Visit the COVID-19 Corona Virus South African Resource Portal on https://sacoronavirus.co.za/
10 Years of IEASA history
- International Education Association of South Africa (IEASA), Jooste, Nico
- Authors: International Education Association of South Africa (IEASA) , Jooste, Nico
- Date: 2007
- Subjects: International Education Association of South Africa -- History , Education, Higher -- South Africa , Education and globalization -- South Africa , Student mobility -- Africa , International education -- South Africa , Education, Higher -- International cooperation , Universities and colleges -- South Africa , Technical Institutes -- South Africa , Vocational guidance -- South Africa
- Language: English
- Type: text , book
- Identifier: http://hdl.handle.net/10962/65356 , vital:28752 , ISBN 1920176004
- Description: [Preface - Nico Jooste]: For more than ten years, we have been involved in implementing internationalisation of South African Higher Education. The we I am referring too, are those who are both visionaries and passionately dedicated to the process of internationalisation. A small group of South African Higher Education administrators, academics and senior managers involved themselves in the process of internationalisation of their institutions, and collectively the South African system. This process of internationalisation started as an uncoordinated response to the demands of a South African higher education system that was determined to break with the past, and re-connect with global higher education, it was left to a few dedicated visionaries to create the support structure that would not only assist the higher education institutions, but also the system. The other bodies that were supposed to pay attention to this very important aspect of Higher Education in the 21st century were too busy with other, equally important, matters. It became clear that the priorities of organisations like SAUVCA were not internationalisation, and IEASA was established as the vehicle to promote it. This story of IEASA needed to be told. This book is not aimed at IEASA members only, but also at the broader higher education public. This is the story of an organisation that touched all parts of South African Higher Education society as well as the broader society. It is partly the ‘corporate memory’ of Internationalisation, as well as a reflection on achievements. Ten years looked like a short period to reflect on an organisations history, I am however of the opinion that in a society that is changing so rapidly, we need to reflect more frequently on the past so that we can plan a better future. For any historian operating in the modem era of electronic communication, access to sources of information has become a major challenge. IEASA, Thilor Manikam in particular, needs to be commended for the accurate record keeping of events over the past ten years. Kirstin Nussgruber very diligently captured the efforts of the forces driving the establishment of IEASA for the first two years. This book was mainly based on evidence gathered from minutes, reports and letters that are in the possession of the IEASA Office. I also had the privilege, and advantage, to be a member of the Executive Committee for the past five years. This book cannot be the last word on IEASA, as it is only the view of a member. The bias is thus toward IEASA and focusses mainly on its achievements. Chapter 3 focusses mainly on the achievements of a voluntary organisation. The efforts over the ten years of three persons namely. Roshen Kishun as President, Derek Swemmer as Treasurer, and Thilor Manikam as the Administrator stood out, and was the stabilising factor during the foundation years. The role of Roshen Kishun in the publication of Study South African cannot be underestimated. Without his vision, drive and effort, this publication would not be preparing for the launch of the seventh edition. It is a unique source of information about South African Higher Education. Very few other systems, if any. produce such a publication. Although the author was requested by the IEASA Executive Committee to write this book, the views expressed in this publication is not the views of the Executive Committee, but that of the author.
- Full Text:
- Authors: International Education Association of South Africa (IEASA) , Jooste, Nico
- Date: 2007
- Subjects: International Education Association of South Africa -- History , Education, Higher -- South Africa , Education and globalization -- South Africa , Student mobility -- Africa , International education -- South Africa , Education, Higher -- International cooperation , Universities and colleges -- South Africa , Technical Institutes -- South Africa , Vocational guidance -- South Africa
- Language: English
- Type: text , book
- Identifier: http://hdl.handle.net/10962/65356 , vital:28752 , ISBN 1920176004
- Description: [Preface - Nico Jooste]: For more than ten years, we have been involved in implementing internationalisation of South African Higher Education. The we I am referring too, are those who are both visionaries and passionately dedicated to the process of internationalisation. A small group of South African Higher Education administrators, academics and senior managers involved themselves in the process of internationalisation of their institutions, and collectively the South African system. This process of internationalisation started as an uncoordinated response to the demands of a South African higher education system that was determined to break with the past, and re-connect with global higher education, it was left to a few dedicated visionaries to create the support structure that would not only assist the higher education institutions, but also the system. The other bodies that were supposed to pay attention to this very important aspect of Higher Education in the 21st century were too busy with other, equally important, matters. It became clear that the priorities of organisations like SAUVCA were not internationalisation, and IEASA was established as the vehicle to promote it. This story of IEASA needed to be told. This book is not aimed at IEASA members only, but also at the broader higher education public. This is the story of an organisation that touched all parts of South African Higher Education society as well as the broader society. It is partly the ‘corporate memory’ of Internationalisation, as well as a reflection on achievements. Ten years looked like a short period to reflect on an organisations history, I am however of the opinion that in a society that is changing so rapidly, we need to reflect more frequently on the past so that we can plan a better future. For any historian operating in the modem era of electronic communication, access to sources of information has become a major challenge. IEASA, Thilor Manikam in particular, needs to be commended for the accurate record keeping of events over the past ten years. Kirstin Nussgruber very diligently captured the efforts of the forces driving the establishment of IEASA for the first two years. This book was mainly based on evidence gathered from minutes, reports and letters that are in the possession of the IEASA Office. I also had the privilege, and advantage, to be a member of the Executive Committee for the past five years. This book cannot be the last word on IEASA, as it is only the view of a member. The bias is thus toward IEASA and focusses mainly on its achievements. Chapter 3 focusses mainly on the achievements of a voluntary organisation. The efforts over the ten years of three persons namely. Roshen Kishun as President, Derek Swemmer as Treasurer, and Thilor Manikam as the Administrator stood out, and was the stabilising factor during the foundation years. The role of Roshen Kishun in the publication of Study South African cannot be underestimated. Without his vision, drive and effort, this publication would not be preparing for the launch of the seventh edition. It is a unique source of information about South African Higher Education. Very few other systems, if any. produce such a publication. Although the author was requested by the IEASA Executive Committee to write this book, the views expressed in this publication is not the views of the Executive Committee, but that of the author.
- Full Text:
A critical analysis of the influence of media reporting on xenophobic behaviours among students in selected South African universities
- Authors: Mgogo, Quatro
- Date: 2019
- Subjects: Reporters and reporting , Xenophobia -- South Africa , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/17495 , vital:41081
- Description: A number of theoretical and empirically proven studies have shown that the media exert varying degree of influence on audience members. The South African media framing and coverage of foreign nationals is a good example of this. Media critics and scholars hold that the way and manner foreign nationals are represented in South African media landscape contributes to the endemic xenophobic outbreaks in the country. (Endong, 2018; George & Aidoo, 2017). This study aims to critically analyse the influence of media reporting on xenophobic behaviours among students in selected South African universities. Part of its aim is to assert if there exist xenophobic behaviours among students learning in South African universities, which are influenced by the manner in which media reports have stigmatised foreign nationals. Therefore, this study looked at three South African universities, namely the University of Fort Hare, Alice campus, the University of KwaZulu Natal, Howard college campus and the University of Johannesburg, Soweto campus. Data for the study were collected using the qualitative methods, particularly the focus groups discussions and in-depth interviews. The findings of this study have revealed that xenophobic behaviours were evident among students, in lecture-rooms, as well as student residences. The participants also confirmed that the media’s focus and reliance on negative stereotypes and generalized information when representing foreign nationals were the main contributing factors to xenophobic behaviours, including its previous adopting of the words like Amakwerekwere, Aliens and Amagrigamba. In an attempt to discourage xenophobic behaviours, this study has therefore recommended peace journalism and Ubuntu journalism as alternative models for reporting xenophobic violence and conflict.
- Full Text:
- Authors: Mgogo, Quatro
- Date: 2019
- Subjects: Reporters and reporting , Xenophobia -- South Africa , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10353/17495 , vital:41081
- Description: A number of theoretical and empirically proven studies have shown that the media exert varying degree of influence on audience members. The South African media framing and coverage of foreign nationals is a good example of this. Media critics and scholars hold that the way and manner foreign nationals are represented in South African media landscape contributes to the endemic xenophobic outbreaks in the country. (Endong, 2018; George & Aidoo, 2017). This study aims to critically analyse the influence of media reporting on xenophobic behaviours among students in selected South African universities. Part of its aim is to assert if there exist xenophobic behaviours among students learning in South African universities, which are influenced by the manner in which media reports have stigmatised foreign nationals. Therefore, this study looked at three South African universities, namely the University of Fort Hare, Alice campus, the University of KwaZulu Natal, Howard college campus and the University of Johannesburg, Soweto campus. Data for the study were collected using the qualitative methods, particularly the focus groups discussions and in-depth interviews. The findings of this study have revealed that xenophobic behaviours were evident among students, in lecture-rooms, as well as student residences. The participants also confirmed that the media’s focus and reliance on negative stereotypes and generalized information when representing foreign nationals were the main contributing factors to xenophobic behaviours, including its previous adopting of the words like Amakwerekwere, Aliens and Amagrigamba. In an attempt to discourage xenophobic behaviours, this study has therefore recommended peace journalism and Ubuntu journalism as alternative models for reporting xenophobic violence and conflict.
- Full Text:
A framework for implementing bring your own device in higher education institutions in South Africa
- Authors: De Kock, Ryan
- Date: 2017
- Subjects: Educational technology -- South Africa , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/7191 , vital:21300
- Description: Although the concept of Bring Your Own Device (BYOD) was only first introduced in 2009, organisations and higher education institutions have shown an increasing interest in and tolerance for employees and students using their own mobile devices for work and academic purposes, to such an extent that it is predicted that BYOD will become the leading practice for all educational environments by the year 2017. Although mobile device usage is increasing in higher education institutions, it has been found that currently no generally recognised framework exists to aid South African higher education institutions with the implementation of BYOD. The problem is further worsened as research suggests that the number of new mobile vulnerabilities reported each year has increased. The primary objective of this study is to develop a framework for implementing BYOD in higher education institutions in South Africa. This primary objective is divided into several secondary objectives, which collectively aim to address the proposed problem. Therefore, the secondary objectives are to understand BYOD in organisations and the challenges it brings; to determine how BYOD challenges differ in higher education institutions; to determine the key components for implementing BYOD in higher education institutions; to determine the extent to which the BYOD key components relate to a higher education institution in South Africa; and to validate the proposed BYOD framework, verifying its quality, efficacy and utility. At first, a comprehensive literature study is used to determine and understand the benefits, challenges and key components for the implementation of BYOD in both organisations and higher education institutions. Thereafter, a case study is used to determine the extent to which the components, identified in the literature study, relate to an educational institution in South Africa. The findings from the case study, in combination with the key components, are then triangulated and a preliminary framework for implementing BYOD in higher education institutions in South Africa is argued. Furthermore, elite interviews are used to determine the quality, efficacy and utility of the proposed BYOD framework. To address the proposed problem, this research proposes a stepby- step holistic framework to aid South African higher education institutions with the implementation of BYOD. This framework adds a significant contribution to the work on this topic, as it provides a foundation upon which further such research can build. It is believed that such a framework would be useful for higher education institutions in South Africa and would result in the improved implementation of BYOD.
