An assessment of the extent to which community based planning is effectively used to identify viable and sustainable local economic development projects as part of municipal integrated development planning in Buffalo City Municipality
- Authors: Ngamlana, Mncedi
- Date: 2018
- Subjects: Economic development projects -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/22857 , vital:30111
- Description: The aim of this study is to investigate public participation mechanisms employed by Buffalo City Municipality and the extent to which these mechanisms influence municipal planning. The study highlights the extent to which the municipality’s development processes and programs are informed by the views of its citizens. This study also provides some useful insights into the extent to which the municipality is complying with legislative requirements for public participation in community-related projects. The approach was designed to respond to two major challenges that were identified at the time, namely: An analysis of the institutional challenges in attempts to promote sustainable livelihoods; and a realisation that decentralisation has concentrated on local government itself and has limited impact on citizens. The research methodology used is both qualitative and quantitative. Furthermore, face-to-face interviews were conducted in order to provide an accurate presentation of information (Leavitt and Bahrami, 1998),. The study revealed that a lack of an integrated approach to planning and program implementation between different departments within BCM even though these should essentially be planning and implementing in one accord. Community based planning (CBP) is one way in which municipalities encourage ward communities to participate in planning with an intended intention that the ward-based plans will feed into bigger strategies of the municipality. What had been uncovered through this study is that in BCM, CBP is not done, and therefore does not influence the development of the IDP and the LED strategy. This means that there is little meaningful community participation in BCM in the development of the IDP and the LED strategy, and therefore the municipality has no guarantee that its development initiatives are targeted towards the real needs of its citizens. Also, the study revealed that ward communities in BCM have no direct influence or control over their own development and over development priorities that are budgeted for by the municipality.
- Full Text:
- Date Issued: 2018
- Authors: Ngamlana, Mncedi
- Date: 2018
- Subjects: Economic development projects -- South Africa -- Eastern Cape , Sustainable development -- South Africa -- Eastern Cape Local government -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/22857 , vital:30111
- Description: The aim of this study is to investigate public participation mechanisms employed by Buffalo City Municipality and the extent to which these mechanisms influence municipal planning. The study highlights the extent to which the municipality’s development processes and programs are informed by the views of its citizens. This study also provides some useful insights into the extent to which the municipality is complying with legislative requirements for public participation in community-related projects. The approach was designed to respond to two major challenges that were identified at the time, namely: An analysis of the institutional challenges in attempts to promote sustainable livelihoods; and a realisation that decentralisation has concentrated on local government itself and has limited impact on citizens. The research methodology used is both qualitative and quantitative. Furthermore, face-to-face interviews were conducted in order to provide an accurate presentation of information (Leavitt and Bahrami, 1998),. The study revealed that a lack of an integrated approach to planning and program implementation between different departments within BCM even though these should essentially be planning and implementing in one accord. Community based planning (CBP) is one way in which municipalities encourage ward communities to participate in planning with an intended intention that the ward-based plans will feed into bigger strategies of the municipality. What had been uncovered through this study is that in BCM, CBP is not done, and therefore does not influence the development of the IDP and the LED strategy. This means that there is little meaningful community participation in BCM in the development of the IDP and the LED strategy, and therefore the municipality has no guarantee that its development initiatives are targeted towards the real needs of its citizens. Also, the study revealed that ward communities in BCM have no direct influence or control over their own development and over development priorities that are budgeted for by the municipality.
- Full Text:
- Date Issued: 2018
The intersection between social development and the internationalisation of higher education in Colombia
- Authors: Anzola-Pardo, Giovanni
- Date: 2018
- Subjects: Education, Higher -- Colombia , Education and globalization International education -- Colombia Education, Higher -- International cooperation -- Colombia
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/23371 , vital:30536
- Description: The study addresses the nature of Colombian sustainable social development and the internationalisation of higher education (iHE). This intersection is analysed within various theoretical paradigms surrounding social sustainable development and the internationalisation of higher education. This study aims at reviewing the activities of Higher Education Institutions (HEIs) which focus on internationalisation. The analysis focuses on the manner in which HEIs in Colombia approach internationalisation vis-à-vis social sustainable development, and emphasis is made on knowledge transfer, research and community engagement. Using the theories of sustainable development, the iHE, in terms of practises and policies, are assessed. Within a mixed-methods approach, data gathered from Colombian university heads (16 presidents and vice-presidents) and 133 individuals responsible for internationalisation affairs is analysed. Concurrent triangulation is used to help introduce a series of themes and sub-themes derived from the qualitative and quantitative information. Within a social constructionist framework, this study has a twofold purpose. On the one hand, it is sought to identify and understand the challenges for Colombia’s academic internationalisation; on the other, an in-depth approach is presented in relation to the way different stakeholders perceive the society-HE internationalisation nexus. The major findings of the study indicate that there is a need to clarify and revise Colombia’s Higher Education policy to address both the education needs of the society and its social development requirements. It was also found that higher education internationalisation could act as an important agent of social change.
- Full Text:
- Date Issued: 2018
- Authors: Anzola-Pardo, Giovanni
- Date: 2018
- Subjects: Education, Higher -- Colombia , Education and globalization International education -- Colombia Education, Higher -- International cooperation -- Colombia
- Language: English
- Type: Thesis , Doctoral , PhD
- Identifier: http://hdl.handle.net/10948/23371 , vital:30536
- Description: The study addresses the nature of Colombian sustainable social development and the internationalisation of higher education (iHE). This intersection is analysed within various theoretical paradigms surrounding social sustainable development and the internationalisation of higher education. This study aims at reviewing the activities of Higher Education Institutions (HEIs) which focus on internationalisation. The analysis focuses on the manner in which HEIs in Colombia approach internationalisation vis-à-vis social sustainable development, and emphasis is made on knowledge transfer, research and community engagement. Using the theories of sustainable development, the iHE, in terms of practises and policies, are assessed. Within a mixed-methods approach, data gathered from Colombian university heads (16 presidents and vice-presidents) and 133 individuals responsible for internationalisation affairs is analysed. Concurrent triangulation is used to help introduce a series of themes and sub-themes derived from the qualitative and quantitative information. Within a social constructionist framework, this study has a twofold purpose. On the one hand, it is sought to identify and understand the challenges for Colombia’s academic internationalisation; on the other, an in-depth approach is presented in relation to the way different stakeholders perceive the society-HE internationalisation nexus. The major findings of the study indicate that there is a need to clarify and revise Colombia’s Higher Education policy to address both the education needs of the society and its social development requirements. It was also found that higher education internationalisation could act as an important agent of social change.
- Full Text:
- Date Issued: 2018
The key drivers of grain commodity prices in South Africa: a market intelligence approach
- Mbhele, Dadewabo Babongile Pearl
- Authors: Mbhele, Dadewabo Babongile Pearl
- Date: 2018
- Subjects: Marketing research -- South Africa , Commodity exchanges -- South Africa Grain -- Economic aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/22725 , vital:30068
- Description: Grain forms a staple part of the majority of the global populations’ diets and it is used a raw material for animal feed in many countries. The envisaged increase in population in years to come can be expected to increase the demand of grain globally. Grain production is expected to fulfil energy requirements since developed countries are increasingly utilising grain as an alternative energy source to reduce the negative environmental effects caused by energy derived from fossil fuels. The grain value chain in South Africa consists of grain producers, input suppliers, millers and processors, as well as traders and speculators. The majority of the grain producers in South Africa are commercial farmers who play an important role in the economy of the country. South Africa trades their grain commodities on the Johannesburg Stock Exchange where grain prices are controlled by different social, economic and political factors. This gives rise to grain commodity price volatility because of its sensitivity to market changes. This study focuses on the difficulty faced by the grain producers and stakeholders in the value chain, like traders and speculators, who are exposed to price related risks as a result of the volatility of the grain commodity. It presents the current mitigation strategies that are available to hedge against these risks. Research shows that the current mitigation strategies are not being fully utilised by the grain producers because of their lack of skills and the time to search through and make sense of the datasets on the abundance of factors that influence the grain commodities market. This study presents a market intelligence approach as a solution to the grain volatility price risk. Market intelligence is utilised to enable the prediction of grain prices and to discover the factors that are driving the market at different periods. This is achieved by utilising neural networks and relative importance statistical techniques. In this study, it was found that the impact of the different factors changes from time to time. It proposed a technique for making sense of the changes in the prices of grain commodities. A framework for the implementation of market intelligence to mitigate against price volatility risks is proposed as an output of this study. The impact of the findings of this study to the grain producers and stakeholders in the value chain is that they can have insight on which factor is driving the market at a given period. This would enable then to adjust their activities and enable increased profitability.
