A strategy to promote awareness and adherence to information security policy at Capricorn District Municipality
- Authors: Mamabolo, Mokgadi Hellen
- Date: 2019
- Subjects: Computer security -- Management , Data protection -- Management Computer security Computer networks -- Security measures
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/40867 , vital:36245
- Description: The purpose of this research was to investigate the reasons for non-adherence to the ISP and to measure the current level of adherence to the ISP. The research revealed that non adherence to the ISP is caused by lack of training or awareness, and through non-communication of the ISP to employees. The study was conducted at Capricorn District Municipality, Polokwane Local Municipality, Molemole Local Municipality and Blouberg Local Municipality. A web-based questionnaire (QuestionPro) was developed and it was directed to every official who uses or interacts with municipal information, to quantify the level of adherence to ISP by employees. An email with the questionnaire link administered by www.questionpro.com was then sent to the population of 152 employees. Presently ISP adherence is one of the key concerns that are faced by organisations. Employees are perceived as one of the reasons that there are security breaches within organisations; hence, it is of paramount importance that these security breaches are noticed, as well as technical matters. Most researchers have reasoned that non-adherence to ISP is one of the major challenges faced by organisations. The non-adherence to ISP will lead to potential information security threats and unauthorised access to information that might compromise municipal business operations. The Information Security Officer together with the help of management must educate employees regarding the value of IS and why it is crucial to adhere to these policies. The proposed strategy summarises the various concepts required in the promotion of awareness and adherence to an effective ISP. Ultimately, this research study concludes that if management continually trains employees, raising awareness about ISP and monitoring their adherence to ISP, this should increase the adherence level.
- Full Text:
- Date Issued: 2019
- Authors: Mamabolo, Mokgadi Hellen
- Date: 2019
- Subjects: Computer security -- Management , Data protection -- Management Computer security Computer networks -- Security measures
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/40867 , vital:36245
- Description: The purpose of this research was to investigate the reasons for non-adherence to the ISP and to measure the current level of adherence to the ISP. The research revealed that non adherence to the ISP is caused by lack of training or awareness, and through non-communication of the ISP to employees. The study was conducted at Capricorn District Municipality, Polokwane Local Municipality, Molemole Local Municipality and Blouberg Local Municipality. A web-based questionnaire (QuestionPro) was developed and it was directed to every official who uses or interacts with municipal information, to quantify the level of adherence to ISP by employees. An email with the questionnaire link administered by www.questionpro.com was then sent to the population of 152 employees. Presently ISP adherence is one of the key concerns that are faced by organisations. Employees are perceived as one of the reasons that there are security breaches within organisations; hence, it is of paramount importance that these security breaches are noticed, as well as technical matters. Most researchers have reasoned that non-adherence to ISP is one of the major challenges faced by organisations. The non-adherence to ISP will lead to potential information security threats and unauthorised access to information that might compromise municipal business operations. The Information Security Officer together with the help of management must educate employees regarding the value of IS and why it is crucial to adhere to these policies. The proposed strategy summarises the various concepts required in the promotion of awareness and adherence to an effective ISP. Ultimately, this research study concludes that if management continually trains employees, raising awareness about ISP and monitoring their adherence to ISP, this should increase the adherence level.
- Full Text:
- Date Issued: 2019
A strategy to motivate continued instructor usage of learning management systems (LMSS) in higher learning institutions of Zimbabwe
- Authors: Siwela, Ndukuyenkosi
- Date: 2020
- Subjects: Web-based instruction , Computer systems Organizational learning -- Zimbabwe Internet in education
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47259 , vital:39837
- Description: The purpose of this study was to develop a strategy to motivate continued usage of Learning Management Systems in higher learning institutions of Zimbabwe. A related goal was to identify unique challenges experienced by instructors in their use of LMSs. The use of LMSs is now global and has been fairly successful in developed countries even though past research shows that instructors tend to discontinue usage over a period of time. Whereas most LMSs research is carried in the context of the developed world, the candidate demonstrates that Vantankesh's IS Success Model and Davis' Technology Acceptance Model can be successfully replicated into the developing world on condition that local environment is taken into context. The results showed that LMSs in Zimbabwe higher learning institutions hold a promise of success even though challenges exist. The findings have wider implications on the need to invest in neccessary infrustructure and future predictions on learner interests. The study demonstrates that shared success can be achieved if the local conditions are taken into context when developing a strategy to motivate instructor continued LMS usage. The study holds the practical implication that institutions can motivate instructors to continue with usage of LMSs to deliver quality output in their daily duties.
- Full Text:
- Date Issued: 2020
- Authors: Siwela, Ndukuyenkosi
- Date: 2020
- Subjects: Web-based instruction , Computer systems Organizational learning -- Zimbabwe Internet in education
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47259 , vital:39837
- Description: The purpose of this study was to develop a strategy to motivate continued usage of Learning Management Systems in higher learning institutions of Zimbabwe. A related goal was to identify unique challenges experienced by instructors in their use of LMSs. The use of LMSs is now global and has been fairly successful in developed countries even though past research shows that instructors tend to discontinue usage over a period of time. Whereas most LMSs research is carried in the context of the developed world, the candidate demonstrates that Vantankesh's IS Success Model and Davis' Technology Acceptance Model can be successfully replicated into the developing world on condition that local environment is taken into context. The results showed that LMSs in Zimbabwe higher learning institutions hold a promise of success even though challenges exist. The findings have wider implications on the need to invest in neccessary infrustructure and future predictions on learner interests. The study demonstrates that shared success can be achieved if the local conditions are taken into context when developing a strategy to motivate instructor continued LMS usage. The study holds the practical implication that institutions can motivate instructors to continue with usage of LMSs to deliver quality output in their daily duties.
- Full Text:
- Date Issued: 2020
A framework to measure the degree of alignment between corporate and IT/IS objectives at Randwater
- Authors: Sigasa, Moshane Lydia
- Date: 2020
- Subjects: Business enterprises -- Computer networks -- Security measures , Data protection Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47156 , vital:39818
- Description: The South African Government has institutionalised a Corporate Governance of ICT Policy Framework which was developed by Department of Public Service and Administration (DPSA). The framework has adopted some elements of KING III, ISO 38500 and COBIT. Consequently, it is now a requirement by the South African Government that all its entities must adopt this framework. Nevertheless, it is not clear how government has emphasised this alignment in such entities. The problem statement in this study was that Randwater is unable to realise full value of the investment in IT/IS because there is misalignment between IT objectives or deliverables and the corporate objectives. This study sought to identify a suitable framework which meets the ICT policy criteria as set out by the DPSA, which will facilitate the alignment between corporate objectives and IT/IS objectives at Randwater. This was achieved through the development and refinement of the artefact through the various iteration phases. Additionally, an online survey was used to collect data from a focus group comprising IT experts and senior management at Randwater. The Information Technology Governance Institute Framework was employed to assist in the development of the questions. The survey results were utilised during the validation of the artefact produced by this research study in a workshop. The findings were then linked with the related literature which either supported or rejected the findings through discussions on the literature and thereafter conclusions were made based on these findings. Furthermore, a literature review was conducted to gain a better understanding of what has been done in the field of research in order to assist in defining the problem that this research seeks to solve so as to inform the development of design characteristics. The research process employed the Nelson Mandela University – Design Science Strategy Methodology referred to as (NMU – DSSM) with the goal of developing an artefact in the form of a framework. The research process entailed studying the existing literature and analysing the aspects relating to corporate governance, IT governance, frameworks, and strategies to be able to measure the degree of alignment. The phases of designing the artefact were analysis, design, evaluate, validate and diffuse phases. The final artefact developed was a framework that incorporated the principles of King IV and ISO 38500 in corporate governance and ICT goals alignment. The final artefact also embedded transparency, accountability and security as important elements in the implementation of the artefact. The survey findings were instrumental in the development of the artefact that brings alignment between business strategy and IT objectives at Randwater. From the findings, in terms of IT flexibility, it was revealed that the interrelated parts of the system at Randwater were modular. It was also concluded that there is lack of communication about the manner in which the components of the information systems are organised and integrated in order to allow for rapid changes and that the organisational IT infrastructure and applications were loosely coupled. The findings further revealed that the business had established corporate rules and standards for hardware and operating systems to ensure platform compatibility. It was also revealed that organisational IT applications were developed based on compliance guidelines. In terms of IT-enabled dynamic capabilities, it was revealed that IT systems at Randwater are not capable of scanning the environment and identifying new business opportunities and are not capable of anticipating discontinuities arising in the business domain by developing greater reactive and proactive strength. It was also revealed that it was concluded that IT systems were capable of achieving strategic alignment between IT flexibility and dynamic capabilities. Therefore, design science was the ideal research paradigm towards addressing the research problem and the artefact designed was a viable research contribution. The significance of the study was that it contributed to the development of technology-based solutions to an important and relevant business problem of alignment of business strategy to IT goals. The design evaluation, the utility, quality, and efficacy of the final design artefact was rigorously demonstrated via well-executed evaluation methods. The study also contributed to the literature