- Full Text:
- Authors: De Kock, Ryan
- Date: 2017
- Subjects: Educational technology -- South Africa , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/7191 , vital:21300
- Description: Although the concept of Bring Your Own Device (BYOD) was only first introduced in 2009, organisations and higher education institutions have shown an increasing interest in and tolerance for employees and students using their own mobile devices for work and academic purposes, to such an extent that it is predicted that BYOD will become the leading practice for all educational environments by the year 2017. Although mobile device usage is increasing in higher education institutions, it has been found that currently no generally recognised framework exists to aid South African higher education institutions with the implementation of BYOD. The problem is further worsened as research suggests that the number of new mobile vulnerabilities reported each year has increased. The primary objective of this study is to develop a framework for implementing BYOD in higher education institutions in South Africa. This primary objective is divided into several secondary objectives, which collectively aim to address the proposed problem. Therefore, the secondary objectives are to understand BYOD in organisations and the challenges it brings; to determine how BYOD challenges differ in higher education institutions; to determine the key components for implementing BYOD in higher education institutions; to determine the extent to which the BYOD key components relate to a higher education institution in South Africa; and to validate the proposed BYOD framework, verifying its quality, efficacy and utility. At first, a comprehensive literature study is used to determine and understand the benefits, challenges and key components for the implementation of BYOD in both organisations and higher education institutions. Thereafter, a case study is used to determine the extent to which the components, identified in the literature study, relate to an educational institution in South Africa. The findings from the case study, in combination with the key components, are then triangulated and a preliminary framework for implementing BYOD in higher education institutions in South Africa is argued. Furthermore, elite interviews are used to determine the quality, efficacy and utility of the proposed BYOD framework. To address the proposed problem, this research proposes a stepby- step holistic framework to aid South African higher education institutions with the implementation of BYOD. This framework adds a significant contribution to the work on this topic, as it provides a foundation upon which further such research can build. It is believed that such a framework would be useful for higher education institutions in South Africa and would result in the improved implementation of BYOD.
- Full Text:
A phenomenological investigation into lecturers' understanding of themselves as assessors at Rhodes University
- Authors: Grant, Rose
- Date: 2005
- Subjects: Curriculum-based assessment -- South Africa , Education, Higher -- South Africa -- Evaluation , Educational tests and measurements -- South Africa , Education, Higher -- Evaluation Case studies , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1315 , http://hdl.handle.net/10962/d1003948
- Description: This thesis sets out to obtain an understanding of what it means to be an assessor in higher education, more especially within the Rhodes University context. The concept of assessment, a highly contentious and complex issue, is examined against a background of competing understandings of the nature and purpose of higher education, including the striving for excellence versus the call to more equitable ideals associated with a mass higher education and training system. An overview of salient issues is presented in which both traditional and alternative paradigms of measurement and assessment theory are explored with a view to considering foundational principles upon which sound assessment practice should be based. Specific methods and instruments of assessment are examined with the purpose of evaluating their potential for empowering students as active participants in their own learning and in the assessment process. In a field in which much of the literature seeks improved assessment merely through the administration of increasingly sophisticated assessment techniques, a phenomenological investigation offered a unique way of understanding the meaning assessors make of their practice. Making use of in-depth interviews with five lecturers at Rhodes University the researcher, interacting in a personal manner with people not viewed as experimental objects but as human subjects, assisted participants in moving towards non-theoretical descriptions that accurately reflected their experience. Insights contained in the data were synthesised and integrated into a consistent description of the essential nature of the experience, the primary endeavour of the phenomenologist being to transform naïve experience into more explicitly detailed conceptual knowledge. The essence of how these educators understand themselves as assessors at Rhodes University is perhaps best encapsulated by a considerable sense of agency or initiative on their part. While participants make use of a variety of assessment strategies, they are conscious that assessment cannot be viewed in isolation from other aspects of their teaching and the curriculum. Not only do they make use of different assessment methods but, conscious of accommodating the diverse needs of students, understand their responsibility in terms of providing learning opportunities to assist students in meeting the course outcomes and fulfilling their potential. Rather than allowing pressures from within and outside of the academy to dictate, these lecturers, with significant hard work, courage and a capacity for reflective practice, have embraced the challenges associated with higher education in a state of transition.
- Full Text:
- Authors: Grant, Rose
- Date: 2005
- Subjects: Curriculum-based assessment -- South Africa , Education, Higher -- South Africa -- Evaluation , Educational tests and measurements -- South Africa , Education, Higher -- Evaluation Case studies , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1315 , http://hdl.handle.net/10962/d1003948
- Description: This thesis sets out to obtain an understanding of what it means to be an assessor in higher education, more especially within the Rhodes University context. The concept of assessment, a highly contentious and complex issue, is examined against a background of competing understandings of the nature and purpose of higher education, including the striving for excellence versus the call to more equitable ideals associated with a mass higher education and training system. An overview of salient issues is presented in which both traditional and alternative paradigms of measurement and assessment theory are explored with a view to considering foundational principles upon which sound assessment practice should be based. Specific methods and instruments of assessment are examined with the purpose of evaluating their potential for empowering students as active participants in their own learning and in the assessment process. In a field in which much of the literature seeks improved assessment merely through the administration of increasingly sophisticated assessment techniques, a phenomenological investigation offered a unique way of understanding the meaning assessors make of their practice. Making use of in-depth interviews with five lecturers at Rhodes University the researcher, interacting in a personal manner with people not viewed as experimental objects but as human subjects, assisted participants in moving towards non-theoretical descriptions that accurately reflected their experience. Insights contained in the data were synthesised and integrated into a consistent description of the essential nature of the experience, the primary endeavour of the phenomenologist being to transform naïve experience into more explicitly detailed conceptual knowledge. The essence of how these educators understand themselves as assessors at Rhodes University is perhaps best encapsulated by a considerable sense of agency or initiative on their part. While participants make use of a variety of assessment strategies, they are conscious that assessment cannot be viewed in isolation from other aspects of their teaching and the curriculum. Not only do they make use of different assessment methods but, conscious of accommodating the diverse needs of students, understand their responsibility in terms of providing learning opportunities to assist students in meeting the course outcomes and fulfilling their potential. Rather than allowing pressures from within and outside of the academy to dictate, these lecturers, with significant hard work, courage and a capacity for reflective practice, have embraced the challenges associated with higher education in a state of transition.
- Full Text:
A sustainability reporting framework for South African Higher Education Institutions
- Authors: Bosire, Samuel Mobisa
- Date: 2014
- Subjects: Sustainable development reporting -- South Africa , Business intelligence -- South Africa , Universities and colleges -- South Africa , Corporate governance -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:8798 , http://hdl.handle.net/10948/d1016126
- Description: Sustainability has gained prominence globally among nations, regions and organisations as a result of factors such as the effects of climate change on the environment, diminishing natural resources and rising population growth with their concomitant impact on economies and social systems. South Africa is a signatory to the United Nations Global Compact (UNGC) that promotes international principles and best practices on sustainable development. Sustainability Reporting is one such best practice. Sustainability Reporting is imperative for good governance and organisations are now expected to support sustainability issues, risks and performance in a balanced and reasonable way. The United Nations and other global bodies have been in the vanguard in promoting guidelines for sustainability reporting with the Global Reporting Initiative (GRI) being the most Prominent Sustainability reporting guideline. The South African Higher Education Institutions generate a number of reports in the course of any given academic year. As has been the case in the global corporate world, failures in governance in some South African universities point to weaknesses in their governance, especially when it comes to oversight of the operations of institutions. Considering this, it is important to critically examine strategic planning processes to understand the aspects that are important for the survival of Higher Education Institutions (HEIs) and therefore they should be regularly and closely monitored. The study begins by exploring literature relating to strategic planning, governance, sustainability reporting practices and Business Intelligence (BI) technologies in Higher Education. The primary objective of the investigation is to propose a sustainability reporting framework for Higher Education Institutions in South Africa. It is argued that with the aid of appropriate BI tools, the proposed Sustainability Reporting framework would be useful in tracking progress in the implementation of strategic plans and at the same time strengthen governance in institutions. The study identified elements of Sustainability Reporting that are important for strategic planning. To develop the proposed framework, an empirical investigation was undertaken. Four online questionnaires were completed and returned by 108 participants comprising of Registrars and Information Managers at 23 South African Higher Education Institutions as well as to Information Managers in selected International Higher Education Institutions and Managers at the Nelson Mandela Metropolitan University (NMMU). The online questionnaires were developed to elicit information to include in the proposed framework. To analyse results, both descriptive and inferential statistics such as Analysis of Variance (ANOVA) were used. Results from the surveys revealed that Higher Education Institutions globally and in South Africa are grappling with the same issues. When it comes to Sustainability Reporting, factors such as information culture and Business Intelligence maturity levels were not found to be very different among the various institutions. In the case study at NMMU, correlational analysis confirmed that variables such as Management buying and the availability of BI reports were positively related to effective strategic planning and vice versa. Similarly, a strong correlation was observed between reporting guidelines and strategic planning. Moreover, the study highlighted the critical role of management and leadership in a university in creating an environment that supports Sustainability Reporting. In conclusion, it was recommended that efforts should be directed at creating awareness and at training staff on aspects that promote sustainability. It is incumbent upon the institution to take advantage of and promote technological tools and techniques to enable the easy flow of data and information in understandable and usable formats to all its stakeholders. Finally, a Framework for Sustainability Reporting for Higher Education Institutions (FSRHEI) and guidelines for implementing Sustainability Reports are proposed.
