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A framework to measure the degree of alignment between corporate and IT/IS objectives at Randwater
- Authors: Sigasa, Moshane Lydia
- Date: 2020
- Subjects: Business enterprises -- Computer networks -- Security measures , Data protection , Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47156 , vital:39818
- Description: The South African Government has institutionalised a Corporate Governance of ICT Policy Framework which was developed by Department of Public Service and Administration (DPSA). The framework has adopted some elements of KING III, ISO 38500 and COBIT. Consequently, it is now a requirement by the South African Government that all its entities must adopt this framework. Nevertheless, it is not clear how government has emphasised this alignment in such entities. The problem statement in this study was that Randwater is unable to realise full value of the investment in IT/IS because there is misalignment between IT objectives or deliverables and the corporate objectives. This study sought to identify a suitable framework which meets the ICT policy criteria as set out by the DPSA, which will facilitate the alignment between corporate objectives and IT/IS objectives at Randwater. This was achieved through the development and refinement of the artefact through the various iteration phases. Additionally, an online survey was used to collect data from a focus group comprising IT experts and senior management at Randwater. The Information Technology Governance Institute Framework was employed to assist in the development of the questions. The survey results were utilised during the validation of the artefact produced by this research study in a workshop. The findings were then linked with the related literature which either supported or rejected the findings through discussions on the literature and thereafter conclusions were made based on these findings. Furthermore, a literature review was conducted to gain a better understanding of what has been done in the field of research in order to assist in defining the problem that this research seeks to solve so as to inform the development of design characteristics. The research process employed the Nelson Mandela University – Design Science Strategy Methodology referred to as (NMU – DSSM) with the goal of developing an artefact in the form of a framework. The research process entailed studying the existing literature and analysing the aspects relating to corporate governance, IT governance, frameworks, and strategies to be able to measure the degree of alignment. The phases of designing the artefact were analysis, design, evaluate, validate and diffuse phases. The final artefact developed was a framework that incorporated the principles of King IV and ISO 38500 in corporate governance and ICT goals alignment. The final artefact also embedded transparency, accountability and security as important elements in the implementation of the artefact. The survey findings were instrumental in the development of the artefact that brings alignment between business strategy and IT objectives at Randwater. From the findings, in terms of IT flexibility, it was revealed that the interrelated parts of the system at Randwater were modular. It was also concluded that there is lack of communication about the manner in which the components of the information systems are organised and integrated in order to allow for rapid changes and that the organisational IT infrastructure and applications were loosely coupled. The findings further revealed that the business had established corporate rules and standards for hardware and operating systems to ensure platform compatibility. It was also revealed that organisational IT applications were developed based on compliance guidelines. In terms of IT-enabled dynamic capabilities, it was revealed that IT systems at Randwater are not capable of scanning the environment and identifying new business opportunities and are not capable of anticipating discontinuities arising in the business domain by developing greater reactive and proactive strength. It was also revealed that it was concluded that IT systems were capable of achieving strategic alignment between IT flexibility and dynamic capabilities. Therefore, design science was the ideal research paradigm towards addressing the research problem and the artefact designed was a viable research contribution. The significance of the study was that it contributed to the development of technology-based solutions to an important and relevant business problem of alignment of business strategy to IT goals. The design evaluation, the utility, quality, and efficacy of the final design artefact was rigorously demonstrated via well-executed evaluation methods. The study also contributed to the literature
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- Authors: Sigasa, Moshane Lydia
- Date: 2020
- Subjects: Business enterprises -- Computer networks -- Security measures , Data protection , Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47156 , vital:39818
- Description: The South African Government has institutionalised a Corporate Governance of ICT Policy Framework which was developed by Department of Public Service and Administration (DPSA). The framework has adopted some elements of KING III, ISO 38500 and COBIT. Consequently, it is now a requirement by the South African Government that all its entities must adopt this framework. Nevertheless, it is not clear how government has emphasised this alignment in such entities. The problem statement in this study was that Randwater is unable to realise full value of the investment in IT/IS because there is misalignment between IT objectives or deliverables and the corporate objectives. This study sought to identify a suitable framework which meets the ICT policy criteria as set out by the DPSA, which will facilitate the alignment between corporate objectives and IT/IS objectives at Randwater. This was achieved through the development and refinement of the artefact through the various iteration phases. Additionally, an online survey was used to collect data from a focus group comprising IT experts and senior management at Randwater. The Information Technology Governance Institute Framework was employed to assist in the development of the questions. The survey results were utilised during the validation of the artefact produced by this research study in a workshop. The findings were then linked with the related literature which either supported or rejected the findings through discussions on the literature and thereafter conclusions were made based on these findings. Furthermore, a literature review was conducted to gain a better understanding of what has been done in the field of research in order to assist in defining the problem that this research seeks to solve so as to inform the development of design characteristics. The research process employed the Nelson Mandela University – Design Science Strategy Methodology referred to as (NMU – DSSM) with the goal of developing an artefact in the form of a framework. The research process entailed studying the existing literature and analysing the aspects relating to corporate governance, IT governance, frameworks, and strategies to be able to measure the degree of alignment. The phases of designing the artefact were analysis, design, evaluate, validate and diffuse phases. The final artefact developed was a framework that incorporated the principles of King IV and ISO 38500 in corporate governance and ICT goals alignment. The final artefact also embedded transparency, accountability and security as important elements in the implementation of the artefact. The survey findings were instrumental in the development of the artefact that brings alignment between business strategy and IT objectives at Randwater. From the findings, in terms of IT flexibility, it was revealed that the interrelated parts of the system at Randwater were modular. It was also concluded that there is lack of communication about the manner in which the components of the information systems are organised and integrated in order to allow for rapid changes and that the organisational IT infrastructure and applications were loosely coupled. The findings further revealed that the business had established corporate rules and standards for hardware and operating systems to ensure platform compatibility. It was also revealed that organisational IT applications were developed based on compliance guidelines. In terms of IT-enabled dynamic capabilities, it was revealed that IT systems at Randwater are not capable of scanning the environment and identifying new business opportunities and are not capable of anticipating discontinuities arising in the business domain by developing greater reactive and proactive strength. It was also revealed that it was concluded that IT systems were capable of achieving strategic alignment between IT flexibility and dynamic capabilities. Therefore, design science was the ideal research paradigm towards addressing the research problem and the artefact designed was a viable research contribution. The significance of the study was that it contributed to the development of technology-based solutions to an important and relevant business problem of alignment of business strategy to IT goals. The design evaluation, the utility, quality, and efficacy of the final design artefact was rigorously demonstrated via well-executed evaluation methods. The study also contributed to the literature
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A methodology for measuring and monitoring IT risk
- Authors: Tansley, Natalie Vanessa
- Date: 2007
- Subjects: Electronic data processing departments -- Security measures , Business -- Data processing -- Security measures , Information resources management , Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9781 , http://hdl.handle.net/10948/772 , Electronic data processing departments -- Security measures , Business -- Data processing -- Security measures , Information resources management , Information technology -- Security measures
- Description: The primary objective of the research is to develop a methodology for monitoring and measuring IT risks, strictly focusing on internal controls. The research delivers a methodology whereby an organization can measure its system of internal controls, providing assurance that the risks are at an acceptable level. To achieve the primary objective a number of secondary objectives were addressed: What are the drivers forcing organizations to better corporate governance in managing risk? What is IT risk management, specifically focusing on operational risk. What is internal control and specifically focusing on COSO’s internal control process. Investigation of measurement methods, such as, Balance Scorecards, Critical Success Factors, Maturity Models, Key Performance Indicators and Key Goal Indicators. Investigation of various frameworks such as CobiT, COSO and ISO 17799, ITIL and BS 7799 as to how they manage IT risk relating to internal control.
