order for municipalities to effectively and efficiently render service to communities in a sustainable manner.
- Full Text:
- Date Issued: 2019
- Authors: Brown, Joelene
- Date: 2019
- Subjects: Municipal services -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape Human services -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/37731 , vital:34232
- Description: Analysing the root causes of the challenges experienced by local municipalities in service delivery. A single case study research approach was utilised and the study was qualitative in nature. The research focussed on the challenges of rural local municipalities rendering municipal services to their communities and the root causes of these challenges. It furthermore assess whether the Local Government Turnaround Strategy can make a positive impact on service delivery, specifically within rural municipalities such as the Ngqushwa Local Municipality. The case study made use of an in depth literature review based on secondary sources as well as a semi structured interview with the Municipal Manager of the Ngqushwa Local Municipality. In the event that the root causes hampering service delivery can be solved, specifically in rural municipal areas, it will not only assist municipalities to comply with their constitutional duties, but will also assist with various socio-economic problems which exist within communities specifically in rural areas. The researcher experienced reluctance by the relevant employees of municipalities to part take in the research effort and to make themselves available for interviews. Large backlogs exist in relation to service delivery of municipalities specifically in rural areas. The research effort provided relevant information in relation to the root causes of the challenges which are experienced by local municipalities and what problems must be solved in order for municipalities to effectively and efficiently render service to communities in a sustainable manner.
- Full Text:
- Date Issued: 2019
The Neethling Brain Instrument (NBI) as a predictive indicator for leadership branding
- Authors: Buys, Hein
- Date: 2019
- Subjects: Branding (Marketing) , Educational leadership -- Marketing Corporate image Leadership -- South Africa Executive ability
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/37900 , vital:34260
- Description: The purpose of this treatise is to determine whether the Neethling 8-Dimensional Brain Instrument (NBI) can serve as a predictive indicator of leadership brand of individuals. In practice the focus of recruitment is often solely concerned with the person-job fit in so far as hard-skills of the individual applicants are relevant and suitable to the position that must be filled. It is the belief of the researcher in this treatise that a more holistic approach in filling leadership roles most be adopted in order to increase the successful placement of leaders based not only on the person-job fit, but also on the person-team and person-organisation fit. Certain leadership brands are more suitable in certain environments and this must be tested for as part of the recruitment and placement process. This qualitative case study is exploratory in nature and hopes to gain a deeper understanding of predictive capability of the NBI in relation to leadership branding.
- Full Text:
- Date Issued: 2019
- Authors: Buys, Hein
- Date: 2019
- Subjects: Branding (Marketing) , Educational leadership -- Marketing Corporate image Leadership -- South Africa Executive ability
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/37900 , vital:34260
- Description: The purpose of this treatise is to determine whether the Neethling 8-Dimensional Brain Instrument (NBI) can serve as a predictive indicator of leadership brand of individuals. In practice the focus of recruitment is often solely concerned with the person-job fit in so far as hard-skills of the individual applicants are relevant and suitable to the position that must be filled. It is the belief of the researcher in this treatise that a more holistic approach in filling leadership roles most be adopted in order to increase the successful placement of leaders based not only on the person-job fit, but also on the person-team and person-organisation fit. Certain leadership brands are more suitable in certain environments and this must be tested for as part of the recruitment and placement process. This qualitative case study is exploratory in nature and hopes to gain a deeper understanding of predictive capability of the NBI in relation to leadership branding.
- Full Text:
- Date Issued: 2019