- Title
- Service delivery protests in Hammanskraal, Pretoria
- Creator
- Mnguni, Godfrey Sibusiso
- Subject
- Protest movements -- South Africa -- Pretoria
- Subject
- Community development -- South Africa -- Pretoria Municipal services -- South Africa -- Pretoria Local government -- services -- South Africa -- Pretoria
- Date Issued
- 2018
- Date
- 2018
- Type
- Thesis
- Type
- Masters
- Type
- MA
- Identifier
- http://hdl.handle.net/10948/32226
- Identifier
- vital:31989
- Description
- The purpose of the research was to investigate and explain the factors that contributed to service delivery protests in the Hammanskraal area, Pretoria, South Africa (SA). The focus was to identify the perceived critical and aggravating factors leading to protest actions by residents and the communities in the Hammanskraal area. The unprecedented service delivery protests and demonstrations across the majority of municipalities in SA are well documented. On-going and continuous protest actions since the commencement of democracy occurs despite limited successes in some areas in terms of the provision of electricity and access to clean portable water. The study followed a mixed method approach which included a qualitative and quantitative research approach. Quantitative data were collected and interpreted along with an in-depth literature review and analysis. The study identified the critical factors that contributed to continuous service delivery protests. The identified factors were not unique to the Hammanskraal area and included: poor public participation processes; mismanagement of funds; lack of capacity, and poor public participation processes that are cited as a common factor amongst the leading reasons for rampant service delivery protests across the country. The underlying and aggravating factors that fuelled the service delivery protest in the Hammanskraal area were identified as: the lack and poor delivery of basic services; perceived corruption, and political opportunism. The study concluded that communities engage in protest action and mass mobilisation as the last resort following failed engagements with political leaders and the SA Government. The failed engagements are primarily due to unfulfilled promises and failures of Government to deliver on the catalogue of basic services that communities are entitled to as enshrined in the Constitution.
- Format
- xiii, 94 leaves
- Format
- Publisher
- Nelson Mandela University
- Publisher
- Faculty of Business and Economics Sciences
- Language
- English
- Rights
- Nelson Mandela University
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| Thumbnail | File | Description | Size | Format | |||
|---|---|---|---|---|---|---|---|
| View Details Download | SOURCE1 | GODFREY S MNGUNI.pdf | 1 MB | Adobe Acrobat PDF | View Details Download |