- Title
- Strategic architecture for quantity surveying Firms in South Africa
- Creator
- Mokonenyane, Mofumahatsana Dibuseng
- Subject
- Sustainable architecture
- Subject
- Quantity surveyors
- Date Issued
- 2022-12
- Date
- 2022-12
- Type
- Master's theses
- Type
- text
- Identifier
- http://hdl.handle.net/10948/59521
- Identifier
- vital:62149
- Description
- Quantity surveying firms are a crucial part of the construction industry because they are involved in the financial aspects of the projects, and their role and benefits have been documented across various studies. Furthermore, they provide services such as estimating, cost control and feasibility studies in numerous industries and these services are not limited to the construction industry. They are crucial in ensuring that the project proceeds according to budget, quality and time. Despite the noted benefits of quantity surveying firms, there has been a noticeable decline in the survival rate of the firms over the past ten years. It has been documented that several external and internal environmental factors affect the firms and thus have caused a decline in the survival rate. The volatility of internal and external forces that affect the industry has formed the basis of this study. Previous studies have failed to highlight the strategies to reduce threats and utilise opportunities. This study aims to establish common internal and external environmental factors affecting quantity surveying firms and determine these firms’ strategic architecture. A qualitative study was conducted using semi-structured interviews to assess the internal and external environment and strategic nature of Quantity surveying firms. In addition, a thematic analysis was administered to identify themes. The themes that arose from the external business environment were technology, political instability, tendering irregularities, lack of availability of work and the practice of green building. The technology theme highlighted the respondents’ views of the technological environment and the role of BIM and other software. Tendering irregularities threatened prospective tenderpreneurs as the respondents viewed the process as flawed and requiring better regulation. Lack of work was highlighted as a further factor. Although not many respondents mentioned this theme, green building is an emerging theme within the South African market. Two main themes were identified in the internal business environment: fee discounting and human resources. Fee discounting refers to the reduction of fees to secure work, while human resources were highlighted as an important factor and are regarded as the fuel that keeps the organisation running. Owing to the varying nature of factors within the external and internal business environment, it was concluded that there is no formal generic strategy that can be utilised to mitigate internal and external environmental factors. The client relationships were highlighted as an important factor, while client relationships were discussed under the balanced scorecard section of the study. The two main themes derived from the balanced scorecard were the financial perspective and client relationships under customer. Increased revenue per customer and venturing into new markets were the main themes mentioned within the financial perspective. The importance of nurturing client relationships was identified as an important factor under the customer section of the balanced scorecard. iii | P a g e The findings of this study will assist the stakeholders within the built environment in determining common internal and external environmental issues facing the industry. The recommendation will assist stakeholders in establishing probable solutions that can be implemented to overcome these challenges.
- Description
- Thesis (MA) -- Faculty of Engineering, the Built Environment, and Technology, 2022
- Format
- computer
- Format
- online resource
- Format
- application/pdf
- Format
- 1 online resource (viii, 146pages)
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Engineering, the Built Environment, and Technology
- Language
- English
- Rights
- Nelson Mandela University
- Rights
- All Rights Reserved
- Rights
- Open Access
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | Mokonenyane, M Dec 2022.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |