An investigation into the management of HIV/AIDS programmes at the workplace in a highly volatile environment: a case study of selected organisations in Harare, Zimbabwe
- Nyemba, Taurai Booth William
- Authors: Nyemba, Taurai Booth William
- Date: 2008
- Subjects: Social responsibility of business -- Zimbabwe , Industrial hygiene -- Zimbabwe , HIV infections -- Zimbabwe -- Prevention , AIDS (Disease) -- Prevention -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11549 , http://hdl.handle.net/10353/177 , Social responsibility of business -- Zimbabwe , Industrial hygiene -- Zimbabwe , HIV infections -- Zimbabwe -- Prevention , AIDS (Disease) -- Prevention -- Zimbabwe
- Description: The HIV/AIDS pandemic has had a devastating effect in the world, as it is now rated as the world’s greatest killer since its appearance in the mid 1980s. A UNICEF Report (2005) states that sub Saharan Africa is the hardest hit with countries like Botswana, Zimbabwe, South Africa, Namibia and Mozambique having an average of one in every five adults being infected. Sub Saharan Africa has less than 3 percent of the world’s population but it has an estimated 65 percent of the world’s population living with HIV/AIDS as it has 26 million of the 40 million infected people worldwide. In May 2003 the Government of Zimbabwe declared HIV/AIDS a national emergency a move that seems to have yielded results as the HIV prevalence rate has come down from 26.1 percent to 18.6 percent in 2005 and further to 15.6 percent in 2007. The Ministry of Health and Child Welfare (2004) states that if the prevalence had continued at 26.1 percent, about two thirds of today’s 15- year-olds would die from this disease. The deterioration of the political, social and economic situation since 1999 and the withdrawal of donor development support due to policy differences require concerted efforts from all parties concerned, now, rather than later. More commitment must be shown by private and public sector organisations to active participation in the establishing of effective workplace programmes, to assist employees, for the pandemic has placed a heavy strain on the health delivery system, as AIDS patients occupy between 50 percent to 70 percent of all hospital beds. Furthermore, the pandemic is killing the youth at the prime of their working careers so the pandemic, while being a health problem also has a negative macro-economic impact which may lead to a developmental crisis. A study was conducted of six organisations, using two questionnaires, one for management and one for non-management level employees. The study investigates whether the organisations had HIV/AIDS programmes and whether such programmes were effective. The findings were that all six organisations had HIV/AIDS programmes in place. However, some of the programmes were not effective because the employees did not know of their existence. Furthermore, it was found that management initiated awareness programmes and made condoms available but the employees were not changing their risky behaviour.
- Full Text:
- Date Issued: 2008
- Authors: Nyemba, Taurai Booth William
- Date: 2008
- Subjects: Social responsibility of business -- Zimbabwe , Industrial hygiene -- Zimbabwe , HIV infections -- Zimbabwe -- Prevention , AIDS (Disease) -- Prevention -- Zimbabwe
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11549 , http://hdl.handle.net/10353/177 , Social responsibility of business -- Zimbabwe , Industrial hygiene -- Zimbabwe , HIV infections -- Zimbabwe -- Prevention , AIDS (Disease) -- Prevention -- Zimbabwe
- Description: The HIV/AIDS pandemic has had a devastating effect in the world, as it is now rated as the world’s greatest killer since its appearance in the mid 1980s. A UNICEF Report (2005) states that sub Saharan Africa is the hardest hit with countries like Botswana, Zimbabwe, South Africa, Namibia and Mozambique having an average of one in every five adults being infected. Sub Saharan Africa has less than 3 percent of the world’s population but it has an estimated 65 percent of the world’s population living with HIV/AIDS as it has 26 million of the 40 million infected people worldwide. In May 2003 the Government of Zimbabwe declared HIV/AIDS a national emergency a move that seems to have yielded results as the HIV prevalence rate has come down from 26.1 percent to 18.6 percent in 2005 and further to 15.6 percent in 2007. The Ministry of Health and Child Welfare (2004) states that if the prevalence had continued at 26.1 percent, about two thirds of today’s 15- year-olds would die from this disease. The deterioration of the political, social and economic situation since 1999 and the withdrawal of donor development support due to policy differences require concerted efforts from all parties concerned, now, rather than later. More commitment must be shown by private and public sector organisations to active participation in the establishing of effective workplace programmes, to assist employees, for the pandemic has placed a heavy strain on the health delivery system, as AIDS patients occupy between 50 percent to 70 percent of all hospital beds. Furthermore, the pandemic is killing the youth at the prime of their working careers so the pandemic, while being a health problem also has a negative macro-economic impact which may lead to a developmental crisis. A study was conducted of six organisations, using two questionnaires, one for management and one for non-management level employees. The study investigates whether the organisations had HIV/AIDS programmes and whether such programmes were effective. The findings were that all six organisations had HIV/AIDS programmes in place. However, some of the programmes were not effective because the employees did not know of their existence. Furthermore, it was found that management initiated awareness programmes and made condoms available but the employees were not changing their risky behaviour.
- Full Text:
- Date Issued: 2008
An investigation into the relationship between certain personality traits and job satisfaction: a case of selected employees in the Eastern Cape Province
- Authors: Mhlanga, Tatenda Shaleen
- Date: 2012
- Subjects: Bank employees -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Personality -- South Africa -- Eastern Cape , Extraversion -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Africa -- Eastern Cape , Big Five model , Organizational behavior -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11559 , http://hdl.handle.net/10353/d1007148 , Bank employees -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Personality -- South Africa -- Eastern Cape , Extraversion -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Africa -- Eastern Cape , Big Five model , Organizational behavior -- South Africa -- Eastern Cape
- Description: There is relatively little research based on the Big Five personality dimensions and job satisfaction and the relationship thereof. Job satisfaction of employees is a good indication of organizational effectiveness and is influenced by organizational and dispositional factors. The fundamental nature of the dispositional approach is that individuals have stable traits that significantly influence their affective and behavioral reactions to organizational settings. The general objective of this study was to determine the relationship between personality dimensions and job satisfaction of bank employees. A quantitative design was used in the empirical study. The sample consisted of 126 bank employees. The current research found that employees who are high in openness, conscientiousness and low in neuroticism tend to be more satisfied with their job. Agreeableness personality did not have a significant relationship with job satisfaction, while employees with high levels of extraversion had negative significant correlation with job satisfaction. However, overall personality dimensions explained relatively small percentages in the variance of job satisfaction. The findings will aid management institutions in selecting, and retaining employees as higher job satisfaction is linked to higher levels of productivity, effectiveness and commitment. Key words: extroversion, neuroticism, agreeableness, conscientiousness, openness, job satisfaction, bank employees.
- Full Text:
- Date Issued: 2012
- Authors: Mhlanga, Tatenda Shaleen
- Date: 2012
- Subjects: Bank employees -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Personality -- South Africa -- Eastern Cape , Extraversion -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Africa -- Eastern Cape , Big Five model , Organizational behavior -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11559 , http://hdl.handle.net/10353/d1007148 , Bank employees -- South Africa -- Eastern Cape , Job satisfaction -- South Africa -- Eastern Cape , Personality -- South Africa -- Eastern Cape , Extraversion -- South Africa -- Eastern Cape , Neuroses -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Africa -- Eastern Cape , Big Five model , Organizational behavior -- South Africa -- Eastern Cape
- Description: There is relatively little research based on the Big Five personality dimensions and job satisfaction and the relationship thereof. Job satisfaction of employees is a good indication of organizational effectiveness and is influenced by organizational and dispositional factors. The fundamental nature of the dispositional approach is that individuals have stable traits that significantly influence their affective and behavioral reactions to organizational settings. The general objective of this study was to determine the relationship between personality dimensions and job satisfaction of bank employees. A quantitative design was used in the empirical study. The sample consisted of 126 bank employees. The current research found that employees who are high in openness, conscientiousness and low in neuroticism tend to be more satisfied with their job. Agreeableness personality did not have a significant relationship with job satisfaction, while employees with high levels of extraversion had negative significant correlation with job satisfaction. However, overall personality dimensions explained relatively small percentages in the variance of job satisfaction. The findings will aid management institutions in selecting, and retaining employees as higher job satisfaction is linked to higher levels of productivity, effectiveness and commitment. Key words: extroversion, neuroticism, agreeableness, conscientiousness, openness, job satisfaction, bank employees.
