The amaXhosa ukuthwala marriage custom in fact and fiction: a contemporary critique
- Kaschula, Russell H, Huisamen, Tim, Mostert, Andre, Nosilela, Bulelwa
- Authors: Kaschula, Russell H , Huisamen, Tim , Mostert, Andre , Nosilela, Bulelwa
- Date: 2013
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/68344 , vital:29241 , https://doi.org/10.1080/02572117.2013.871454
- Description: publisher version , Ukuthwala is traditionally a marriage custom within the amaXhosa culture in South Africa which permits a ‘legal abduction’ of a bride-to-be. Similar customs of ‘bridal abduction’ exist, most notably in Kyrgyzstan, where it is known as ala kachuu. Research into these customs necessitates a more innovative approach to explore the impact of this social phenomenon. In this article the authors mobilise a fictional narrative to offer a backdrop for a comparative assessment of the impact of bridal ‘legal abduction’ and assess its contemporary status and role within a multicultural society which celebrates the rights of the individual while recognising the value and importance of maintaining cultural identity and traditions. Cultural dissonance has always been characteristic of modern and post-modern societies as they strive for a workable shared ethos. However, when customs such as ‘legal abduction’ (Mtuze, 1993:50) continue under the veil of cultural rights, the wider social sensibilities and perspectives can be at odds with the maintenance of such activities where these activities contradict the rights of the individual as enshrined for example in what can be seen as a liberal South African Constitution.
- Full Text: false
- Date Issued: 2013
- Authors: Kaschula, Russell H , Huisamen, Tim , Mostert, Andre , Nosilela, Bulelwa
- Date: 2013
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/68344 , vital:29241 , https://doi.org/10.1080/02572117.2013.871454
- Description: publisher version , Ukuthwala is traditionally a marriage custom within the amaXhosa culture in South Africa which permits a ‘legal abduction’ of a bride-to-be. Similar customs of ‘bridal abduction’ exist, most notably in Kyrgyzstan, where it is known as ala kachuu. Research into these customs necessitates a more innovative approach to explore the impact of this social phenomenon. In this article the authors mobilise a fictional narrative to offer a backdrop for a comparative assessment of the impact of bridal ‘legal abduction’ and assess its contemporary status and role within a multicultural society which celebrates the rights of the individual while recognising the value and importance of maintaining cultural identity and traditions. Cultural dissonance has always been characteristic of modern and post-modern societies as they strive for a workable shared ethos. However, when customs such as ‘legal abduction’ (Mtuze, 1993:50) continue under the veil of cultural rights, the wider social sensibilities and perspectives can be at odds with the maintenance of such activities where these activities contradict the rights of the individual as enshrined for example in what can be seen as a liberal South African Constitution.
- Full Text: false
- Date Issued: 2013
Behavioural observations of the common octopus Octopus vulgaris in Baía dos Tigres, southern Angola
- de Beer, Chénelle L, Potts, Warren M
- Authors: de Beer, Chénelle L , Potts, Warren M
- Date: 2013
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/123233 , vital:35419 , https://doi.org/10.2989/1814232X.2013.847496
- Description: The common octopus Octopus vulgaris (Cuvier 1797) is a shallow-water cephalopod species that inhabits coastal rocky areas or reefs. It is the most studied and widely distributed species in its genus. This species has a short lifespan and a rapid growth rate of over 5% of body weight per day (García and Valverde 2006, Ibáñez and Keyl 2010). It is semelparous, with females laying large strings of eggs that they attach to the substrata in their dens (Hernández- García et al. 2002). There is a paucity of information on the preferred habitat and behaviour of O. vulgaris in its natural environment (Anderson 1997, Meisel et al. 2006). The species has been classified as highly mobile, yet resident individuals may exhibit high levels of territoriality. Its mobility allows it to move efficiently between a wide range of suitable habitats (Katsanevakis and Verriopoulos 2004). Octopus make use of both tactile and visual senses to forage, feed and seek suitable shelter (Forsythe and Hanlon 1997, Carvalho and Sousa Reis 2003, Rodríguez-Rúa et al. 2005). They are active feeders that seek out prey such as crustaceans, sessile molluscs and small fish (Forsythe and Hanlon 1997, Boyle and Rodhouse 2005), as well as their smaller conspecifics (Ibáñez and Keyl 2010). The majority of behavioural ecology studies on octopus have been on captive individuals. However, the activity patterns (Mather 1988), foraging strategies and aspects of the movement behaviour (Mather and O’Dor 1991) of juvenile O. vulgaris in the wild were described for an exploited population in Bermuda. Because intertidal octopus stocks are exploited by recreational, subsistence and artisanal fisheries (e.g. Oosthuizen and Smale 2003, Sauer et al. 2011), there are few opportunities to study the behavioural ecology of unexploited populations. An opportunity arose to study various behavioural patterns in an unexploited population in Baía dos Tigres, a large (~200 km2) coastal embayment situated on an isolated stretch of the southern Angolan coast (Figure 1). This study provides information on the population size structure, aspects of the movement behaviour, activity patterns and foraging strategies of O. vulgaris in this largely unstudied coastal embayment.
- Full Text:
- Date Issued: 2013
- Authors: de Beer, Chénelle L , Potts, Warren M
- Date: 2013
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/123233 , vital:35419 , https://doi.org/10.2989/1814232X.2013.847496
- Description: The common octopus Octopus vulgaris (Cuvier 1797) is a shallow-water cephalopod species that inhabits coastal rocky areas or reefs. It is the most studied and widely distributed species in its genus. This species has a short lifespan and a rapid growth rate of over 5% of body weight per day (García and Valverde 2006, Ibáñez and Keyl 2010). It is semelparous, with females laying large strings of eggs that they attach to the substrata in their dens (Hernández- García et al. 2002). There is a paucity of information on the preferred habitat and behaviour of O. vulgaris in its natural environment (Anderson 1997, Meisel et al. 2006). The species has been classified as highly mobile, yet resident individuals may exhibit high levels of territoriality. Its mobility allows it to move efficiently between a wide range of suitable habitats (Katsanevakis and Verriopoulos 2004). Octopus make use of both tactile and visual senses to forage, feed and seek suitable shelter (Forsythe and Hanlon 1997, Carvalho and Sousa Reis 2003, Rodríguez-Rúa et al. 2005). They are active feeders that seek out prey such as crustaceans, sessile molluscs and small fish (Forsythe and Hanlon 1997, Boyle and Rodhouse 2005), as well as their smaller conspecifics (Ibáñez and Keyl 2010). The majority of behavioural ecology studies on octopus have been on captive individuals. However, the activity patterns (Mather 1988), foraging strategies and aspects of the movement behaviour (Mather and O’Dor 1991) of juvenile O. vulgaris in the wild were described for an exploited population in Bermuda. Because intertidal octopus stocks are exploited by recreational, subsistence and artisanal fisheries (e.g. Oosthuizen and Smale 2003, Sauer et al. 2011), there are few opportunities to study the behavioural ecology of unexploited populations. An opportunity arose to study various behavioural patterns in an unexploited population in Baía dos Tigres, a large (~200 km2) coastal embayment situated on an isolated stretch of the southern Angolan coast (Figure 1). This study provides information on the population size structure, aspects of the movement behaviour, activity patterns and foraging strategies of O. vulgaris in this largely unstudied coastal embayment.
- Full Text:
- Date Issued: 2013
A critical analysis of the grammar of isiXhosa as used in the Revised Union version of the Bible
- Oosthuysen, Jacobus Christiaan
- Authors: Oosthuysen, Jacobus Christiaan
- Date: 2013
- Subjects: Bible -- Xhosa -- Revised Union -- 1942 Xhosa language -- Grammar -- Research Xhosa language -- Texts
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3555 , http://hdl.handle.net/10962/d1001625
- Description: This study provides a description and critical analysis of the grammatical structure of isiXhosa as used in the Revised Union Version of the Bible, published in 1942 and republished in 1975. This translation records what was regarded as proper isiXhosa at the beginning of the 20th century, reflecting the consensus inter alia of prominent isiXhosa writers, such as W.B. Rubusana, J.H. Soga, C. Koti, Y. Mbali and D. D. T. Jabavu, who served on the committee that produced the revision. In this study isiXhosa is described in its own right, without approaching it with preconceived ideas derived from other languages. That is to say this is a phenomenological analysis describing the grammatical structures of isiXhosa as they present themselves to the analyst. It is comprehensive, with no structure being overlooked or being described in such a manner that it complicates an understanding of other structures. In the first chapter the context of the research and a brief outline of the historical growth in understanding the structure of isiXhosa are set out and the goals and the method followed in this study are described. In the following chapters the findings of this study are presented. The initial focus is on isiXhosa phonology and the orthography used to put it to writing. Then isiXhosa morphology and syntax is set out. Initially the substantives, i.e. the nouns and pronouns in their distinctive classes and forms, and how they are qualified, receive attention. Then the predicates are explored, i.e. the verbs and copulatives, as linked to the substantives with concords, and reflecting various moods, tenses, actualities and aspects. Finally attention is given to ideophones and interjections and words that can be grouped together as adverbs, conjunctions, avoidance words and numerals. In the concluding chapter consideration is given to the question of whether this study has in fact achieved the aim of setting out a description of the structure of isiXhosa based solely on the language itself, free of preconceived ideas, and attention is drawn to insights gained in respect of the true nature of the isiXhosa grammatical structures, such as, for example, the variable prefix qualificative nouns, traditionally referred to as adjectives. This study is therefore a revisionist study in the sense that it reinvents isiXhosa as a language in its own right, free from Western influenced perspectives.
