A systems approach to project implementation within the public sector towards formulating a framework for project evaluation
- Authors: Greyling, Een Lange
- Date: 2012
- Subjects: Project management -- South Africa , Corporations, Government -- South Africa , Construction industry -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9721 , http://hdl.handle.net/10948/d1021223
- Description: The procurement process, from the demand formulation to the final delivery of a public building to the end-user, is defined by the government in terms of procedures and policies to be followed, which is based to be ineffective and inefficient where the process as a whole from a client-value perpective, is flawed. Presently, the National Department of Public Works(NDPW) as a governmental administration is deemed to be a controlling institution and cost centre rather than a service provider. This mind-set is reflected by the inability of government project implementing agencies such as the NDPW to deliver projects successfully in terms of cost, time, and quality whilst failing to meet the government's socio economic objectives to create employment opportunities, stimulate economic growth, and transfer skills to the previously disadvantaged through black economic empowerment (BEE) initiatives. Client satisfaction has widely been recognised by researchers as one of the key challenges for quality improvement in the construction industry. It is a vital factor in the development and management of the construction process, as well in the creation of efficient organisation-client relationship. In addition, client satisfaction is deemed to be a catalyst for client retention which is a success strategy for any organisation. This thesis is primarily concerned with project performance and service delivery by the NDPW as a government project implementing agency that involves an integrated approach that considers the entire supply chain of a construction project. The success or failure of a project is is not the effect of a single variable, or factor, but a set of variables interacting with each other to produce the final result. An extensive review of related literature that entails the analysis of publications related to the projectimplementation and construction project management realm was deemed necessary to formulate a clear understanding of the complexities of implementing projjects within the public sector. The use of systems thinking as the nucleus of the multi-methodological approach to this research was to assist in ascertaining the primary causes of the problem situation and to clarify the process of project implementation as a sub-system within the greater system of the construction industry. The success of projects depends as much on the client as it does on the implementing agencies, project managers (PMs), consultants, contractors and the suppliers of materials.
- Full Text:
- Date Issued: 2012
- Authors: Greyling, Een Lange
- Date: 2012
- Subjects: Project management -- South Africa , Corporations, Government -- South Africa , Construction industry -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9721 , http://hdl.handle.net/10948/d1021223
- Description: The procurement process, from the demand formulation to the final delivery of a public building to the end-user, is defined by the government in terms of procedures and policies to be followed, which is based to be ineffective and inefficient where the process as a whole from a client-value perpective, is flawed. Presently, the National Department of Public Works(NDPW) as a governmental administration is deemed to be a controlling institution and cost centre rather than a service provider. This mind-set is reflected by the inability of government project implementing agencies such as the NDPW to deliver projects successfully in terms of cost, time, and quality whilst failing to meet the government's socio economic objectives to create employment opportunities, stimulate economic growth, and transfer skills to the previously disadvantaged through black economic empowerment (BEE) initiatives. Client satisfaction has widely been recognised by researchers as one of the key challenges for quality improvement in the construction industry. It is a vital factor in the development and management of the construction process, as well in the creation of efficient organisation-client relationship. In addition, client satisfaction is deemed to be a catalyst for client retention which is a success strategy for any organisation. This thesis is primarily concerned with project performance and service delivery by the NDPW as a government project implementing agency that involves an integrated approach that considers the entire supply chain of a construction project. The success or failure of a project is is not the effect of a single variable, or factor, but a set of variables interacting with each other to produce the final result. An extensive review of related literature that entails the analysis of publications related to the projectimplementation and construction project management realm was deemed necessary to formulate a clear understanding of the complexities of implementing projjects within the public sector. The use of systems thinking as the nucleus of the multi-methodological approach to this research was to assist in ascertaining the primary causes of the problem situation and to clarify the process of project implementation as a sub-system within the greater system of the construction industry. The success of projects depends as much on the client as it does on the implementing agencies, project managers (PMs), consultants, contractors and the suppliers of materials.
- Full Text:
- Date Issued: 2012
The influence of project management service provision on role-players within the South African construction industry
- Authors: Hefer, Andre le Roux
- Date: 2012
- Subjects: Project management -- South Africa , Construction industry -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9663 , http://hdl.handle.net/10948/d1008295 , Project management -- South Africa , Construction industry -- South Africa
- Description: The legitimate existence of the Project Management Profession in the South African construction industry needs to relate to positive project influence on the industry roleplayers. This study assessed the perceived lack of recognition and acceptance of Project Management as a stand-alone profession relating to: · Appointments of Project Managers being questioned due to a perceived lack of influence and impact on project success. · Project Managers not being recognised as an integral part of the industry. · Project Management not being perceived as having a unique and defined function. Interviews were held with 23 industry role-players made up of clients, contractors and consultants. The interviews solicited input on the role-players’ perception and experience related to the influence of Project Management over the past 10 years, not only on a list of success criteria relative to their own role in the industry, but also their perception of the influence on the other defined role-player groups. Included in the interview questionnaire was also a range of general questions to refine the feedback and further test the hypotheses. The data were interpreted and analysed by comparing the feedback of the respondents as a combination and separately as groups. The results of the study indicate that: · Project Management could be seen as a legitimate part of the industry; · The industry role-players perceive Project Management as making an impact and having a growing influence on the industry; A specific but broad set of skills are required by Project Managers; · The Project Management function cannot be fulfilled by other consultants, but there are project related criteria which should be considered before making a final judgment. These criteria relate to project size and complexity; and · Project Management is currently perceived to be more related to a specific person’s skill than to a specific profession. The study’s aim was to influence and inform the views of industry role-players on the appointment of a Project Manager in the construction industry.
- Full Text:
- Date Issued: 2012
- Authors: Hefer, Andre le Roux
- Date: 2012
- Subjects: Project management -- South Africa , Construction industry -- South Africa
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:9663 , http://hdl.handle.net/10948/d1008295 , Project management -- South Africa , Construction industry -- South Africa
- Description: The legitimate existence of the Project Management Profession in the South African construction industry needs to relate to positive project influence on the industry roleplayers. This study assessed the perceived lack of recognition and acceptance of Project Management as a stand-alone profession relating to: · Appointments of Project Managers being questioned due to a perceived lack of influence and impact on project success. · Project Managers not being recognised as an integral part of the industry. · Project Management not being perceived as having a unique and defined function. Interviews were held with 23 industry role-players made up of clients, contractors and consultants. The interviews solicited input on the role-players’ perception and experience related to the influence of Project Management over the past 10 years, not only on a list of success criteria relative to their own role in the industry, but also their perception of the influence on the other defined role-player groups. Included in the interview questionnaire was also a range of general questions to refine the feedback and further test the hypotheses. The data were interpreted and analysed by comparing the feedback of the respondents as a combination and separately as groups. The results of the study indicate that: · Project Management could be seen as a legitimate part of the industry; · The industry role-players perceive Project Management as making an impact and having a growing influence on the industry; A specific but broad set of skills are required by Project Managers; · The Project Management function cannot be fulfilled by other consultants, but there are project related criteria which should be considered before making a final judgment. These criteria relate to project size and complexity; and · Project Management is currently perceived to be more related to a specific person’s skill than to a specific profession. The study’s aim was to influence and inform the views of industry role-players on the appointment of a Project Manager in the construction industry.
- Full Text:
- Date Issued: 2012
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