- Full Text:
- Authors: Bosire, Samuel Mobisa
- Date: 2014
- Subjects: Sustainable development reporting -- South Africa , Business intelligence -- South Africa , Universities and colleges -- South Africa , Corporate governance -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: vital:8798 , http://hdl.handle.net/10948/d1016126
- Description: Sustainability has gained prominence globally among nations, regions and organisations as a result of factors such as the effects of climate change on the environment, diminishing natural resources and rising population growth with their concomitant impact on economies and social systems. South Africa is a signatory to the United Nations Global Compact (UNGC) that promotes international principles and best practices on sustainable development. Sustainability Reporting is one such best practice. Sustainability Reporting is imperative for good governance and organisations are now expected to support sustainability issues, risks and performance in a balanced and reasonable way. The United Nations and other global bodies have been in the vanguard in promoting guidelines for sustainability reporting with the Global Reporting Initiative (GRI) being the most Prominent Sustainability reporting guideline. The South African Higher Education Institutions generate a number of reports in the course of any given academic year. As has been the case in the global corporate world, failures in governance in some South African universities point to weaknesses in their governance, especially when it comes to oversight of the operations of institutions. Considering this, it is important to critically examine strategic planning processes to understand the aspects that are important for the survival of Higher Education Institutions (HEIs) and therefore they should be regularly and closely monitored. The study begins by exploring literature relating to strategic planning, governance, sustainability reporting practices and Business Intelligence (BI) technologies in Higher Education. The primary objective of the investigation is to propose a sustainability reporting framework for Higher Education Institutions in South Africa. It is argued that with the aid of appropriate BI tools, the proposed Sustainability Reporting framework would be useful in tracking progress in the implementation of strategic plans and at the same time strengthen governance in institutions. The study identified elements of Sustainability Reporting that are important for strategic planning. To develop the proposed framework, an empirical investigation was undertaken. Four online questionnaires were completed and returned by 108 participants comprising of Registrars and Information Managers at 23 South African Higher Education Institutions as well as to Information Managers in selected International Higher Education Institutions and Managers at the Nelson Mandela Metropolitan University (NMMU). The online questionnaires were developed to elicit information to include in the proposed framework. To analyse results, both descriptive and inferential statistics such as Analysis of Variance (ANOVA) were used. Results from the surveys revealed that Higher Education Institutions globally and in South Africa are grappling with the same issues. When it comes to Sustainability Reporting, factors such as information culture and Business Intelligence maturity levels were not found to be very different among the various institutions. In the case study at NMMU, correlational analysis confirmed that variables such as Management buying and the availability of BI reports were positively related to effective strategic planning and vice versa. Similarly, a strong correlation was observed between reporting guidelines and strategic planning. Moreover, the study highlighted the critical role of management and leadership in a university in creating an environment that supports Sustainability Reporting. In conclusion, it was recommended that efforts should be directed at creating awareness and at training staff on aspects that promote sustainability. It is incumbent upon the institution to take advantage of and promote technological tools and techniques to enable the easy flow of data and information in understandable and usable formats to all its stakeholders. Finally, a Framework for Sustainability Reporting for Higher Education Institutions (FSRHEI) and guidelines for implementing Sustainability Reports are proposed.
- Full Text:
A systems approach to mainstreaming environment and sustainability in universities : the case of Rhodes University, South Africa
- Authors: Togo, Muchaiteyi
- Date: 2009
- Subjects: Rhodes University , Education, Higher -- South Africa , Universities and colleges -- South Africa , Universities and colleges -- Environmental aspects -- South Africa -- Case studies , Environmental education -- South Africa -- Case studies , Sustainable development -- South Africa -- Case studies
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:4768 , http://hdl.handle.net/10962/d1007175
- Description: This study is influenced by the objectives of the Mainstreaming Environment and Sustainability in African Universities Partnership which aims to enhance the quality and relevance of university education through implementation of Environmental Education and sustainability across university functions and operations. It contributes to Education for Sustainable Development through the development of tools to assess sustainability in higher education, investigating sustainability practices in universities and proposing strategies for improving mainstreaming of sustainability. It also contributes to systems approaches in mainstreaming contextual sustainability challenges in university functions and operations. The aim of the study was to investigate how universities can mainstream sustainability in their functions and operations in response to contextual sustainability challenges in a changing environment using a systems approach. The research was a case study of Rhodes University in South Africa, which is situated in the impoverished Eastern Cape Province. The study involved 12 teaching departments (representing all faculties at the university), four research units and institutes, five managements units, the Estates Division and the Student Representative Council. The theoretical framework of the study draws from a critical realist ontology and systems thinking epistemology. Systems thinking emphasises the interdependencies of phenomena, thus providing the methodology and tools for a systems view of relationships between education and the environmental context in which it is embedded. Critical realism was employed as an underlabourer to systems thinking as it provides for some of the dimensions absent in systems thinking including its depth ontology which facilitates isolating causal factors influencing empirical reality. It recognises that explanation of phenomena can be embedded in history and acknowledges the fallibility of knowledge. The data collection methods employed in the study include a sustainability assessment using a Unit-based Sustainability Assessment Tool developed as part of the study, interviews, content analyses and observations. Data analyses were performed through employing morphogenetic analysis, and inductive, abductive and retroductive modes of inference. The morphogenetic analysis of social transformation/reproduction was employed to trace the historical emergence of sustainability initiatives at Rhodes University. Induction facilitated reorganisation of the data into themes which particularly represent the main sustainability activities at Rhodes University. Abduction, through recontextualising data in a systems thinking framework, enabled further insights into the phenomena. In the study, it enabled use of systems lenses as a framework and led to identification of systemic issues affecting mainstreaming and later, the development of systems thinking approaches in mainstreaming sustainability. Retroduction enabled identification of causal mechanisms which influenced the emergence of sustainability initiatives at the university. The study established that the emergence of sustainability initiatives at Rhodes University followed the 1990 Talloires Declaration and paralleled international institutional developments in relation to environmental and sustainability challenges. Since then, sustainability initiatives have continuously been emerging in various operational dimensions of the university in line with emerging sustainability challenges which resulted in a morphogenetic cycle. The study revealed that Rhodes University has mainstreamed sustainability across the functions and operations of most of the departments/divisions/units forming part of the study, especially in functions like teaching, research, community engagement and operations. There were a few exceptions like the Human Resources Division and to an extent the Research Office/Management Division which are not yet considering sustainability in their operations. While most of the teaching departments had sustainability initiatives in teaching, research and community engagement, there was diversity in the dimension(s) of sustainable development that the departments addressed and this seemed to relate to the disciplinary content of their subjects. In the Estates Division sustainability initiatives included sustainable landscaping, campus environmental management, water and energy conservation initiatives, waste recycling, use of biodiesel, to mention a few. Students were also involved in various sustainability activities especially through voluntary community engagement initiatives. Sustainability initiatives at the university were also discovered to be embedded within and responding to sustainability challenges of the immediate university environment of Makana District. The study unearthed the causal mechanisms enabling and constraining mainstreaming activities at the university. These were found to be embedded in the history and context within which the university is operating, and other factors related to university structures and agency of lecturers, other employees and students. Examples of these factors are unsustainable patterns in society, policies and the need to redress past inequalities. The study noted the existence of systemic issues at the university which need to be addressed to enable and enhance the promotion of a systems approach to mainstreaming: notably, complexity owing to diversity of approaches employed in mainstreaming, the absence of clearly defined university sustainability goals, problems of institutional support and in some cases, disciplinary governing rules which do not leave room for mainstreaming sustainability. The study established the possibility of improving mainstreaming of sustainability through the adoption of more explicit systems approaches. It suggests use of systems models including the systems-environment model, the functions/structure model and the motion picture model in the process. It recommends making the goal of mainstreaming more upfront, developing a shared understanding of sustainability and mapping out/defining contextual sustainable development issues to grapple with. The study also recommends adopting a holistic approach in mainstreaming, making it a campus-wide initiative, involving all students and developing interdisciplinary curricula. It suggests setting up of supporting mechanisms to strengthen, extend and spearhead mainstreaming and enhancement of collaborative work in sustainable development issues.
- Full Text:
- Authors: Togo, Muchaiteyi
- Date: 2009
- Subjects: Rhodes University , Education, Higher -- South Africa , Universities and colleges -- South Africa , Universities and colleges -- Environmental aspects -- South Africa -- Case studies , Environmental education -- South Africa -- Case studies , Sustainable development -- South Africa -- Case studies
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:4768 , http://hdl.handle.net/10962/d1007175
- Description: This study is influenced by the objectives of the Mainstreaming Environment and Sustainability in African Universities Partnership which aims to enhance the quality and relevance of university education through implementation of Environmental Education and sustainability across university functions and operations. It contributes to Education for Sustainable Development through the development of tools to assess sustainability in higher education, investigating sustainability practices in universities and proposing strategies for improving mainstreaming of sustainability. It also contributes to systems approaches in mainstreaming contextual sustainability challenges in university functions and operations. The aim of the study was to investigate how universities can mainstream sustainability in their functions and operations in response to contextual sustainability challenges in a changing environment using a systems approach. The research was a case study of Rhodes University in South Africa, which is situated in the impoverished Eastern Cape Province. The study involved 12 teaching departments (representing all faculties at the university), four research units and institutes, five managements units, the Estates Division and the Student Representative Council. The theoretical framework of the study draws from a critical realist ontology and systems thinking epistemology. Systems thinking emphasises the interdependencies of phenomena, thus providing the methodology and tools for a systems view of relationships between education and the environmental context in which it is embedded. Critical realism was employed as an underlabourer to systems thinking as it provides for some of the dimensions absent in systems thinking including its depth ontology which facilitates isolating causal factors influencing empirical reality. It recognises that explanation of phenomena can be embedded in history and acknowledges the fallibility of knowledge. The data collection methods employed in the study include a sustainability assessment using a Unit-based Sustainability Assessment Tool developed as part of the study, interviews, content analyses and observations. Data analyses were performed through employing morphogenetic analysis, and inductive, abductive and retroductive modes of inference. The morphogenetic analysis of social transformation/reproduction was employed to trace the historical emergence of sustainability initiatives at Rhodes University. Induction facilitated reorganisation of the data into themes which particularly represent the main sustainability activities at Rhodes University. Abduction, through recontextualising data in a systems thinking framework, enabled further insights into the phenomena. In the study, it enabled use of systems lenses as a framework and led to identification of systemic issues affecting mainstreaming and later, the development of systems thinking approaches in mainstreaming sustainability. Retroduction enabled identification of causal mechanisms which influenced the emergence of sustainability initiatives at the university. The study established that the emergence of sustainability initiatives at Rhodes University followed the 1990 Talloires Declaration and paralleled international institutional developments in relation to environmental and sustainability challenges. Since then, sustainability initiatives have continuously been emerging in various operational dimensions of the university in line with emerging sustainability challenges which resulted in a morphogenetic cycle. The study revealed that Rhodes University has mainstreamed sustainability across the functions and operations of most of the departments/divisions/units forming part of the study, especially in functions like teaching, research, community engagement and operations. There were a few exceptions like the Human Resources Division and to an extent the Research Office/Management Division which are not yet considering sustainability in their operations. While most of the teaching departments had sustainability initiatives in teaching, research and community engagement, there was diversity in the dimension(s) of sustainable development that the departments addressed and this seemed to relate to the disciplinary content of their subjects. In the Estates Division sustainability initiatives included sustainable landscaping, campus environmental management, water and energy conservation initiatives, waste recycling, use of biodiesel, to mention a few. Students were also involved in various sustainability activities especially through voluntary community engagement initiatives. Sustainability initiatives at the university were also discovered to be embedded within and responding to sustainability challenges of the immediate university environment of Makana District. The study unearthed the causal mechanisms enabling and constraining mainstreaming activities at the university. These were found to be embedded in the history and context within which the university is operating, and other factors related to university structures and agency of lecturers, other employees and students. Examples of these factors are unsustainable patterns in society, policies and the need to redress past inequalities. The study noted the existence of systemic issues at the university which need to be addressed to enable and enhance the promotion of a systems approach to mainstreaming: notably, complexity owing to diversity of approaches employed in mainstreaming, the absence of clearly defined university sustainability goals, problems of institutional support and in some cases, disciplinary governing rules which do not leave room for mainstreaming sustainability. The study established the possibility of improving mainstreaming of sustainability through the adoption of more explicit systems approaches. It suggests use of systems models including the systems-environment model, the functions/structure model and the motion picture model in the process. It recommends making the goal of mainstreaming more upfront, developing a shared understanding of sustainability and mapping out/defining contextual sustainable development issues to grapple with. The study also recommends adopting a holistic approach in mainstreaming, making it a campus-wide initiative, involving all students and developing interdisciplinary curricula. It suggests setting up of supporting mechanisms to strengthen, extend and spearhead mainstreaming and enhancement of collaborative work in sustainable development issues.
