https://vital.seals.ac.za/vital/access/manager/Index ${session.getAttribute("locale")} 5 Improving the service quality of taxi operators in the Nelson Mandela Bay https://vital.seals.ac.za/vital/access/manager/Repository/vital:8685 Wed 12 May 2021 22:52:19 SAST ]]> Integrating customer requirements in the design of service processes in South African motor dealership https://vital.seals.ac.za/vital/access/manager/Repository/vital:10837 Wed 12 May 2021 20:02:19 SAST ]]> Investigating factors affecting customer retention at Nedbank South Africa https://vital.seals.ac.za/vital/access/manager/Repository/vital:8845 Wed 12 May 2021 16:22:46 SAST ]]> The relationship between service quality, customer satisfaction and customer loyalty in the retail supermarket industry https://vital.seals.ac.za/vital/access/manager/Repository/vital:1202 Thu 13 May 2021 04:18:01 SAST ]]> An evaluation of policies for attaining excellence in service delivery in the Port Elizabeth municipality https://vital.seals.ac.za/vital/access/manager/Repository/vital:10777 Thu 13 May 2021 03:56:33 SAST ]]> An evaluation to assist a metropolitan broker division to improve the level of service quality towards contracted brokers https://vital.seals.ac.za/vital/access/manager/Repository/vital:10942 Thu 13 May 2021 01:06:36 SAST ]]>