- Full Text:
- Date Issued: 2012
An investigation of the impact of intrinsic motivation and job involvement on employee retention: a case of selected departments within the Eastern Cape Provincial Government
- Authors: Mgedezi, Sipho
- Date: 2012
- Subjects: Intrinsic motivation , Motivation (Psychology) , Employee retention -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Employee empowerment -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Performance -- Management , Employee loyalty -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11554 , http://hdl.handle.net/10353/d1007094 , Intrinsic motivation , Motivation (Psychology) , Employee retention -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Employee empowerment -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Performance -- Management , Employee loyalty -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape
- Description: This study investigated the impact of intrinsic motivation and job involvement, with employee retention acting as a mediating variable. As most organisations want to retain their best employees and sustain their organisational performance, this study strives to add to the body of knowledge on motivation, job involvement and employee retention, with specific reference to selected departments within the Eastern Cape Provincial Government in the South African context. Intrinsic motivation and job involvement were used as the independent variables. Employee retention is the dependent variable, which was measured using the cumulative Michigan Organisational Assessment Two-item Questionnaire (Camman, Fichman & Klesh, 1979) and a third assessment item from Landau & Hammer (1986). A quantitative relational design was employed to investigate the degree to which intrinsic motivation and job involvement predict an employee’s intention to quit their job. The data were collected through a self administered questionnaire from a convenience sample of 160 employees within the selected government departments in the study. The empirical results obtained from the data; using the Pearson correlation coefficients, indicated significant relationships between intrinsic motivation, job involvement and employee retention. Evidence was further found that employees’ intrinsic motivation and job involvement influenced the extent of employees’ intention to quit. Furthermore, a multiple regression analysis of the data indicated that intrinsic motivation is the strongest predictor of employee retention, followed by job involvement.
- Full Text:
- Date Issued: 2012
- Authors: Mgedezi, Sipho
- Date: 2012
- Subjects: Intrinsic motivation , Motivation (Psychology) , Employee retention -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Employee empowerment -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Performance -- Management , Employee loyalty -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11554 , http://hdl.handle.net/10353/d1007094 , Intrinsic motivation , Motivation (Psychology) , Employee retention -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Employee empowerment -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Performance -- Management , Employee loyalty -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape
- Description: This study investigated the impact of intrinsic motivation and job involvement, with employee retention acting as a mediating variable. As most organisations want to retain their best employees and sustain their organisational performance, this study strives to add to the body of knowledge on motivation, job involvement and employee retention, with specific reference to selected departments within the Eastern Cape Provincial Government in the South African context. Intrinsic motivation and job involvement were used as the independent variables. Employee retention is the dependent variable, which was measured using the cumulative Michigan Organisational Assessment Two-item Questionnaire (Camman, Fichman & Klesh, 1979) and a third assessment item from Landau & Hammer (1986). A quantitative relational design was employed to investigate the degree to which intrinsic motivation and job involvement predict an employee’s intention to quit their job. The data were collected through a self administered questionnaire from a convenience sample of 160 employees within the selected government departments in the study. The empirical results obtained from the data; using the Pearson correlation coefficients, indicated significant relationships between intrinsic motivation, job involvement and employee retention. Evidence was further found that employees’ intrinsic motivation and job involvement influenced the extent of employees’ intention to quit. Furthermore, a multiple regression analysis of the data indicated that intrinsic motivation is the strongest predictor of employee retention, followed by job involvement.
- Full Text:
- Date Issued: 2012
An investigation of the middle managers' attitude towards organizational change: a case of the automotive industry
- Authors: Harunavamwe, Martha
- Date: 2010
- Subjects: Organizational change -- Management , Organizational change -- South Africa , Attitude (Psychology) , Motor industry -- South Africa -- Management , Executives -- Training of -- South Africa
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11545 , http://hdl.handle.net/10353/d1001211 , Organizational change -- Management , Organizational change -- South Africa , Attitude (Psychology) , Motor industry -- South Africa -- Management , Executives -- Training of -- South Africa
- Description: The present study investigated the attitudes of middle managers towards organisational change within the automotive industry in South Africa. As a result of global recession, the automotive industry has been going through a series of changes but at a very slower pace. An empirical investigation was undertaken using a sample of seventy two (72) middle managers drawn using the cluster sampling technique. An organisational change attitude questionnaire adjusted to suit the automotive industry environment was employed to collect data. The findings of the study indicated that middle managers have positive attitudes towards technological change (59%), Innovative Change (84%) and Total Quality Management (65%) However, middle managers indicated that they have negative attitudes towards re-organisation. There was moderate significant relationship between factors influencing attitudes (administration, participation, communication and the threats and benefits) and the attitudes portrayed. Factors such as administration of the change process, threats and benefits of the outcomes as well as opportunity for personal growth were found to be highly influential to middle managers attitudes towards change. In all cases, demographic variables such as gender, age and experience played a significant role in the views of middle managers towards organisational change. Key words: Attitudes, organisational change, middle managers, factors influencing attitudes and automotive industry.
- Full Text:
- Date Issued: 2010
- Authors: Harunavamwe, Martha
- Date: 2010
- Subjects: Organizational change -- Management , Organizational change -- South Africa , Attitude (Psychology) , Motor industry -- South Africa -- Management , Executives -- Training of -- South Africa
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11545 , http://hdl.handle.net/10353/d1001211 , Organizational change -- Management , Organizational change -- South Africa , Attitude (Psychology) , Motor industry -- South Africa -- Management , Executives -- Training of -- South Africa
- Description: The present study investigated the attitudes of middle managers towards organisational change within the automotive industry in South Africa. As a result of global recession, the automotive industry has been going through a series of changes but at a very slower pace. An empirical investigation was undertaken using a sample of seventy two (72) middle managers drawn using the cluster sampling technique. An organisational change attitude questionnaire adjusted to suit the automotive industry environment was employed to collect data. The findings of the study indicated that middle managers have positive attitudes towards technological change (59%), Innovative Change (84%) and Total Quality Management (65%) However, middle managers indicated that they have negative attitudes towards re-organisation. There was moderate significant relationship between factors influencing attitudes (administration, participation, communication and the threats and benefits) and the attitudes portrayed. Factors such as administration of the change process, threats and benefits of the outcomes as well as opportunity for personal growth were found to be highly influential to middle managers attitudes towards change. In all cases, demographic variables such as gender, age and experience played a significant role in the views of middle managers towards organisational change. Key words: Attitudes, organisational change, middle managers, factors influencing attitudes and automotive industry.