- Full Text:
- Date Issued: 2020
- Authors: Sigasa, Moshane Lydia
- Date: 2020
- Subjects: Business enterprises -- Computer networks -- Security measures , Data protection Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47156 , vital:39818
- Description: The South African Government has institutionalised a Corporate Governance of ICT Policy Framework which was developed by Department of Public Service and Administration (DPSA). The framework has adopted some elements of KING III, ISO 38500 and COBIT. Consequently, it is now a requirement by the South African Government that all its entities must adopt this framework. Nevertheless, it is not clear how government has emphasised this alignment in such entities. The problem statement in this study was that Randwater is unable to realise full value of the investment in IT/IS because there is misalignment between IT objectives or deliverables and the corporate objectives. This study sought to identify a suitable framework which meets the ICT policy criteria as set out by the DPSA, which will facilitate the alignment between corporate objectives and IT/IS objectives at Randwater. This was achieved through the development and refinement of the artefact through the various iteration phases. Additionally, an online survey was used to collect data from a focus group comprising IT experts and senior management at Randwater. The Information Technology Governance Institute Framework was employed to assist in the development of the questions. The survey results were utilised during the validation of the artefact produced by this research study in a workshop. The findings were then linked with the related literature which either supported or rejected the findings through discussions on the literature and thereafter conclusions were made based on these findings. Furthermore, a literature review was conducted to gain a better understanding of what has been done in the field of research in order to assist in defining the problem that this research seeks to solve so as to inform the development of design characteristics. The research process employed the Nelson Mandela University – Design Science Strategy Methodology referred to as (NMU – DSSM) with the goal of developing an artefact in the form of a framework. The research process entailed studying the existing literature and analysing the aspects relating to corporate governance, IT governance, frameworks, and strategies to be able to measure the degree of alignment. The phases of designing the artefact were analysis, design, evaluate, validate and diffuse phases. The final artefact developed was a framework that incorporated the principles of King IV and ISO 38500 in corporate governance and ICT goals alignment. The final artefact also embedded transparency, accountability and security as important elements in the implementation of the artefact. The survey findings were instrumental in the development of the artefact that brings alignment between business strategy and IT objectives at Randwater. From the findings, in terms of IT flexibility, it was revealed that the interrelated parts of the system at Randwater were modular. It was also concluded that there is lack of communication about the manner in which the components of the information systems are organised and integrated in order to allow for rapid changes and that the organisational IT infrastructure and applications were loosely coupled. The findings further revealed that the business had established corporate rules and standards for hardware and operating systems to ensure platform compatibility. It was also revealed that organisational IT applications were developed based on compliance guidelines. In terms of IT-enabled dynamic capabilities, it was revealed that IT systems at Randwater are not capable of scanning the environment and identifying new business opportunities and are not capable of anticipating discontinuities arising in the business domain by developing greater reactive and proactive strength. It was also revealed that it was concluded that IT systems were capable of achieving strategic alignment between IT flexibility and dynamic capabilities. Therefore, design science was the ideal research paradigm towards addressing the research problem and the artefact designed was a viable research contribution. The significance of the study was that it contributed to the development of technology-based solutions to an important and relevant business problem of alignment of business strategy to IT goals. The design evaluation, the utility, quality, and efficacy of the final design artefact was rigorously demonstrated via well-executed evaluation methods. The study also contributed to the literature
- Full Text:
- Date Issued: 2020
A strategy to effectively manage the disaster recovery plan (DRP) at the city of Johannesburg: roads sector
- Authors: Maphutha, Selina Masai
- Date: 2019
- Subjects: Management information systems , Data recovery (Computer science) Computer security Emergency management Local government -- South Africa -- Johannesburg
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/40944 , vital:36274
- Description: Electronic information is critical to Municipalities, the City of Johannesburg (Road sector) rely on computerised systems to perform their operations and deliver services to its inhabitants. Disaster recovery planning for the City of Johannesburg is crucial and urgent, as it will ensure that the organisation is able to recover the core business functionality of its software, data, and systems after the occurrence of a natural or man-made disaster. Municipalities should have adequate recovery strategies in place in case of disasters. Planning for recovery from a disaster is quickly becoming recognized as a necessity, however organisational leaders are not putting recovery strategies as a priority and thus result in challenges when implementing the recovery processes i.e. Lack of resources, overlooking risk management, lack of leadership commitment to continuity processes and lack of understanding the concept of DRP and BCP. Disruption can happen when not anticipated, It is impossible to foresee what may hit an organisation. It is thus necessary and compulsory for organisation to plan for disasters most especially with ever-increasing dependence of business processes on technology services. The purpose of this research was to assess the adequacy of the Disaster recovery plan at the City of Johannesburg (Road sector) and to develop a strategy to effectively manage the DRP. The research revealed that the DRP at the City of Johannesburg (Road sector) is not comprehensive and that there are other processes that are not effectively implemented. There is a lack of resources for implementing the DRP. The dedicated staff is not adequately technically skilled to implement the disaster recovery processes. This study has revealed that the challenges noted were common to other institutions. An adequate DRP is crucial; capacity management and seamless procurement processes are also crucial for the success of the disaster recovery processes. Theoretically, this research adds to the literature on disaster recovery management and highlights the challenges and complexities involved. Practically, the research provides several lessons and guiding principles that the organisation may consider around disaster recovery management.
- Full Text:
- Date Issued: 2019
- Authors: Maphutha, Selina Masai
- Date: 2019
- Subjects: Management information systems , Data recovery (Computer science) Computer security Emergency management Local government -- South Africa -- Johannesburg
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/40944 , vital:36274
- Description: Electronic information is critical to Municipalities, the City of Johannesburg (Road sector) rely on computerised systems to perform their operations and deliver services to its inhabitants. Disaster recovery planning for the City of Johannesburg is crucial and urgent, as it will ensure that the organisation is able to recover the core business functionality of its software, data, and systems after the occurrence of a natural or man-made disaster. Municipalities should have adequate recovery strategies in place in case of disasters. Planning for recovery from a disaster is quickly becoming recognized as a necessity, however organisational leaders are not putting recovery strategies as a priority and thus result in challenges when implementing the recovery processes i.e. Lack of resources, overlooking risk management, lack of leadership commitment to continuity processes and lack of understanding the concept of DRP and BCP. Disruption can happen when not anticipated, It is impossible to foresee what may hit an organisation. It is thus necessary and compulsory for organisation to plan for disasters most especially with ever-increasing dependence of business processes on technology services. The purpose of this research was to assess the adequacy of the Disaster recovery plan at the City of Johannesburg (Road sector) and to develop a strategy to effectively manage the DRP. The research revealed that the DRP at the City of Johannesburg (Road sector) is not comprehensive and that there are other processes that are not effectively implemented. There is a lack of resources for implementing the DRP. The dedicated staff is not adequately technically skilled to implement the disaster recovery processes. This study has revealed that the challenges noted were common to other institutions. An adequate DRP is crucial; capacity management and seamless procurement processes are also crucial for the success of the disaster recovery processes. Theoretically, this research adds to the literature on disaster recovery management and highlights the challenges and complexities involved. Practically, the research provides several lessons and guiding principles that the organisation may consider around disaster recovery management.