- Full Text:
- Date Issued: 2018
- Authors: Mbhele, Dadewabo Babongile Pearl
- Date: 2018
- Subjects: Marketing research -- South Africa , Commodity exchanges -- South Africa Grain -- Economic aspects -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/22725 , vital:30068
- Description: Grain forms a staple part of the majority of the global populations’ diets and it is used a raw material for animal feed in many countries. The envisaged increase in population in years to come can be expected to increase the demand of grain globally. Grain production is expected to fulfil energy requirements since developed countries are increasingly utilising grain as an alternative energy source to reduce the negative environmental effects caused by energy derived from fossil fuels. The grain value chain in South Africa consists of grain producers, input suppliers, millers and processors, as well as traders and speculators. The majority of the grain producers in South Africa are commercial farmers who play an important role in the economy of the country. South Africa trades their grain commodities on the Johannesburg Stock Exchange where grain prices are controlled by different social, economic and political factors. This gives rise to grain commodity price volatility because of its sensitivity to market changes. This study focuses on the difficulty faced by the grain producers and stakeholders in the value chain, like traders and speculators, who are exposed to price related risks as a result of the volatility of the grain commodity. It presents the current mitigation strategies that are available to hedge against these risks. Research shows that the current mitigation strategies are not being fully utilised by the grain producers because of their lack of skills and the time to search through and make sense of the datasets on the abundance of factors that influence the grain commodities market. This study presents a market intelligence approach as a solution to the grain volatility price risk. Market intelligence is utilised to enable the prediction of grain prices and to discover the factors that are driving the market at different periods. This is achieved by utilising neural networks and relative importance statistical techniques. In this study, it was found that the impact of the different factors changes from time to time. It proposed a technique for making sense of the changes in the prices of grain commodities. A framework for the implementation of market intelligence to mitigate against price volatility risks is proposed as an output of this study. The impact of the findings of this study to the grain producers and stakeholders in the value chain is that they can have insight on which factor is driving the market at a given period. This would enable then to adjust their activities and enable increased profitability.
- Full Text:
- Date Issued: 2018
Characteristics and key-success factors of future sought-after retirement villages in George, South Africa
- Authors: Earle, Isak Sameul
- Date: 2018
- Subjects: Retirement communities -- South Africa -- George , Retirees -- Housing -- South Africa -- George Retirement -- South Africa -- George -- Planning Retirees -- South Africa -- George -- Economic conditions
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/22038 , vital:29815
- Description: This study is about obtaining information about international and national trends and features of sought-after retirement villages by means of a literature review (secondary research) as well as by means of a survey amongst estate agents and retirees currently residing in George (primary research). The primary research objective was to develop a Retirement Village Features Model (a set of features, development guidelines, conditions and requirements) for a sought-after retirement village in George, derived from scientific knowledge, resultant from findings and conclusions from primary and secondary research conducted by the researcher. The literature review revealed that worldwide, the population continues to get older and that the number of retirees requiring retirement homes is growing and supply is not keeping pace with the ever-growing demand. It also revealed 16 characteristics of retirement villages that were used as a basis for designing the questionnaire namely the expectation and the importance of: living amongst peers for social interaction, safety and security facilities, an easy-care lifestyle, economic investment security, recreational leisure facilities, beautiful designed buildings and homes, location, privacy, effective management of the development, well nurtured gardens, paved pedestrian walkways, wheelchair friendly designs, low maintenance housing designs, offering facilities for successful ageing, green energy design houses and facilities and the importance of not selling to potential buyers under the age of 50. Although the expectation of each of the 16 characteristics of a sought-after retirement village was high for most participants, the level of importance of each characteristic varied quite a lot. This might be a good indication that participants would like to have all the characteristics present in the development but are sceptical about costs that might be incurred to the homeowner having those characteristics present in the village. The participants in the study also indicated various desired characteristics of a future sought after retirement village that forms part of the Model which conforms to literature findings. These include: emergency assistance button in houses and emergency response services, a clubhouse with catering and braai facilities, WI-FI services in all areas, a pet-friendly environment with park for domestic animals and access to Frail Care and Assisted Living facilities. Participants in the survey also indicated their preference for housing in future sought-after retirement villages namely; 52.17% preferred a two bedroom privately owned home, 33.04% preferred a three bedroom privately owned house, 7.83% preferred renting a one or two-bedroom house and 6.96% prefer a one bedroom privately owned house. 71.31% of participants who responded regarded assisted living services and frail care services and facilities as very important or of utmost importance. This paper was aimed at capturing the essence of how retirees feel about their homes and lifestyle environments. By incorporating the findings and recommendations contained in this study into their development plans for future retirement villages, development companies will have a competitive advantage over their rivals in this industry. It is recommended that future research regarding retirement villages should include other regions in South Africa to improve the model. It is also recommended that further research can be done on how expected facilities in retirement villages can become self- sufficient and subsequently alleviating the maintenance costs for homeowners and hence rendering more value to the homeowner.
- Full Text:
- Date Issued: 2018
- Authors: Earle, Isak Sameul
- Date: 2018
- Subjects: Retirement communities -- South Africa -- George , Retirees -- Housing -- South Africa -- George Retirement -- South Africa -- George -- Planning Retirees -- South Africa -- George -- Economic conditions
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/22038 , vital:29815
- Description: This study is about obtaining information about international and national trends and features of sought-after retirement villages by means of a literature review (secondary research) as well as by means of a survey amongst estate agents and retirees currently residing in George (primary research). The primary research objective was to develop a Retirement Village Features Model (a set of features, development guidelines, conditions and requirements) for a sought-after retirement village in George, derived from scientific knowledge, resultant from findings and conclusions from primary and secondary research conducted by the researcher. The literature review revealed that worldwide, the population continues to get older and that the number of retirees requiring retirement homes is growing and supply is not keeping pace with the ever-growing demand. It also revealed 16 characteristics of retirement villages that were used as a basis for designing the questionnaire namely the expectation and the importance of: living amongst peers for social interaction, safety and security facilities, an easy-care lifestyle, economic investment security, recreational leisure facilities, beautiful designed buildings and homes, location, privacy, effective management of the development, well nurtured gardens, paved pedestrian walkways, wheelchair friendly designs, low maintenance housing designs, offering facilities for successful ageing, green energy design houses and facilities and the importance of not selling to potential buyers under the age of 50. Although the expectation of each of the 16 characteristics of a sought-after retirement village was high for most participants, the level of importance of each characteristic varied quite a lot. This might be a good indication that participants would like to have all the characteristics present in the development but are sceptical about costs that might be incurred to the homeowner having those characteristics present in the village. The participants in the study also indicated various desired characteristics of a future sought after retirement village that forms part of the Model which conforms to literature findings. These include: emergency assistance button in houses and emergency response services, a clubhouse with catering and braai facilities, WI-FI services in all areas, a pet-friendly environment with park for domestic animals and access to Frail Care and Assisted Living facilities. Participants in the survey also indicated their preference for housing in future sought-after retirement villages namely; 52.17% preferred a two bedroom privately owned home, 33.04% preferred a three bedroom privately owned house, 7.83% preferred renting a one or two-bedroom house and 6.96% prefer a one bedroom privately owned house. 71.31% of participants who responded regarded assisted living services and frail care services and facilities as very important or of utmost importance. This paper was aimed at capturing the essence of how retirees feel about their homes and lifestyle environments. By incorporating the findings and recommendations contained in this study into their development plans for future retirement villages, development companies will have a competitive advantage over their rivals in this industry. It is recommended that future research regarding retirement villages should include other regions in South Africa to improve the model. It is also recommended that further research can be done on how expected facilities in retirement villages can become self- sufficient and subsequently alleviating the maintenance costs for homeowners and hence rendering more value to the homeowner.
- Full Text:
- Date Issued: 2018
Plight of small-scale citrus farmers in Ngqushwa and Addo, Eastern Cape
- Authors: Mdingi, Chulumanco
- Date: 2018
- Subjects: Farmers -- South Africa -- Peddie , Farms, Small -- South Africa -- Eastern Cape Agriculture -- South Africa -- Eastern Cape Agriculture and state -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/22714 , vital:30066
- Description: During colonial and Apartheid regimes, blacks were limited to only being subsistence and labourers of white commercial farmers, and this contributed to inequality between the two race groups. White commercial farmers were significantly supported by the previous regimes through research, finance and machinery. However, the new government has proven to have failed in properly coordinated support programmes to small-scale black farmers leading into compromised livelihoods and vulnerability. This is a qualitative study that used semi-structured interviews for data gathering with nine small-scale citrus farmers from Ngqushwa and Addo. The key findings of the study showed that small-scale citrus farmers have difficulty with accessing finance for expansion. These farmers have no other sources of income; they solely depend on the sale of their produce to make a living. Access to land still remains a challenge, thus limiting their aspirations of expansion. Access to lucrative markets is dependent on forming relationships with established white marketing and export agencies. The government programmes that some of these farmers took part in left them vulnerable due to the abrupt stopping of the rollout before the stipulated term ended. The poor coordination of the limited support that relevant institutions provide has emerged as a key factor that threatens the livelihoods of small-scale farmers.
- Full Text:
- Date Issued: 2018
- Authors: Mdingi, Chulumanco
- Date: 2018
- Subjects: Farmers -- South Africa -- Peddie , Farms, Small -- South Africa -- Eastern Cape Agriculture -- South Africa -- Eastern Cape Agriculture and state -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/22714 , vital:30066
- Description: During colonial and Apartheid regimes, blacks were limited to only being subsistence and labourers of white commercial farmers, and this contributed to inequality between the two race groups. White commercial farmers were significantly supported by the previous regimes through research, finance and machinery. However, the new government has proven to have failed in properly coordinated support programmes to small-scale black farmers leading into compromised livelihoods and vulnerability. This is a qualitative study that used semi-structured interviews for data gathering with nine small-scale citrus farmers from Ngqushwa and Addo. The key findings of the study showed that small-scale citrus farmers have difficulty with accessing finance for expansion. These farmers have no other sources of income; they solely depend on the sale of their produce to make a living. Access to land still remains a challenge, thus limiting their aspirations of expansion. Access to lucrative markets is dependent on forming relationships with established white marketing and export agencies. The government programmes that some of these farmers took part in left them vulnerable due to the abrupt stopping of the rollout before the stipulated term ended. The poor coordination of the limited support that relevant institutions provide has emerged as a key factor that threatens the livelihoods of small-scale farmers.