- Full Text:
- Date Issued: 2010
Centrality of religiosity as a moderator of the relationship between workplace spirituality and organisational citizenship behaviour among police officers in the Raymond Mhlaba Local Municipality
- Authors: Noko, Sibongile
- Date: 2020
- Subjects: Religion in the workplace Employees -- Religious life Organizational change
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12491 , vital:39268
- Description: The significant positive relationships between workplace spirituality and organisational citizenship behaviour, as well as between centrality of religiosity and oganisational citizenship behaviour among police officers, confirm the relevance of social exchange theory and affective events theory to police officers’ behaviour. This study confirms the applicability of Social Exchange Theory (SET) and Affective Events Theory (AET). The current study utilized the SET and AET to examine the correlation between workplace spirituality and centrality of religiosity as well as organisational citizenship behaviour among Police officers in the Raymond Mlaba Local Municipality of the Eastern Cape. There is limited previous research concerning the influence of workplace spirituality and centrality of religiosity on organisational citizenship behaviour among police officers in the South African Police Services (SAPS) Department. A quantitative cross-sectional survey was conducted. The sample (N= 100) consist of Police officers from Raymond Mhlaba Local Municipality Police stations. Data were collected through the questionnaire method and SPSS was used for data analysis. A correlational analysis coupled with a simple linear regression analysis was utilised to determine whether there existed any significant relationship with the study’s theoretical attributes. The results of the simple linear regression indicated that workplace spirituality is positively correlated with organisational citizenship behaviour; which is similar to the centrality of religiosity. The results from multiple linear regression showed that the centrality of religiosity does moderate the correlation between workplace spirituality and organisational citizenship behaviour. The results of Multiple linear regression also showed that Workplace spirituality and centrality of religiosity both account for an extensively higher proportion vi of variance in organisational citizenship behaviour than in any of the two variables. This study augments existing knowledge on workplace spirituality, the centrality of religiosity and organisational citizenship behaviour among Police officers in the Raymond Mhlaba Local Municipality, which has largely been ignored by previous researchers, validates certain aspects of the SET and AET. The Station Commanders or Captains should give consideration on how to make the workplace more conducive to the centrality of religiosity and workplace spirituality; so that the Police officers can increase their organisational citizenship behaviour. Strategies need to be implemented to improve managerial and coworker support for Police officers through socialization and team building activities. However, to overcome feelings of occupational stress and their effects on well-being, employers should provide adequate information on any changes in the police service that may entail excessive work demand and dangerous working conditions.
- Full Text:
- Date Issued: 2020
- Authors: Noko, Sibongile
- Date: 2020
- Subjects: Religion in the workplace Employees -- Religious life Organizational change
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12491 , vital:39268
- Description: The significant positive relationships between workplace spirituality and organisational citizenship behaviour, as well as between centrality of religiosity and oganisational citizenship behaviour among police officers, confirm the relevance of social exchange theory and affective events theory to police officers’ behaviour. This study confirms the applicability of Social Exchange Theory (SET) and Affective Events Theory (AET). The current study utilized the SET and AET to examine the correlation between workplace spirituality and centrality of religiosity as well as organisational citizenship behaviour among Police officers in the Raymond Mlaba Local Municipality of the Eastern Cape. There is limited previous research concerning the influence of workplace spirituality and centrality of religiosity on organisational citizenship behaviour among police officers in the South African Police Services (SAPS) Department. A quantitative cross-sectional survey was conducted. The sample (N= 100) consist of Police officers from Raymond Mhlaba Local Municipality Police stations. Data were collected through the questionnaire method and SPSS was used for data analysis. A correlational analysis coupled with a simple linear regression analysis was utilised to determine whether there existed any significant relationship with the study’s theoretical attributes. The results of the simple linear regression indicated that workplace spirituality is positively correlated with organisational citizenship behaviour; which is similar to the centrality of religiosity. The results from multiple linear regression showed that the centrality of religiosity does moderate the correlation between workplace spirituality and organisational citizenship behaviour. The results of Multiple linear regression also showed that Workplace spirituality and centrality of religiosity both account for an extensively higher proportion vi of variance in organisational citizenship behaviour than in any of the two variables. This study augments existing knowledge on workplace spirituality, the centrality of religiosity and organisational citizenship behaviour among Police officers in the Raymond Mhlaba Local Municipality, which has largely been ignored by previous researchers, validates certain aspects of the SET and AET. The Station Commanders or Captains should give consideration on how to make the workplace more conducive to the centrality of religiosity and workplace spirituality; so that the Police officers can increase their organisational citizenship behaviour. Strategies need to be implemented to improve managerial and coworker support for Police officers through socialization and team building activities. However, to overcome feelings of occupational stress and their effects on well-being, employers should provide adequate information on any changes in the police service that may entail excessive work demand and dangerous working conditions.
- Full Text:
- Date Issued: 2020
Conscientiousness as a moderator of the relationship between work family conflict and stress amongst South African Police Service (SAPS) members in Alice Police Station Eastern Cape, South Africa
- Authors: Bazana, Sandiso William
- Date: 2012
- Subjects: Job stress -- South Africa -- Eastern Cape , Work and family -- Psychological aspects , Neuroses -- South Africa -- Eastern Cape , Police morale -- South Africa -- Eastern Cape , Police -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Conscientiousness , Work Family Conflict , Stress , Police
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11551 , http://hdl.handle.net/10353/d1007030 , Job stress -- South Africa -- Eastern Cape , Work and family -- Psychological aspects , Neuroses -- South Africa -- Eastern Cape , Police morale -- South Africa -- Eastern Cape , Police -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Conscientiousness , Work Family Conflict , Stress , Police
- Description: The purpose of the study was to explore the relationship between WFC and stress with Conscientiousness which is part of the Big Five personality Traits Model in moderation. The study was undertaken in the South African Police Service members in Alice town in the Eastern Cape. The study was based on a sample size of eighty four (n=84) out of 134 (N=134) police officers. A simple convenient random sample was used to sample participants. With the use of descriptive, correlation and inferential statistics the finding revealed instead that Conscientiousness has no significant relationship with WFC at (r= 0.02792, p= 0.8022) also Conscientiousness had no significant relationship with stress at (r= -0.04465, p= 0.6885). Overall, after separating the group according to those that scored low and those that scored high on conscientiousness scale, the study found the group low in conscientiousness not significantly correlated with WFC and stress (r= -0.02263, p= 0.9414). and the group with a high conscientiousness the study revealed a high significant relationship for police officers that scored high on Conscientiousness at (r= 0.40119, p< 0.00). The group low in conscientiousness has no correlation between WFC and stress thus different values of conscientiousness cause a change in the relationship between WFC and stress. Thus those who are low in conscientiousness do not have a relationship between WFC and stress. A call is made to the SAPS as an institution to consider prioritizing personality trait particularly applicants that score low on conscientiousness personality test during recruitment and selection of new police officers to avoid the outcomes associated with the nature of police work.
- Full Text:
- Date Issued: 2012
- Authors: Bazana, Sandiso William
- Date: 2012
- Subjects: Job stress -- South Africa -- Eastern Cape , Work and family -- Psychological aspects , Neuroses -- South Africa -- Eastern Cape , Police morale -- South Africa -- Eastern Cape , Police -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Conscientiousness , Work Family Conflict , Stress , Police
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11551 , http://hdl.handle.net/10353/d1007030 , Job stress -- South Africa -- Eastern Cape , Work and family -- Psychological aspects , Neuroses -- South Africa -- Eastern Cape , Police morale -- South Africa -- Eastern Cape , Police -- South Africa -- Eastern Cape , Conscience -- South Africa -- Eastern Cape , Conscientiousness , Work Family Conflict , Stress , Police
- Description: The purpose of the study was to explore the relationship between WFC and stress with Conscientiousness which is part of the Big Five personality Traits Model in moderation. The study was undertaken in the South African Police Service members in Alice town in the Eastern Cape. The study was based on a sample size of eighty four (n=84) out of 134 (N=134) police officers. A simple convenient random sample was used to sample participants. With the use of descriptive, correlation and inferential statistics the finding revealed instead that Conscientiousness has no significant relationship with WFC at (r= 0.02792, p= 0.8022) also Conscientiousness had no significant relationship with stress at (r= -0.04465, p= 0.6885). Overall, after separating the group according to those that scored low and those that scored high on conscientiousness scale, the study found the group low in conscientiousness not significantly correlated with WFC and stress (r= -0.02263, p= 0.9414). and the group with a high conscientiousness the study revealed a high significant relationship for police officers that scored high on Conscientiousness at (r= 0.40119, p< 0.00). The group low in conscientiousness has no correlation between WFC and stress thus different values of conscientiousness cause a change in the relationship between WFC and stress. Thus those who are low in conscientiousness do not have a relationship between WFC and stress. A call is made to the SAPS as an institution to consider prioritizing personality trait particularly applicants that score low on conscientiousness personality test during recruitment and selection of new police officers to avoid the outcomes associated with the nature of police work.
