A profile for a successful MBA candidate at the NMMU Business School
- Authors: Mafani, Mzilindile Claudius
- Date: 2012
- Subjects: Business schools -- Admission , Universities and colleges
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8702 , http://hdl.handle.net/10948/d1009509 , Business schools -- Admission , Universities and colleges
- Description: The objective of the study is to investigate and compare the 2010 first year intake students’ profile, for the NMMU Business School MBA programme with their module success rate against success indicators derived from previous literature and the SHL tests results in order to compile a conceptual framework as a guide to analyse the database used. The MBA success indicators, as provided in previous literature, were analysed by addressing the following: The psychometric tests as predictors of success; Age as a predictor of success; Cultural background as a predictor of success; Work experience as a predictor of success; and, Educational background as a predictor of success. The NMMU Business School MBA students’ historical data were used as a database for this study. The module pass rates were collated as part of the database, which included the students’ biographical information. The results of the SHL test battery used as the entrance test for admission could not be obtained as the information is regarded as confidential given that the nature of the assessment data requires certain training qualifications from users; and SHL South Africa was approached to collaborate on this study. SHL South Africa performed the statistical analysis and provided these for interpretation and use in the study. The study revealed that more than half of the NMMU MBA candidates did not complete the programme in the minimum prescribed period, as only 40.5 percent of the candidates completed successfully all modules in this period, and 52 percent of them were in the 30 -39 years-age category. It also revealed that 78.1 percent of those that had successfully completed the programme were males compared with the 21.9 percent of females that completed the course. The study showed that in the 59.5 percent of those that were not successful, 40.4 percent were females compared to 59.6 percent of unsuccessful males in the same sample. Although the pass rates ranged above 75 percent, only one module had the full sample writing the examination, and the lowest core module had 67percent candidates writing the examination. The current entrance process is recommended with improvements to increase the pass rates, throughputs, and to allow for a stricter analysis of the entrance test results.
- Full Text:
- Date Issued: 2012
- Authors: Mafani, Mzilindile Claudius
- Date: 2012
- Subjects: Business schools -- Admission , Universities and colleges
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8702 , http://hdl.handle.net/10948/d1009509 , Business schools -- Admission , Universities and colleges
- Description: The objective of the study is to investigate and compare the 2010 first year intake students’ profile, for the NMMU Business School MBA programme with their module success rate against success indicators derived from previous literature and the SHL tests results in order to compile a conceptual framework as a guide to analyse the database used. The MBA success indicators, as provided in previous literature, were analysed by addressing the following: The psychometric tests as predictors of success; Age as a predictor of success; Cultural background as a predictor of success; Work experience as a predictor of success; and, Educational background as a predictor of success. The NMMU Business School MBA students’ historical data were used as a database for this study. The module pass rates were collated as part of the database, which included the students’ biographical information. The results of the SHL test battery used as the entrance test for admission could not be obtained as the information is regarded as confidential given that the nature of the assessment data requires certain training qualifications from users; and SHL South Africa was approached to collaborate on this study. SHL South Africa performed the statistical analysis and provided these for interpretation and use in the study. The study revealed that more than half of the NMMU MBA candidates did not complete the programme in the minimum prescribed period, as only 40.5 percent of the candidates completed successfully all modules in this period, and 52 percent of them were in the 30 -39 years-age category. It also revealed that 78.1 percent of those that had successfully completed the programme were males compared with the 21.9 percent of females that completed the course. The study showed that in the 59.5 percent of those that were not successful, 40.4 percent were females compared to 59.6 percent of unsuccessful males in the same sample. Although the pass rates ranged above 75 percent, only one module had the full sample writing the examination, and the lowest core module had 67percent candidates writing the examination. The current entrance process is recommended with improvements to increase the pass rates, throughputs, and to allow for a stricter analysis of the entrance test results.
- Full Text:
- Date Issued: 2012
A profile of selected enterprises and their adopted cost allocation systems in Nelson Mandela Bay
- Authors: Vellem, Masixole
- Date: 2017
- Subjects: Cost accounting , Budget Business enterprises
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/13568 , vital:27239
- Description: Activity-based costing is a cost allocation method which appears to have many benefits when compared to traditional costing systems. However, there is limited academic research demonstrating this superiority. There is thus a need to investigate and profile the characteristics of selected enterprises and their adopted cost allocation systems. The main objective of this study was to profile and compare the characteristics of companies in Nelson Mandela Bay that use the activity-based costing system, versus those using traditional costing methods. The research methodology used for this research study is descriptive and quantitative, using various techniques for data analysis. An electronic internet based questionnaire was distributed to companies and the response automatically recorded for analysis with the help of Nelson Mandela University statistics department. The findings of the empirical study revealed that most (38%) of the respondents use a combination of both activity-based costing and traditional costing methods, followed by traditional costing methods (35%), and purely activity-based costing (27%). Data analysis revealed that companies in construction and manufacturing seemed to prefer activity-based costing over traditional costing methods. The findings raise the question as to whether the preference in cost allocation methods is based solely on the benefits of cost allocation, lack of new knowledge, adaptability within companies, or cost of change versus the benefit.
- Full Text:
- Date Issued: 2017
- Authors: Vellem, Masixole
- Date: 2017
- Subjects: Cost accounting , Budget Business enterprises
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/13568 , vital:27239
- Description: Activity-based costing is a cost allocation method which appears to have many benefits when compared to traditional costing systems. However, there is limited academic research demonstrating this superiority. There is thus a need to investigate and profile the characteristics of selected enterprises and their adopted cost allocation systems. The main objective of this study was to profile and compare the characteristics of companies in Nelson Mandela Bay that use the activity-based costing system, versus those using traditional costing methods. The research methodology used for this research study is descriptive and quantitative, using various techniques for data analysis. An electronic internet based questionnaire was distributed to companies and the response automatically recorded for analysis with the help of Nelson Mandela University statistics department. The findings of the empirical study revealed that most (38%) of the respondents use a combination of both activity-based costing and traditional costing methods, followed by traditional costing methods (35%), and purely activity-based costing (27%). Data analysis revealed that companies in construction and manufacturing seemed to prefer activity-based costing over traditional costing methods. The findings raise the question as to whether the preference in cost allocation methods is based solely on the benefits of cost allocation, lack of new knowledge, adaptability within companies, or cost of change versus the benefit.
- Full Text:
- Date Issued: 2017
A proposed Christian-based governing model to increase the success of entrepreneurial ventures in South Africa
- Authors: Boshoff, Leslie Ian
- Date: 2016
- Subjects: Entrepreneurship -- South Africa , Success in business -- South Africa , Business -- Religious aspects , Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/4827 , vital:20712
- Description: The Republic of South Africa (RSA) became a democracy when the African National Congress (ANC) came to power in 1994. However, more than twenty years after the apartheid era, the people of the RSA are highly politicised and society still shows an extremely high level of inequality in income that is aggravated by the lack of formal job opportunities in the country. Disturbingly, early-stage entrepreneurial activity in the RSA declined from 7.8 percent in 2008 to 5 percent in 2009. As a result, the low levels of entrepreneurial activity are partly responsible for the stagnation in the structural transformation of the economy. The economy remains dependent on sectors such as agriculture and mining where looting, instability, violence and rent-seeking are endemic in spite of plentiful natural resources. As a consequence of these factors, manufacturing is becoming increasingly uncompetitive and the economy is becoming increasingly less innovative. The RSA‟s government leaders should have used the strengths of the country to minimise or rectify the weaknesses of the extremely high levels of inequality in income and the lack of formal job opportunities. Instead, these leaders identified their supporters, satisfied their short-term consumption demands, distributed jobs to the party faithful and provided social welfare to the poor. Additionally, the majority of school leavers are not pursuing tertiary studies but, with limited or little education, they still have to form part of the potential labour force of the future. The youth employment rate for 15 to 24 year-olds, in the RSA, is as low as 12.5 percent. Again, this highlights the importance of finding alternative ways to increase the population‟s participation in the economy, probably through some form of entrepreneurship. The purpose of this study was to develop a theoretical model with the main objective being to identify the factors (variables) that will promote growth, sustainability and good governance in Christian-owned Small, Micro and Medium Enterprises (SMME) within the RSA. Business is commonly viewed as a secular pursuit and religious people, particularly in Western societies, have a narrow view of the conceptual and practical application of their faith and spirituality in their businesses. As a result, the potential of businesses to influence communities, particularly with regard to issues such as social iniquities and cultural reform, good governance, responsible business behaviour, social capital, spiritual intelligence (SQ) and Christian entrepreneurship orientation appear to be, at worst, more or less irrelevant and, at best, greatly under-valued and under-utilised. The intersection of these constructs provides an understanding of how an entrepreneur‟s heightened consciousness in terms of his/her personal values and beliefs can affect his or her business activities and crucial characteristics of the entrepreneurial process, such as the recognition of opportunities, the creation of new ventures, as well as the operation and growth of these business ventures. This study uncovered a number of themes that shed light on how Christian SMME owner-managers rationalise the everyday dealings of their business lives as an expression of their faith. This study is an expression of a complex phenomenon that is extremely relevant in the present day and sharpens the focus on the important role that religious faith has to play in the field of business outcomes. Many Christian entrepreneurs express a motivational need to give back to their communities, customers and other stakeholders of the business venture. Christian entrepreneurs value intrinsic factors like purpose, passionate work and personal calling above wealth, fame, power, money, and recognition. A combination of Christian character traits forms the backbone of a Christian‟s internal power and purpose. God created people to glorify Him and this purpose is achieved through the fulfilling of a personal calling. A calling is often accompanied by a conviction of divine influence and the vocation in which one customarily engages. The call to the Christian entrepreneur is to be the salt and light in an environment (Mathew 5:13) like RSA, that is not conducive to entrepreneurial behaviour, where unemployment is very high, infrastructure is buckling under the pressures of bad management and corruption is rife.