- Full Text:
- Date Issued: 2013
- Authors: Oosthuysen, Jacobus Christiaan
- Date: 2013
- Subjects: Bible -- Xhosa -- Revised Union -- 1942 Xhosa language -- Grammar -- Research Xhosa language -- Texts
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: vital:3555 , http://hdl.handle.net/10962/d1001625
- Description: This study provides a description and critical analysis of the grammatical structure of isiXhosa as used in the Revised Union Version of the Bible, published in 1942 and republished in 1975. This translation records what was regarded as proper isiXhosa at the beginning of the 20th century, reflecting the consensus inter alia of prominent isiXhosa writers, such as W.B. Rubusana, J.H. Soga, C. Koti, Y. Mbali and D. D. T. Jabavu, who served on the committee that produced the revision. In this study isiXhosa is described in its own right, without approaching it with preconceived ideas derived from other languages. That is to say this is a phenomenological analysis describing the grammatical structures of isiXhosa as they present themselves to the analyst. It is comprehensive, with no structure being overlooked or being described in such a manner that it complicates an understanding of other structures. In the first chapter the context of the research and a brief outline of the historical growth in understanding the structure of isiXhosa are set out and the goals and the method followed in this study are described. In the following chapters the findings of this study are presented. The initial focus is on isiXhosa phonology and the orthography used to put it to writing. Then isiXhosa morphology and syntax is set out. Initially the substantives, i.e. the nouns and pronouns in their distinctive classes and forms, and how they are qualified, receive attention. Then the predicates are explored, i.e. the verbs and copulatives, as linked to the substantives with concords, and reflecting various moods, tenses, actualities and aspects. Finally attention is given to ideophones and interjections and words that can be grouped together as adverbs, conjunctions, avoidance words and numerals. In the concluding chapter consideration is given to the question of whether this study has in fact achieved the aim of setting out a description of the structure of isiXhosa based solely on the language itself, free of preconceived ideas, and attention is drawn to insights gained in respect of the true nature of the isiXhosa grammatical structures, such as, for example, the variable prefix qualificative nouns, traditionally referred to as adjectives. This study is therefore a revisionist study in the sense that it reinvents isiXhosa as a language in its own right, free from Western influenced perspectives.
- Full Text:
- Date Issued: 2013
A poverty alleviation project of the Department of Social Development in Nelson Mandela Bay
- Authors: Veveza, Nonkosazana Sandra
- Date: 2013
- Subjects: Poverty -- Economic aspects -- South Africa -- Nelson Mandela Bay Municipality , Economic development projects -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9200 , http://hdl.handle.net/10948/d1020401
- Description: Income-generating projects represent one strategy adopted by the Eastern Cape Department of Social Development (DoSD) to alleviate poverty. The purpose of this study was to evaluate the impact of an income-generating, or poverty alleviation, project funded by the DoSD in New Brighton, Port Elizabeth, in the Eastern Cape Province of South Africa. A sample of ten respondents was drawn from the project. The sampling method of this study was purposive sampling. Data was gathered through semi-structured questionnaires. Related literature focusing on income-generating projects for poverty alleviation was reviewed. Various recommendations have been made, based on the findings of the study. The findings of the study indicated the need for regular visits from Department officials to conduct monitoring and evaluation. Project members also need training in financial management as they cannot manage their finances. The research findings indicated clearly that strategies used by the Department were not effective enough to achieve the desired goals of an income-generating project.
- Full Text:
- Date Issued: 2013
- Authors: Veveza, Nonkosazana Sandra
- Date: 2013
- Subjects: Poverty -- Economic aspects -- South Africa -- Nelson Mandela Bay Municipality , Economic development projects -- South Africa -- Nelson Mandela Bay Municipality
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9200 , http://hdl.handle.net/10948/d1020401
- Description: Income-generating projects represent one strategy adopted by the Eastern Cape Department of Social Development (DoSD) to alleviate poverty. The purpose of this study was to evaluate the impact of an income-generating, or poverty alleviation, project funded by the DoSD in New Brighton, Port Elizabeth, in the Eastern Cape Province of South Africa. A sample of ten respondents was drawn from the project. The sampling method of this study was purposive sampling. Data was gathered through semi-structured questionnaires. Related literature focusing on income-generating projects for poverty alleviation was reviewed. Various recommendations have been made, based on the findings of the study. The findings of the study indicated the need for regular visits from Department officials to conduct monitoring and evaluation. Project members also need training in financial management as they cannot manage their finances. The research findings indicated clearly that strategies used by the Department were not effective enough to achieve the desired goals of an income-generating project.
- Full Text:
- Date Issued: 2013
Forced degradation studies of clobetasol 17‐propionate in methanol, propylene glycol, as bulk drug and cream formulations by RP‐HPLC
- Fauzee, Ayesha F, Walker, Roderick B
- Authors: Fauzee, Ayesha F , Walker, Roderick B
- Date: 2013
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/184005 , vital:44154 , xlink:href="https://doi.org/10.1002/jssc.201200969"
- Description: A rapid, simple, stability-indicating forced degradation study of clobetasol 17-propionate was conducted using RP-HPLC. The method was used to analyze clobetasol 17-propionate in methanol, propylene glycol, and a cream formulation. Isocratic elution of clobetasol and its degradation products was achieved using a Nova-Pak® 4 μm C18 150 mm × 3.9 mm id cartridge column and a mobile phase of methanol: water (68:32 v/v) at a flow rate of 0.9 mL min−1. Quantitation was achieved with UV detection at 239 nm. Nondegraded clobetasol was eluted at a retention time of 6.0 min. Clobetasol 17-propionate was subjected to different stress conditions viz., acidic, basic, heat, oxidation, light, and neutral hydrolysis. The greatest degradation occurred under strong base and oxidative conditions. Strong base-degraded clobetasol produced additional peaks at retention times of 1.8, 4.0, 5.0, and 8.0 min and clobetasol oxidation degradation peaks eluted at 2.2 and 24 min. Complete validation was performed for linearity, accuracy, and precision over the concentration range 0.15–15 μg mL−1. All data were analyzed statistically and this RP-HPLC method proved to be accurate, precise, linear, and stability indicating for the quantitation of clobetasol 17-propionate in methanol, propylene glycol, and cream formulations.
- Full Text:
- Date Issued: 2013
- Authors: Fauzee, Ayesha F , Walker, Roderick B
- Date: 2013
- Subjects: To be catalogued
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/184005 , vital:44154 , xlink:href="https://doi.org/10.1002/jssc.201200969"
- Description: A rapid, simple, stability-indicating forced degradation study of clobetasol 17-propionate was conducted using RP-HPLC. The method was used to analyze clobetasol 17-propionate in methanol, propylene glycol, and a cream formulation. Isocratic elution of clobetasol and its degradation products was achieved using a Nova-Pak® 4 μm C18 150 mm × 3.9 mm id cartridge column and a mobile phase of methanol: water (68:32 v/v) at a flow rate of 0.9 mL min−1. Quantitation was achieved with UV detection at 239 nm. Nondegraded clobetasol was eluted at a retention time of 6.0 min. Clobetasol 17-propionate was subjected to different stress conditions viz., acidic, basic, heat, oxidation, light, and neutral hydrolysis. The greatest degradation occurred under strong base and oxidative conditions. Strong base-degraded clobetasol produced additional peaks at retention times of 1.8, 4.0, 5.0, and 8.0 min and clobetasol oxidation degradation peaks eluted at 2.2 and 24 min. Complete validation was performed for linearity, accuracy, and precision over the concentration range 0.15–15 μg mL−1. All data were analyzed statistically and this RP-HPLC method proved to be accurate, precise, linear, and stability indicating for the quantitation of clobetasol 17-propionate in methanol, propylene glycol, and cream formulations.