- Full Text:
- Date Issued: 2012
Coping as a moderator between work-family conflict and psychological well-being among academic employees at the University of Fort Hare, South Africa
- Authors: Samkange, Victoria
- Date: 2019
- Subjects: Work and family -- South Africa -- Eastern Cape -- Psychological aspect Job stress -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12524 , vital:39271
- Description: The effects of changing academic environments at universities have attracted considerable research attraction on the psychological well-being of academics. The growing number of students entering tertiary education, the increase of emphasis on research, and higher quality learning this puts pressure on the academics leading to psychological distress. This study investigated the relationship that exists between work family conflict and psychological well-being among academic staff at the University of Fort Hare in the Eastern Cape in South Africa. The main aim of this study was to investigate the moderating role of the use of coping strategies as a moderator of the relationship between work-family conflict among the academic staff at the university of Fort Hare. A quantitative research design was adopted in conducting this study. Data was collected using a self-administered questionnaire to academics from all faculties within the university of Fort Hare. The respondents were selected using simple random sampling method, from 350 academic staff members a sample size of 184 respondents was used in this study. Five-point Likert scale was used to measure the responses. Data analysis methods used include descriptive statistics, one sample statistic test, Chi-square tests and independent t-test. The validity and reliability of the research instrument and the findings were assured through pilot study and Cronbach alpha reliability test. The results indicate that the use of coping strategies moderates the relationship between work family conflict and psychological well-being. Recommendations to reduce work family conflict and promoting psychological well-being among academic staff were also discussed in this study.
- Full Text:
- Date Issued: 2019
- Authors: Samkange, Victoria
- Date: 2019
- Subjects: Work and family -- South Africa -- Eastern Cape -- Psychological aspect Job stress -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12524 , vital:39271
- Description: The effects of changing academic environments at universities have attracted considerable research attraction on the psychological well-being of academics. The growing number of students entering tertiary education, the increase of emphasis on research, and higher quality learning this puts pressure on the academics leading to psychological distress. This study investigated the relationship that exists between work family conflict and psychological well-being among academic staff at the University of Fort Hare in the Eastern Cape in South Africa. The main aim of this study was to investigate the moderating role of the use of coping strategies as a moderator of the relationship between work-family conflict among the academic staff at the university of Fort Hare. A quantitative research design was adopted in conducting this study. Data was collected using a self-administered questionnaire to academics from all faculties within the university of Fort Hare. The respondents were selected using simple random sampling method, from 350 academic staff members a sample size of 184 respondents was used in this study. Five-point Likert scale was used to measure the responses. Data analysis methods used include descriptive statistics, one sample statistic test, Chi-square tests and independent t-test. The validity and reliability of the research instrument and the findings were assured through pilot study and Cronbach alpha reliability test. The results indicate that the use of coping strategies moderates the relationship between work family conflict and psychological well-being. Recommendations to reduce work family conflict and promoting psychological well-being among academic staff were also discussed in this study.
- Full Text:
- Date Issued: 2019
Core self-evaluations, stress and work aspirations of Department of Education officers in selected districts in the Eastern Cape
- Authors: Gabelana, Nomzamo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/944 , vital:26511
- Description: The aim of the study was to investigate the effects of core self-evaluations and stress on the aspiration levels of the Department of Education (DoE) officers. An additional interest was on checking if general relationships amongst the three variables exist and the magnitude of such relationships. A literature study was conducted on three aspects, which are core self-evaluations, stress and work aspirations. This was followed by a survey involving 250 education specialists from four selected districts in the Eastern Cape, which are, Dutywa, Butterworth, Fort Beaufort and Mthatha. Results of the current research indicated that there is a positive relationship between core self-evaluation and DoE stress levels (r=0.32409; p=0.0014). These findings indicate that some individuals have low core self-evaluations due to their exposure to stressful situations hence they negatively appraise themselves and are less confident of themselves. DoE Senior Management Team (SMT) has to strategise and adopt measures that reduce stress levels and encourage positive CSE so as to deal effectively with under-performance.
- Full Text:
- Date Issued: 2014
- Authors: Gabelana, Nomzamo
- Date: 2014
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/944 , vital:26511
- Description: The aim of the study was to investigate the effects of core self-evaluations and stress on the aspiration levels of the Department of Education (DoE) officers. An additional interest was on checking if general relationships amongst the three variables exist and the magnitude of such relationships. A literature study was conducted on three aspects, which are core self-evaluations, stress and work aspirations. This was followed by a survey involving 250 education specialists from four selected districts in the Eastern Cape, which are, Dutywa, Butterworth, Fort Beaufort and Mthatha. Results of the current research indicated that there is a positive relationship between core self-evaluation and DoE stress levels (r=0.32409; p=0.0014). These findings indicate that some individuals have low core self-evaluations due to their exposure to stressful situations hence they negatively appraise themselves and are less confident of themselves. DoE Senior Management Team (SMT) has to strategise and adopt measures that reduce stress levels and encourage positive CSE so as to deal effectively with under-performance.
- Full Text:
- Date Issued: 2014
Emotional intelligence as a moderator of the relations hip between participative leadership and psychological climate among the employees of an automotive dealer company in East London region
- Authors: Ramncwana, Ntombekhaya
- Date: 2013
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11561 , http://hdl.handle.net/10353/d1014671
- Description: This study investigates the role of emotional intelligence in participative leadership and psychological climate. The objective of the study was to examine whether emotional intelligence is related to participative leadership and psychological climate, and whether participative leaders generally possess some levels of emotional intelligence. Based on the literature review an instrument composed of four sections was used to find the levels of perceived participative leadership, psychological climate and emotional int elligence. For this purpose, data from employees of an automotive dealer company was used. The study found no significant correlations between the three variables. However, the study did find a significant negative correlation between participative leadership and psychological climate. In addition, the study showed that emotional intelligence is not related to either participative leadership or psychological climate. Based on the findings, recommendations and suggestions for future research and for auto motive dealer managers are presented.
- Full Text:
- Date Issued: 2013
- Authors: Ramncwana, Ntombekhaya
- Date: 2013
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11561 , http://hdl.handle.net/10353/d1014671
- Description: This study investigates the role of emotional intelligence in participative leadership and psychological climate. The objective of the study was to examine whether emotional intelligence is related to participative leadership and psychological climate, and whether participative leaders generally possess some levels of emotional intelligence. Based on the literature review an instrument composed of four sections was used to find the levels of perceived participative leadership, psychological climate and emotional int elligence. For this purpose, data from employees of an automotive dealer company was used. The study found no significant correlations between the three variables. However, the study did find a significant negative correlation between participative leadership and psychological climate. In addition, the study showed that emotional intelligence is not related to either participative leadership or psychological climate. Based on the findings, recommendations and suggestions for future research and for auto motive dealer managers are presented.