- Full Text:
- Date Issued: 2016
- Authors: Boshoff, Leslie Ian
- Date: 2016
- Subjects: Entrepreneurship -- South Africa , Success in business -- South Africa , Business -- Religious aspects , Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/4827 , vital:20712
- Description: The Republic of South Africa (RSA) became a democracy when the African National Congress (ANC) came to power in 1994. However, more than twenty years after the apartheid era, the people of the RSA are highly politicised and society still shows an extremely high level of inequality in income that is aggravated by the lack of formal job opportunities in the country. Disturbingly, early-stage entrepreneurial activity in the RSA declined from 7.8 percent in 2008 to 5 percent in 2009. As a result, the low levels of entrepreneurial activity are partly responsible for the stagnation in the structural transformation of the economy. The economy remains dependent on sectors such as agriculture and mining where looting, instability, violence and rent-seeking are endemic in spite of plentiful natural resources. As a consequence of these factors, manufacturing is becoming increasingly uncompetitive and the economy is becoming increasingly less innovative. The RSA‟s government leaders should have used the strengths of the country to minimise or rectify the weaknesses of the extremely high levels of inequality in income and the lack of formal job opportunities. Instead, these leaders identified their supporters, satisfied their short-term consumption demands, distributed jobs to the party faithful and provided social welfare to the poor. Additionally, the majority of school leavers are not pursuing tertiary studies but, with limited or little education, they still have to form part of the potential labour force of the future. The youth employment rate for 15 to 24 year-olds, in the RSA, is as low as 12.5 percent. Again, this highlights the importance of finding alternative ways to increase the population‟s participation in the economy, probably through some form of entrepreneurship. The purpose of this study was to develop a theoretical model with the main objective being to identify the factors (variables) that will promote growth, sustainability and good governance in Christian-owned Small, Micro and Medium Enterprises (SMME) within the RSA. Business is commonly viewed as a secular pursuit and religious people, particularly in Western societies, have a narrow view of the conceptual and practical application of their faith and spirituality in their businesses. As a result, the potential of businesses to influence communities, particularly with regard to issues such as social iniquities and cultural reform, good governance, responsible business behaviour, social capital, spiritual intelligence (SQ) and Christian entrepreneurship orientation appear to be, at worst, more or less irrelevant and, at best, greatly under-valued and under-utilised. The intersection of these constructs provides an understanding of how an entrepreneur‟s heightened consciousness in terms of his/her personal values and beliefs can affect his or her business activities and crucial characteristics of the entrepreneurial process, such as the recognition of opportunities, the creation of new ventures, as well as the operation and growth of these business ventures. This study uncovered a number of themes that shed light on how Christian SMME owner-managers rationalise the everyday dealings of their business lives as an expression of their faith. This study is an expression of a complex phenomenon that is extremely relevant in the present day and sharpens the focus on the important role that religious faith has to play in the field of business outcomes. Many Christian entrepreneurs express a motivational need to give back to their communities, customers and other stakeholders of the business venture. Christian entrepreneurs value intrinsic factors like purpose, passionate work and personal calling above wealth, fame, power, money, and recognition. A combination of Christian character traits forms the backbone of a Christian‟s internal power and purpose. God created people to glorify Him and this purpose is achieved through the fulfilling of a personal calling. A calling is often accompanied by a conviction of divine influence and the vocation in which one customarily engages. The call to the Christian entrepreneur is to be the salt and light in an environment (Mathew 5:13) like RSA, that is not conducive to entrepreneurial behaviour, where unemployment is very high, infrastructure is buckling under the pressures of bad management and corruption is rife.
- Full Text:
- Date Issued: 2016
A proposed framework for mentoring in black-owned small businesses in South Africa
- Authors: Matabooe, Makatleho Julia
- Date: 2015
- Subjects: Mentoring in business -- South Africa , Small business -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/6520 , vital:21101
- Description: In view of the important role that small businesses play in the economic development of most economies in the world, including South Africa (Adeniran & Johnston, 2012:4088; Kongolo, 2010:2290), as well as the survival challenges that they face, the purpose of this study was to propose a framework for effective mentoring. This framework can be used to develop the business management skills of black small business owner–managers which will eventually increase the survival of small businesses in South Africa. As such, the primary objective of this study was to gain an understanding of the conditions required for effective mentoring of black-owned small businesses by empirically identifying the factors that influence effective mentoring of these businesses. If mentoring programmes for black-owned small businesses can be effective, the high failure rate of these businesses could be reduced, which may influence the South African economy positively. This study sought to review previous findings and theories on mentoring and small business development, and then contextualise these to black-owned small businesses. A comprehensive literature review revealed potential factors which could influence the effectiveness of mentoring of black-owned small businesses. Four categories of these factors were identified, namely relational-based, non-relational based, cultural and demographical factors. These factors guided the collection of primary data in this study.
- Full Text:
- Date Issued: 2015
- Authors: Matabooe, Makatleho Julia
- Date: 2015
- Subjects: Mentoring in business -- South Africa , Small business -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/6520 , vital:21101
- Description: In view of the important role that small businesses play in the economic development of most economies in the world, including South Africa (Adeniran & Johnston, 2012:4088; Kongolo, 2010:2290), as well as the survival challenges that they face, the purpose of this study was to propose a framework for effective mentoring. This framework can be used to develop the business management skills of black small business owner–managers which will eventually increase the survival of small businesses in South Africa. As such, the primary objective of this study was to gain an understanding of the conditions required for effective mentoring of black-owned small businesses by empirically identifying the factors that influence effective mentoring of these businesses. If mentoring programmes for black-owned small businesses can be effective, the high failure rate of these businesses could be reduced, which may influence the South African economy positively. This study sought to review previous findings and theories on mentoring and small business development, and then contextualise these to black-owned small businesses. A comprehensive literature review revealed potential factors which could influence the effectiveness of mentoring of black-owned small businesses. Four categories of these factors were identified, namely relational-based, non-relational based, cultural and demographical factors. These factors guided the collection of primary data in this study.
- Full Text:
- Date Issued: 2015
A proposed launch strategy of an aerosol spray automotive paint
- Authors: Msuthwana, Vusumzi Michael
- Date: 2009
- Subjects: New products -- South Africa -- Marketing , Marketing -- South Africa -- Technique , Aerosols
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8690 , http://hdl.handle.net/10948/1134 , New products -- South Africa -- Marketing , Marketing -- South Africa -- Technique , Aerosols
- Description: Launching a new product requires a creative and analytical approach that will embrace the needs of a variety of customers. Therefore the key to success, during the launch stage of a new product, lies in finding those customer segments which are most disposed to become early adopters. Once the new product has been launched and is widely accepted, the more conservative customers will be easier to sell to. This study proposes the launch strategy of an aerosol spray paint which is designed for the use in a DIY market of the automotive refinish segment. The study take a form of an assessment survey involving a literature review and a survey of managers and sales representatives of selected automotive dealerships and body repair shops. The literature review identified best practices that should be followed to launch a new product: starting with assessing the market potential of the new product, followed by a series of activities including pre-launch and then a full launch. The strategic marketing approach required to launch a new product is also described throughout the process. The empirical survey and research methodology employed in the study is described. This is followed by the survey questionnaire used for gathering the data needed for analysis. The research findings of the empirical survey are then analyzed and reported on. Various recommendations flowing from the results of the empirical study are presented in the final chapter.
- Full Text:
- Date Issued: 2009
- Authors: Msuthwana, Vusumzi Michael
- Date: 2009
- Subjects: New products -- South Africa -- Marketing , Marketing -- South Africa -- Technique , Aerosols
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8690 , http://hdl.handle.net/10948/1134 , New products -- South Africa -- Marketing , Marketing -- South Africa -- Technique , Aerosols
- Description: Launching a new product requires a creative and analytical approach that will embrace the needs of a variety of customers. Therefore the key to success, during the launch stage of a new product, lies in finding those customer segments which are most disposed to become early adopters. Once the new product has been launched and is widely accepted, the more conservative customers will be easier to sell to. This study proposes the launch strategy of an aerosol spray paint which is designed for the use in a DIY market of the automotive refinish segment. The study take a form of an assessment survey involving a literature review and a survey of managers and sales representatives of selected automotive dealerships and body repair shops. The literature review identified best practices that should be followed to launch a new product: starting with assessing the market potential of the new product, followed by a series of activities including pre-launch and then a full launch. The strategic marketing approach required to launch a new product is also described throughout the process. The empirical survey and research methodology employed in the study is described. This is followed by the survey questionnaire used for gathering the data needed for analysis. The research findings of the empirical survey are then analyzed and reported on. Various recommendations flowing from the results of the empirical study are presented in the final chapter.
- Full Text:
- Date Issued: 2009
A proposed model for enterprise resource planning benefits for SMEs
- Authors: De Matos, Paulo
- Date: 2017
- Subjects: Small business -- South Africa Enterprise resource planning -- South Africa , Economic development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/14971 , vital:28107
- Description: Small to medium sized enterprises (SMEs) play a significant role in global and national economies, both in developed and developing countries, contributing significantly to economic growth and job creation. Yet, SMEs face ongoing survival issues as their limited access to resources often constrains their ability to compete and realise their potential. Enterprise Resource Planning (ERP) systems are known to be a crucial component in realising benefits for any organisation and are seen as significant contributors to an organisation’s performance. However, only a portion of SMEs report that their value expectations have been met in adopting an ERP system. SMEs require a better understanding of how to extract value from ERP adoption in order to remain competitive. An on-going SME problem is a lack of low-level awareness of the benefits that an ERP system is capable of providing them. The problem is stated as “SMEs do not understand the benefits derived from the adoption of an ERP system”. The purpose of this treatise was to determine a clearer understanding of how ERP systems can be considered a technological innovation that may be exploited by an SME to deliver business value by increasing the performance of the SME and thereby increasing the SME’s competitive advantage. A literature review was conducted on ERP and SMEs which identified benefit models grounded in the theories of Diffusion of Innovation (DOI) and Resource Based View (RBV). DOI explains the benefits derived from ERP use as the technology diffuses throughout the social organisation and RBV measures the business value extracted from ERP adoption and use. A model for ERP benefits for SMEs was proposed based on the extant literature and empirical evaluation on a sample of 107 SYSPRO ERP users in South Africa. The model was statistically assessed as to the relationships between the independent variables of ease of use, collaboration, capabilities, efficiencies, analytics, industry sector and maturity against the dependent variable of ERP business value. The variables of analytics, capabilities and ease of use together explain 68.9% of the variance of ERP business value, while analytics and capabilities explain 53.8%. No significant relationship was found for efficiencies, collaboration, industry or maturity, being a measure of length of years’ experience in ERP use. The results indicate that SMEs perceive analytics to be a valuable determinant of ERP value contributing to the competitiveness of SMEs. The higher the SME focuses on analytics, the greater the organisation’s performance increases due to the enhancement of analytical-based decisions aiding in a better decision-making process. Capabilities are the degree to which an ERP system caters for the functional needs of the SME. This treatise argues that SMEs should pay particular focus on their operational requirements and whether the ERP system is capable of providing them as customisation of the ERP is costly. Organisational personnel utilising ERP must be comfortable utilising it. Perceptions as to an ERP’s complexity and usefulness define the ease-of-use. SMEs should consider the inherent aspects of a given ERP system that support the adoption rate of their personnel of an ERP system. Practically, SMEs should assess the degree of system intuitiveness both during ERP selection and during the adoption lifecycle phases. ERP providers should focus on the provisioning of aspects both in the software and during the implementation of an ERP system at an SME in ensuring the system is intuitive, useful, easy to use, functionally addresses the SME requirements simply and surfaces meaningful analytics in support of decision-making process.