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- Authors: Tansley, Natalie Vanessa
- Date: 2007
- Subjects: Electronic data processing departments -- Security measures , Business -- Data processing -- Security measures , Information resources management , Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9781 , http://hdl.handle.net/10948/772 , Electronic data processing departments -- Security measures , Business -- Data processing -- Security measures , Information resources management , Information technology -- Security measures
- Description: The primary objective of the research is to develop a methodology for monitoring and measuring IT risks, strictly focusing on internal controls. The research delivers a methodology whereby an organization can measure its system of internal controls, providing assurance that the risks are at an acceptable level. To achieve the primary objective a number of secondary objectives were addressed: What are the drivers forcing organizations to better corporate governance in managing risk? What is IT risk management, specifically focusing on operational risk. What is internal control and specifically focusing on COSO’s internal control process. Investigation of measurement methods, such as, Balance Scorecards, Critical Success Factors, Maturity Models, Key Performance Indicators and Key Goal Indicators. Investigation of various frameworks such as CobiT, COSO and ISO 17799, ITIL and BS 7799 as to how they manage IT risk relating to internal control.
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A model to address factors that could influence the information security behaviour of computing graduates
- Date: 2017
- Subjects: Information technology -- Security measures , Computer security , Cyber intelligence (Computer security)
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/7355 , http://vital.seals.ac.za8080/10948/27003 , vital:21339
- Description: The fact that information is ubiquitous throughout most modern organisations cannot be denied. Information is not merely used as an enabler in modern organisations today, but is also used to gain a competitive advantage over competitors. Thus, information has become one of the most important business assets. It is, therefore, imperative that organisations protect information assets as they would protect other business assets. This is typically achieved through implementing various security measures.Technological and procedural security measures are largely dependent on humans. However, the incorrect behaviour of humans poses a significant threat to the protection of these information assets. Thus, it is vital to understand how human behaviour may impact the protection of information assets. While the focus of much literature is on organisations, the focus of this research is on higher education institutions and the factors of information security, with a specific focus on influencing the information security behaviour of computing graduates. Typically, computing graduates would be employed in organisations in various careers such as software developers, network administrators, database administrators and information systems analysts. Employment in these careers means that they would be closely interacting with information assets and information systems. A real problem, as identified by this research, is that currently, many higher education institutions are not consciously doing enough to positively influence the information security behaviour of their computing graduates. This research presents a model to address various factors that could influence the information security behaviour of computing graduates. The aim of this model is to assist computing educators in influencing computing graduates to adopt more secure behaviour, such as security assurance behaviour. A literature review was conducted to identify the research problem. A number of theories such as the Theory of Planned Behaviour, Protection Motivation Theory and Social Cognitive Theory were identified as being relevant for this research as they provided a theoretical foundation for factors that could influence the information security behaviour of computing graduates. Additionally, a survey was conducted to gather the opinions and perceptions of computing educators relating to information security education in higher education institutions. Results indicated that information security is not pervasively integrated within the higher education institutions surveyed. Furthermore, results revealed that most computing students were perceived to not be behaving in a secure manner with regard to information security. This could negatively influence their information security behaviour as computing graduates employed within organisations. Computing educators therefore require assistance in influencing the information security behaviour of these computing students. The proposed model to provide this assistance was developed through argumentation and modelling.
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- Date: 2017
- Subjects: Information technology -- Security measures , Computer security , Cyber intelligence (Computer security)
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/7355 , http://vital.seals.ac.za8080/10948/27003 , vital:21339
- Description: The fact that information is ubiquitous throughout most modern organisations cannot be denied. Information is not merely used as an enabler in modern organisations today, but is also used to gain a competitive advantage over competitors. Thus, information has become one of the most important business assets. It is, therefore, imperative that organisations protect information assets as they would protect other business assets. This is typically achieved through implementing various security measures.Technological and procedural security measures are largely dependent on humans. However, the incorrect behaviour of humans poses a significant threat to the protection of these information assets. Thus, it is vital to understand how human behaviour may impact the protection of information assets. While the focus of much literature is on organisations, the focus of this research is on higher education institutions and the factors of information security, with a specific focus on influencing the information security behaviour of computing graduates. Typically, computing graduates would be employed in organisations in various careers such as software developers, network administrators, database administrators and information systems analysts. Employment in these careers means that they would be closely interacting with information assets and information systems. A real problem, as identified by this research, is that currently, many higher education institutions are not consciously doing enough to positively influence the information security behaviour of their computing graduates. This research presents a model to address various factors that could influence the information security behaviour of computing graduates. The aim of this model is to assist computing educators in influencing computing graduates to adopt more secure behaviour, such as security assurance behaviour. A literature review was conducted to identify the research problem. A number of theories such as the Theory of Planned Behaviour, Protection Motivation Theory and Social Cognitive Theory were identified as being relevant for this research as they provided a theoretical foundation for factors that could influence the information security behaviour of computing graduates. Additionally, a survey was conducted to gather the opinions and perceptions of computing educators relating to information security education in higher education institutions. Results indicated that information security is not pervasively integrated within the higher education institutions surveyed. Furthermore, results revealed that most computing students were perceived to not be behaving in a secure manner with regard to information security. This could negatively influence their information security behaviour as computing graduates employed within organisations. Computing educators therefore require assistance in influencing the information security behaviour of these computing students. The proposed model to provide this assistance was developed through argumentation and modelling.
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An Information Security Policy Compliance Reinforcement and Assessment Framework
- Authors: Gundu, Tapiwa
- Date: 2017
- Subjects: Computer security , Information technology -- Security measures , Business -- Data processing -- Security measures , Computer networks -- Security measures
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/9556 , vital:34445
- Description: The majority of SMEs have adopted the use of information communication and technology (ICT) services. However, this has exposed their systems to new internal and external security vulnerabilities. These SMEs seem more concerned with external threat related vulnerabilities rather than those from internal threats, although researchers and industry are suggesting a substantial proportion of security incidents to be originating from insiders. Internal threat is often addressed by, firstly, a security policy in order to direct activities and, secondly, organisational information security training and awareness programmes. These two approaches aim to ensure that employees are proficient in their roles and that they know how to carry out their responsibilities securely. There has been a significant amount of research conducted to ensure that information security programmes communicate the information security policy effectively and reinforce sound security practice. However, an assessment of the genuine effectiveness of such programmes is seldom carried out. The purposes of this research study were, firstly, to highlight the flaws in assessing behavioural intentions and equating such behavioural intentions with actual behaviours in information security; secondly, to present an information security policy compliance reinforcement and assessment framework which assists in promoting the conversion of intentions into actual behaviours and in assessing the behavioural change. The approach used was based on the Theory of Planned Behaviour, knowledge, attitude and behaviour theory and Deterrence Theory. Expert review and action research methods were used to validate and refine the framework. The action research was rigorously conducted in four iterations at an SME in South Africa and involved 30 participating employees. The main findings of the study revealed that even though employees may have been well trained and are aware of information security good practice, they may be either unable or unwilling to comply with such practice. The findings of the study also revealed that awareness drives which lead to secure behavioural intents are merely a first step in information security compliance. The study found that not all behavioural intentions converted to actual secure behaviours and only 64% converted. However, deterrence using rewards for good behaviour and punishment for undesirable behaviour was able to increase the conversion by 21%.