- Full Text:
- Date Issued: 2013
Exploring the role of job satisfaction and organizational justice in determining employee motivation among nurses at Frontier Hospital, Queenstown
- Authors: Soga, Thabile
- Date: 2014
- Subjects: Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11562 , http://hdl.handle.net/10353/d1015062 , Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Description: The aim of this study was to explore the role of job satisfaction and organizational justice in determining employee motivation among nurses at Frontier Hospital, Queenstown. For this purpose data was collected from the nurses at Frontier Hospital in Queenstown, in the Eastern Cape. A sample of 75 nurses was drawn from the population. Results of the study indicated that the study variables are significantly and positively correlated with one another. Job satisfaction was found to be significantly and positively correlated with employee motivation. Organizational justice was also found to be significantly positively correlated with employee motivation. Moreover, a positive and significant relationship between job satisfaction and organizational justice was found. The findings of this study are helpful in the health industry in order to design human resources policies, which will reduce the turnover of nurses by increasing their motivation through increasing job satisfaction and organizational justice.
- Full Text:
- Date Issued: 2014
- Authors: Soga, Thabile
- Date: 2014
- Subjects: Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11562 , http://hdl.handle.net/10353/d1015062 , Job satisfaction -- Organizational justice , Employee motivation -- Distributive justice
- Description: The aim of this study was to explore the role of job satisfaction and organizational justice in determining employee motivation among nurses at Frontier Hospital, Queenstown. For this purpose data was collected from the nurses at Frontier Hospital in Queenstown, in the Eastern Cape. A sample of 75 nurses was drawn from the population. Results of the study indicated that the study variables are significantly and positively correlated with one another. Job satisfaction was found to be significantly and positively correlated with employee motivation. Organizational justice was also found to be significantly positively correlated with employee motivation. Moreover, a positive and significant relationship between job satisfaction and organizational justice was found. The findings of this study are helpful in the health industry in order to design human resources policies, which will reduce the turnover of nurses by increasing their motivation through increasing job satisfaction and organizational justice.
- Full Text:
- Date Issued: 2014
Gender and age differences between managers and employees on organisational commitment in selected factories in the Buffalo City Metropolitan area
- Authors: Qwabe, Nombali Palesa
- Date: 2013
- Subjects: Employee loyalty -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Sex discrimination -- South Africa -- Eastern Cape , Executives -- South Africa -- Eastern Cape , Employee morale -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Organisational commitment , Affective commitment , Continuance commitment , Normative commitment , Gender differences , Age differences
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11557 , http://hdl.handle.net/10353/d1007117 , Employee loyalty -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Sex discrimination -- South Africa -- Eastern Cape , Executives -- South Africa -- Eastern Cape , Employee morale -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Organisational commitment , Affective commitment , Continuance commitment , Normative commitment , Gender differences , Age differences
- Description: Employee commitment is one of the most important aspects that help an organisation achieve its desired goals. This study investigates the possible effects of gender and age differences between managers and employees on organisational commitment among lower-level employees in selected factories in the Buffalo City Metropolitan area. The organisational commitment instrument used in this research is the Meyer and Allen (1997) organisational commitment questionnaire which contains 18 items (6 items for each scale: affective commitment, continuance commitment and normative commitment). For this purpose, a sample of 100 lower-level employees was used. The results indicated significant differences in the unexpected directions in affective commitment and continuance commitment between male employees supervised by male managers and male employees supervised by female managers; male employees were found to have higher levels of affective and continuance commitment when supervised by female managers. Female employees were found to have a higher level of normative commitment when supervised by male managers than when supervised by female managers which was also in the unexpected direction. In addition, the study showed surprising results in terms of the social or cultural hypothesis where employees supervised by male managers and older managers were not significantly different in organisational commitment to those managed by female and by younger or same-age managers.
- Full Text:
- Date Issued: 2013
- Authors: Qwabe, Nombali Palesa
- Date: 2013
- Subjects: Employee loyalty -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Sex discrimination -- South Africa -- Eastern Cape , Executives -- South Africa -- Eastern Cape , Employee morale -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Organisational commitment , Affective commitment , Continuance commitment , Normative commitment , Gender differences , Age differences
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11557 , http://hdl.handle.net/10353/d1007117 , Employee loyalty -- South Africa -- Eastern Cape , Organizational commitment -- South Africa -- Eastern Cape , Sex discrimination -- South Africa -- Eastern Cape , Executives -- South Africa -- Eastern Cape , Employee morale -- South Africa -- Eastern Cape , Employee motivation -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Labor turnover -- South Africa -- Eastern Cape , Organisational commitment , Affective commitment , Continuance commitment , Normative commitment , Gender differences , Age differences
- Description: Employee commitment is one of the most important aspects that help an organisation achieve its desired goals. This study investigates the possible effects of gender and age differences between managers and employees on organisational commitment among lower-level employees in selected factories in the Buffalo City Metropolitan area. The organisational commitment instrument used in this research is the Meyer and Allen (1997) organisational commitment questionnaire which contains 18 items (6 items for each scale: affective commitment, continuance commitment and normative commitment). For this purpose, a sample of 100 lower-level employees was used. The results indicated significant differences in the unexpected directions in affective commitment and continuance commitment between male employees supervised by male managers and male employees supervised by female managers; male employees were found to have higher levels of affective and continuance commitment when supervised by female managers. Female employees were found to have a higher level of normative commitment when supervised by male managers than when supervised by female managers which was also in the unexpected direction. In addition, the study showed surprising results in terms of the social or cultural hypothesis where employees supervised by male managers and older managers were not significantly different in organisational commitment to those managed by female and by younger or same-age managers.
- Full Text:
- Date Issued: 2013
Implementating employment equity in the Department of Home Affairs, Transport and Education, Eastern Cape Province
- Authors: Mosola, Sehlotsa Innocentia
- Date: 2009
- Subjects: Discrimination in employment -- South Africa -- Eastern Cape , Employee rights -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11548 , http://hdl.handle.net/10353/218 , Discrimination in employment -- South Africa -- Eastern Cape , Employee rights -- South Africa -- Eastern Cape
- Description: This research was undertaken to investigate the challenges faced by employees at the Home Affairs Department, the transport Department and the Department of Education at King Williams Town in the Eastern Cape Province. A quantitative approach was used in this research. The sample consisted of 100 respondents of whom 98 returned completed questionnaires. The answers of the respondents were the data of this study and these were analyzed and interpreted in respect of the hypotheses of the research. The research involved the collection of detailed career, personal and structural perceptions of 98 employees. The data was used to establish the disparity among employees, from lower management to top management. It was found that even though there was a problem of discrimination in the olden days there has been a change in the sense that employment equity, affirmative action and diversity management have been introduced since 1994.
- Full Text:
- Date Issued: 2009
- Authors: Mosola, Sehlotsa Innocentia
- Date: 2009
- Subjects: Discrimination in employment -- South Africa -- Eastern Cape , Employee rights -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11548 , http://hdl.handle.net/10353/218 , Discrimination in employment -- South Africa -- Eastern Cape , Employee rights -- South Africa -- Eastern Cape
- Description: This research was undertaken to investigate the challenges faced by employees at the Home Affairs Department, the transport Department and the Department of Education at King Williams Town in the Eastern Cape Province. A quantitative approach was used in this research. The sample consisted of 100 respondents of whom 98 returned completed questionnaires. The answers of the respondents were the data of this study and these were analyzed and interpreted in respect of the hypotheses of the research. The research involved the collection of detailed career, personal and structural perceptions of 98 employees. The data was used to establish the disparity among employees, from lower management to top management. It was found that even though there was a problem of discrimination in the olden days there has been a change in the sense that employment equity, affirmative action and diversity management have been introduced since 1994.