- Full Text:
- Date Issued: 2017
- Authors: De Matos, Paulo
- Date: 2017
- Subjects: Small business -- South Africa Enterprise resource planning -- South Africa , Economic development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/14971 , vital:28107
- Description: Small to medium sized enterprises (SMEs) play a significant role in global and national economies, both in developed and developing countries, contributing significantly to economic growth and job creation. Yet, SMEs face ongoing survival issues as their limited access to resources often constrains their ability to compete and realise their potential. Enterprise Resource Planning (ERP) systems are known to be a crucial component in realising benefits for any organisation and are seen as significant contributors to an organisation’s performance. However, only a portion of SMEs report that their value expectations have been met in adopting an ERP system. SMEs require a better understanding of how to extract value from ERP adoption in order to remain competitive. An on-going SME problem is a lack of low-level awareness of the benefits that an ERP system is capable of providing them. The problem is stated as “SMEs do not understand the benefits derived from the adoption of an ERP system”. The purpose of this treatise was to determine a clearer understanding of how ERP systems can be considered a technological innovation that may be exploited by an SME to deliver business value by increasing the performance of the SME and thereby increasing the SME’s competitive advantage. A literature review was conducted on ERP and SMEs which identified benefit models grounded in the theories of Diffusion of Innovation (DOI) and Resource Based View (RBV). DOI explains the benefits derived from ERP use as the technology diffuses throughout the social organisation and RBV measures the business value extracted from ERP adoption and use. A model for ERP benefits for SMEs was proposed based on the extant literature and empirical evaluation on a sample of 107 SYSPRO ERP users in South Africa. The model was statistically assessed as to the relationships between the independent variables of ease of use, collaboration, capabilities, efficiencies, analytics, industry sector and maturity against the dependent variable of ERP business value. The variables of analytics, capabilities and ease of use together explain 68.9% of the variance of ERP business value, while analytics and capabilities explain 53.8%. No significant relationship was found for efficiencies, collaboration, industry or maturity, being a measure of length of years’ experience in ERP use. The results indicate that SMEs perceive analytics to be a valuable determinant of ERP value contributing to the competitiveness of SMEs. The higher the SME focuses on analytics, the greater the organisation’s performance increases due to the enhancement of analytical-based decisions aiding in a better decision-making process. Capabilities are the degree to which an ERP system caters for the functional needs of the SME. This treatise argues that SMEs should pay particular focus on their operational requirements and whether the ERP system is capable of providing them as customisation of the ERP is costly. Organisational personnel utilising ERP must be comfortable utilising it. Perceptions as to an ERP’s complexity and usefulness define the ease-of-use. SMEs should consider the inherent aspects of a given ERP system that support the adoption rate of their personnel of an ERP system. Practically, SMEs should assess the degree of system intuitiveness both during ERP selection and during the adoption lifecycle phases. ERP providers should focus on the provisioning of aspects both in the software and during the implementation of an ERP system at an SME in ensuring the system is intuitive, useful, easy to use, functionally addresses the SME requirements simply and surfaces meaningful analytics in support of decision-making process.
- Full Text:
- Date Issued: 2017
A proposed service quality framework for multi-national supply logistics providers in the South African automotive industry
- Authors: Van Aswegen, Dawid Titus
- Date: 2017
- Subjects: Business logistics -- South Africa -- Management , Purchasing -- South Africa -- Management , Automobile industry and trade -- South Africa , Industrial procurement -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21307 , vital:29476
- Description: Managing a sustainable service business rests on two critical customer perceptions: Firstly, the perceived sufficiency of the value of the service, and secondly the level of value differentiation between the current service provider other service providers in the market. (DeSarbo, Ebbs, Fong & Snow, 2010; Parasuraman & Grewal, 2000) The direction for this study was prompted by the limited research available around service quality for Supply Logistics within the global automotive industry. The study identified the key factors that logistics service providers need to focus on when aligning their perceptions of service quality to that of their customers. The service gaps between customer and service provider perceptions are uncovered. Particular focus was given to: The definition gaps in service quality, The perceived level of service quality, and The size of service quality differentiation between service providers. The key finding of the study is that service differentiation is influenced by the ability of the Logistics Service Provider (LSP) to deliver a quality of service in line with the level of importance the various elements hold to the customer. The causal relationships offered a step wise understanding of improving the perceptions of customers. This perception forming process is outlined as follows: Firstly, create a common understanding of the definition of service quality and establish the comparative importance of the various elements. Having an understanding of how customers’ value service quality is a critical first step in delivering superior service. A proposed Service Quality Framework for multi-national Supply Logistics providers in the South African automotive industry Secondly, align efforts to achieve in accordance to the level of importance of the service elements. If this is achieved, LSP’s will retain positive differentiation to its competitors irrespective of the actions of those competitors. Lastly, LSP’s need to regularly review if their own perception of the service level (per element) is in line with that of the customer. The study created a service quality framework of 22 different service elements grouped in four service factors. The relative importance of these elements were uncovered. This offered insight for organizing the business around key service elements. Within Supply Logistics the operational-management-tools, engineering-skills, processes-stability and management-structure are typical elements around which customers form their perceptions. The quality of the direct staff holds the key to sustained customer satisfaction, much more so than the commercial arrangements, industry innovations and the prestige of the brand behind the service. This study laid a foundation from which future research can deeper explore the unique slant that geographical, organisational designation or customer brand lines hold on the service quality perception.
- Full Text:
- Date Issued: 2017
- Authors: Van Aswegen, Dawid Titus
- Date: 2017
- Subjects: Business logistics -- South Africa -- Management , Purchasing -- South Africa -- Management , Automobile industry and trade -- South Africa , Industrial procurement -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21307 , vital:29476
- Description: Managing a sustainable service business rests on two critical customer perceptions: Firstly, the perceived sufficiency of the value of the service, and secondly the level of value differentiation between the current service provider other service providers in the market. (DeSarbo, Ebbs, Fong & Snow, 2010; Parasuraman & Grewal, 2000) The direction for this study was prompted by the limited research available around service quality for Supply Logistics within the global automotive industry. The study identified the key factors that logistics service providers need to focus on when aligning their perceptions of service quality to that of their customers. The service gaps between customer and service provider perceptions are uncovered. Particular focus was given to: The definition gaps in service quality, The perceived level of service quality, and The size of service quality differentiation between service providers. The key finding of the study is that service differentiation is influenced by the ability of the Logistics Service Provider (LSP) to deliver a quality of service in line with the level of importance the various elements hold to the customer. The causal relationships offered a step wise understanding of improving the perceptions of customers. This perception forming process is outlined as follows: Firstly, create a common understanding of the definition of service quality and establish the comparative importance of the various elements. Having an understanding of how customers’ value service quality is a critical first step in delivering superior service. A proposed Service Quality Framework for multi-national Supply Logistics providers in the South African automotive industry Secondly, align efforts to achieve in accordance to the level of importance of the service elements. If this is achieved, LSP’s will retain positive differentiation to its competitors irrespective of the actions of those competitors. Lastly, LSP’s need to regularly review if their own perception of the service level (per element) is in line with that of the customer. The study created a service quality framework of 22 different service elements grouped in four service factors. The relative importance of these elements were uncovered. This offered insight for organizing the business around key service elements. Within Supply Logistics the operational-management-tools, engineering-skills, processes-stability and management-structure are typical elements around which customers form their perceptions. The quality of the direct staff holds the key to sustained customer satisfaction, much more so than the commercial arrangements, industry innovations and the prestige of the brand behind the service. This study laid a foundation from which future research can deeper explore the unique slant that geographical, organisational designation or customer brand lines hold on the service quality perception.
- Full Text:
- Date Issued: 2017
A proposed strategy for the implementation of total productive maintenance at Continental Tyre South Africa
- Authors: Olivier, Christie
- Date: 2007
- Subjects: Continental Tyre South Africa (Firm) , Total productive maintenance , Manufacturing industries
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8576 , http://hdl.handle.net/10948/799 , Continental Tyre South Africa (Firm) , Total productive maintenance , Manufacturing industries
- Description: For a tyre manufacturing company to compete nationally and internationally, the maximum utilization of their equipment is extremely important. Thus, having a maintenance system in place that will ensure this will be essential. In today’s competitive environment, the need to go further than just scheduling maintenance in accordance with manufacturer’s recommendations as a method of improving productivity and product quality was quickly recognized by those companies who were committed to total quality management programmes. The objective of this study was to propose an appropriate strategy for the implementation of Total Productive Maintenance at Continental Tyre South Africa. To achieve this, the current Total Productive Maintenance (TPM) programme, in the steel stock preparation division in affiliated Continental plants in Otrokovice in the Czech Republic and Puchov in the Slovak Republic was evaluated. A comprehensive literature study was performed on Total Productive Maintenance programmes. A questionnaire was designed based on the guidelines in the literature study in order to establish the effectiveness of implemented TPM programmes. The researcher used the random sampling method of selection and distributed the questionnaire to 62 potential respondents via hand-outs from each plant’s respective heads of departments. 56 completed questionnaires were returned and these were processed and analyzed using Microsoft Office Excel 2003, running on the Windows XP suite of computer packages. The opinions of the various respondents were compared with the guidelines provided in the literature survey, in order to identify how to answer two main questions the author wanted to use as part of selecting an appropriate implementation approach for TPM at Continental Tyre South Africa. These were: • How much are the employees involved and empowered to perform their TPM tasks?; and • How effective is the implemented TPM programme? The following were the main recommendations and conclusions: • The experiences gained by plants like Otrokovice and Puchov must be used as a guideline for introduction and implementation; • The employees that will be required to perform the TPM tasks must be properly trained and they should receive the necessary tools to perform their tasks; • It is essential that everyone throughout the entire manufacturing organization is involved from the start in the development, improvement and maintenance of the TPM programme and that the driving force behind it should be a combination of maintenance, production and quality; and • TPM will achieve it’s objectives if: • The equipment effectiveness can be improved; • Autonomous maintenance is achieved; • Planned maintenance is in place; • Staff are trained in relevant maintenance skills; and • Early equipment management can be achieved.
- Full Text:
- Date Issued: 2007
- Authors: Olivier, Christie
- Date: 2007
- Subjects: Continental Tyre South Africa (Firm) , Total productive maintenance , Manufacturing industries
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8576 , http://hdl.handle.net/10948/799 , Continental Tyre South Africa (Firm) , Total productive maintenance , Manufacturing industries
- Description: For a tyre manufacturing company to compete nationally and internationally, the maximum utilization of their equipment is extremely important. Thus, having a maintenance system in place that will ensure this will be essential. In today’s competitive environment, the need to go further than just scheduling maintenance in accordance with manufacturer’s recommendations as a method of improving productivity and product quality was quickly recognized by those companies who were committed to total quality management programmes. The objective of this study was to propose an appropriate strategy for the implementation of Total Productive Maintenance at Continental Tyre South Africa. To achieve this, the current Total Productive Maintenance (TPM) programme, in the steel stock preparation division in affiliated Continental plants in Otrokovice in the Czech Republic and Puchov in the Slovak Republic was evaluated. A comprehensive literature study was performed on Total Productive Maintenance programmes. A questionnaire was designed based on the guidelines in the literature study in order to establish the effectiveness of implemented TPM programmes. The researcher used the random sampling method of selection and distributed the questionnaire to 62 potential respondents via hand-outs from each plant’s respective heads of departments. 56 completed questionnaires were returned and these were processed and analyzed using Microsoft Office Excel 2003, running on the Windows XP suite of computer packages. The opinions of the various respondents were compared with the guidelines provided in the literature survey, in order to identify how to answer two main questions the author wanted to use as part of selecting an appropriate implementation approach for TPM at Continental Tyre South Africa. These were: • How much are the employees involved and empowered to perform their TPM tasks?; and • How effective is the implemented TPM programme? The following were the main recommendations and conclusions: • The experiences gained by plants like Otrokovice and Puchov must be used as a guideline for introduction and implementation; • The employees that will be required to perform the TPM tasks must be properly trained and they should receive the necessary tools to perform their tasks; • It is essential that everyone throughout the entire manufacturing organization is involved from the start in the development, improvement and maintenance of the TPM programme and that the driving force behind it should be a combination of maintenance, production and quality; and • TPM will achieve it’s objectives if: • The equipment effectiveness can be improved; • Autonomous maintenance is achieved; • Planned maintenance is in place; • Staff are trained in relevant maintenance skills; and • Early equipment management can be achieved.