- Full Text:
- Authors: Gundu, Tapiwa
- Date: 2017
- Subjects: Computer security , Information technology -- Security measures , Business -- Data processing -- Security measures , Computer networks -- Security measures
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/9556 , vital:34445
- Description: The majority of SMEs have adopted the use of information communication and technology (ICT) services. However, this has exposed their systems to new internal and external security vulnerabilities. These SMEs seem more concerned with external threat related vulnerabilities rather than those from internal threats, although researchers and industry are suggesting a substantial proportion of security incidents to be originating from insiders. Internal threat is often addressed by, firstly, a security policy in order to direct activities and, secondly, organisational information security training and awareness programmes. These two approaches aim to ensure that employees are proficient in their roles and that they know how to carry out their responsibilities securely. There has been a significant amount of research conducted to ensure that information security programmes communicate the information security policy effectively and reinforce sound security practice. However, an assessment of the genuine effectiveness of such programmes is seldom carried out. The purposes of this research study were, firstly, to highlight the flaws in assessing behavioural intentions and equating such behavioural intentions with actual behaviours in information security; secondly, to present an information security policy compliance reinforcement and assessment framework which assists in promoting the conversion of intentions into actual behaviours and in assessing the behavioural change. The approach used was based on the Theory of Planned Behaviour, knowledge, attitude and behaviour theory and Deterrence Theory. Expert review and action research methods were used to validate and refine the framework. The action research was rigorously conducted in four iterations at an SME in South Africa and involved 30 participating employees. The main findings of the study revealed that even though employees may have been well trained and are aware of information security good practice, they may be either unable or unwilling to comply with such practice. The findings of the study also revealed that awareness drives which lead to secure behavioural intents are merely a first step in information security compliance. The study found that not all behavioural intentions converted to actual secure behaviours and only 64% converted. However, deterrence using rewards for good behaviour and punishment for undesirable behaviour was able to increase the conversion by 21%.
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An internal audit expectation gap: South African Revenue Services project audit engagements
- Authors: Sekhwela, Mmanapo Bella
- Date: 2020
- Subjects: Electronic data processing -- Auditing , Business enterprises -- Computer networks -- Security measures , Information technology -- Security measures , Computer security
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47139 , vital:39815
- Description: South African Revenue Services (SARS) was established as a quasi-government organisation with a mandate to efficiently and effectively collect revenue based on the export, import, movement, manufacture and storage of specific goods. Information Technology (IT) governance is strategically important to SARS in that its business processes are technology driven and that technology projects are implemented to support the SARS strategic objectives. In alignment to the King code for corporate governance and ethical business practices, an Internal Audit Function (IAF) as a regulatory requirement of all public sector entities in South Africa exists at SARS. The aim of the research was to evaluate the perspectives of SARS stakeholders regarding the organisation’s IT project auditing process. The study focused on gathering data from various SARS stakeholders involved in the delivery of IT projects and IT projects auditing. Through a qualitative research approach, interviews were conducted with practitioners such as Internal Auditors, Internal Audit managers, and executives as well as project managers and ownersso asto obtain a holistic understanding of stakeholder expectations of an IT project audit. An analysis of the data collected led to the deduction of recommendations meant to enhance stakeholder perceptions of the IT audit function within SARS. The study found that there is a perceived value derived from IA reviews of IT projects. The findings also revealed that rather than lack of resources and expertise, skill set deficiencies were the major setback in achieving IA goals. The findings further revealed that there are deficiencies in the quality of IA reports. Some of the main recommendations were to expand the scope of the Internal Audit roles, intensify engagements of Internal Audits by the Enterprise Project Management Office (EPMO), improve the quality of reports, and capacitate Internal Auditors with reporting skills. This study presents a modest contribution that is expected to enrich knowledge on how to audit IT projects. Moreover, the study contributes towards a methodological position of design science by producing results from a smaller sample augmented by interview results in an environment characterised by smaller populations so that inferences can be made.
- Full Text:
- Authors: Sekhwela, Mmanapo Bella
- Date: 2020
- Subjects: Electronic data processing -- Auditing , Business enterprises -- Computer networks -- Security measures , Information technology -- Security measures , Computer security
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47139 , vital:39815
- Description: South African Revenue Services (SARS) was established as a quasi-government organisation with a mandate to efficiently and effectively collect revenue based on the export, import, movement, manufacture and storage of specific goods. Information Technology (IT) governance is strategically important to SARS in that its business processes are technology driven and that technology projects are implemented to support the SARS strategic objectives. In alignment to the King code for corporate governance and ethical business practices, an Internal Audit Function (IAF) as a regulatory requirement of all public sector entities in South Africa exists at SARS. The aim of the research was to evaluate the perspectives of SARS stakeholders regarding the organisation’s IT project auditing process. The study focused on gathering data from various SARS stakeholders involved in the delivery of IT projects and IT projects auditing. Through a qualitative research approach, interviews were conducted with practitioners such as Internal Auditors, Internal Audit managers, and executives as well as project managers and ownersso asto obtain a holistic understanding of stakeholder expectations of an IT project audit. An analysis of the data collected led to the deduction of recommendations meant to enhance stakeholder perceptions of the IT audit function within SARS. The study found that there is a perceived value derived from IA reviews of IT projects. The findings also revealed that rather than lack of resources and expertise, skill set deficiencies were the major setback in achieving IA goals. The findings further revealed that there are deficiencies in the quality of IA reports. Some of the main recommendations were to expand the scope of the Internal Audit roles, intensify engagements of Internal Audits by the Enterprise Project Management Office (EPMO), improve the quality of reports, and capacitate Internal Auditors with reporting skills. This study presents a modest contribution that is expected to enrich knowledge on how to audit IT projects. Moreover, the study contributes towards a methodological position of design science by producing results from a smaller sample augmented by interview results in an environment characterised by smaller populations so that inferences can be made.
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An investigation of ISO/IEC 27001 adoption in South Africa
- Authors: Coetzer, Christo
- Date: 2015
- Subjects: ISO 27001 Standard , Information technology -- Security measures , Computer security , Data protection
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4720 , http://hdl.handle.net/10962/d1018669
- Description: The research objective of this study is to investigate the low adoption of the ISO/IEC 27001 standard in South African organisations. This study does not differentiate between the ISO/IEC 27001:2005 and ISO/IEC 27001:2013 versions, as the focus is on adoption of the ISO/IEC 27001 standard. A survey-based research design was selected as the data collection method. The research instruments used in this study include a web-based questionnaire and in-person interviews with the participants. Based on the findings of this research, the organisations that participated in this study have an understanding of the ISO/IEC 27001 standard; however, fewer than a quarter of these have fully adopted the ISO/IEC 27001 standard. Furthermore, the main business objectives for organisations that have adopted the ISO/IEC 27001 standard were to ensure legal and regulatory compliance, and to fulfil client requirements. An Information Security Management System management guide based on the ISO/IEC 27001 Plan-Do-Check-Act model is developed to help organisations interested in the standard move towards ISO/IEC 27001 compliance.
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- Authors: Coetzer, Christo
- Date: 2015
- Subjects: ISO 27001 Standard , Information technology -- Security measures , Computer security , Data protection
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4720 , http://hdl.handle.net/10962/d1018669
- Description: The research objective of this study is to investigate the low adoption of the ISO/IEC 27001 standard in South African organisations. This study does not differentiate between the ISO/IEC 27001:2005 and ISO/IEC 27001:2013 versions, as the focus is on adoption of the ISO/IEC 27001 standard. A survey-based research design was selected as the data collection method. The research instruments used in this study include a web-based questionnaire and in-person interviews with the participants. Based on the findings of this research, the organisations that participated in this study have an understanding of the ISO/IEC 27001 standard; however, fewer than a quarter of these have fully adopted the ISO/IEC 27001 standard. Furthermore, the main business objectives for organisations that have adopted the ISO/IEC 27001 standard were to ensure legal and regulatory compliance, and to fulfil client requirements. An Information Security Management System management guide based on the ISO/IEC 27001 Plan-Do-Check-Act model is developed to help organisations interested in the standard move towards ISO/IEC 27001 compliance.