- Full Text:
- Date Issued: 2009
Job characteristics and organisational citizenship behaviour among employees in a previously disadvantaged South African university
- Authors: Yawethe, Thozama
- Date: 2020
- Subjects: Organizational behavior
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/18952 , vital:43002
- Description: This study examined job characteristics and organisational citizenship behaviour among employees in a previously disadvantaged South African University. A structured questionnaire was used to collect data from 149 randomly selected participants. A 5-point Likert scale job characteristics survey by Hackman and Oldham (1975) was used to measure job characteristics while, a 5-point Likert scale by Lee and Allen (2002) on organisational citizenship behaviour was used to measure employee’s organisational citizenship behaviour. Different statistical techniques such as Spearman rho correlation technique and Regression analysis were used to analyse data. The results showed that task significance, skills variety, autonomy and feedback are significantly positively related to organisational citizenship behaviour. There was a non-significant negative relationship between task identity and organisational citizenship behaviour. A combination of two or more job characteristics dimensions were found to report a higher proportion of variance in organisational citizenship behaviour than any one job characteristic separately. The study, thus, recommends that managers must design employees’ jobs or tasks that are more meaningful to stimulate the display of organisational citizenship behaviour. Initiatives that stimulate the use of a variety of skills, promotes feedback, promote task significance and autonomy were suggested as solutions to stimulate the display of OCB. The prevalence of such dimensions on one’s job increase motivation and satisfaction therefore contributing positively towards organisational citizenship behaviour.
- Full Text:
- Date Issued: 2020
- Authors: Yawethe, Thozama
- Date: 2020
- Subjects: Organizational behavior
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/18952 , vital:43002
- Description: This study examined job characteristics and organisational citizenship behaviour among employees in a previously disadvantaged South African University. A structured questionnaire was used to collect data from 149 randomly selected participants. A 5-point Likert scale job characteristics survey by Hackman and Oldham (1975) was used to measure job characteristics while, a 5-point Likert scale by Lee and Allen (2002) on organisational citizenship behaviour was used to measure employee’s organisational citizenship behaviour. Different statistical techniques such as Spearman rho correlation technique and Regression analysis were used to analyse data. The results showed that task significance, skills variety, autonomy and feedback are significantly positively related to organisational citizenship behaviour. There was a non-significant negative relationship between task identity and organisational citizenship behaviour. A combination of two or more job characteristics dimensions were found to report a higher proportion of variance in organisational citizenship behaviour than any one job characteristic separately. The study, thus, recommends that managers must design employees’ jobs or tasks that are more meaningful to stimulate the display of organisational citizenship behaviour. Initiatives that stimulate the use of a variety of skills, promotes feedback, promote task significance and autonomy were suggested as solutions to stimulate the display of OCB. The prevalence of such dimensions on one’s job increase motivation and satisfaction therefore contributing positively towards organisational citizenship behaviour.
- Full Text:
- Date Issued: 2020
Job engagement as a moderator variable to organisational stress and employees’ intention to quit among administrative personnel at the University of Fort Hare in the Eastern Cape
- Authors: Mxenge, Sandiswa Vuyokazi
- Date: 2014
- Subjects: Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11563 , http://hdl.handle.net/10353/d1015074 , Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Description: This research study investigated the effect of job engagement to organisational stress and the employees’ intention to quit among administrative personnel at the University of Fort Hare. The main objectives of this study were determining the effects of organisational stress on employees’ intention to quit, examining the role of job engagement as a moderator of the relationship between organisational stress and employees’ intention to quit, and providing results that would lead to a deeper understanding of the nature and extent of the relationship between organisational stress and intention to quit. A survey method was adopted for this study. A questionnaire comprising of four sections: biographical information, ERI questionnaire for stress, turnover intention, and UWES scale, was administered to non-academic support personnel of the University of Fort Hare in all three campuses namely Alice, Bhisho, and East London. Simple random sampling was used to select the participants. The literature reviewed displayed a great need for managers to understand organisational stress and its causes, and how to manage and cope with stress so as to avoid losing employees, especially highly competent employees. The study yielded results that show that there are interrelationships amongst the three variables, and that job engagement does moderate the relationship between organisational stress and employees’ intention to quit.
- Full Text:
- Date Issued: 2014
- Authors: Mxenge, Sandiswa Vuyokazi
- Date: 2014
- Subjects: Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11563 , http://hdl.handle.net/10353/d1015074 , Job engagement -- Intention to quit , Organisational stress -- Vigour , Dedication -- Absorption -- Workplace , Higher learning -- Ill-health
- Description: This research study investigated the effect of job engagement to organisational stress and the employees’ intention to quit among administrative personnel at the University of Fort Hare. The main objectives of this study were determining the effects of organisational stress on employees’ intention to quit, examining the role of job engagement as a moderator of the relationship between organisational stress and employees’ intention to quit, and providing results that would lead to a deeper understanding of the nature and extent of the relationship between organisational stress and intention to quit. A survey method was adopted for this study. A questionnaire comprising of four sections: biographical information, ERI questionnaire for stress, turnover intention, and UWES scale, was administered to non-academic support personnel of the University of Fort Hare in all three campuses namely Alice, Bhisho, and East London. Simple random sampling was used to select the participants. The literature reviewed displayed a great need for managers to understand organisational stress and its causes, and how to manage and cope with stress so as to avoid losing employees, especially highly competent employees. The study yielded results that show that there are interrelationships amongst the three variables, and that job engagement does moderate the relationship between organisational stress and employees’ intention to quit.
- Full Text:
- Date Issued: 2014
Job engagement, Self-efficacy and Organisational citizenship behaviour among employees in selected insurance companies in the eastern cape province
- Authors: Ntshentshe, Sinazo
- Date: 2019
- Subjects: Organizational behavior -- South Africa -- Eastern Cape Job satisfaction -- South Africa -- Eastern Cape Management -- Employee participation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12502 , vital:39269
- Description: The present study investigated “Job engagement, self-efficacy and organisational citizenship behaviour among employees in an insurance company in the Eastern Cape province”. A research issue is emphasized and debated in details methodically. Social exchange theory (SET) and social cognitive theory (SCT were used in the study with the support of variable. Previous studies discovered and established the relationship between job engagement (JE) and organisational citizenship behaviour (OCB); as well as self-efficacy (SE) and organisational citizenship behavior; and all variables combined together. Hypothesis is formulated that used to achieve objectives. The study used quantitative research design. The sample (N=100) of the study consist of the employees in the selected insurance companies in Eastern Cape, province. The data was collected with the use of questionnaire method and analyses was done using Statistical Package for the social science.
- Full Text:
- Date Issued: 2019
- Authors: Ntshentshe, Sinazo
- Date: 2019
- Subjects: Organizational behavior -- South Africa -- Eastern Cape Job satisfaction -- South Africa -- Eastern Cape Management -- Employee participation -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12502 , vital:39269
- Description: The present study investigated “Job engagement, self-efficacy and organisational citizenship behaviour among employees in an insurance company in the Eastern Cape province”. A research issue is emphasized and debated in details methodically. Social exchange theory (SET) and social cognitive theory (SCT were used in the study with the support of variable. Previous studies discovered and established the relationship between job engagement (JE) and organisational citizenship behaviour (OCB); as well as self-efficacy (SE) and organisational citizenship behavior; and all variables combined together. Hypothesis is formulated that used to achieve objectives. The study used quantitative research design. The sample (N=100) of the study consist of the employees in the selected insurance companies in Eastern Cape, province. The data was collected with the use of questionnaire method and analyses was done using Statistical Package for the social science.