- Full Text:
A value framework for information and communication technology governance in South African higher education institutions
- Authors: Johl, Christian Peter
- Date: 2013
- Subjects: Information technology -- South Africa -- Management , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9821 , http://hdl.handle.net/10948/d1020281
- Description: The public higher education sector in South Africa is governed by an act of Parliament which defines the governance organs and mechanisms required within institutions and the sector. This doctoral thesis begins by contextualising ICT governance within the levels of systemic governance in South Africa that have relevance to this study. It then continues by advancing the understanding of the state of Information and Communication Technology (ICT) governance in public higher education institutions in South Africa by investigating the level of pervasiveness, the level of ICT process maturity and the alignment of ICT to the institutional processes within these institutions. Subsequently, this thesis results in the production of a contextually appropriate value framework that contributes towards an understanding of the need for the improvement of ICT governance. A survey of the extant literature on governance, ICT governance, and the frameworks and standards associated with governance indicates that the methodological approach currently favoured in ICT governance research is predominantly interpretive and based on surveys and interviews. This study leans towards a Design Science approach paradigm using surveys for the qualitative data collection process. The empirical research data was gathered from the highest ranking ICT officers at public higher education institutions in South Africa. This study makes contributions on a number of levels – from the first known measurement of ICT pervasiveness within the context of higher education, to the measurement of ICT process maturity and the measurement of the alignment of ICT and institutional processes, to the design of a value framework that breaks down governance into layers indicating which governance organs are appropriate at the relevant layers and which governance mechanisms can be used to address governance at each layer of governance. This study therefore makes a contribution to the ICT domain for development research by demonstrating praxis for the improvement of ICT governance implementation in the public higher education sector in South Africa. This study makes both method design and practical contributions to the ICT body of knowledge at various stages of the research process. These contributions include reflection on and analysis of the data gathering approaches that occur within the public higher education sector and in the complex environment of institutional autonomy and academic freedom; the use of Agency Theory to support the ‗governance intent‘ transfer between the layers of governance in the value framework and the synthesis of the improvement of ICT governance with value creation. The findings of this study further contribute to an understanding of the dynamics and interrelatedness of aspects of governance and management, while making a contribution to theoretical research by extending practical and empirical understanding of the ICT governance environment in the public higher education sector in South Africa.
- Full Text:
- Authors: Johl, Christian Peter
- Date: 2013
- Subjects: Information technology -- South Africa -- Management , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:9821 , http://hdl.handle.net/10948/d1020281
- Description: The public higher education sector in South Africa is governed by an act of Parliament which defines the governance organs and mechanisms required within institutions and the sector. This doctoral thesis begins by contextualising ICT governance within the levels of systemic governance in South Africa that have relevance to this study. It then continues by advancing the understanding of the state of Information and Communication Technology (ICT) governance in public higher education institutions in South Africa by investigating the level of pervasiveness, the level of ICT process maturity and the alignment of ICT to the institutional processes within these institutions. Subsequently, this thesis results in the production of a contextually appropriate value framework that contributes towards an understanding of the need for the improvement of ICT governance. A survey of the extant literature on governance, ICT governance, and the frameworks and standards associated with governance indicates that the methodological approach currently favoured in ICT governance research is predominantly interpretive and based on surveys and interviews. This study leans towards a Design Science approach paradigm using surveys for the qualitative data collection process. The empirical research data was gathered from the highest ranking ICT officers at public higher education institutions in South Africa. This study makes contributions on a number of levels – from the first known measurement of ICT pervasiveness within the context of higher education, to the measurement of ICT process maturity and the measurement of the alignment of ICT and institutional processes, to the design of a value framework that breaks down governance into layers indicating which governance organs are appropriate at the relevant layers and which governance mechanisms can be used to address governance at each layer of governance. This study therefore makes a contribution to the ICT domain for development research by demonstrating praxis for the improvement of ICT governance implementation in the public higher education sector in South Africa. This study makes both method design and practical contributions to the ICT body of knowledge at various stages of the research process. These contributions include reflection on and analysis of the data gathering approaches that occur within the public higher education sector and in the complex environment of institutional autonomy and academic freedom; the use of Agency Theory to support the ‗governance intent‘ transfer between the layers of governance in the value framework and the synthesis of the improvement of ICT governance with value creation. The findings of this study further contribute to an understanding of the dynamics and interrelatedness of aspects of governance and management, while making a contribution to theoretical research by extending practical and empirical understanding of the ICT governance environment in the public higher education sector in South Africa.
- Full Text:
Academic freedom and the enclosure of knowledge in the global university
- Authors: Federici, Sylvia
- Date: 2013
- Subjects: Academic Freedom -- South Africa , Universities and colleges -- South Africa , Equality , Liberty , Education and state -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/773 , vital:19989
- Description: A discussion of 'academic freedom' is timely as everywhere, across the planet, this long fought-for principle is under siege. Trends, already emerging in Africa in the 1980s, are extending to every part of the world, contributing to what we can call 'a global enclosure of knowledge. ' This is the restriction of access to education to the 'happy few,' as knowledge and education are becoming commodified and profitability is becoming the sole logic by which the university is structured. Here I examine the most salient ways in which academic freedom is affected by these developments (with special reference to the United States) and, most important, how we can resist them. First, however, I consider what we mean by 'academic freedom,' since it is a concept that has been evolving, taking on new meanings, and is presently used with different connotations.
- Full Text:
- Authors: Federici, Sylvia
- Date: 2013
- Subjects: Academic Freedom -- South Africa , Universities and colleges -- South Africa , Equality , Liberty , Education and state -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/773 , vital:19989
- Description: A discussion of 'academic freedom' is timely as everywhere, across the planet, this long fought-for principle is under siege. Trends, already emerging in Africa in the 1980s, are extending to every part of the world, contributing to what we can call 'a global enclosure of knowledge. ' This is the restriction of access to education to the 'happy few,' as knowledge and education are becoming commodified and profitability is becoming the sole logic by which the university is structured. Here I examine the most salient ways in which academic freedom is affected by these developments (with special reference to the United States) and, most important, how we can resist them. First, however, I consider what we mean by 'academic freedom,' since it is a concept that has been evolving, taking on new meanings, and is presently used with different connotations.
- Full Text:
Accessing learner support services in a distance education context at UNISA Adult Basic Education Department
- Authors: Arko-Achemfuor, Akwasi
- Date: 2013
- Subjects: Distance education -- South Africa , Universities and colleges -- South Africa , Adult education -- South Africa , Educational innovations -- South Africa , Educational technology -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16199 , http://hdl.handle.net/10353/d1013382 , Distance education -- South Africa , Universities and colleges -- South Africa , Adult education -- South Africa , Educational innovations -- South Africa , Educational technology -- South Africa , Education, Higher -- South Africa
- Description: This study investigated the access to learner support services by Unisa‟s ABET students in the Department of Adult Education in one of the rural provinces in South Africa. Specifically, a survey using questionnaire and focus group interview was carried out to determine the access gaps in to the learner support services by Unisa‟s adult students. A literature study preceded the empirical study to fully comprehend the theoretical and conceptual underpinnings of the role of learner support in bridging the transactional distance between students on the one hand and the institution on the other hand. In the empirical study phase, a questionnaire was administered to 150 ABET Students in one province in South Africa through the stratified sampling technique and one focus group interview comprising 10 students who access support services at one of the regional offices to assess the importance they attach to the support services that are offered at the regional centres and the extent to which they are able to access them. The focus group interview comprised questions on the students‟ understanding of learner support services and their experiences in accessing them. Moore‟s theory of transactional distance was used as the theoretical base for the study. Out of a total of the 150 questionnaires that were distributed, 117 were the usable representing 78.0% response rate. One of the conclusions drawn from this study is that, although Unisa has most of the learner support services in place but for various reasons, a lot of the students are not able to access the support services as expected as the needs gap for almost all the support services were high. The chi-square tests found significant differences (p is less than 0.05) between the students on the extent to which they are able to access the support services. An integrated learner support framework was suggested for Unisa and other distance providing institutions to address the access gaps adult students‟ encounter in their studies.