- Full Text:
- Date Issued: 2019
SME development policy and financing of women-owned enterprises in Zimbabwe
- Authors: Chikwavarara, Bigbouy
- Date: 2019
- Subjects: Women-owned business enterprises -- Zimbabwe , Small business -- women -- Zimbabwe Business enterprises -- Finance -- Zimbabwe Small business -- Finance -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/37969 , vital:34275
- Description: This cross-sectional quasi-experimental research applied a combination of an indepth literature review, key informant interviews and a small- and medium-sized enterprise (SME) survey to identify key policies which influence access to formal finance for women-owned SMEs in Zimbabwe. The study then applied Sandiford and Rossmiller’s 4Es (effectiveness, efficiency, enforceability and equity) framework for policy analysis to identify gaps in the SME development policy framework, which inhibit female entrepreneurs from access to formal finance. The study also reviewed India’s SME development policy framework to identify lessons that Zimbabwe could learn. The study found that female entrepreneurs in Zimbabwe are rarely engaged during the design and implementation of SME policies; hence they lack knowledge of interventions which affect their businesses. The study also found that Zimbabwe lacks current data and knowledge on how the current SME policy framework affects women-owned SMEs to access finance. As a result, SME policies are not evidence based, are hurriedly implemented and lead to duplication and uncoordinated efforts. In addition, SME policies are not systematically evaluated so as to better inform implementation thereof or follow on policies. The study concluded that Zimbabwe’s SME development policy ranks low on all the 4Es - effectiveness, efficiency, enforceability and equity in promoting access to finance for women-owned SMEs. The study recommends the Government of Zimbabwe (GoZ) to invest in timely policy research and analysis to better understand women-owned SMEs’ access to finance challenges and adopt evidence based policy making and implementation. The study also recommends the GoZ to learn from India how to enhance the SME development policy framework by building the capacity of female entrepreneurs and financial institutions to close the deeply entrenched information and confidence gaps on access to finance issues.
- Full Text:
- Date Issued: 2019
- Authors: Chikwavarara, Bigbouy
- Date: 2019
- Subjects: Women-owned business enterprises -- Zimbabwe , Small business -- women -- Zimbabwe Business enterprises -- Finance -- Zimbabwe Small business -- Finance -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/37969 , vital:34275
- Description: This cross-sectional quasi-experimental research applied a combination of an indepth literature review, key informant interviews and a small- and medium-sized enterprise (SME) survey to identify key policies which influence access to formal finance for women-owned SMEs in Zimbabwe. The study then applied Sandiford and Rossmiller’s 4Es (effectiveness, efficiency, enforceability and equity) framework for policy analysis to identify gaps in the SME development policy framework, which inhibit female entrepreneurs from access to formal finance. The study also reviewed India’s SME development policy framework to identify lessons that Zimbabwe could learn. The study found that female entrepreneurs in Zimbabwe are rarely engaged during the design and implementation of SME policies; hence they lack knowledge of interventions which affect their businesses. The study also found that Zimbabwe lacks current data and knowledge on how the current SME policy framework affects women-owned SMEs to access finance. As a result, SME policies are not evidence based, are hurriedly implemented and lead to duplication and uncoordinated efforts. In addition, SME policies are not systematically evaluated so as to better inform implementation thereof or follow on policies. The study concluded that Zimbabwe’s SME development policy ranks low on all the 4Es - effectiveness, efficiency, enforceability and equity in promoting access to finance for women-owned SMEs. The study recommends the Government of Zimbabwe (GoZ) to invest in timely policy research and analysis to better understand women-owned SMEs’ access to finance challenges and adopt evidence based policy making and implementation. The study also recommends the GoZ to learn from India how to enhance the SME development policy framework by building the capacity of female entrepreneurs and financial institutions to close the deeply entrenched information and confidence gaps on access to finance issues.
- Full Text:
- Date Issued: 2019
A regulatory framework for investment promotion by WESGRO in the Western Cape province, 2014 – 2017
- Authors: Nodada, Lubabalo Yandisa
- Date: 2019
- Subjects: Investments, Foreign -- South Africa -- Western Cape , Infrastructure (Economics)-- South Africa -- Western Cape Economic development -- South Africa -- Western Cape Finance, Public -- South Africa -- Western Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/42847 , vital:36699
- Description: The primary aim of this study was to investigate the extent to which the attraction of foreign direct investment (FDI) was impeded by an underperforming economy in the Western Cape Province between 2014 and 2017. In order to stimulate economic growth during the period under review, Wesgro, the organization invested with the mandate of attracting FDI to the Western Cape Province, was required to market and attract high volumes of FDI. As the Western Cape economy was not growing at the required rate, Wesgro set its FDI target ranges to within achievable levels. In order to create a foundation for understanding laws and economic policies relevant to marketing to attract FDI, this study reviewed regulatory frameworks for FDI in South Africa and the Western Cape Province. In addition, the National Development Plan (economic growth policy of South Africa) and the Western Cape Provincial Strategic Plan 2014-2019 (economic growth policy of the Province) were discussed. The research methodology of this study followed a descriptive research approach, analysing existing secondary data extracted from books, academic journals, research reports, Acts of Parliament, economic growth policies and annual reports from the 2013/14 to 2016/17 financial years. Relevant data emanating from reviewed regulatory frameworks, economic growth policies, official FDI and its various forms, academic debates on FDI and the strategic roles and approaches employed by IPAs when marketing to attract FDI to home destinations was withdrawn, analysed and the findings presented. The findings revealed that a weak growing Western Cape economy impeded the potential of Wesgro to attract FDI beyond its targeted ranges between 2014 and 2017. The findings also indicated that the Western Cape economy experienced lack of investment, low economic activity, low economic growth and high unemployment because Wesgro did not attract sufficient FDI to stimulate economic growth. High volumes of FDI are needed to stimulate the Western Cape Province’s economic growth. Based on the findings of this study, various recommendations were made on ways in which the Western Cape economy could grow.
- Full Text:
- Date Issued: 2019
- Authors: Nodada, Lubabalo Yandisa
- Date: 2019
- Subjects: Investments, Foreign -- South Africa -- Western Cape , Infrastructure (Economics)-- South Africa -- Western Cape Economic development -- South Africa -- Western Cape Finance, Public -- South Africa -- Western Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/42847 , vital:36699
- Description: The primary aim of this study was to investigate the extent to which the attraction of foreign direct investment (FDI) was impeded by an underperforming economy in the Western Cape Province between 2014 and 2017. In order to stimulate economic growth during the period under review, Wesgro, the organization invested with the mandate of attracting FDI to the Western Cape Province, was required to market and attract high volumes of FDI. As the Western Cape economy was not growing at the required rate, Wesgro set its FDI target ranges to within achievable levels. In order to create a foundation for understanding laws and economic policies relevant to marketing to attract FDI, this study reviewed regulatory frameworks for FDI in South Africa and the Western Cape Province. In addition, the National Development Plan (economic growth policy of South Africa) and the Western Cape Provincial Strategic Plan 2014-2019 (economic growth policy of the Province) were discussed. The research methodology of this study followed a descriptive research approach, analysing existing secondary data extracted from books, academic journals, research reports, Acts of Parliament, economic growth policies and annual reports from the 2013/14 to 2016/17 financial years. Relevant data emanating from reviewed regulatory frameworks, economic growth policies, official FDI and its various forms, academic debates on FDI and the strategic roles and approaches employed by IPAs when marketing to attract FDI to home destinations was withdrawn, analysed and the findings presented. The findings revealed that a weak growing Western Cape economy impeded the potential of Wesgro to attract FDI beyond its targeted ranges between 2014 and 2017. The findings also indicated that the Western Cape economy experienced lack of investment, low economic activity, low economic growth and high unemployment because Wesgro did not attract sufficient FDI to stimulate economic growth. High volumes of FDI are needed to stimulate the Western Cape Province’s economic growth. Based on the findings of this study, various recommendations were made on ways in which the Western Cape economy could grow.
- Full Text:
- Date Issued: 2019
An investigation into the prevalence of power harassment in the public service: a case study of a provincial department
- Authors: Pardesi, Sheena
- Date: 2019
- Subjects: Harassment -- South Africa , Bullying in the workplace -- South Africa Sexual harassment of women
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/43336 , vital:36798
- Description: Workplace harassment is experienced internationally, and much research has been done on this very complex topic. An area that has not received much focus is “power harassment” which specifically refers to the abuse of one’s authority or position in the workplace with the intent to harm an employee, provided the succumb to whatever undue pressure or influence exerted. The context of this study is the public service of South Africa because it is characterised by strict norms and a high level of bureaucracy, an is assumed to be free from such occurrence. A provincial department in South Africa was used as case study and inferential statistics was used to generalise the findings. The main aim of the present study was to establish the prevalence of power harassment in the provincial department. A representative sample was selected from the provincial department and information was collected by means of an online survey. A quantitative analysis was conducted using descriptive statics. Chi-Square tests and cross tabulation tables were analysed to test several hypotheses.