- Full Text:
- Date Issued: 2018
Agricultural development and emerging small-scale farmers in Mbizana Local Municipality
- Authors: Nxitywa, Nosithembiso
- Date: 2018
- Subjects: Farmers -- South Africa -- Eastern Cape , Farms, Small --South Africa -- Eastern Cape Agricultural development projects -- South Africa -- Eastern Cape Agriculture -- Economic aspects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/33726 , vital:33006
- Description: The agricultural sector is among one of the sectors that contribute to the economy of the country, in job creation and food security to mention a few aspects. The Eastern Cape Province is one of the poorest provinces in the country where most people depend on small-scale agriculture as their major source of livelihood, particularly in the rural areas. This is mainly due to the challenges of poverty and unemployment. Small-scale farming is a key activity to eliminate poverty and unemployment. However, mainly obstacles prevail and this includes access to markets, support and skills development. This research study aims to investigate the sustainability of small-scale farmers. The data was collected by means of in depth interviews from Mbizana local Municipality. A total of 12 respondents were selected as a sample for this investigation as well as ensuring that data quality is attained. Causal layered analysis was used to analyse the results. The results indicate that small-scale farmers are faced with several challenges which include, finance, skilled contractors and land ownership. Furthermore, it is evident that small-scale farmers are struggling to obtain a sustainable economic return. Farmers can participate in high-value markets by obtaining the required food safety certifications, which otherwise would be inaccessible to them individually but as groups or cooperatives to enhance them to easily access markets. In local informal markets, for instance, smallholders often find their prices undercut by produce that informal traders buy from large-scale commercial farmers. Supermarket chains, on the other hand, provide a lucrative niche market for smallholders but these downstream linkages are limited to smallholders that meet product variety and quality standards.
- Full Text:
- Date Issued: 2018
- Authors: Nxitywa, Nosithembiso
- Date: 2018
- Subjects: Farmers -- South Africa -- Eastern Cape , Farms, Small --South Africa -- Eastern Cape Agricultural development projects -- South Africa -- Eastern Cape Agriculture -- Economic aspects -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/33726 , vital:33006
- Description: The agricultural sector is among one of the sectors that contribute to the economy of the country, in job creation and food security to mention a few aspects. The Eastern Cape Province is one of the poorest provinces in the country where most people depend on small-scale agriculture as their major source of livelihood, particularly in the rural areas. This is mainly due to the challenges of poverty and unemployment. Small-scale farming is a key activity to eliminate poverty and unemployment. However, mainly obstacles prevail and this includes access to markets, support and skills development. This research study aims to investigate the sustainability of small-scale farmers. The data was collected by means of in depth interviews from Mbizana local Municipality. A total of 12 respondents were selected as a sample for this investigation as well as ensuring that data quality is attained. Causal layered analysis was used to analyse the results. The results indicate that small-scale farmers are faced with several challenges which include, finance, skilled contractors and land ownership. Furthermore, it is evident that small-scale farmers are struggling to obtain a sustainable economic return. Farmers can participate in high-value markets by obtaining the required food safety certifications, which otherwise would be inaccessible to them individually but as groups or cooperatives to enhance them to easily access markets. In local informal markets, for instance, smallholders often find their prices undercut by produce that informal traders buy from large-scale commercial farmers. Supermarket chains, on the other hand, provide a lucrative niche market for smallholders but these downstream linkages are limited to smallholders that meet product variety and quality standards.
- Full Text:
- Date Issued: 2018
Assessing the impact of the Employment Equity Act on the employee satisfaction in the manufacturing sector
- Authors: Gina, Mondli
- Date: 2018
- Subjects: Job satisfaction -- South Africa , Employee motivation -- South Africa Labor laws and legislation -- South Africa South Africa -- Employment Equity Act, 1998 , Manufacturing industries -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/30150 , vital:30845
- Description: It has been observed that the workplace environment affects the performance and job satisfaction of employees. Employees are more than the most important asset for an organisation, they play an essential role in current operational performance and future competitive advantage. Employees spend a major part of their life in the organisation within which they work. Managing the diversity of human capital in an organisations is key towards organisational sustainability in the manufacturing sector. The main objective of this study was to determine the degree of employees’ job satisfaction towards the implementation of Employment Equity Act in the manufacturing sector. One of the most important and broad-based challenges currently facing organisations in various sectors is adapting to people who are different. The term used for describing this challenge is workforce diversity. Workforce diversity means that organisations are becoming a more heterogeneous mix of people in terms gender, age, race, ethnicity, and sexual orientation. The main aim of the Employment Equity Act is the creation of a diverse workforce within South African organisations. If the organisation wants to remain competitive in the environment that its operating, it requires an effective management of diversity. The South African manufacturing sector is facing a major challenge regarding the attainment of workforce diversity in terms of implementing Employment Equity Act legislation, hence this study was an exploratory field study with the aim of understanding what impact the implementation of Employment Equity has on the employee job satisfaction in manufacturing sector. The study further investigated whether variables such as, workplace diversity, organisation culture, change management, leadership style and employee engagement do affect employee job satisfaction. A detailed questionnaire was distributed to a convenience sample of employees who are working in the manufacturing organisations. The data collected from this study was analysed by the statistician consultant provided by the Nelson Mandela University. In this iv study, the collected data was analysed using the latest Statistical Package for the Social Sciences (SPSS) which reflects the data as graphical representations. The results of the study revealed that over 60% of organisations in the manufacturing sector, and represented in the study are creating a ‘great place to work’ and their employees are satisfied with their jobs. Although, overall results of the study illustrate that employees in the manufacturing sector are satisfied with their organisations and which results in job satisfaction, an interesting finding was discovered in the study and which might have implications for manufacturing organisations in the way change management processes are carried out. The study findings revealed that the level of involvement as perceived by respondents was limited to adequate information and not necessarily total participation in the decision process. The study recommends that change management processes should include the participation of all employees in the organisation. Conclusions and recommendations were drawn from the literature and the findings of the study.
- Full Text:
- Date Issued: 2018
- Authors: Gina, Mondli
- Date: 2018
- Subjects: Job satisfaction -- South Africa , Employee motivation -- South Africa Labor laws and legislation -- South Africa South Africa -- Employment Equity Act, 1998 , Manufacturing industries -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/30150 , vital:30845
- Description: It has been observed that the workplace environment affects the performance and job satisfaction of employees. Employees are more than the most important asset for an organisation, they play an essential role in current operational performance and future competitive advantage. Employees spend a major part of their life in the organisation within which they work. Managing the diversity of human capital in an organisations is key towards organisational sustainability in the manufacturing sector. The main objective of this study was to determine the degree of employees’ job satisfaction towards the implementation of Employment Equity Act in the manufacturing sector. One of the most important and broad-based challenges currently facing organisations in various sectors is adapting to people who are different. The term used for describing this challenge is workforce diversity. Workforce diversity means that organisations are becoming a more heterogeneous mix of people in terms gender, age, race, ethnicity, and sexual orientation. The main aim of the Employment Equity Act is the creation of a diverse workforce within South African organisations. If the organisation wants to remain competitive in the environment that its operating, it requires an effective management of diversity. The South African manufacturing sector is facing a major challenge regarding the attainment of workforce diversity in terms of implementing Employment Equity Act legislation, hence this study was an exploratory field study with the aim of understanding what impact the implementation of Employment Equity has on the employee job satisfaction in manufacturing sector. The study further investigated whether variables such as, workplace diversity, organisation culture, change management, leadership style and employee engagement do affect employee job satisfaction. A detailed questionnaire was distributed to a convenience sample of employees who are working in the manufacturing organisations. The data collected from this study was analysed by the statistician consultant provided by the Nelson Mandela University. In this iv study, the collected data was analysed using the latest Statistical Package for the Social Sciences (SPSS) which reflects the data as graphical representations. The results of the study revealed that over 60% of organisations in the manufacturing sector, and represented in the study are creating a ‘great place to work’ and their employees are satisfied with their jobs. Although, overall results of the study illustrate that employees in the manufacturing sector are satisfied with their organisations and which results in job satisfaction, an interesting finding was discovered in the study and which might have implications for manufacturing organisations in the way change management processes are carried out. The study findings revealed that the level of involvement as perceived by respondents was limited to adequate information and not necessarily total participation in the decision process. The study recommends that change management processes should include the participation of all employees in the organisation. Conclusions and recommendations were drawn from the literature and the findings of the study.