- Full Text:
- Date Issued: 2013
A critical analysis of the deductibility of audit fees
- Authors: Hattingh, Leon
- Date: 2013
- Subjects: Auditing -- Fees , Tax deductions
- Language: English
- Type: Thesis , Masters , LLM
- Identifier: vital:10292 , http://hdl.handle.net/10948/d1020376
- Description: The strict and narrow scope of the general deduction formula may result in taxpayers being denied deductions for business expenditure, which are clearly and legitimately incurred in the course of operating their businesses, which in turn will result in an increase in tax costs, an important component of business costs. Although audit fees often fail the deductibility test, in general they are regarded by taxpayers as automatically deductible despite the fact that such fees were not incurred in the production of income. The deductibility of audit fees reached the High Court recently for the first time in the MTN case. It was argued by the South African Revenue Service (SARS) in this case that audit fees should never been allowed as a deduction because the role of an auditor does not relate to the production of income and that an auditor’s duty is restricted to verification of financial information ex post facto for the benefit of investors, creditors and other users of the financial information. The Court held that statutory audit fees should be deductible relying on the basis of the time spent during the audit in verifying deductible and non-deductible income. It is concluded by the author that law which creates uncertainty needs to be updated in keeping with the Government’s intention of creating a business environment in order to promote commerce and entrepreneurship. It is therefore proposed that all audit fees relating to statutory audits should be declared as a specific statutory deduction to ensure legal certainty.
- Full Text:
- Date Issued: 2013
- Authors: Hattingh, Leon
- Date: 2013
- Subjects: Auditing -- Fees , Tax deductions
- Language: English
- Type: Thesis , Masters , LLM
- Identifier: vital:10292 , http://hdl.handle.net/10948/d1020376
- Description: The strict and narrow scope of the general deduction formula may result in taxpayers being denied deductions for business expenditure, which are clearly and legitimately incurred in the course of operating their businesses, which in turn will result in an increase in tax costs, an important component of business costs. Although audit fees often fail the deductibility test, in general they are regarded by taxpayers as automatically deductible despite the fact that such fees were not incurred in the production of income. The deductibility of audit fees reached the High Court recently for the first time in the MTN case. It was argued by the South African Revenue Service (SARS) in this case that audit fees should never been allowed as a deduction because the role of an auditor does not relate to the production of income and that an auditor’s duty is restricted to verification of financial information ex post facto for the benefit of investors, creditors and other users of the financial information. The Court held that statutory audit fees should be deductible relying on the basis of the time spent during the audit in verifying deductible and non-deductible income. It is concluded by the author that law which creates uncertainty needs to be updated in keeping with the Government’s intention of creating a business environment in order to promote commerce and entrepreneurship. It is therefore proposed that all audit fees relating to statutory audits should be declared as a specific statutory deduction to ensure legal certainty.
- Full Text:
- Date Issued: 2013
Investigating the effectiveness of environmental sustainability initiatives at General Motors South Africa
- Authors: Walsh, Lauren Arlene
- Date: 2013
- Subjects: General Motors Corporation , Sustainable development , Economic development -- Environmental aspects , Industrial management -- Environmental aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8903 , http://hdl.handle.net/10948/d1020996
- Description: There is a consensus globally that climate change is one of the biggest challenges facing operations. Immediate actions are required to reduce the carbon footprint in order for the environment to endure future logistics processes and activities (The National Treasury department of South Africa, 2010). Greenhouse gases (GHGs) are emissions generated from manufacturing processes, distribution networks and treatments processes (Verfaillie and Bidwell, 2000). Companies globally are expected to monitor pollution and focus on reducing the discharge of pollutants. Logistics Managers are therefore pressured to reduce the carbon footprint as it affects the environment and our health. Companies are becoming more concerned with the impact of various activities and processes on the environment. Traditional logistics models, primarily focuses on minimising cost with little focus on the environmental impact and sustaining operations for the future (Sbihi and Eglese, 2009) General Motors (GM) is a multi-national vehicle manufacturer with operations in various countries. GM filed for bankruptcy in 2009 resulting in the formation of the new GM; one of the focus areas was to ensure sustainability which resulted in the introduction of the ‘Sustainability in motion’ program in 2009 (New York Times, 2009). General Motors South Africa (GMSAf) is a vehicle assembler with manufacturing facilities and head offices located in Port Elizabeth. The company is a wholly owned subsidiary of the multinational General Motors Company. The aim of the research is to determine whether a culture that promotes environmentally conscious behaviour exists within employees and their relationships within a team, with management, stakeholders and suppliers. The study will assist in highlighting areas which need improvement to enable the creation of environmentally sustainable initiatives and implementation thereof. The empirical study revealed that the following management commitment, education and training, performance management and participation and involvement were important factors in the effective implementation of an environmental sustainability program.
- Full Text:
- Date Issued: 2013
- Authors: Walsh, Lauren Arlene
- Date: 2013
- Subjects: General Motors Corporation , Sustainable development , Economic development -- Environmental aspects , Industrial management -- Environmental aspects
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8903 , http://hdl.handle.net/10948/d1020996
- Description: There is a consensus globally that climate change is one of the biggest challenges facing operations. Immediate actions are required to reduce the carbon footprint in order for the environment to endure future logistics processes and activities (The National Treasury department of South Africa, 2010). Greenhouse gases (GHGs) are emissions generated from manufacturing processes, distribution networks and treatments processes (Verfaillie and Bidwell, 2000). Companies globally are expected to monitor pollution and focus on reducing the discharge of pollutants. Logistics Managers are therefore pressured to reduce the carbon footprint as it affects the environment and our health. Companies are becoming more concerned with the impact of various activities and processes on the environment. Traditional logistics models, primarily focuses on minimising cost with little focus on the environmental impact and sustaining operations for the future (Sbihi and Eglese, 2009) General Motors (GM) is a multi-national vehicle manufacturer with operations in various countries. GM filed for bankruptcy in 2009 resulting in the formation of the new GM; one of the focus areas was to ensure sustainability which resulted in the introduction of the ‘Sustainability in motion’ program in 2009 (New York Times, 2009). General Motors South Africa (GMSAf) is a vehicle assembler with manufacturing facilities and head offices located in Port Elizabeth. The company is a wholly owned subsidiary of the multinational General Motors Company. The aim of the research is to determine whether a culture that promotes environmentally conscious behaviour exists within employees and their relationships within a team, with management, stakeholders and suppliers. The study will assist in highlighting areas which need improvement to enable the creation of environmentally sustainable initiatives and implementation thereof. The empirical study revealed that the following management commitment, education and training, performance management and participation and involvement were important factors in the effective implementation of an environmental sustainability program.
- Full Text:
- Date Issued: 2013
Identification of the determinants of customer satisfaction with services provided by a selected pension fund agency
- Authors: Mayekiso, Pumza
- Date: 2013
- Subjects: Consumer satisfaction -- South Africa , Customer relations -- Management , Trust companies -- Customer services
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8913 , http://hdl.handle.net/10948/d1021059
- Description: Understanding customers’ views on service quality is important for any business providing service and interested in making sure that they are being responsive to customers. Continuous evaluation of customer satisfaction is an important factor in the service sector. To date, most attempts have focused on what determines customer satisfaction in services rendered by organisations. The primary objective of the current study was to identify the determinants of customer satisfaction with services at Government Employees Pension Fund. The study investigated how customer satisfaction (the dependent variable) is influenced by the different elements, namely service quality, perceived value, and customer expectations, which represented the independent variables. The significance of the study hinges on three area i.e. management, policy makers and stakeholders. The study will also provide a justifiably valid and reliable guide to designing workable service delivery improvement strategies for creating and delivering customer value, achieving customer satisfaction and achieving sustainable business growth of Government Employees Pension Fund. The data collection was made using the questionnaire. A total of 150 questionnaires was distributed and 108 were completed and returned. This translated to a response rate of 72 percent. The empirical results showed that service quality and perceived value have a positive impact on customer satisfaction. On the other hand, the results revealed that customer expectations do not have a positive influence on customer satisfaction.