- Full Text:
- Date Issued: 2007
A proposed sustainable funding framework for the public broadcaster in South Africa
- Authors: Nyembezi, Cydric Luvuyo
- Date: 2018
- Subjects: South African Broadcasting Corporation -- Finance , Finance, Public -- South Africa Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/34443 , vital:33379
- Description: Public service broadcasting in South Africa is the responsibility of the South African Broadcasting Corporation (SABC), which is the only national public service broadcaster mandated through the South African Broadcasting Act. Consequently, the SABC is meant to be a tool for information, entertainment and education that is accessible by all citizens, regardless of their social and economic status in the community. However, like all enterprises, the SABC requires a sustainable source of revenue to function effectively. It is of the utmost importance that the SABC has the necessary resources and stable source of revenue to fulfil its public service responsibilities, as a lack of proper resources and insufficient funds can hinder the provision of these services. The global economic crisis has put all public and private sector companies under financial pressure. The effect of this financial pressure was felt by the SABC and led to financial loss, subsequently posing a serious threat to the financial sustainability of the SABC. Given this situation, this study sought to develop a sustainable funding framework by identifying factors that influence the financial sustainability of the public broadcaster in South Africa and to provide alternative strategies for improving the financial sustainability of the public broadcaster in South Africa, which has thus far proved unsustainable and insecure. Past research has focused mainly on defining a public service broadcaster or a public mandate, or considered the future of public service broadcasters. In these past studies, researchers mostly debated the SABC funding challenges without attempting to develop a funding framework for the SABC. To achieve the objectives of this study a quantitative approach using a web-based distribution survey method was adopted to test the hypotheses. The participants were randomly selected in each provincial SABC office from the database of managers, unionised and non-unionised employees, as well as the database list of freelancers. A total of 432 participants, selected through a stratification sampling technique, were considered and 175 respondents completed the survey. However, after data clean-up only 168 respondents’ data was usable. Based on the analysis of various secondary sources, a theoretical framework regarding sustainable funding of the public broadcaster in South Africa was constructed. The proposed theoretical framework indicated that the intervening variable, which is sustainable funding, is possibly influenced by three independent variables namely, internal stakeholders, a competitive environment and the management of resources. The perceived outcomes (dependent variables) of a sustainably funded public broadcaster were identified as customer benefits and organisational performance. The computer programme STATISTICA was used for data analysis. Descriptive statistics was used to summarise the data of the respondents and allow easy interpretation by the researcher. Inferential statistical analysis was used to test for relationships between identified variables using a validity test, reliability test and correlation and regression analysis. The empirical results revealed that sustainable funding formed two separate intervening variables. These variables were renamed sustainable funding enabler and sustainable funding as part of management control. The dependent variable customer benefits and organisational performance also loaded onto a single factor and was renamed organisational outcomes. Given the results, it was determined that internal stakeholders, competitive environment and management of resources have a significant positive influence on the sustainable funding enabler for the public broadcaster. In turn, sustainable funding enabler had a significant positive influence on the organisational outcomes (customer benefits and performance). On the other hand, only the management of resources had a positive influence on sustainable funding as part of management control of the public broadcaster. Furthermore, sustainable funding as part of management control still had a significant positive influence on the organisational outcomes. The majority of the respondents agreed in their responses in relation to the variable items measuring sustainable funding as a part of management control and its influence to the organisational outcomes of the public broadcaster. In conclusion, sustainable funding of the public broadcaster is influenced by the identified variables, namely internal stakeholders, competitive environment and management of resources. In turn, sustainable funding has a positive influence on the organisational outcomes (customer benefits and performance). It is envisaged that the empirical evidence provided in this study will assist the SABC in understanding the factors influencing financial sustainability and thereby assist the organisation during strategy development and decision making. This study provides relevant and practical recommendations that will make the SABC financially sustainable. Finally, the objectives of this study were achieved and the research questions were answered. This study can also act as a foundation for other studies, thereby contributing to the body of knowledge.
- Full Text:
- Date Issued: 2018
- Authors: Nyembezi, Cydric Luvuyo
- Date: 2018
- Subjects: South African Broadcasting Corporation -- Finance , Finance, Public -- South Africa Sustainable development -- South Africa
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/34443 , vital:33379
- Description: Public service broadcasting in South Africa is the responsibility of the South African Broadcasting Corporation (SABC), which is the only national public service broadcaster mandated through the South African Broadcasting Act. Consequently, the SABC is meant to be a tool for information, entertainment and education that is accessible by all citizens, regardless of their social and economic status in the community. However, like all enterprises, the SABC requires a sustainable source of revenue to function effectively. It is of the utmost importance that the SABC has the necessary resources and stable source of revenue to fulfil its public service responsibilities, as a lack of proper resources and insufficient funds can hinder the provision of these services. The global economic crisis has put all public and private sector companies under financial pressure. The effect of this financial pressure was felt by the SABC and led to financial loss, subsequently posing a serious threat to the financial sustainability of the SABC. Given this situation, this study sought to develop a sustainable funding framework by identifying factors that influence the financial sustainability of the public broadcaster in South Africa and to provide alternative strategies for improving the financial sustainability of the public broadcaster in South Africa, which has thus far proved unsustainable and insecure. Past research has focused mainly on defining a public service broadcaster or a public mandate, or considered the future of public service broadcasters. In these past studies, researchers mostly debated the SABC funding challenges without attempting to develop a funding framework for the SABC. To achieve the objectives of this study a quantitative approach using a web-based distribution survey method was adopted to test the hypotheses. The participants were randomly selected in each provincial SABC office from the database of managers, unionised and non-unionised employees, as well as the database list of freelancers. A total of 432 participants, selected through a stratification sampling technique, were considered and 175 respondents completed the survey. However, after data clean-up only 168 respondents’ data was usable. Based on the analysis of various secondary sources, a theoretical framework regarding sustainable funding of the public broadcaster in South Africa was constructed. The proposed theoretical framework indicated that the intervening variable, which is sustainable funding, is possibly influenced by three independent variables namely, internal stakeholders, a competitive environment and the management of resources. The perceived outcomes (dependent variables) of a sustainably funded public broadcaster were identified as customer benefits and organisational performance. The computer programme STATISTICA was used for data analysis. Descriptive statistics was used to summarise the data of the respondents and allow easy interpretation by the researcher. Inferential statistical analysis was used to test for relationships between identified variables using a validity test, reliability test and correlation and regression analysis. The empirical results revealed that sustainable funding formed two separate intervening variables. These variables were renamed sustainable funding enabler and sustainable funding as part of management control. The dependent variable customer benefits and organisational performance also loaded onto a single factor and was renamed organisational outcomes. Given the results, it was determined that internal stakeholders, competitive environment and management of resources have a significant positive influence on the sustainable funding enabler for the public broadcaster. In turn, sustainable funding enabler had a significant positive influence on the organisational outcomes (customer benefits and performance). On the other hand, only the management of resources had a positive influence on sustainable funding as part of management control of the public broadcaster. Furthermore, sustainable funding as part of management control still had a significant positive influence on the organisational outcomes. The majority of the respondents agreed in their responses in relation to the variable items measuring sustainable funding as a part of management control and its influence to the organisational outcomes of the public broadcaster. In conclusion, sustainable funding of the public broadcaster is influenced by the identified variables, namely internal stakeholders, competitive environment and management of resources. In turn, sustainable funding has a positive influence on the organisational outcomes (customer benefits and performance). It is envisaged that the empirical evidence provided in this study will assist the SABC in understanding the factors influencing financial sustainability and thereby assist the organisation during strategy development and decision making. This study provides relevant and practical recommendations that will make the SABC financially sustainable. Finally, the objectives of this study were achieved and the research questions were answered. This study can also act as a foundation for other studies, thereby contributing to the body of knowledge.
- Full Text:
- Date Issued: 2018
A proposed theoretical model for successful implementation of franchising in the South African chicken-based fast food industry
- Ekosse, Emmanuel Georges Ivo Ekosse
- Authors: Ekosse, Emmanuel Georges Ivo Ekosse
- Date: 2017
- Subjects: Franchises (Retail trade) -- South Africa , Fast food restaurants -- South Africa -- Management Chain restaurants -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/15567 , vital:28270
- Description: The purpose of this case study research effort was to develop and propose a theoretical model for the successful implementation of franchising in the South African chicken-based fast food industry. Design/Methodology/Approach - A single case with embedded units of a franchisor and a franchisee was initially adopted, but inaccessibility to respondents resulted in the adaptation of the study into a single holistic case. This is justified as the case serves a revelatory and explanatory purpose (Yin, 1994, p. 44). The case provided insight into the implementation processes of franchising in the South African chicken-based fast food industry; where franchised chicken-based concepts are leading the industry. The inaccessibility to original target respondents considered a limitation in the original research design. The limited contextual knowledge of the transcriber, and inexperience resulted in a sub-par transcript which slightly limited the interpretation of the data. Originality/Value – The case study examines the current implementation of franchising in the South African chicken-based fast food industry; with particular focus on the chicken-based fast food franchise systems which have consistently outperformed other types of fast food franchise systems. The proposed theoretical model can be applied in any industry or geographical location with an adjustment of the model‟s contextual considerations.
- Full Text:
- Date Issued: 2017
- Authors: Ekosse, Emmanuel Georges Ivo Ekosse
- Date: 2017
- Subjects: Franchises (Retail trade) -- South Africa , Fast food restaurants -- South Africa -- Management Chain restaurants -- South Africa -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/15567 , vital:28270
- Description: The purpose of this case study research effort was to develop and propose a theoretical model for the successful implementation of franchising in the South African chicken-based fast food industry. Design/Methodology/Approach - A single case with embedded units of a franchisor and a franchisee was initially adopted, but inaccessibility to respondents resulted in the adaptation of the study into a single holistic case. This is justified as the case serves a revelatory and explanatory purpose (Yin, 1994, p. 44). The case provided insight into the implementation processes of franchising in the South African chicken-based fast food industry; where franchised chicken-based concepts are leading the industry. The inaccessibility to original target respondents considered a limitation in the original research design. The limited contextual knowledge of the transcriber, and inexperience resulted in a sub-par transcript which slightly limited the interpretation of the data. Originality/Value – The case study examines the current implementation of franchising in the South African chicken-based fast food industry; with particular focus on the chicken-based fast food franchise systems which have consistently outperformed other types of fast food franchise systems. The proposed theoretical model can be applied in any industry or geographical location with an adjustment of the model‟s contextual considerations.
- Full Text:
- Date Issued: 2017
A proposed theory of war economies and supporting policy framework for dismantling war economies in Sub-Saharan Africa
- Liebenberg, Frederick Sybert
- Authors: Liebenberg, Frederick Sybert
- Date: 2015
- Subjects: Africa, Sub-Saharan -- Economic policy , Military occupation -- Economic aspects -- Africa, Sub-Saharan , War-time economies
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/3235 , vital:20414
- Description: Utilising the Grounded Theory Research Method, this study identified a range of open, axial and selective codes, through a literature review, which resulted in the formulation of a proposed theory of how war economies are formed and maintained. Based on the theoretical proposition of the proposed theory, a policy framework for dismantling such war economies was also developed and presented. The proposed theory of war economies essentially argues that war economies are formed in post-colonial sub-Saharan Africa because of the existence of an artificial state. The existence of an artificial state is ascribed to the emerging legacies of colonial state formation processes, which created failed state entities which are unable to produce public goods for all its citizens because of its inability to maintain a monopoly of violence whilst maintain full administrative control over its territory. This inability results in an increase in the vulnerability of state and non-state actors. In response to these vulnerabilities, both state and non-state actors established a range of parallel political, economic and military structures. These structures in turn made use of both network and resource capacities to create an environment where politics are economised and conflict is commercialised, in order to mitigate the impacts of state failure and the inability to produce public goods. The result of the creation of an environment where politics are economised and conflict is commercialised, is the creation of incentives, structures and processes to ensure that conflict and associated conditions of instability are sustained in order to ensure primitive accumulation of wealth and resources. Based on the core theoretical proposition of the proposed theory, the study also presents a broad policy framework for dismantling war economies. In broad terms the framework proposes an integrated state-building process, based on a range of policy mechanisms aimed at maintaining a monopoly over violence, increasing administrative control, dismantling conflict networks and ensuring effective and efficient resource management.