- Full Text:
- Date Issued: 2018
Dimensions of a memorable experience within a marine tourism context
- Authors: Jonas, Altouise Glowdean
- Date: 2018
- Subjects: Customer relations -- Management , Customer relations Relationship marketing Tourism -- Environmental aspects Coastal zone management -- Environmental aspects
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/30540 , vital:30958
- Description: Worldwide, businesses are operating in an environment which is continuously changing, forcing them to adapt their strategies in order to remain competitive. Two changes were of particular importance to this study. Firstly, businesses are faced with an increasing demand from consumers for experiences as opposed to products and services. Secondly, consumers are demanding experiences that are not just ordinary, but are unique and memorable. As one of the largest and most diverse industries globally, tourism offers a multitude of tourist activities. Marine tourism is one of the oldest, most popular and fastest developing types of tourism globally. Marine tourism has also become popular in South Africa. This popularity might be attributed to the country’s expansive coastline and to it being home to one of the most diverse marine systems in the world. Marine tourism makes significant contributions to South Africa’s economy. More benefits can be derived from this lucrative type of tourism if attention is given to the design and provision of marine tourism experiences that go beyond average experiences, and become memorable experiences. The reason for conducting this research was to provide the South African tourism industry, and marine tourism operators in particular, with information which might assist them in designing and staging memorable experiences. Such memorable experiences could result in a competitive advantage and enable the operators to attract more customers, which in turn, will benefit the individual operators, the industry as a whole, and ultimately, the South African economy. The study focused on three marine tourism activities, namely; shark-diving, visits to marine protected areas and whale-watching. Eight dimensions, namely; Delight, Hedonism, Involvement, Knowledge, Meaningfulness, Novelty, Refreshment and Social-Interaction were identified as prospective dimensions of a memorable experience within a marine tourism context. v The study employed purposive, convenience and snowball sampling to identify potential respondents. Primary data was collected by means of an online survey and paper-based self-administered questionnaires. Four hundred and forty-four useable responses were received. The results of the empirical study showed a positive correlation between all the dimensions and memorable experience for each of the three activities and for all the activities combined. A second order factor analysis showed that the eight dimensions loaded onto two factors. The resulting factors were named as the Affective Domain (consisting of Hedonism, Refreshment, Delight and Involvement) and the Cognitive Domain (consisting of Knowledge, Social- Interaction, Meaningfulness and Novelty). A positive relationship was found between the Affective Domain and Memorable Experience and also between the Cognitive Domain and Memorable Experience. The Cognitive domain showed a stronger relationship with Memorable Experience than what the Affective Domain did, for all the activities combined. The memorability of an experience in the case of all three activities combined can, firstly, be improved by Involvement. This is closely followed by the following dimensions in the Affective Domain; Delight, Hedonism and Refreshment. Under the Cognitive Domain the factor which is most important for improving memorability of all the activities combined is Meaningfulness, followed by Knowledge, Novelty and Social-Interaction. Finally, structural equation modelling confirmed a model representing the eight experience dimensions (Delight, Hedonism, Involvement, Knowledge, Meaningfulness, Novelty, Refreshment and Social-Interaction) and identified the relationships between the dimensions and Memorable Experience. This study makes four important contributions. Firstly, it contributes to the under-researched topic of marine tourism in South Africa. Secondly, it adds to the literature on memorable tourism experiences, specifically memorable marine tourism experiences and provides a measurement instrument and framework for further research. Thirdly, the study identifies and confirms that ‘delight’ is an important dimension of a memorable marine tourism experience. vi Lastly, a model was developed which can be used by marine tourism operators to enhance their strategies, operations and facilities which will enable operators to achieve a sustainable competitive advantage.
- Full Text:
- Date Issued: 2018
- Authors: Jonas, Altouise Glowdean
- Date: 2018
- Subjects: Customer relations -- Management , Customer relations Relationship marketing Tourism -- Environmental aspects Coastal zone management -- Environmental aspects
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/30540 , vital:30958
- Description: Worldwide, businesses are operating in an environment which is continuously changing, forcing them to adapt their strategies in order to remain competitive. Two changes were of particular importance to this study. Firstly, businesses are faced with an increasing demand from consumers for experiences as opposed to products and services. Secondly, consumers are demanding experiences that are not just ordinary, but are unique and memorable. As one of the largest and most diverse industries globally, tourism offers a multitude of tourist activities. Marine tourism is one of the oldest, most popular and fastest developing types of tourism globally. Marine tourism has also become popular in South Africa. This popularity might be attributed to the country’s expansive coastline and to it being home to one of the most diverse marine systems in the world. Marine tourism makes significant contributions to South Africa’s economy. More benefits can be derived from this lucrative type of tourism if attention is given to the design and provision of marine tourism experiences that go beyond average experiences, and become memorable experiences. The reason for conducting this research was to provide the South African tourism industry, and marine tourism operators in particular, with information which might assist them in designing and staging memorable experiences. Such memorable experiences could result in a competitive advantage and enable the operators to attract more customers, which in turn, will benefit the individual operators, the industry as a whole, and ultimately, the South African economy. The study focused on three marine tourism activities, namely; shark-diving, visits to marine protected areas and whale-watching. Eight dimensions, namely; Delight, Hedonism, Involvement, Knowledge, Meaningfulness, Novelty, Refreshment and Social-Interaction were identified as prospective dimensions of a memorable experience within a marine tourism context. v The study employed purposive, convenience and snowball sampling to identify potential respondents. Primary data was collected by means of an online survey and paper-based self-administered questionnaires. Four hundred and forty-four useable responses were received. The results of the empirical study showed a positive correlation between all the dimensions and memorable experience for each of the three activities and for all the activities combined. A second order factor analysis showed that the eight dimensions loaded onto two factors. The resulting factors were named as the Affective Domain (consisting of Hedonism, Refreshment, Delight and Involvement) and the Cognitive Domain (consisting of Knowledge, Social- Interaction, Meaningfulness and Novelty). A positive relationship was found between the Affective Domain and Memorable Experience and also between the Cognitive Domain and Memorable Experience. The Cognitive domain showed a stronger relationship with Memorable Experience than what the Affective Domain did, for all the activities combined. The memorability of an experience in the case of all three activities combined can, firstly, be improved by Involvement. This is closely followed by the following dimensions in the Affective Domain; Delight, Hedonism and Refreshment. Under the Cognitive Domain the factor which is most important for improving memorability of all the activities combined is Meaningfulness, followed by Knowledge, Novelty and Social-Interaction. Finally, structural equation modelling confirmed a model representing the eight experience dimensions (Delight, Hedonism, Involvement, Knowledge, Meaningfulness, Novelty, Refreshment and Social-Interaction) and identified the relationships between the dimensions and Memorable Experience. This study makes four important contributions. Firstly, it contributes to the under-researched topic of marine tourism in South Africa. Secondly, it adds to the literature on memorable tourism experiences, specifically memorable marine tourism experiences and provides a measurement instrument and framework for further research. Thirdly, the study identifies and confirms that ‘delight’ is an important dimension of a memorable marine tourism experience. vi Lastly, a model was developed which can be used by marine tourism operators to enhance their strategies, operations and facilities which will enable operators to achieve a sustainable competitive advantage.
- Full Text:
- Date Issued: 2018
Contribution of the wool clip project to beneficiaries in King Sabata Dalindyebo Local Municipality
- Madiba, Nangamso Vuyo Hillary
- Authors: Madiba, Nangamso Vuyo Hillary
- Date: 2018
- Subjects: Economic development -- South Africa -- Eastern Cape , Wool industry -- South Africa -- Eastern Cape Sheep industry -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/30800 , vital:31136
- Description: The focus of the study was on the contribution of the Wool Clip Project to beneficiaries in King Sabata Dalindyebo Local Municipality (KSD LM). KSD LM is predominantly rural and constitutes an integral part of OR Tambo District Municipality which is part of the Eastern Cape Province. The poverty head count in KSD LM was at 14,7% in 2016. The Eastern Cape had the highest percentage of households owning sheep in the country. Approximately 775, 300 sheep were in KSD LM in 2012. This study was located within the local economic development framework. A gap was identified in the yields in terms of national sales of wool which are not commensurate with the portion accounted for in the national flock. The National, Provincial and Local spheres of government intervened resulting in the introduction of the Wool Clip Project as a vehicle to mitigate the challenges encountered with regard to wool production. Through the intervention, it was expected that there should be an improvement in the national sales of wool. The aim of the research was to determine whether the Wool Clip Project has made a contribution to the beneficiaries. This was done through the following objectives: - Determination of whether the project has made a contribution to its intended beneficiaries in terms of its objectives, which are outlined in the Business Plan for the Wool Clip Project (2014). - Determination of whether there has been adequate public participation as dictated by Chapter 4, sections 17 to 22 of the Municipal Systems Act No. 32 of 2000. - Investigation of whether the project has made a meaningful contribution to the relevant communities through the creation of sustainable employment opportunities. v A literature review was done using relevant sources of information and knowledge such as books, journals, policies, research outputs. The aim was to provide a well thought out theoretical framework. The research methodology applied to this study was qualitative, taking into account the nature of the study. Data was collected by conducting semi-structured interviews with ten respondents, who were selected through purposive sampling. The data was then analysed and interpreted using themes and sub-themes. Based on the findings, it was concluding that the project has had a positive effect on the lives of the beneficiaries, even though there is room for improvement. Secondly, it has been established that public participation took place during the introduction of the project as legislated. Thirdly, the project has not contributed to sustainable job creation but there are, however, some benefits that the community has gained from it. Recommendations were made towards improved implementation of the project.