- Full Text:
- Date Issued: 2013
- Authors: Mayekiso, Pumza
- Date: 2013
- Subjects: Consumer satisfaction -- South Africa , Customer relations -- Management , Trust companies -- Customer services
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: vital:8913 , http://hdl.handle.net/10948/d1021059
- Description: Understanding customers’ views on service quality is important for any business providing service and interested in making sure that they are being responsive to customers. Continuous evaluation of customer satisfaction is an important factor in the service sector. To date, most attempts have focused on what determines customer satisfaction in services rendered by organisations. The primary objective of the current study was to identify the determinants of customer satisfaction with services at Government Employees Pension Fund. The study investigated how customer satisfaction (the dependent variable) is influenced by the different elements, namely service quality, perceived value, and customer expectations, which represented the independent variables. The significance of the study hinges on three area i.e. management, policy makers and stakeholders. The study will also provide a justifiably valid and reliable guide to designing workable service delivery improvement strategies for creating and delivering customer value, achieving customer satisfaction and achieving sustainable business growth of Government Employees Pension Fund. The data collection was made using the questionnaire. A total of 150 questionnaires was distributed and 108 were completed and returned. This translated to a response rate of 72 percent. The empirical results showed that service quality and perceived value have a positive impact on customer satisfaction. On the other hand, the results revealed that customer expectations do not have a positive influence on customer satisfaction.
- Full Text:
- Date Issued: 2013
The family in Shakespeare's plays: a study of South African revisions
- Authors: Hjul, Lauren Martha
- Date: 2013
- Subjects: Parents , Parental bonds , Family , Shakespeare, William, 1564-1616 -- In literature -- Research , Coetzee, J M, 1940-. Disgrace , Gordimer, Nadine. My son's story , Peteni, R L, 1915-. Hill of fools , English drama -- 17th century -- History and criticism , Families in literature , English literature -- History and criticism
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: vital:2181 , http://hdl.handle.net/10962/d1001832
- Description: This thesis provides a detailed consideration of the family in Shakespeare’s canon and the engagement therewith in three South African novels: Hill of Fools (1976) by R. L. Peteni, My Son’s Story (1990) by Nadine Gordimer, and Disgrace (1999) by J. M. Coetzee. The study is divided into an introduction, three chapters each addressing one of the South African novels and its relationship with a Shakespeare text or texts, and a conclusion. The introductory chapter provides an analysis of the two strands of criticism in which the thesis is situated – studies of the family in Shakespeare and studies of appropriations of Shakespeare – and discusses the ways in which these two strands may be combined through a detailed discussion of the presence of power dynamics in the relationship between parent and child in all of the texts considered. The three chapters each contextualise the South African text and provide detailed discussions of the family dynamics within the relevant texts, with particular reference to questions of authority and autonomy. The focus in each chapter is determined by the nature of the intertextual relationship between the South African novel and the Shakespearean text being discussed. Thus, the first chapter, “The Dissolution of Familial Structures in Hill of Fools” considers power dynamics in the family as an inherent part of the Romeo and Juliet genre, of which William Shakespeare’s Romeo and Juliet is but a part. Similarly, the impact of a socio-political identity, and the secrecy it necessitates, is the focus of the second chapter, “Fathers, Sons and Legacy in My Son’s Story” as is the role of Shakespeare and literature within South Africa. These concerns are connected to the novel’s use of Shakespeare’s Sonnets, King Lear, and Hamlet. In the third chapter, “Reclaiming Agency through the Daughter in Disgrace and The Tempest”, I expand on Laurence Wright’s argument that Disgrace is an engagement with The Tempest and consider ways in which the altered power dynamic between father and daughter results in the reconciliation of the father figure with society. The thesis thus addresses the tension between parental bonds and parental bondage
- Full Text:
- Date Issued: 2013
- Authors: Hjul, Lauren Martha
- Date: 2013
- Subjects: Parents , Parental bonds , Family , Shakespeare, William, 1564-1616 -- In literature -- Research , Coetzee, J M, 1940-. Disgrace , Gordimer, Nadine. My son's story , Peteni, R L, 1915-. Hill of fools , English drama -- 17th century -- History and criticism , Families in literature , English literature -- History and criticism
- Language: English
- Type: text , Thesis , Masters , MA
- Identifier: vital:2181 , http://hdl.handle.net/10962/d1001832
- Description: This thesis provides a detailed consideration of the family in Shakespeare’s canon and the engagement therewith in three South African novels: Hill of Fools (1976) by R. L. Peteni, My Son’s Story (1990) by Nadine Gordimer, and Disgrace (1999) by J. M. Coetzee. The study is divided into an introduction, three chapters each addressing one of the South African novels and its relationship with a Shakespeare text or texts, and a conclusion. The introductory chapter provides an analysis of the two strands of criticism in which the thesis is situated – studies of the family in Shakespeare and studies of appropriations of Shakespeare – and discusses the ways in which these two strands may be combined through a detailed discussion of the presence of power dynamics in the relationship between parent and child in all of the texts considered. The three chapters each contextualise the South African text and provide detailed discussions of the family dynamics within the relevant texts, with particular reference to questions of authority and autonomy. The focus in each chapter is determined by the nature of the intertextual relationship between the South African novel and the Shakespearean text being discussed. Thus, the first chapter, “The Dissolution of Familial Structures in Hill of Fools” considers power dynamics in the family as an inherent part of the Romeo and Juliet genre, of which William Shakespeare’s Romeo and Juliet is but a part. Similarly, the impact of a socio-political identity, and the secrecy it necessitates, is the focus of the second chapter, “Fathers, Sons and Legacy in My Son’s Story” as is the role of Shakespeare and literature within South Africa. These concerns are connected to the novel’s use of Shakespeare’s Sonnets, King Lear, and Hamlet. In the third chapter, “Reclaiming Agency through the Daughter in Disgrace and The Tempest”, I expand on Laurence Wright’s argument that Disgrace is an engagement with The Tempest and consider ways in which the altered power dynamic between father and daughter results in the reconciliation of the father figure with society. The thesis thus addresses the tension between parental bonds and parental bondage
- Full Text:
- Date Issued: 2013
Challenges for rural tourism development in Zimbabwe: a case of the Great Zimbabwe Masvingo area
- Authors: Musasa, Gabriel
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11442 , http://hdl.handle.net/10353/d1007317
- Description: The main focus of this study is the challenges of rural tourism development in Zimbabwe. The study identified that there is a lack of sustainable interventions in the development of rural tourism which is catalyzed by the absence of rural tourism promotion strategy to support the sustenance of livelihoods through socio-economic transformation. Meaningful socio economic transformation in the African rural areas through tourism remains a major development challenge. Development initiatives through different forms of tourism in the rural communities, has to a less magnitude benefited the rural communities and have negatively impacted the socio–economic environment. A qualitative research methodology and case study design was employed in order to have a deeper understanding of the experiences of the society around this project. Face to face interviews and focus group discussions guides were used to collect primary data. Purposive and convenience sampling techniques was employed to select respondents. Data was analysed using the transformative theory and sustainable livelihoods theory and was organized into categories and themes. The study established that the absence of a strategy is caused by political instability, community conflict, lack of finance, marketing, poor communication, and limited knowledge of tourism. All the aforementioned reasons complement each other and poise a challenge to the sustainability of rural tourism development. For Zimbabwe to effectively transform its economy through tourism, the government needs to plan the process, formulate and implement relevant economic and social development strategies and policies. Although this dissertation is a case study of sustainable rural tourism in Zimbabwe, it can be used to appreciate the role of tourism in bringing about socio-economic transformation and sustaining livelihoods in developing countries.
- Full Text:
- Date Issued: 2013
- Authors: Musasa, Gabriel
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Soc Sc (Dev)
- Identifier: vital:11442 , http://hdl.handle.net/10353/d1007317
- Description: The main focus of this study is the challenges of rural tourism development in Zimbabwe. The study identified that there is a lack of sustainable interventions in the development of rural tourism which is catalyzed by the absence of rural tourism promotion strategy to support the sustenance of livelihoods through socio-economic transformation. Meaningful socio economic transformation in the African rural areas through tourism remains a major development challenge. Development initiatives through different forms of tourism in the rural communities, has to a less magnitude benefited the rural communities and have negatively impacted the socio–economic environment. A qualitative research methodology and case study design was employed in order to have a deeper understanding of the experiences of the society around this project. Face to face interviews and focus group discussions guides were used to collect primary data. Purposive and convenience sampling techniques was employed to select respondents. Data was analysed using the transformative theory and sustainable livelihoods theory and was organized into categories and themes. The study established that the absence of a strategy is caused by political instability, community conflict, lack of finance, marketing, poor communication, and limited knowledge of tourism. All the aforementioned reasons complement each other and poise a challenge to the sustainability of rural tourism development. For Zimbabwe to effectively transform its economy through tourism, the government needs to plan the process, formulate and implement relevant economic and social development strategies and policies. Although this dissertation is a case study of sustainable rural tourism in Zimbabwe, it can be used to appreciate the role of tourism in bringing about socio-economic transformation and sustaining livelihoods in developing countries.