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Cloud information security : a higher education perspective
- Authors: Van der Schyff, Karl Izak
- Date: 2014
- Subjects: Cloud computing -- Security measures , Information technology -- Security measures , Data protection , Internet in higher education , Education, Higher -- Technological innovations
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4692 , http://hdl.handle.net/10962/d1011607 , Cloud computing -- Security measures , Information technology -- Security measures , Data protection , Internet in higher education , Education, Higher -- Technological innovations
- Description: In recent years higher education institutions have come under increasing financial pressure. This has not only prompted universities to investigate more cost effective means of delivering course content and maintaining research output, but also to investigate the administrative functions that accompany them. As such, many South African universities have either adopted or are in the process of adopting some form of cloud computing given the recent drop in bandwidth costs. However, this adoption process has raised concerns about the security of cloud-based information and this has, in some cases, had a negative impact on the adoption process. In an effort to study these concerns many researchers have employed a positivist approach with little, if any, focus on the operational context of these universities. Moreover, there has been very little research, specifically within the South African context. This study addresses some of these concerns by investigating the threats and security incident response life cycle within a higher education cloud. This was done by initially conducting a small scale survey and a detailed thematic analysis of twelve interviews from three South African universities. The identified themes and their corresponding analyses and interpretation contribute on both a practical and theoretical level with the practical contributions relating to a set of security driven criteria for selecting cloud providers as well as recommendations for universities who have or are in the process of adopting cloud computing. Theoretically several conceptual frameworks are offered allowing the researcher to convey his understanding of how the aforementioned practical concepts relate to each other as well as the concepts that constitute the research questions of this study.
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- Authors: Van der Schyff, Karl Izak
- Date: 2014
- Subjects: Cloud computing -- Security measures , Information technology -- Security measures , Data protection , Internet in higher education , Education, Higher -- Technological innovations
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4692 , http://hdl.handle.net/10962/d1011607 , Cloud computing -- Security measures , Information technology -- Security measures , Data protection , Internet in higher education , Education, Higher -- Technological innovations
- Description: In recent years higher education institutions have come under increasing financial pressure. This has not only prompted universities to investigate more cost effective means of delivering course content and maintaining research output, but also to investigate the administrative functions that accompany them. As such, many South African universities have either adopted or are in the process of adopting some form of cloud computing given the recent drop in bandwidth costs. However, this adoption process has raised concerns about the security of cloud-based information and this has, in some cases, had a negative impact on the adoption process. In an effort to study these concerns many researchers have employed a positivist approach with little, if any, focus on the operational context of these universities. Moreover, there has been very little research, specifically within the South African context. This study addresses some of these concerns by investigating the threats and security incident response life cycle within a higher education cloud. This was done by initially conducting a small scale survey and a detailed thematic analysis of twelve interviews from three South African universities. The identified themes and their corresponding analyses and interpretation contribute on both a practical and theoretical level with the practical contributions relating to a set of security driven criteria for selecting cloud providers as well as recommendations for universities who have or are in the process of adopting cloud computing. Theoretically several conceptual frameworks are offered allowing the researcher to convey his understanding of how the aforementioned practical concepts relate to each other as well as the concepts that constitute the research questions of this study.
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De-identification of personal information for use in software testing to ensure compliance with the Protection of Personal Information Act
- Authors: Mark, Stephen John
- Date: 2018
- Subjects: Data processing , Information technology -- Security measures , Computer security -- South Africa , Data protection -- Law and legislation -- South Africa , Data encryption (Computer science) , Python (Computer program language) , SQL (Computer program language) , Protection of Personal Information Act (POPI)
- Language: English
- Type: text , Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10962/63888 , vital:28503
- Description: Encryption of Personally Identifiable Information stored in a Structured Query Language Database has been difficult for a long time. This is owing to block-cipher encryption algorithms changing the length and type of the input data when encrypted, which cannot subsequently be stored in the database without altering its structure. As the enactment of the South African Protection of Personal Information Act, No 4 of 2013 (POPI), was set in motion with the appointment of the Information Regulators Office in December 2016, South African companies are intensely focused on implementing compliance strategies and processes. The legislation, promulgated in 2013, encompasses the processing and storage of personally identifiable information (PII), ensuring that corporations act responsibly when collecting, storing and using individuals’ personal data. The Act comprises eight broad conditions that will become legislation once the new Information Regulator’s office is fully equipped to carry out their duties. POPI requires that individuals’ data should be kept confidential from all but those who specifically have permission to access the data. This means that not all members of IT teams should have access to the data unless it has been de-identified. This study tests an implementation of the Fixed Feistel 1 algorithm from the National Institute of Standards and Technology (NIST) “Special Publication 800-38G: Recommendation for Block Cipher Modes of Operation : Methods for Format-Preserving Encryption” using the LibFFX Python library. The Python scripting language was used for the experiments. The research shows that it is indeed possible to encrypt data in a Structured Query Language Database without changing the database schema using the new Format-Preserving encryption technique from NIST800-38G. Quality Assurance software testers can then run their full set of tests on the encrypted database. There is no reduction of encryption strength when using the FF1 encryption technique, compared to the underlying AES-128 encryption algorithm. It further shows that the utility of the data is not lost once it is encrypted.
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- Authors: Mark, Stephen John
- Date: 2018
- Subjects: Data processing , Information technology -- Security measures , Computer security -- South Africa , Data protection -- Law and legislation -- South Africa , Data encryption (Computer science) , Python (Computer program language) , SQL (Computer program language) , Protection of Personal Information Act (POPI)
- Language: English
- Type: text , Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10962/63888 , vital:28503
- Description: Encryption of Personally Identifiable Information stored in a Structured Query Language Database has been difficult for a long time. This is owing to block-cipher encryption algorithms changing the length and type of the input data when encrypted, which cannot subsequently be stored in the database without altering its structure. As the enactment of the South African Protection of Personal Information Act, No 4 of 2013 (POPI), was set in motion with the appointment of the Information Regulators Office in December 2016, South African companies are intensely focused on implementing compliance strategies and processes. The legislation, promulgated in 2013, encompasses the processing and storage of personally identifiable information (PII), ensuring that corporations act responsibly when collecting, storing and using individuals’ personal data. The Act comprises eight broad conditions that will become legislation once the new Information Regulator’s office is fully equipped to carry out their duties. POPI requires that individuals’ data should be kept confidential from all but those who specifically have permission to access the data. This means that not all members of IT teams should have access to the data unless it has been de-identified. This study tests an implementation of the Fixed Feistel 1 algorithm from the National Institute of Standards and Technology (NIST) “Special Publication 800-38G: Recommendation for Block Cipher Modes of Operation : Methods for Format-Preserving Encryption” using the LibFFX Python library. The Python scripting language was used for the experiments. The research shows that it is indeed possible to encrypt data in a Structured Query Language Database without changing the database schema using the new Format-Preserving encryption technique from NIST800-38G. Quality Assurance software testers can then run their full set of tests on the encrypted database. There is no reduction of encryption strength when using the FF1 encryption technique, compared to the underlying AES-128 encryption algorithm. It further shows that the utility of the data is not lost once it is encrypted.