- Full Text:
- Date Issued: 2018
- Authors: Madiba, Nangamso Vuyo Hillary
- Date: 2018
- Subjects: Economic development -- South Africa -- Eastern Cape , Wool industry -- South Africa -- Eastern Cape Sheep industry -- South Africa -- Eastern Cape
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/30800 , vital:31136
- Description: The focus of the study was on the contribution of the Wool Clip Project to beneficiaries in King Sabata Dalindyebo Local Municipality (KSD LM). KSD LM is predominantly rural and constitutes an integral part of OR Tambo District Municipality which is part of the Eastern Cape Province. The poverty head count in KSD LM was at 14,7% in 2016. The Eastern Cape had the highest percentage of households owning sheep in the country. Approximately 775, 300 sheep were in KSD LM in 2012. This study was located within the local economic development framework. A gap was identified in the yields in terms of national sales of wool which are not commensurate with the portion accounted for in the national flock. The National, Provincial and Local spheres of government intervened resulting in the introduction of the Wool Clip Project as a vehicle to mitigate the challenges encountered with regard to wool production. Through the intervention, it was expected that there should be an improvement in the national sales of wool. The aim of the research was to determine whether the Wool Clip Project has made a contribution to the beneficiaries. This was done through the following objectives: - Determination of whether the project has made a contribution to its intended beneficiaries in terms of its objectives, which are outlined in the Business Plan for the Wool Clip Project (2014). - Determination of whether there has been adequate public participation as dictated by Chapter 4, sections 17 to 22 of the Municipal Systems Act No. 32 of 2000. - Investigation of whether the project has made a meaningful contribution to the relevant communities through the creation of sustainable employment opportunities. v A literature review was done using relevant sources of information and knowledge such as books, journals, policies, research outputs. The aim was to provide a well thought out theoretical framework. The research methodology applied to this study was qualitative, taking into account the nature of the study. Data was collected by conducting semi-structured interviews with ten respondents, who were selected through purposive sampling. The data was then analysed and interpreted using themes and sub-themes. Based on the findings, it was concluding that the project has had a positive effect on the lives of the beneficiaries, even though there is room for improvement. Secondly, it has been established that public participation took place during the introduction of the project as legislated. Thirdly, the project has not contributed to sustainable job creation but there are, however, some benefits that the community has gained from it. Recommendations were made towards improved implementation of the project.
- Full Text:
- Date Issued: 2018
Human resources strategies for creating a green organisational culture
- Authors: Jacobs, Petro
- Date: 2018
- Subjects: Personnel management , Environmental responsibility Corporate culture Social responsibility of business
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/22090 , vital:29839
- Description: Organisations of the future have to focus strongly on sustainability to meet the needs of and ensure the survival of future generations. Many organisations either ignore environmental issues or address these issues superficially. To become a green organisation, requires a change in attitude, knowledge and behaviour and therefore a change in organisational culture. The purpose of this study was to explore Human Resources strategies for developing and implementing a green organisational culture in organisations. To address the main problem and the identified sub-problems, a literature study was undertaken. The concept of sustainability was explored, the rationale for going green and major stakeholders in creating a green organisational culture were identified. The literature study provided a synopsis of previous research on HR strategies for managing a culture change and more specifically, for creating and implementing a green culture in organisations. The research revealed that leadership, communication, recruitment, orientation, training, performance management, reward and recognition initiatives, as well as discipline, could be used to develop green values, attitudes and behaviours among organisational members. A web-based survey with a questionnaire as data collecting instrument was conducted among public and private organisations in the Nelson Mandela Bay Metropolitan area to determine the extent to which these organisations used the identified HR strategies to create a green organisational culture. A snowball sample technique was used. The main factors surveyed, included leadership, green technologies, green communication, HR strategies and procedures, brand communication and brand image. The results confirmed that executives or senior management were the main drivers to create a green culture; however, even though these leaders were considered passionate about the environment, they did not optimise the vision values and strategy to build a green organisational culture. The study also confirmed that although these organisations used green technologies to reduce waste, they did not encourage or reward employees for their contributions to green initiatives and did not adequately use communication in this respect. The results revealed that of the factors surveyed, leadership and HR strategies or procedures contributed the most to organisations developing a green organisational brand or image. The study confirmed the importance of using an integrated approach to develop a green organisation. Such an approach is initiated by senior management, through the formulation of a green vision, green values and a green strategy, and is supported by both technological resources and employee contributions. In addition, HR strategies should be aligned vertically and horizontally to develop an appropriate green mind-set and behaviour among all organisational members. In this respect, the HR department should also model appropriate green behaviours.
- Full Text:
- Date Issued: 2018
- Authors: Jacobs, Petro
- Date: 2018
- Subjects: Personnel management , Environmental responsibility Corporate culture Social responsibility of business
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/22090 , vital:29839
- Description: Organisations of the future have to focus strongly on sustainability to meet the needs of and ensure the survival of future generations. Many organisations either ignore environmental issues or address these issues superficially. To become a green organisation, requires a change in attitude, knowledge and behaviour and therefore a change in organisational culture. The purpose of this study was to explore Human Resources strategies for developing and implementing a green organisational culture in organisations. To address the main problem and the identified sub-problems, a literature study was undertaken. The concept of sustainability was explored, the rationale for going green and major stakeholders in creating a green organisational culture were identified. The literature study provided a synopsis of previous research on HR strategies for managing a culture change and more specifically, for creating and implementing a green culture in organisations. The research revealed that leadership, communication, recruitment, orientation, training, performance management, reward and recognition initiatives, as well as discipline, could be used to develop green values, attitudes and behaviours among organisational members. A web-based survey with a questionnaire as data collecting instrument was conducted among public and private organisations in the Nelson Mandela Bay Metropolitan area to determine the extent to which these organisations used the identified HR strategies to create a green organisational culture. A snowball sample technique was used. The main factors surveyed, included leadership, green technologies, green communication, HR strategies and procedures, brand communication and brand image. The results confirmed that executives or senior management were the main drivers to create a green culture; however, even though these leaders were considered passionate about the environment, they did not optimise the vision values and strategy to build a green organisational culture. The study also confirmed that although these organisations used green technologies to reduce waste, they did not encourage or reward employees for their contributions to green initiatives and did not adequately use communication in this respect. The results revealed that of the factors surveyed, leadership and HR strategies or procedures contributed the most to organisations developing a green organisational brand or image. The study confirmed the importance of using an integrated approach to develop a green organisation. Such an approach is initiated by senior management, through the formulation of a green vision, green values and a green strategy, and is supported by both technological resources and employee contributions. In addition, HR strategies should be aligned vertically and horizontally to develop an appropriate green mind-set and behaviour among all organisational members. In this respect, the HR department should also model appropriate green behaviours.
- Full Text:
- Date Issued: 2018
A service delivery framework to unlock the revenue potential of the SME segments of commercercial banks in South Africa
- Authors: Mahlati, Mphenduli Mncedi
- Date: 2018
- Subjects: Small business -- Finance , Financial services industry -- Information technology Banks and banking Technological innovations
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/31633 , vital:31639
- Description: Small and Medium sized Enterprises (SMEs) are a vital driver to the world economy. They provide more than 60% of overall employment globally and approximately 80% of jobs in developed economies. This segment however remains underserved by banks who have struggled to serve SMEs effectively. Nevertheless banks are still perfectly placed to capture the needs of SME customers and to provide them with greater value adding services that address their needs. However, this must be done in a cost-effective manner to ensure long-term portfolio and banking profitability. SME Banking faces several challenges centred on the high cost to serve and profitability. For the banking sector to overcome these challenges and still meet increasing and changing customer needs, significant investment in digital technology is required. The literature reviewed identified that in order to unlock the revenue potential embedded within the SME segment; banks need ground-breaking solutions to solve their revenue and profitability conundrum. This study mentions that such solutions will need to be focused around placing banks as market enablers, by way of providing SMEs with a growth platform and not just financial transaction services. The study also identified a hybrid service delivery model and a digital ecosystem approach to SME banking as being pivotal to unlocking the revenue potential embedded within the segment. Through a digital ecosystem approach, banks can leverage their intra and inter banking network to assist SMEs to grow their businesses. In the process, this will serve as a way of increasing penetration into this underserved segment. In addition, such an approach to banking necessitates an acceptance of how interconnected business relationships have the capacity to enable business growth and subsequently to address SME banking risk. To also consider that banks in South Africa continue to view SMEs as being too risky and costly to serve. This study attempts to address this perceived riskiness by presenting a service delivery framework, which consists of key factors that would influence the revenue potential of the SME segments of Commercial Banks in South Africa. The empirical part of the research evaluated banking official’s awareness and understanding of key concepts that is likely to influence their views with regards to the revenue potential of the SME market.
- Full Text:
- Date Issued: 2018
- Authors: Mahlati, Mphenduli Mncedi
- Date: 2018
- Subjects: Small business -- Finance , Financial services industry -- Information technology Banks and banking Technological innovations
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/31633 , vital:31639
- Description: Small and Medium sized Enterprises (SMEs) are a vital driver to the world economy. They provide more than 60% of overall employment globally and approximately 80% of jobs in developed economies. This segment however remains underserved by banks who have struggled to serve SMEs effectively. Nevertheless banks are still perfectly placed to capture the needs of SME customers and to provide them with greater value adding services that address their needs. However, this must be done in a cost-effective manner to ensure long-term portfolio and banking profitability. SME Banking faces several challenges centred on the high cost to serve and profitability. For the banking sector to overcome these challenges and still meet increasing and changing customer needs, significant investment in digital technology is required. The literature reviewed identified that in order to unlock the revenue potential embedded within the SME segment; banks need ground-breaking solutions to solve their revenue and profitability conundrum. This study mentions that such solutions will need to be focused around placing banks as market enablers, by way of providing SMEs with a growth platform and not just financial transaction services. The study also identified a hybrid service delivery model and a digital ecosystem approach to SME banking as being pivotal to unlocking the revenue potential embedded within the segment. Through a digital ecosystem approach, banks can leverage their intra and inter banking network to assist SMEs to grow their businesses. In the process, this will serve as a way of increasing penetration into this underserved segment. In addition, such an approach to banking necessitates an acceptance of how interconnected business relationships have the capacity to enable business growth and subsequently to address SME banking risk. To also consider that banks in South Africa continue to view SMEs as being too risky and costly to serve. This study attempts to address this perceived riskiness by presenting a service delivery framework, which consists of key factors that would influence the revenue potential of the SME segments of Commercial Banks in South Africa. The empirical part of the research evaluated banking official’s awareness and understanding of key concepts that is likely to influence their views with regards to the revenue potential of the SME market.