- Full Text:
- Date Issued: 2013
Victimisation in the lives of lesbian-identified women in South Africa : implications for clinical assessment and treatment
- Padmanabhanunni, A, Edwards, David J A
- Authors: Padmanabhanunni, A , Edwards, David J A
- Date: 2013
- Language: English
- Type: Article
- Identifier: vital:6237 , http://hdl.handle.net/10962/d1007787
- Description: Few clinical studies have examined victimisation in the lives of lesbian women in South Africa and whether there are distinct implications for psychological treatment. This paper presents the assessment and treatment of a lesbian-identified South African survivor of childhood sexual abuse who, as an adult, was raped and later gang raped. Her victimisation in adulthood represented ‘corrective rape’ motivated by the prejudiced assumption that the sexuality of lesbian women is pathological and should be ‘corrected’ through rape. This paper lends insights into the role of heterosexism in shaping vulnerability to victimisation and the process of recovery. It provides recommendations for work with sexual minority clients and highlights the implications when there is an absence of safety and support in the external environment.
- Full Text:
- Date Issued: 2013
- Authors: Padmanabhanunni, A , Edwards, David J A
- Date: 2013
- Language: English
- Type: Article
- Identifier: vital:6237 , http://hdl.handle.net/10962/d1007787
- Description: Few clinical studies have examined victimisation in the lives of lesbian women in South Africa and whether there are distinct implications for psychological treatment. This paper presents the assessment and treatment of a lesbian-identified South African survivor of childhood sexual abuse who, as an adult, was raped and later gang raped. Her victimisation in adulthood represented ‘corrective rape’ motivated by the prejudiced assumption that the sexuality of lesbian women is pathological and should be ‘corrected’ through rape. This paper lends insights into the role of heterosexism in shaping vulnerability to victimisation and the process of recovery. It provides recommendations for work with sexual minority clients and highlights the implications when there is an absence of safety and support in the external environment.
- Full Text:
- Date Issued: 2013
Familiar claims : representations of same-gendered families in South African mainstream news media
- Authors: Morison, Tracy , Reddy, Vasu
- Date: 2013
- Language: English
- Type: Book chapter
- Identifier: vital:6211 , http://hdl.handle.net/10962/d1003062
- Description: From the Introduction: There has been significant reform of South African legislation pertaining to same-gendered families. The Constitution supports the rights of gay men and lesbians to establish life partnerships or, more recently, to enter into civil unions, to adopt children, keep custody of their own children in divorce proceedings, and to undertake co-parenting of their created families. Despite—or maybe because of—these developments, public debate on these issues is as lively and vociferous as it has ever been. At the time of writing this chapter, for instance, a veteran journalist published a column in a national newspaper in which he denounced same-gendered family “arrangements” as “neither the norm nor ultimately desirable” (Mulholland, 2013). Children in same-gendered families must be informed of this, he claimed. His argument was unsupported, save for unsubstantiated claims regarding the unnaturalness of same-gendered families, which defy “the natural order of things”, and the vehement refusal that “same-sex matrimony is the same as that of heterosexuals” (Mulholland, 2013). Mulholland’s column, which met with outrage by various activists and academics, demonstrates some of the ideas that circulate in public discussion of same-gendered families: concerns regarding the differences between homosexual and heterosexual families and the effects that these ‘differences’ might have on children living in ‘alternative’ families. In this chapter, we examine the public discussion, focusing on South African print media as a key site where debate has occurred. Recognising that the discussion of LGBTI issues in South Africa has increased in visibility over time, focusing on stories about coming out, rights, transgressions, stigma, discrimination and violence, this chapter concentrates on the public discussion in local print media that centre on ‘alternative’ family arrangements that are in contrast to a traditional heterosexual nuclear family. Drawing on a selection of print media reportage, we examine the social and public discourses that underpin and resist normative meanings associated with ‘the family’ as a social unit and, specifically, how same-gendered families (often rendered invisible and pathologised) are constructed within this material. , C. Lubbe & J. Marnell (Eds.) 2013. Home affairs: rethinking lesbian, gay, bisexual & transgender families in contemporary South Africa. A copy of the book can be obtained from: http://www.jacana.co.za
- Full Text:
- Date Issued: 2013
- Authors: Morison, Tracy , Reddy, Vasu
- Date: 2013
- Language: English
- Type: Book chapter
- Identifier: vital:6211 , http://hdl.handle.net/10962/d1003062
- Description: From the Introduction: There has been significant reform of South African legislation pertaining to same-gendered families. The Constitution supports the rights of gay men and lesbians to establish life partnerships or, more recently, to enter into civil unions, to adopt children, keep custody of their own children in divorce proceedings, and to undertake co-parenting of their created families. Despite—or maybe because of—these developments, public debate on these issues is as lively and vociferous as it has ever been. At the time of writing this chapter, for instance, a veteran journalist published a column in a national newspaper in which he denounced same-gendered family “arrangements” as “neither the norm nor ultimately desirable” (Mulholland, 2013). Children in same-gendered families must be informed of this, he claimed. His argument was unsupported, save for unsubstantiated claims regarding the unnaturalness of same-gendered families, which defy “the natural order of things”, and the vehement refusal that “same-sex matrimony is the same as that of heterosexuals” (Mulholland, 2013). Mulholland’s column, which met with outrage by various activists and academics, demonstrates some of the ideas that circulate in public discussion of same-gendered families: concerns regarding the differences between homosexual and heterosexual families and the effects that these ‘differences’ might have on children living in ‘alternative’ families. In this chapter, we examine the public discussion, focusing on South African print media as a key site where debate has occurred. Recognising that the discussion of LGBTI issues in South Africa has increased in visibility over time, focusing on stories about coming out, rights, transgressions, stigma, discrimination and violence, this chapter concentrates on the public discussion in local print media that centre on ‘alternative’ family arrangements that are in contrast to a traditional heterosexual nuclear family. Drawing on a selection of print media reportage, we examine the social and public discourses that underpin and resist normative meanings associated with ‘the family’ as a social unit and, specifically, how same-gendered families (often rendered invisible and pathologised) are constructed within this material. , C. Lubbe & J. Marnell (Eds.) 2013. Home affairs: rethinking lesbian, gay, bisexual & transgender families in contemporary South Africa. A copy of the book can be obtained from: http://www.jacana.co.za
- Full Text:
- Date Issued: 2013
Exploring teachers' perceptions of the barriers and solutions to using one teacher laptop per class in a multi-grade context : the case of Intel®Teach-ICT implementation
- Authors: Subramanien, Brenda
- Date: 2013
- Subjects: Combination of grades , Information technology projects
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9441 , http://hdl.handle.net/10948/d1021039
- Description: This interpretive exploratory case study investigated the challenges and barriers to the multi-grade context in general, as well as to Information and Communication Technology (ICT) implementation in a multi-grade context. Possible solutions based on teacher perceptions were generated inductively within a three-level typology. The research took place in three phases. Pre-training data were gathered in the first phase, using an open-ended questionnaire (all participants: n=20); personal interviews (n=9); and two focus group interviews, which consisted of three participants per focus group. Training on the Intel® Teach ICT programme and the provision of laptops (one per teacher) constituted the second phase. The third phase included post-training data generation using an open-ended questionnaire (all participants) and two focus group interviews, which consisted of three participants per focus group, to elicit teacher perceptions of the training programme and their use of the laptops in the classroom after the training. The findings suggest that first order (school or meso level) challenges pertaining to multi-grade teaching relate to the lack of resources; curriculum challenges; learner related challenges; isolation, impact on communication and teaching; time constraints; and a work overload as a result of the multiple roles. Second order challenges (self or micro level) related to the perceived uncaring attitude of the Department of Basic Education that left teachers feeling hurt and neglected; the unpreparedness for the multi-grade context which demotivated teachers; and the negative perceptions the teachers had about their learners. Third order challenges (system level, beyond the school level or micro level) were related to the lack of Departmental support from officials; the lack of curriculum training for the multi-grade context; and the lack of support on various fronts. Regarding ICT related challenges, the findings suggest that first order barriers related to the lack of suitable infrastructure for ICT implementation; lack of peer support; lack of access to appropriate hardware and software; and lack of time. Second order barriers related to the negative beliefs in the self; negative perceptions about the learners’ ability to use the laptop; and negative beliefs related to teaching and learning. The third order barriers were related to the lack of support and assistance from the Department of Basic Education for ICT implementation. The findings suggest that the participants viewed the provisioning of enabling programmes for parents as an important solution to first order challenges, and a change in mindset as the most important solution for second order problems. Third order solutions included a “multi-grade Renaissance” towards a new model for multi-grade teaching; re-thinking the curriculum requirements regarding multi-grade teaching by the Department of Basic Education; increased support and training from the Department; incentives to teach with ICT in the multi-grade context; encouraging further research inmulti-grade teaching; providing sufficient resources; establishing partnerships with stakeholders; and the closure and merger of multi-grade schools. There was evidence that the laptops provided were used in a variety of ways after the Intel® Teach training by the participants, including email as a tool to communicate with their fellow multi-grade peers, which serve to break their sense of isolation. Quantitative data from the open-ended questionnaire confirmed an increase in the usage of the laptop after the Intel® Teach training intervention. Although the participants generally experienced the Intel teach training intervention as positive, they also identified negative experiences. These findings enabled the embedding of ‘self and sustainable support from stakeholders’ more explicitly in the professional teacher development ICT implementation framework of Du Plessis and Webb (2012b), which suggests that the Intel® Teach training intervention can be used as a vehicle to address ICT implementation within the multi-grade context. It is suggested that the Department of Basic Education should consider exposing all teachers to the Intel® Teach programme and assist multi-grade teachers by providing better on-going support and putting the necessary policies, implementation and infrastructure in place.