- Full Text:
Epirismm: an enterprise information risk management model
- Authors: Lategan, Neil
- Date: 2006
- Subjects: Risk management , Small business , Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9734 , http://hdl.handle.net/10948/541 , Risk management , Small business , Information technology -- Security measures
- Description: Today, information is considered a commodity and no enterprise can operate without it. Indeed, the information and the supporting technology are pivotal in all enterprises. However, a major problem being experienced in the business environment is that enterprise risk cannot be managed effectively because business and information-related risk are not congruently aligned with risk management terminology and practices. The business environment and information technology are bound together by information. For this reason, it is imperative that risk management is synergised in the business, ICT (Information and Communication Technology) and information environments. A thorough, all inclusive, risk analysis exercise needs to be conducted in business and supporting environments in order to develop an effective internal control system. Such an internal control system should reduce the exposure of risk and aid the safeguarding of assets. Indeed, in today’s so-called information age, where business processes integrate the business and ICT environments, it is imperative that a unary internal control system be established, based on a holistic risk management exercise. To ensure that the enterprise, information and ICT environments operate free of the risks that threaten them, the risks should be properly governed. A model, EPiRISMM (Enterprise Information Risk Management Model) is proposed that offers to combine risk management practices from an ICT, information, governance, and enterprise perspective because there are so many overlapping aspects inherent in them. EPiRISMM combines various well-known standards and frameworks into one coherent model. By employing EPiRISMM, an enterprise will be able to eliminate the traditional segmented approach of the ICT department and thus eliminate any previous discontinuity in risk management practices.
- Full Text:
- Authors: Lategan, Neil
- Date: 2006
- Subjects: Risk management , Small business , Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9734 , http://hdl.handle.net/10948/541 , Risk management , Small business , Information technology -- Security measures
- Description: Today, information is considered a commodity and no enterprise can operate without it. Indeed, the information and the supporting technology are pivotal in all enterprises. However, a major problem being experienced in the business environment is that enterprise risk cannot be managed effectively because business and information-related risk are not congruently aligned with risk management terminology and practices. The business environment and information technology are bound together by information. For this reason, it is imperative that risk management is synergised in the business, ICT (Information and Communication Technology) and information environments. A thorough, all inclusive, risk analysis exercise needs to be conducted in business and supporting environments in order to develop an effective internal control system. Such an internal control system should reduce the exposure of risk and aid the safeguarding of assets. Indeed, in today’s so-called information age, where business processes integrate the business and ICT environments, it is imperative that a unary internal control system be established, based on a holistic risk management exercise. To ensure that the enterprise, information and ICT environments operate free of the risks that threaten them, the risks should be properly governed. A model, EPiRISMM (Enterprise Information Risk Management Model) is proposed that offers to combine risk management practices from an ICT, information, governance, and enterprise perspective because there are so many overlapping aspects inherent in them. EPiRISMM combines various well-known standards and frameworks into one coherent model. By employing EPiRISMM, an enterprise will be able to eliminate the traditional segmented approach of the ICT department and thus eliminate any previous discontinuity in risk management practices.
- Full Text:
Establishment of an information technology risk management framework within food manufacturing enterprises in South Africa
- Authors: Sandi, Siyabulela
- Date: 2020
- Subjects: Business enterprises -- Computer networks -- Security measures , Information technology -- Security measures , Computer security , Risk management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47128 , vital:39812
- Description: Enterprises of all kinds, regardless of the sector, are directly or indirectly dependent on Information Technology (IT) to carry out their daily activities. With this in mind, and correlated with the problem statement that it is “the lack of IT governance principles that lead to exposing enterprises to IT-related threats, vulnerabilities, and risks”, the objective of this study was to establish an Information Technology Risk Management Framework for enterprises within the Food manufacturing industry in South Africa that will ensure that IT-related threats, vulnerabilities, and risks are properly managed. In order to accomplish this, the research followed a process called design science research. The design science research paradigm was used to create a design artificial artefact in the form of a framework. The Nelson Mandela University – Design Science Framework Methodology (NMU-DSFM) was adopted since the objective of the study was to develop a framework. The study has revealed that enterprises within the sector are indeed lagging behind in terms of IT governance principles, hence an artefact called the IT Risk Management Framework for Enterprises within Food Manufacturing Industries in South Africa was developed.
- Full Text:
- Authors: Sandi, Siyabulela
- Date: 2020
- Subjects: Business enterprises -- Computer networks -- Security measures , Information technology -- Security measures , Computer security , Risk management
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/47128 , vital:39812
- Description: Enterprises of all kinds, regardless of the sector, are directly or indirectly dependent on Information Technology (IT) to carry out their daily activities. With this in mind, and correlated with the problem statement that it is “the lack of IT governance principles that lead to exposing enterprises to IT-related threats, vulnerabilities, and risks”, the objective of this study was to establish an Information Technology Risk Management Framework for enterprises within the Food manufacturing industry in South Africa that will ensure that IT-related threats, vulnerabilities, and risks are properly managed. In order to accomplish this, the research followed a process called design science research. The design science research paradigm was used to create a design artificial artefact in the form of a framework. The Nelson Mandela University – Design Science Framework Methodology (NMU-DSFM) was adopted since the objective of the study was to develop a framework. The study has revealed that enterprises within the sector are indeed lagging behind in terms of IT governance principles, hence an artefact called the IT Risk Management Framework for Enterprises within Food Manufacturing Industries in South Africa was developed.
- Full Text:
Evaluating the cyber security skills gap relating to penetration testing
- Authors: Beukes, Dirk Johannes
- Date: 2021
- Subjects: Computer networks -- Security measures , Computer networks -- Monitoring , Computer networks -- Management , Data protection , Information technology -- Security measures , Professionals -- Supply and demand , Electronic data personnel -- Supply and demand
- Language: English
- Type: text , Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10962/171120 , vital:42021
- Description: Information Technology (IT) is growing rapidly and has become an integral part of daily life. It provides a boundless list of services and opportunities, generating boundless sources of information, which could be abused or exploited. Due to this growth, there are thousands of new users added to the grid using computer systems in a static and mobile environment; this fact alone creates endless volumes of data to be exploited and hardware devices to be abused by the wrong people. The growth in the IT environment adds challenges that may affect users in their personal, professional, and business lives. There are constant threats on corporate and private computer networks and computer systems. In the corporate environment companies try to eliminate the threat by testing networks making use of penetration tests and by implementing cyber awareness programs to make employees more aware of the cyber threat. Penetration tests and vulnerability assessments are undervalued; are seen as a formality and are not used to increase system security. If used regularly the computer system will be more secure and attacks minimized. With the growth in technology, industries all over the globe become fully dependent on information systems in doing their day-to-day business. As technology evolves and new technology becomes available, the bigger the risk becomes to protect against the dangers which come with this new technology. For industry to protect itself against this growth in technology, personnel with a certain skill set is needed. This is where cyber security plays a very important role in the protection of information systems to ensure the confidentiality, integrity and availability of the information system itself and the data on the system. Due to this drive to secure information systems, the need for cyber security by professionals is on the rise as well. It is estimated that there is a shortage of one million cyber security professionals globally. What is the reason for this skills shortage? Will it be possible to close this skills shortage gap? This study is about identifying the skills gap and identifying possible ways to close this skills gap. In this study, research was conducted on the cyber security international standards, cyber security training at universities and international certification focusing specifically on penetration testing, the evaluation of the need of industry while recruiting new penetration testers, finishing with suggestions on how to fill possible gaps in the skills market with a conclusion.
