https://vital.seals.ac.za/vital/access/manager/Index ${session.getAttribute("locale")} 5 Developing a performance measurement tool to monitor the performance of a public sector agency : a balanced scorecard approach https://vital.seals.ac.za/vital/access/manager/Repository/vital:848 Wed 12 May 2021 23:07:39 SAST ]]> Water service delivery for improved quality of life in the Mbizana Local Municipal https://vital.seals.ac.za/vital/access/manager/Repository/vital:9146 Wed 12 May 2021 19:50:19 SAST ]]> The integrated development plan as a developmental tool: the case of Amahlathi Municipality https://vital.seals.ac.za/vital/access/manager/Repository/vital:8355 Wed 12 May 2021 16:02:42 SAST ]]> Challenges to service delivery in the Department of Home Affairs https://vital.seals.ac.za/vital/access/manager/Repository/vital:21114 Thu 13 May 2021 08:52:17 SAST ]]> Resolving the service delivery backlog at the Eastern Cape Department of Human Settlements https://vital.seals.ac.za/vital/access/manager/Repository/vital:20831 Thu 13 May 2021 06:45:43 SAST ]]> Role of the customer care unit at the Department of Education in the province of the Eastern Cape https://vital.seals.ac.za/vital/access/manager/Repository/vital:8296 Thu 13 May 2021 06:02:59 SAST ]]> The role of traditional leadership institutions in the development of their communities with specific reference to the Rharhabe kingdom, Mngqesha Great Place, King William's Town https://vital.seals.ac.za/vital/access/manager/Repository/vital:8169 Thu 13 May 2021 02:31:51 SAST ]]> An analysis of the politics-administrative interface and its impact on delivery of municipal services: a case of the Mnquma Local Municipality https://vital.seals.ac.za/vital/access/manager/Repository/vital:11659 Thu 13 May 2021 01:38:21 SAST ]]> A critical analysis of the applicability of King III in the local government sphere: a case of the Buffalo City Metropolitan Municipality in the Eastern Cape from 2009-2011 https://vital.seals.ac.za/vital/access/manager/Repository/vital:11628 Thu 13 May 2021 00:32:22 SAST ]]> The impact of credible municipal budget planning and implementation on service delivery: a comparative study of two municipalities https://vital.seals.ac.za/vital/access/manager/Repository/vital:27115 Thu 13 May 2021 00:18:24 SAST ]]> A review of local government performance from 2004 - 2008: Sakhisizwe Local Municipality https://vital.seals.ac.za/vital/access/manager/Repository/vital:21064 Thu 13 May 2021 00:11:51 SAST ]]> Enhancing professionalism through the implementation of Batho Pele principles: the case of the Eastern Cape Provincial Legislature https://vital.seals.ac.za/vital/access/manager/Repository/vital:45156 Fri 12 Nov 2021 20:18:19 SAST ]]>