- Full Text:
- Date Issued: 2013
- Authors: Subramanien, Brenda
- Date: 2013
- Subjects: Combination of grades , Information technology projects
- Language: English
- Type: Thesis , Masters , MEd
- Identifier: vital:9441 , http://hdl.handle.net/10948/d1021039
- Description: This interpretive exploratory case study investigated the challenges and barriers to the multi-grade context in general, as well as to Information and Communication Technology (ICT) implementation in a multi-grade context. Possible solutions based on teacher perceptions were generated inductively within a three-level typology. The research took place in three phases. Pre-training data were gathered in the first phase, using an open-ended questionnaire (all participants: n=20); personal interviews (n=9); and two focus group interviews, which consisted of three participants per focus group. Training on the Intel® Teach ICT programme and the provision of laptops (one per teacher) constituted the second phase. The third phase included post-training data generation using an open-ended questionnaire (all participants) and two focus group interviews, which consisted of three participants per focus group, to elicit teacher perceptions of the training programme and their use of the laptops in the classroom after the training. The findings suggest that first order (school or meso level) challenges pertaining to multi-grade teaching relate to the lack of resources; curriculum challenges; learner related challenges; isolation, impact on communication and teaching; time constraints; and a work overload as a result of the multiple roles. Second order challenges (self or micro level) related to the perceived uncaring attitude of the Department of Basic Education that left teachers feeling hurt and neglected; the unpreparedness for the multi-grade context which demotivated teachers; and the negative perceptions the teachers had about their learners. Third order challenges (system level, beyond the school level or micro level) were related to the lack of Departmental support from officials; the lack of curriculum training for the multi-grade context; and the lack of support on various fronts. Regarding ICT related challenges, the findings suggest that first order barriers related to the lack of suitable infrastructure for ICT implementation; lack of peer support; lack of access to appropriate hardware and software; and lack of time. Second order barriers related to the negative beliefs in the self; negative perceptions about the learners’ ability to use the laptop; and negative beliefs related to teaching and learning. The third order barriers were related to the lack of support and assistance from the Department of Basic Education for ICT implementation. The findings suggest that the participants viewed the provisioning of enabling programmes for parents as an important solution to first order challenges, and a change in mindset as the most important solution for second order problems. Third order solutions included a “multi-grade Renaissance” towards a new model for multi-grade teaching; re-thinking the curriculum requirements regarding multi-grade teaching by the Department of Basic Education; increased support and training from the Department; incentives to teach with ICT in the multi-grade context; encouraging further research inmulti-grade teaching; providing sufficient resources; establishing partnerships with stakeholders; and the closure and merger of multi-grade schools. There was evidence that the laptops provided were used in a variety of ways after the Intel® Teach training by the participants, including email as a tool to communicate with their fellow multi-grade peers, which serve to break their sense of isolation. Quantitative data from the open-ended questionnaire confirmed an increase in the usage of the laptop after the Intel® Teach training intervention. Although the participants generally experienced the Intel teach training intervention as positive, they also identified negative experiences. These findings enabled the embedding of ‘self and sustainable support from stakeholders’ more explicitly in the professional teacher development ICT implementation framework of Du Plessis and Webb (2012b), which suggests that the Intel® Teach training intervention can be used as a vehicle to address ICT implementation within the multi-grade context. It is suggested that the Department of Basic Education should consider exposing all teachers to the Intel® Teach programme and assist multi-grade teachers by providing better on-going support and putting the necessary policies, implementation and infrastructure in place.
- Full Text:
- Date Issued: 2013
A critical analysis of online Sesotho ICT terminology
- Authors: Nteso, Thato Natasha
- Date: 2013
- Subjects: Information technology -- Study and teaching -- South Africa Sotho language -- Terms and phrases Sotho language -- Orthography and spelling
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3556 , http://hdl.handle.net/10962/d1001654
- Description: Information and Communication Technology (ICT) has taken over every aspect of our daily lives, from commerce to leisure and even culture. Today, mobile phones, desktop computers, hand-held devices, emails and the use of the internet have become a central part of our culture and society. ICT has made us a global society, where people can interact and communicate efficiently. In order for South Africa to be competitive in the global economy, it will need to develop a workforce with appropriate Information Technology skills. Of necessity, these skills will extend to using a computers and developing appropriate software and technical support skills (DOE, 2008). This thesis represents a critical analytical study in that it explores the online Sesotho Information and Communication Technology (ICT). It aims at analysing terminology development in this area. The study aims to determine how Sesotho and ICT correlate and how the linguistic aspect plays a role in online ICT terminology. The focus is not on creating new terms but to analyze the already existing ICT terms available, with regards to linguistic rules and principles and to critique if they are of quality. Furthermore, the thesis explores whether there are other strategies that can be used in the development of this terminology. It also seeks to determine if the terms are easily accessible to students and if they are used at all. Terms will be sourced from the Department of Arts and Culture ICT term list, and the focus will be on extracting only terms that have to do with computer literacy. Other online sources that list Sesotho equivalents will also be considered. The study also assesses the quality of the terms created by the Department of Arts and Culture (DAC) together with the Department of Communications (DOC) for a multilingual ICT terminology list. Furthermore, the thesis explores whether the Sesotho equivalents adhere to the linguistic rules and principles of the language. The other question asked is whether the terms are used by the intended users and if they are easily accessible to the speakers of the language. This entire aspect of the thesis speaks to the notion of the intellectualization of African languages and in this case Sesotho in particular. Not only does the thesis engage with computer literacy terminology, it also presents a detailed literature review of studies and work that has been done in this field. The thesis engagement is also done by linking the backdrop of the history of Sesotho and the Basotho peoples.
- Full Text:
- Date Issued: 2013
- Authors: Nteso, Thato Natasha
- Date: 2013
- Subjects: Information technology -- Study and teaching -- South Africa Sotho language -- Terms and phrases Sotho language -- Orthography and spelling
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:3556 , http://hdl.handle.net/10962/d1001654
- Description: Information and Communication Technology (ICT) has taken over every aspect of our daily lives, from commerce to leisure and even culture. Today, mobile phones, desktop computers, hand-held devices, emails and the use of the internet have become a central part of our culture and society. ICT has made us a global society, where people can interact and communicate efficiently. In order for South Africa to be competitive in the global economy, it will need to develop a workforce with appropriate Information Technology skills. Of necessity, these skills will extend to using a computers and developing appropriate software and technical support skills (DOE, 2008). This thesis represents a critical analytical study in that it explores the online Sesotho Information and Communication Technology (ICT). It aims at analysing terminology development in this area. The study aims to determine how Sesotho and ICT correlate and how the linguistic aspect plays a role in online ICT terminology. The focus is not on creating new terms but to analyze the already existing ICT terms available, with regards to linguistic rules and principles and to critique if they are of quality. Furthermore, the thesis explores whether there are other strategies that can be used in the development of this terminology. It also seeks to determine if the terms are easily accessible to students and if they are used at all. Terms will be sourced from the Department of Arts and Culture ICT term list, and the focus will be on extracting only terms that have to do with computer literacy. Other online sources that list Sesotho equivalents will also be considered. The study also assesses the quality of the terms created by the Department of Arts and Culture (DAC) together with the Department of Communications (DOC) for a multilingual ICT terminology list. Furthermore, the thesis explores whether the Sesotho equivalents adhere to the linguistic rules and principles of the language. The other question asked is whether the terms are used by the intended users and if they are easily accessible to the speakers of the language. This entire aspect of the thesis speaks to the notion of the intellectualization of African languages and in this case Sesotho in particular. Not only does the thesis engage with computer literacy terminology, it also presents a detailed literature review of studies and work that has been done in this field. The thesis engagement is also done by linking the backdrop of the history of Sesotho and the Basotho peoples.