- Full Text:
- Date Issued: 2015
- Authors: Liebenberg, Frederick Sybert
- Date: 2015
- Subjects: Africa, Sub-Saharan -- Economic policy , Military occupation -- Economic aspects -- Africa, Sub-Saharan , War-time economies
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/3235 , vital:20414
- Description: Utilising the Grounded Theory Research Method, this study identified a range of open, axial and selective codes, through a literature review, which resulted in the formulation of a proposed theory of how war economies are formed and maintained. Based on the theoretical proposition of the proposed theory, a policy framework for dismantling such war economies was also developed and presented. The proposed theory of war economies essentially argues that war economies are formed in post-colonial sub-Saharan Africa because of the existence of an artificial state. The existence of an artificial state is ascribed to the emerging legacies of colonial state formation processes, which created failed state entities which are unable to produce public goods for all its citizens because of its inability to maintain a monopoly of violence whilst maintain full administrative control over its territory. This inability results in an increase in the vulnerability of state and non-state actors. In response to these vulnerabilities, both state and non-state actors established a range of parallel political, economic and military structures. These structures in turn made use of both network and resource capacities to create an environment where politics are economised and conflict is commercialised, in order to mitigate the impacts of state failure and the inability to produce public goods. The result of the creation of an environment where politics are economised and conflict is commercialised, is the creation of incentives, structures and processes to ensure that conflict and associated conditions of instability are sustained in order to ensure primitive accumulation of wealth and resources. Based on the core theoretical proposition of the proposed theory, the study also presents a broad policy framework for dismantling war economies. In broad terms the framework proposes an integrated state-building process, based on a range of policy mechanisms aimed at maintaining a monopoly over violence, increasing administrative control, dismantling conflict networks and ensuring effective and efficient resource management.
- Full Text:
- Date Issued: 2015
A psychobiographical study of Sybrand Gerhardus(Brand)Pretorius
- Authors: Harwood, Craig Sean
- Date: 2016
- Subjects: Pretorius, Brand, -- 1948 Psychology -- Biographical methods , Psychology -- Biographical methods Industrialists -- South Africa -- Biography Businessmen -- South Africa -- Biography
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/7567 , vital:21929
- Description: The South African businessman, Brand Pretorius, was born in the rural Orange Free State town of Steynsrus in 1953. Pretorius rose to prominence in the motor industry in South Africa and he retired in 2011 as Chairman of McCarthy Motor Holdings Limited the largest motor retailer in South Africa. Pretorius was selected for this psychobiographical study by means of purposive sampling, given his extraordinary business achievements. Pretorius is publicly recognised as one of South Africa’s most successful businessmen and leaders. Psychobiographical research typically takes into consideration the entire life of an individual with the aim of uncovering the story of an individual’s life through the lens of a particular theory. The aim of this study was to explore and describe the leadership development of Brand Pretorius juxtaposed against the model of authentic leadership proposed by Avolio and Luthans (2003). The life history of Brand Pretorius was studied using a qualitative single-case study design. The psychobiographical research method allowed the single-case to be studied spanning his entire career. Data was collected from both primary and secondary sources. Conceptual matrices were used to organise and integrate the findings against the model of authentic leadership. The use of multiple data sources increased the validity and reliability of the research process and findings. To ensure ethical integrity the researcher obtained informed consent from Pretorius. The findings of this research study indicate that Pretorius was able to successfully display the authentic leadership dimensions of self-awareness, internalised moral perspective, balanced processing, relational transparency and positive psychological capacities throughout the course of his career.
- Full Text:
- Date Issued: 2016
- Authors: Harwood, Craig Sean
- Date: 2016
- Subjects: Pretorius, Brand, -- 1948 Psychology -- Biographical methods , Psychology -- Biographical methods Industrialists -- South Africa -- Biography Businessmen -- South Africa -- Biography
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: http://hdl.handle.net/10948/7567 , vital:21929
- Description: The South African businessman, Brand Pretorius, was born in the rural Orange Free State town of Steynsrus in 1953. Pretorius rose to prominence in the motor industry in South Africa and he retired in 2011 as Chairman of McCarthy Motor Holdings Limited the largest motor retailer in South Africa. Pretorius was selected for this psychobiographical study by means of purposive sampling, given his extraordinary business achievements. Pretorius is publicly recognised as one of South Africa’s most successful businessmen and leaders. Psychobiographical research typically takes into consideration the entire life of an individual with the aim of uncovering the story of an individual’s life through the lens of a particular theory. The aim of this study was to explore and describe the leadership development of Brand Pretorius juxtaposed against the model of authentic leadership proposed by Avolio and Luthans (2003). The life history of Brand Pretorius was studied using a qualitative single-case study design. The psychobiographical research method allowed the single-case to be studied spanning his entire career. Data was collected from both primary and secondary sources. Conceptual matrices were used to organise and integrate the findings against the model of authentic leadership. The use of multiple data sources increased the validity and reliability of the research process and findings. To ensure ethical integrity the researcher obtained informed consent from Pretorius. The findings of this research study indicate that Pretorius was able to successfully display the authentic leadership dimensions of self-awareness, internalised moral perspective, balanced processing, relational transparency and positive psychological capacities throughout the course of his career.
- Full Text:
- Date Issued: 2016
A qualitative analysis of the cost and management accounting curricula at higher education institutions in South Africa
- Authors: Roodt, Luan
- Date: 2009
- Subjects: Cost accounting -- South Africa , Managerial accounting -- South Africa , Education, Higher -- Curricula -- South Africa , Curriculum planning -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8973 , http://hdl.handle.net/10948/1202 , Cost accounting -- South Africa , Managerial accounting -- South Africa , Education, Higher -- Curricula -- South Africa , Curriculum planning -- South Africa
- Description: The democracy in South Africa brought about many changes and new challenges. One such challenge was to transform the Higher Education institutes in South Africa. The National Commission on Higher Education (NCHE) resulted in the proposed National Plan for Higher Education in 2001. This referred to the restructuring of Higher Educational Institutes in South Africa. The National Plan for Higher Education listed priorities within section 6, which deals with the restructuring process. Some of these priorities referred to the reduction of duplications and overlaps in the programmes offered. Prior to 2005, Technikons offered the course National Diploma: Cost and Management Accounting over three years. Former Technikons developed their curricula for Cost and Management Accounting to utilise career orientated training in order to provide students with the necessary knowledge and skills for careers in financial and cost and management accounting as was applied in commerce and industry. Before the transformation and restructuring of the South African higher education institutions, Technikons in South Africa was part of a National system where a National curriculum was developed and implemented by all Technikons in South Africa. Curriculum development took place on a national level. Therefore, the programmes offered at these former Technikons were similar. Some of the former Technikons still offer the National Diploma in Cost and Management Accounting but in a different format. Students registering for this programme, register for a National Higher Certificate (NHC) in Accountancy. The duration of this NHC is two years where after students can complete a third year to graduate with a National Diploma in Cost and Management Accounting. The NHC in Accountancy was also developed on a national level and the curricula are similar at the higher education institutions offering it in South Africa. Since the merger of higher education institutions in South Africa, the responsibility to develop new programmes shifted from a national level to an institutional level. The newly merged institutions carry the responsibility to develop new programmes which suites the specific institution and serves the need of the specific communities. The iv primary objective of this study is to analyse the Cost and Management Accounting curricula in South Africa with the intention to propose a new curriculum for this diploma. To suggest a proposed curriculum, the old curricula of the various South African institutions were considered using qualitative research methods. The four South African institutions and the two Australian institutions were analysed and a balanced curriculum proposed out of this information. The proposed curriculum for the diploma in accounting, combined subjects that have been offered previously and subjects that could further expand graduate employability. Five companies were selected to evaluate the proposed curriculum. After considering the views of all the interviewed employers, a final curriculum was suggested for the Diploma in Accounting. As a result of this study it was clear that in-service training should be added to the Diploma in Accounting. Eighty percent of the interviewed potential employers suggested that practical experience in third year studies would significantly enhance student employability. Cost and Management Accounting has long been used by accountants to help managers understand the different costs of running a business. It is important for managers to identify certain areas of the business process where costs can be cut and the profitability increased. From this study it is clear that the proposed curriculum is acceptable to employers as they found that students will benefit from it.
- Full Text:
- Date Issued: 2009
- Authors: Roodt, Luan
- Date: 2009
- Subjects: Cost accounting -- South Africa , Managerial accounting -- South Africa , Education, Higher -- Curricula -- South Africa , Curriculum planning -- South Africa
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: vital:8973 , http://hdl.handle.net/10948/1202 , Cost accounting -- South Africa , Managerial accounting -- South Africa , Education, Higher -- Curricula -- South Africa , Curriculum planning -- South Africa
- Description: The democracy in South Africa brought about many changes and new challenges. One such challenge was to transform the Higher Education institutes in South Africa. The National Commission on Higher Education (NCHE) resulted in the proposed National Plan for Higher Education in 2001. This referred to the restructuring of Higher Educational Institutes in South Africa. The National Plan for Higher Education listed priorities within section 6, which deals with the restructuring process. Some of these priorities referred to the reduction of duplications and overlaps in the programmes offered. Prior to 2005, Technikons offered the course National Diploma: Cost and Management Accounting over three years. Former Technikons developed their curricula for Cost and Management Accounting to utilise career orientated training in order to provide students with the necessary knowledge and skills for careers in financial and cost and management accounting as was applied in commerce and industry. Before the transformation and restructuring of the South African higher education institutions, Technikons in South Africa was part of a National system where a National curriculum was developed and implemented by all Technikons in South Africa. Curriculum development took place on a national level. Therefore, the programmes offered at these former Technikons were similar. Some of the former Technikons still offer the National Diploma in Cost and Management Accounting but in a different format. Students registering for this programme, register for a National Higher Certificate (NHC) in Accountancy. The duration of this NHC is two years where after students can complete a third year to graduate with a National Diploma in Cost and Management Accounting. The NHC in Accountancy was also developed on a national level and the curricula are similar at the higher education institutions offering it in South Africa. Since the merger of higher education institutions in South Africa, the responsibility to develop new programmes shifted from a national level to an institutional level. The newly merged institutions carry the responsibility to develop new programmes which suites the specific institution and serves the need of the specific communities. The iv primary objective of this study is to analyse the Cost and Management Accounting curricula in South Africa with the intention to propose a new curriculum for this diploma. To suggest a proposed curriculum, the old curricula of the various South African institutions were considered using qualitative research methods. The four South African institutions and the two Australian institutions were analysed and a balanced curriculum proposed out of this information. The proposed curriculum for the diploma in accounting, combined subjects that have been offered previously and subjects that could further expand graduate employability. Five companies were selected to evaluate the proposed curriculum. After considering the views of all the interviewed employers, a final curriculum was suggested for the Diploma in Accounting. As a result of this study it was clear that in-service training should be added to the Diploma in Accounting. Eighty percent of the interviewed potential employers suggested that practical experience in third year studies would significantly enhance student employability. Cost and Management Accounting has long been used by accountants to help managers understand the different costs of running a business. It is important for managers to identify certain areas of the business process where costs can be cut and the profitability increased. From this study it is clear that the proposed curriculum is acceptable to employers as they found that students will benefit from it.