- Full Text: false
- Date Issued: 2019
- Authors: Pardesi, Sheena
- Date: 2019
- Subjects: Harassment -- South Africa , Bullying in the workplace -- South Africa Sexual harassment of women
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/43336 , vital:36798
- Description: Workplace harassment is experienced internationally, and much research has been done on this very complex topic. An area that has not received much focus is “power harassment” which specifically refers to the abuse of one’s authority or position in the workplace with the intent to harm an employee, provided the succumb to whatever undue pressure or influence exerted. The context of this study is the public service of South Africa because it is characterised by strict norms and a high level of bureaucracy, an is assumed to be free from such occurrence. A provincial department in South Africa was used as case study and inferential statistics was used to generalise the findings. The main aim of the present study was to establish the prevalence of power harassment in the provincial department. A representative sample was selected from the provincial department and information was collected by means of an online survey. A quantitative analysis was conducted using descriptive statics. Chi-Square tests and cross tabulation tables were analysed to test several hypotheses.
- Full Text: false
- Date Issued: 2019
Exploring workplace conflict, case study of a day care centre, Nyanga, Western Cape: a conflict management perspective
- Authors: Williams, Annuschka, Angela
- Date: 2019
- Subjects: Conflict management -- South Africa -- Cape Town , Mediation and conciliation, Industrial Interpersonal conflict Organizational behavior Teams in the workplace
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/44412 , vital:37166
- Description: This study sought to explore a workplace conflict case study through a conflict management framework in an effort to offer recommendations to the organisation. The study was located in a day care centre, which has been in existence for over 15 years and which provides a number of health and social support services, and capacity-building opportunities for children, women and youth. The study presents a literature review and theoretical framework on conflict, workplace conflict and work conflict management as a backdrop for the empirical investigation. The study employed a qualitative research design and methodology. The study found that the conflict in the organisation has multiple bases, of which communication, structure and values are the major contributors. The conflict is both affective and substantive in nature. The essential divining force is the perceived and felt change in the organisational value and orientation which links to the historic versus the emerging developmental approach driving the organisational programmes.
- Full Text: false
- Date Issued: 2019
- Authors: Williams, Annuschka, Angela
- Date: 2019
- Subjects: Conflict management -- South Africa -- Cape Town , Mediation and conciliation, Industrial Interpersonal conflict Organizational behavior Teams in the workplace
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/44412 , vital:37166
- Description: This study sought to explore a workplace conflict case study through a conflict management framework in an effort to offer recommendations to the organisation. The study was located in a day care centre, which has been in existence for over 15 years and which provides a number of health and social support services, and capacity-building opportunities for children, women and youth. The study presents a literature review and theoretical framework on conflict, workplace conflict and work conflict management as a backdrop for the empirical investigation. The study employed a qualitative research design and methodology. The study found that the conflict in the organisation has multiple bases, of which communication, structure and values are the major contributors. The conflict is both affective and substantive in nature. The essential divining force is the perceived and felt change in the organisational value and orientation which links to the historic versus the emerging developmental approach driving the organisational programmes.
- Full Text: false
- Date Issued: 2019
A strategy for adopting cloud computing services in small, medium and micro enterprises (SME) in the Nelson Mandela Metropole
- Authors: Sarpong, George
- Date: 2019
- Subjects: Cloud computing , Technological innovations -- Management Information technology -- Management Management information systems New business enterprises -- South Africa -- Nelson Mandela Bay Municipality Small business -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/43567 , vital:36920
- Description: Small, medium and micro enterprises (SMEs) in South Africa continue to form the foundation for growing the economy. Thus, these enterprises have a significant role in to play in helping the country to eliminate poverty and unemployment. In order for these businesses to continue to grow and stay abreast with the changing business landscape, these businesses need to adopt some or other form of technology. One such technology is cloud computing, which is at times referred to as external hosting. Cloud computing is a type of technology that allows any business to operate as if it had a team of dedicated professional information technology (IT) personnel continually checking and monitoring its IT systems. As a result, cloud computing often allows a business to save on costs, improve communication with clients and speed up the transfer of information across the business. Thus, as SMEs often have small or non-existent IT departments, cloud computing offers these business an opportunity to compete with larger corporations without having to compromise on the quality of their service. However, in spite of these benefits, cloud computing still remains something of a novelty to many small businesses that operate in Nelson Mandela Metropole, as these businesses tend to either adopt a small portion of the technology or not to adopt the technology at all. The reasons for not significantly investing in the technology are usually far ranging but are often linked to these businesses not understanding how the service can be best used to help their business to grow. This study includes a description of a strategy that SMEs can follow when adopting cloud computing services as part of their business models. In addition to this, this study includes a discussion on the various benefits and disadvantages that await SMEs that make the decision to invest in the service.
- Full Text:
- Date Issued: 2019
- Authors: Sarpong, George
- Date: 2019
- Subjects: Cloud computing , Technological innovations -- Management Information technology -- Management Management information systems New business enterprises -- South Africa -- Nelson Mandela Bay Municipality Small business -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/43567 , vital:36920
- Description: Small, medium and micro enterprises (SMEs) in South Africa continue to form the foundation for growing the economy. Thus, these enterprises have a significant role in to play in helping the country to eliminate poverty and unemployment. In order for these businesses to continue to grow and stay abreast with the changing business landscape, these businesses need to adopt some or other form of technology. One such technology is cloud computing, which is at times referred to as external hosting. Cloud computing is a type of technology that allows any business to operate as if it had a team of dedicated professional information technology (IT) personnel continually checking and monitoring its IT systems. As a result, cloud computing often allows a business to save on costs, improve communication with clients and speed up the transfer of information across the business. Thus, as SMEs often have small or non-existent IT departments, cloud computing offers these business an opportunity to compete with larger corporations without having to compromise on the quality of their service. However, in spite of these benefits, cloud computing still remains something of a novelty to many small businesses that operate in Nelson Mandela Metropole, as these businesses tend to either adopt a small portion of the technology or not to adopt the technology at all. The reasons for not significantly investing in the technology are usually far ranging but are often linked to these businesses not understanding how the service can be best used to help their business to grow. This study includes a description of a strategy that SMEs can follow when adopting cloud computing services as part of their business models. In addition to this, this study includes a discussion on the various benefits and disadvantages that await SMEs that make the decision to invest in the service.
- Full Text:
- Date Issued: 2019
The relevance of conflict management in response to gangsterism: a case study of a community – based organisation in Gelvandale
- Authors: Hiles, Ronel Bernadette
- Date: 2018
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Gangs -- South Africa -- Port Elizabeth Community organization -- South Africa -- Port Elizabeth Port Elizabeth (South Africa) -- Social conditions
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/22189 , vital:29869
- Description: This research study sought to provide a primary base from which key strategies can be developed to address the gangsterism, drug and violence challenges in Gelvandale, in an effort to bring about peace and stability in this community and the surrounding areas. It also examined at the relevance of conflict management in response to gangsterism and the daily struggles of NGOs and the community. Gangsterism and violence in the Northern Areas have evolved in the last decade to an extent where the police sometimes fear to go and investigate. This problem stems from decades of socio-economic difficulties and a struggle for a better life in the Coloured community. The Group Areas Act of the 1960s still affects people of colour and marginalises them greatly. It is important that Gelvandale and the surrounding areas be recognised as the heart of the gang problem in the EC and that it demands the urgent attention of policy makers, law enforcement and civil society. Many organisations like ES are doing their best to bring about peace in the Northern Areas but it is difficult without the full support and cooperation of the community and especially the police. It is recommended that NMU work together with NGOs and NPOs to give them guidance and training sessions on negotiations, mediations and facilitation. The Northern Areas has a protracted political and social history which deserves more attention, acknowledgement and direction from authorities, policy makers and researchers.
- Full Text:
- Date Issued: 2018
- Authors: Hiles, Ronel Bernadette
- Date: 2018
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Gangs -- South Africa -- Port Elizabeth Community organization -- South Africa -- Port Elizabeth Port Elizabeth (South Africa) -- Social conditions
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/22189 , vital:29869
- Description: This research study sought to provide a primary base from which key strategies can be developed to address the gangsterism, drug and violence challenges in Gelvandale, in an effort to bring about peace and stability in this community and the surrounding areas. It also examined at the relevance of conflict management in response to gangsterism and the daily struggles of NGOs and the community. Gangsterism and violence in the Northern Areas have evolved in the last decade to an extent where the police sometimes fear to go and investigate. This problem stems from decades of socio-economic difficulties and a struggle for a better life in the Coloured community. The Group Areas Act of the 1960s still affects people of colour and marginalises them greatly. It is important that Gelvandale and the surrounding areas be recognised as the heart of the gang problem in the EC and that it demands the urgent attention of policy makers, law enforcement and civil society. Many organisations like ES are doing their best to bring about peace in the Northern Areas but it is difficult without the full support and cooperation of the community and especially the police. It is recommended that NMU work together with NGOs and NPOs to give them guidance and training sessions on negotiations, mediations and facilitation. The Northern Areas has a protracted political and social history which deserves more attention, acknowledgement and direction from authorities, policy makers and researchers.
