- Title
- The role of flexible working in achieving a work-life balance: a case study of information technology consultants of Kestrel Business Solutions – London, United Kingdom
- Creator
- Nyamujara, Tinashe
- Subject
- Kestrel Business Solutions
- Subject
- Flexible work arrangement -- Case studies
- Subject
- Work-life balance
- Subject
- Flexitime
- Subject
- Telecommunting
- Subject
- Telecommunting -- Case studies
- Date Issued
- 2020
- Date
- 2020
- Type
- text
- Type
- Thesis
- Type
- Masters
- Type
- MBA
- Identifier
- http://hdl.handle.net/10962/167245
- Identifier
- vital:41459
- Description
- This research was a Case Study on the role of Flexible Working in achieving a Work – Life Balance, based on the Information Technology Consultants of Kestrel Business Solutions – a company based in London, the United Kingdom. The study set out to determine what aspects of flexible working can reduce work - related stress; home - related stress; improve personal wellbeing; identify the pitfalls of flexible working, and to recommend mitigating actions. The literature review identified five different, but complimentary theories that included: The Spill over Theory; Balanced Theory; Resource Based Theory; Compensation Theory and the Wellness Theory to unpack and explore the concept of Work - Life Balance. The study followed a predominantly qualitative methodology approach and used thematic analysis to identify key ideas from the data. Interviews and questionnaires were used to obtain data from the respondents, in addition to being a data triangulation exercise. From a population of 10 subjects - purposeful sampling was used to select a sample of 10 respondents - made up of 3 males and 7 females. All respondents were employees of Kestrel Business Solutions. 6 respondents were interviewed and given questionnaires to fill out. 6 face to face interviews were conducted, and 6 questionnaires completed until saturation was achieved - indicating a survey response rate of 100%. The results from the data collection generally showed how aspects of flexible working like telecommuting, flexitime and homeworking ultimately helped the employees to achieve a Work-Life Balance - by primarily influencing how they balanced their work, home, and personal commitments. Importantly, the study also identified pitfalls of flexible working; like employees feeling isolated and the pressure to perform. Potential mitigating efforts identified in the study included, providing more company support and education for flexible working initiatives. The study concluded by acknowledging the limitations of the study, which included time constraints and the small population, and sample size of the study. In its conclusion, the study identified recommendations for future studies like: increasing the population and sample size, and devoting more time to the study, for more generalized and conclusive findings.
- Format
- 98 pages
- Format
- Publisher
- Rhodes University
- Publisher
- Faculty of Commerce, Rhodes Business School
- Language
- English
- Rights
- Nyamujara, Tinashe
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | NYAMUJARA-MBA-TR20-444.pdf | 783 KB | Adobe Acrobat PDF | View Details Download |