- Full Text:
- Date Issued: 2019
Job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil service managers in the Department of Education in the King William’s Town District
- Authors: Binqela, Thembisa
- Date: 2013
- Subjects: Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11553 , http://hdl.handle.net/10353/d1007092 , Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Description: The research at hand focuses on job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil service managers in the Department of Education in the King William’s Town District. Samples of 100 employees were used in the study. The data was collected by means of a questionnaire which consisted of the following sections: (i) a biographical and occupational data questionnaire,(ii) Eum, Lee, and Paek’s (2007) Effort-Reward Imbalance questionnaire, (iii) Bedenia, Burke, and Moffat’s (1998) Short-form Work-family Conflict questionnaire, and (iv) Halpern’s (1966) Job Satisfaction questionnaire. The data were analyzed by means of Pearson’s Correlation Technique, Multiple Regression Analysis, and Analysis of Variance. The results showed that job satisfaction does not moderate the relationship between work-family conflict and occupational stress. The study also found a significant positive correlation between work-family conflict and occupational stress and between work-family conflict and job satisfaction. It also showed that both work-family conflict and job satisfaction respectively accounted for a significant proportion of variance in occupational stress. The thesis ends with several recommendations for future research and for future professional or managerial practice.
- Full Text:
- Date Issued: 2013
- Authors: Binqela, Thembisa
- Date: 2013
- Subjects: Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11553 , http://hdl.handle.net/10353/d1007092 , Job satisfaction -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Work -- Psychological aspects , Role conflict , Women employees -- South Africa -- Eastern Cape , Women executives -- South Africa -- Eastern Cape , Working mothers -- South Africa -- Eastern Cape
- Description: The research at hand focuses on job satisfaction as a moderator of the relationship between work-family conflict and stress among female civil service managers in the Department of Education in the King William’s Town District. Samples of 100 employees were used in the study. The data was collected by means of a questionnaire which consisted of the following sections: (i) a biographical and occupational data questionnaire,(ii) Eum, Lee, and Paek’s (2007) Effort-Reward Imbalance questionnaire, (iii) Bedenia, Burke, and Moffat’s (1998) Short-form Work-family Conflict questionnaire, and (iv) Halpern’s (1966) Job Satisfaction questionnaire. The data were analyzed by means of Pearson’s Correlation Technique, Multiple Regression Analysis, and Analysis of Variance. The results showed that job satisfaction does not moderate the relationship between work-family conflict and occupational stress. The study also found a significant positive correlation between work-family conflict and occupational stress and between work-family conflict and job satisfaction. It also showed that both work-family conflict and job satisfaction respectively accounted for a significant proportion of variance in occupational stress. The thesis ends with several recommendations for future research and for future professional or managerial practice.
- Full Text:
- Date Issued: 2013
Managing of work stress among blue collarworkers in the mining industry in Lesotho
- Authors: Molaoa, Tsalong
- Date: 2008
- Subjects: Working class , Mineral industries -- Lesotho , Job stress , Stress (Psychology)
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11550 , http://hdl.handle.net/10353/187 , Working class , Mineral industries -- Lesotho , Job stress , Stress (Psychology)
- Description: There are various ways in which work can be harmful to our health. Accidents and violence on the job and exposure to noxious chemicals in factories and sealed office buildings account for substantial numbers of injuries and deaths every year. Another danger, stress affects millions of employees and costs companies millions of cash every year, but it operates in more silent and subtle way. Stress is a psychological agent that affects the health of workers, productivity, and morale worldwide. Some of the causes of stress in the workplace include work over and underload, personal and family problems, organizational design and relationships in the organization. Stress-related diseases are widespread among employees throughout the world. A national survey was conducted in the United states by a life insurance company found that nearly half of all employed adults considered their jobs to be extremely stressful. Furthermore, a major share of physical complaints may be psychosomatic, that is, actual physical disorders caused by or related to emotional factors such as stress on the job. Physical problems associated with stress include high blood pressure, ulcers, heart disease, lower back pain and cancer. Stress in the workplace is very costly to employers in terms of lower productivity, reduced motivation, and increased errors and accidents. Moderate stress is encouraged as it can help employees in achieving the goals by being productive but too much or high stress level is related to increases in turnover and counterproductive behavior, such as theft and drug and alcohol abuse.
- Full Text:
- Date Issued: 2008
- Authors: Molaoa, Tsalong
- Date: 2008
- Subjects: Working class , Mineral industries -- Lesotho , Job stress , Stress (Psychology)
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11550 , http://hdl.handle.net/10353/187 , Working class , Mineral industries -- Lesotho , Job stress , Stress (Psychology)
- Description: There are various ways in which work can be harmful to our health. Accidents and violence on the job and exposure to noxious chemicals in factories and sealed office buildings account for substantial numbers of injuries and deaths every year. Another danger, stress affects millions of employees and costs companies millions of cash every year, but it operates in more silent and subtle way. Stress is a psychological agent that affects the health of workers, productivity, and morale worldwide. Some of the causes of stress in the workplace include work over and underload, personal and family problems, organizational design and relationships in the organization. Stress-related diseases are widespread among employees throughout the world. A national survey was conducted in the United states by a life insurance company found that nearly half of all employed adults considered their jobs to be extremely stressful. Furthermore, a major share of physical complaints may be psychosomatic, that is, actual physical disorders caused by or related to emotional factors such as stress on the job. Physical problems associated with stress include high blood pressure, ulcers, heart disease, lower back pain and cancer. Stress in the workplace is very costly to employers in terms of lower productivity, reduced motivation, and increased errors and accidents. Moderate stress is encouraged as it can help employees in achieving the goals by being productive but too much or high stress level is related to increases in turnover and counterproductive behavior, such as theft and drug and alcohol abuse.
- Full Text:
- Date Issued: 2008
Organisational justice as a predictor of organisational citizenship behaviour among academic employees at the University of Fort Hare in South Africa
- Authors: Matsungo, Forget
- Date: 2020
- Subjects: Organizational change Universities and colleges -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12458 , vital:39265
- Description: This research was designed to examine the relationship between Organisational Justice (OJ) constructs and Organizational Citizenship Behaviour (OCB). This study was based on social exchange theory, the norm of reciprocity. The sample for the study consisted of 184 academic members of staff from the University of Fort Hare in the Eastern Cape Province, South Africa. Moorman and Niehoff (1993). Organizational Justice Scale was used to measure justice and Podsakoff, MacKenzie, Moorman, and Fetter’s (1990) OCB Scale was used to measure extra role behaviours. Data analysis was done by means of the Spearman Rank Order Correlation Coefficient and Multiple Regression Model using the Statistical Package for Social Sciences (SPSS) version 25. The findings revealed a positive and significant relationship between OJ and OCB. More specifically, OJ was revealed be significantly positively associated with the measures of OCB (courtesy, altruism, civic virtue, conscientiousness, and sportsmanship) at the University of Fort Hare. Therefore, to improve work performance it is imperative that the university should continuously ensure and promote: fairness in their decisions relating (distributive justice); fairness of the methods, mechanisms, processes, and procedures used to determine the decisions or outcomes (procedural justice); as well as fairness in the quality of the interpersonal treatment employees receive within the work environment (interactional justice). This is particularly so, because when employees perceives that there is emphasis on justice or fairness (procedural justice, distributive justice, and interactional justice) within the organisation, they may reciprocate this gesture by displaying desirable discretionary work related behaviours. Theoretical and managerial implications and suggestions for future research are discussed
- Full Text:
- Date Issued: 2020
- Authors: Matsungo, Forget
- Date: 2020
- Subjects: Organizational change Universities and colleges -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12458 , vital:39265