- Full Text:
- Authors: Beukes, Dirk Johannes
- Date: 2021
- Subjects: Computer networks -- Security measures , Computer networks -- Monitoring , Computer networks -- Management , Data protection , Information technology -- Security measures , Professionals -- Supply and demand , Electronic data personnel -- Supply and demand
- Language: English
- Type: text , Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10962/171120 , vital:42021
- Description: Information Technology (IT) is growing rapidly and has become an integral part of daily life. It provides a boundless list of services and opportunities, generating boundless sources of information, which could be abused or exploited. Due to this growth, there are thousands of new users added to the grid using computer systems in a static and mobile environment; this fact alone creates endless volumes of data to be exploited and hardware devices to be abused by the wrong people. The growth in the IT environment adds challenges that may affect users in their personal, professional, and business lives. There are constant threats on corporate and private computer networks and computer systems. In the corporate environment companies try to eliminate the threat by testing networks making use of penetration tests and by implementing cyber awareness programs to make employees more aware of the cyber threat. Penetration tests and vulnerability assessments are undervalued; are seen as a formality and are not used to increase system security. If used regularly the computer system will be more secure and attacks minimized. With the growth in technology, industries all over the globe become fully dependent on information systems in doing their day-to-day business. As technology evolves and new technology becomes available, the bigger the risk becomes to protect against the dangers which come with this new technology. For industry to protect itself against this growth in technology, personnel with a certain skill set is needed. This is where cyber security plays a very important role in the protection of information systems to ensure the confidentiality, integrity and availability of the information system itself and the data on the system. Due to this drive to secure information systems, the need for cyber security by professionals is on the rise as well. It is estimated that there is a shortage of one million cyber security professionals globally. What is the reason for this skills shortage? Will it be possible to close this skills shortage gap? This study is about identifying the skills gap and identifying possible ways to close this skills gap. In this study, research was conducted on the cyber security international standards, cyber security training at universities and international certification focusing specifically on penetration testing, the evaluation of the need of industry while recruiting new penetration testers, finishing with suggestions on how to fill possible gaps in the skills market with a conclusion.
- Full Text:
Fostering information security culture through intergrating theory and technology
- Van Niekerk, Johannes Frederick
- Authors: Van Niekerk, Johannes Frederick
- Date: 2010
- Subjects: Information technology -- Security measures , Data protection , Corporate culture -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9754 , http://hdl.handle.net/10948/1404 , Information technology -- Security measures , Data protection , Corporate culture -- South Africa
- Description: Today information can be seen as a basic commodity that is crucial to the continuous well-being of modern organizations. Many modern organizations will be unable to do business without access to their information resources. It is therefor of vital importance for organizations to ensure that their infor- mation resources are adequately protected against both internal and external threats. This protection of information resources is known as information security and is, to a large extent, dependent on the behavior of humans in the organization. Humans, at various levels in the organization, play vital roles in the pro- cesses that secure organizational information resources. Many of the prob- lems experienced in information security can be directly contributed to the humans involved in the process. Employees, either intentionally or through negligence, often due to a lack of knowledge, can be seen as the greatest threat to information security. Addressing this human factor in information security is the primary focus of this thesis. The majority of current approaches to dealing with the human factors in information security acknowledge the need to foster an information security culture in the organization. However, very few current approaches attempt to adjust the "generic" model(s) used to define organizational culture to be specific to the needs of information security. This thesis firstly proposes, and argues, such an adapted conceptual model which aims to improve the understanding of what an information security culture is. The thesis secondly focuses on the underlying role that information security educational programs play in the fostering of an organizational information security culture. It is argued that many current information security edu- cational programs are not based on sound pedagogical theory. The use of learning taxonomies during the design of information security educational programs is proposed as a possible way to improve the pedagogical rigor of such programs. The thesis also argues in favor of the use of blended and/or e-learning approaches for the delivery of information security educational content. Finally, this thesis provides a detailed overview demonstrating how the various elements contributed by the thesis integrates into existing trans- formative change management processes for the fostering of an organizational information security culture.
- Full Text:
- Authors: Van Niekerk, Johannes Frederick
- Date: 2010
- Subjects: Information technology -- Security measures , Data protection , Corporate culture -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9754 , http://hdl.handle.net/10948/1404 , Information technology -- Security measures , Data protection , Corporate culture -- South Africa
- Description: Today information can be seen as a basic commodity that is crucial to the continuous well-being of modern organizations. Many modern organizations will be unable to do business without access to their information resources. It is therefor of vital importance for organizations to ensure that their infor- mation resources are adequately protected against both internal and external threats. This protection of information resources is known as information security and is, to a large extent, dependent on the behavior of humans in the organization. Humans, at various levels in the organization, play vital roles in the pro- cesses that secure organizational information resources. Many of the prob- lems experienced in information security can be directly contributed to the humans involved in the process. Employees, either intentionally or through negligence, often due to a lack of knowledge, can be seen as the greatest threat to information security. Addressing this human factor in information security is the primary focus of this thesis. The majority of current approaches to dealing with the human factors in information security acknowledge the need to foster an information security culture in the organization. However, very few current approaches attempt to adjust the "generic" model(s) used to define organizational culture to be specific to the needs of information security. This thesis firstly proposes, and argues, such an adapted conceptual model which aims to improve the understanding of what an information security culture is. The thesis secondly focuses on the underlying role that information security educational programs play in the fostering of an organizational information security culture. It is argued that many current information security edu- cational programs are not based on sound pedagogical theory. The use of learning taxonomies during the design of information security educational programs is proposed as a possible way to improve the pedagogical rigor of such programs. The thesis also argues in favor of the use of blended and/or e-learning approaches for the delivery of information security educational content. Finally, this thesis provides a detailed overview demonstrating how the various elements contributed by the thesis integrates into existing trans- formative change management processes for the fostering of an organizational information security culture.
- Full Text:
Guidelines for the protection of stored sensitive information assets within small, medium and micro enterprises
- Authors: Scharnick, Nicholas
- Date: 2018
- Subjects: Computer security , Information technology -- Security measures , Data protection , Business -- Data processing -- Security measures , Small business -- Data processing -- Security measures -- South Africa
- Language: English
- Type: Thesis , Masters , MIT
- Identifier: http://hdl.handle.net/10948/34799 , vital:33452
- Description: Technology has become important in the business environment as it ensures that a business is competitive and it also drives the business processes. However, in the era of mobile devices, easy access to the internet and a wide variety of other communication mechanisms; the security of the business from a technological perspective is constantly under threat. Thus, the problem that this research aims to address is that there is currently a lack of understanding by SMMEs in protecting their stored sensitive information assets. This study intends to assist small businesses, such as those within the Small Medium and Micro Enterprises (SMME) on how to protect and secure information while it is in storage. SMMEs usually do not have available resources to fully address information security related concerns that could pose a threat to the well being and success of the business. In order to address the problem identified, and assist SMMEs with better protecting their stored information assets, the outcomes of this research is to develop guidelines to assist SMMEs in protecting stored sensitive information assets. Through the use of a qualitative content analysis, a literature review, a number of information security standards, best practices, and frameworks, including the ISO27000 series of standards, COBIT, ITIL, and various NIST publications were analysed to determine how these security approaches address security concerns that arise when considering the storage of sensitive information. Following the literature analysis, a survey was developed and distributed to a wide variety of SMMEs in order to determine what their information security requirements might be, as well as how they address information security. The results obtained from this, coupled with the literature analysis, served as input for the development of a number of guidelines that can assist SMMEs in protecting stored sensitive information assets.