- Full Text:
- Date Issued: 2018
Structural violence on economically independent women aged between 30 and 50 years in Nairobi
- Authors: Ndungu, Shelmith
- Date: 2019
- Subjects: Women -- Violence against -- Kenya -- Nairobi , Sex role -- Kenya -- Nairobi Social role -- Kenya -- Nairobi Women -- Economic conditions Women and socialism
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/42891 , vital:36703
- Description: The reasons patriarchal structural violence on economically independent women continues to happen are not fully understood. Most studies have been focused on socio-economic factors that influence women to stay in abusive relationships and the interventions that address these factors. However, the problem goes beyond economic ability. This study aimed to provide insight which can serve as the basis for remedial action and ultimately the development of an international standard prohibiting women’s abuse and domestic violence in families. The study focused on two key objectives; the role of culture and patriarchy in maintaining structural violence. The study aimed to investigate how these variables influence women’s decision to continue staying in abusive relationships. The target population was people working in non-governmental organisations which deal with domestic violence survivors in Nairobi, Kenya. A sample of 12 respondents was utilised in a qualitative study. The study employed qualitative interviews whose data were thematically analysed. Results indicate that gender based violence can start early in the relationship sometimes even during courtship. What changes over time is the severity of the violence. The main type of abuse experienced by the women visiting the sampled centres was physical abuse. The main reason given for staying in an abusive relationship is the fear that their children would be abused if left with the abusive partner. Societal norms also emerged as a barrier for women in abusive relationships. The study recommends creation of awareness in the general population on how to identify gender-based violence for the purpose of intervention.
- Full Text:
- Date Issued: 2019
- Authors: Ndungu, Shelmith
- Date: 2019
- Subjects: Women -- Violence against -- Kenya -- Nairobi , Sex role -- Kenya -- Nairobi Social role -- Kenya -- Nairobi Women -- Economic conditions Women and socialism
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/42891 , vital:36703
- Description: The reasons patriarchal structural violence on economically independent women continues to happen are not fully understood. Most studies have been focused on socio-economic factors that influence women to stay in abusive relationships and the interventions that address these factors. However, the problem goes beyond economic ability. This study aimed to provide insight which can serve as the basis for remedial action and ultimately the development of an international standard prohibiting women’s abuse and domestic violence in families. The study focused on two key objectives; the role of culture and patriarchy in maintaining structural violence. The study aimed to investigate how these variables influence women’s decision to continue staying in abusive relationships. The target population was people working in non-governmental organisations which deal with domestic violence survivors in Nairobi, Kenya. A sample of 12 respondents was utilised in a qualitative study. The study employed qualitative interviews whose data were thematically analysed. Results indicate that gender based violence can start early in the relationship sometimes even during courtship. What changes over time is the severity of the violence. The main type of abuse experienced by the women visiting the sampled centres was physical abuse. The main reason given for staying in an abusive relationship is the fear that their children would be abused if left with the abusive partner. Societal norms also emerged as a barrier for women in abusive relationships. The study recommends creation of awareness in the general population on how to identify gender-based violence for the purpose of intervention.
- Full Text:
- Date Issued: 2019
Influence of the jobs fund on the unemployment rate in South Africa
- Authors: Banzana, Lubabalo
- Date: 2020
- Subjects: Unemployment--South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47508 , vital:40119
- Description: Since the dawn of its democracy, South Africa has experienced multiple changes in its key economic policy. These changes were meant to address the poverty, inequality, and unemployment in the country. The post-1994 years have seen economic policies change from the Reconstruction and Development Programme (RDP) in 1994 to the Growth, Employment and Redistribution framework (GEAR) in 1996. Then came the Accelerated and Shared Growth Initiative for South Africa (AsgiSA) in 2006 and, most recently, the New Growth Path (NGP) and the National Development Plan (NDP) in 2010 and 2013, respectively (Chibba and Luiz, 2011). Despite numerous efforts made to change economic policy throughout the years, South Africa is still faced with the challenge of a high unemployment rate. To manage this issue, the South African government has introduced several interventions, such as the creation of a Jobs Fund in 2011, which meant that an initial investment amount of R9 billion was contributed by the government towards the attainment of its objectives. The research methodology used in this study was quantitative and, more specifically, based on the descriptive method of research.The primary objective of the research was to investigate the influence and effectiveness of the Jobs Fund through its job creation and skills development initiatives that were mechanisms to reduce the unemployment rate. The research aimed to assess the success of the Fund thus far in providing funding towards sustainable job creation and long-term employment. In addition, the study analysed the Fund’s influence in reducing in unemployment. In answering the primary objective of the research, it was not entirely possible to measure the influence of the Jobs Fund on the unemployment rate in South Africa, as other key factors need to be taken into consideration when making such an assessment. This is highlighted by the fact that, even though close to R7 billion has already gradually been committed to job creation activities by the government since 2011, the unemployment rate has continued to grow. Therefore, a study of the influence of the Jobs Fund on the unemployment rate would need take into consideration other key factors that influence unemployment.
- Full Text:
- Date Issued: 2020
- Authors: Banzana, Lubabalo
- Date: 2020
- Subjects: Unemployment--South Africa
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47508 , vital:40119
- Description: Since the dawn of its democracy, South Africa has experienced multiple changes in its key economic policy. These changes were meant to address the poverty, inequality, and unemployment in the country. The post-1994 years have seen economic policies change from the Reconstruction and Development Programme (RDP) in 1994 to the Growth, Employment and Redistribution framework (GEAR) in 1996. Then came the Accelerated and Shared Growth Initiative for South Africa (AsgiSA) in 2006 and, most recently, the New Growth Path (NGP) and the National Development Plan (NDP) in 2010 and 2013, respectively (Chibba and Luiz, 2011). Despite numerous efforts made to change economic policy throughout the years, South Africa is still faced with the challenge of a high unemployment rate. To manage this issue, the South African government has introduced several interventions, such as the creation of a Jobs Fund in 2011, which meant that an initial investment amount of R9 billion was contributed by the government towards the attainment of its objectives. The research methodology used in this study was quantitative and, more specifically, based on the descriptive method of research.The primary objective of the research was to investigate the influence and effectiveness of the Jobs Fund through its job creation and skills development initiatives that were mechanisms to reduce the unemployment rate. The research aimed to assess the success of the Fund thus far in providing funding towards sustainable job creation and long-term employment. In addition, the study analysed the Fund’s influence in reducing in unemployment. In answering the primary objective of the research, it was not entirely possible to measure the influence of the Jobs Fund on the unemployment rate in South Africa, as other key factors need to be taken into consideration when making such an assessment. This is highlighted by the fact that, even though close to R7 billion has already gradually been committed to job creation activities by the government since 2011, the unemployment rate has continued to grow. Therefore, a study of the influence of the Jobs Fund on the unemployment rate would need take into consideration other key factors that influence unemployment.
- Full Text:
- Date Issued: 2020
A critical appraisal of 21st century peacebuilding in post-colonial Africa
- Authors: Kepe, Lukhanyo
- Date: 2018
- Subjects: Peace-building -- Africa -- 21st century , Conflict management -- Africa Africa -- Politics and government Peacekeeping forces -- Developing countries
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/30726 , vital:31035
- Description: This study presents a critical appraisal of 21st century peacebuilding in Africa predicated on the evasive nature of peace and development on the continent. Peacebuilding and development initiatives have tended to be unsustainable and post-conflict states have tended to revert to conflict shortly after transitions. This reversion is a cause for concern as the continent has made concerted efforts in establishing organisations and invested large sums of funds in ensuring that the prevalence of conflict and subsequent issues culminating from the instability of conflict-ridden nations diminish. Peacebuilding in Africa remains a field that is continually scrutinised due to the nuanced nature of conflict which occurs in the continent. These include, inter alia, the historically Eurocentric nature of conflict resolution endeavours of the contemporary society which subjects Africa towards being aspirants of modernity in perpetuity through peacebuilding efforts that embody conflict resolution methods that overlook the antecedents of the conflict; an endemic cycle that is erroneous to the efforts of bringing peace that is sustainable. Moreover, although there is an extensive body of work pertaining to understanding of sustainable peace, which focusses mostly on the political economy of conflict resolution and peacebuilding, it has been identified that not many studies have been done in a way which seeks to address the Eurocentric epistemologies, philosophies and practices which may affect peacebuilding in conflict ridden ‘post-colonial’ African states. Thus, the analytical perspective of the study will be to explore the orientation of ‘coloniality’ and ‘subjectivity’ in the field and attempt to bring in a decolonial perspective to the debates on conflict and peace in Africa. Quintessential to the author was the prevalence and reoccurrence of conflict in Africa, a pertinent feature which resulted to the development of this study. Moreover, the author undertook the journey which sought to unravel the nuanced nature in which conflict manifests in an African context, as well as seeking to establish sustainable methods of resolving conflict. By analysing various efforts and existing methods of peacebuilding, the author aims to find the problem to the cause which leads conflict ridden states to revert to conflict. The study is fundamentally premised on the theoretical and analytical critic of conflict resolution in Africa.