- Full Text:
- Authors: Arko-Achemfuor, Akwasi
- Date: 2013
- Subjects: Distance education -- South Africa , Universities and colleges -- South Africa , Adult education -- South Africa , Educational innovations -- South Africa , Educational technology -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16199 , http://hdl.handle.net/10353/d1013382 , Distance education -- South Africa , Universities and colleges -- South Africa , Adult education -- South Africa , Educational innovations -- South Africa , Educational technology -- South Africa , Education, Higher -- South Africa
- Description: This study investigated the access to learner support services by Unisa‟s ABET students in the Department of Adult Education in one of the rural provinces in South Africa. Specifically, a survey using questionnaire and focus group interview was carried out to determine the access gaps in to the learner support services by Unisa‟s adult students. A literature study preceded the empirical study to fully comprehend the theoretical and conceptual underpinnings of the role of learner support in bridging the transactional distance between students on the one hand and the institution on the other hand. In the empirical study phase, a questionnaire was administered to 150 ABET Students in one province in South Africa through the stratified sampling technique and one focus group interview comprising 10 students who access support services at one of the regional offices to assess the importance they attach to the support services that are offered at the regional centres and the extent to which they are able to access them. The focus group interview comprised questions on the students‟ understanding of learner support services and their experiences in accessing them. Moore‟s theory of transactional distance was used as the theoretical base for the study. Out of a total of the 150 questionnaires that were distributed, 117 were the usable representing 78.0% response rate. One of the conclusions drawn from this study is that, although Unisa has most of the learner support services in place but for various reasons, a lot of the students are not able to access the support services as expected as the needs gap for almost all the support services were high. The chi-square tests found significant differences (p is less than 0.05) between the students on the extent to which they are able to access the support services. An integrated learner support framework was suggested for Unisa and other distance providing institutions to address the access gaps adult students‟ encounter in their studies.
- Full Text:
African universities and the challenges of a developmental state
- Authors: Pandor, Naledi
- Date: 2005
- Subjects: Academic Freedom -- South Africa , Universities and colleges -- South Africa , Equality , Liberty , Education and state -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/729 , vital:19985
- Description: Universities do not exist in vacuum; they are a fundamental part of the development structures of any society in which they exist. History has shown that it is impossible for universities to seek isolation or insulation from social forces that influence progress and development. In the developing world our experience of under development, colonialism and poverty creates a complex set of challenges to which governments, universities and other institutions must find adequate responses.
- Full Text:
- Authors: Pandor, Naledi
- Date: 2005
- Subjects: Academic Freedom -- South Africa , Universities and colleges -- South Africa , Equality , Liberty , Education and state -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/729 , vital:19985
- Description: Universities do not exist in vacuum; they are a fundamental part of the development structures of any society in which they exist. History has shown that it is impossible for universities to seek isolation or insulation from social forces that influence progress and development. In the developing world our experience of under development, colonialism and poverty creates a complex set of challenges to which governments, universities and other institutions must find adequate responses.
- Full Text:
Alumni perception of the NMMU computing sciences department
- Authors: Glaum, Arthur Philip Martin
- Date: 2017
- Subjects: Consumers -- Research -- South Africa -- Port Elizabeth , Customer services -- South Africa -- Port Elizabeth , Consumer satisfaction -- Education (Higher) , Nelson Mandela Metropolitan University -- Alumni and alumnae , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/15644 , vital:28279
- Description: The success of a course offered by a university and the effectiveness of the instructors have commonly been measured by means of student evaluations. The feedback generated is typically used to identify instructors who need additional training, courses that need to be restructured or the need for financial rewards for those who excel. The principal objective of educating students is, knowledge, training and skills they can use and apply after graduating, regardless of the field of study. The perception of the Alumni about the extent of learning and the usefulness of the knowledge is a key measure for universities to assess their success. A service guarantee is defined as a formal promise made to customers about the service they will receive or it is a written promise made by the company through advertising or company literature that it will provide compensation if promises are broken. In order to ensure customer satisfaction in a service offering, the quality of service performance needs to be guaranteed. Many service industries promise a level of service performance, with or without conditions attached. Customer value is a complex concept as it is often interpreted with various meanings depending on the point of view adopted. A definition of customer value is the perceived value that the customer gains when purchasing a product or receiving a service. However, customer value can be used in a variety of contexts. The purpose of this research study is to measure the perception and satisfaction of Alumni of the Department of Computing Sciences and identify areas for improvement by performing a systematic analysis of the determinants of satisfaction. This research is an exploratory, quantitative study consisting of literature- and case-study components used to test proposed hypotheses. The literature study was performed on secondary sources to establish the key concepts related to the topics of Service Guarantee and Marketing, Stakeholder Theory, Customer-perceived Value and Alumni Perceptions. The empirical study consisted of surveys (questionnaires) completed by Alumni of the Department of Computing Sciences. The questionnaire used in this research consisted of questions regarding demographic data and questions regarding perceived perception of the Department of Computing Sciences and influencing factors. Descriptive statistics were used to summarise the data into a more compact form which could simplify the identification of patterns in the data. Inferential statistics were used to verify if conclusions made from the sample data could be inferred onto a larger population. Recommended university and teaching practices based on the statistical analysis of the survey results were identified. A model identified the following factors as having an influence on Alumni Satisfaction with the NMMU Department of Computing Sciences: Customer Satisfaction, Course Contents, Modern Technologies, Academic Staff, Admin. Staff, Departments, University Atmosphere and Perceived Value. The importance of each factor was identified to understand how to improve the Alumni perception. According to the inferential ranking of Alumni Satisfaction that ranks the factors on the average mean values, a factor that should be improved upon is the Alumni Network. Recommended improvements were suggested for the Department of Computing Sciences based on the statistical analysis of the survey results. Two sub-groups were defined by different levels of education and they were found to have different perceptions of the factors that were measured. It was shown that there are small and medium significant differences in only two of the factors of the proposed Alumni satisfaction model, distinguising through different levels of education. The Alumni Satisfaction model developed in this study specified the factors that influence Alumni Satisfaction with the Deptarment of Computing Sciences and the effect that each of these factors has on that satisfaction.
- Full Text:
- Authors: Glaum, Arthur Philip Martin
- Date: 2017
- Subjects: Consumers -- Research -- South Africa -- Port Elizabeth , Customer services -- South Africa -- Port Elizabeth , Consumer satisfaction -- Education (Higher) , Nelson Mandela Metropolitan University -- Alumni and alumnae , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/15644 , vital:28279
- Description: The success of a course offered by a university and the effectiveness of the instructors have commonly been measured by means of student evaluations. The feedback generated is typically used to identify instructors who need additional training, courses that need to be restructured or the need for financial rewards for those who excel. The principal objective of educating students is, knowledge, training and skills they can use and apply after graduating, regardless of the field of study. The perception of the Alumni about the extent of learning and the usefulness of the knowledge is a key measure for universities to assess their success. A service guarantee is defined as a formal promise made to customers about the service they will receive or it is a written promise made by the company through advertising or company literature that it will provide compensation if promises are broken. In order to ensure customer satisfaction in a service offering, the quality of service performance needs to be guaranteed. Many service industries promise a level of service performance, with or without conditions attached. Customer value is a complex concept as it is often interpreted with various meanings depending on the point of view adopted. A definition of customer value is the perceived value that the customer gains when purchasing a product or receiving a service. However, customer value can be used in a variety of contexts. The purpose of this research study is to measure the perception and satisfaction of Alumni of the Department of Computing Sciences and identify areas for improvement by performing a systematic analysis of the determinants of satisfaction. This research is an exploratory, quantitative study consisting of literature- and case-study components used to test proposed hypotheses. The literature study was performed on secondary sources to establish the key concepts related to the topics of Service Guarantee and Marketing, Stakeholder Theory, Customer-perceived Value and Alumni Perceptions. The empirical study consisted of surveys (questionnaires) completed by Alumni of the Department of Computing Sciences. The questionnaire used in this research consisted of questions regarding demographic data and questions regarding perceived perception of the Department of Computing Sciences and influencing factors. Descriptive statistics were used to summarise the data into a more compact form which could simplify the identification of patterns in the data. Inferential statistics were used to verify if conclusions made from the sample data could be inferred onto a larger population. Recommended university and teaching practices based on the statistical analysis of the survey results were identified. A model identified the following factors as having an influence on Alumni Satisfaction with the NMMU Department of Computing Sciences: Customer Satisfaction, Course Contents, Modern Technologies, Academic Staff, Admin. Staff, Departments, University Atmosphere and Perceived Value. The importance of each factor was identified to understand how to improve the Alumni perception. According to the inferential ranking of Alumni Satisfaction that ranks the factors on the average mean values, a factor that should be improved upon is the Alumni Network. Recommended improvements were suggested for the Department of Computing Sciences based on the statistical analysis of the survey results. Two sub-groups were defined by different levels of education and they were found to have different perceptions of the factors that were measured. It was shown that there are small and medium significant differences in only two of the factors of the proposed Alumni satisfaction model, distinguising through different levels of education. The Alumni Satisfaction model developed in this study specified the factors that influence Alumni Satisfaction with the Deptarment of Computing Sciences and the effect that each of these factors has on that satisfaction.
- Full Text:
An investigation into the success of the extended programmes at Walter Sisulu University, with particular reference to throughput rate
- Authors: Solilo, Nikiwe Primrose
- Subjects: Walter Sisulu University for Technology & Science , College dropouts -- South Africa -- Eastern Cape , College attendance -- South Africa -- Eastern Cape , Academic achievement -- South Africa -- Eastern Cape , Education, Higher -- South Africa , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8893 , http://hdl.handle.net/10948/d1020871
- Description: The purpose of the study was to investigate the success of the Extended Programme at Walter Sisulu University, with particular reference to throughput rates. Programmes offered by the institution to students are intervention measures to assist in improving student retention. This research investigated the role of the university with regards to retaining engineering students at Buffalo City. Also discussed will be the impact of financial support or lack thereof to paying for academic education. Lastly, the discussion will focus on Extended Programme courses offered to students and their impact on retention of students. Through Tinto’s model, Koen discussed that institutions have a responsibility for integrating academic and social activities to create holistic competent students (2007:65). It was also discovered that the institution through the Centre for Learning and Teaching Development (CLTD), offers services that benefit both students and lecturers. Merriam found out that the key to understanding qualitative research is the idea that meaning is socially constructed by individuals in their interaction with the world, (2002:3). This study called for qualitative research to get meaning from each participant. The research was conducted using questionnaires to both students and lecturers. The investigation discovered that an education institution is not only about academic studies. Data was collected and analysed using qualitative methods which included coding and colouring of responses. Research deduced that lecturers and students conclusively complained about the poor infrastructure of the university. It has been found that students think about their educational development, their personal growth and development, their employability and their prospects for career preparation or change (Moxley 2001:39). When students have this kind of attitude it means they have the courage to get through the choice no matter what challenges they face (2004: 212). According to Moxley, members of staff who expand their roles into tutorials, independent studies and small group projects, could be a pivotal strategy of the institutional retention mission, (2001:39). This is supported by Coetzee who state that lecturers should provide students with feedback quickly, promote independent thinking, guide and motivate students (2001:31).