- Full Text:
- Date Issued: 2009
A qualitative investigation of gendered perspectives on, maternity leave/family responsibility duties/social roles and access to career development, in the Johannesburg branch of a Multination Corporation (MNC): the case of company A, S.A. Johannesburg branch
- Authors: Mbatha, Mbalenhle
- Date: 2012
- Subjects: Glass ceiling (Employment discrimination) -- South Africa -- Johannesburg , Sex role in the work environment -- South Africa -- Johannesburg
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/5657 , vital:20956
- Description: In recent years, there has been increasing concern that gender bias has prevented women from advancing as rapidly and as frequently as men into management positions. Although the number of women managers has increased, they may experience difficulty moving into upper management positions. The purpose of our research was to study employee gender perception of key variables of women and the positions held in high technology companies. In this research, phenomenological research method was chosen, because the aim of it is to determine what the experience means for the people who have experienced it. Based on the collected data, answers and experiences, structural analysis was done in order to find out the major phenomena of gender perceptions. A number of variables uncover the perception of aspects of policy and gender and barriers that may affect female employees' opportunities for advancement. Using a sample of 30 full-time employees from Company A, the results indicated that position held was significantly different for male and female employees. The results also indicated that neither male nor female employees appeared to notice the apparent perceptions apparently as a glass ceiling within their company and the Implications discussed and recommendations provided. With reference to the Empirical research, this paper increases the knowledge about women’s career development and provides recommendations how to deal with it. It is also expected that this thesis will be helpful to all women who are in the labour market for their career development and advancement.
- Full Text:
- Date Issued: 2012
- Authors: Mbatha, Mbalenhle
- Date: 2012
- Subjects: Glass ceiling (Employment discrimination) -- South Africa -- Johannesburg , Sex role in the work environment -- South Africa -- Johannesburg
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/5657 , vital:20956
- Description: In recent years, there has been increasing concern that gender bias has prevented women from advancing as rapidly and as frequently as men into management positions. Although the number of women managers has increased, they may experience difficulty moving into upper management positions. The purpose of our research was to study employee gender perception of key variables of women and the positions held in high technology companies. In this research, phenomenological research method was chosen, because the aim of it is to determine what the experience means for the people who have experienced it. Based on the collected data, answers and experiences, structural analysis was done in order to find out the major phenomena of gender perceptions. A number of variables uncover the perception of aspects of policy and gender and barriers that may affect female employees' opportunities for advancement. Using a sample of 30 full-time employees from Company A, the results indicated that position held was significantly different for male and female employees. The results also indicated that neither male nor female employees appeared to notice the apparent perceptions apparently as a glass ceiling within their company and the Implications discussed and recommendations provided. With reference to the Empirical research, this paper increases the knowledge about women’s career development and provides recommendations how to deal with it. It is also expected that this thesis will be helpful to all women who are in the labour market for their career development and advancement.
- Full Text:
- Date Issued: 2012
A Ranking Framework for Higher Education Institutions in South Africa
- Authors: Kanyutu, Teresia Watiri
- Date: 2020
- Subjects: Education, Higher -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/48246 , vital:40746
- Description: In the past 16 years, the use of League Tables and Rankings (LTRs) as a tool to rank or measure the performance of Higher Education Institutions (HEIs) has grown in popularity. As a global practice, LTR outcomes are influencing how policies are developed and implemented within the Higher Education (HE) sector. Studies indicate that based on individual information requirements, HE stakeholders are using LTRs to compare HEIs with each other and make informed comparisons and decisions. University directors use LTRs as a basis for institutional strategic planning, reputation building and policy making, while students use LTRs to compare HEIs and make university of choice decisions. Further studies confirm that governments use LTRs for national higher education policy making, university funding, foreign partnerships and resource allocation. Globally and at a national level, the higher education sector has witnessed policy and structural changes, many of which are due to the increase in the use of international rankings and league tables. Despite the opportunities presented by participating in the production of and using LTRs, the ranking practice is contentious. Amongst the issues disputed by the HE stakeholders are the methodologies and criteria used in the production and publication of LTRs. Higher education experts argue that LTRs tend to favour institutional research output and ignore the teaching and learning function of HEIs. As a result, the ranking criteria differ across the higher education ranking institutions and their publication outcomes, which causes skepticism across the HE sector. Research indicates that these ranking criteria are often discussed from the standpoint of governments, the higher education management and the ranking institutions producing these LTR publications. The opinions of the students on the suitable ranking criteria used by ranking institutions lack. This study aims to address that gap. This study investigates the applicable criteria for ranking HEIs in South Africa, from the perspective of students. Building on the existing ranking criteria for three global and popular ranking institutions namely, Academic Ranking of World Universities (ARWU), Times Higher Education World University Ranking (THEWUR) and Quacquarelli Symonds World University Ranking (QSWUR), the study poses the question; “What framework can be used to rank HEIs in South Africa, from a student’s perspective?” The study argues that although some HEIs in South Africa have in the past and most recently appeared in the global LTRs, the current choice of ranking criteria fails to consider the perspectives of the students, who are major consumers of LTRs and important stakeholders in the HE sector. A positivistic research method was used, based on a review of literature on the current ranking criteria for the selected global ranking institutions. An empirical study was conducted amongst students in a South African Comprehensive University. An online survey was distributed through convenient and snowball sampling, where the students were requested to participate in the survey and share the questionnaire link with others. Eight hundred and eighty six (886) responses were received and used for the data analyses of this study.
- Full Text:
- Date Issued: 2020
- Authors: Kanyutu, Teresia Watiri
- Date: 2020
- Subjects: Education, Higher -- South Africa
- Language: English
- Type: Thesis , Doctoral , DBA
- Identifier: http://hdl.handle.net/10948/48246 , vital:40746
- Description: In the past 16 years, the use of League Tables and Rankings (LTRs) as a tool to rank or measure the performance of Higher Education Institutions (HEIs) has grown in popularity. As a global practice, LTR outcomes are influencing how policies are developed and implemented within the Higher Education (HE) sector. Studies indicate that based on individual information requirements, HE stakeholders are using LTRs to compare HEIs with each other and make informed comparisons and decisions. University directors use LTRs as a basis for institutional strategic planning, reputation building and policy making, while students use LTRs to compare HEIs and make university of choice decisions. Further studies confirm that governments use LTRs for national higher education policy making, university funding, foreign partnerships and resource allocation. Globally and at a national level, the higher education sector has witnessed policy and structural changes, many of which are due to the increase in the use of international rankings and league tables. Despite the opportunities presented by participating in the production of and using LTRs, the ranking practice is contentious. Amongst the issues disputed by the HE stakeholders are the methodologies and criteria used in the production and publication of LTRs. Higher education experts argue that LTRs tend to favour institutional research output and ignore the teaching and learning function of HEIs. As a result, the ranking criteria differ across the higher education ranking institutions and their publication outcomes, which causes skepticism across the HE sector. Research indicates that these ranking criteria are often discussed from the standpoint of governments, the higher education management and the ranking institutions producing these LTR publications. The opinions of the students on the suitable ranking criteria used by ranking institutions lack. This study aims to address that gap. This study investigates the applicable criteria for ranking HEIs in South Africa, from the perspective of students. Building on the existing ranking criteria for three global and popular ranking institutions namely, Academic Ranking of World Universities (ARWU), Times Higher Education World University Ranking (THEWUR) and Quacquarelli Symonds World University Ranking (QSWUR), the study poses the question; “What framework can be used to rank HEIs in South Africa, from a student’s perspective?” The study argues that although some HEIs in South Africa have in the past and most recently appeared in the global LTRs, the current choice of ranking criteria fails to consider the perspectives of the students, who are major consumers of LTRs and important stakeholders in the HE sector. A positivistic research method was used, based on a review of literature on the current ranking criteria for the selected global ranking institutions. An empirical study was conducted amongst students in a South African Comprehensive University. An online survey was distributed through convenient and snowball sampling, where the students were requested to participate in the survey and share the questionnaire link with others. Eight hundred and eighty six (886) responses were received and used for the data analyses of this study.
- Full Text:
- Date Issued: 2020
A real estate management framework for the public sector in South Africa
- Moleko, Thabang Vuyani Qaqambile
- Authors: Moleko, Thabang Vuyani Qaqambile
- Date: 2017
- Subjects: Real estate management -- South Africa , Real property -- South Africa Real estate development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/19135 , vital:28776
- Description: Organisations have realised that fixed asset portfolio or real estate portfolio can be the second or third largest operating cost of an organisation. Management has not placed sufficient attention to how to treat real estate as a strategic asset that is part of corporate strategy. This is now called Corporate Real Estate Management (CREM) which is now embraced as a way of incorporating the strategy and management of real estate into the corporate strategy imperatives in the management of all successful organisations with a property portfolio. Property and land are part of the narrative of the painful legacy of apartheid and dispossession in South Africa. The South African government has a sizable property portfolio that should be supporting its strategic and necessary service delivery needs. The state property portfolio has an urgent maintenance backlog and concedes it has performed poor overall management of the portfolio. The rectification of the backlog and the new buildings are required at a significant cost to the taxpayer. The state has to start using CREM in the management of their public sector real estate assets(PSRE). The study seeks to see if public sector organisations have adopted the principles of CREM into their management of PSRE. The study has reviewed the variables of planning, processes, competencies, information, operations and structure around PSRE. These majority of these variables have been shown an influence on the wellbeing of the public-sector property portfolio and the functioning of public sector as a whole.
- Full Text:
- Date Issued: 2017
- Authors: Moleko, Thabang Vuyani Qaqambile
- Date: 2017
- Subjects: Real estate management -- South Africa , Real property -- South Africa Real estate development -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/19135 , vital:28776
- Description: Organisations have realised that fixed asset portfolio or real estate portfolio can be the second or third largest operating cost of an organisation. Management has not placed sufficient attention to how to treat real estate as a strategic asset that is part of corporate strategy. This is now called Corporate Real Estate Management (CREM) which is now embraced as a way of incorporating the strategy and management of real estate into the corporate strategy imperatives in the management of all successful organisations with a property portfolio. Property and land are part of the narrative of the painful legacy of apartheid and dispossession in South Africa. The South African government has a sizable property portfolio that should be supporting its strategic and necessary service delivery needs. The state property portfolio has an urgent maintenance backlog and concedes it has performed poor overall management of the portfolio. The rectification of the backlog and the new buildings are required at a significant cost to the taxpayer. The state has to start using CREM in the management of their public sector real estate assets(PSRE). The study seeks to see if public sector organisations have adopted the principles of CREM into their management of PSRE. The study has reviewed the variables of planning, processes, competencies, information, operations and structure around PSRE. These majority of these variables have been shown an influence on the wellbeing of the public-sector property portfolio and the functioning of public sector as a whole.