- Full Text:
- Date Issued: 2018
Moral individualism in South African emerging adults
- Authors: Geddie, Alison Sarah
- Date: 2018
- Subjects: Moral development -- South Africa , Corporate culture -- South Africa -- Psychological aspects Business ethics -- South Africa Young adults -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/22145 , vital:29854
- Description: The intention of this study was to explore moral individualism in South African emerging adults. This was done by examining emerging adults’ ability to identify moral issue, the propensity for moral individualism among emerging adults, identifying moral individualism’s impact on emerging adult’s moral judgments of others and exploring future implications of moral individualism for organisations. This was a qualitative study and data was obtained by conducting focus group discussions. Four focus groups of five to seven people were conducted. Twenty participants participated in total and these groups were conducted until data saturation was reached. These focus groups consisted of prospective professionals studying towards a qualification. There individuals were between the ages of eighteen and twenty-three. Data collected from these focus groups was analysed using thematic analysis. The findings of this study suggest that, although participants exhibit elements of moral individualism, many of their views, specifically views on moral judgements of others, do not align with the framework presented by moral individualism. This suggests that although individual moral frameworks play a role in how individuals interact with organisations, this is not done from a moral individualist frame work.
- Full Text:
- Date Issued: 2018
- Authors: Geddie, Alison Sarah
- Date: 2018
- Subjects: Moral development -- South Africa , Corporate culture -- South Africa -- Psychological aspects Business ethics -- South Africa Young adults -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/22145 , vital:29854
- Description: The intention of this study was to explore moral individualism in South African emerging adults. This was done by examining emerging adults’ ability to identify moral issue, the propensity for moral individualism among emerging adults, identifying moral individualism’s impact on emerging adult’s moral judgments of others and exploring future implications of moral individualism for organisations. This was a qualitative study and data was obtained by conducting focus group discussions. Four focus groups of five to seven people were conducted. Twenty participants participated in total and these groups were conducted until data saturation was reached. These focus groups consisted of prospective professionals studying towards a qualification. There individuals were between the ages of eighteen and twenty-three. Data collected from these focus groups was analysed using thematic analysis. The findings of this study suggest that, although participants exhibit elements of moral individualism, many of their views, specifically views on moral judgements of others, do not align with the framework presented by moral individualism. This suggests that although individual moral frameworks play a role in how individuals interact with organisations, this is not done from a moral individualist frame work.
- Full Text:
- Date Issued: 2018
The viability of introducing radio frequency identification to the South African truck tyre market: a cross-sectional study
- Authors: Francis, Merwin
- Date: 2013
- Subjects: Business logistics -- South Africa Radio frequency identification systems , Inventory control -- South Africa Product life cycle
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21678 , vital:29732
- Description: Radio Frequency Identification (RFID) is revolutionizing business practices across industries worldwide as means for its commercial application continue to be developed. It is surpassing barcoding as the preferred means of product identification due to its’ ability to identify goods at item-level as opposed to batch- or type identification, and with no line-of-sight requirements for item detection. Although many industries have successfully employed the technology and are reaping the rewards, RFID’s adoption in the truck tyre industry is still in its infant stage. A small number of documented cases discuss the limited roll-out and testing of RFID effectiveness in satisfying the demands and expectations associated with this specific application. This study is aimed at evaluating the viability of introducing RFID to the South African market. The market readiness is reflected in the perceptions of Continental Tyre South Africa’s (CTSA’s) customers regarding the perceived benefits of RFID. More importantly, it is revealed in how it affects customers’ buying behaviour and, by implication, the impact on CTSA’s sales. The results of the study also reveal critical aspects unique to the South African truck tyre market which could potentially be addressed through the introduction of RFID. These aspects form the basis of the conclusions and recommendations for future actions by CTSA.
- Full Text:
- Date Issued: 2013
- Authors: Francis, Merwin
- Date: 2013
- Subjects: Business logistics -- South Africa Radio frequency identification systems , Inventory control -- South Africa Product life cycle
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21678 , vital:29732
- Description: Radio Frequency Identification (RFID) is revolutionizing business practices across industries worldwide as means for its commercial application continue to be developed. It is surpassing barcoding as the preferred means of product identification due to its’ ability to identify goods at item-level as opposed to batch- or type identification, and with no line-of-sight requirements for item detection. Although many industries have successfully employed the technology and are reaping the rewards, RFID’s adoption in the truck tyre industry is still in its infant stage. A small number of documented cases discuss the limited roll-out and testing of RFID effectiveness in satisfying the demands and expectations associated with this specific application. This study is aimed at evaluating the viability of introducing RFID to the South African market. The market readiness is reflected in the perceptions of Continental Tyre South Africa’s (CTSA’s) customers regarding the perceived benefits of RFID. More importantly, it is revealed in how it affects customers’ buying behaviour and, by implication, the impact on CTSA’s sales. The results of the study also reveal critical aspects unique to the South African truck tyre market which could potentially be addressed through the introduction of RFID. These aspects form the basis of the conclusions and recommendations for future actions by CTSA.
- Full Text:
- Date Issued: 2013
South Africa’s exports to Zimbabwe: a gravity model analysis
- Authors: Muronda, Francis
- Date: 2018
- Subjects: Exports -- South Africa , Foreign trade promotion -- South Africa Foreign trade promotion -- Zimbabwe International finance South Africa -- Economic policy
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/22375 , vital:29964
- Description: This study sets out to explore South Africa’s exports to Zimbabwe as explained by the exchange rates, distance, the two countries’ GDPs and populations. The underlying international trade theories as well as relevant empirical literature are discussed in order to put the study into perspective. Panel data methodology was used to estimate respective gravity models per product category using the log linear specification of the Random effects model. The resultant regression parameters are elasticities. Distance being a proxy to transport costs and the exchange rates retard SA’s exports to Zimbabwe. The GDP of Zimbabwe is found to play a positive and significant role in determining SA’s export flows. The other variables had varying effects from one product category to another. The objectives of the research were threefold: firstly, to apply the gravity model to determine South Africa’s export potential to Zimbabwe; secondly, to determine the gap between the actual and potential flows of exports from South Africa to Zimbabwe and thirdly to apply the speed of convergence tests between the actual and the potential flows of SA’s exports to Zimbabwe. To estimate the gravity models for each product category the study used panel data on South Africa’s exports to SADC countries covering a period of eight years from 2009 when Zimbabwe dollarized to 2016. The parameters obtained were then simulated to provide the point estimates of potential export flows from South Africa to Zimbabwe for each product category. Simple point estimate comparisons between potential flows and the actual flows indicated that most of the product categories portrayed untapped potential; for example, 2017 point estimates showed unutilized potential in 14 product categories. The speed of convergence tests which provide a more efficient measure of expandable opportunities were then carried out between the actual and potential flows for each product category. The results of the speed of convergence tests indicated 10 product categories that presented unutilized potential for South Africa’s exports to Zimbabwe with product category C11 (Textiles and textile articles) at the top of the ranking. Thus the study established that there exists unutilized potential for SA’s exports in Zimbabwe in several product categories despite the prevailing economic hardships that the latter country is facing. Negotiating better bi-lateral trade arrangements specific to product categories; implementation of a one stop border control point and improved international marketing; product quality and disease control strategies are the policy recommendations that the study makes in order for untapped potential to be utilized to realize symbiotic benefits for the two nations.
- Full Text:
- Date Issued: 2018
- Authors: Muronda, Francis
- Date: 2018
- Subjects: Exports -- South Africa , Foreign trade promotion -- South Africa Foreign trade promotion -- Zimbabwe International finance South Africa -- Economic policy
- Language: English
- Type: Thesis , Doctoral , DPhil
- Identifier: http://hdl.handle.net/10948/22375 , vital:29964
- Description: This study sets out to explore South Africa’s exports to Zimbabwe as explained by the exchange rates, distance, the two countries’ GDPs and populations. The underlying international trade theories as well as relevant empirical literature are discussed in order to put the study into perspective. Panel data methodology was used to estimate respective gravity models per product category using the log linear specification of the Random effects model. The resultant regression parameters are elasticities. Distance being a proxy to transport costs and the exchange rates retard SA’s exports to Zimbabwe. The GDP of Zimbabwe is found to play a positive and significant role in determining SA’s export flows. The other variables had varying effects from one product category to another. The objectives of the research were threefold: firstly, to apply the gravity model to determine South Africa’s export potential to Zimbabwe; secondly, to determine the gap between the actual and potential flows of exports from South Africa to Zimbabwe and thirdly to apply the speed of convergence tests between the actual and the potential flows of SA’s exports to Zimbabwe. To estimate the gravity models for each product category the study used panel data on South Africa’s exports to SADC countries covering a period of eight years from 2009 when Zimbabwe dollarized to 2016. The parameters obtained were then simulated to provide the point estimates of potential export flows from South Africa to Zimbabwe for each product category. Simple point estimate comparisons between potential flows and the actual flows indicated that most of the product categories portrayed untapped potential; for example, 2017 point estimates showed unutilized potential in 14 product categories. The speed of convergence tests which provide a more efficient measure of expandable opportunities were then carried out between the actual and potential flows for each product category. The results of the speed of convergence tests indicated 10 product categories that presented unutilized potential for South Africa’s exports to Zimbabwe with product category C11 (Textiles and textile articles) at the top of the ranking. Thus the study established that there exists unutilized potential for SA’s exports in Zimbabwe in several product categories despite the prevailing economic hardships that the latter country is facing. Negotiating better bi-lateral trade arrangements specific to product categories; implementation of a one stop border control point and improved international marketing; product quality and disease control strategies are the policy recommendations that the study makes in order for untapped potential to be utilized to realize symbiotic benefits for the two nations.