- Full Text:
- Date Issued: 2013
Obituary: John Mayne English 1922-2013
- Authors: Lewis, Colin A
- Date: 2013
- Language: English
- Type: Article , text
- Identifier: vital:6162 , http://hdl.handle.net/10962/d1004782
- Description: In 1962 John moved south to Johannesburg, but that bustling city held few attractions for him and he moved further south, to the cathedral city of Grahamstown. Grahamstown, with its nineteenth century Gothic cathedral, elegant Georgian buildings, and distinctive grandeur of Rhodes University, St Andrew's College and other buildings designed by Herbert Baker and his colleagues, suited John. He particularly enjoyed the academic, social, artistic and dramatic life of the community, where many older members of society were distinguished old-Africa hands. John thoroughly enjoyed Grahamstown where, in the partnership of Hoskins and English, he made his mark in the restoration and extension of many significant buildings. His addition to the Anglican chapel at Hog's Back is a masterpiece, as is his incorporation of the old fayade into the rebuilding and extension of the Magistrates' Court.
- Full Text:
- Date Issued: 2013
- Authors: Lewis, Colin A
- Date: 2013
- Language: English
- Type: Article , text
- Identifier: vital:6162 , http://hdl.handle.net/10962/d1004782
- Description: In 1962 John moved south to Johannesburg, but that bustling city held few attractions for him and he moved further south, to the cathedral city of Grahamstown. Grahamstown, with its nineteenth century Gothic cathedral, elegant Georgian buildings, and distinctive grandeur of Rhodes University, St Andrew's College and other buildings designed by Herbert Baker and his colleagues, suited John. He particularly enjoyed the academic, social, artistic and dramatic life of the community, where many older members of society were distinguished old-Africa hands. John thoroughly enjoyed Grahamstown where, in the partnership of Hoskins and English, he made his mark in the restoration and extension of many significant buildings. His addition to the Anglican chapel at Hog's Back is a masterpiece, as is his incorporation of the old fayade into the rebuilding and extension of the Magistrates' Court.
- Full Text:
- Date Issued: 2013
Reflections on the appropriate use of unjustly conferred privilege:
- Authors: Matthews, Sally
- Date: 2013
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/142714 , vital:38104 , DOI: 10.3167/th.2013.6013502
- Description: What ought beneficiaries of injustice to do with the privileges unjustly conferred upon them? This article examines how those who have been privileged as a consequence of injustice can best contribute to struggles for justice. In particular, I ask whether we ought to renounce privileges which have been unjustly conferred, or whether it may be better to use such privileges in ways that help bring about justice. The article engages in particular with feminist literature on the topic of privilege, building on arguments provided in this literature to argue that in many cases the best contribution the privileged can make to struggles for justice, is to use unjustly conferred privileges in a way that ultimately undermines the unjust systems and structures that conferred them. I tentatively outline some ways in which the privileged can develop the sensibilities which will allow them to use their privilege in this way.
- Full Text:
- Date Issued: 2013
- Authors: Matthews, Sally
- Date: 2013
- Language: English
- Type: text , article
- Identifier: http://hdl.handle.net/10962/142714 , vital:38104 , DOI: 10.3167/th.2013.6013502
- Description: What ought beneficiaries of injustice to do with the privileges unjustly conferred upon them? This article examines how those who have been privileged as a consequence of injustice can best contribute to struggles for justice. In particular, I ask whether we ought to renounce privileges which have been unjustly conferred, or whether it may be better to use such privileges in ways that help bring about justice. The article engages in particular with feminist literature on the topic of privilege, building on arguments provided in this literature to argue that in many cases the best contribution the privileged can make to struggles for justice, is to use unjustly conferred privileges in a way that ultimately undermines the unjust systems and structures that conferred them. I tentatively outline some ways in which the privileged can develop the sensibilities which will allow them to use their privilege in this way.
- Full Text:
- Date Issued: 2013
The use of English and isiXhosa in teaching and learning Physical Sciences in four schools in King Williams Town education district of the Eastern Cape: a case study
- Authors: Sibanda, Busani
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16222 , http://hdl.handle.net/10353/d1019733
- Description: The present study investigates the use of English and isiXhosa in teaching and learning Physical Sciences in four King Williams Town schools. Physical Sciences educators and Grade 11 Physical Sciences learners were interviewed to find out about their perceptions with regard to the language(s) used in the learning and teaching of the subject Physical Sciences. The same educators and learners were also observed to find out their actual language practices in class. The findings revealed that English was the preferred medium of instruction in the learning and teaching of Physical Sciences, even though the majority of learners had low proficiency in English. Both teachers and learners extensively use code-switching to bridge this language gap in order to improve the learning of content. The choice to use isiXhosa to bridge the English second language barrier was influenced by the language profile of the learners. However, even in lessons in which teachers used code-switching, the participation of learners in class discussions was very low because the delivery of the lessons was still teacher-centred. The National Department of Education assessment policy seems to limit schools toward adopting English as the LoLT even though learners in these schools were isiXhosa first language speakers. The fact that all assessment are done in English leads to school adopting English on LoLT. Schools adopted the English only policy as way of promoting learners’ learning and understanding of English, so that the learners are not disadvantaged by the English language factor when writing examinations.
- Full Text:
- Date Issued: 2013
- Authors: Sibanda, Busani
- Date: 2013
- Language: English
- Type: Thesis , Masters , M Ed
- Identifier: vital:16222 , http://hdl.handle.net/10353/d1019733
- Description: The present study investigates the use of English and isiXhosa in teaching and learning Physical Sciences in four King Williams Town schools. Physical Sciences educators and Grade 11 Physical Sciences learners were interviewed to find out about their perceptions with regard to the language(s) used in the learning and teaching of the subject Physical Sciences. The same educators and learners were also observed to find out their actual language practices in class. The findings revealed that English was the preferred medium of instruction in the learning and teaching of Physical Sciences, even though the majority of learners had low proficiency in English. Both teachers and learners extensively use code-switching to bridge this language gap in order to improve the learning of content. The choice to use isiXhosa to bridge the English second language barrier was influenced by the language profile of the learners. However, even in lessons in which teachers used code-switching, the participation of learners in class discussions was very low because the delivery of the lessons was still teacher-centred. The National Department of Education assessment policy seems to limit schools toward adopting English as the LoLT even though learners in these schools were isiXhosa first language speakers. The fact that all assessment are done in English leads to school adopting English on LoLT. Schools adopted the English only policy as way of promoting learners’ learning and understanding of English, so that the learners are not disadvantaged by the English language factor when writing examinations.
- Full Text:
- Date Issued: 2013
The impact of local economic development on economic sustainability of Buffalo City Metro Municipality
- Authors: Mahlanza, Zanele
- Date: 2013
- Subjects: Economic development , Local government -- South Africa -- East London , Sustainable development -- South Africa -- East London
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9172 , http://hdl.handle.net/10948/d1020110
- Description: The national framework of local economic development (LED) in South Africa (2006 – 2011) has the goal to support the growth of sustainable local economies through integrated government action. Municipalities as custodians of integrated development programs and local economic development strategies work with different stakeholders such as private industry, other government departments, non-government organizations and relevant community sectors in attaining envisioned developmental goals; thus are avoiding wasteful duplication of effort and resources. LED in the context of this study is defined as development of infrastructure within the BCMM for sustainability of small medium and micro enterprises in alleviating poverty in the area. This report presents an evaluation of the impact of local economic development in terms of basic infrastructure availability on the sustainability of small medium and micro enterprise development in the Buffalo City Metro Municipality (BCMM). This refers to amongst others accessibility of electricity and telecommunication in the operations of a business. The overall approach followed by the researcher throughout this research is the mixed methods or pragmatic approach. The research method followed is that one of a descriptive approach. The results of this study indicate that local economic development is still a new notion which is still unclear. There is evidence that there is a lack of basic services in some areas in the Buffalo City Metropolitan Municipal, this including access to electricity. The respondents also saw the local municipality as not doing much in support of new and small business and creating job opportunities for them. The study recommends that factors such as skills development, accessibility to basic service, development and promotion of SMMEs, are also major contributors to the effective impact of LED in BCMM.