- Full Text:
- Authors: Scharnick, Nicholas
- Date: 2018
- Subjects: Computer security , Information technology -- Security measures , Data protection , Business -- Data processing -- Security measures , Small business -- Data processing -- Security measures -- South Africa
- Language: English
- Type: Thesis , Masters , MIT
- Identifier: http://hdl.handle.net/10948/34799 , vital:33452
- Description: Technology has become important in the business environment as it ensures that a business is competitive and it also drives the business processes. However, in the era of mobile devices, easy access to the internet and a wide variety of other communication mechanisms; the security of the business from a technological perspective is constantly under threat. Thus, the problem that this research aims to address is that there is currently a lack of understanding by SMMEs in protecting their stored sensitive information assets. This study intends to assist small businesses, such as those within the Small Medium and Micro Enterprises (SMME) on how to protect and secure information while it is in storage. SMMEs usually do not have available resources to fully address information security related concerns that could pose a threat to the well being and success of the business. In order to address the problem identified, and assist SMMEs with better protecting their stored information assets, the outcomes of this research is to develop guidelines to assist SMMEs in protecting stored sensitive information assets. Through the use of a qualitative content analysis, a literature review, a number of information security standards, best practices, and frameworks, including the ISO27000 series of standards, COBIT, ITIL, and various NIST publications were analysed to determine how these security approaches address security concerns that arise when considering the storage of sensitive information. Following the literature analysis, a survey was developed and distributed to a wide variety of SMMEs in order to determine what their information security requirements might be, as well as how they address information security. The results obtained from this, coupled with the literature analysis, served as input for the development of a number of guidelines that can assist SMMEs in protecting stored sensitive information assets.
- Full Text:
Information security awareness: generic content, tools and techniques
- Authors: Mauwa, Hope
- Date: 2007
- Subjects: Computer security , Data protection , Computers -- Safety measures , Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9733 , http://hdl.handle.net/10948/560 , Computer security , Data protection , Computers -- Safety measures , Information technology -- Security measures
- Description: In today’s computing environment, awareness programmes play a much more important role in organizations’ complete information security programmes. Information security awareness programmes are there to change behaviour or reinforce good security practices, and provide a baseline of security knowledge for all information users. Security awareness is a learning process, which changes individual and organizational attitudes and perceptions so that the importance of security and the adverse consequences of its failure are realized. Therefore, with proper awareness, employees become the most effective layer in an organization’s security defence. With the important role that these awareness programmes play in organizations’ complete information security programmes, it is a must that all organizations that are serious about information security must implement it. But though awareness programmes have become increasing important, the level of awareness in most organizations is still low. It seems that the current approach of developing these programmes does not satisfy the needs of most organizations. Therefore, another approach, which tries to meet the needs of most organizations, is proposed in this project as part of the solution of raising the level of awareness programmes in organizations.
- Full Text:
- Authors: Mauwa, Hope
- Date: 2007
- Subjects: Computer security , Data protection , Computers -- Safety measures , Information technology -- Security measures
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:9733 , http://hdl.handle.net/10948/560 , Computer security , Data protection , Computers -- Safety measures , Information technology -- Security measures
- Description: In today’s computing environment, awareness programmes play a much more important role in organizations’ complete information security programmes. Information security awareness programmes are there to change behaviour or reinforce good security practices, and provide a baseline of security knowledge for all information users. Security awareness is a learning process, which changes individual and organizational attitudes and perceptions so that the importance of security and the adverse consequences of its failure are realized. Therefore, with proper awareness, employees become the most effective layer in an organization’s security defence. With the important role that these awareness programmes play in organizations’ complete information security programmes, it is a must that all organizations that are serious about information security must implement it. But though awareness programmes have become increasing important, the level of awareness in most organizations is still low. It seems that the current approach of developing these programmes does not satisfy the needs of most organizations. Therefore, another approach, which tries to meet the needs of most organizations, is proposed in this project as part of the solution of raising the level of awareness programmes in organizations.
- Full Text:
Information security service management : a service management approach to information security management
- Authors: Rastogi, Rahul
- Date: 2011
- Subjects: Information technology -- Security measures
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9755 , http://hdl.handle.net/10948/1389 , Information technology -- Security measures
- Description: In today’s world, information and the associated Information Technology are critical assets for many organizations. Any information security breach, or compromise of these assets, can lead to serious implications for organizations that are heavily dependent on these assets. For such organizations, information security becomes vital. Organizations deploy an information security infrastructure for protecting their information assets. This infrastructure consists of policies and controls. Organizations also create an information security management system for managing information security in the organization. While some of the policies and controls are of a purely technical nature, many depend upon the actions of end-users. However, end-users are known to exhibit both compliant and noncompliant behaviours in respect of these information security policies and controls in the organization. Non-compliant information security behaviours of end-users have the potential to lead to information security breaches. Non-compliance thus needs to be controlled. The discipline of information security and its management have evolved over the years. However, the discipline has retained the technology-driven nature of its origin. In this context, the discipline has failed to adequately appreciate the role played by the end-users and the complexities of their behaviour, as it relates to information security policies and controls. The pervasive information security management philosophy is that of treating end-users as the enemy. Compliance is sought to be achieved through awareness programs, rewards, punishments and evermore strict policies and controls. This has led to a bureaucratic information security management approach. The philosophy of treating end-users as the enemy has had an adverse impact on information security in the organization. It can be said that rather than curbing non-compliance by end-users, the present-day bureaucratic approach to information security management has contributed to non-compliance. This thesis calls this the end-user crisis. This research aims at resolving this crisis by identifying an improved approach to information security management in the organization. This research has applied the service management approach to information security management. The resultant Information Security Service Management (ISSM) views end-users as assets and resources, and not as enemies. The central idea of ISSM is that the end-user is to be treated as a customer, whose needs are to be satisfied. This research presents ISSM. This research also presents the various components of ISSM to aid in its implementation in an organization.
- Full Text:
- Authors: Rastogi, Rahul
- Date: 2011
- Subjects: Information technology -- Security measures
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9755 , http://hdl.handle.net/10948/1389 , Information technology -- Security measures
- Description: In today’s world, information and the associated Information Technology are critical assets for many organizations. Any information security breach, or compromise of these assets, can lead to serious implications for organizations that are heavily dependent on these assets. For such organizations, information security becomes vital. Organizations deploy an information security infrastructure for protecting their information assets. This infrastructure consists of policies and controls. Organizations also create an information security management system for managing information security in the organization. While some of the policies and controls are of a purely technical nature, many depend upon the actions of end-users. However, end-users are known to exhibit both compliant and noncompliant behaviours in respect of these information security policies and controls in the organization. Non-compliant information security behaviours of end-users have the potential to lead to information security breaches. Non-compliance thus needs to be controlled. The discipline of information security and its management have evolved over the years. However, the discipline has retained the technology-driven nature of its origin. In this context, the discipline has failed to adequately appreciate the role played by the end-users and the complexities of their behaviour, as it relates to information security policies and controls. The pervasive information security management philosophy is that of treating end-users as the enemy. Compliance is sought to be achieved through awareness programs, rewards, punishments and evermore strict policies and controls. This has led to a bureaucratic information security management approach. The philosophy of treating end-users as the enemy has had an adverse impact on information security in the organization. It can be said that rather than curbing non-compliance by end-users, the present-day bureaucratic approach to information security management has contributed to non-compliance. This thesis calls this the end-user crisis. This research aims at resolving this crisis by identifying an improved approach to information security management in the organization. This research has applied the service management approach to information security management. The resultant Information Security Service Management (ISSM) views end-users as assets and resources, and not as enemies. The central idea of ISSM is that the end-user is to be treated as a customer, whose needs are to be satisfied. This research presents ISSM. This research also presents the various components of ISSM to aid in its implementation in an organization.