- Full Text:
- Date Issued: 2018
The relationship between poor governance and housing delivery in Nelson Mandela Bay
- Authors: George, Mandla
- Date: 2018
- Subjects: Housing development -- South Africa , Low-income housing -- South Africa -- Nelson Mandela Bay Municipality Public housing -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/30183 , vital:30857
- Description: In this study, the relationship between poor governance and housing delivery in the Nelson Mandela Bay Metro (NMBM) is investigated. The focus is on a case study in Motherwell NU29 that demonstrated poor planning, approvals and implementation resulting in communities being allocated houses that were structurally damaged and unsuitable for habitation. Reports that support the Metro, particularly from the Human Settlements Department, constituted the data for the case study. The study reveals how party political problems in the ruling African National Congress led to instability in the administrative and political leadership of the NMBM and resulted in poor leadership that compromised the relationship between communities and those in positions of authority. Poor governance further compromised relationships between the Metro and the Provincial and National spheres of government. The study further reveals how corruption and maladministration of the Motherwell NU29 Project affected the delivery of what could have potentially been a great model for densification in the Metro.
- Full Text:
- Date Issued: 2018
- Authors: George, Mandla
- Date: 2018
- Subjects: Housing development -- South Africa , Low-income housing -- South Africa -- Nelson Mandela Bay Municipality Public housing -- South Africa
- Language: English
- Type: Thesis , Masters , MA
- Identifier: http://hdl.handle.net/10948/30183 , vital:30857
- Description: In this study, the relationship between poor governance and housing delivery in the Nelson Mandela Bay Metro (NMBM) is investigated. The focus is on a case study in Motherwell NU29 that demonstrated poor planning, approvals and implementation resulting in communities being allocated houses that were structurally damaged and unsuitable for habitation. Reports that support the Metro, particularly from the Human Settlements Department, constituted the data for the case study. The study reveals how party political problems in the ruling African National Congress led to instability in the administrative and political leadership of the NMBM and resulted in poor leadership that compromised the relationship between communities and those in positions of authority. Poor governance further compromised relationships between the Metro and the Provincial and National spheres of government. The study further reveals how corruption and maladministration of the Motherwell NU29 Project affected the delivery of what could have potentially been a great model for densification in the Metro.
- Full Text:
- Date Issued: 2018
The relationship between personal branding and career success: a study of female managers in South Africa
- Foli, Edem Nompumelelo Akoswa
- Authors: Foli, Edem Nompumelelo Akoswa
- Date: 2018
- Subjects: Branding (Marketing) -- South Africa -- Management , Success in business -- Women -- South Africa Career development -- Women -- South Africa Women executives -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21907 , vital:29800
- Description: The research objective of this study was to determine the relationship between personal branding and career success of female managers in South Africa. Personal branding is a technique used by individuals to enhance their careers. Women are still struggling to be recognised as equals to men in the workplace and do not hold as many key decision-making positions as their male counterparts. Women can use personal branding as a tool to help them progress faster in the workplace and enhance their career success. A questionnaire survey based on a conceptual framework – which consisted of the personal branding tactics of self-promotion, ingratiation, exemplification, intimidation, supplication and career success – was used to conduct this study. The research questions were: (1) Do female managers in South Africa think that personal branding is important; (2) What personal branding tactics for career success do female managers in South Africa use; (3) Do female managers think that online personal branding is important; and (4) How many female managers brand themselves online. The research questions were answered using descriptive statistics, one-sample tests, Analysis of Variance, and multiple linear aggression analysis. The research had 105 respondents and showed that female managers who participated in the study perceived personal branding as important; the results were statistically significant. The study also showed that the female managers were engaging in self-promotion as a way of advancing their career success. The majority of the female managers were also branding themselves online through media such as Facebook, LinkedIn, Twitter, websites and blogs. The main limitation of this study was that the non-probability sampling technique was used and this meant that the findings could not be generalised to the entire female manager population in South Africa. Suggestions for further research include collaborating with a women’s organisation with access to a database of female managers in South Africa and conducting the same research from the perspective of how others view female managers’ personal branding tactics and career successes.
- Full Text:
- Date Issued: 2018
- Authors: Foli, Edem Nompumelelo Akoswa
- Date: 2018
- Subjects: Branding (Marketing) -- South Africa -- Management , Success in business -- Women -- South Africa Career development -- Women -- South Africa Women executives -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21907 , vital:29800
- Description: The research objective of this study was to determine the relationship between personal branding and career success of female managers in South Africa. Personal branding is a technique used by individuals to enhance their careers. Women are still struggling to be recognised as equals to men in the workplace and do not hold as many key decision-making positions as their male counterparts. Women can use personal branding as a tool to help them progress faster in the workplace and enhance their career success. A questionnaire survey based on a conceptual framework – which consisted of the personal branding tactics of self-promotion, ingratiation, exemplification, intimidation, supplication and career success – was used to conduct this study. The research questions were: (1) Do female managers in South Africa think that personal branding is important; (2) What personal branding tactics for career success do female managers in South Africa use; (3) Do female managers think that online personal branding is important; and (4) How many female managers brand themselves online. The research questions were answered using descriptive statistics, one-sample tests, Analysis of Variance, and multiple linear aggression analysis. The research had 105 respondents and showed that female managers who participated in the study perceived personal branding as important; the results were statistically significant. The study also showed that the female managers were engaging in self-promotion as a way of advancing their career success. The majority of the female managers were also branding themselves online through media such as Facebook, LinkedIn, Twitter, websites and blogs. The main limitation of this study was that the non-probability sampling technique was used and this meant that the findings could not be generalised to the entire female manager population in South Africa. Suggestions for further research include collaborating with a women’s organisation with access to a database of female managers in South Africa and conducting the same research from the perspective of how others view female managers’ personal branding tactics and career successes.
- Full Text:
- Date Issued: 2018
Financial viability and sustainability of the Mzimvubu-Tsitsikamma catchment management agency upon establishment
- Authors: Madube-dube, Melikhaya
- Date: 2018
- Subjects: Water-supply -- South Africa -- Management , Water resources development -- South Africa -- Management Watersheds -- South Africa -- Finance Water resources development -- South Africa -- Finance
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/30832 , vital:31170
- Description: The National Water Act, 36 of 1998 through chapter seven mandates the Department of Water and Sanitation (DWS) to establish (CMAs) throughout the Republic of South Africa. These CMAs are institutions geographically based with their boundaries coinciding, as far as is possible, with the river catchment boundaries. The purpose of establishing the CMAs is to delegate the raw water resources management function to the regional or catchment level or in water management areas. There were previously two water management areas (WMAs) in the Eastern Cape as proposed by the 2004 National Water Resources Strategy (NWRS), namely WMA twelve (WMA 12) and WMA fifteen (WMA 15). WMA twelve ran from the Mzimvubu to Kieskamahoek Rivers with WMA fifteen running from the Great Fish to the Tsitsikamma Rivers. The 2012 edition of the NWRS proposed the amalgamation of the two WMAs into one, running from the Mzimvubu to the Tsitsikamma Rivers, coinciding with the provincial boundary. The amalgamation of the two WMAs is due to the management and financial viability of the institution. When established, the institution will be called the Mzimvubu-Tsitsikamma Catchment Management Agency (CMA). The CMA determines its budget allocation by identifying and costing the functions that will be performed and dividing those by the registered volumes of allocated water which equals the tariff/charge. The tariff is recovered from the raw water users or customers (DWS, 2015b). Water users are categorised with their water use as follows: Agricultural sector, Municipal sector, Industry and mining, Hydropower, High assurance use Water has been declared a scarce resource in South Africa due to, amongst others, pollution, infrastructure development, and changes in climatic conditions such as droughts (Water Research Commission, n.d.,; Council for Scientific and Industrial Research, 2016). Poor attendance and participation by water stakeholder representatives in raw water tariff consultation sessions have been established. In addition to the above are fair and good participation by both stakeholders coupled with negative feedback from the questionnaires. These challenges have great potential to render the agency as financially unviable and unsustainable when established. However, the above issues do not preclude other challenges as identified in the research area. Proposed recommendations to turn the fortunes of the Mzimvubu-Tsitsikamma CMA around when established should be explored in detail.