- Full Text:
- Date Issued: 2018
- Authors: Kepe, Lukhanyo
- Date: 2018
- Subjects: Peace-building -- Africa -- 21st century , Conflict management -- Africa Africa -- Politics and government Peacekeeping forces -- Developing countries
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/30726 , vital:31035
- Description: This study presents a critical appraisal of 21st century peacebuilding in Africa predicated on the evasive nature of peace and development on the continent. Peacebuilding and development initiatives have tended to be unsustainable and post-conflict states have tended to revert to conflict shortly after transitions. This reversion is a cause for concern as the continent has made concerted efforts in establishing organisations and invested large sums of funds in ensuring that the prevalence of conflict and subsequent issues culminating from the instability of conflict-ridden nations diminish. Peacebuilding in Africa remains a field that is continually scrutinised due to the nuanced nature of conflict which occurs in the continent. These include, inter alia, the historically Eurocentric nature of conflict resolution endeavours of the contemporary society which subjects Africa towards being aspirants of modernity in perpetuity through peacebuilding efforts that embody conflict resolution methods that overlook the antecedents of the conflict; an endemic cycle that is erroneous to the efforts of bringing peace that is sustainable. Moreover, although there is an extensive body of work pertaining to understanding of sustainable peace, which focusses mostly on the political economy of conflict resolution and peacebuilding, it has been identified that not many studies have been done in a way which seeks to address the Eurocentric epistemologies, philosophies and practices which may affect peacebuilding in conflict ridden ‘post-colonial’ African states. Thus, the analytical perspective of the study will be to explore the orientation of ‘coloniality’ and ‘subjectivity’ in the field and attempt to bring in a decolonial perspective to the debates on conflict and peace in Africa. Quintessential to the author was the prevalence and reoccurrence of conflict in Africa, a pertinent feature which resulted to the development of this study. Moreover, the author undertook the journey which sought to unravel the nuanced nature in which conflict manifests in an African context, as well as seeking to establish sustainable methods of resolving conflict. By analysing various efforts and existing methods of peacebuilding, the author aims to find the problem to the cause which leads conflict ridden states to revert to conflict. The study is fundamentally premised on the theoretical and analytical critic of conflict resolution in Africa.
- Full Text:
- Date Issued: 2018
The role of microfinance institutions in poverty alleviation in Limpopo province
- Authors: Hlungwani, Kholofelo
- Date: 2018
- Subjects: Microfinance -- South Africa -- Limpopo , Small business -- Finance Poverty -- Economic aspects -- South Africa -- Limpopo
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/30320 , vital:30930
- Description: In many developing nations, the majority of poor people live in rural areas. Yet, most of them do not have access to financial services needed to sustain their living standards. Poverty remains high in many developing nations, despite numerous non-government and government efforts to alleviate poverty through microfinance. Further, poor people are not unique to rural areas; they are present in urban areas too. Poverty remains prevalent and much remains to be done to improve the quality of life for the poor people. This study examines the role of Microfinance Institutions (MFIs) in poverty alleviation for both rural and urban areas of Limpopo Province. This study was aimed at investigating how MFIs are benefiting low-income earners in the rural and urban areas of Limpopo Province. Mopani District in Limpopo Province was the study area. Forty five MFIs clients were interviewed as well as ten MFIs in the. This study adopted a mixed research approach. Primary data was collected through structured and semi-structured questionnaires, while secondary data was collected from published and unpublished materials. The findings of the study revealed that MFIs operating in Mopani District only provide credit facilities to their clients. The services are provided to all gender, salary earners, pensioners and residents of both rural and urban areas. The interest charges on the credit ranged from 5% to 40%. The collateral security required was certified ID, payslip, bankcard, and proof of residence and personal assets. The study established that those clients that accessed loans from MFIs were able to improve their standard of living through start up and expanding their businesses, paying school fees, building and improving their house and affording private health facilities. The research found out that there are challenges faced by both MFIs and MFIs clients. MFIs indicated that they faced challenges such as increased competition, lack of information about the client, profit performance and attracting low –income clients. However, the clients indicated that MFIs charge high interest rates. The respondents recommend that MFIs could lessen interest rate, increase on the amount given as loans to their clients and assess repayment capabilities before offering loans. For MFIs client’s respondents recommend that to improve the standard of living clients could get investment opportunities.
- Full Text:
- Date Issued: 2018
- Authors: Hlungwani, Kholofelo
- Date: 2018
- Subjects: Microfinance -- South Africa -- Limpopo , Small business -- Finance Poverty -- Economic aspects -- South Africa -- Limpopo
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/30320 , vital:30930
- Description: In many developing nations, the majority of poor people live in rural areas. Yet, most of them do not have access to financial services needed to sustain their living standards. Poverty remains high in many developing nations, despite numerous non-government and government efforts to alleviate poverty through microfinance. Further, poor people are not unique to rural areas; they are present in urban areas too. Poverty remains prevalent and much remains to be done to improve the quality of life for the poor people. This study examines the role of Microfinance Institutions (MFIs) in poverty alleviation for both rural and urban areas of Limpopo Province. This study was aimed at investigating how MFIs are benefiting low-income earners in the rural and urban areas of Limpopo Province. Mopani District in Limpopo Province was the study area. Forty five MFIs clients were interviewed as well as ten MFIs in the. This study adopted a mixed research approach. Primary data was collected through structured and semi-structured questionnaires, while secondary data was collected from published and unpublished materials. The findings of the study revealed that MFIs operating in Mopani District only provide credit facilities to their clients. The services are provided to all gender, salary earners, pensioners and residents of both rural and urban areas. The interest charges on the credit ranged from 5% to 40%. The collateral security required was certified ID, payslip, bankcard, and proof of residence and personal assets. The study established that those clients that accessed loans from MFIs were able to improve their standard of living through start up and expanding their businesses, paying school fees, building and improving their house and affording private health facilities. The research found out that there are challenges faced by both MFIs and MFIs clients. MFIs indicated that they faced challenges such as increased competition, lack of information about the client, profit performance and attracting low –income clients. However, the clients indicated that MFIs charge high interest rates. The respondents recommend that MFIs could lessen interest rate, increase on the amount given as loans to their clients and assess repayment capabilities before offering loans. For MFIs client’s respondents recommend that to improve the standard of living clients could get investment opportunities.
- Full Text:
- Date Issued: 2018
Monetary policy and microfinance in Sub-Sahara Africa: Ghana’s perspective
- Authors: Wiredu, Nana Kwame
- Date: 2018
- Subjects: Monetary policy -- Ghana , Microfinance -- Ghana Ghana -- Economic policy
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/36037 , vital:33884
- Description: Ghana, like many other developing countries in Sub-Sahara Africa, recognises the important role that the micro, small and medium-sized enterprises (MSMEs) play in economic development. These enterprises need an environment conducive to thriving and growth, to contribute to employment and overall output. A key pillar to this is access to affordable credit. Credit in itself is thought to be affected by monetary policy formulated and put forth by the central bank, on behalf of government. The pass-through effect of monetary policy on commercial banking rates, as charged by bank and non-bank financial institutions (NBFIs), is a concern for MSMEs. Therefore, this study sought to highlight cause and effects relationship between monetary policy, the lending rate and private sector credit, and also sought to find a possible cushion for MSMEs through the microfinance targeting approach. Annual aggregate monetary time series data from the Bank of Ghana (BoG) was analysed. Multiple linear regression and analysis of variance test results reveal evidence of a significant and proportional effect of both the monetary policy rate and commercial banking rate on credit to the private sector. The key implication of the findings is that the pass-through effect of monetary policy negatively affects MSMEs. The study recommends that governments in Sub-Sahara Africa (SSA), and particularly the government of Ghana, should take into consideration the effects of monetary policy on MSMEs, when formulating monetary policies. It is also recommended that governments in SSA should formulate policies that enhance MSMEs access to adequate and affordable credit to enable it contribute more to economic growth. Perhaps, this can be done through microfinance.
