https://vital.seals.ac.za/vital/access/manager/Index ${session.getAttribute("locale")} 5 Financial inclusion in South Africa https://vital.seals.ac.za/vital/access/manager/Repository/vital:27240 Wed 12 May 2021 19:27:37 SAST ]]> Challenges facing a financial insitution to improve service quality and customer retention https://vital.seals.ac.za/vital/access/manager/Repository/vital:10846 Wed 12 May 2021 16:31:11 SAST ]]> The relationship between authentic leadership and employee performance https://vital.seals.ac.za/vital/access/manager/Repository/vital:27613 Tue 12 Oct 2021 15:50:19 SAST ]]> The impact of monetary policy on profitability of four major banks in South Africa https://vital.seals.ac.za/vital/access/manager/Repository/vital:32890 Thu 14 Mar 2024 15:06:30 SAST ]]> Competition factors influencing client switching behaviour within the commercial banking industry https://vital.seals.ac.za/vital/access/manager/Repository/vital:38574 Thu 14 Mar 2024 14:58:59 SAST ]]> The antecedents of customer satisfaction in a financial institution : a qualitative study https://vital.seals.ac.za/vital/access/manager/Repository/vital:840 Thu 13 May 2021 05:41:25 SAST ]]>