- Full Text:
- Date Issued: 2017
A regulatory framework for investment promotion by WESGRO in the Western Cape province, 2014 – 2017
- Authors: Nodada, Lubabalo Yandisa
- Date: 2019
- Subjects: Investments, Foreign -- South Africa -- Western Cape , Infrastructure (Economics)-- South Africa -- Western Cape Economic development -- South Africa -- Western Cape Finance, Public -- South Africa -- Western Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/42847 , vital:36699
- Description: The primary aim of this study was to investigate the extent to which the attraction of foreign direct investment (FDI) was impeded by an underperforming economy in the Western Cape Province between 2014 and 2017. In order to stimulate economic growth during the period under review, Wesgro, the organization invested with the mandate of attracting FDI to the Western Cape Province, was required to market and attract high volumes of FDI. As the Western Cape economy was not growing at the required rate, Wesgro set its FDI target ranges to within achievable levels. In order to create a foundation for understanding laws and economic policies relevant to marketing to attract FDI, this study reviewed regulatory frameworks for FDI in South Africa and the Western Cape Province. In addition, the National Development Plan (economic growth policy of South Africa) and the Western Cape Provincial Strategic Plan 2014-2019 (economic growth policy of the Province) were discussed. The research methodology of this study followed a descriptive research approach, analysing existing secondary data extracted from books, academic journals, research reports, Acts of Parliament, economic growth policies and annual reports from the 2013/14 to 2016/17 financial years. Relevant data emanating from reviewed regulatory frameworks, economic growth policies, official FDI and its various forms, academic debates on FDI and the strategic roles and approaches employed by IPAs when marketing to attract FDI to home destinations was withdrawn, analysed and the findings presented. The findings revealed that a weak growing Western Cape economy impeded the potential of Wesgro to attract FDI beyond its targeted ranges between 2014 and 2017. The findings also indicated that the Western Cape economy experienced lack of investment, low economic activity, low economic growth and high unemployment because Wesgro did not attract sufficient FDI to stimulate economic growth. High volumes of FDI are needed to stimulate the Western Cape Province’s economic growth. Based on the findings of this study, various recommendations were made on ways in which the Western Cape economy could grow.
- Full Text:
- Date Issued: 2019
- Authors: Nodada, Lubabalo Yandisa
- Date: 2019
- Subjects: Investments, Foreign -- South Africa -- Western Cape , Infrastructure (Economics)-- South Africa -- Western Cape Economic development -- South Africa -- Western Cape Finance, Public -- South Africa -- Western Cape
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: http://hdl.handle.net/10948/42847 , vital:36699
- Description: The primary aim of this study was to investigate the extent to which the attraction of foreign direct investment (FDI) was impeded by an underperforming economy in the Western Cape Province between 2014 and 2017. In order to stimulate economic growth during the period under review, Wesgro, the organization invested with the mandate of attracting FDI to the Western Cape Province, was required to market and attract high volumes of FDI. As the Western Cape economy was not growing at the required rate, Wesgro set its FDI target ranges to within achievable levels. In order to create a foundation for understanding laws and economic policies relevant to marketing to attract FDI, this study reviewed regulatory frameworks for FDI in South Africa and the Western Cape Province. In addition, the National Development Plan (economic growth policy of South Africa) and the Western Cape Provincial Strategic Plan 2014-2019 (economic growth policy of the Province) were discussed. The research methodology of this study followed a descriptive research approach, analysing existing secondary data extracted from books, academic journals, research reports, Acts of Parliament, economic growth policies and annual reports from the 2013/14 to 2016/17 financial years. Relevant data emanating from reviewed regulatory frameworks, economic growth policies, official FDI and its various forms, academic debates on FDI and the strategic roles and approaches employed by IPAs when marketing to attract FDI to home destinations was withdrawn, analysed and the findings presented. The findings revealed that a weak growing Western Cape economy impeded the potential of Wesgro to attract FDI beyond its targeted ranges between 2014 and 2017. The findings also indicated that the Western Cape economy experienced lack of investment, low economic activity, low economic growth and high unemployment because Wesgro did not attract sufficient FDI to stimulate economic growth. High volumes of FDI are needed to stimulate the Western Cape Province’s economic growth. Based on the findings of this study, various recommendations were made on ways in which the Western Cape economy could grow.
- Full Text:
- Date Issued: 2019
A review of local government performance from 2004 - 2008: Sakhisizwe Local Municipality
- Authors: Dyani, Christopher Sidima
- Date: 2016
- Subjects: Local government -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/6271 , vital:21064
- Description: Loosely defined as “political units or instruments constituted by law (the peculiar or unique characteristics of which is their subordinate status to the central government) which have substantial control over local affairs and likewise have the power to tax” (Nyalunga, 2006: 15), local governments, and municipalities in particular, have been in existence since the early history of Anglo-Saxon England (post 1870). As political units, local governments have defined areas, defined populations, organised administrative structures and the authority to undertake and the power to carry out public activities within such defined areas (Nyulunga, 2006: 15). In the three-tiered form of government that is dominant world-wide, local government is the lowest sphere of government and, as such, “is often the first point of contact between an individual and a government institution” (Thornhill, 2008: 492). Although a number of different forms and structures of local government exist in the world, as it evolved, three critical matters defined the nature of local government in any particular country. Firstly, local government is defined by the extent of local self-government. Secondly, it is the autonomy and discretionary powers of the municipality and, thirdly, it is the extent to which the municipality is a momentous force in the lives of the people within a given area (Nyulunga, 2006: 16). Therefore, a consideration if these three defining factors provide clarity in terms of the nature of local government in a particular country. Due to the form of the South African state, which is a unitary state, South Africa established a system of local government aimed at governing various areas throughout the country. For the greater part of the country‟s history prior the 1994 democratic elections, what distinguished the South African local government system from the rest of the world was its relationship with the people it sought to govern. While in the majority of cases around the world municipalities were concerned with the welfare of all their citizens, in South Africa, the successive apartheid regimes worked tirelessly at the adoption and systematic enforcement of draconian policies that effectively brought misery to the majority of the South African population. Pieces of legislation, such as the various Natives Acts, the Reservation of Separate Amenities Act, and the Group Areas Act, implemented through local government – the form of government closest to the people – ensured that South Africa experienced gross human rights violations, the economic exclusion of the majority of the populace, separate and unequal development and, in effect, an absolute monopoly of social, economic and political power by the white minority (Landsberg and Mackay, 2006: 1). Given the immediate impact municipal policies had on the people they sought to govern - this as a direct result of the proximity of this sphere of government to the people - it is not surprising that this level of government was the first casualty in the apartheid resistance campaign led by various liberation movements in the country. With systematic protests against various local government actions, coupled with boycotts of municipal rates and taxes, local government increasingly became detached from the population it served and consequently, was rendered dysfunctional. The election of F.W. De Klerk as the president of South Africa in 1989 proved to be a turning point in the historical trajectory of the country. Understanding the deleterious effects that the repressive policies had on the country‟s social structure, both economically and politically, De Klerk embarked on a road less travelled by opening channels for negotiation between government (and by extension the National Party) and the liberation movements in the country (particularly the African National Congress). As such, from 1990, various political organisations, such as the African National Congress (ANC), the Pan Africanist Congress (PAC), the South African Communist Party (SACP) and the Inkatha Freedom Party (IFP) among others, which had, for many years, been banned on the basis of them being seen as terrorist organisations, were unbanned. This was accompanied by the unconditional release of political prisoners, including South Africa‟s first democratically elected President, Nelson Rolihlahla Mandela. One of the key outcomes of the negotiations that took place in the early 1990s was the development of the Interim, or Transitional, Constitution, Act 200 of 1993. This was an important document in that it provided a „historic bridge‟ between the apartheid state and the democratic dispensation that millions of South Africans aspired to. Additionally, this document provided a framework for the continued governance of South Africa pending the country‟s first democratic elections. The continued governance that the Interim Constitution provided for meant balancing human rights and the continued existence of the state and/or government. This was an important matter, particularly for local government, in that “a fragmented and incoherent range of local authorities cannot be transformed in one process as the negotiators for a democratic system of government wanted to ensure continuity in service provision” (Thornhill, 2008: 494). The temporal reprieve provided by the Interim Constitution allowed the negotiators to deal with the details of what would be the post-apartheid local government system of South Africa. The democratic government that emerged after the watershed event of 1994, under the stewardship of Nelson Mandela, had the immediate task of dismantling the apartheid legacy that had defined the country for many years and moving the country closer to achieving the democratic promise of a better life for all citizens. Practically, and importantly for the transformation of local government, this meant instilling democratic values and principles that would ensure that local government was responsive to the needs of the people and that it remained accountable to the electorate (the Presidency, 2003: 11). The ideal of the incoming democratic government was to transform this sphere of government into one that would ensure inclusive growth and development and equitable redistribution of the wealth of the country such that all people would have equal opportunity for a better life. It is important to note that the elections that were held on 27 April 1994 were only national and provincial elections. Local government elections could not be held at this point, simply because the new constitutional dispensation had not been finalised (Thornhill, 2008: 495). All parties to the negotiations agreed that the process of finalising the Constitution would be done through a democratically elected Constitutional Assembly. It was only after the Constitution of the Republic of South Africa, Act 108 of 1996 (the Constitution), was finalised, that the first local government elections could be held.