- Full Text:
- Date Issued: 2018
- Authors: Wiredu, Nana Kwame
- Date: 2018
- Subjects: Monetary policy -- Ghana , Microfinance -- Ghana Ghana -- Economic policy
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/36037 , vital:33884
- Description: Ghana, like many other developing countries in Sub-Sahara Africa, recognises the important role that the micro, small and medium-sized enterprises (MSMEs) play in economic development. These enterprises need an environment conducive to thriving and growth, to contribute to employment and overall output. A key pillar to this is access to affordable credit. Credit in itself is thought to be affected by monetary policy formulated and put forth by the central bank, on behalf of government. The pass-through effect of monetary policy on commercial banking rates, as charged by bank and non-bank financial institutions (NBFIs), is a concern for MSMEs. Therefore, this study sought to highlight cause and effects relationship between monetary policy, the lending rate and private sector credit, and also sought to find a possible cushion for MSMEs through the microfinance targeting approach. Annual aggregate monetary time series data from the Bank of Ghana (BoG) was analysed. Multiple linear regression and analysis of variance test results reveal evidence of a significant and proportional effect of both the monetary policy rate and commercial banking rate on credit to the private sector. The key implication of the findings is that the pass-through effect of monetary policy negatively affects MSMEs. The study recommends that governments in Sub-Sahara Africa (SSA), and particularly the government of Ghana, should take into consideration the effects of monetary policy on MSMEs, when formulating monetary policies. It is also recommended that governments in SSA should formulate policies that enhance MSMEs access to adequate and affordable credit to enable it contribute more to economic growth. Perhaps, this can be done through microfinance.
- Full Text:
- Date Issued: 2018
The effects of directed financing on growth and performance of smallholder farmers in the Western Cape Province
- Authors: Deliwe, Peliwe
- Date: 2020
- Subjects: Farms, Small -- South Africa -- Western Cape -- Finance
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47705 , vital:40328
- Description: Agriculture is of great significance in the South African economy as it contributes over 3% of the country’s Gross Domestic Product (GDP), and accounting for more than 10% of the formal sector employment. Although agriculture is seasonal, it is regarded as an intensive employment sector which plays a critical role on promoting empowerment and improving food security. The smallholder farming sector is the result of policies targeting the participation of previously disadvantaged individual (PDI’s) in the food economy, particularly through land use and ownership (Isdardi, Jordaan & van Schalkwyk, 2008: 1). Smallholder farmers are neither commercial farmers nor subsistence in nature but have become the focus of government’s efforts to achieve transformation within the broad agricultural sector.
- Full Text:
- Date Issued: 2020
- Authors: Deliwe, Peliwe
- Date: 2020
- Subjects: Farms, Small -- South Africa -- Western Cape -- Finance
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47705 , vital:40328
- Description: Agriculture is of great significance in the South African economy as it contributes over 3% of the country’s Gross Domestic Product (GDP), and accounting for more than 10% of the formal sector employment. Although agriculture is seasonal, it is regarded as an intensive employment sector which plays a critical role on promoting empowerment and improving food security. The smallholder farming sector is the result of policies targeting the participation of previously disadvantaged individual (PDI’s) in the food economy, particularly through land use and ownership (Isdardi, Jordaan & van Schalkwyk, 2008: 1). Smallholder farmers are neither commercial farmers nor subsistence in nature but have become the focus of government’s efforts to achieve transformation within the broad agricultural sector.
- Full Text:
- Date Issued: 2020
Funding mechanisms for local authorities in Malawi –Blantyre city council
- Authors: Mvula, Towera Innocentia
- Date: 2019
- Subjects: Finance, Public -- Malawi -- Blantyre , Financial management -- Malawi -- Blantyre Local finance -- Malawi -- Blantyre
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/41730 , vital:36576
- Description: Funding for local government is crucial so that the local governments can continue delivering on their mandate. The trend around the world is that local governments are underfunded and highly dependent on central government transfers, which limits their autonomy. This study on funding mechanisms for local councils in Malawi took Blantyre City Council as its case study. The study aims to evaluate the funding mechanisms of local councils in Malawi and find alternative sources, or ways to optimize the current funding mechanisms. Literature on local government funding was reviewed and challenges facing local government funding were identified. A purposive sampling method was used to select study participants that were drawn from the financial sector, NGO’s and from local government. Data collection was done through structured in-depth interviews and document study. Data analysis was done through framework analysis. The study found that the main revenue sources for local councils in Malawi are transfers from central government, that on average make up more than 80% of their total revenues. A large chunk of these central transfers come in as conditional grants, which means that the councils spend most of their efforts implementing central government priorities. Revenue from own sources is very low even in councils that have wider tax resource bases. Some of the urban councils are able to generate a substantial amounts from own sources; however, most of these funds go towards meeting the recurrent expenditure budgets. As a result, all of the councils still rely on central government to finance their capital expenditure budgets. The study found that more can be done to fully exploit revenue abilities of local sources through addressing current bottlenecks. Amongst others, local councils currently face the following challenges that negatively affect their revenues: legal limitations, political interference, outdated revenue management systems, theft, weak legislation, financial mismanagement, outdated and complicated processes, lack of human and technical expertise and weak oversight. To boost current revenues, the study amongst others, recommends strengthening the current legal framework, processes review and improvements, capacitation of personnel, introduction of new levies and exploring external financing.
- Full Text:
- Date Issued: 2019
- Authors: Mvula, Towera Innocentia
- Date: 2019
- Subjects: Finance, Public -- Malawi -- Blantyre , Financial management -- Malawi -- Blantyre Local finance -- Malawi -- Blantyre
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/41730 , vital:36576
- Description: Funding for local government is crucial so that the local governments can continue delivering on their mandate. The trend around the world is that local governments are underfunded and highly dependent on central government transfers, which limits their autonomy. This study on funding mechanisms for local councils in Malawi took Blantyre City Council as its case study. The study aims to evaluate the funding mechanisms of local councils in Malawi and find alternative sources, or ways to optimize the current funding mechanisms. Literature on local government funding was reviewed and challenges facing local government funding were identified. A purposive sampling method was used to select study participants that were drawn from the financial sector, NGO’s and from local government. Data collection was done through structured in-depth interviews and document study. Data analysis was done through framework analysis. The study found that the main revenue sources for local councils in Malawi are transfers from central government, that on average make up more than 80% of their total revenues. A large chunk of these central transfers come in as conditional grants, which means that the councils spend most of their efforts implementing central government priorities. Revenue from own sources is very low even in councils that have wider tax resource bases. Some of the urban councils are able to generate a substantial amounts from own sources; however, most of these funds go towards meeting the recurrent expenditure budgets. As a result, all of the councils still rely on central government to finance their capital expenditure budgets. The study found that more can be done to fully exploit revenue abilities of local sources through addressing current bottlenecks. Amongst others, local councils currently face the following challenges that negatively affect their revenues: legal limitations, political interference, outdated revenue management systems, theft, weak legislation, financial mismanagement, outdated and complicated processes, lack of human and technical expertise and weak oversight. To boost current revenues, the study amongst others, recommends strengthening the current legal framework, processes review and improvements, capacitation of personnel, introduction of new levies and exploring external financing.
- Full Text:
- Date Issued: 2019
The nature and extent of conflict in the hospitality industry in Port Elizabeth
- Authors: Kendrick, Hazel Sheila
- Date: 2017
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Interpersonal conflict Teams in the workplace -- South Africa -- Port Elizabeth -- Management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/17668 , vital:28427
- Description: This study aims to understand frontline managers and how they manage conflict in their working environment. The purpose of the study is to determine which intervening methods are used by frontline managers towards conflict that match up with conflict management strategies. A qualitative research method was used in the study; the data collection was by means of interviews with frontline managers in hotels in Port Elizabeth. The objective of the study was to understand the possible causes of conflict as well as finding alternative solutions by conducting interviews with frontline managers. The study reveals that frontline managers do experience conflict between employees and customers.
- Full Text:
- Date Issued: 2017
- Authors: Kendrick, Hazel Sheila
- Date: 2017
- Subjects: Conflict management -- South Africa -- Port Elizabeth , Interpersonal conflict Teams in the workplace -- South Africa -- Port Elizabeth -- Management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/17668 , vital:28427
- Description: This study aims to understand frontline managers and how they manage conflict in their working environment. The purpose of the study is to determine which intervening methods are used by frontline managers towards conflict that match up with conflict management strategies. A qualitative research method was used in the study; the data collection was by means of interviews with frontline managers in hotels in Port Elizabeth. The objective of the study was to understand the possible causes of conflict as well as finding alternative solutions by conducting interviews with frontline managers. The study reveals that frontline managers do experience conflict between employees and customers.