- Full Text:
- Date Issued: 2018
- Authors: Madube-dube, Melikhaya
- Date: 2018
- Subjects: Water-supply -- South Africa -- Management , Water resources development -- South Africa -- Management Watersheds -- South Africa -- Finance Water resources development -- South Africa -- Finance
- Language: English
- Type: Thesis , Masters , MTech
- Identifier: http://hdl.handle.net/10948/30832 , vital:31170
- Description: The National Water Act, 36 of 1998 through chapter seven mandates the Department of Water and Sanitation (DWS) to establish (CMAs) throughout the Republic of South Africa. These CMAs are institutions geographically based with their boundaries coinciding, as far as is possible, with the river catchment boundaries. The purpose of establishing the CMAs is to delegate the raw water resources management function to the regional or catchment level or in water management areas. There were previously two water management areas (WMAs) in the Eastern Cape as proposed by the 2004 National Water Resources Strategy (NWRS), namely WMA twelve (WMA 12) and WMA fifteen (WMA 15). WMA twelve ran from the Mzimvubu to Kieskamahoek Rivers with WMA fifteen running from the Great Fish to the Tsitsikamma Rivers. The 2012 edition of the NWRS proposed the amalgamation of the two WMAs into one, running from the Mzimvubu to the Tsitsikamma Rivers, coinciding with the provincial boundary. The amalgamation of the two WMAs is due to the management and financial viability of the institution. When established, the institution will be called the Mzimvubu-Tsitsikamma Catchment Management Agency (CMA). The CMA determines its budget allocation by identifying and costing the functions that will be performed and dividing those by the registered volumes of allocated water which equals the tariff/charge. The tariff is recovered from the raw water users or customers (DWS, 2015b). Water users are categorised with their water use as follows: Agricultural sector, Municipal sector, Industry and mining, Hydropower, High assurance use Water has been declared a scarce resource in South Africa due to, amongst others, pollution, infrastructure development, and changes in climatic conditions such as droughts (Water Research Commission, n.d.,; Council for Scientific and Industrial Research, 2016). Poor attendance and participation by water stakeholder representatives in raw water tariff consultation sessions have been established. In addition to the above are fair and good participation by both stakeholders coupled with negative feedback from the questionnaires. These challenges have great potential to render the agency as financially unviable and unsustainable when established. However, the above issues do not preclude other challenges as identified in the research area. Proposed recommendations to turn the fortunes of the Mzimvubu-Tsitsikamma CMA around when established should be explored in detail.
- Full Text:
- Date Issued: 2018
A business plan for an international squid business
- Authors: Botha, Gerald
- Date: 2009
- Subjects: Business planning -- South Africa Strategic planning -- South Africa , Seafood industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21604 , vital:29716
- Description: Talhado Fishing Enterprises (Pty) Ltd is a squid fishing company founded in 1988, with sea and land based freezing facilities. Operating from the East coast situated in the Port Elizabeth harbour, the company processes and packages its caught and bought out product for sales to its export customers situated in Spain and Italy. The company is privately owned, 38.8 percent owned by previously disadvantaged persons. This study examines the whether it would be feasible to expand its operations into the USA, namely into the California area where a squid fishery exists. The study further centres around the company’s existing markets, namely Spain and Italy, to establish whether demand exists to purchase this Californian squid specie. The reason for the study is that due to legislative and political issues growth in the squid industry in South Africa is limited. It is therefore considered pertinent to source further supply of product in order to expand its business. The aim of the study is establish whether it is feasible to expand the company’s operations internationally and does the outcome of this initial study warrant the development of an in depth business plan. In order to achieve these objectives the following approach was followed: A comprehensive literature study was conducted with regard to the industry internationally and locally; Interviews was conducted with independent experts such as attorneys and industry role players situated in California; Potential sellers of businesses were sourced in the California and interviews were arranged with these role players; The response to the interviews was measured against the literature study conducted and financial statements supplied.
- Full Text:
- Date Issued: 2009
- Authors: Botha, Gerald
- Date: 2009
- Subjects: Business planning -- South Africa Strategic planning -- South Africa , Seafood industry -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/21604 , vital:29716
- Description: Talhado Fishing Enterprises (Pty) Ltd is a squid fishing company founded in 1988, with sea and land based freezing facilities. Operating from the East coast situated in the Port Elizabeth harbour, the company processes and packages its caught and bought out product for sales to its export customers situated in Spain and Italy. The company is privately owned, 38.8 percent owned by previously disadvantaged persons. This study examines the whether it would be feasible to expand its operations into the USA, namely into the California area where a squid fishery exists. The study further centres around the company’s existing markets, namely Spain and Italy, to establish whether demand exists to purchase this Californian squid specie. The reason for the study is that due to legislative and political issues growth in the squid industry in South Africa is limited. It is therefore considered pertinent to source further supply of product in order to expand its business. The aim of the study is establish whether it is feasible to expand the company’s operations internationally and does the outcome of this initial study warrant the development of an in depth business plan. In order to achieve these objectives the following approach was followed: A comprehensive literature study was conducted with regard to the industry internationally and locally; Interviews was conducted with independent experts such as attorneys and industry role players situated in California; Potential sellers of businesses were sourced in the California and interviews were arranged with these role players; The response to the interviews was measured against the literature study conducted and financial statements supplied.
- Full Text:
- Date Issued: 2009
The impact of technology on job redesign
- Authors: Merchant, Amelia Sarwal
- Date: 2018
- Subjects: Work design , Job analysis Job enrichment
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/32006 , vital:31908
- Description: The primary objective of this study was to establish the impact of cognitive technology on job redesign. The study was prompted by the uncertainty on employee job security and satisfaction introduced by leaps in technological development. The study adopted a qualitative approach and targeted business, human resources and IT executives to provide insights on the adoption of cognitive technology and its impact on employees and business profitability. Data were collected through in-depth interviews guided by semi-structured interview guides. Content analysis was used to analyse the data. The findings indicate that cognitive technology creates new jobs that require employees to have more advanced skills; challenges employees and companies to collaborate in order to transition to higher levels of efficiency and productivity; and enables employees to advance their careers. Cognitive technology also enables companies to seek improved strategies for job redesign and staff retention. The findings also indicate that employees can be anxious and fearful about job security; companies may lack the capacity or resources to support employees to upskill; and employees may seek alternative employment opportunities. When introducing cognitive technology and conducting the inevitable job redesign the following recommendations were made: Companies should develop change management programs to assure that all employees are on board; Develop a clear roadmap for the roll-out of activities associated with cognitive technology and job redesign; and establish support structures and resources to assist staff to acquire new skills to transition from old to new roles.
- Full Text:
- Date Issued: 2018
- Authors: Merchant, Amelia Sarwal
- Date: 2018
- Subjects: Work design , Job analysis Job enrichment
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/32006 , vital:31908
- Description: The primary objective of this study was to establish the impact of cognitive technology on job redesign. The study was prompted by the uncertainty on employee job security and satisfaction introduced by leaps in technological development. The study adopted a qualitative approach and targeted business, human resources and IT executives to provide insights on the adoption of cognitive technology and its impact on employees and business profitability. Data were collected through in-depth interviews guided by semi-structured interview guides. Content analysis was used to analyse the data. The findings indicate that cognitive technology creates new jobs that require employees to have more advanced skills; challenges employees and companies to collaborate in order to transition to higher levels of efficiency and productivity; and enables employees to advance their careers. Cognitive technology also enables companies to seek improved strategies for job redesign and staff retention. The findings also indicate that employees can be anxious and fearful about job security; companies may lack the capacity or resources to support employees to upskill; and employees may seek alternative employment opportunities. When introducing cognitive technology and conducting the inevitable job redesign the following recommendations were made: Companies should develop change management programs to assure that all employees are on board; Develop a clear roadmap for the roll-out of activities associated with cognitive technology and job redesign; and establish support structures and resources to assist staff to acquire new skills to transition from old to new roles.
- Full Text:
- Date Issued: 2018
Determinants of service delivery success at local government: the case of Buffalo City Metropolitan Municipality
- Authors: Mlotywa, Nosiphiwo Grace
- Date: 2018
- Subjects: Local government -- South Africa -- Eastern Cape -- Evaluation , Municipal services -- South Africa -- Eastern Cape Civil service -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/32215 , vital:31988
- Description: The aim of the study was to identify the determinants of service delivery in the Buffalo City Metropolitan Municipality (BCMM). This was necessitated by the continuous service delivery protests at the local government level. Numerous reports highlight that service delivery is still a challenge in numerous municipalities around South Africa. A questionnaire was administered to 60 respondents who were randomly sampled at various municipality offices in the BCMM. Based on the study findings, it was found that service delivery was greatly influenced by effective performance management systems, ethical organisational culture, human resource capacity, and committed leadership. Therefore, it is recommendation that the municipality prioritises training and development, leadership and organisational, culture and Human Resource Capacity. These were found to be very important in helping employees to achieve job satisfaction, which may lead to better service delivery in the end. Furthermore, the municipality should look into strengthening its consultative processes to involve the public in the decision-making processes.
- Full Text:
- Date Issued: 2018
- Authors: Mlotywa, Nosiphiwo Grace
- Date: 2018
- Subjects: Local government -- South Africa -- Eastern Cape -- Evaluation , Municipal services -- South Africa -- Eastern Cape Civil service -- South Africa
- Language: English
- Type: Thesis , Masters , MBA
- Identifier: http://hdl.handle.net/10948/32215 , vital:31988
- Description: The aim of the study was to identify the determinants of service delivery in the Buffalo City Metropolitan Municipality (BCMM). This was necessitated by the continuous service delivery protests at the local government level. Numerous reports highlight that service delivery is still a challenge in numerous municipalities around South Africa. A questionnaire was administered to 60 respondents who were randomly sampled at various municipality offices in the BCMM. Based on the study findings, it was found that service delivery was greatly influenced by effective performance management systems, ethical organisational culture, human resource capacity, and committed leadership. Therefore, it is recommendation that the municipality prioritises training and development, leadership and organisational, culture and Human Resource Capacity. These were found to be very important in helping employees to achieve job satisfaction, which may lead to better service delivery in the end. Furthermore, the municipality should look into strengthening its consultative processes to involve the public in the decision-making processes.
- Full Text:
- Date Issued: 2018