- Description: This research was designed to examine the relationship between Organisational Justice (OJ) constructs and Organizational Citizenship Behaviour (OCB). This study was based on social exchange theory, the norm of reciprocity. The sample for the study consisted of 184 academic members of staff from the University of Fort Hare in the Eastern Cape Province, South Africa. Moorman and Niehoff (1993). Organizational Justice Scale was used to measure justice and Podsakoff, MacKenzie, Moorman, and Fetter’s (1990) OCB Scale was used to measure extra role behaviours. Data analysis was done by means of the Spearman Rank Order Correlation Coefficient and Multiple Regression Model using the Statistical Package for Social Sciences (SPSS) version 25. The findings revealed a positive and significant relationship between OJ and OCB. More specifically, OJ was revealed be significantly positively associated with the measures of OCB (courtesy, altruism, civic virtue, conscientiousness, and sportsmanship) at the University of Fort Hare. Therefore, to improve work performance it is imperative that the university should continuously ensure and promote: fairness in their decisions relating (distributive justice); fairness of the methods, mechanisms, processes, and procedures used to determine the decisions or outcomes (procedural justice); as well as fairness in the quality of the interpersonal treatment employees receive within the work environment (interactional justice). This is particularly so, because when employees perceives that there is emphasis on justice or fairness (procedural justice, distributive justice, and interactional justice) within the organisation, they may reciprocate this gesture by displaying desirable discretionary work related behaviours. Theoretical and managerial implications and suggestions for future research are discussed
- Full Text:
- Date Issued: 2020
Perceived organisational support (POS), Job engagement (JE) and their effect on organisational citizenship behaviour (OCB) among nurses at the Victoria Hospital, Alice, Nkonkobe Municipality
- Authors: Dumisani, Mathumbu
- Date: 2012
- Subjects: Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11552 , http://hdl.handle.net/10353/d1007032 , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Description: Wendel (1994, p. 91) defined perceived organizational support (POS) as “organization support in terms of all things that relate to assistance and relationships amongst working peers and colleagues, which involve the feeling of need between superiors and subordinates . Rothbard (2001, p. 656) in defining job engagement (JE) listed two components which he thought were critical for its effectiveness on organizational functioning: (i) attention and (ii) absorption, with the former referring to “cognitive ability and the amount of time one spends thinking about the role”, while the latter “means being engrossed in a role and means the intensity of one’s focus on a role”. Organizational citizenship behavior (OCB) was first introduced by Organ in the 1980s and he defined the concept of organizational citizenship behavior “as discretionary behaviors by individuals (employees) that do not form part of formal requirements of a job, but are necessary and promote effective functioning of the organization (Organ, 1988)”. The objective of study was to explore the relationship between perceived organizational support and job engagement and their effect organizational citizenship behavior. Other relationships that were tested were first, the direct relationship between POS JE. Secondly, the combined effect of POS and JE on OCB. The study was conducted amongst nurses at Victoria hospital, in Alice within the Nkonkobe district municipality. The results showed a significant relationship between JE and OCB, whilst the relationship between POS and OCB was not accepted. The results for the other two hypotheses that were tested; (i) relationship between POS and JE, (ii) combined effect of POS and JE on OCB also showed that they were not accepted. The consistency scores for these variables were of international level (n=106). The Pearson correlation coefficients were used for hypothesis testing.
- Full Text:
- Date Issued: 2012
- Authors: Dumisani, Mathumbu
- Date: 2012
- Subjects: Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: vital:11552 , http://hdl.handle.net/10353/d1007032 , Municipal government -- South Africa -- Eastern Cape , Local government -- South Africa -- Eastern Cape , Organizational behavior -- South Africa -- Eastern Cape , Nurses -- South Africa -- Eastern Cape , Nursing -- South Africa -- Eastern Cape , Job stress -- South Africa -- Eastern Cape , Employee retention -- South Africa -- Eastern Cape , Employees -- Training of -- South Africa -- Eastern Cape , Perceived Organization Support , Job Engagement , Organizational Citizenship Behavior
- Description: Wendel (1994, p. 91) defined perceived organizational support (POS) as “organization support in terms of all things that relate to assistance and relationships amongst working peers and colleagues, which involve the feeling of need between superiors and subordinates . Rothbard (2001, p. 656) in defining job engagement (JE) listed two components which he thought were critical for its effectiveness on organizational functioning: (i) attention and (ii) absorption, with the former referring to “cognitive ability and the amount of time one spends thinking about the role”, while the latter “means being engrossed in a role and means the intensity of one’s focus on a role”. Organizational citizenship behavior (OCB) was first introduced by Organ in the 1980s and he defined the concept of organizational citizenship behavior “as discretionary behaviors by individuals (employees) that do not form part of formal requirements of a job, but are necessary and promote effective functioning of the organization (Organ, 1988)”. The objective of study was to explore the relationship between perceived organizational support and job engagement and their effect organizational citizenship behavior. Other relationships that were tested were first, the direct relationship between POS JE. Secondly, the combined effect of POS and JE on OCB. The study was conducted amongst nurses at Victoria hospital, in Alice within the Nkonkobe district municipality. The results showed a significant relationship between JE and OCB, whilst the relationship between POS and OCB was not accepted. The results for the other two hypotheses that were tested; (i) relationship between POS and JE, (ii) combined effect of POS and JE on OCB also showed that they were not accepted. The consistency scores for these variables were of international level (n=106). The Pearson correlation coefficients were used for hypothesis testing.
- Full Text:
- Date Issued: 2012
Psychological capital as a moderator in the relationship between occupational stress and quality of work life among healthcare practitioners in Buffalo City Metropolitan Municipality
- Umenze , Catherine Chetachukwu
- Authors: Umenze , Catherine Chetachukwu
- Date: 2020
- Subjects: Job stress Human capital -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12536 , vital:39285
- Description: The study investigated psychological capital as a moderator in the relationship between occupational stress and quality of work life. The study used the explanatory survey research design. The convenience and purposive types of the non-probability sampling method were used to sample 150 male and female healthcare practitioners who participated in the study. Validated questionnaires were used to elicit information from the study’s participants. Four hypotheses were stated and analysed using the inferential statistical approach. The research findings showed that there was a significant positive relationship between occupational stress and quality of work life; there was a significant positive relationship between psychological capital and quality of work life; and there was a significant moderating influence of psychological capital on the relationship between occupational stress and quality of work life. And finally, there was no significant relationship between psychological capital and occupational stress. There is need for managers to focus on the four dimensions of psychological capital to help minimise occupational stress and improve quality of work life of healthcare practitioners. Management was also advised to devise optimal methods to curb stress and strengthen the mental and physical abilities of the employees’ outcomes. Future research should endeavour to apply a longitudinal research design in investigating the extent to which psychological capital can predict occupational stress, and in understanding its influence in the quality of work life of employees. The future study can spread the investigation to other districts as this study was conducted in just one district, which is a foremost limitation of the study.
- Full Text:
- Date Issued: 2020
- Authors: Umenze , Catherine Chetachukwu
- Date: 2020
- Subjects: Job stress Human capital -- Psychological aspects
- Language: English
- Type: Thesis , Masters , MCom (Industrial Psychology)
- Identifier: http://hdl.handle.net/10353/12536 , vital:39285
- Description: The study investigated psychological capital as a moderator in the relationship between occupational stress and quality of work life. The study used the explanatory survey research design. The convenience and purposive types of the non-probability sampling method were used to sample 150 male and female healthcare practitioners who participated in the study. Validated questionnaires were used to elicit information from the study’s participants. Four hypotheses were stated and analysed using the inferential statistical approach. The research findings showed that there was a significant positive relationship between occupational stress and quality of work life; there was a significant positive relationship between psychological capital and quality of work life; and there was a significant moderating influence of psychological capital on the relationship between occupational stress and quality of work life. And finally, there was no significant relationship between psychological capital and occupational stress. There is need for managers to focus on the four dimensions of psychological capital to help minimise occupational stress and improve quality of work life of healthcare practitioners. Management was also advised to devise optimal methods to curb stress and strengthen the mental and physical abilities of the employees’ outcomes. Future research should endeavour to apply a longitudinal research design in investigating the extent to which psychological capital can predict occupational stress, and in understanding its influence in the quality of work life of employees. The future study can spread the investigation to other districts as this study was conducted in just one district, which is a foremost limitation of the study.
- Full Text:
- Date Issued: 2020