- Full Text:
- Date Issued: 2013
- Authors: Mahlanza, Zanele
- Date: 2013
- Subjects: Economic development , Local government -- South Africa -- East London , Sustainable development -- South Africa -- East London
- Language: English
- Type: Thesis , Masters , MA
- Identifier: vital:9172 , http://hdl.handle.net/10948/d1020110
- Description: The national framework of local economic development (LED) in South Africa (2006 – 2011) has the goal to support the growth of sustainable local economies through integrated government action. Municipalities as custodians of integrated development programs and local economic development strategies work with different stakeholders such as private industry, other government departments, non-government organizations and relevant community sectors in attaining envisioned developmental goals; thus are avoiding wasteful duplication of effort and resources. LED in the context of this study is defined as development of infrastructure within the BCMM for sustainability of small medium and micro enterprises in alleviating poverty in the area. This report presents an evaluation of the impact of local economic development in terms of basic infrastructure availability on the sustainability of small medium and micro enterprise development in the Buffalo City Metro Municipality (BCMM). This refers to amongst others accessibility of electricity and telecommunication in the operations of a business. The overall approach followed by the researcher throughout this research is the mixed methods or pragmatic approach. The research method followed is that one of a descriptive approach. The results of this study indicate that local economic development is still a new notion which is still unclear. There is evidence that there is a lack of basic services in some areas in the Buffalo City Metropolitan Municipal, this including access to electricity. The respondents also saw the local municipality as not doing much in support of new and small business and creating job opportunities for them. The study recommends that factors such as skills development, accessibility to basic service, development and promotion of SMMEs, are also major contributors to the effective impact of LED in BCMM.
- Full Text:
- Date Issued: 2013
Boundary demarcation and community identity concerns: an investigation of the Matatiele boundary dispute
- Authors: Tyabazayo, Phumlani
- Date: 2013
- Subjects: Conflict management -- South Africa -- Matatiele , Identity politics -- South Africa -- Matatiele , Matatiele (South Africa) -- Boundaries
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8357 , http://hdl.handle.net/10948/d1021019
- Description: This treatise explores the Matatiele boundary demarcation dispute and, in particular, the role that unmet basic human needs play in this dispute. The subject of identity is also explored. In 2006, the government of South Africa decided that Matatiele should no longer be part of the province of Kwa-Zulu Natal (KZN) and instead should be incorporated into the province of the Eastern Cape. This decision divided the community of Matatiele into two groups; one was pro-KZN and the other, pro-Eastern Cape. In 2008, violence broke out between these two groups. The government’s decision and the resulting violence have created a situation of protracted conflict in the community of Matatiele with rivalries and antagonism being part of the fabric of the society. This treatise attempts to analyse this conflict and link it to the theory of basic human needs as advocated by conflict theorists such as John Burton and Johan Gultang. Human needs theorists hold the view that unmet psychological and physical needs are sources of social conflict and can lead to protracted conflict. This treatise also explores the efficacy of problem-solving workshops and referendums as conflict-resolution techniques for boundary demarcation disputes. The data were collected from unstructured, in-depth interviews with a sample of eleven respondents. The data indicate that there is a nexus between this conflict and the theory of basic human needs and that community-identity concerns are central to this dispute. The findings of this study suggest that the conflict is multi-faceted and that the underlying causes can be attributed to unmet human needs. The data was analysed using the grounded theory approach. This allowed the key causes of the conflict to be identified and subsequently informed the recommendations presented in the conclusion of this treatise.
- Full Text:
- Date Issued: 2013
- Authors: Tyabazayo, Phumlani
- Date: 2013
- Subjects: Conflict management -- South Africa -- Matatiele , Identity politics -- South Africa -- Matatiele , Matatiele (South Africa) -- Boundaries
- Language: English
- Type: Thesis , Masters , MPhil
- Identifier: vital:8357 , http://hdl.handle.net/10948/d1021019
- Description: This treatise explores the Matatiele boundary demarcation dispute and, in particular, the role that unmet basic human needs play in this dispute. The subject of identity is also explored. In 2006, the government of South Africa decided that Matatiele should no longer be part of the province of Kwa-Zulu Natal (KZN) and instead should be incorporated into the province of the Eastern Cape. This decision divided the community of Matatiele into two groups; one was pro-KZN and the other, pro-Eastern Cape. In 2008, violence broke out between these two groups. The government’s decision and the resulting violence have created a situation of protracted conflict in the community of Matatiele with rivalries and antagonism being part of the fabric of the society. This treatise attempts to analyse this conflict and link it to the theory of basic human needs as advocated by conflict theorists such as John Burton and Johan Gultang. Human needs theorists hold the view that unmet psychological and physical needs are sources of social conflict and can lead to protracted conflict. This treatise also explores the efficacy of problem-solving workshops and referendums as conflict-resolution techniques for boundary demarcation disputes. The data were collected from unstructured, in-depth interviews with a sample of eleven respondents. The data indicate that there is a nexus between this conflict and the theory of basic human needs and that community-identity concerns are central to this dispute. The findings of this study suggest that the conflict is multi-faceted and that the underlying causes can be attributed to unmet human needs. The data was analysed using the grounded theory approach. This allowed the key causes of the conflict to be identified and subsequently informed the recommendations presented in the conclusion of this treatise.
- Full Text:
- Date Issued: 2013
An exploratory study of female labour force participation in South Africa: 1995 - 2010
- Authors: Mahali, Lesala
- Date: 2013
- Subjects: Labor markets -- South Africa , Unemployment -- South Africa , Labor supply -- South Africa , Women -- Employment -- South Africa , Role conflict , Women employees -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11465 , http://hdl.handle.net/10353/d1007050 , Labor markets -- South Africa , Unemployment -- South Africa , Labor supply -- South Africa , Women -- Employment -- South Africa , Role conflict , Women employees -- South Africa
- Description: The role that women play in the economy of any society is a desirable goal for equity and efficiency considerations. Just as with the rest of the world, the South African women lagged behind their male counterparts within the economic empowerment space and in the formal labour force. However, the role of women has undergone some transformations with issues relating to employment opportunities, such that their labour force participation has risen considerably since 1994. The female labour force participation rate is still seen to be persistently lower compared to the male participation rate even in the second decade of democracy. The rate of women labour force participation is even lower than the average. On the other hand, the increases have also been coupled with the rising rate of unemployment among women. The objective of this study was to investigate the determinants of female labour force participation in the South African labour market. The study uses a regression analysis on a cross sectional panel data covering a period of 1995 to 2010. Unlike most popular beliefs, the findings of this study reveal that fertility though not statistically significant, positively influences labour force participation of women. Other variables that are statistically significant in explaining female labour force are HIV/AIDS, marital status, age, household income and education. Race was found to be insignificant in explaining female labour force participation in the South African labour force.
- Full Text:
- Date Issued: 2013
- Authors: Mahali, Lesala
- Date: 2013
- Subjects: Labor markets -- South Africa , Unemployment -- South Africa , Labor supply -- South Africa , Women -- Employment -- South Africa , Role conflict , Women employees -- South Africa
- Language: English
- Type: Thesis , Masters , M Com
- Identifier: vital:11465 , http://hdl.handle.net/10353/d1007050 , Labor markets -- South Africa , Unemployment -- South Africa , Labor supply -- South Africa , Women -- Employment -- South Africa , Role conflict , Women employees -- South Africa
- Description: The role that women play in the economy of any society is a desirable goal for equity and efficiency considerations. Just as with the rest of the world, the South African women lagged behind their male counterparts within the economic empowerment space and in the formal labour force. However, the role of women has undergone some transformations with issues relating to employment opportunities, such that their labour force participation has risen considerably since 1994. The female labour force participation rate is still seen to be persistently lower compared to the male participation rate even in the second decade of democracy. The rate of women labour force participation is even lower than the average. On the other hand, the increases have also been coupled with the rising rate of unemployment among women. The objective of this study was to investigate the determinants of female labour force participation in the South African labour market. The study uses a regression analysis on a cross sectional panel data covering a period of 1995 to 2010. Unlike most popular beliefs, the findings of this study reveal that fertility though not statistically significant, positively influences labour force participation of women. Other variables that are statistically significant in explaining female labour force are HIV/AIDS, marital status, age, household income and education. Race was found to be insignificant in explaining female labour force participation in the South African labour force.
- Full Text:
- Date Issued: 2013