An exploratory study of employee responses to the implementation of SAP R/3 and connected application portfolios (CAPs) at an energy company

Title: An exploratory study of employee responses to the implementation of SAP R/3 and connected application portfolios (CAPs) at an energy company
Creator: Anthony, Lizel Angelique
Subject: SAP R/3
Subject: Organizational change -- South Africa
Subject: Personnel management -- South Africa
Subject: Business planning -- South Africa
Date Issued: 2009
Date: 2009
Type: Thesis
Type: Masters
Type: MPhil
Identifier: vital:16137
Identifier: http://hdl.handle.net/10948/1415
Identifier: SAP R/3
Identifier: Organizational change -- South Africa
Identifier: Personnel management -- South Africa
Identifier: Business planning -- South Africa
Description: The aim of this research was to explore employee responses to the implementation of SAP R/3 and Connected Application Portfolios (CAPs) in Shell South Africa (Pty) Ltd. Downstream-One (DS-1) Business/Lubricants (B2B/Lubes) Project Implementation Programme. It assessed whether employees accepted or rejected change prior to the implementation of SAP R/3 and CAP’s. In 2005 globally Shell launched its Enterprise Resource Planning (ERP) implementation. Its 16th implementation was conducted in Shell South Africa (Pty) Ltd. (Shell SA) in 2008. This research was conducted using a qualitative approach.
Format: 121 pages
Format: pdf
Publisher: Nelson Mandela Metropolitan University
Publisher: Faculty of Arts
Language: English
Rights: Nelson Mandela Metropolitan University

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NMMU School of Governmental and Social Sciences

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