- Full Text:
- Date Issued: 2017
An assessment of civil society peace building efforts in the Democratic Republic of Congo
- Authors: Tunda, Kitenge
- Date: 2018
- Subjects: Peace-building -- Democratic Republic of Congo , Peacekeeping forces -- Developing countries Conflict management -- Developing countries
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/35852 , vital:33853
- Description: During the Rwandan genocide, from April to July 1994, more than two million Rwandans, including Hutu extremists who feared retribution, fled to neighbouring countries. The majority of people who took refuge in the Democratic Republic of the Congo (DRC, known until May 1997 as Zaire) were located in North and South Kivu provinces. Tensions grew between DRC and Rwanda governments due to the use of refugee camps in North Kivu as rear bases by Hutu extremists to attack, destabilise and regain control of power in Rwanda (Leeuwen, 2008: 400). In 1996, a group of four political parties [the Council of Resistance for Democracy, the Revolutionary Movement for the Liberation of Congo, the Democratic Alliance of the People and the Party of the Peoples' Revolution] founded the Alliance of Democratic Forces for the Liberation of Congo (AFDL) to pursue regime change in DRC [First Congo war]. Mobutu’s 32 years of bad governance had transformed DRC into one of the poorest countries in the world despite its abundant wealth in natural resources. A deadly conflict erupted in 1998 [Second Congo war], in which several armed rebel groups supported by neighbouring countries sought to overthrow the regime of President Kabila. In 1999, a cease-fire agreement was signed in Lusaka, Zambia which paved the way for the deployment of UN peacekeeping troops. An inter-Congolese dialogue was convened in 2002 in South Africa. As a result of the dialogue, the war ended [sporadic conflicts continued] and a new transitional government of national unity was formed in June 2003. President Joseph Kabila, who was declared winner of the 2006 presidential elections, promised to restore peace and security in the Kivu provinces. But, after more than 10 years, the root causes of the conflict have not been resolved in South Kivu. The province still faces violence perpetrated by armed rebel groups, human insecurity, human rights violations and economic decline; all these issues have compromised the relative peace that local people have had for a couple of years. The treatise identifies, through a literature and documentary analysis, some local and external Civil Society Organisations (CSOs) which have been advocating, supporting and recommending post-conflict reconstruction and development (PCRD) in South Kivu. The concept of Peacebuilding has been one of the core objectives of dozens of actors in South Kivu. The aim of this treatise is to assess local CSOs’ efforts in building peace in South Kivu. The author has evaluated their capacities in resolving the root causes of conflicts, building capacity of communities through training, delivering humanitarian assistance to vulnerable people, and working towards a sustainable and lasting stability in the province. This treatise’s objectives are aimed at assessing the works and challenges of local non-states actors and stakeholders in peace consolidation. The author has also outlined the programmes implemented by local actors to address the root causes of conflicts; has made recommendations to promote peace and has concluded that a durable stability can be achievable with the support of all peace stakeholders in Eastern DRC.
- Full Text:
- Date Issued: 2018
- Authors: Tunda, Kitenge
- Date: 2018
- Subjects: Peace-building -- Democratic Republic of Congo , Peacekeeping forces -- Developing countries Conflict management -- Developing countries
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/35852 , vital:33853
- Description: During the Rwandan genocide, from April to July 1994, more than two million Rwandans, including Hutu extremists who feared retribution, fled to neighbouring countries. The majority of people who took refuge in the Democratic Republic of the Congo (DRC, known until May 1997 as Zaire) were located in North and South Kivu provinces. Tensions grew between DRC and Rwanda governments due to the use of refugee camps in North Kivu as rear bases by Hutu extremists to attack, destabilise and regain control of power in Rwanda (Leeuwen, 2008: 400). In 1996, a group of four political parties [the Council of Resistance for Democracy, the Revolutionary Movement for the Liberation of Congo, the Democratic Alliance of the People and the Party of the Peoples' Revolution] founded the Alliance of Democratic Forces for the Liberation of Congo (AFDL) to pursue regime change in DRC [First Congo war]. Mobutu’s 32 years of bad governance had transformed DRC into one of the poorest countries in the world despite its abundant wealth in natural resources. A deadly conflict erupted in 1998 [Second Congo war], in which several armed rebel groups supported by neighbouring countries sought to overthrow the regime of President Kabila. In 1999, a cease-fire agreement was signed in Lusaka, Zambia which paved the way for the deployment of UN peacekeeping troops. An inter-Congolese dialogue was convened in 2002 in South Africa. As a result of the dialogue, the war ended [sporadic conflicts continued] and a new transitional government of national unity was formed in June 2003. President Joseph Kabila, who was declared winner of the 2006 presidential elections, promised to restore peace and security in the Kivu provinces. But, after more than 10 years, the root causes of the conflict have not been resolved in South Kivu. The province still faces violence perpetrated by armed rebel groups, human insecurity, human rights violations and economic decline; all these issues have compromised the relative peace that local people have had for a couple of years. The treatise identifies, through a literature and documentary analysis, some local and external Civil Society Organisations (CSOs) which have been advocating, supporting and recommending post-conflict reconstruction and development (PCRD) in South Kivu. The concept of Peacebuilding has been one of the core objectives of dozens of actors in South Kivu. The aim of this treatise is to assess local CSOs’ efforts in building peace in South Kivu. The author has evaluated their capacities in resolving the root causes of conflicts, building capacity of communities through training, delivering humanitarian assistance to vulnerable people, and working towards a sustainable and lasting stability in the province. This treatise’s objectives are aimed at assessing the works and challenges of local non-states actors and stakeholders in peace consolidation. The author has also outlined the programmes implemented by local actors to address the root causes of conflicts; has made recommendations to promote peace and has concluded that a durable stability can be achievable with the support of all peace stakeholders in Eastern DRC.
- Full Text:
- Date Issued: 2018
Establishment of an information technology risk management framework within food manufacturing enterprises in South Africa
- Authors: Sandi, Siyabulela
- Date: 2020
- Subjects: Business enterprises -- Computer networks -- Security measures , Information technology -- Security measures Computer security Risk management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47128 , vital:39812
- Description: Enterprises of all kinds, regardless of the sector, are directly or indirectly dependent on Information Technology (IT) to carry out their daily activities. With this in mind, and correlated with the problem statement that it is “the lack of IT governance principles that lead to exposing enterprises to IT-related threats, vulnerabilities, and risks”, the objective of this study was to establish an Information Technology Risk Management Framework for enterprises within the Food manufacturing industry in South Africa that will ensure that IT-related threats, vulnerabilities, and risks are properly managed. In order to accomplish this, the research followed a process called design science research. The design science research paradigm was used to create a design artificial artefact in the form of a framework. The Nelson Mandela University – Design Science Framework Methodology (NMU-DSFM) was adopted since the objective of the study was to develop a framework. The study has revealed that enterprises within the sector are indeed lagging behind in terms of IT governance principles, hence an artefact called the IT Risk Management Framework for Enterprises within Food Manufacturing Industries in South Africa was developed.
- Full Text:
- Date Issued: 2020
- Authors: Sandi, Siyabulela
- Date: 2020
- Subjects: Business enterprises -- Computer networks -- Security measures , Information technology -- Security measures Computer security Risk management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47128 , vital:39812
- Description: Enterprises of all kinds, regardless of the sector, are directly or indirectly dependent on Information Technology (IT) to carry out their daily activities. With this in mind, and correlated with the problem statement that it is “the lack of IT governance principles that lead to exposing enterprises to IT-related threats, vulnerabilities, and risks”, the objective of this study was to establish an Information Technology Risk Management Framework for enterprises within the Food manufacturing industry in South Africa that will ensure that IT-related threats, vulnerabilities, and risks are properly managed. In order to accomplish this, the research followed a process called design science research. The design science research paradigm was used to create a design artificial artefact in the form of a framework. The Nelson Mandela University – Design Science Framework Methodology (NMU-DSFM) was adopted since the objective of the study was to develop a framework. The study has revealed that enterprises within the sector are indeed lagging behind in terms of IT governance principles, hence an artefact called the IT Risk Management Framework for Enterprises within Food Manufacturing Industries in South Africa was developed.
- Full Text:
- Date Issued: 2020