- Full Text:
- Authors: Solilo, Nikiwe Primrose
- Subjects: Walter Sisulu University for Technology & Science , College dropouts -- South Africa -- Eastern Cape , College attendance -- South Africa -- Eastern Cape , Academic achievement -- South Africa -- Eastern Cape , Education, Higher -- South Africa , Universities and colleges -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8893 , http://hdl.handle.net/10948/d1020871
- Description: The purpose of the study was to investigate the success of the Extended Programme at Walter Sisulu University, with particular reference to throughput rates. Programmes offered by the institution to students are intervention measures to assist in improving student retention. This research investigated the role of the university with regards to retaining engineering students at Buffalo City. Also discussed will be the impact of financial support or lack thereof to paying for academic education. Lastly, the discussion will focus on Extended Programme courses offered to students and their impact on retention of students. Through Tinto’s model, Koen discussed that institutions have a responsibility for integrating academic and social activities to create holistic competent students (2007:65). It was also discovered that the institution through the Centre for Learning and Teaching Development (CLTD), offers services that benefit both students and lecturers. Merriam found out that the key to understanding qualitative research is the idea that meaning is socially constructed by individuals in their interaction with the world, (2002:3). This study called for qualitative research to get meaning from each participant. The research was conducted using questionnaires to both students and lecturers. The investigation discovered that an education institution is not only about academic studies. Data was collected and analysed using qualitative methods which included coding and colouring of responses. Research deduced that lecturers and students conclusively complained about the poor infrastructure of the university. It has been found that students think about their educational development, their personal growth and development, their employability and their prospects for career preparation or change (Moxley 2001:39). When students have this kind of attitude it means they have the courage to get through the choice no matter what challenges they face (2004: 212). According to Moxley, members of staff who expand their roles into tutorials, independent studies and small group projects, could be a pivotal strategy of the institutional retention mission, (2001:39). This is supported by Coetzee who state that lecturers should provide students with feedback quickly, promote independent thinking, guide and motivate students (2001:31).
- Full Text:
Change is not made without inconvenience
- Authors: Bozzoli, G R
- Date: 1980
- Subjects: Academic Freedom -- South Africa , Social change -- South Africa , Education and state -- South Africa , Education -- South Africa -- Aims and objectives , Education -- Standards -- South Africa , Blacks -- Education -- South Africa , Universities and colleges -- South Africa , School integration -- South Africa , Discrimination in education -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/259 , vital:19942
- Description: "Change is not made without inconvenience, even from worse to better". I propose to examine a few of these “inconveniences", some of which may turn out not to be inconvenient at all, while others may mean a complete revision of life style, or abandonment of a cherished ideal. In either case, a most vital issue surrounding change is a quantity well known to scientists and engineers, austronauts and motorists, the quantity known as the rate of change, or alternatively, the acceleration or deceleration. Change comes fastest when great pressures or forces are exerted, either revolutionary forces which are aimed at causing events to move rapidly, or oppositely, when the forces of authority are exerted to prevent matters from developing at all. These latter cause a deceleration of the movement of events, but both conditions represent high rates of change with the concomitant dangers that flow from the existence of inertia in the system and the people. Inertia in the accelerating condition results in the movement passing beyond control. Inertia in the decelerating condition entrenches those who are opposed to change and blocks all the natural outlets through which internal pressure could be relieved. Communication demands as a prerequisite, education, so that the essential link in the control chain lies in the schools and universities, and particularly in the universities. If the feedback is to come into play, then the universities must be the places where people learn to process the information. Universities are also the places where real change could originate as history has shown, so that either way, their role is vital. Paradoxically, although universities have, on the face of it, changed vastly over the centuries, and particularly during this half century, yet they have, by and large, retained their democratic character more successfully than any other institution. As 1 see it therefore, the universities should be and could be, very deeply involved in societal change,
- Full Text:
- Authors: Bozzoli, G R
- Date: 1980
- Subjects: Academic Freedom -- South Africa , Social change -- South Africa , Education and state -- South Africa , Education -- South Africa -- Aims and objectives , Education -- Standards -- South Africa , Blacks -- Education -- South Africa , Universities and colleges -- South Africa , School integration -- South Africa , Discrimination in education -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/259 , vital:19942
- Description: "Change is not made without inconvenience, even from worse to better". I propose to examine a few of these “inconveniences", some of which may turn out not to be inconvenient at all, while others may mean a complete revision of life style, or abandonment of a cherished ideal. In either case, a most vital issue surrounding change is a quantity well known to scientists and engineers, austronauts and motorists, the quantity known as the rate of change, or alternatively, the acceleration or deceleration. Change comes fastest when great pressures or forces are exerted, either revolutionary forces which are aimed at causing events to move rapidly, or oppositely, when the forces of authority are exerted to prevent matters from developing at all. These latter cause a deceleration of the movement of events, but both conditions represent high rates of change with the concomitant dangers that flow from the existence of inertia in the system and the people. Inertia in the accelerating condition results in the movement passing beyond control. Inertia in the decelerating condition entrenches those who are opposed to change and blocks all the natural outlets through which internal pressure could be relieved. Communication demands as a prerequisite, education, so that the essential link in the control chain lies in the schools and universities, and particularly in the universities. If the feedback is to come into play, then the universities must be the places where people learn to process the information. Universities are also the places where real change could originate as history has shown, so that either way, their role is vital. Paradoxically, although universities have, on the face of it, changed vastly over the centuries, and particularly during this half century, yet they have, by and large, retained their democratic character more successfully than any other institution. As 1 see it therefore, the universities should be and could be, very deeply involved in societal change,
- Full Text:
Changing words and worlds?: a phenomenological study of the acquisition of an academic literacy
- Authors: Thomson, Carol Irene
- Date: 2008
- Subjects: Education -- Study and teaching (Higher) -- South Africa , Universities and colleges -- South Africa , College student development programs -- South Africa , Literacy -- South Africa , Education, Higher -- Philosophy , Educational change -- South Africa , Phenomenology
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1446 , http://hdl.handle.net/10962/d1003327
- Description: This study is contextualised within the field of post-graduate, continuing teacher education, and the vibrant and demanding policy context that has characterised higher education in post-apartheid South Africa. Situated within a module specifically designed to address what is commonly understood to be the academic literacy development needs of students in the Bachelor of Education Honours programme at the former University of Natal, it aims to unveil the lived experiences of students taking this module. The module, Reading and Writing Academic Texts (RWAT), was developed in direct response to academics’ call that something be done about the ‘problem’ of students’ reading and writing proficiency. As a core, compulsory module, RWAT was informed by Systemic Functional Linguistics and drew on Genre Theory for its conceptual and theoretical framework. It foregrounded the genre of the academic argument as the key academic literacy that was taught. The motivation for this study came from my own increasing concern that the theoretical and conceptual framework we had adopted for the module was emerging as an inherently limiting and formulaic model of literacy, and was resulting in students exiting the module with little or no ‘critical’ perspective on any aspect of literacy as social practice. I was also keen, in a climate of increasing de-personalisation and the massification of education, to reinstate the personal. Thus, I chose to focus on individual lives, and through an exploration of a small group of participants’ ‘lived’ experiences of the RWAT module, ascertain what it is like to acquire an academic literacy. The key research question is, therefore: What is it like to acquire an academic literacy? The secondary research question is: How is this experience influenced by the mode of delivery in which it occurs? For its conceptual and theoretical framing, this study draws on social literacy theory and phenomenology, the latter as both a philosophy and a methodology. However, although the study has drawn significantly on the phenomenological tradition for inspiration and direction, it has not done so uncritically. Thus, the study engages with phenomenology-as-philosophy in great depth before turning to phenomenology-as-methodology, in order to arrive at a point where the methods and procedures applied in it, are justified. The main findings of the study suggest that, despite the RWAT module espousing an ideological model (Street, 1984) of literacy in its learning materials and readings, participants came very much closer to experiencing an autonomous model of literacy (Street, 1984). The data shows that the RWAT module was largely inadequate to the task of inducting participants into the ‘situated practices’ and ‘situated meanings’ of the Discourse of Genre Theory and/or the academy, hence the many ‘lived’ difficulties participants experienced. The data also highlights the ease with which an autonomous model of literacy can come to govern practice and student experience even when curriculum intention is underpinned by an ideological position on literacy as social practice. Finally, the study suggests that the research community in South Africa, characterised as it is by such diversity, would be enriched by more studies derived from phenomenology, and a continuing engagement with phenomenology-as-a-movement in order to both challenge and expand its existing framework.