- Full Text:
Information technology audits in South African higher education institutions
- Authors: Angus, Lynne
- Date: 2013 , 2013-09-11
- Subjects: Electronic data processing -- Auditing , Delphi method , Education, Higher -- Computer networks -- Security measures , Information technology -- Security measures , COBIT (Information technology management standard) , IT infrastructure library , International Organization for Standardization
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4615 , http://hdl.handle.net/10962/d1006023 , Electronic data processing -- Auditing , Delphi method , Education, Higher -- Computer networks -- Security measures , Information technology -- Security measures , COBIT (Information technology management standard) , IT infrastructure library , International Organization for Standardization
- Description: The use of technology for competitive advantage has become a necessity, not only for corporate organisations, but for higher education institutions (HEIs) as well. Consequently, corporate organisations and HEIs alike must be equipped to protect against the pervasive nature of technology. To do this, they implement controls and undergo audits to ensure these controls are implemented correctly. Although HEIs are a different kind of entity to corporate organisations, HEI information technology (IT) audits are based on the same criteria as those for corporate organisations. The primary aim of this research, therefore, was to develop a set of IT control criteria that are relevant to be tested in IT audits for South African HEIs. The research method used was the Delphi technique. Data was collected, analysed, and used as feedback on which to progress to the next round of data collection. Two lists were obtained: a list of the top IT controls relevant to be tested at any organisation, and a list of the top IT controls relevant to be tested at a South African HEI. Comparison of the two lists shows that although there are some differences in the ranking of criteria used to audit corporate organisations as opposed to HEIs, the final two lists of criteria do not differ significantly. Therefore, it was shown that the same broad IT controls are required to be tested in an IT audit for a South African HEI. However, this research suggests that the risk weighting put on particular IT controls should possibly differ for HEIs, as HEIs face differing IT risks. If further studies can be established which cater for more specific controls, then the combined effect of this study and future ones will be a valuable contribution to knowledge for IT audits in a South African higher education context.
- Full Text:
- Authors: Angus, Lynne
- Date: 2013 , 2013-09-11
- Subjects: Electronic data processing -- Auditing , Delphi method , Education, Higher -- Computer networks -- Security measures , Information technology -- Security measures , COBIT (Information technology management standard) , IT infrastructure library , International Organization for Standardization
- Language: English
- Type: Thesis , Masters , MSc
- Identifier: vital:4615 , http://hdl.handle.net/10962/d1006023 , Electronic data processing -- Auditing , Delphi method , Education, Higher -- Computer networks -- Security measures , Information technology -- Security measures , COBIT (Information technology management standard) , IT infrastructure library , International Organization for Standardization
- Description: The use of technology for competitive advantage has become a necessity, not only for corporate organisations, but for higher education institutions (HEIs) as well. Consequently, corporate organisations and HEIs alike must be equipped to protect against the pervasive nature of technology. To do this, they implement controls and undergo audits to ensure these controls are implemented correctly. Although HEIs are a different kind of entity to corporate organisations, HEI information technology (IT) audits are based on the same criteria as those for corporate organisations. The primary aim of this research, therefore, was to develop a set of IT control criteria that are relevant to be tested in IT audits for South African HEIs. The research method used was the Delphi technique. Data was collected, analysed, and used as feedback on which to progress to the next round of data collection. Two lists were obtained: a list of the top IT controls relevant to be tested at any organisation, and a list of the top IT controls relevant to be tested at a South African HEI. Comparison of the two lists shows that although there are some differences in the ranking of criteria used to audit corporate organisations as opposed to HEIs, the final two lists of criteria do not differ significantly. Therefore, it was shown that the same broad IT controls are required to be tested in an IT audit for a South African HEI. However, this research suggests that the risk weighting put on particular IT controls should possibly differ for HEIs, as HEIs face differing IT risks. If further studies can be established which cater for more specific controls, then the combined effect of this study and future ones will be a valuable contribution to knowledge for IT audits in a South African higher education context.
- Full Text:
Targeted attack detection by means of free and open source solutions
- Authors: Bernardo, Louis F
- Date: 2019
- Subjects: Computer networks -- Security measures , Information technology -- Security measures , Computer security -- Management , Data protection
- Language: English
- Type: text , Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10962/92269 , vital:30703
- Description: Compliance requirements are part of everyday business requirements for various areas, such as retail and medical services. As part of compliance it may be required to have infrastructure in place to monitor the activities in the environment to ensure that the relevant data and environment is sufficiently protected. At the core of such monitoring solutions one would find some type of data repository, or database, to store and ultimately correlate the captured events. Such solutions are commonly called Security Information and Event Management, or SIEM for short. Larger companies have been known to use commercial solutions such as IBM's Qradar, Logrythm, or Splunk. However, these come at significant cost and arent suitable for smaller businesses with limited budgets. These solutions require manual configuration of event correlation for detection of activities that place the environment in danger. This usually requires vendor implementation assistance that also would come at a cost. Alternatively, there are open source solutions that provide the required functionality. This research will demonstrate building an open source solution, with minimal to no cost for hardware or software, while still maintaining the capability of detecting targeted attacks. The solution presented in this research includes Wazuh, which is a combination of OSSEC and the ELK stack, integrated with an Network Intrusion Detection System (NIDS). The success of the integration, is determined by measuring postive attack detection based on each different configuration options. To perform the testing, a deliberately vulnerable platform named Metasploitable will be used as a victim host. The victim host vulnerabilities were created specifically to serve as target for Metasploit. The attacks were generated by utilising Metasploit Framework on a prebuilt Kali Linux host.
- Full Text:
- Authors: Bernardo, Louis F
- Date: 2019
- Subjects: Computer networks -- Security measures , Information technology -- Security measures , Computer security -- Management , Data protection
- Language: English
- Type: text , Thesis , Masters , MSc
- Identifier: http://hdl.handle.net/10962/92269 , vital:30703
- Description: Compliance requirements are part of everyday business requirements for various areas, such as retail and medical services. As part of compliance it may be required to have infrastructure in place to monitor the activities in the environment to ensure that the relevant data and environment is sufficiently protected. At the core of such monitoring solutions one would find some type of data repository, or database, to store and ultimately correlate the captured events. Such solutions are commonly called Security Information and Event Management, or SIEM for short. Larger companies have been known to use commercial solutions such as IBM's Qradar, Logrythm, or Splunk. However, these come at significant cost and arent suitable for smaller businesses with limited budgets. These solutions require manual configuration of event correlation for detection of activities that place the environment in danger. This usually requires vendor implementation assistance that also would come at a cost. Alternatively, there are open source solutions that provide the required functionality. This research will demonstrate building an open source solution, with minimal to no cost for hardware or software, while still maintaining the capability of detecting targeted attacks. The solution presented in this research includes Wazuh, which is a combination of OSSEC and the ELK stack, integrated with an Network Intrusion Detection System (NIDS). The success of the integration, is determined by measuring postive attack detection based on each different configuration options. To perform the testing, a deliberately vulnerable platform named Metasploitable will be used as a victim host. The victim host vulnerabilities were created specifically to serve as target for Metasploit. The attacks were generated by utilising Metasploit Framework on a prebuilt Kali Linux host.
- Full Text:
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