- Full Text:
- Date Issued: 2016
- Authors: Dyani, Christopher Sidima
- Date: 2016
- Subjects: Local government -- South Africa -- Eastern Cape , Public administration -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/6271 , vital:21064
- Description: Loosely defined as “political units or instruments constituted by law (the peculiar or unique characteristics of which is their subordinate status to the central government) which have substantial control over local affairs and likewise have the power to tax” (Nyalunga, 2006: 15), local governments, and municipalities in particular, have been in existence since the early history of Anglo-Saxon England (post 1870). As political units, local governments have defined areas, defined populations, organised administrative structures and the authority to undertake and the power to carry out public activities within such defined areas (Nyulunga, 2006: 15). In the three-tiered form of government that is dominant world-wide, local government is the lowest sphere of government and, as such, “is often the first point of contact between an individual and a government institution” (Thornhill, 2008: 492). Although a number of different forms and structures of local government exist in the world, as it evolved, three critical matters defined the nature of local government in any particular country. Firstly, local government is defined by the extent of local self-government. Secondly, it is the autonomy and discretionary powers of the municipality and, thirdly, it is the extent to which the municipality is a momentous force in the lives of the people within a given area (Nyulunga, 2006: 16). Therefore, a consideration if these three defining factors provide clarity in terms of the nature of local government in a particular country. Due to the form of the South African state, which is a unitary state, South Africa established a system of local government aimed at governing various areas throughout the country. For the greater part of the country‟s history prior the 1994 democratic elections, what distinguished the South African local government system from the rest of the world was its relationship with the people it sought to govern. While in the majority of cases around the world municipalities were concerned with the welfare of all their citizens, in South Africa, the successive apartheid regimes worked tirelessly at the adoption and systematic enforcement of draconian policies that effectively brought misery to the majority of the South African population. Pieces of legislation, such as the various Natives Acts, the Reservation of Separate Amenities Act, and the Group Areas Act, implemented through local government – the form of government closest to the people – ensured that South Africa experienced gross human rights violations, the economic exclusion of the majority of the populace, separate and unequal development and, in effect, an absolute monopoly of social, economic and political power by the white minority (Landsberg and Mackay, 2006: 1). Given the immediate impact municipal policies had on the people they sought to govern - this as a direct result of the proximity of this sphere of government to the people - it is not surprising that this level of government was the first casualty in the apartheid resistance campaign led by various liberation movements in the country. With systematic protests against various local government actions, coupled with boycotts of municipal rates and taxes, local government increasingly became detached from the population it served and consequently, was rendered dysfunctional. The election of F.W. De Klerk as the president of South Africa in 1989 proved to be a turning point in the historical trajectory of the country. Understanding the deleterious effects that the repressive policies had on the country‟s social structure, both economically and politically, De Klerk embarked on a road less travelled by opening channels for negotiation between government (and by extension the National Party) and the liberation movements in the country (particularly the African National Congress). As such, from 1990, various political organisations, such as the African National Congress (ANC), the Pan Africanist Congress (PAC), the South African Communist Party (SACP) and the Inkatha Freedom Party (IFP) among others, which had, for many years, been banned on the basis of them being seen as terrorist organisations, were unbanned. This was accompanied by the unconditional release of political prisoners, including South Africa‟s first democratically elected President, Nelson Rolihlahla Mandela. One of the key outcomes of the negotiations that took place in the early 1990s was the development of the Interim, or Transitional, Constitution, Act 200 of 1993. This was an important document in that it provided a „historic bridge‟ between the apartheid state and the democratic dispensation that millions of South Africans aspired to. Additionally, this document provided a framework for the continued governance of South Africa pending the country‟s first democratic elections. The continued governance that the Interim Constitution provided for meant balancing human rights and the continued existence of the state and/or government. This was an important matter, particularly for local government, in that “a fragmented and incoherent range of local authorities cannot be transformed in one process as the negotiators for a democratic system of government wanted to ensure continuity in service provision” (Thornhill, 2008: 494). The temporal reprieve provided by the Interim Constitution allowed the negotiators to deal with the details of what would be the post-apartheid local government system of South Africa. The democratic government that emerged after the watershed event of 1994, under the stewardship of Nelson Mandela, had the immediate task of dismantling the apartheid legacy that had defined the country for many years and moving the country closer to achieving the democratic promise of a better life for all citizens. Practically, and importantly for the transformation of local government, this meant instilling democratic values and principles that would ensure that local government was responsive to the needs of the people and that it remained accountable to the electorate (the Presidency, 2003: 11). The ideal of the incoming democratic government was to transform this sphere of government into one that would ensure inclusive growth and development and equitable redistribution of the wealth of the country such that all people would have equal opportunity for a better life. It is important to note that the elections that were held on 27 April 1994 were only national and provincial elections. Local government elections could not be held at this point, simply because the new constitutional dispensation had not been finalised (Thornhill, 2008: 495). All parties to the negotiations agreed that the process of finalising the Constitution would be done through a democratically elected Constitutional Assembly. It was only after the Constitution of the Republic of South Africa, Act 108 of 1996 (the Constitution), was finalised, that the first local government elections could be held.
- Full Text:
- Date Issued: 2016
A risk mitigation tool for merchant selection
- Schutte, Philippus Jacobus Wilhelmus
- Authors: Schutte, Philippus Jacobus Wilhelmus
- Date: 2010
- Subjects: Financial rsik management -- South Africa , Credit -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8650 , http://hdl.handle.net/10948/1382 , Financial rsik management -- South Africa , Credit -- Management
- Description: Organisations or individuals that lend money (banks and micro lenders) or that sell goods on credit (retailers) are classified as credit providers. The debtor enters into a contractual agreement with a credit provider, or creditor, with the obligation to repay the loan amount, fees and interest according to a predetermined schedule. The contractual agreement, also known as a credit agreement, is as a general rule very complex. Legislation protecting debtors in various ways is an international phenomenon. In South Africa, the National Credit Act, Act 34 of 2005 (NCA) was enacted in 2005. The NCA changed the playing field for credit providers participating in the South African consumer credit market to a great extent. Consumer lending is the sleeping giant of the financial sector. The key to successfully unlock this enormous market is the credit provider's ability to accurately assess the creditworthiness of a potential customer during the customer acquisition phase. The creditworthiness of the customer is related to the risk of default, i.e. a debtor's non-payment of debt in terms of the credit agreement. The risk of default is also known as credit risk. Real People Investment Holdings (Pty) Ltd (RPIH) classifies credit risk as the single largest risk the Group is exposed to. They recognise that the intelligent and responsible management of credit risk makes it the Group's largest profit driver. Credit risk scorecards are excellent decision aids during the customer acquisition phase. The characteristics and behaviour of merchants submitting credit applications to RPIH for assessment have a definite impact on the credit risk of the Group. The merchant plays a pivotal role in the debtor-creditor-supplier business model. The merchant influences the customer's sales experience and subsequent level of satisfaction with the transaction. A satisfied customer constitutes a lower level of credit risk for the creditor, in this case RPIH. The research is conducted with a positivistic paradigm. The cross-sectional study approach is used. The merchant is the unit of analysis. A sample of 77 merchants is selected from the population of 244 merchants who submitted credit applications to RPIH during the observation period. Questionnaires are used as the data collection method in this research project. The predictive ability of fourteen merchant related characteristics are demonstrated through this empirical study.
- Full Text:
- Date Issued: 2010
- Authors: Schutte, Philippus Jacobus Wilhelmus
- Date: 2010
- Subjects: Financial rsik management -- South Africa , Credit -- Management
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8650 , http://hdl.handle.net/10948/1382 , Financial rsik management -- South Africa , Credit -- Management
- Description: Organisations or individuals that lend money (banks and micro lenders) or that sell goods on credit (retailers) are classified as credit providers. The debtor enters into a contractual agreement with a credit provider, or creditor, with the obligation to repay the loan amount, fees and interest according to a predetermined schedule. The contractual agreement, also known as a credit agreement, is as a general rule very complex. Legislation protecting debtors in various ways is an international phenomenon. In South Africa, the National Credit Act, Act 34 of 2005 (NCA) was enacted in 2005. The NCA changed the playing field for credit providers participating in the South African consumer credit market to a great extent. Consumer lending is the sleeping giant of the financial sector. The key to successfully unlock this enormous market is the credit provider's ability to accurately assess the creditworthiness of a potential customer during the customer acquisition phase. The creditworthiness of the customer is related to the risk of default, i.e. a debtor's non-payment of debt in terms of the credit agreement. The risk of default is also known as credit risk. Real People Investment Holdings (Pty) Ltd (RPIH) classifies credit risk as the single largest risk the Group is exposed to. They recognise that the intelligent and responsible management of credit risk makes it the Group's largest profit driver. Credit risk scorecards are excellent decision aids during the customer acquisition phase. The characteristics and behaviour of merchants submitting credit applications to RPIH for assessment have a definite impact on the credit risk of the Group. The merchant plays a pivotal role in the debtor-creditor-supplier business model. The merchant influences the customer's sales experience and subsequent level of satisfaction with the transaction. A satisfied customer constitutes a lower level of credit risk for the creditor, in this case RPIH. The research is conducted with a positivistic paradigm. The cross-sectional study approach is used. The merchant is the unit of analysis. A sample of 77 merchants is selected from the population of 244 merchants who submitted credit applications to RPIH during the observation period. Questionnaires are used as the data collection method in this research project. The predictive ability of fourteen merchant related characteristics are demonstrated through this empirical study.
- Full Text:
- Date Issued: 2010
A service-oriented approach to implementing an adaptive user interface
- Authors: Senga, Emile
- Date: 2010
- Subjects: User interfaces (Computer systems) , Service-oriented architecture (Computer science)
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9287 , http://hdl.handle.net/10948/1091 , User interfaces (Computer systems) , Service-oriented architecture (Computer science)
- Description: Service-oriented architectures (SOA) are being adopted by organisations in order to integrate disparate computational assets. A major hurdle they face is the decision on how to integrate the UI in an SOA. In addition, technological advances have allowed complex applications and complex user interfaces (UIs) to be realised and the increase in accessibility to computers enables a diverse population of users with different characteristics, preferences and needs to use these complex computer applications. Adaptive user interfaces (AUIs) have been proposed as a solution to cater for the differences in user traits by adapting the UI to meet the diverse needs of users. AUIs have, however, traditionally been developed using client/server architectures This research, therefore, set out to investigate how to develop an AUI using a service-oriented architecture (SOA). In order to successfully achieve the goal of this research, literature concerning SOAs was investigated to gain an understanding of SOAs. A literature review of AUIs was also undertaken to gain an understanding of AUIs. A model-based approach was used to develop a model for UI adaptation using knowledge gained in the literature reviews. The model generates different UIs depending on various users‘ inferred level of expertise. The model describes the interaction between AUI services that use design-time documents and run-time user-interaction to adapt the UI. A prototype of the model was implemented and evaluated using an evolution strategy devised to assess different aspects of the research. The evaluation strategy proved the following: The service components of the prototype adhere to SOA design principles; The implementation was effective based on software engineering metrics; and, The implementation was usable and did not negatively affect the performance of users. The successful implementation of the prototype provides evidence that the design of AUIs using SOA is feasible. This dissertation therefore makes a contribution to the development of AUIs using SOAs. The model could be used to provide UI adaptation for business software applications.
- Full Text:
- Date Issued: 2010
- Authors: Senga, Emile
- Date: 2010
- Subjects: User interfaces (Computer systems) , Service-oriented architecture (Computer science)
- Language: English
- Type: Thesis , Masters , MCom
- Identifier: vital:9287 , http://hdl.handle.net/10948/1091 , User interfaces (Computer systems) , Service-oriented architecture (Computer science)
- Description: Service-oriented architectures (SOA) are being adopted by organisations in order to integrate disparate computational assets. A major hurdle they face is the decision on how to integrate the UI in an SOA. In addition, technological advances have allowed complex applications and complex user interfaces (UIs) to be realised and the increase in accessibility to computers enables a diverse population of users with different characteristics, preferences and needs to use these complex computer applications. Adaptive user interfaces (AUIs) have been proposed as a solution to cater for the differences in user traits by adapting the UI to meet the diverse needs of users. AUIs have, however, traditionally been developed using client/server architectures This research, therefore, set out to investigate how to develop an AUI using a service-oriented architecture (SOA). In order to successfully achieve the goal of this research, literature concerning SOAs was investigated to gain an understanding of SOAs. A literature review of AUIs was also undertaken to gain an understanding of AUIs. A model-based approach was used to develop a model for UI adaptation using knowledge gained in the literature reviews. The model generates different UIs depending on various users‘ inferred level of expertise. The model describes the interaction between AUI services that use design-time documents and run-time user-interaction to adapt the UI. A prototype of the model was implemented and evaluated using an evolution strategy devised to assess different aspects of the research. The evaluation strategy proved the following: The service components of the prototype adhere to SOA design principles; The implementation was effective based on software engineering metrics; and, The implementation was usable and did not negatively affect the performance of users. The successful implementation of the prototype provides evidence that the design of AUIs using SOA is feasible. This dissertation therefore makes a contribution to the development of AUIs using SOAs. The model could be used to provide UI adaptation for business software applications.
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- Date Issued: 2010