- Full Text:
- Authors: Thomson, Carol Irene
- Date: 2008
- Subjects: Education -- Study and teaching (Higher) -- South Africa , Universities and colleges -- South Africa , College student development programs -- South Africa , Literacy -- South Africa , Education, Higher -- Philosophy , Educational change -- South Africa , Phenomenology
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1446 , http://hdl.handle.net/10962/d1003327
- Description: This study is contextualised within the field of post-graduate, continuing teacher education, and the vibrant and demanding policy context that has characterised higher education in post-apartheid South Africa. Situated within a module specifically designed to address what is commonly understood to be the academic literacy development needs of students in the Bachelor of Education Honours programme at the former University of Natal, it aims to unveil the lived experiences of students taking this module. The module, Reading and Writing Academic Texts (RWAT), was developed in direct response to academics’ call that something be done about the ‘problem’ of students’ reading and writing proficiency. As a core, compulsory module, RWAT was informed by Systemic Functional Linguistics and drew on Genre Theory for its conceptual and theoretical framework. It foregrounded the genre of the academic argument as the key academic literacy that was taught. The motivation for this study came from my own increasing concern that the theoretical and conceptual framework we had adopted for the module was emerging as an inherently limiting and formulaic model of literacy, and was resulting in students exiting the module with little or no ‘critical’ perspective on any aspect of literacy as social practice. I was also keen, in a climate of increasing de-personalisation and the massification of education, to reinstate the personal. Thus, I chose to focus on individual lives, and through an exploration of a small group of participants’ ‘lived’ experiences of the RWAT module, ascertain what it is like to acquire an academic literacy. The key research question is, therefore: What is it like to acquire an academic literacy? The secondary research question is: How is this experience influenced by the mode of delivery in which it occurs? For its conceptual and theoretical framing, this study draws on social literacy theory and phenomenology, the latter as both a philosophy and a methodology. However, although the study has drawn significantly on the phenomenological tradition for inspiration and direction, it has not done so uncritically. Thus, the study engages with phenomenology-as-philosophy in great depth before turning to phenomenology-as-methodology, in order to arrive at a point where the methods and procedures applied in it, are justified. The main findings of the study suggest that, despite the RWAT module espousing an ideological model (Street, 1984) of literacy in its learning materials and readings, participants came very much closer to experiencing an autonomous model of literacy (Street, 1984). The data shows that the RWAT module was largely inadequate to the task of inducting participants into the ‘situated practices’ and ‘situated meanings’ of the Discourse of Genre Theory and/or the academy, hence the many ‘lived’ difficulties participants experienced. The data also highlights the ease with which an autonomous model of literacy can come to govern practice and student experience even when curriculum intention is underpinned by an ideological position on literacy as social practice. Finally, the study suggests that the research community in South Africa, characterised as it is by such diversity, would be enriched by more studies derived from phenomenology, and a continuing engagement with phenomenology-as-a-movement in order to both challenge and expand its existing framework.
- Full Text:
Communication strategies in management: a case study of interpersonal manager-staff communication at a South African university
- Authors: Balarin, Megan Georgina
- Date: 2006
- Subjects: Communication in management -- South Africa , Interpersonal communication -- South Africa , Communication -- Education , College personnel management -- South Africa , Universities and colleges -- South Africa , Education, Higher -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:1452 , http://hdl.handle.net/10962/d1003333
- Description: Communication is a central feature of human life. The ability to talk is the very feature that distinguishes us from our primate ancestors. Knowing how to use language effectively gives the bearers of this knowledge power over their environment and an upper hand in their dealings with others. Thus, understanding the importance of communication in management is an essential tool for managers who wish to build and develop their organisations and their staff within these organisations. This thesis takes a case study view of manager-staff communication at a South African university. In this study managers and staff members contribute their feelings on current communication practices at this organisation through an online questionnaire and in-depth interviews. In an interpretive paradigm this thesis answers three central questions: 1) what role do managers and staff think communication plays in their working relationships, 2) what do they perceive to be effective and ineffective communication strategies and 3) What strategies can they suggest to enhance effective communication? Through in-depth qualitative research and numerical data analysis this thesis discovers central themes that pertain to the effective flow of communication in this organisation. These themes include: motivation and praise, the role of listening, building relationships, respect, acknowledging others’ languages and cultures, building teams, communicating frequently and using email and technology effectively, as well as keeping notes of meetings and discussions. Challenges to effective communication include not having enough time, suffering from stress, and the challenges of physical space and distance. By paying attention to basic human principles, such as the fact that acknowledging people for a job well done encourages them to perform well in future, this thesis relates the general concepts of communication and management theory to the specific realities and individual, personal experiences of manager-staff communication. In this way it sheds a beam of light on management communication practices and points the way towards an ideal where managers and staff members use communication as a tool of empowerment and understanding.
- Full Text:
- Authors: Balarin, Megan Georgina
- Date: 2006
- Subjects: Communication in management -- South Africa , Interpersonal communication -- South Africa , Communication -- Education , College personnel management -- South Africa , Universities and colleges -- South Africa , Education, Higher -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:1452 , http://hdl.handle.net/10962/d1003333
- Description: Communication is a central feature of human life. The ability to talk is the very feature that distinguishes us from our primate ancestors. Knowing how to use language effectively gives the bearers of this knowledge power over their environment and an upper hand in their dealings with others. Thus, understanding the importance of communication in management is an essential tool for managers who wish to build and develop their organisations and their staff within these organisations. This thesis takes a case study view of manager-staff communication at a South African university. In this study managers and staff members contribute their feelings on current communication practices at this organisation through an online questionnaire and in-depth interviews. In an interpretive paradigm this thesis answers three central questions: 1) what role do managers and staff think communication plays in their working relationships, 2) what do they perceive to be effective and ineffective communication strategies and 3) What strategies can they suggest to enhance effective communication? Through in-depth qualitative research and numerical data analysis this thesis discovers central themes that pertain to the effective flow of communication in this organisation. These themes include: motivation and praise, the role of listening, building relationships, respect, acknowledging others’ languages and cultures, building teams, communicating frequently and using email and technology effectively, as well as keeping notes of meetings and discussions. Challenges to effective communication include not having enough time, suffering from stress, and the challenges of physical space and distance. By paying attention to basic human principles, such as the fact that acknowledging people for a job well done encourages them to perform well in future, this thesis relates the general concepts of communication and management theory to the specific realities and individual, personal experiences of manager-staff communication. In this way it sheds a beam of light on management communication practices and points the way towards an ideal where managers and staff members use communication as a tool of empowerment and understanding.
- Full Text:
Defining our purposes and roles and meeting our challenges
- Badat, Saleem, Higher Education South Africa (Organization)
- Authors: Badat, Saleem , Higher Education South Africa (Organization)
- Date: 2006-08 , 2014-06-12
- Subjects: Universities and colleges -- South Africa
- Language: English
- Type: Text
- Identifier: vital:7606 , http://hdl.handle.net/10962/d1011803
- Description: This paper briefly articulates the social purposes and roles of universities; outlines some of the key strengths and achievements of South African universities post-1994, and; identifies the critical issues and challenges that confront our universities in relation to their core social purposes and roles.
- Full Text:
- Authors: Badat, Saleem , Higher Education South Africa (Organization)
- Date: 2006-08 , 2014-06-12
- Subjects: Universities and colleges -- South Africa
- Language: English
- Type: Text
- Identifier: vital:7606 , http://hdl.handle.net/10962/d1011803
- Description: This paper briefly articulates the social purposes and roles of universities; outlines some of the key strengths and achievements of South African universities post-1994, and; identifies the critical issues and challenges that confront our universities in relation to their core social purposes and roles.
- Full Text:
Factors that influence the career success of women managers at a historically black institution in South Africa
- Authors: Chikuya, Albeter Fungai
- Date: 2017
- Subjects: Women executives -- South Africa , Universities and colleges -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/11275 , vital:39052
- Description: Orientation: The government of South Africa is making efforts to facilitate the inclusion of women in the workplace, even though they still encounter various career barriers that inhibit their career success. Research purpose: The main purpose of the study was to investigate the factors influencing the career success of women managers at a historically black institution. Motivation: Most studies that focused on career success opted for a positivist research paradigm, but this study is amongst the few that has employed the interpretivism paradigm to enable the researcher to understand subjectively the occupational challenges women experience. Research approach, design, methodology: The study was conducted to ascertain the factors that influence the career success of women managers. A sample of 20 participants was selected, and one on one semi-structured interviews were conducted with women managers who are currently working at the University of Fort Hare. A qualitative approach was suitable for the study because the challenges of the participants were expressed from their lived experiences. The interviews were analysed using Braun and Clarke's six steps of data analysis. Main findings: The study revealed that women experience similar career challenges as they go up their career ladder. Such challenges include gender discrimination, resistance, the glass ceiling and work-life balance dilemma; hence, all these above affect the career success of women. Various themes emerged from the study, namely, the quests for further professional development and improvements, the heightened prioritisation of objective rewards and subjective rewards, negotiation between work and personal space as affecting career development and the resolution tactic: flee or fight. Practical/ managerial implications: An intervention is needed to ensure that organisations are more sensitive to the issues of women representation to top positions to enhance their career success. The study will be useful to both organisations and academics to design policies that will facilitate the career success of women. Contribution: The study is amongst the few that adopted the qualitative paradigm in investigating the factors influencing the career success of women managers, by understanding from their lived experiences. The implications of these findings for policy, practice and career counselling are suggested.
- Full Text:
- Authors: Chikuya, Albeter Fungai
- Date: 2017
- Subjects: Women executives -- South Africa , Universities and colleges -- South Africa , Career development -- South Africa
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10353/11275 , vital:39052
- Description: Orientation: The government of South Africa is making efforts to facilitate the inclusion of women in the workplace, even though they still encounter various career barriers that inhibit their career success. Research purpose: The main purpose of the study was to investigate the factors influencing the career success of women managers at a historically black institution. Motivation: Most studies that focused on career success opted for a positivist research paradigm, but this study is amongst the few that has employed the interpretivism paradigm to enable the researcher to understand subjectively the occupational challenges women experience. Research approach, design, methodology: The study was conducted to ascertain the factors that influence the career success of women managers. A sample of 20 participants was selected, and one on one semi-structured interviews were conducted with women managers who are currently working at the University of Fort Hare. A qualitative approach was suitable for the study because the challenges of the participants were expressed from their lived experiences. The interviews were analysed using Braun and Clarke's six steps of data analysis. Main findings: The study revealed that women experience similar career challenges as they go up their career ladder. Such challenges include gender discrimination, resistance, the glass ceiling and work-life balance dilemma; hence, all these above affect the career success of women. Various themes emerged from the study, namely, the quests for further professional development and improvements, the heightened prioritisation of objective rewards and subjective rewards, negotiation between work and personal space as affecting career development and the resolution tactic: flee or fight. Practical/ managerial implications: An intervention is needed to ensure that organisations are more sensitive to the issues of women representation to top positions to enhance their career success. The study will be useful to both organisations and academics to design policies that will facilitate the career success of women. Contribution: The study is amongst the few that adopted the qualitative paradigm in investigating the factors influencing the career success of women managers, by understanding from their lived experiences. The implications of these findings for policy, practice and career counselling are suggested.
- Full Text:
Free space in the academy
- Authors: Janz, Bruce B
- Date: 2015
- Subjects: Academic Freedom -- South Africa , Universities and colleges -- South Africa , Equality , Liberty , Education and state -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/848 , vital:19996
- Description: “Academic freedom” does not mean the same thing to everyone. There are, to be sure, a few who argue against it. Sandra Korn, in the Harvard Crimson last year, argued that we should abandon academic freedom in favor of academic justice. She argues that we have reached a consensus on issues such as racism, classism and sexism, and so to promote racist or classist or sexist views under the guise of “academic freedom” is to ignore a higher standard and more importantly to ignore the fact that academic freedom is always couched in political realities, and is never the dispassionate exercise of reason and the pursuit of knowledge. It always serves an agenda, and so if that is the case, it should serve the agenda of justice, particularly justice for disadvantaged and marginalized people. Her online article, when I last looked, had almost 1300 comments, and had inspired commentary from a number of other publications. You can imagine the range of these comments and reactions: everything from “this is long overdue” to the newest favorite insult circulating the internet, “she’s just another Social Justice Warrior (SJW).”
- Full Text:
- Authors: Janz, Bruce B
- Date: 2015
- Subjects: Academic Freedom -- South Africa , Universities and colleges -- South Africa , Equality , Liberty , Education and state -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/848 , vital:19996
- Description: “Academic freedom” does not mean the same thing to everyone. There are, to be sure, a few who argue against it. Sandra Korn, in the Harvard Crimson last year, argued that we should abandon academic freedom in favor of academic justice. She argues that we have reached a consensus on issues such as racism, classism and sexism, and so to promote racist or classist or sexist views under the guise of “academic freedom” is to ignore a higher standard and more importantly to ignore the fact that academic freedom is always couched in political realities, and is never the dispassionate exercise of reason and the pursuit of knowledge. It always serves an agenda, and so if that is the case, it should serve the agenda of justice, particularly justice for disadvantaged and marginalized people. Her online article, when I last looked, had almost 1300 comments, and had inspired commentary from a number of other publications. You can imagine the range of these comments and reactions: everything from “this is long overdue” to the newest favorite insult circulating the internet, “she’s just another Social Justice Warrior (SJW).”
- Full Text:
Information technology support for transformation in higher educational institutions in South Africa
- Authors: Roets, Rina Annette
- Date: 2008
- Subjects: Education, Higher -- South Africa , Educational change -- South Africa , Universities and colleges -- South Africa , Universities and colleges -- South Africa -- Administration , Information technology -- South Africa , Educational technology -- South Africa , Education, Higher -- Technological innovations -- South Africa , Knowledge management
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1145 , http://hdl.handle.net/10962/d1002775
- Description: Higher Education Institutions (HEIs) have been in a state of change, and in South Africa, the term “transformation” is used to describe the changes occurring. These changes have implications for the structure, processes and focus of HEIs, and as such have implications for Information Technology (IS/ICT) support for HEIs. IS/ICT support for organisations is predicated on several factors, such as effective informational and technical support at all levels of the organisation, but especially support for the strategic goals of the organisation (alignment). For organisations in a state of rapid change other issues need to be considered, such as flexibility, and new and diverse information and communication needs. This paper investigates the use of Information Technology to support HEIs in transformation. The research examines factors that make HEIs less amenable to rationalist techniques such as mixed management styles and a “different” value chain. The difficulties for IS/ICT support of HEIs at all managerial levels is discussed, especially the issue of alignment with institutional goals. Thereafter, transformation of HEIs and the possibility of IS/ICT support in achieving the ill-defined goal of transformation is examined. The research uses management and IS/ICT theories such as the widely used and reported Porter’s value chain, Anthony’s information model, and Minzberg’s organisational model to suggest an analysis model for HEIs (Applegate, McFarlan and McKenney, 1996; Minzberg, 1979; Ward and Peppard, 2002). Furthermore, from the analysis of the literature, a model of antecedent factors for successful HEI transformation supported by IS/ICT is proposed. The research makes use of a comparative case study approach in which 3 (three) South African HEIs are investigated through the “lens” of the developed model. The major finding of the research is that the potential use of IS/ICT support for HEIs is not optimal in the three cases examined. Results of the analysis suggest that: • IS/ICT alignment with organisational goals at HEIs is low and holistic IS/ICT strategic management is lacking. The areas of Knowledge Management and Communication Management are conducted informally and Knowledge Management, especially, is not fully exploited. • The greatest area of concern is the lack of IS/ICT support for academic management, where academics are increasingly required to perform administrative and managerial tasks. • The merger/incorporation information needs have not caused major system problems, but other intangible aspects of the mergers/incorporations could be better supported by IS/ICT. The research concludes with a set of actions that should ensure a higher level of support, amongst which are the more holistic management of IS/ICT especially for Academic management needs, and particularly the use of IS/ICT in innovative ways to overcome the challenges of the “transformed” Universities: There are areas of excellence but the full possibilities afforded by technology are not exploited maximally in support of transformation. Research suggests that the reasons for this are mainly the lack of holistic strategic management of IS/ICT.
- Full Text:
Information technology support for transformation in higher educational institutions in South Africa
- Authors: Roets, Rina Annette
- Date: 2008
- Subjects: Education, Higher -- South Africa , Educational change -- South Africa , Universities and colleges -- South Africa , Universities and colleges -- South Africa -- Administration , Information technology -- South Africa , Educational technology -- South Africa , Education, Higher -- Technological innovations -- South Africa , Knowledge management
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:1145 , http://hdl.handle.net/10962/d1002775
- Description: Higher Education Institutions (HEIs) have been in a state of change, and in South Africa, the term “transformation” is used to describe the changes occurring. These changes have implications for the structure, processes and focus of HEIs, and as such have implications for Information Technology (IS/ICT) support for HEIs. IS/ICT support for organisations is predicated on several factors, such as effective informational and technical support at all levels of the organisation, but especially support for the strategic goals of the organisation (alignment). For organisations in a state of rapid change other issues need to be considered, such as flexibility, and new and diverse information and communication needs. This paper investigates the use of Information Technology to support HEIs in transformation. The research examines factors that make HEIs less amenable to rationalist techniques such as mixed management styles and a “different” value chain. The difficulties for IS/ICT support of HEIs at all managerial levels is discussed, especially the issue of alignment with institutional goals. Thereafter, transformation of HEIs and the possibility of IS/ICT support in achieving the ill-defined goal of transformation is examined. The research uses management and IS/ICT theories such as the widely used and reported Porter’s value chain, Anthony’s information model, and Minzberg’s organisational model to suggest an analysis model for HEIs (Applegate, McFarlan and McKenney, 1996; Minzberg, 1979; Ward and Peppard, 2002). Furthermore, from the analysis of the literature, a model of antecedent factors for successful HEI transformation supported by IS/ICT is proposed. The research makes use of a comparative case study approach in which 3 (three) South African HEIs are investigated through the “lens” of the developed model. The major finding of the research is that the potential use of IS/ICT support for HEIs is not optimal in the three cases examined. Results of the analysis suggest that: • IS/ICT alignment with organisational goals at HEIs is low and holistic IS/ICT strategic management is lacking. The areas of Knowledge Management and Communication Management are conducted informally and Knowledge Management, especially, is not fully exploited. • The greatest area of concern is the lack of IS/ICT support for academic management, where academics are increasingly required to perform administrative and managerial tasks. • The merger/incorporation information needs have not caused major system problems, but other intangible aspects of the mergers/incorporations could be better supported by IS/ICT. The research concludes with a set of actions that should ensure a higher level of support, amongst which are the more holistic management of IS/ICT especially for Academic management needs, and particularly the use of IS/ICT in innovative ways to overcome the challenges of the “transformed” Universities: There are areas of excellence but the full possibilities afforded by technology are not exploited maximally in support of transformation. Research suggests that the reasons for this are mainly the lack of holistic strategic management of IS/ICT.
- Full Text:
Language policy, symbolic power and the democratic responsibility of the post-apartheid university
- Authors: Alexander, Neville
- Date: 2001
- Subjects: Academic Freedom -- South Africa , Universities and colleges -- South Africa , Equality , Liberty , Education and state -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/696 , vital:19982
- Description: Recent articles by John Higgins (1999) and André du Toit (2000), both of the University of Cape Town and a forthcoming article by Roger Southall and Julian Cobbing have contextualised the discussion of this perennial question in both time and place. Du Toit, in particular, has put the cat among the pigeons by querying the relevance in the era of globalisation and the corporatisation of institutions of higher learning, of the classic liberal interpretation of the T.B. Davie formula deriving from the 1950s, i.e., the freedom of "the university" to decide whom to teach, what to teach, how to teach and who should teach. The gist of his argument is that the danger no longer comes from outside the walls of the university, in the guise of the racist apartheid state, for instance. Instead, the threat comes from inside the institutions themselves as the result of the so-called managerial revolution, which is a manifestation of the shift of power from the collegium academicum to the administrative officials, since the curricular and pedagogical, i.e., academic, freedom of the lecturing and research staff is thereby put at risk. He maintains that the manner in which Higgins and others have addressed the question is anachronistic in that the political terrain and the institutional dynamics in which universities operate in post-apartheid South Africa are light years removed from the apartheid university. At the very least, one-quarter of the composite formula, that which refers to "whom to teach" has been rendered irrelevant, since there is no longer any barrier to access to tertiary education, besides those that operate in any "normal" capitalist democracy.
- Full Text:
- Authors: Alexander, Neville
- Date: 2001
- Subjects: Academic Freedom -- South Africa , Universities and colleges -- South Africa , Equality , Liberty , Education and state -- South Africa , Education, Higher -- South Africa
- Language: English
- Type: text
- Identifier: http://hdl.handle.net/10962/696 , vital:19982
- Description: Recent articles by John Higgins (1999) and André du Toit (2000), both of the University of Cape Town and a forthcoming article by Roger Southall and Julian Cobbing have contextualised the discussion of this perennial question in both time and place. Du Toit, in particular, has put the cat among the pigeons by querying the relevance in the era of globalisation and the corporatisation of institutions of higher learning, of the classic liberal interpretation of the T.B. Davie formula deriving from the 1950s, i.e., the freedom of "the university" to decide whom to teach, what to teach, how to teach and who should teach. The gist of his argument is that the danger no longer comes from outside the walls of the university, in the guise of the racist apartheid state, for instance. Instead, the threat comes from inside the institutions themselves as the result of the so-called managerial revolution, which is a manifestation of the shift of power from the collegium academicum to the administrative officials, since the curricular and pedagogical, i.e., academic, freedom of the lecturing and research staff is thereby put at risk. He maintains that the manner in which Higgins and others have addressed the question is anachronistic in that the political terrain and the institutional dynamics in which universities operate in post-apartheid South Africa are light years removed from the apartheid university. At the very least, one-quarter of the composite formula, that which refers to "whom to teach" has been rendered irrelevant, since there is no longer any barrier to access to tertiary education, besides those that operate in any "normal" capitalist democracy.
- Full Text: